Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 50 of 357
Jason Pitts
Jason Pitts

Jason Pitts
Rocket Mortgage
85 Reviews
Wes Lucas

"I shopped around extensively for a Company to refinance my home. Jason happened to be one of the last ones I talked to, and I did not have to go any further. Jason made me feel like I was talking with...I shopped around extensively for a Company to refinance my home. Jason happened to be one of the last ones I talked to, and I did not have to go any further. Jason made me feel like I was talking with a good friend about my options. He did not rush anything and gave me advice on how I should move forward if I decided to. He ran multiple calculations and looked at my financial situation and gave me possible scenarios. Jason made me feel comfortable with the entire process. He not only called me for any changes with the loan, but he would return my call promptly and answer my questions with ease. He did not pass my loan off after he completed his section, he continued to make sure I was good throughout the full process to closing. Jason is an expert in his craft and trustworthy. His integrity is above reproach. I am a Military Veteran and I have refinanced multiple times, and because of Jason, I will use Rocket Mortgage for any future needs. I will recommend Jason to all my family, friends and even strangers looking for a mortgage. I can not say enough about this guy."

Ken Walters
Ken Walters

Ken Walters
Rocket Mortgage
85 Reviews
Carmen Rivera

"This is my second time choosing Rocket Mortgage, and once again I had an exceptional experience. I especially want to recognize Ken Walters, whom I have had the pleasure of working with both times. ...This is my second time choosing Rocket Mortgage, and once again I had an exceptional experience. I especially want to recognize Ken Walters, whom I have had the pleasure of working with both times. Ken is kind, professional, transparent, knowledgeable, and extremely efficient. He communicates clearly, is always willing to answer questions, and makes the entire process feel easy and straightforward. Having someone I already knew I could trust made choosing Rocket again an easy decision. I highly recommend Rocket Mortgage, and especially Ken Walters. Thank you, Ken, for another outstanding experience! -Carmen Rivera"

Brandon Ward
Brandon Ward

Brandon Ward
Rocket Mortgage
85 Reviews
Jerry Majcher

"Working with Brandon was a pure pleasure. It was 35 years since I last applied for a mortgage so I needed someone who was honest and patient, Brandon was always both. He always did what he said he ...Working with Brandon was a pure pleasure. It was 35 years since I last applied for a mortgage so I needed someone who was honest and patient, Brandon was always both. He always did what he said he would and checked in with me almost daily keeping me calm and informed of our progress. He knew what he was doing and accomplished everything smoothly and error free. He got me using the Rocket Mortgage Portal and associated tools which was a big help for both of us. I wish he was my only point of contact throughout the process but I understand there is a system in place and protocols to be followed. Some of the others that I dealt with just weren't on par with Brandon. Of course, knowing Brandon I knew he was only a phone call or email away from getting involved and getting us back on course. He is certainly an asset to Rocket Mortgage and if I ever need to get into a housing loan again I will call Brandon. "

Frank Ajami
Frank Ajami

Frank Ajami
Rocket Mortgage
84 Reviews
Austin Mckeel

"I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got ...I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got rid of the HELOC so i called Frank. I told him this was my home for life and i wanted to pay it off before i retire. He told me to give him a few minutes and he called me back with a deal that shaved off almost two and a half points off of my existing mortgage, which was 5.37% at the time. We got the mortgage refinanced so quick that we were able to skip two mortgage payments. Thank you Frank for your time and effort. Mr. M.L. Mckeel"

Rose Cobb
Rose Cobb

Rose Cobb
Rocket Mortgage
84 Reviews
Lisa DeAnn

"From my very first phone call with Rose Cobb, I knew I was in great hands. She listened carefully to my needs, answered every question (even the tough or frustrated ones), and truly made the loan ...From my very first phone call with Rose Cobb, I knew I was in great hands. She listened carefully to my needs, answered every question (even the tough or frustrated ones), and truly made the loan process feel like a team effort. There were times I felt overwhelmed, but Rose always talked me off the ledge with calm, confidence—and even a few laughs along the way. She didn’t just crunch numbers; she took the time to understand what I was looking for and found the perfect loan that came in just under the top of my budget. Rose is incredibly knowledgeable, professional, and genuinely fun to work with. She made what could have been a stressful experience feel smooth, supportive, and even enjoyable. If you're looking for someone who knows their stuff and treats you like more than just a file number, I absolutely recommend Rose Cobb. She’s a rockstar at what she does!"

