Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 45 of 374
Thomas Giboney

"I was checking Rocket Mortgage to see what the mortgage rates were for refinancing my 30 year home loan and Philip Ducher was the Loan Professional that I spoke with. Using the information available ...I was checking Rocket Mortgage to see what the mortgage rates were for refinancing my 30 year home loan and Philip Ducher was the Loan Professional that I spoke with. Using the information available at Rocket Mortgage he recognized exactly why I was looking to refinance and made suggestions that would benefit me in the long term and allow me to use my VA benefit in the process. He followed through on the loan application with me and provided me with extremely accurate estimates of the costs and benefits that were available to me. I am completely satisfied with the loan, the professional services Philip provided, and the timeliness of the process. If you are looking into a Refinance, and have equity in your current home, I highly recommend giving Rocket Mortgage and Philip Ducher a call."

Jeff Rudloff

"Dany was exceptional all the way through our process. He was responsive and helpful, even taking the time to answer a question about a possible scam call we received while our loan was in process, ...Dany was exceptional all the way through our process. He was responsive and helpful, even taking the time to answer a question about a possible scam call we received while our loan was in process, including how to deal with it and how to protect ourselves from possible repercussions. We were recommended to Rocket Mortgage by our personal financial advisor, and we have thanked him several times already for leading us to you, and by extension, to Dany. We will definitely save the referral info provided so we can send any friends his way who might need this kind of caring, professional service."

Mark Hoy
Mark Hoy

Mark Hoy

Rocket Mortgage
92 Reviews
Cheryl Hood

"Mark is astonishing! He doesn’t just do his job, hand you a pen, pat you on the head and send you down the road. He tackles the financing with enthusiasm that is rare to see anymore. He left no stone ...Mark is astonishing! He doesn’t just do his job, hand you a pen, pat you on the head and send you down the road. He tackles the financing with enthusiasm that is rare to see anymore. He left no stone unturned and looked in every corner to make the best loan possible for me - an Army Veteran and 1st time home buyer. He made what could have been - and usually is - a very frustrating and difficult challenge into a walk in the park. He worked very closely with my awesome KW Realtor, Lucy Andreas. The two of them kept me informed throughout the process, letting me know when I needed to sign or send documents and just as importantly they kept me informed when I was on track and caught up. A truly amazing experience. Thanks Mark!"

Pat Zalewski

""I recently worked with Andrew on my home refinance, and I couldn't be happier with the experience. From the very start, Andrew was professional, knowledgeable, and extremely responsive to all my ..."I recently worked with Andrew on my home refinance, and I couldn't be happier with the experience. From the very start, Andrew was professional, knowledgeable, and extremely responsive to all my questions. He took the time to walk me through each step of the process, ensuring I fully understood all my options and the benefits of each. Andrew’s attention to detail and proactive communication made what could have been a complex and stressful process feel smooth and straightforward. Thanks to his expertise, we were able to secure a great rate that will make a real difference in our monthly payments. Andrew's dedication and commitment to providing top-notch service truly set him apart. I highly recommend him to anyone looking for a home loan expert—they'll be in great hands with Andrew!""

Michele Hartman

"I can't even believe what I just finished was the "refinancing process"! I am still left in awe, not only at the mystical and magical timing of Gabi Rome's call to me, (I was unhappily mid-stream ...I can't even believe what I just finished was the "refinancing process"! I am still left in awe, not only at the mystical and magical timing of Gabi Rome's call to me, (I was unhappily mid-stream with another company) but also how she conducted herself through the whole process. Gabi is not only a professional of the highest quality, she is an authentic, loving, caring person who radiates on every level of her being her desire to help. I have never met a more positive and wonderful team leader! She empowered me as a woman by gracefully education me and patiently answering all my questions. I always felt supported which motivated me to keep pace with Gabi and her team so we could get to the finish line. I am excited for my closing which is in a few days, and I feel deeply humble and grateful that Gabi came into my life and was able to assist me with my refinance. I would highly recommend Gabi to those reading, and personally would never use anyone else! I will happily refer her to my friends and family, and have also told my accountant about her and he will use her for all of his clients needs. Thank you Gabi for making this process so unbelievably delightful!!!"

Talya Robertson

"Gary was a great support throughout our mortgage refinance. He was very patient and took the time to answer all of questions. On one occasion, I left Gary a voicemail when he was out-of-town; Gary had...Gary was a great support throughout our mortgage refinance. He was very patient and took the time to answer all of questions. On one occasion, I left Gary a voicemail when he was out-of-town; Gary had one of his teammates return my call to let me know that he received the message and he would get back with us as soon as he returned to the office. Gary was available to us throughout the entire process, even after we had moved on the next level of support. We thoroughly enjoyed working with Gary! He's very knowledgeable and easy to talk to."

Charles Horowitz

"Oscar was terrific! He gave me several hours of his time on lengthy phone discussions going over the details of Rocket Mortgage's offer and process and evaluating my scenarios for refinancing. He was ...Oscar was terrific! He gave me several hours of his time on lengthy phone discussions going over the details of Rocket Mortgage's offer and process and evaluating my scenarios for refinancing. He was very knowledgeable and experienced with how the Rocket Mortgage would proceed, including the portions of the process that were particularly confusing, he knew in advance that's how it would go. He was a pleasure to work with and I'd recommend him to anyone in the future. My only comment on the entirety of the process to share with the reader is that Rocket Mortgage did not do a good job of obtaining the absolute latest payoff statements from my prior bank for either my mortgage or HELOC and it took a lot of last minute pressure for me to get them to do that. As a result, they were way off on their closing projections and actually failed to pay off my HELOC in as timely a manner as they intended to. I'm very happy with the overall experience and the financial outcome, but I think, particularly since they intend to move so quickly and efficiently, they should have taken this more seriously than they did. I don't think that has anything to do with Oscar, who was along for the ride and helped a lot in all regards."

Ian Wagemaker

"Jon was awesome. He was extremely helpful throughout the entire process and was a pleasure to work with. Easy to talk to, had answers to all of our questions and even went the extra mile to make sure ...Jon was awesome. He was extremely helpful throughout the entire process and was a pleasure to work with. Easy to talk to, had answers to all of our questions and even went the extra mile to make sure that my wife and I got the best possible terms we could get. He went out of his way to help us and ensure he was providing the best possible service to us. We were nervous as to how the entire home buying process would unfold, and we could not have been luckier to be working with Jon. This was our first home buying experience and it makes us feel as though we will never want to use anyone but Jon for anything like this in the future. Was apprehensive as to how much personal interaction we would have when using a program like Rocket Mortgage- but we have been in constant contact with Jon since our initial application- and he has been invaluable to helping us feel comfortable, and helping us find and secure our first home!!!! Will recommend to all my friends and family. Jon is the type of person who gives Rocket Mortgage the excellent reputation it has. You would be lucky if all employees @ Rocket Mortgage were this way!!! Jon- thank you so much!!!!"

Eric Bauman

"My wife and I recently closed on a house in Gainesville, FL and the experience with Alex and his team at Rocket Mortgage could not have been easier. At closing both agents and the title company ...My wife and I recently closed on a house in Gainesville, FL and the experience with Alex and his team at Rocket Mortgage could not have been easier. At closing both agents and the title company confirmed it was, by far, the best experience with Rocket Mortgage they had ever had...and one of the easiest experiences they had ever had with any lending agency. There was high praise all around even though we had to move our closing date up a week due to scheduling conflicts. In addition, Alex helped us secure a better rate than both local lenders and national chains and kept us informed and engaged every step of the way. He is a true professional. Thanks Alex! If we purchase another house, Alex will be the first and only phone call my wife and I make."

Mitchell Mack Jr.

"I worked with Andrew twice. the first time was the original finance on a family house that needed remodeling. this experience was great and Andrew listened to my needs and did an outstanding ...I worked with Andrew twice. the first time was the original finance on a family house that needed remodeling. this experience was great and Andrew listened to my needs and did an outstanding job of getting me financing that was what I wanted and fit my budget. I used the money to get most of the renovations done and then wanted to refinance that would take into account the renovations, so that I could finish the job. Andrew again was unbelievable in helping through the process and making sure I was getting the best situation/deal that I could. I did shop other mortgage companies. all were about the same. a reason I decided to go with Rocket Mortgage was Andrew. he seemed the most upfront and helpful of all the folks I talked to . he would be someone I would definitely continue to work with in the future."