Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 50 of 374
Ray D'Alessio

"To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were ...To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were taken care of and making sure the process was smooth and stress free. Obviously, when dealing with ANY type of mortgage it's never stress free, but Brittany made it so much easier. Out of all the mortgage people I've ever worked with she came across as the most knowledgable and explained things in a way that even a first time mortgage customer could understand. I honestly feel like we made a new friend; THAT'S how personable she was. Thank you so much Brittany for all your hard work. "

Chris Mosley

"As a license realtor and currently a Relocation Director for transferring military families, I understand the importance of communication and the quickness to close. Allen provided constant ...As a license realtor and currently a Relocation Director for transferring military families, I understand the importance of communication and the quickness to close. Allen provided constant communication and quickly responded to every request and email I sent, and there were a few. With Allen's assistance, we were able to apply for a refinance and receive a closing date in less than two weeks! That is almost unheard of in this current real estate climate. Not only was he a joy to work with, but he also showed incredible patients. He remained on our initial call with us for well over an hour, while he walked us through uploading all the required document to expedite our refinancing process. Not only did he treat us with professionalism, but also infused a level of friendliness that put us at ease and made us realize we were in good hands! If you are looking to refinance or get a loan for a new mortgage, Allen is the man!!! I only have high praise and appreciation for all of his hard work! Thank you for EVERYTHING, Allen!!"

Rebecca Heithoff

"5-star experience with Connor! He was communicative and efficient even through a complicated sale. He was always available to answer my questions and kept me updated on the status of my loan. He also ...5-star experience with Connor! He was communicative and efficient even through a complicated sale. He was always available to answer my questions and kept me updated on the status of my loan. He also went above and beyond to help me navigate the process and get the best possible deal. I would highly recommend Connor to anyone looking for a mortgage banker. He is knowledgeable, professional, and genuinely cares about his clients. Here are some specific examples of Connor's communication and efficiency: -He responded to my emails and phone calls promptly, even on weekends. -He kept me updated on the status of my loan every step of the way. -He was able to resolve any issues that came up quickly and efficiently. -He was always willing to go the extra mile to help me get the best possible loan. I am so grateful for all Connor's help!. He made the process much less stressful and made me feel confident that I was getting the best possible deal."

Abby Andresen Dickenson

"Maryana helped us refinance our house and she was outstanding to work with! Our regular mortgage person had told us there was no way we could get refinanced so we were slow to respond to Maryana ...Maryana helped us refinance our house and she was outstanding to work with! Our regular mortgage person had told us there was no way we could get refinanced so we were slow to respond to Maryana thinking we didnโ€™t want to waste her time or ours. ๐Ÿซค She was relentless in following up with me. She would send me emails and also text messages. Finally I gave in and figured we had nothing to lose by talking to her. She really felt like RocketMortgage could help us. So we proceeded. Its not a quick or easy process to apply for home financing. But she was tenacious as all get out on trying to put our loan package together. I had read some reviews online about Rocket Mortgage and got nervous. We got nervous when we were handed off to the next team in the process but Maryana still stayed in touch. We had seen something that had changed and we reached out to her directly. She was outstanding. Her and her supervisor both jumped in to confirm everything was exactly as we had discussed. Thereโ€™s nobody I know who enjoys the process of applying for a home loan but Maryana & the entire Rocket Mortgage team did an outstanding job walking us through the process. She did not disappoint. We got qualified and closed on our loan shortly thereafter. I appreciate her professionalism and her excitement for her field of expertise. I would gladly recommend Maryana and look forward to working with her in the future."

