Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 46 of 401
Rashid Echols
Rashid Echols

Rashid Echols
Rocket Mortgage
92 Reviews
Kayla Darnell

"Rashid called us to let us know there were better interest rates and then helped us figure out our refinance with them. Fantastic customer service and he was great at helping us get everything in ...Rashid called us to let us know there were better interest rates and then helped us figure out our refinance with them. Fantastic customer service and he was great at helping us get everything in order to refinance. I love that and feel like they are looking out for us because we probably wouldn’t have refinanced if he hadn’t called and we wouldn’t have saved money and years on our loan! I always rave about Rocket Mortgage and the fantastic service they’ve provided to us over the last 3 years. Probably will continue to work with them forever!"

Dany Hessano
Dany Hessano

Dany Hessano
Rocket Mortgage
92 Reviews
Jeff Rudloff

"Dany was exceptional all the way through our process. He was responsive and helpful, even taking the time to answer a question about a possible scam call we received while our loan was in process, ...Dany was exceptional all the way through our process. He was responsive and helpful, even taking the time to answer a question about a possible scam call we received while our loan was in process, including how to deal with it and how to protect ourselves from possible repercussions. We were recommended to Rocket Mortgage by our personal financial advisor, and we have thanked him several times already for leading us to you, and by extension, to Dany. We will definitely save the referral info provided so we can send any friends his way who might need this kind of caring, professional service."

Mark Hoy
Mark Hoy

Mark Hoy
Rocket Mortgage
92 Reviews
Cheryl Hood

"Mark is astonishing! He doesn’t just do his job, hand you a pen, pat you on the head and send you down the road. He tackles the financing with enthusiasm that is rare to see anymore. He left no stone ...Mark is astonishing! He doesn’t just do his job, hand you a pen, pat you on the head and send you down the road. He tackles the financing with enthusiasm that is rare to see anymore. He left no stone unturned and looked in every corner to make the best loan possible for me - an Army Veteran and 1st time home buyer. He made what could have been - and usually is - a very frustrating and difficult challenge into a walk in the park. He worked very closely with my awesome KW Realtor, Lucy Andreas. The two of them kept me informed throughout the process, letting me know when I needed to sign or send documents and just as importantly they kept me informed when I was on track and caught up. A truly amazing experience. Thanks Mark!"

Brian McCarter
Brian McCarter

Brian McCarter
Rocket Mortgage
92 Reviews
Ophelia Chang

"Why can't more people do their jobs with cheerful professionalism? It's my common refrain. Well, Brian did it! He laughed his way through all the hurdles I threw his way, and went about getting me a ...Why can't more people do their jobs with cheerful professionalism? It's my common refrain. Well, Brian did it! He laughed his way through all the hurdles I threw his way, and went about getting me a loan with the "can do" attitude that I have been sorely missing. Even better, he is backed by a team that can do "all the things" and see all the documents. I never once contacted Rocket Mortgage when I didn't find someone competent and cheerful. Oh, if only this were true everywhere I needed complicated answers! He even answered his phone while trying to get a kid to a hockey practice. I know how hard that is, and all the moving parts one has to juggle to get it right. I highly recommend Brian and the Rocket Mortgage staff!"

Gabi Rome
Gabi Rome

Gabi Rome
Rocket Mortgage
92 Reviews
Michele Hartman

"I can't even believe what I just finished was the "refinancing process"! I am still left in awe, not only at the mystical and magical timing of Gabi Rome's call to me, (I was unhappily mid-stream ...I can't even believe what I just finished was the "refinancing process"! I am still left in awe, not only at the mystical and magical timing of Gabi Rome's call to me, (I was unhappily mid-stream with another company) but also how she conducted herself through the whole process. Gabi is not only a professional of the highest quality, she is an authentic, loving, caring person who radiates on every level of her being her desire to help. I have never met a more positive and wonderful team leader! She empowered me as a woman by gracefully education me and patiently answering all my questions. I always felt supported which motivated me to keep pace with Gabi and her team so we could get to the finish line. I am excited for my closing which is in a few days, and I feel deeply humble and grateful that Gabi came into my life and was able to assist me with my refinance. I would highly recommend Gabi to those reading, and personally would never use anyone else! I will happily refer her to my friends and family, and have also told my accountant about her and he will use her for all of his clients needs. Thank you Gabi for making this process so unbelievably delightful!!!"

Chuck Sayed
Chuck Sayed

Chuck Sayed
Rocket Mortgage
92 Reviews
Randy Green

"Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able ...Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able to get to phone for a conversation. After I explained my situation that most of the [process would need to be online he was very understanding. He never made it seems like certain things could not be done even though I was not always able to call and talk directly with him. Chuck would always answer an email or text within a couple of hours. Even when I could not get in touch there was someone there who was up to speed and could answer questions. I appreciated everything Chuck did and the explanations he gave always made sense. Wished I could have kept him throughout the whole process but I understand what part of the team he was with . He was available for any questions pr concerns even after the closing date. Would request him again if we were looking for another mortgage through Rocket. Thanks again Chuck."

