Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 49 of 396
Phil Falsetti

"Scott was my first contact with Rocket Mortgage, as I needed a pre-approval one rainy and cold Sunday morning for a house I just toured, and he nailed it down from the start! He made it so easy, hence...Scott was my first contact with Rocket Mortgage, as I needed a pre-approval one rainy and cold Sunday morning for a house I just toured, and he nailed it down from the start! He made it so easy, hence the name "Rocket" Mortgage. Scott was very effective at getting me initially started with a lighting-fast pre-approval so I could "play ball" and make a quick offer to be taken seriously. Well, that ended-up winning the deal: the speed of the pre-approval and the subsequent offer. The interesting thing is that it was, initially, entirely via chat! (I've never "chatted" with anyone over such an important matter before, but he made it so easy!) I'm familiar with the Rocket Mortgage line of products, so I didn't have a reluctance to who I was talking to, but boy, he was gravitational with his helpfulness and communication. It started there, and Rocket Mortgage didn't disappoint all the way through to the closing after that. Very happy, ESPECIALLY with Scott! Thank you Scott C! I'm actually Typing this from my NEW HOME, that YOU, SCOTT C., got me pre-approved for!!!! I WON by starting with you, Scott! Me and my family say, "thank you!""

Matthew Norris

"I thought working with a large mortgage company was going to be difficult, but I gave it a shot. I'm incredibly lucky to have been linked up with Mark. Not once did Mark attempt to upsell me or push ...I thought working with a large mortgage company was going to be difficult, but I gave it a shot. I'm incredibly lucky to have been linked up with Mark. Not once did Mark attempt to upsell me or push me in a direction that I wasn't comfortable with. Mark was incredibly patient and ran my number for a variety of scenarios and did so happily. I found Mark to knowledgable and friendly; I often spent a good 30 minutes after our 'official business' was over with to chat more on a variety of topics. I would not hesitate to send Mark's contact information along to anyone looking to refinance or start a mortgage."

Linda Transou

"It was a pleasure working with Martin while he found a way to refinance my mortgage! He was extremely knowledgeable, very polite and patient, explained everything on a level that I understood each ...It was a pleasure working with Martin while he found a way to refinance my mortgage! He was extremely knowledgeable, very polite and patient, explained everything on a level that I understood each step in the process, had wonderful manners, a great sense of humor, and was an all-around joy to do business with! Martin is a valuable asset to your company. Having worked in the employment business for 40 years, any company would be thrilled to have him! Linda T. Transou"

Jane Flarity-gram

"Brendan demonstrated a high degree of professionalism and follow through during this loan process. He was quick to return phone calls and answer questions during each and every step. Initially, I was...Brendan demonstrated a high degree of professionalism and follow through during this loan process. He was quick to return phone calls and answer questions during each and every step. Initially, I was concerned about the number of requests for paperwork, bank statements etc. and being consumed with this during my workday. However, I was pleasantly surpirsed by the efficiency and performance from Brendan and the Rocket Mortgage Team. I would highly recommend Brendan, he was knowledgable and ensured we were well-informed."

Abby Andresen Dickenson

"Maryana helped us refinance our house and she was outstanding to work with! Our regular mortgage person had told us there was no way we could get refinanced so we were slow to respond to Maryana ...Maryana helped us refinance our house and she was outstanding to work with! Our regular mortgage person had told us there was no way we could get refinanced so we were slow to respond to Maryana thinking we didn’t want to waste her time or ours. 🫤 She was relentless in following up with me. She would send me emails and also text messages. Finally I gave in and figured we had nothing to lose by talking to her. She really felt like RocketMortgage could help us. So we proceeded. Its not a quick or easy process to apply for home financing. But she was tenacious as all get out on trying to put our loan package together. I had read some reviews online about Rocket Mortgage and got nervous. We got nervous when we were handed off to the next team in the process but Maryana still stayed in touch. We had seen something that had changed and we reached out to her directly. She was outstanding. Her and her supervisor both jumped in to confirm everything was exactly as we had discussed. There’s nobody I know who enjoys the process of applying for a home loan but Maryana & the entire Rocket Mortgage team did an outstanding job walking us through the process. She did not disappoint. We got qualified and closed on our loan shortly thereafter. I appreciate her professionalism and her excitement for her field of expertise. I would gladly recommend Maryana and look forward to working with her in the future."

