Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 46 of 357
Bill Ballard
Bill Ballard

Bill Ballard
Rocket Mortgage
90 Reviews
Thomas Patrizi

"Bill was excellent from start to finish. He answered every question I had and was always available in a timely manner when I needed to get in touch with him. I appreciated his openness and honesty and...Bill was excellent from start to finish. He answered every question I had and was always available in a timely manner when I needed to get in touch with him. I appreciated his openness and honesty and felt like he had my best interests in mind. Of all the lenders I reached out to, Bill was the only one who didn't make me feel like he was trying to get one over on me, so to speak. I knew exactly what I was looking for and said as much to each lender I contacted. I told them all up front that if it wasn't possible then that's ok, I would just wait a while longer and try again. Bill is the only one who didn't disrepect my wishes by coming in with a ridiculous quote like the other lenders did. Once the other lenders knew what my quote was from Bill, THEN they were willing to give me a quote that resembled what I was looking for. But. too little too late for them. Bill gave me a wonderful deal that met everything I was looking for, and he did it the first time around, not the 3rd or 4th like the others. I respect and appreciate Bill for that. I would recommend Rocket Mortgage to anyone due to my positive interactions with Bill."

Jeff Kasten
Jeff Kasten

Jeff Kasten
Rocket Mortgage
90 Reviews
Eduardo Martell

"From the first time I spoke with Jeff Kasten and told me how he appreciated Veterans and thanked me for my service I knew I could trust him. The first time I talked to him was to refinance my home ...From the first time I spoke with Jeff Kasten and told me how he appreciated Veterans and thanked me for my service I knew I could trust him. The first time I talked to him was to refinance my home for a 15 yrs loan everything went smooth. He always returned my calls right away, no matter what it was about. He would explain things clearly to me so I could understand how everything was supposed to go. Then about a year later I decided to refinance my home for a lower rate. So I thought about calling him again and like the first time he locked me in a very low rate and was very satisfied with hin. Right now the rates have gone up and everything went well. I would recommend Jeff to everyone specially Veterans because he cares. I could go on but you get the idea. Jeff Kasten can be trusted. "

Mark Marini
Mark Marini

Mark Marini
Rocket Mortgage
90 Reviews
Matthew Norris

"I thought working with a large mortgage company was going to be difficult, but I gave it a shot. I'm incredibly lucky to have been linked up with Mark. Not once did Mark attempt to upsell me or push ...I thought working with a large mortgage company was going to be difficult, but I gave it a shot. I'm incredibly lucky to have been linked up with Mark. Not once did Mark attempt to upsell me or push me in a direction that I wasn't comfortable with. Mark was incredibly patient and ran my number for a variety of scenarios and did so happily. I found Mark to knowledgable and friendly; I often spent a good 30 minutes after our 'official business' was over with to chat more on a variety of topics. I would not hesitate to send Mark's contact information along to anyone looking to refinance or start a mortgage."

Nick McKay
Nick McKay

Nick McKay
Rocket Mortgage
90 Reviews
Bill N Teresa Chernault

"After attempting to refinance our home, mostly to move an adjustable to a fixed rate. I went 1st with my old finance co. but they kept running into problems.I then tried Rocket Mortgage and came up ...After attempting to refinance our home, mostly to move an adjustable to a fixed rate. I went 1st with my old finance co. but they kept running into problems.I then tried Rocket Mortgage and came up with similar problems. I told both companies I was withdrawning my loan application. About a week later Nick McKAy called and said he was only inquiring why it went wrong to better your process. Nick immediately saw the problem in my application and we completed the refi very soon afterwards. Nick completely turned it around. Thanks Nick. Charles Chernault."

Matthew Musarra
Matthew Musarra

Matthew Musarra
Rocket Mortgage
90 Reviews
Zach Melcher

"If you want a down-to-earth, no-nonsense kind of guy to help you refinance or even start any kind of loan, Matt is unsurpassable! He will shoot straight with you from the start, and really inform you ...If you want a down-to-earth, no-nonsense kind of guy to help you refinance or even start any kind of loan, Matt is unsurpassable! He will shoot straight with you from the start, and really inform you throughout the whole process. Whenever I had any questions, he never hesitated to answer and he always did it RIGHT AWAY. That may seem like an exaggeration, but it is the absolute truth. I could contact him day or night- text, email, or phone- and he would be there. He is so professional in the way he takes care of your financial future, and regularly gave me advice based on his own experiences. I knew what he was doing was always in my best interest because he made the same decisions for his own home! He was also friendly and extremely personable. Matt knows that big financial decisions impact your life in a big way and takes care of you like family. I cannot possibly say enough good things about him. He is simply the best. Thanks Matt!"

