Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 50 of 397
Joshua Gendelman
Joshua Gendelman

Joshua Gendelman
Rocket Mortgage
87 Reviews
Madison Wheatley

"As a first-time homebuyer, I was nervous and overwhelmed by the process, but Josh made everything smooth and stress-free. Over the course of six months, while my new construction home was being built,...As a first-time homebuyer, I was nervous and overwhelmed by the process, but Josh made everything smooth and stress-free. Over the course of six months, while my new construction home was being built, Josh was by my side every step of the way. He went above and beyond in every way—working nights and weekends to accommodate my schedule and always making himself available for my questions, no matter how small. Josh is extremely knowledgeable and took the time to educate me on every part of the process. He was incredibly patient, explaining things multiple times until I felt confident and informed. He even kept an eye out for new programs through Rocket Mortgage that could save me money, which was a huge help. Josh’s dedication, professionalism, and genuine care for his clients are unmatched. If you’re looking for a mortgage lender who truly has your back, Josh is the one. I highly recommend him to anyone—especially first-time buyers like me!"

Alex Lonc
Alex Lonc

Alex Lonc
Rocket Mortgage
87 Reviews
Jacob Lonc

"Wow - A+++ Service! I have been in IT customer service for years and I was incredibly impressed with how seamless Alex made the process for our first home purchase. He set us at ease and was patient ...Wow - A+++ Service! I have been in IT customer service for years and I was incredibly impressed with how seamless Alex made the process for our first home purchase. He set us at ease and was patient with the multiple offers we put on the table for homes. He never made us feel like we were just a "sale" for him. Our closing happened in just over 30 days --- our realtor had not seen any closes in less than 40 days prior to ours! Rocket Mortgage was even ready days before our close proving that the preparation that Alex took with us definitely paid off! Alex's years of experience showed with his keen eye for detail. I felt like Alex was always looking out for us and found ways to help us make the right decision as if he were the one making the decision with his finances and family. Opening up our finances and details about our needs and wants is not always simple, especially with your own brother. Alex handled everything professionally and I would not hesitate to recommend a friend or family member to use his services. Rocket Mortgage process was superb! I could not believe how quick we closed on our home. The details were ALL covered by Alex and Rocket Mortgage to make sure our close was a success. The portal that Rocket Mortgage has to organize all documents and needed signatures/information is amazing! You always know where you are at in the process and on top of that Alex supported me every step of the way answering all questions I had prior to our closing to create an amazing experience where we could focus on our new home instead of the process of closing our loan! THANK YOU, ALEX! We will definitely be coming back to you in the future when we move and get our dream lake home. "

Brittany Massa
Brittany Massa

Brittany Massa
Rocket Mortgage
87 Reviews
Ray D'Alessio

"To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were ...To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were taken care of and making sure the process was smooth and stress free. Obviously, when dealing with ANY type of mortgage it's never stress free, but Brittany made it so much easier. Out of all the mortgage people I've ever worked with she came across as the most knowledgable and explained things in a way that even a first time mortgage customer could understand. I honestly feel like we made a new friend; THAT'S how personable she was. Thank you so much Brittany for all your hard work. "

Sonia Oprea
Sonia Oprea

Sonia Oprea
Rocket Mortgage
87 Reviews
Adam Wasserman

"If it weren't for Sonia, we wouldn't have secured our dream home. Sonia ushered in the A-team and orchestrated one of the fastest closings in Rocket Mortgage's history. Competing with multiple cash ...If it weren't for Sonia, we wouldn't have secured our dream home. Sonia ushered in the A-team and orchestrated one of the fastest closings in Rocket Mortgage's history. Competing with multiple cash offers, the only way to make a compelling case to a seller is to present an absurdly quick closing, betting the bank on underwriting, escrow, and funding success. Sonia made sure we new where we stood every step of the way, even if those steps were lateral some days. She was honest, hard working and straightforward. We'll absolutely stick with our A-team when the time comes again. Thank you, Sonia."

Alex Puckett
Alex Puckett

Alex Puckett
Rocket Mortgage
87 Reviews
Ana RM

"This review is long overdue, as we closed on our home over a month ago! We cannot say enough great things about Alex. From start to finish, he was professional, knowledgeable, patient, and incredibly ...This review is long overdue, as we closed on our home over a month ago! We cannot say enough great things about Alex. From start to finish, he was professional, knowledgeable, patient, and incredibly responsive. He guided us through every step of the mortgage process, answered all of our questions, and made sure we felt informed and confident along the way. Financing a home can feel overwhelming, but Alex made the process feel smooth and manageable. We always felt like he was looking out for our best interest, giving us honest guidance, and helping us make the best decisions for our situation. His communication, attention to detail, and commitment to keeping everything on track made such a difference. No matter the time of day (nights and weekends included), he was available to answer our questions. We are so grateful for Alex’s support and would highly recommend him to anyone buying a home. If you are looking for someone who is trustworthy, knowledgeable, responsive, and truly cares about his clients, Alex is the person you want in your corner. I can honestly say that it was a breath of fresh air working with Alex. Thank you!"

