Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 37 of 356
Andrea MB

"I am delighted to express my utmost satisfaction with Robbie at Rocket Mortgage, who has proven to be an invaluable partner in my real estate endeavors. Having closed two properties seamlessly with ...I am delighted to express my utmost satisfaction with Robbie at Rocket Mortgage, who has proven to be an invaluable partner in my real estate endeavors. Having closed two properties seamlessly with Robbie, I am eager to share my positive experience and look forward to continued collaboration in the future. Robbie's expertise and dedication have been instrumental in making the entire process remarkably smooth. His streamlined approach not only simplified the transactions but also contributed to an efficient and stress-free experience for all parties involved. From the initial stages of pre-approval to the final closing, Robbie's attention to detail and commitment to excellence were consistently evident. One of Robbie's standout qualities is his ability to navigate complex processes with ease. His in-depth knowledge of the mortgage industry, combined with his proactive communication, ensured that I was well-informed at every step. Robbie's transparency and responsiveness fostered a sense of confidence and trust, making the journey through property transactions a genuinely positive one. Closing two properties with Robbie has not only been a testament to his professionalism but has also highlighted Rocket Mortgage's commitment to customer satisfaction. The efficiency and effectiveness of the Rocket Mortgage platform, under Robbie's guidance, have set a high standard for what a seamless real estate transaction should be. Looking ahead, I am excited about the prospect of working with Robbie on future ventures. His reliability, expertise, and personable approach make him an invaluable asset, and I have full confidence that he will continue to exceed expectations. Robbie at Rocket Mortgage has not only made my real estate goals a reality but has also set a benchmark for outstanding service in the industry. In conclusion, I wholeheartedly recommend Robbie and Rocket Mortgage to anyone seeking a trusted partner in their real estate endeavors. With Robbie's expertise and Rocket Mortgage's user-friendly platform, you can expect a seamless and rewarding experience. I am genuinely grateful for Robbie's contributions to my real estate journey and eagerly anticipate future collaborations with him."

Tiffani Smith

"I would give Sarah 10+ stars if you would let me. I really felt she went out of her way to help me. First, she really took the time to listen to my very difficult situation, and seemed to look for ...I would give Sarah 10+ stars if you would let me. I really felt she went out of her way to help me. First, she really took the time to listen to my very difficult situation, and seemed to look for any possible way or exception in the rules to help me, and she succeeded in finding me a way. I am very grateful to Sarah as well as the underwriters and everyone else involved at Rocket Mortgage for allowing me to refinance my home; I needed to get my ex husbands name off the mortgage or could have been forced to sell. Thank you again for helping me. I am already sleeping much better thanks to you."

Mark Camalleri

"I would first like to say that my experience with Rocket Mortgage was outstanding but if not for Kyle Glenn who first contacted me after filling out the necessary forms online I would not be the ...I would first like to say that my experience with Rocket Mortgage was outstanding but if not for Kyle Glenn who first contacted me after filling out the necessary forms online I would not be the extremely happy person I am today. I was in a rut with my present financial situation and Kyle actually reached out to me! Someone who cared about my problems and wanted to find a way to help me out. I know he went down every avenue to work to my advantage with the great rate I got to helping me every step of the way and really guiding me through the process. I am grateful that Kyle was my Banker and if I had to do it again, well Kyle would be my first choice. Any of my friends out there looking for some financial help, please don't hesitate to reach out to me or Kyle at Rocket Mortgage. Sincerely, Mark Camalleri"

Kitt Jacobs

"I wanted to make sure I took time out to leave my experience, not just saying, "Thank you Jake" in an email or text but to also share with you why. I met Jake last year shortly after the Covid virus ...I wanted to make sure I took time out to leave my experience, not just saying, "Thank you Jake" in an email or text but to also share with you why. I met Jake last year shortly after the Covid virus reached the United States. People were rushing to get supplies, food and an understanding as to what was happening in our country, yet when I spoke to Jake, he never once during that time missed an email, a phone call or the opportunity to make sure I had every thing I needed for my approval. Fast forward, two hurricanes, and eleven months later I am back in the market, I call Jake and I promise you it was as though I had kept in touch all those months. Once again Jake who remains professional and patient was ready to go to work. Jake answers every phone call, text, and email so promptly, that you forget he has other buyers/customers. On top of that Jake is an Executive/Senior Banker and yet I have not met anyone so humble and approachable in this industry. I am 1700 miles a way, however when ever I communicate with Jake in regards to my home loan, or any related business I guarantee you that I feel I am right there at the Rocket Mortgage Headquarters. Rocket Mortgage you got this right, bringing Jake into the Rocket Mortgage Family. Jake don't you loose that amazing attitude and drive and eagerness to help buyers make dreams come true. Jake may all your dreams come true, I wish you an amazing year and that for all you give may the same be given to you."

