Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 37 of 374
ThiccRick

"At the beginning of our mortgage journey, my wife and I were very nervous and lacked the necessary information to feel confident about the process. Due to credit issues we were guided towards Alex in ...At the beginning of our mortgage journey, my wife and I were very nervous and lacked the necessary information to feel confident about the process. Due to credit issues we were guided towards Alex in the Credit Department at Rocket. I will fully admit that I personally lost composure during the process though Alex remained empathetic and professional. He was communicative throughout the process and even when the news wasn't great or it was ambiguous he remained focus on the end goal. I appreciate his incredible focus on my families goals and would recommend him to anyone who must work with the Credit Department at Rocket."

Colleen Buchanan

"After searching at least half a dozen mortgage companies local and not, and being completely disappointed and frustrated that no one was willing to put in the time to help me, I was lucky enough to ...After searching at least half a dozen mortgage companies local and not, and being completely disappointed and frustrated that no one was willing to put in the time to help me, I was lucky enough to call Rocket Mortgage and speak with Tima. Tima was the first person I talked to at Rocket Mortgages and after speaking with him for a few minutes I knew I had found my guy! Within minutes he gave me hope that I would be able to close in a timely matter, with a better rate, and work with someone who was personable and professional. Even as the loan moved thru different stages and different contacts, Tima continued to check in with me to see how everything was going and to see if there was anything I needed. I couldn't have asked for a nicer or more hard working and knowledgeable person to have answered the phone that day, and for that I am grateful. Thank you Tima and crew for all your hard work! "

Nathan Cunningham

"Bro deserves more than 5 stars. Absolutely phenomenal. I’ve been through this process several times before but my experience with Bri will never be topped. She is a true subject matter expert, she ...Bro deserves more than 5 stars. Absolutely phenomenal. I’ve been through this process several times before but my experience with Bri will never be topped. She is a true subject matter expert, she leverages her years of experience to find out your personal/financial goals to match them with best options, fantastic communicator, works with speed but mistake-free precision, and is an absolutely delightful person to parter with. We couldn’t be more pleased, nor be any luckier, than to have had the fortune of partnering with Bri. We are so grateful to have her helping us navigating a unique situation we were in. Bri, you are a super star. I wish you the best and extend you my sincerest thanks."

Stephen Mansfield

"Just a quick note about me experience with Rocket Mortgage and Maggie. I was in some serious debt with the IRS and needed help. I knew i had equity in my home but needed help getting that equity out ...Just a quick note about me experience with Rocket Mortgage and Maggie. I was in some serious debt with the IRS and needed help. I knew i had equity in my home but needed help getting that equity out and paying off the IRS. I called Rocket Mortgage and they put me in touch with Maggie. She reviewed my case within two days and called me and said i think we can help. 30 days later i closed on my loan and payed off the IRS. i cant tell you the weight that was lifted off my shoulders. My payment was just a few dollars more than i was paying and i don't have the IRS calling me every week.. THANK YOU MAGGIE. My son just put a offer in on a house and used Rocket Mortgage and Maggie. his closing is scheduled for the 27th of November just 27 days after he applied. Once again THANK YOU!!!!!!!"

Linda Martin-Myers

"I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made ...I have submitted in the surveys about my experience with the Rocket Mortgage process, but want to take this opportunity to express my satisfaction with, and gratitude for one of the persons who made this process successful. Lyne Demonte was my first contact with my most recent contact with Rocket Mortgage. I had made inquiries previously, but was hesitant to proceed. From the beginning, Lynae understood my hesitations and concerns about applying. She talked to me about each concern, taking on a much larger mortgage vs my debt consolidation, she answered each question completely in a way that was understandable and never lost patience with my endless questions. From beginning until George and I signed our closing documents she was consistently available and patient with my questions. However, it was after we signed the closing documents and thought it was completed, is when Lynae really saved the day for us, and frankly turned our "soured" opinion around. A week after we had signed the documents I became concerned we had not heard one word from Rocket Mortgage, normally I was getting updates almost daily. When I called to check on status (I had another house payment due on old mortgage) I was told after researching, that our signatures were missing on documents and closing would be held up. I was angry, frustrated and would have tried to completely back out. I called Lynae, she responded immediately, went above and beyond to assure the documents were faxed to me, and waited on the line while I was at the library talking me through the whole process and waited until she received the signed documents I faxed. The home loan was payed off in time. I believe, she has a strong integrity to her customers, even if her initial part of the process could have been understood as completed. For this reason, I would recommend Rocket Mortgage, and would have persons considering request Lynae."