Josh Greenwald
Josh Greenwald

Josh Greenwald
Rocket Mortgage
84 Reviews
Marvin Mary Shaffer

"Josh, We are so grateful to have had you as our loan officer. Thank you so very much, without you we wouldn't be in our beautiful home. Our credit was far from being good and you helped us get ...Josh, We are so grateful to have had you as our loan officer. Thank you so very much, without you we wouldn't be in our beautiful home. Our credit was far from being good and you helped us get things on track so we would qualify, in an extremely short period of time! You even contacted me every week to see how things were going and to see if there was any assistance you could give. I was amazed at how fast we received our pre approval letter. We were fortunate enough to find a house within a couple of days. I contacted you the next day, you got the ball rolling and we were told shortly after, that the loan would close in approximately forty five days, I thought you were crazy. Throughout the process, there were a few hiccups, but you were in constant contact and all was resolved in a matter if a few hours or a couple of days. Finally we closed and guess what, it was forty five days! Bless your heart, you always called us back, within a reasonable time, to answer my questions or calm my anxieties and were always kind and patient. Josh, we would and have recommended Rocket Mortgage and especially you, to friends and others who inquired who we got our loan through. Again, we cannot thank you enough! Mary Shaffer "

Justin Harajli
Justin Harajli

Justin Harajli
Rocket Mortgage
84 Reviews
Christopher Miller

"Justin really went above and beyond the call of duty when my realtor and I were rushing to submit an offer on a property before an open house the following day; I had contacted Justin via text at some...Justin really went above and beyond the call of duty when my realtor and I were rushing to submit an offer on a property before an open house the following day; I had contacted Justin via text at some crazy hour like 11.15pm (he works very long hours!) looking to get an approval letter for a higher amount than I already had, he contacted me from home and went straight to work getting me that approval letter, it arrived in my inbox at around 2am! I still feel bad for imposing on him in such a manner (and I'm not suggesting anyone else should do so unless absolutely necessary!) but it's just a great example of how hard Justin works for his clients. Right from the initial web chat to the point where my offer was accepted, Justin kept in contact to see how the house hunt was progressing. This being my first time buying in the US, I needed a lot of guidance and Justin really came through for me, I really can't recommend him highly enough!"

Max Kendler
Max Kendler

Max Kendler
Rocket Mortgage
84 Reviews
Toni Sieke

"I can’t say enough amazing things about max! He was the best!! If it weren’t for him I don’t think I could have gone through the process of being a first time home buyer! His people skills are top ...I can’t say enough amazing things about max! He was the best!! If it weren’t for him I don’t think I could have gone through the process of being a first time home buyer! His people skills are top notch and expertise in what he’s doing is unmatched! He went above and beyond to get me approved for what we needed even though I had a lot going on, on my end. Didn’t matter that I asked 5,000 questions whether it was 9 AM or 5 PM he responded happily right away. He knows exactly what he’s doing and it shows. I can’t thank him enough. Will def be reaching out to him again with any future purchases!"

Frances Namoo
Frances Namoo

Frances Namoo
Rocket Mortgage
84 Reviews
Helen Han

"Our recent refinance experience with Rocket Mortgage was seamless even in the midst of the Covid-19 pandemic with the guidance and expertise of our loan expert Frances Namoo. She was able to get us ...Our recent refinance experience with Rocket Mortgage was seamless even in the midst of the Covid-19 pandemic with the guidance and expertise of our loan expert Frances Namoo. She was able to get us the best rate and terms for our loan and was always there for any questions we had, even on the weekends. She was courteous, kind, patient, and extremely supportive every step of the way with helping us get Rocket Mortgage the information needed to get our loan closed quickly. Most of all, she proved to be trustworthy and was very pleasant to work with. Thank you again!"

Deidre Newman
Deidre Newman

Deidre Newman
Rocket Mortgage
83 Reviews
Quentin Sledge

"Dear Carol, Kim, and Deidre, Thank you all so much for everything you did to help us through the home-buying process. From start to finish, each of you went above and beyond, and we truly couldn’t ...Dear Carol, Kim, and Deidre, Thank you all so much for everything you did to help us through the home-buying process. From start to finish, each of you went above and beyond, and we truly couldn’t have asked for a better team. Buying a home can feel overwhelming, but you made every step clear, informative, and surprisingly stress-free. Your communication, patience, and attention to detail turned what many people describe as a hassle into a smooth and enjoyable experience for us. Carol and Kim, your guidance, responsiveness, and advocacy meant more to us than you know. And Deidre, your knowledge and clarity throughout the loan process gave us complete confidence every step of the way. Not like Barbara Shelton.. sorry I had too. We are incredibly grateful for your hard work, professionalism, and dedication. Thank you for helping make our new home a reality—we will absolutely be recommending you to anyone we know who’s looking to buy. With sincere appreciation, The Sledge Family"