Erik Solem
Erik Solem

Erik Solem
Rocket Mortgage
92 Reviews
Cynthia Janasik

"Erik was awesome! So patient and helpful, especially since we are not great on computers. He helped us set up a new email to make everything easier for us. He promptly returns phone calls, and ...Erik was awesome! So patient and helpful, especially since we are not great on computers. He helped us set up a new email to make everything easier for us. He promptly returns phone calls, and answers all of our questions right away. He was great in finding us the best refinance plan which is going to save us hundreds of dollars a month. Thank you, Erik, for keeping everything running smoothly, and especially easy. My husband is a veteran, and we are on a fixed income. Erik made sure that our new mortgage exceeds all of our needs and more. Ask for Erik to help you find the best mortgage plan for your situation. We are very happy that we did, and Erik made it possible without any stress. Sincerely, Cindy Janasik, Chesterland, Ohio."

Oscar Talamantes
Oscar Talamantes

Oscar Talamantes
Rocket Mortgage
92 Reviews
Charles Horowitz

"Oscar was terrific! He gave me several hours of his time on lengthy phone discussions going over the details of Rocket Mortgage's offer and process and evaluating my scenarios for refinancing. He was ...Oscar was terrific! He gave me several hours of his time on lengthy phone discussions going over the details of Rocket Mortgage's offer and process and evaluating my scenarios for refinancing. He was very knowledgeable and experienced with how the Rocket Mortgage would proceed, including the portions of the process that were particularly confusing, he knew in advance that's how it would go. He was a pleasure to work with and I'd recommend him to anyone in the future. My only comment on the entirety of the process to share with the reader is that Rocket Mortgage did not do a good job of obtaining the absolute latest payoff statements from my prior bank for either my mortgage or HELOC and it took a lot of last minute pressure for me to get them to do that. As a result, they were way off on their closing projections and actually failed to pay off my HELOC in as timely a manner as they intended to. I'm very happy with the overall experience and the financial outcome, but I think, particularly since they intend to move so quickly and efficiently, they should have taken this more seriously than they did. I don't think that has anything to do with Oscar, who was along for the ride and helped a lot in all regards."

Tom Velten
Tom Velten

Tom Velten
Rocket Mortgage
92 Reviews
Peter Dutter

"I was looking for help with my mortgage from Wells Fargo, and I was denied. I was with that bank for almost 20 years and this was the very first time that I ever asked for help. Not only did my ...I was looking for help with my mortgage from Wells Fargo, and I was denied. I was with that bank for almost 20 years and this was the very first time that I ever asked for help. Not only did my request for help get denied, they tried to"steal"my home. Not knowing what to do, or where to turn to, I reached out to Rocket Mortgage (Rocket Mortgage) . The person who answered my plea for help, on the other end of the phone, was Tom Velten. What a godsend he was! He listened to my plea and he offered to look into my cause and Tom immediately got down to working on my loan. When I tell you that everything was seamless, it was seamless and extremely fast. Within 2 hours of my very first contact with Tom, we were well on our way to having our loan approved. Not even 2 weeks have passed and I'm heading to closing. Everything went exactly like Tom informed me that it would go. It's interesting to note that my mortgage payment went down by almost $100 per month and the new payment includes 2 credit cards that I'm going to pay off. I absolutely enjoyed working with Tom. I highly recommend him to anyone who is looking to obtain their very first mortgage or if you're looking to refinance. I will never, never, never deal with the greedy banks ever again, and Tom, I will be sending people your way. Thank you! Peter and Diane Dutter Clark's Summit, Pennsylvania"

Alex Bauman
Alex Bauman

Alex Bauman
Rocket Mortgage
91 Reviews
Eric Bauman

"My wife and I recently closed on a house in Gainesville, FL and the experience with Alex and his team at Rocket Mortgage could not have been easier. At closing both agents and the title company ...My wife and I recently closed on a house in Gainesville, FL and the experience with Alex and his team at Rocket Mortgage could not have been easier. At closing both agents and the title company confirmed it was, by far, the best experience with Rocket Mortgage they had ever had...and one of the easiest experiences they had ever had with any lending agency. There was high praise all around even though we had to move our closing date up a week due to scheduling conflicts. In addition, Alex helped us secure a better rate than both local lenders and national chains and kept us informed and engaged every step of the way. He is a true professional. Thanks Alex! If we purchase another house, Alex will be the first and only phone call my wife and I make."