Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 47 of 399
Mitchell Mack Jr.

"I worked with Andrew twice. the first time was the original finance on a family house that needed remodeling. this experience was great and Andrew listened to my needs and did an outstanding ...I worked with Andrew twice. the first time was the original finance on a family house that needed remodeling. this experience was great and Andrew listened to my needs and did an outstanding job of getting me financing that was what I wanted and fit my budget. I used the money to get most of the renovations done and then wanted to refinance that would take into account the renovations, so that I could finish the job. Andrew again was unbelievable in helping through the process and making sure I was getting the best situation/deal that I could. I did shop other mortgage companies. all were about the same. a reason I decided to go with Rocket Mortgage was Andrew. he seemed the most upfront and helpful of all the folks I talked to . he would be someone I would definitely continue to work with in the future."

Saba alba

"I had an absolutely wonderful experience working with Setvan. From start to finish, he was professional, attentive, and genuinely a pleasure to work with. What really stood out was how he turned what ...I had an absolutely wonderful experience working with Setvan. From start to finish, he was professional, attentive, and genuinely a pleasure to work with. What really stood out was how he turned what could have been a stressful process into something smooth and even enjoyable. His positive attitude, clear communication, and dedication made the entire experience feel effortless and joyful. It’s rare to come across someone who not only does their job exceptionally well but also makes you feel supported and valued throughout the process. I would confidently recommend Setvan to anyone looking for someone who is reliable, knowledgeable, and truly great to work with."

Jeff Rudloff

"Dany was exceptional all the way through our process. He was responsive and helpful, even taking the time to answer a question about a possible scam call we received while our loan was in process, ...Dany was exceptional all the way through our process. He was responsive and helpful, even taking the time to answer a question about a possible scam call we received while our loan was in process, including how to deal with it and how to protect ourselves from possible repercussions. We were recommended to Rocket Mortgage by our personal financial advisor, and we have thanked him several times already for leading us to you, and by extension, to Dany. We will definitely save the referral info provided so we can send any friends his way who might need this kind of caring, professional service."

Mark Hoy
Mark Hoy

Mark Hoy

Rocket Mortgage
90 Reviews
Cheryl Hood

"Mark is astonishing! He doesn’t just do his job, hand you a pen, pat you on the head and send you down the road. He tackles the financing with enthusiasm that is rare to see anymore. He left no stone ...Mark is astonishing! He doesn’t just do his job, hand you a pen, pat you on the head and send you down the road. He tackles the financing with enthusiasm that is rare to see anymore. He left no stone unturned and looked in every corner to make the best loan possible for me - an Army Veteran and 1st time home buyer. He made what could have been - and usually is - a very frustrating and difficult challenge into a walk in the park. He worked very closely with my awesome KW Realtor, Lucy Andreas. The two of them kept me informed throughout the process, letting me know when I needed to sign or send documents and just as importantly they kept me informed when I was on track and caught up. A truly amazing experience. Thanks Mark!"

Eduardo Martell

"From the first time I spoke with Jeff Kasten and told me how he appreciated Veterans and thanked me for my service I knew I could trust him. The first time I talked to him was to refinance my home ...From the first time I spoke with Jeff Kasten and told me how he appreciated Veterans and thanked me for my service I knew I could trust him. The first time I talked to him was to refinance my home for a 15 yrs loan everything went smooth. He always returned my calls right away, no matter what it was about. He would explain things clearly to me so I could understand how everything was supposed to go. Then about a year later I decided to refinance my home for a lower rate. So I thought about calling him again and like the first time he locked me in a very low rate and was very satisfied with hin. Right now the rates have gone up and everything went well. I would recommend Jeff to everyone specially Veterans because he cares. I could go on but you get the idea. Jeff Kasten can be trusted. "

