Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 46 of 373
Courtney Shevchenko

"Ron was incredibly helpful with every step of our home buying process. I really appreciated that he took the time to answer our questions, and even took the time to call the listing agent of the home ...Ron was incredibly helpful with every step of our home buying process. I really appreciated that he took the time to answer our questions, and even took the time to call the listing agent of the home we were purchasing to assure her that there would be no issues in closing the loan. We had a somewhat interesting situation in that my husband is not a US citizen, and Ron went over the top in making sure that our documentation was in order and that we would be able to purchase our home. He made a very intimidating process seem so much easier! We are so thankful for his expertise and care for us during this exciting time."

Jeff Blanchard

"When I first contacted Rocket Mortgage I received a call back from a lady that was extremely "to the point". I felt that she didn't care about Me! So I told her I changed my mind. A day or so later...When I first contacted Rocket Mortgage I received a call back from a lady that was extremely "to the point". I felt that she didn't care about Me! So I told her I changed my mind. A day or so later Joe called. Everything changed. He was very professional, but at the same time, he made me feel that he was looking out for my benefits. I was so relieved. Everything that happened after that was like smooth sailing. He tried all kinds of ways to get what was best for me before he found the right solution. One, I will say, I would not have chosen, without his guidance. After he explained a few things I realized he was right and went forward with the refinance. I have never had anything go so smoothly. He has contacted me since, just to let me know he is still there for me if I need him. Personally, I do not feel 5 is a good enough rating! Thanks Joe!!!!"

Talya Robertson

"Gary was a great support throughout our mortgage refinance. He was very patient and took the time to answer all of questions. On one occasion, I left Gary a voicemail when he was out-of-town; Gary had...Gary was a great support throughout our mortgage refinance. He was very patient and took the time to answer all of questions. On one occasion, I left Gary a voicemail when he was out-of-town; Gary had one of his teammates return my call to let me know that he received the message and he would get back with us as soon as he returned to the office. Gary was available to us throughout the entire process, even after we had moved on the next level of support. We thoroughly enjoyed working with Gary! He's very knowledgeable and easy to talk to."

Issac Alfaro

"Brian saved the day and my mortgage! After having a bad experience and nearly leaving quickin loans for a different mortgage broker Brian put together a team that was able to save my mortgage and ...Brian saved the day and my mortgage! After having a bad experience and nearly leaving quickin loans for a different mortgage broker Brian put together a team that was able to save my mortgage and keep my same closing date. Though I have a unique situation which didn't allow me to communicate often, Brian and his team were clear with what they needed and helped me take care of the task. I have since reached out to Brian for a few follow-up questions and he has been very helpful and responded quickly. This is my second Mortgage with Rocket Mortgage and I recommend Rocket Mortgage to my friends. You will be lucky if you have a chance to have Brian's team working on your mortage."

Eduardo Martell

"From the first time I spoke with Jeff Kasten and told me how he appreciated Veterans and thanked me for my service I knew I could trust him. The first time I talked to him was to refinance my home ...From the first time I spoke with Jeff Kasten and told me how he appreciated Veterans and thanked me for my service I knew I could trust him. The first time I talked to him was to refinance my home for a 15 yrs loan everything went smooth. He always returned my calls right away, no matter what it was about. He would explain things clearly to me so I could understand how everything was supposed to go. Then about a year later I decided to refinance my home for a lower rate. So I thought about calling him again and like the first time he locked me in a very low rate and was very satisfied with hin. Right now the rates have gone up and everything went well. I would recommend Jeff to everyone specially Veterans because he cares. I could go on but you get the idea. Jeff Kasten can be trusted. "

Pat Zalewski

""I recently worked with Andrew on my home refinance, and I couldn't be happier with the experience. From the very start, Andrew was professional, knowledgeable, and extremely responsive to all my ..."I recently worked with Andrew on my home refinance, and I couldn't be happier with the experience. From the very start, Andrew was professional, knowledgeable, and extremely responsive to all my questions. He took the time to walk me through each step of the process, ensuring I fully understood all my options and the benefits of each. Andrew’s attention to detail and proactive communication made what could have been a complex and stressful process feel smooth and straightforward. Thanks to his expertise, we were able to secure a great rate that will make a real difference in our monthly payments. Andrew's dedication and commitment to providing top-notch service truly set him apart. I highly recommend him to anyone looking for a home loan expert—they'll be in great hands with Andrew!""

Chris Whalen

"There is no bonus star? Michelle is the reason there should be a bonus star! Honestly, Michelle is a genuine human being that works with her clients interest at heart. That is certainly something we...There is no bonus star? Michelle is the reason there should be a bonus star! Honestly, Michelle is a genuine human being that works with her clients interest at heart. That is certainly something we believe there needs to be more of in our industry. My wife and I own a real estate team in Az, we were also mortgage loan originators who worked for Rocket Mortgage once upon a time, we have a firm understanding of the lending and finance side of real estate as well. We have built and continue to grow rapidly based on working for others in our community providing our clients with high level representation with a strong fiduciary commitment. We trust Michelle with our clients. We understand that the passion to truly help people and the commitment to our amazing clients is seamlessly transferred over to Michelle when she speaks with them. That strong fiduciary commitment and the high level representation comes as part of package with Michelle. Thank you Michelle for all the hard work and endless hours working on behalf of our clients and ALL your clients!"

"This is my second refi with with Rocket Mortgage. The first was with Bob. The second started with someone else when I couldn't find Bobs contact info in my files. Needless to say, after getting ...This is my second refi with with Rocket Mortgage. The first was with Bob. The second started with someone else when I couldn't find Bobs contact info in my files. Needless to say, after getting nowhere with the banker assigned to me, I tore my filing system apart and literally yelled "YES" when I found his email. Within 20 minutes, of phone time, the deal was done. When you interact with Bob, it's like talking with a friend you've known all your life who just happens to be a "PRESIDENTS CLUB" banker at Rocket Mortgage. You'll feel like you have a guy on the inside. I won't misplace Bob's number again. Rocket Mortgage, along with Bob, make for a great team and a walk in the park with what normally would be a huge, stressful process. THANKS BOB!!!"

Mona Desir

"I had the pleasure of working with Daniel Whelan, my loan officer, during my first home purchase. I'm genuinely impressed with his exceptional service. From my initial call to Rocket Mortgage for ...I had the pleasure of working with Daniel Whelan, my loan officer, during my first home purchase. I'm genuinely impressed with his exceptional service. From my initial call to Rocket Mortgage for pre-qualification back in February 2023, Dan consistently displayed warm and genuine enthusiasm. His courteous demeanor and friendly attitude made the entire home purchase experience enjoyable and stress-free. Daniel took the time to understand my needs, guiding me through various options and offering valuable insights. His professionalism and attention to detail were evident in every interaction, instilling confidence in my decision. I closed in January 2024 without a single complaint. I highly recommend Daniel Whelan for anyone involved in selling, refinancing, or buying a home. Dan truly deserves a promotion. Thank you for your outstanding service! Best regards, Mona Riche Desir"

Ian Wagemaker

"Jon was awesome. He was extremely helpful throughout the entire process and was a pleasure to work with. Easy to talk to, had answers to all of our questions and even went the extra mile to make sure ...Jon was awesome. He was extremely helpful throughout the entire process and was a pleasure to work with. Easy to talk to, had answers to all of our questions and even went the extra mile to make sure that my wife and I got the best possible terms we could get. He went out of his way to help us and ensure he was providing the best possible service to us. We were nervous as to how the entire home buying process would unfold, and we could not have been luckier to be working with Jon. This was our first home buying experience and it makes us feel as though we will never want to use anyone but Jon for anything like this in the future. Was apprehensive as to how much personal interaction we would have when using a program like Rocket Mortgage- but we have been in constant contact with Jon since our initial application- and he has been invaluable to helping us feel comfortable, and helping us find and secure our first home!!!! Will recommend to all my friends and family. Jon is the type of person who gives Rocket Mortgage the excellent reputation it has. You would be lucky if all employees @ Rocket Mortgage were this way!!! Jon- thank you so much!!!!"