Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 50 of 373
Frank Instine

"Ryan and I talked briefly and he suggested how I could be refinanced with no out of pocket expense and save money with a new loan. Didn't think it could work. But Ryan put the deal together and with ...Ryan and I talked briefly and he suggested how I could be refinanced with no out of pocket expense and save money with a new loan. Didn't think it could work. But Ryan put the deal together and with the use of my phone took care of all the leg work and in no time at all. Everying came together. With little time and no cash out of pocket. Thanks Ryan!!!"

Matthew Norris

"I thought working with a large mortgage company was going to be difficult, but I gave it a shot. I'm incredibly lucky to have been linked up with Mark. Not once did Mark attempt to upsell me or push ...I thought working with a large mortgage company was going to be difficult, but I gave it a shot. I'm incredibly lucky to have been linked up with Mark. Not once did Mark attempt to upsell me or push me in a direction that I wasn't comfortable with. Mark was incredibly patient and ran my number for a variety of scenarios and did so happily. I found Mark to knowledgable and friendly; I often spent a good 30 minutes after our 'official business' was over with to chat more on a variety of topics. I would not hesitate to send Mark's contact information along to anyone looking to refinance or start a mortgage."

Ray D'Alessio

"To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were ...To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were taken care of and making sure the process was smooth and stress free. Obviously, when dealing with ANY type of mortgage it's never stress free, but Brittany made it so much easier. Out of all the mortgage people I've ever worked with she came across as the most knowledgable and explained things in a way that even a first time mortgage customer could understand. I honestly feel like we made a new friend; THAT'S how personable she was. Thank you so much Brittany for all your hard work. "

Judy Herrera

"Maury was exceptional!!! I can not express how happy I am to have had Maury as my mortgage banker. My communication with him was always pleasant and very informative. As my refinancing was due to a...Maury was exceptional!!! I can not express how happy I am to have had Maury as my mortgage banker. My communication with him was always pleasant and very informative. As my refinancing was due to a divorce and having to have had encountered some difficulties with other banks, Maury was able to make me feel at ease with the entire refinancing process with Rocket Mortgage. At the end of it all, my loan closed with no problems, my divorce was finalized and I am now the sole owner of my home. I would 100% recommend Rocket Mortgage's team and most of all, Maury. He is a phenomenal person and a very knowledgeable professional! Thank you once again Maury.. "

RMB Copenhagen

"I worked with Raul during my recent home refinance. Raul is very friendly, knowledgeable, efficient, and he is ready to answer any and all questions you may have about the whole loan process. His ...I worked with Raul during my recent home refinance. Raul is very friendly, knowledgeable, efficient, and he is ready to answer any and all questions you may have about the whole loan process. His follow up afterwards is second to none-he stays involved to make sure that everything is working as promised to the final loan closing. He makes getting a loan or refinance with Rocket Mortgage easy. I enjoyed working with him and I felt very much at ease. I highly recommend him for your financial needs. Raul and his fellow employees are why I stay with Rocket Mortgage. Qualified people and qualified service make a qualified company. I worked with Raul during my recent home refinance. Raul is very friendly, knowledgeable, efficient, and he is ready to answer any and all questions you may have about the whole loan process. His follow up afterwards is second to none-he stays involved to make sure that everything is working as promised to the final loan closing. He makes getting a loan or refinance with Rocket Mortgage easy. I enjoyed working with him and I felt very much at ease. I highly recommend him for your financial needs. Raul and his fellow employees are why I stay with Rocket Mortgage. Qualified people and qualified service make a qualified company."

Linda Transou

"It was a pleasure working with Martin while he found a way to refinance my mortgage! He was extremely knowledgeable, very polite and patient, explained everything on a level that I understood each ...It was a pleasure working with Martin while he found a way to refinance my mortgage! He was extremely knowledgeable, very polite and patient, explained everything on a level that I understood each step in the process, had wonderful manners, a great sense of humor, and was an all-around joy to do business with! Martin is a valuable asset to your company. Having worked in the employment business for 40 years, any company would be thrilled to have him! Linda T. Transou"

Camilla Carlson

"Melissa was extremely helpful, accessible, and worked hard to make everything simple for us during the application process. You know how sometimes when you talk to someone at a large corporation, you ...Melissa was extremely helpful, accessible, and worked hard to make everything simple for us during the application process. You know how sometimes when you talk to someone at a large corporation, you can tell they're reading from a script or using the same words they use with absolutely everyone? Melissa is so far on the other end of the spectrum! She's a real person, and she talks to you like it's a normal conversation. I like feeling like I'm not just a number or a sale to meet her quota. Will definitely recommend her, and Rocket Mortgage/Rocket."

Abby Andresen Dickenson

"Maryana helped us refinance our house and she was outstanding to work with! Our regular mortgage person had told us there was no way we could get refinanced so we were slow to respond to Maryana ...Maryana helped us refinance our house and she was outstanding to work with! Our regular mortgage person had told us there was no way we could get refinanced so we were slow to respond to Maryana thinking we didn’t want to waste her time or ours. 🫤 She was relentless in following up with me. She would send me emails and also text messages. Finally I gave in and figured we had nothing to lose by talking to her. She really felt like RocketMortgage could help us. So we proceeded. Its not a quick or easy process to apply for home financing. But she was tenacious as all get out on trying to put our loan package together. I had read some reviews online about Rocket Mortgage and got nervous. We got nervous when we were handed off to the next team in the process but Maryana still stayed in touch. We had seen something that had changed and we reached out to her directly. She was outstanding. Her and her supervisor both jumped in to confirm everything was exactly as we had discussed. There’s nobody I know who enjoys the process of applying for a home loan but Maryana & the entire Rocket Mortgage team did an outstanding job walking us through the process. She did not disappoint. We got qualified and closed on our loan shortly thereafter. I appreciate her professionalism and her excitement for her field of expertise. I would gladly recommend Maryana and look forward to working with her in the future."

Austin Mckeel

"I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got ...I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got rid of the HELOC so i called Frank. I told him this was my home for life and i wanted to pay it off before i retire. He told me to give him a few minutes and he called me back with a deal that shaved off almost two and a half points off of my existing mortgage, which was 5.37% at the time. We got the mortgage refinanced so quick that we were able to skip two mortgage payments. Thank you Frank for your time and effort. Mr. M.L. Mckeel"

Jimmy Blankenship

"Jake was phenomenal. He spent over an hour on my initial call thoroughly explaining the refinance process and answering my questions. I truly felt like I was Rocket Mortgage's only customer because of...Jake was phenomenal. He spent over an hour on my initial call thoroughly explaining the refinance process and answering my questions. I truly felt like I was Rocket Mortgage's only customer because of this guy. Can not recommend him enough. As others have said, his estimates on costs/payoffs were conservative all throughout the process, and he explained this up front. He paints a "worst-case scenario", which leaves you pleasantly surprised at closing. Other lenders I dealt with tried to sell me numbers they couldn't back up, making the loan look great up front, but the numbers kept going up throughout the process. Jake was upfront and completely honest throughout. In a business where it seems everyone is trying to rip you off, Jake stands head and shoulders above the rest. As trustworthy a guy as you could ask for. Thanks again, Jake!! I hope we get to work together again one of these days!"