Michelle Palumbo
Michelle Palumbo

Michelle Palumbo
Rocket Mortgage
90 Reviews
Chris Whalen

"There is no bonus star? Michelle is the reason there should be a bonus star! Honestly, Michelle is a genuine human being that works with her clients interest at heart. That is certainly something we...There is no bonus star? Michelle is the reason there should be a bonus star! Honestly, Michelle is a genuine human being that works with her clients interest at heart. That is certainly something we believe there needs to be more of in our industry. My wife and I own a real estate team in Az, we were also mortgage loan originators who worked for Rocket Mortgage once upon a time, we have a firm understanding of the lending and finance side of real estate as well. We have built and continue to grow rapidly based on working for others in our community providing our clients with high level representation with a strong fiduciary commitment. We trust Michelle with our clients. We understand that the passion to truly help people and the commitment to our amazing clients is seamlessly transferred over to Michelle when she speaks with them. That strong fiduciary commitment and the high level representation comes as part of package with Michelle. Thank you Michelle for all the hard work and endless hours working on behalf of our clients and ALL your clients!"

Bob Shabo
Bob Shabo

Bob Shabo
Rocket Mortgage
90 Reviews

"This is my second refi with with Rocket Mortgage. The first was with Bob. The second started with someone else when I couldn't find Bobs contact info in my files. Needless to say, after getting ...This is my second refi with with Rocket Mortgage. The first was with Bob. The second started with someone else when I couldn't find Bobs contact info in my files. Needless to say, after getting nowhere with the banker assigned to me, I tore my filing system apart and literally yelled "YES" when I found his email. Within 20 minutes, of phone time, the deal was done. When you interact with Bob, it's like talking with a friend you've known all your life who just happens to be a "PRESIDENTS CLUB" banker at Rocket Mortgage. You'll feel like you have a guy on the inside. I won't misplace Bob's number again. Rocket Mortgage, along with Bob, make for a great team and a walk in the park with what normally would be a huge, stressful process. THANKS BOB!!!"

David Weinberg
David Weinberg

David Weinberg
Rocket Mortgage
90 Reviews
Jeffrey Allen

"David did a fantastic job managing me in this process and getting us into a plan we could feel knowledgeable about and comfortable with. I am not easy to please. I always try to look at each situation...David did a fantastic job managing me in this process and getting us into a plan we could feel knowledgeable about and comfortable with. I am not easy to please. I always try to look at each situation in terms of how I will be negatively impacted or how the company that is helping me will benefit. We found a win-win. David patiently explained the "complicated-by-design" details of the financing and run numbers for me in various scenarios until I felt comfortable moving forward. He listened to my concerns and understood what I was trying to accomplish. When my requests aligned with the available opportunity, David called me immediately and we finalized everything as quickly as possible. I am excited about the refinancing option we have chosen and thankful there was someone like David to help us get there."

Sam Elsayedali
Sam Elsayedali

Sam Elsayedali
Rocket Mortgage
87 Reviews
Eric Kushner DM

"Knowledgeable, Persistent and Professional: After a lifetime devoted to practicing and teaching business, finance and management, I think it accurate to say that I have high expectations in ...Knowledgeable, Persistent and Professional: After a lifetime devoted to practicing and teaching business, finance and management, I think it accurate to say that I have high expectations in terms of my business relationships. To my delight, Sam Elsayedali has consistently exceeded my expectations during the lending process. Sam’s comprehensive understanding of Rocket Mortgage products helps to simplifies one’s available options. Looking beyond Sam’s quantitative expertise, one discovers equally impressive qualitative skills. Sam’s ability to put one at ease mitigates much of the anxiety often associated with the lending process. Not only would I utilize Sam’s assistance again, I would unconditionally recommend him to those seeking a competitive lending solution. Thank you Sam! Regards, Dr. Eric Scott Kushner Doctor of Management in Organizational Processes "

Jacob Miller
Jacob Miller

Jacob Miller
Rocket Mortgage
89 Reviews
Gail Spencer

"Wow where do I start. I met Jacob 2 years ago he worked so hard to get me a refinance loan for my home. I had to get some work done on my home so in doing the process and not receiving the loan I was...Wow where do I start. I met Jacob 2 years ago he worked so hard to get me a refinance loan for my home. I had to get some work done on my home so in doing the process and not receiving the loan I was very discourage at the time. Jacob was so helpful , understanding and caring that I told him if I came back I would only do a loan with him . So that’s exactly what I did. It didn’t go as smooth as I would like this time but once again because of Jacob I persevered and refinanced my home. I have told my friends and family about Jacob . He makes me feel like he has the utmost respect for me and he truly cares about my needs. Thank you so much Jacob . 👏🏼👏🏼👏🏼"