Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 49 of 374
Chris Mosley

"As a license realtor and currently a Relocation Director for transferring military families, I understand the importance of communication and the quickness to close. Allen provided constant ...As a license realtor and currently a Relocation Director for transferring military families, I understand the importance of communication and the quickness to close. Allen provided constant communication and quickly responded to every request and email I sent, and there were a few. With Allen's assistance, we were able to apply for a refinance and receive a closing date in less than two weeks! That is almost unheard of in this current real estate climate. Not only was he a joy to work with, but he also showed incredible patients. He remained on our initial call with us for well over an hour, while he walked us through uploading all the required document to expedite our refinancing process. Not only did he treat us with professionalism, but also infused a level of friendliness that put us at ease and made us realize we were in good hands! If you are looking to refinance or get a loan for a new mortgage, Allen is the man!!! I only have high praise and appreciation for all of his hard work! Thank you for EVERYTHING, Allen!!"

Adam Wasserman

"If it weren't for Sonia, we wouldn't have secured our dream home. Sonia ushered in the A-team and orchestrated one of the fastest closings in Rocket Mortgage's history. Competing with multiple cash ...If it weren't for Sonia, we wouldn't have secured our dream home. Sonia ushered in the A-team and orchestrated one of the fastest closings in Rocket Mortgage's history. Competing with multiple cash offers, the only way to make a compelling case to a seller is to present an absurdly quick closing, betting the bank on underwriting, escrow, and funding success. Sonia made sure we new where we stood every step of the way, even if those steps were lateral some days. She was honest, hard working and straightforward. We'll absolutely stick with our A-team when the time comes again. Thank you, Sonia."

RMB Copenhagen

"I worked with Raul during my recent home refinance. Raul is very friendly, knowledgeable, efficient, and he is ready to answer any and all questions you may have about the whole loan process. His ...I worked with Raul during my recent home refinance. Raul is very friendly, knowledgeable, efficient, and he is ready to answer any and all questions you may have about the whole loan process. His follow up afterwards is second to none-he stays involved to make sure that everything is working as promised to the final loan closing. He makes getting a loan or refinance with Rocket Mortgage easy. I enjoyed working with him and I felt very much at ease. I highly recommend him for your financial needs. Raul and his fellow employees are why I stay with Rocket Mortgage. Qualified people and qualified service make a qualified company. I worked with Raul during my recent home refinance. Raul is very friendly, knowledgeable, efficient, and he is ready to answer any and all questions you may have about the whole loan process. His follow up afterwards is second to none-he stays involved to make sure that everything is working as promised to the final loan closing. He makes getting a loan or refinance with Rocket Mortgage easy. I enjoyed working with him and I felt very much at ease. I highly recommend him for your financial needs. Raul and his fellow employees are why I stay with Rocket Mortgage. Qualified people and qualified service make a qualified company."

Anthony Pittman

"My wife and I started looking into refinancing our house back in May of this year. We went to three different local banks to do this. Time after time we were disappointed with the service we got from ...My wife and I started looking into refinancing our house back in May of this year. We went to three different local banks to do this. Time after time we were disappointed with the service we got from those banks. None of these banks had the knowledge or will to work with us and a VA loan. I spoke with Joe Waters at Rocket Mortgage and all I really was doing was asking basic questions about the refinance process. Joe was very knowledgeable and answered every question I had.After speaking with Joe, I thought that instead of putting our house on the market and finding another house we could stay in the house we made into a home.However, I knew that to really get this process going my wife Jody would have to get on board. I arranged a time that Joe, Jody and myself could get on the phone together. Joe went thru the refinance process with us and explained what would be required of us. He was extremely helpful in answering our questions. Once we decided that this was the best choice for our family, and began the process, Joe walked us thru every step of the application and background.The time it took for us to do the paperwork was actually alot easier than I thought it would be. We are closing our loan on August 8th. I am deploying to South East Asia for a year and am currently in training for this mission. We wanted to do some improvement projects on the house prior to my leaving. To know that Jody wont have to worry about fixing the bathroom downstairs or replacing the window upstairs while Im on this deployment will be a heavy load off my mind. I will be able to concentrate on my mission and get back home to my family. From my family to yours Thank You. SGT Anthony Pittman Det II Company D 189th AVN Co"

Annette Collins

"Kristen was very professional and helpful she goes above and beyond to get your Loan approve. It feels really good to know that this is not just a job for Kristen. But she really cares about her ...Kristen was very professional and helpful she goes above and beyond to get your Loan approve. It feels really good to know that this is not just a job for Kristen. But she really cares about her customers. Their was time I didn't think it was going to happen an I cried and Kristen comforter and assured me everything was going to be all right and I was facing a situation where if my loan did not get approved I did not who to turn to. Kristen, I thank God for people like you I wish more people was caring and helpful as you are. Once again Thank you and God Bless."

