"Scott was my first contact with Rocket Mortgage, as I needed a pre-approval one rainy and cold Sunday morning for a house I just toured, and he nailed it down from the start! He made it so easy, hence...Scott was my first contact with Rocket Mortgage, as I needed a pre-approval one rainy and cold Sunday morning for a house I just toured, and he nailed it down from the start! He made it so easy, hence the name "Rocket" Mortgage. Scott was very effective at getting me initially started with a lighting-fast pre-approval so I could "play ball" and make a quick offer to be taken seriously. Well, that ended-up winning the deal: the speed of the pre-approval and the subsequent offer. The interesting thing is that it was, initially, entirely via chat! (I've never "chatted" with anyone over such an important matter before, but he made it so easy!) I'm familiar with the Rocket Mortgage line of products, so I didn't have a reluctance to who I was talking to, but boy, he was gravitational with his helpfulness and communication. It started there, and Rocket Mortgage didn't disappoint all the way through to the closing after that. Very happy, ESPECIALLY with Scott! Thank you Scott C! I'm actually Typing this from my NEW HOME, that YOU, SCOTT C., got me pre-approved for!!!! I WON by starting with you, Scott! Me and my family say, "thank you!""