Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 50 of 373
Brittany Massa
Brittany Massa

Brittany Massa
Rocket Mortgage
85 Reviews
Ray D'Alessio

"To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were ...To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were taken care of and making sure the process was smooth and stress free. Obviously, when dealing with ANY type of mortgage it's never stress free, but Brittany made it so much easier. Out of all the mortgage people I've ever worked with she came across as the most knowledgable and explained things in a way that even a first time mortgage customer could understand. I honestly feel like we made a new friend; THAT'S how personable she was. Thank you so much Brittany for all your hard work. "

Allen McKinney
Allen McKinney

Allen McKinney
Rocket Mortgage
85 Reviews
Chris Mosley

"As a license realtor and currently a Relocation Director for transferring military families, I understand the importance of communication and the quickness to close. Allen provided constant ...As a license realtor and currently a Relocation Director for transferring military families, I understand the importance of communication and the quickness to close. Allen provided constant communication and quickly responded to every request and email I sent, and there were a few. With Allen's assistance, we were able to apply for a refinance and receive a closing date in less than two weeks! That is almost unheard of in this current real estate climate. Not only was he a joy to work with, but he also showed incredible patients. He remained on our initial call with us for well over an hour, while he walked us through uploading all the required document to expedite our refinancing process. Not only did he treat us with professionalism, but also infused a level of friendliness that put us at ease and made us realize we were in good hands! If you are looking to refinance or get a loan for a new mortgage, Allen is the man!!! I only have high praise and appreciation for all of his hard work! Thank you for EVERYTHING, Allen!!"

Martin Salloumi
Martin Salloumi

Martin Salloumi
Rocket Mortgage
85 Reviews
Linda Transou

"It was a pleasure working with Martin while he found a way to refinance my mortgage! He was extremely knowledgeable, very polite and patient, explained everything on a level that I understood each ...It was a pleasure working with Martin while he found a way to refinance my mortgage! He was extremely knowledgeable, very polite and patient, explained everything on a level that I understood each step in the process, had wonderful manners, a great sense of humor, and was an all-around joy to do business with! Martin is a valuable asset to your company. Having worked in the employment business for 40 years, any company would be thrilled to have him! Linda T. Transou"

Melissa Shively
Melissa Shively

Melissa Shively
Rocket Mortgage
85 Reviews
Camilla Carlson

"Melissa was extremely helpful, accessible, and worked hard to make everything simple for us during the application process. You know how sometimes when you talk to someone at a large corporation, you ...Melissa was extremely helpful, accessible, and worked hard to make everything simple for us during the application process. You know how sometimes when you talk to someone at a large corporation, you can tell they're reading from a script or using the same words they use with absolutely everyone? Melissa is so far on the other end of the spectrum! She's a real person, and she talks to you like it's a normal conversation. I like feeling like I'm not just a number or a sale to meet her quota. Will definitely recommend her, and Rocket Mortgage/Rocket."

Maryana Zakharkiv
Maryana Zakharkiv

Maryana Zakharkiv
Rocket Mortgage
85 Reviews
Abby Andresen Dickenson

"Maryana helped us refinance our house and she was outstanding to work with! Our regular mortgage person had told us there was no way we could get refinanced so we were slow to respond to Maryana ...Maryana helped us refinance our house and she was outstanding to work with! Our regular mortgage person had told us there was no way we could get refinanced so we were slow to respond to Maryana thinking we didn’t want to waste her time or ours. 🫤 She was relentless in following up with me. She would send me emails and also text messages. Finally I gave in and figured we had nothing to lose by talking to her. She really felt like RocketMortgage could help us. So we proceeded. Its not a quick or easy process to apply for home financing. But she was tenacious as all get out on trying to put our loan package together. I had read some reviews online about Rocket Mortgage and got nervous. We got nervous when we were handed off to the next team in the process but Maryana still stayed in touch. We had seen something that had changed and we reached out to her directly. She was outstanding. Her and her supervisor both jumped in to confirm everything was exactly as we had discussed. There’s nobody I know who enjoys the process of applying for a home loan but Maryana & the entire Rocket Mortgage team did an outstanding job walking us through the process. She did not disappoint. We got qualified and closed on our loan shortly thereafter. I appreciate her professionalism and her excitement for her field of expertise. I would gladly recommend Maryana and look forward to working with her in the future."

Frank Ajami
Frank Ajami

Frank Ajami
Rocket Mortgage
84 Reviews
Austin Mckeel

"I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got ...I first spoke with Frank a year ago about refinancing my mortgage. I needed to get rid of a home equity loan first so it just was not the right time for us refinance. A year had passed and i got rid of the HELOC so i called Frank. I told him this was my home for life and i wanted to pay it off before i retire. He told me to give him a few minutes and he called me back with a deal that shaved off almost two and a half points off of my existing mortgage, which was 5.37% at the time. We got the mortgage refinanced so quick that we were able to skip two mortgage payments. Thank you Frank for your time and effort. Mr. M.L. Mckeel"

Jacob Brickert
Jacob Brickert

Jacob Brickert
Rocket Mortgage
84 Reviews
Jimmy Blankenship

"Jake was phenomenal. He spent over an hour on my initial call thoroughly explaining the refinance process and answering my questions. I truly felt like I was Rocket Mortgage's only customer because of...Jake was phenomenal. He spent over an hour on my initial call thoroughly explaining the refinance process and answering my questions. I truly felt like I was Rocket Mortgage's only customer because of this guy. Can not recommend him enough. As others have said, his estimates on costs/payoffs were conservative all throughout the process, and he explained this up front. He paints a "worst-case scenario", which leaves you pleasantly surprised at closing. Other lenders I dealt with tried to sell me numbers they couldn't back up, making the loan look great up front, but the numbers kept going up throughout the process. Jake was upfront and completely honest throughout. In a business where it seems everyone is trying to rip you off, Jake stands head and shoulders above the rest. As trustworthy a guy as you could ask for. Thanks again, Jake!! I hope we get to work together again one of these days!"

Rose Cobb
Rose Cobb

Rose Cobb
Rocket Mortgage
84 Reviews
Lisa DeAnn

"From my very first phone call with Rose Cobb, I knew I was in great hands. She listened carefully to my needs, answered every question (even the tough or frustrated ones), and truly made the loan ...From my very first phone call with Rose Cobb, I knew I was in great hands. She listened carefully to my needs, answered every question (even the tough or frustrated ones), and truly made the loan process feel like a team effort. There were times I felt overwhelmed, but Rose always talked me off the ledge with calm, confidence—and even a few laughs along the way. She didn’t just crunch numbers; she took the time to understand what I was looking for and found the perfect loan that came in just under the top of my budget. Rose is incredibly knowledgeable, professional, and genuinely fun to work with. She made what could have been a stressful experience feel smooth, supportive, and even enjoyable. If you're looking for someone who knows their stuff and treats you like more than just a file number, I absolutely recommend Rose Cobb. She’s a rockstar at what she does!"

Sarah Garcia
Sarah Garcia

Sarah Garcia
Rocket Mortgage
84 Reviews
Pamela Morris

"Fantastic!!! Sarah did a great job with two loans (primary residential and rental investment property). My loans were a little complicated, but Sarah tackled them and made it happen. She provided the ...Fantastic!!! Sarah did a great job with two loans (primary residential and rental investment property). My loans were a little complicated, but Sarah tackled them and made it happen. She provided the guidance I needed to complete all necessary documentation which made it extremely easy for me. She returned telephone calls, texts and e-mails in a "rapid-response" time frame - almost unheard of in these current times. She was a great support throughout the entire loan process. She never grew frustrated with me when I called with a problem and just patiently worked with me to find a solution. When COVID -19 presented its share of obstacles, which delayed my getting necessary documentation, Sarah assured me that it was not a problem and my loan would not be in jeopardy while we waited. Sarah dots her I's and crosses her T's and gets it right the first time. Rocket Mortgage would be smart to keep her and use her integrity, dedication and influence to show others how the job should be done. I highly recommend her to anyone who wants to refinance and is afraid to start the process. Sarah is your answer!!!"

Dave Kott
Dave Kott

Dave Kott
Rocket Mortgage
84 Reviews
Jeremy Vaskas

"Dave was excellent. He assisted me with Refinancing my 30yr loan to a 27yr loan in Nov. 2019. With changing of rates Dave reached out in 2020 to refinance again. Dave has been a great help and ...Dave was excellent. He assisted me with Refinancing my 30yr loan to a 27yr loan in Nov. 2019. With changing of rates Dave reached out in 2020 to refinance again. Dave has been a great help and assisted me with the mortgage I have today along with aiming to reach for other goals. I couldn't ask for a better experience. This is the second time I've worked with Dave and it would be privilege and an honor to work with Dave in the future. Dave really knows what he's doing and aims to get you the best options while comfortably fitting in or improving your financial situation. I would recommend Dave to anyone looking for help or looking to refinance on a home loan."