Abby Andresen Dickenson

"Maryana helped us refinance our house and she was outstanding to work with! Our regular mortgage person had told us there was no way we could get refinanced so we were slow to respond to Maryana ...Maryana helped us refinance our house and she was outstanding to work with! Our regular mortgage person had told us there was no way we could get refinanced so we were slow to respond to Maryana thinking we didn’t want to waste her time or ours. 🫤 She was relentless in following up with me. She would send me emails and also text messages. Finally I gave in and figured we had nothing to lose by talking to her. She really felt like RocketMortgage could help us. So we proceeded. Its not a quick or easy process to apply for home financing. But she was tenacious as all get out on trying to put our loan package together. I had read some reviews online about Rocket Mortgage and got nervous. We got nervous when we were handed off to the next team in the process but Maryana still stayed in touch. We had seen something that had changed and we reached out to her directly. She was outstanding. Her and her supervisor both jumped in to confirm everything was exactly as we had discussed. There’s nobody I know who enjoys the process of applying for a home loan but Maryana & the entire Rocket Mortgage team did an outstanding job walking us through the process. She did not disappoint. We got qualified and closed on our loan shortly thereafter. I appreciate her professionalism and her excitement for her field of expertise. I would gladly recommend Maryana and look forward to working with her in the future."

Amanda Bolz

"Lisa was amazing! I'm a first time home owner and have 0 experience in buying property. I have rented a house for 5 years and my landlords decided to sell. Well, i decided to buy it. I had no ...Lisa was amazing! I'm a first time home owner and have 0 experience in buying property. I have rented a house for 5 years and my landlords decided to sell. Well, i decided to buy it. I had no realtor to guide me in what to do or even where to start. Luckily Lisa was there 100% the whole time. Lisa was extreme friendly and found so many options for me and made it not confusing at all. She found me the best rates and mortgage for me. If i ever had a question, she was there to answer immediately. I even received text messages late at night. I work super long hours so it was difficult for me to actually get in contact with her. Lisa understood that and kept in contact with me via text and email. If i was able to call in the short amount of time i had, i told her what time would work and she was always there to answer the phone and answer questions. She was even there when i got closer to closing and i was having a little freak out about the disclosure. She even added some discounts to get my estimate back down to what it was. Due to my debt to income ratio, my closing was going to be way more than i could afford (almost 2 times the amount my original estimate said) She got it down to the original estimate and apologized for making me freak out. She calmed me down and made me feel like i was heard and made sure that i understood everything. Without her i wouldn't have been able to buy this house. Thank you Lisa for all your knowledge and for being so kind to me during this difficult stressful time of year."

Eric Kushner DM

"Knowledgeable, Persistent and Professional: After a lifetime devoted to practicing and teaching business, finance and management, I think it accurate to say that I have high expectations in ...Knowledgeable, Persistent and Professional: After a lifetime devoted to practicing and teaching business, finance and management, I think it accurate to say that I have high expectations in terms of my business relationships. To my delight, Sam Elsayedali has consistently exceeded my expectations during the lending process. Sam’s comprehensive understanding of Rocket Mortgage products helps to simplifies one’s available options. Looking beyond Sam’s quantitative expertise, one discovers equally impressive qualitative skills. Sam’s ability to put one at ease mitigates much of the anxiety often associated with the lending process. Not only would I utilize Sam’s assistance again, I would unconditionally recommend him to those seeking a competitive lending solution. Thank you Sam! Regards, Dr. Eric Scott Kushner Doctor of Management in Organizational Processes "

Madison Wheatley

"As a first-time homebuyer, I was nervous and overwhelmed by the process, but Josh made everything smooth and stress-free. Over the course of six months, while my new construction home was being built,...As a first-time homebuyer, I was nervous and overwhelmed by the process, but Josh made everything smooth and stress-free. Over the course of six months, while my new construction home was being built, Josh was by my side every step of the way. He went above and beyond in every way—working nights and weekends to accommodate my schedule and always making himself available for my questions, no matter how small. Josh is extremely knowledgeable and took the time to educate me on every part of the process. He was incredibly patient, explaining things multiple times until I felt confident and informed. He even kept an eye out for new programs through Rocket Mortgage that could save me money, which was a huge help. Josh’s dedication, professionalism, and genuine care for his clients are unmatched. If you’re looking for a mortgage lender who truly has your back, Josh is the one. I highly recommend him to anyone—especially first-time buyers like me!"

Kristie Medeiros

"We truly love working with him. He has been amazing and has maintained smooth and transparent communication with us. He has supported us tremendously for nearly four years. He works very well with ...We truly love working with him. He has been amazing and has maintained smooth and transparent communication with us. He has supported us tremendously for nearly four years. He works very well with Deaf consumers, just as we do, and demonstrates strong cultural understanding and communication skills. He truly deserves a promotion. We highly recommend that you connect with him. We cannot imagine our work without him. He is very patient, understanding, a good listener, and has an amazing attitude. You are the best!"