Bryan N Allegra Adams

"Samuel was phenomenal throughout the entire process for getting us approved for our first mortgage. He treated us like we were his only clients taking phone calls at all hours of the day when it was ...Samuel was phenomenal throughout the entire process for getting us approved for our first mortgage. He treated us like we were his only clients taking phone calls at all hours of the day when it was convenient for me, spending hours on the phone with me answering questions and walking me through forms, and calling sometimes multiple times per day to let me know what was going on with our approval process, what happens next, or to expect a call from someone else on his team. I felt like I was talking with an old friend from the minute I pressed submit on my online application. I'm honestly not sure he ever left the office or slept. I felt very informed, confident, and empowered throughout what is a very complex and confusing process. We had been pre-approved through the bank the previous year but were not able to find a house. I never heard back from the guy after he sent me the approval letter. Samuel was always prompt with replies to voicemails, phone calls, and emails and I was never left wondering. We also saved a lot of money through Rocket Mortgage and I'm sure Samuel played no small part in that as well. "

Courtney Shevchenko

"Ron was incredibly helpful with every step of our home buying process. I really appreciated that he took the time to answer our questions, and even took the time to call the listing agent of the home ...Ron was incredibly helpful with every step of our home buying process. I really appreciated that he took the time to answer our questions, and even took the time to call the listing agent of the home we were purchasing to assure her that there would be no issues in closing the loan. We had a somewhat interesting situation in that my husband is not a US citizen, and Ron went over the top in making sure that our documentation was in order and that we would be able to purchase our home. He made a very intimidating process seem so much easier! We are so thankful for his expertise and care for us during this exciting time."

Chris Whalen

"There is no bonus star? Michelle is the reason there should be a bonus star! Honestly, Michelle is a genuine human being that works with her clients interest at heart. That is certainly something we...There is no bonus star? Michelle is the reason there should be a bonus star! Honestly, Michelle is a genuine human being that works with her clients interest at heart. That is certainly something we believe there needs to be more of in our industry. My wife and I own a real estate team in Az, we were also mortgage loan originators who worked for Rocket Mortgage once upon a time, we have a firm understanding of the lending and finance side of real estate as well. We have built and continue to grow rapidly based on working for others in our community providing our clients with high level representation with a strong fiduciary commitment. We trust Michelle with our clients. We understand that the passion to truly help people and the commitment to our amazing clients is seamlessly transferred over to Michelle when she speaks with them. That strong fiduciary commitment and the high level representation comes as part of package with Michelle. Thank you Michelle for all the hard work and endless hours working on behalf of our clients and ALL your clients!"

Jeff Blanchard

"When I first contacted Rocket Mortgage I received a call back from a lady that was extremely "to the point". I felt that she didn't care about Me! So I told her I changed my mind. A day or so later...When I first contacted Rocket Mortgage I received a call back from a lady that was extremely "to the point". I felt that she didn't care about Me! So I told her I changed my mind. A day or so later Joe called. Everything changed. He was very professional, but at the same time, he made me feel that he was looking out for my benefits. I was so relieved. Everything that happened after that was like smooth sailing. He tried all kinds of ways to get what was best for me before he found the right solution. One, I will say, I would not have chosen, without his guidance. After he explained a few things I realized he was right and went forward with the refinance. I have never had anything go so smoothly. He has contacted me since, just to let me know he is still there for me if I need him. Personally, I do not feel 5 is a good enough rating! Thanks Joe!!!!"

Randy Green

"Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able ...Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able to get to phone for a conversation. After I explained my situation that most of the [process would need to be online he was very understanding. He never made it seems like certain things could not be done even though I was not always able to call and talk directly with him. Chuck would always answer an email or text within a couple of hours. Even when I could not get in touch there was someone there who was up to speed and could answer questions. I appreciated everything Chuck did and the explanations he gave always made sense. Wished I could have kept him throughout the whole process but I understand what part of the team he was with . He was available for any questions pr concerns even after the closing date. Would request him again if we were looking for another mortgage through Rocket. Thanks again Chuck."