Robin DeCarlo

"Jeremy was so wonderful and helpful in helping me obtain a mortgage with Rocket Mortgage. He is extremely experienced and he went above and beyond in every aspect of obtaining my mortgage. Right from...Jeremy was so wonderful and helpful in helping me obtain a mortgage with Rocket Mortgage. He is extremely experienced and he went above and beyond in every aspect of obtaining my mortgage. Right from the start Jeremy was courteous, professional, helpful and just so kind. Our company closes Rocket Mortgage for the Mid-Hudson area of New York- almost on a daily basis- and I enjoy being part of such a wonderful team of Mortgage brokers- and by having Jeremy on the team we are complete!! In conclusion- I just want you to know how much I appreciated and admired the respect, professionalism and kindness that Jeremy provided to me and he is truly an Excellent Mortgage Broker!!"

Angie Zee

"It’s my absolute pleasure to recommend, Mrs. Jacki Thompson. As I reflect on our experience, my family and I were quite stressed at the thought of purchasing a new home, for as exciting as it all may...It’s my absolute pleasure to recommend, Mrs. Jacki Thompson. As I reflect on our experience, my family and I were quite stressed at the thought of purchasing a new home, for as exciting as it all may seem once we started the process it looked very intimidating. Working with Jacki was the best decision our family made. Jacki is a very caring individual, and extremely knowledgeable with the regulations and requirements needed to process a loan. All our questions were answered and explained through the entire process, her professionalism and promptness greatly eased any concerns. She was available to us via email, phone, text and chat! Which was unbelievably convenient for a working family always on the go. Mrs. Thompson is honest and dependable. We felt she genuinely had our families best interest in mind through this major event in our lives. This is something we will be forever grateful for. Along with Jacki’s undeniable talent, she has always been an absolute joy to work with. Without a doubt, I confidently recommend Jacki Thompson for any loans. While our experience with the entire company was amazing, Rocket Mortgage is very lucky to have Jacki Thompson as a team member, our family will never look to anyone else. Respectfully, Ryan and Angela Zavalney "

Bassett Vanessa

"We recently refinanced through Rocket Mortgage, I was lucky to have had Simon be the one to Answer the call. He is Absolutely the best. The Process was so quick and easy is was really unbelievable. ...We recently refinanced through Rocket Mortgage, I was lucky to have had Simon be the one to Answer the call. He is Absolutely the best. The Process was so quick and easy is was really unbelievable. I'm a pretty skeptical person when it comes to dealing with finances with a stranger, especially over the phone. My dad had used Rocket Mortgage a time or two before and recommended them. I had no idea how great the quality of customer service would be. Simon is the real deal! He Knows his business and there wasn't a question I could ask that he didn't have the answer for. The whole process was quick and seamless. I would recommend to anyone and yes I would use him again! "

Dwight Davis

"Renee was very helpful from my first contact with her, and also the most knowledgeable of the mortgage company representatives I initially spoke with when considering different companies for a ...Renee was very helpful from my first contact with her, and also the most knowledgeable of the mortgage company representatives I initially spoke with when considering different companies for a mortgage refi. Once I decided to go with Rocket/Rocket Mortgage (in large part because I felt Renee really knew what she was talking about), Renee was very quick in responding to any email queries I sent to her. After another Rocket associate became involved in processing my application, Renee kept in touch to ensure that everything was staying on track. The process itself dragged on longer than I would have liked, primarily because my work as a freelance writer meant I needed to submit a variety of proofs of employment and income. Throughout that extended process, both Renee and her Rocket associate were very helpful and encouraging. Ultimately, the refi went through, so everything worked out well."

Travis Swift

"I called Nick looking for information on refinancing my mortgage. Nick is very knowledgeable, polite and willing to help in any way he can. He stays on top of the current rates even when they change, ...I called Nick looking for information on refinancing my mortgage. Nick is very knowledgeable, polite and willing to help in any way he can. He stays on top of the current rates even when they change, daily. He had My interests and concerns first, even when i wasnt sure. In any review, i normally stop at 4 stars at the most. However, Nick is respectful and the customer comes first. I would recommend Nick with Rocket Mortgage for home purchasing, refinancing or home improvement. Or all 3. Thank you Nick!"

Connie MacLean Abbott

"He was helpful, answered all my questions fully, encouraged me when I was getting discouraged. It took a while to get my loan, but it is because I have a complicated financial situation that needed ...He was helpful, answered all my questions fully, encouraged me when I was getting discouraged. It took a while to get my loan, but it is because I have a complicated financial situation that needed thorough examination. We want them to take our word for it, but not everyone tells the truth so while I hated the waiting I understand their wanting verification. I worked with Whitney Carey throughout this process and she was a true rock and listened to my endless whining and complaining, the employees at Rocket Mortgage ROCK. Be patient people if you don't have a simple debt to income it takes time, they are there to help you. We closed and with all that is going on in my finances, I do have good credit btw. They hung in there and worked hard to get me my loan. Most people's loans are probably not that complicated. It can be frustrating as they wade through intricate details of your expenses and income, but hang in there if you are honest and have good credit they will get you what you want in the end if you qualify. "