Richard Parker

"The one word I would use to describe Jordan is Trust... With the vast number of lenders available to offer you a mortgage, you need to work with someone you can trust... When Jordan tells you she can ...The one word I would use to describe Jordan is Trust... With the vast number of lenders available to offer you a mortgage, you need to work with someone you can trust... When Jordan tells you she can do something and this is what it will cost, you can "take it to the bank"... After our decision to proceed, I worked with an administrative support specialist but Jordan was always available should something serious threaten to derail the process... The loan materialized in a surprisingly short timeframe and it was exactly what we agreed to in the very beginning... No last minute surprises ... No "Oh I forgot to tell you this"... It was as originally agreed... I view Jordan as I would a trusted friend... Dick Parker"

David Dodson

"After 6 months of dealing with every kind of option, where others could earn money on my situation, it was a blessing to talk to Orval. Immediately, I could communicate my needs and understand what ...After 6 months of dealing with every kind of option, where others could earn money on my situation, it was a blessing to talk to Orval. Immediately, I could communicate my needs and understand what Orval was offering. He communicated clearly and answered questions knowledgeably. I had confidence because he told me the truth. He asked a few questions, then called back with an option I had been told I couldn't do by three different experts in debt resolution. I called Orval when I had real questions throughout the process with excellent results every time. Orval is honest and knows how to listen to the client. This review is for his supervisors more than future clients. I highly recommend Orval to anyone needing information on loan options for any situation. He should be recognized for his caring, and personal touch, that kept me comfortable during the entire process. He was there when I called yesterday with a question. I just went through the easiest closing possible in my own home. While there were other experts in different departments I talked with throughout the process, Orval was the one I trusted. He was honest, direct, and available. I do not know how to recommend him any higher."

Frank Instine

"Ryan and I talked briefly and he suggested how I could be refinanced with no out of pocket expense and save money with a new loan. Didn't think it could work. But Ryan put the deal together and with ...Ryan and I talked briefly and he suggested how I could be refinanced with no out of pocket expense and save money with a new loan. Didn't think it could work. But Ryan put the deal together and with the use of my phone took care of all the leg work and in no time at all. Everying came together. With little time and no cash out of pocket. Thanks Ryan!!!"

Alla Tiscenko

"Tyler knowledge of his job was just fantastic. I'm not a computer wiz alot of the things he need where very difficult for him to obtain from me he was very kind about this and always stay positive. ...Tyler knowledge of his job was just fantastic. I'm not a computer wiz alot of the things he need where very difficult for him to obtain from me he was very kind about this and always stay positive. He even gave me his cell phone number so I could contact him. He was just an amazing person to have working for me so my dream of owning a home would come true. At one point I almost gave up but he keep saying you are so close just do what I'm asking you to do. Who does that. I also checked with 2 other lenders. They couldn't come close to Tyler. If anyone I no needs a loan I would be sure to give them Tyler's phone number. He is very knowledgeable, kind and he will not run you around. Hat's off to this man"

Judy Herrera

"Maury was exceptional!!! I can not express how happy I am to have had Maury as my mortgage banker. My communication with him was always pleasant and very informative. As my refinancing was due to a...Maury was exceptional!!! I can not express how happy I am to have had Maury as my mortgage banker. My communication with him was always pleasant and very informative. As my refinancing was due to a divorce and having to have had encountered some difficulties with other banks, Maury was able to make me feel at ease with the entire refinancing process with Rocket Mortgage. At the end of it all, my loan closed with no problems, my divorce was finalized and I am now the sole owner of my home. I would 100% recommend Rocket Mortgage's team and most of all, Maury. He is a phenomenal person and a very knowledgeable professional! Thank you once again Maury.. "

Gail Spencer

"Wow where do I start. I met Jacob 2 years ago he worked so hard to get me a refinance loan for my home. I had to get some work done on my home so in doing the process and not receiving the loan I was...Wow where do I start. I met Jacob 2 years ago he worked so hard to get me a refinance loan for my home. I had to get some work done on my home so in doing the process and not receiving the loan I was very discourage at the time. Jacob was so helpful , understanding and caring that I told him if I came back I would only do a loan with him . So thatโ€™s exactly what I did. It didnโ€™t go as smooth as I would like this time but once again because of Jacob I persevered and refinanced my home. I have told my friends and family about Jacob . He makes me feel like he has the utmost respect for me and he truly cares about my needs. Thank you so much Jacob . ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ"