Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 46 of 374
Dennis Artimisi

"My Name Is Dennis Artimisi and I wanted to let everyone know how much I appreciated Vlora and her expertise and knowledge in answering all of my questions. Vlora was with us every step of the way, ...My Name Is Dennis Artimisi and I wanted to let everyone know how much I appreciated Vlora and her expertise and knowledge in answering all of my questions. Vlora was with us every step of the way, even as we progressed thru different departments. She was always available to answer my questions and any issues I was having getting documents in order. She was pretty much like a best friend and we even made a connection thru our dogs. We each had a Miniature Pomeranian. Hers was 6 months old and mine was going on 3 years. We shared photos of them with one another and enjoyed lots of laughter on the phone as our little fury side of the family is a laugh a minute. Our spouses shared with us as they saw all of the photos. Even though we far apart, Rocket Mortgage in Detroit and myself in Birmingham it felt as though I was sitting at her desk. Her great personality and to go along with her professionalism was a true Blessing. She made me feel so comfortable and a part of the process. One day we will go back to Michigan and make it to Rocket Mortgage in Detroit and I will introduce my Pom, Miss Allie to her Pom, Miss Foxy. Vlora is truly a Delight to work with and Rocket Mortgage is the place you need call when you need customer care with a smile and beyond. You won't be disappointed and you will get the same kind of care throughout the duration of your loan. Thank you so very much Vlora and Rocket Mortgage!!!"

Joseph Poverelli

"Scott was my first contact when I contacted Rocket Mortgage...I was trying to decide whether to sell my current home and use the proceeds from the sale as a downpayment to buy another...My reason was ...Scott was my first contact when I contacted Rocket Mortgage...I was trying to decide whether to sell my current home and use the proceeds from the sale as a downpayment to buy another...My reason was to have a home with some updates but also wanted one with a pool.. Scott worked with me and gave me the facts that I needed regarding refinancing or purchasing another home. I had been going through some medical problems at the same time and he showed compassion for what I was going through and never rushed me in making a decision..his patiences with me allowed me to take my time and let him know what I decided...He checked on me every so often as to which way I was going until I finally made up me mind...Very helpful and I want to thank him for his time and patience working with me...Thank you Scott...you made this very easy and within a months time we closed....Scott thank you very much for all you didi.... "

Courtney Shevchenko

"Ron was incredibly helpful with every step of our home buying process. I really appreciated that he took the time to answer our questions, and even took the time to call the listing agent of the home ...Ron was incredibly helpful with every step of our home buying process. I really appreciated that he took the time to answer our questions, and even took the time to call the listing agent of the home we were purchasing to assure her that there would be no issues in closing the loan. We had a somewhat interesting situation in that my husband is not a US citizen, and Ron went over the top in making sure that our documentation was in order and that we would be able to purchase our home. He made a very intimidating process seem so much easier! We are so thankful for his expertise and care for us during this exciting time."

Jeff Blanchard

"When I first contacted Rocket Mortgage I received a call back from a lady that was extremely "to the point". I felt that she didn't care about Me! So I told her I changed my mind. A day or so later...When I first contacted Rocket Mortgage I received a call back from a lady that was extremely "to the point". I felt that she didn't care about Me! So I told her I changed my mind. A day or so later Joe called. Everything changed. He was very professional, but at the same time, he made me feel that he was looking out for my benefits. I was so relieved. Everything that happened after that was like smooth sailing. He tried all kinds of ways to get what was best for me before he found the right solution. One, I will say, I would not have chosen, without his guidance. After he explained a few things I realized he was right and went forward with the refinance. I have never had anything go so smoothly. He has contacted me since, just to let me know he is still there for me if I need him. Personally, I do not feel 5 is a good enough rating! Thanks Joe!!!!"

Talya Robertson

"Gary was a great support throughout our mortgage refinance. He was very patient and took the time to answer all of questions. On one occasion, I left Gary a voicemail when he was out-of-town; Gary had...Gary was a great support throughout our mortgage refinance. He was very patient and took the time to answer all of questions. On one occasion, I left Gary a voicemail when he was out-of-town; Gary had one of his teammates return my call to let me know that he received the message and he would get back with us as soon as he returned to the office. Gary was available to us throughout the entire process, even after we had moved on the next level of support. We thoroughly enjoyed working with Gary! He's very knowledgeable and easy to talk to."

Michele Arce

"We had the pleasure of working with Kristin on our recent home equity loan, and the level of service provided far exceeded our expectations. From our initial consultation through to the completion of ...We had the pleasure of working with Kristin on our recent home equity loan, and the level of service provided far exceeded our expectations. From our initial consultation through to the completion of the process, Kristin demonstrated exceptional professionalism, expertise, and attention to detail. She took the time to thoroughly explain each step, ensuring we fully understood all aspects of the loan and the available options. Throughout our numerous questions and requests, Kristin remained patient, courteous, and proactive in addressing our concerns. It is clear that Kristin is dedicated to providing an outstanding client experience, combining deep knowledge of the lending process with a genuine commitment to customer satisfaction. We are sincerely grateful for her assistance and would not hesitate to recommend Kristin to anyone seeking expert guidance with a home equity loan."

Issac Alfaro

"Brian saved the day and my mortgage! After having a bad experience and nearly leaving quickin loans for a different mortgage broker Brian put together a team that was able to save my mortgage and ...Brian saved the day and my mortgage! After having a bad experience and nearly leaving quickin loans for a different mortgage broker Brian put together a team that was able to save my mortgage and keep my same closing date. Though I have a unique situation which didn't allow me to communicate often, Brian and his team were clear with what they needed and helped me take care of the task. I have since reached out to Brian for a few follow-up questions and he has been very helpful and responded quickly. This is my second Mortgage with Rocket Mortgage and I recommend Rocket Mortgage to my friends. You will be lucky if you have a chance to have Brian's team working on your mortage."

Eduardo Martell

"From the first time I spoke with Jeff Kasten and told me how he appreciated Veterans and thanked me for my service I knew I could trust him. The first time I talked to him was to refinance my home ...From the first time I spoke with Jeff Kasten and told me how he appreciated Veterans and thanked me for my service I knew I could trust him. The first time I talked to him was to refinance my home for a 15 yrs loan everything went smooth. He always returned my calls right away, no matter what it was about. He would explain things clearly to me so I could understand how everything was supposed to go. Then about a year later I decided to refinance my home for a lower rate. So I thought about calling him again and like the first time he locked me in a very low rate and was very satisfied with hin. Right now the rates have gone up and everything went well. I would recommend Jeff to everyone specially Veterans because he cares. I could go on but you get the idea. Jeff Kasten can be trusted. "

Chris Whalen

"There is no bonus star? Michelle is the reason there should be a bonus star! Honestly, Michelle is a genuine human being that works with her clients interest at heart. That is certainly something we...There is no bonus star? Michelle is the reason there should be a bonus star! Honestly, Michelle is a genuine human being that works with her clients interest at heart. That is certainly something we believe there needs to be more of in our industry. My wife and I own a real estate team in Az, we were also mortgage loan originators who worked for Rocket Mortgage once upon a time, we have a firm understanding of the lending and finance side of real estate as well. We have built and continue to grow rapidly based on working for others in our community providing our clients with high level representation with a strong fiduciary commitment. We trust Michelle with our clients. We understand that the passion to truly help people and the commitment to our amazing clients is seamlessly transferred over to Michelle when she speaks with them. That strong fiduciary commitment and the high level representation comes as part of package with Michelle. Thank you Michelle for all the hard work and endless hours working on behalf of our clients and ALL your clients!"

John Bartley

"This was my first experience with an on-line application for a home mortgage. My relationship with C. Schwab included a recommendation to utilize Rocket Mortgage to obtain a mortgage loan for a second...This was my first experience with an on-line application for a home mortgage. My relationship with C. Schwab included a recommendation to utilize Rocket Mortgage to obtain a mortgage loan for a second home in Myrtle Beach, SC. I found the application process and subsequent loan approval to be timely and transparent with Rocket Mortgage thanks to the communication with Mitesh and his team over a period of weeks. Mitesh was a pleasure to work with during what proved to be not one, but two mortgage applications. Mitesh was very knowledgeable with all the procedures to prepare our applications for underwriting including the online Rocket mortgage software. I would not hesitate to recommend Mitesh and his team to anyone seeking a mortgage. We appreciate all of his efforts in securing a mortgage with very favorable terms. John Bartley 860-882-4782"