Debbie Persaud

"We have worked with Rocket Mortgage in the past so we knew the process was easy and reliable. This was our second home mortgage with Rocket Mortgage, however, our realtor wanted us to work with a ...We have worked with Rocket Mortgage in the past so we knew the process was easy and reliable. This was our second home mortgage with Rocket Mortgage, however, our realtor wanted us to work with a local lender because she felt Rocket Mortgage didn't know the market we were purchasing in as well as a local lender. We had Chris Zale and a local lender work out rates and mortgage options for us. The local lender couldn't compete with Rocket Mortgage. Chris did an excellent job finding us the best interest rate for our needs and was very knowledgeable in this market. He was thorough, pleasant, and on top of everything. Chris responded to our questions ASAP. The online process was simple and quick. I would strongly refer Chris Zale and Rocket Mortgage! After we went through the closing process, our realtor said, "I have to admit, Rocket Mortgage came through with no problems and they were easy to work with." Thank you Chris and Rocket Mortgage! We love our new home!"

Jason Larsen

"Tyler is a total Rockstar. I contacted him with criticism and disbelief about the offers I was getting sent by Rocket. He explained everything to me in a way that made sense, eliminated my ...Tyler is a total Rockstar. I contacted him with criticism and disbelief about the offers I was getting sent by Rocket. He explained everything to me in a way that made sense, eliminated my frustration, and convinced me to refinance when I had previously had no intention of doing so. I'm so glad Tyler changed my mind about refinancing. We're in a better place now financially, and it wouldn't have happened if Tyler hadn't been so professional, knowledgeable, and patiently persistent to help us out when we didn't even realize ourselves just how much Rocket could actually help us. Lightning speed too, and easy. I've refinanced before, and it was always a convoluted and time consuming process before. Absolutely not the case this time with Rocket, and with Tyler's guidance every step of the way!"

Eric Kushner DM

"Knowledgeable, Persistent and Professional: After a lifetime devoted to practicing and teaching business, finance and management, I think it accurate to say that I have high expectations in ...Knowledgeable, Persistent and Professional: After a lifetime devoted to practicing and teaching business, finance and management, I think it accurate to say that I have high expectations in terms of my business relationships. To my delight, Sam Elsayedali has consistently exceeded my expectations during the lending process. Sam’s comprehensive understanding of Rocket Mortgage products helps to simplifies one’s available options. Looking beyond Sam’s quantitative expertise, one discovers equally impressive qualitative skills. Sam’s ability to put one at ease mitigates much of the anxiety often associated with the lending process. Not only would I utilize Sam’s assistance again, I would unconditionally recommend him to those seeking a competitive lending solution. Thank you Sam! Regards, Dr. Eric Scott Kushner Doctor of Management in Organizational Processes "

Madison Wheatley

"As a first-time homebuyer, I was nervous and overwhelmed by the process, but Josh made everything smooth and stress-free. Over the course of six months, while my new construction home was being built,...As a first-time homebuyer, I was nervous and overwhelmed by the process, but Josh made everything smooth and stress-free. Over the course of six months, while my new construction home was being built, Josh was by my side every step of the way. He went above and beyond in every way—working nights and weekends to accommodate my schedule and always making himself available for my questions, no matter how small. Josh is extremely knowledgeable and took the time to educate me on every part of the process. He was incredibly patient, explaining things multiple times until I felt confident and informed. He even kept an eye out for new programs through Rocket Mortgage that could save me money, which was a huge help. Josh’s dedication, professionalism, and genuine care for his clients are unmatched. If you’re looking for a mortgage lender who truly has your back, Josh is the one. I highly recommend him to anyone—especially first-time buyers like me!"

Jacob Lonc

"Wow - A+++ Service! I have been in IT customer service for years and I was incredibly impressed with how seamless Alex made the process for our first home purchase. He set us at ease and was patient ...Wow - A+++ Service! I have been in IT customer service for years and I was incredibly impressed with how seamless Alex made the process for our first home purchase. He set us at ease and was patient with the multiple offers we put on the table for homes. He never made us feel like we were just a "sale" for him. Our closing happened in just over 30 days --- our realtor had not seen any closes in less than 40 days prior to ours! Rocket Mortgage was even ready days before our close proving that the preparation that Alex took with us definitely paid off! Alex's years of experience showed with his keen eye for detail. I felt like Alex was always looking out for us and found ways to help us make the right decision as if he were the one making the decision with his finances and family. Opening up our finances and details about our needs and wants is not always simple, especially with your own brother. Alex handled everything professionally and I would not hesitate to recommend a friend or family member to use his services. Rocket Mortgage process was superb! I could not believe how quick we closed on our home. The details were ALL covered by Alex and Rocket Mortgage to make sure our close was a success. The portal that Rocket Mortgage has to organize all documents and needed signatures/information is amazing! You always know where you are at in the process and on top of that Alex supported me every step of the way answering all questions I had prior to our closing to create an amazing experience where we could focus on our new home instead of the process of closing our loan! THANK YOU, ALEX! We will definitely be coming back to you in the future when we move and get our dream lake home. "