Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 50 of 374
Cindy Walter

"Dom is AWESOME! In March 2021, I was given his name from a friend that because I tried to refinance with my original mortgage company, I explained to the agent that I had a temporary job, and she told...Dom is AWESOME! In March 2021, I was given his name from a friend that because I tried to refinance with my original mortgage company, I explained to the agent that I had a temporary job, and she told me it would be fine and that I qualified for the refinance due to my credit score and income. She set me up for an appraisal at the cost of $500, she said the temporary job was not an issue. After the appraisal was completed I was denied the loan due to the temporary job. She admitted she was wrong, but I lost $500. Dom agreed I was not advised correctly and to contact him when the job became permanent. In June, the job became permanent so I decided to call Dom and ask how long I would have to wait to refinance, he replied "did you receive your first paycheck", my answer was yes, and the process began. I am so grateful of Don taking the time to talk to me in January, his compassion and professional advice. I have now completed the refinance, saving $250 per month! Dom is AWESOME!"

Matthew Norris

"I thought working with a large mortgage company was going to be difficult, but I gave it a shot. I'm incredibly lucky to have been linked up with Mark. Not once did Mark attempt to upsell me or push ...I thought working with a large mortgage company was going to be difficult, but I gave it a shot. I'm incredibly lucky to have been linked up with Mark. Not once did Mark attempt to upsell me or push me in a direction that I wasn't comfortable with. Mark was incredibly patient and ran my number for a variety of scenarios and did so happily. I found Mark to knowledgable and friendly; I often spent a good 30 minutes after our 'official business' was over with to chat more on a variety of topics. I would not hesitate to send Mark's contact information along to anyone looking to refinance or start a mortgage."

Ray D'Alessio

"To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were ...To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were taken care of and making sure the process was smooth and stress free. Obviously, when dealing with ANY type of mortgage it's never stress free, but Brittany made it so much easier. Out of all the mortgage people I've ever worked with she came across as the most knowledgable and explained things in a way that even a first time mortgage customer could understand. I honestly feel like we made a new friend; THAT'S how personable she was. Thank you so much Brittany for all your hard work. "

Rebecca Heithoff

"5-star experience with Connor! He was communicative and efficient even through a complicated sale. He was always available to answer my questions and kept me updated on the status of my loan. He also ...5-star experience with Connor! He was communicative and efficient even through a complicated sale. He was always available to answer my questions and kept me updated on the status of my loan. He also went above and beyond to help me navigate the process and get the best possible deal. I would highly recommend Connor to anyone looking for a mortgage banker. He is knowledgeable, professional, and genuinely cares about his clients. Here are some specific examples of Connor's communication and efficiency: -He responded to my emails and phone calls promptly, even on weekends. -He kept me updated on the status of my loan every step of the way. -He was able to resolve any issues that came up quickly and efficiently. -He was always willing to go the extra mile to help me get the best possible loan. I am so grateful for all Connor's help!. He made the process much less stressful and made me feel confident that I was getting the best possible deal."

Richard Parker

"The one word I would use to describe Jordan is Trust... With the vast number of lenders available to offer you a mortgage, you need to work with someone you can trust... When Jordan tells you she can ...The one word I would use to describe Jordan is Trust... With the vast number of lenders available to offer you a mortgage, you need to work with someone you can trust... When Jordan tells you she can do something and this is what it will cost, you can "take it to the bank"... After our decision to proceed, I worked with an administrative support specialist but Jordan was always available should something serious threaten to derail the process... The loan materialized in a surprisingly short timeframe and it was exactly what we agreed to in the very beginning... No last minute surprises ... No "Oh I forgot to tell you this"... It was as originally agreed... I view Jordan as I would a trusted friend... Dick Parker"

David Dodson

"After 6 months of dealing with every kind of option, where others could earn money on my situation, it was a blessing to talk to Orval. Immediately, I could communicate my needs and understand what ...After 6 months of dealing with every kind of option, where others could earn money on my situation, it was a blessing to talk to Orval. Immediately, I could communicate my needs and understand what Orval was offering. He communicated clearly and answered questions knowledgeably. I had confidence because he told me the truth. He asked a few questions, then called back with an option I had been told I couldn't do by three different experts in debt resolution. I called Orval when I had real questions throughout the process with excellent results every time. Orval is honest and knows how to listen to the client. This review is for his supervisors more than future clients. I highly recommend Orval to anyone needing information on loan options for any situation. He should be recognized for his caring, and personal touch, that kept me comfortable during the entire process. He was there when I called yesterday with a question. I just went through the easiest closing possible in my own home. While there were other experts in different departments I talked with throughout the process, Orval was the one I trusted. He was honest, direct, and available. I do not know how to recommend him any higher."

Frank Instine

"Ryan and I talked briefly and he suggested how I could be refinanced with no out of pocket expense and save money with a new loan. Didn't think it could work. But Ryan put the deal together and with ...Ryan and I talked briefly and he suggested how I could be refinanced with no out of pocket expense and save money with a new loan. Didn't think it could work. But Ryan put the deal together and with the use of my phone took care of all the leg work and in no time at all. Everying came together. With little time and no cash out of pocket. Thanks Ryan!!!"

Alla Tiscenko

"Tyler knowledge of his job was just fantastic. I'm not a computer wiz alot of the things he need where very difficult for him to obtain from me he was very kind about this and always stay positive. ...Tyler knowledge of his job was just fantastic. I'm not a computer wiz alot of the things he need where very difficult for him to obtain from me he was very kind about this and always stay positive. He even gave me his cell phone number so I could contact him. He was just an amazing person to have working for me so my dream of owning a home would come true. At one point I almost gave up but he keep saying you are so close just do what I'm asking you to do. Who does that. I also checked with 2 other lenders. They couldn't come close to Tyler. If anyone I no needs a loan I would be sure to give them Tyler's phone number. He is very knowledgeable, kind and he will not run you around. Hat's off to this man"

Judy Herrera

"Maury was exceptional!!! I can not express how happy I am to have had Maury as my mortgage banker. My communication with him was always pleasant and very informative. As my refinancing was due to a...Maury was exceptional!!! I can not express how happy I am to have had Maury as my mortgage banker. My communication with him was always pleasant and very informative. As my refinancing was due to a divorce and having to have had encountered some difficulties with other banks, Maury was able to make me feel at ease with the entire refinancing process with Rocket Mortgage. At the end of it all, my loan closed with no problems, my divorce was finalized and I am now the sole owner of my home. I would 100% recommend Rocket Mortgage's team and most of all, Maury. He is a phenomenal person and a very knowledgeable professional! Thank you once again Maury.. "

Andrew Ferran

"Devin is what I like to call a gentleman and a scholar! He was a professional throughout this entire process. What I loved the most is that I always felt like I was speaking with my oldest friend, ...Devin is what I like to call a gentleman and a scholar! He was a professional throughout this entire process. What I loved the most is that I always felt like I was speaking with my oldest friend, one whose honesty and integrity trumps all else. He was blunt with me from day 1 about my situation and how my financial picture fit into the mold, and he truly went above and beyond to ensure that they were able to improve that for me and set me on the path to financial success. I can honestly say that it felt like Devin truly cared about the decisions being made, how they impacted me, and how to make things work for us. I would recommend Devin every day of the week and hope to work with him and his team again in the near future. THANK YOU DEVIN!!!"