Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Tyler Lovejoy
Tyler Lovejoy

Tyler Lovejoy
Rocket Mortgage
85 Reviews
Alla Tiscenko

"Tyler knowledge of his job was just fantastic. I'm not a computer wiz alot of the things he need where very difficult for him to obtain from me he was very kind about this and always stay positive. ...Tyler knowledge of his job was just fantastic. I'm not a computer wiz alot of the things he need where very difficult for him to obtain from me he was very kind about this and always stay positive. He even gave me his cell phone number so I could contact him. He was just an amazing person to have working for me so my dream of owning a home would come true. At one point I almost gave up but he keep saying you are so close just do what I'm asking you to do. Who does that. I also checked with 2 other lenders. They couldn't come close to Tyler. If anyone I no needs a loan I would be sure to give them Tyler's phone number. He is very knowledgeable, kind and he will not run you around. Hat's off to this man"

Maury Mesleh
Maury Mesleh

Maury Mesleh
Rocket Mortgage
85 Reviews
Judy Herrera

"Maury was exceptional!!! I can not express how happy I am to have had Maury as my mortgage banker. My communication with him was always pleasant and very informative. As my refinancing was due to a...Maury was exceptional!!! I can not express how happy I am to have had Maury as my mortgage banker. My communication with him was always pleasant and very informative. As my refinancing was due to a divorce and having to have had encountered some difficulties with other banks, Maury was able to make me feel at ease with the entire refinancing process with Rocket Mortgage. At the end of it all, my loan closed with no problems, my divorce was finalized and I am now the sole owner of my home. I would 100% recommend Rocket Mortgage's team and most of all, Maury. He is a phenomenal person and a very knowledgeable professional! Thank you once again Maury.. "

Deidre Newman
Deidre Newman

Deidre Newman
Rocket Mortgage
85 Reviews
Quentin Sledge

"Dear Carol, Kim, and Deidre, Thank you all so much for everything you did to help us through the home-buying process. From start to finish, each of you went above and beyond, and we truly couldn’t ...Dear Carol, Kim, and Deidre, Thank you all so much for everything you did to help us through the home-buying process. From start to finish, each of you went above and beyond, and we truly couldn’t have asked for a better team. Buying a home can feel overwhelming, but you made every step clear, informative, and surprisingly stress-free. Your communication, patience, and attention to detail turned what many people describe as a hassle into a smooth and enjoyable experience for us. Carol and Kim, your guidance, responsiveness, and advocacy meant more to us than you know. And Deidre, your knowledge and clarity throughout the loan process gave us complete confidence every step of the way. Not like Barbara Shelton.. sorry I had too. We are incredibly grateful for your hard work, professionalism, and dedication. Thank you for helping make our new home a reality—we will absolutely be recommending you to anyone we know who’s looking to buy. With sincere appreciation, The Sledge Family"

Jason Pitts
Jason Pitts

Jason Pitts
Rocket Mortgage
85 Reviews
Wes Lucas

"I shopped around extensively for a Company to refinance my home. Jason happened to be one of the last ones I talked to, and I did not have to go any further. Jason made me feel like I was talking with...I shopped around extensively for a Company to refinance my home. Jason happened to be one of the last ones I talked to, and I did not have to go any further. Jason made me feel like I was talking with a good friend about my options. He did not rush anything and gave me advice on how I should move forward if I decided to. He ran multiple calculations and looked at my financial situation and gave me possible scenarios. Jason made me feel comfortable with the entire process. He not only called me for any changes with the loan, but he would return my call promptly and answer my questions with ease. He did not pass my loan off after he completed his section, he continued to make sure I was good throughout the full process to closing. Jason is an expert in his craft and trustworthy. His integrity is above reproach. I am a Military Veteran and I have refinanced multiple times, and because of Jason, I will use Rocket Mortgage for any future needs. I will recommend Jason to all my family, friends and even strangers looking for a mortgage. I can not say enough about this guy."