Kristen Young
Kristen Young

Kristen Young
Rocket Mortgage
87 Reviews
Annette Collins

"Kristen was very professional and helpful she goes above and beyond to get your Loan approve. It feels really good to know that this is not just a job for Kristen. But she really cares about her ...Kristen was very professional and helpful she goes above and beyond to get your Loan approve. It feels really good to know that this is not just a job for Kristen. But she really cares about her customers. Their was time I didn't think it was going to happen an I cried and Kristen comforter and assured me everything was going to be all right and I was facing a situation where if my loan did not get approved I did not who to turn to. Kristen, I thank God for people like you I wish more people was caring and helpful as you are. Once again Thank you and God Bless."

Lisa Coleman
Lisa Coleman

Lisa Coleman
Rocket Mortgage
86 Reviews
Amanda Bolz

"Lisa was amazing! I'm a first time home owner and have 0 experience in buying property. I have rented a house for 5 years and my landlords decided to sell. Well, i decided to buy it. I had no ...Lisa was amazing! I'm a first time home owner and have 0 experience in buying property. I have rented a house for 5 years and my landlords decided to sell. Well, i decided to buy it. I had no realtor to guide me in what to do or even where to start. Luckily Lisa was there 100% the whole time. Lisa was extreme friendly and found so many options for me and made it not confusing at all. She found me the best rates and mortgage for me. If i ever had a question, she was there to answer immediately. I even received text messages late at night. I work super long hours so it was difficult for me to actually get in contact with her. Lisa understood that and kept in contact with me via text and email. If i was able to call in the short amount of time i had, i told her what time would work and she was always there to answer the phone and answer questions. She was even there when i got closer to closing and i was having a little freak out about the disclosure. She even added some discounts to get my estimate back down to what it was. Due to my debt to income ratio, my closing was going to be way more than i could afford (almost 2 times the amount my original estimate said) She got it down to the original estimate and apologized for making me freak out. She calmed me down and made me feel like i was heard and made sure that i understood everything. Without her i wouldn't have been able to buy this house. Thank you Lisa for all your knowledge and for being so kind to me during this difficult stressful time of year."

Orval Davis
Orval Davis

Orval Davis
Rocket Mortgage
86 Reviews
David Dodson

"After 6 months of dealing with every kind of option, where others could earn money on my situation, it was a blessing to talk to Orval. Immediately, I could communicate my needs and understand what ...After 6 months of dealing with every kind of option, where others could earn money on my situation, it was a blessing to talk to Orval. Immediately, I could communicate my needs and understand what Orval was offering. He communicated clearly and answered questions knowledgeably. I had confidence because he told me the truth. He asked a few questions, then called back with an option I had been told I couldn't do by three different experts in debt resolution. I called Orval when I had real questions throughout the process with excellent results every time. Orval is honest and knows how to listen to the client. This review is for his supervisors more than future clients. I highly recommend Orval to anyone needing information on loan options for any situation. He should be recognized for his caring, and personal touch, that kept me comfortable during the entire process. He was there when I called yesterday with a question. I just went through the easiest closing possible in my own home. While there were other experts in different departments I talked with throughout the process, Orval was the one I trusted. He was honest, direct, and available. I do not know how to recommend him any higher."

Sarah Garcia
Sarah Garcia

Sarah Garcia
Rocket Mortgage
86 Reviews
Pamela Morris

"Fantastic!!! Sarah did a great job with two loans (primary residential and rental investment property). My loans were a little complicated, but Sarah tackled them and made it happen. She provided the ...Fantastic!!! Sarah did a great job with two loans (primary residential and rental investment property). My loans were a little complicated, but Sarah tackled them and made it happen. She provided the guidance I needed to complete all necessary documentation which made it extremely easy for me. She returned telephone calls, texts and e-mails in a "rapid-response" time frame - almost unheard of in these current times. She was a great support throughout the entire loan process. She never grew frustrated with me when I called with a problem and just patiently worked with me to find a solution. When COVID -19 presented its share of obstacles, which delayed my getting necessary documentation, Sarah assured me that it was not a problem and my loan would not be in jeopardy while we waited. Sarah dots her I's and crosses her T's and gets it right the first time. Rocket Mortgage would be smart to keep her and use her integrity, dedication and influence to show others how the job should be done. I highly recommend her to anyone who wants to refinance and is afraid to start the process. Sarah is your answer!!!"

AJ Givens
AJ Givens

AJ Givens
Rocket Mortgage
86 Reviews
Kristie Medeiros

"We truly love working with him. He has been amazing and has maintained smooth and transparent communication with us. He has supported us tremendously for nearly four years. He works very well with ...We truly love working with him. He has been amazing and has maintained smooth and transparent communication with us. He has supported us tremendously for nearly four years. He works very well with Deaf consumers, just as we do, and demonstrates strong cultural understanding and communication skills. He truly deserves a promotion. We highly recommend that you connect with him. We cannot imagine our work without him. He is very patient, understanding, a good listener, and has an amazing attitude. You are the best!"