Clay Meredith

"Working with Micah Goss as our Home Loan Expert was an outstanding experience from start to finish. He was knowledgeable, responsive, and took the time to walk us through every step of the process, ...Working with Micah Goss as our Home Loan Expert was an outstanding experience from start to finish. He was knowledgeable, responsive, and took the time to walk us through every step of the process, making sure we fully understood our options. Micah made what can often be a stressful process feel smooth and manageable. He stayed on top of everything, communicated clearly, and was always available when we had questions. His professionalism and attention to detail really stood out. We truly appreciate the effort he put into helping us secure our loan, and we wouldn’t hesitate to work with him again in the future. Highly recommend!"

Romina Aznavaleh

"Let me start by saying Moe ended up being the answer to all my prayers. I am a first- time home buyer (now homeowner!). I had been trying to work with another company before I had the pleasure of ...Let me start by saying Moe ended up being the answer to all my prayers. I am a first- time home buyer (now homeowner!). I had been trying to work with another company before I had the pleasure of working with Moe. While I had a 7 week headache trying to get a pre approval from another company, Moe, who is a miracle worker, got me my pre approval less than 30 minutes. Not only that, due to the nature of cape cod housing being crazy, I had to ask Moe for about 5-7 different approval letters all within the budget but all specific to the houses that I was putting offers on. He was always available and if he was out of the office and unable to reach his computer, he always had someone to run to my rescue. He did not only make the entire stressful process of financing and getting the paperwork done, super easy and stress-FREE, but he definitely became the person I could count on if I ever had any questions. He is absolutely amazing, attentive, funny, respectful, super knowledgeable, very patient, and he's become a great friend. I will absolutely refer any friend, family, colleague or associate to him without a single doubt because I know if there's one person who can get it done flawlessly, it will be Moe. Thank you for everything you've done for me and because of you, I now have a home."

Shanna Barodin

"It is a pleasure to write a review for Greta Horton. Ms. Greta was superb in every aspect of the loan refinancing process. Her knowledge, tech support regarding the application process was ...It is a pleasure to write a review for Greta Horton. Ms. Greta was superb in every aspect of the loan refinancing process. Her knowledge, tech support regarding the application process was instrumental in helping complete all documents as we had to refresh a few times and her patience was most appreciated. Ms. Greta Horton's personality was a most appreciated breath of fresh air as these days so many businesses do not understand true customer service and Ms. Greta Horton exemplies to perfection customer service leaving no stone unturned in supporting my self through the process and I strongly suggest to Rocket Morgage to tightly hold on to Greta Horton as she is an asset to your company. Look forward to continuing this process until completed with Ms. Horton."

Jill D'Alessandro

"I would have to say that dealing with Ryan on both of our loans was by far one of the best experiences I have ever had. He made a very daunting event into something so easy and even enjoyable. We ...I would have to say that dealing with Ryan on both of our loans was by far one of the best experiences I have ever had. He made a very daunting event into something so easy and even enjoyable. We have done two loans with him because he is a man of his word and actually CALLED US to let us know that the he could do even better with us on refinancing our loan that we already had with Rocket Mortgage. I tell anyone I meet or know that if they are ever wanting to refinance or get a loan that they must consider Ryan at Rocket Mortgage first. I never worry that their experience would be any different than ours. "

Cathy Norman

"My son was approved for a home loan. When he put an offer in on a home the lender who was refereed to us by the realtor stated that actually he didn't qualify and need me, his mom to co-sign. I was ...My son was approved for a home loan. When he put an offer in on a home the lender who was refereed to us by the realtor stated that actually he didn't qualify and need me, his mom to co-sign. I was put off by that and went on to my husbands employers perk website. There prefered lender is Rocket Mortgage. It was a Saturday moring when I found out this information but I thought lets give it a try to call a lender on a Saturday. Honestly expected a voice message to call us back during business hours, but to my surprise I was connected with Kyle. I told him our situation and explained that we were already into the documentation with the other lender. He reassured me that he could work with our tight timeline (3 weeks) and that we would get a better deal. He was correct on both counts. We closed on March 30th and saved about 4K over the quote from our first lender. I highly recommend Kyle and all of Rocket Mortgage. Most is done on-line as far as doucmentation and the website keeps you up to date on what they are doing and what you need to do. Kyle called my son on his own time at least twice to keep him up to date and assure him it would be done on time. I rarely write reviews but Kyle and Rocket Mortgage did such a great job everyone should be this lucky to have them as a lender."