Ken Walters
Ken Walters

Ken Walters
Rocket Mortgage
85 Reviews
Carmen Rivera

"This is my second time choosing Rocket Mortgage, and once again I had an exceptional experience. I especially want to recognize Ken Walters, whom I have had the pleasure of working with both times. ...This is my second time choosing Rocket Mortgage, and once again I had an exceptional experience. I especially want to recognize Ken Walters, whom I have had the pleasure of working with both times. Ken is kind, professional, transparent, knowledgeable, and extremely efficient. He communicates clearly, is always willing to answer questions, and makes the entire process feel easy and straightforward. Having someone I already knew I could trust made choosing Rocket again an easy decision. I highly recommend Rocket Mortgage, and especially Ken Walters. Thank you, Ken, for another outstanding experience! -Carmen Rivera"

Brandon Ward
Brandon Ward

Brandon Ward
Rocket Mortgage
85 Reviews
Jerry Majcher

"Working with Brandon was a pure pleasure. It was 35 years since I last applied for a mortgage so I needed someone who was honest and patient, Brandon was always both. He always did what he said he ...Working with Brandon was a pure pleasure. It was 35 years since I last applied for a mortgage so I needed someone who was honest and patient, Brandon was always both. He always did what he said he would and checked in with me almost daily keeping me calm and informed of our progress. He knew what he was doing and accomplished everything smoothly and error free. He got me using the Rocket Mortgage Portal and associated tools which was a big help for both of us. I wish he was my only point of contact throughout the process but I understand there is a system in place and protocols to be followed. Some of the others that I dealt with just weren't on par with Brandon. Of course, knowing Brandon I knew he was only a phone call or email away from getting involved and getting us back on course. He is certainly an asset to Rocket Mortgage and if I ever need to get into a housing loan again I will call Brandon. "

Frank Ajami
Frank Ajami

Frank Ajami
Rocket Mortgage
84 Reviews
Austin Mckeel

"I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got ...I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got rid of the HELOC so i called Frank. I told him this was my home for life and i wanted to pay it off before i retire. He told me to give him a few minutes and he called me back with a deal that shaved off almost two and a half points off of my existing mortgage, which was 5.37% at the time. We got the mortgage refinanced so quick that we were able to skip two mortgage payments. Thank you Frank for your time and effort. Mr. M.L. Mckeel"

Rose Cobb
Rose Cobb

Rose Cobb
Rocket Mortgage
84 Reviews
Lisa DeAnn

"From my very first phone call with Rose Cobb, I knew I was in great hands. She listened carefully to my needs, answered every question (even the tough or frustrated ones), and truly made the loan ...From my very first phone call with Rose Cobb, I knew I was in great hands. She listened carefully to my needs, answered every question (even the tough or frustrated ones), and truly made the loan process feel like a team effort. There were times I felt overwhelmed, but Rose always talked me off the ledge with calm, confidence—and even a few laughs along the way. She didn’t just crunch numbers; she took the time to understand what I was looking for and found the perfect loan that came in just under the top of my budget. Rose is incredibly knowledgeable, professional, and genuinely fun to work with. She made what could have been a stressful experience feel smooth, supportive, and even enjoyable. If you're looking for someone who knows their stuff and treats you like more than just a file number, I absolutely recommend Rose Cobb. She’s a rockstar at what she does!"

Justin Harajli
Justin Harajli

Justin Harajli
Rocket Mortgage
84 Reviews
Christopher Miller

"Justin really went above and beyond the call of duty when my realtor and I were rushing to submit an offer on a property before an open house the following day; I had contacted Justin via text at some...Justin really went above and beyond the call of duty when my realtor and I were rushing to submit an offer on a property before an open house the following day; I had contacted Justin via text at some crazy hour like 11.15pm (he works very long hours!) looking to get an approval letter for a higher amount than I already had, he contacted me from home and went straight to work getting me that approval letter, it arrived in my inbox at around 2am! I still feel bad for imposing on him in such a manner (and I'm not suggesting anyone else should do so unless absolutely necessary!) but it's just a great example of how hard Justin works for his clients. Right from the initial web chat to the point where my offer was accepted, Justin kept in contact to see how the house hunt was progressing. This being my first time buying in the US, I needed a lot of guidance and Justin really came through for me, I really can't recommend him highly enough!"

Kyle Jurgens
Kyle Jurgens

Kyle Jurgens
Rocket Mortgage
84 Reviews
Sharon Butts

"After working with two other lenders, my wife and I chose Rocket Mortgage because of Kyle. His honesty and transparency set him apart. *Integrity: He explained every step clearly, giving us peace of ...After working with two other lenders, my wife and I chose Rocket Mortgage because of Kyle. His honesty and transparency set him apart. *Integrity: He explained every step clearly, giving us peace of mind. *Responsiveness: My follow-ups were always met with quick, reliable answers. *Professionalism: He removed stress and built trust throughout the process. *Partnership: Kyle treated us as partners, not just clients. *Confidence: His commitment turned a stressful process into a smooth success. Conclusion: Kyle’s professionalism, combined with my follow-through, made all the difference. I strongly recommend him as a trustworthy mortgage professional."