Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 52 of 375
Lisa DeAnn

"From my very first phone call with Rose Cobb, I knew I was in great hands. She listened carefully to my needs, answered every question (even the tough or frustrated ones), and truly made the loan ...From my very first phone call with Rose Cobb, I knew I was in great hands. She listened carefully to my needs, answered every question (even the tough or frustrated ones), and truly made the loan process feel like a team effort. There were times I felt overwhelmed, but Rose always talked me off the ledge with calm, confidence—and even a few laughs along the way. She didn’t just crunch numbers; she took the time to understand what I was looking for and found the perfect loan that came in just under the top of my budget. Rose is incredibly knowledgeable, professional, and genuinely fun to work with. She made what could have been a stressful experience feel smooth, supportive, and even enjoyable. If you're looking for someone who knows their stuff and treats you like more than just a file number, I absolutely recommend Rose Cobb. She’s a rockstar at what she does!"

Pamela Morris

"Fantastic!!! Sarah did a great job with two loans (primary residential and rental investment property). My loans were a little complicated, but Sarah tackled them and made it happen. She provided the ...Fantastic!!! Sarah did a great job with two loans (primary residential and rental investment property). My loans were a little complicated, but Sarah tackled them and made it happen. She provided the guidance I needed to complete all necessary documentation which made it extremely easy for me. She returned telephone calls, texts and e-mails in a "rapid-response" time frame - almost unheard of in these current times. She was a great support throughout the entire loan process. She never grew frustrated with me when I called with a problem and just patiently worked with me to find a solution. When COVID -19 presented its share of obstacles, which delayed my getting necessary documentation, Sarah assured me that it was not a problem and my loan would not be in jeopardy while we waited. Sarah dots her I's and crosses her T's and gets it right the first time. Rocket Mortgage would be smart to keep her and use her integrity, dedication and influence to show others how the job should be done. I highly recommend her to anyone who wants to refinance and is afraid to start the process. Sarah is your answer!!!"

Richard Cote

"Alvin was the absolute top in getting the hard work completed quickly and cleanly. We have had several Rocket Mortgage before, but for some reason we got into a process with another loan company; ...Alvin was the absolute top in getting the hard work completed quickly and cleanly. We have had several Rocket Mortgage before, but for some reason we got into a process with another loan company; we even got to the closing and signatures. The Notary was informed 1 hour before the signing, and had very little time to organize and be ready for the signing - the papers were not ready and were full of errors; so we just canceled out of the process and got directly in touch with Rocket Mortgage. Then Alvin came into the picture - fully understanding our embarassment from not going with Rocket Mortgage in the first place. He gave us the royal service - he really knows what he is doing - and the whole loan process was completed witout a bunch of going back and forth and without delays. I hope Alvin is still with Rocket Mortgage next time we need a mortgage change - he is the best I have ever seen with no exceptions."

Helen Han

"Our recent refinance experience with Rocket Mortgage was seamless even in the midst of the Covid-19 pandemic with the guidance and expertise of our loan expert Frances Namoo. She was able to get us ...Our recent refinance experience with Rocket Mortgage was seamless even in the midst of the Covid-19 pandemic with the guidance and expertise of our loan expert Frances Namoo. She was able to get us the best rate and terms for our loan and was always there for any questions we had, even on the weekends. She was courteous, kind, patient, and extremely supportive every step of the way with helping us get Rocket Mortgage the information needed to get our loan closed quickly. Most of all, she proved to be trustworthy and was very pleasant to work with. Thank you again!"

Gina Piccio

"This is my 2nd time working with Sam on a refinancing mortgage. I cannot say enough about his knowledge , professionalism, and follow through. However in my mind what resonates the most is how much he...This is my 2nd time working with Sam on a refinancing mortgage. I cannot say enough about his knowledge , professionalism, and follow through. However in my mind what resonates the most is how much he connects with his customer, truely keeping their best interest at heart and working tirelessly to come up with the best possible plan options To help your situation. He remains in constant contact through the whole process and never once did I feel I was bothersome calling him with all my questions. He responded immediately to phone calls or texts and walked me through all my questions and concerns always with a pleasant and positive attitude. In my opinion he is a dedicated and invaluable representative of Rocket Moortgage would I not hesitate to recommend him and Rocket to friends and family, and would definitely turn to him for any future needs for myself. Sincerely, Gina Piccio"

Wes Lucas

"I shopped around extensively for a Company to refinance my home. Jason happened to be one of the last ones I talked to, and I did not have to go any further. Jason made me feel like I was talking with...I shopped around extensively for a Company to refinance my home. Jason happened to be one of the last ones I talked to, and I did not have to go any further. Jason made me feel like I was talking with a good friend about my options. He did not rush anything and gave me advice on how I should move forward if I decided to. He ran multiple calculations and looked at my financial situation and gave me possible scenarios. Jason made me feel comfortable with the entire process. He not only called me for any changes with the loan, but he would return my call promptly and answer my questions with ease. He did not pass my loan off after he completed his section, he continued to make sure I was good throughout the full process to closing. Jason is an expert in his craft and trustworthy. His integrity is above reproach. I am a Military Veteran and I have refinanced multiple times, and because of Jason, I will use Rocket Mortgage for any future needs. I will recommend Jason to all my family, friends and even strangers looking for a mortgage. I can not say enough about this guy."

Adewole Ige

"The very knowledgeable Caleb S. was very helpful. Without his patience and assistance, I would not have been able to complete the loan process. He kept me encouraged when I almost gave up. Great ...The very knowledgeable Caleb S. was very helpful. Without his patience and assistance, I would not have been able to complete the loan process. He kept me encouraged when I almost gave up. Great attitude of a person. Humble and down to earth in relating to people. I very much enjoyed working with him. I would not hesitate to refer my friends and family members to this awesome professional. I pray God continues to help him too, in all his endeavors."

Jerry Majcher

"Working with Brandon was a pure pleasure. It was 35 years since I last applied for a mortgage so I needed someone who was honest and patient, Brandon was always both. He always did what he said he ...Working with Brandon was a pure pleasure. It was 35 years since I last applied for a mortgage so I needed someone who was honest and patient, Brandon was always both. He always did what he said he would and checked in with me almost daily keeping me calm and informed of our progress. He knew what he was doing and accomplished everything smoothly and error free. He got me using the Rocket Mortgage Portal and associated tools which was a big help for both of us. I wish he was my only point of contact throughout the process but I understand there is a system in place and protocols to be followed. Some of the others that I dealt with just weren't on par with Brandon. Of course, knowing Brandon I knew he was only a phone call or email away from getting involved and getting us back on course. He is certainly an asset to Rocket Mortgage and if I ever need to get into a housing loan again I will call Brandon. "

Nickolas Konen

"Working with Patrick as our home loan officer was an absolute pleasure from start to finish. He was fantastic, professional, and as attentive as it gets. From the very first conversation, Patrick made...Working with Patrick as our home loan officer was an absolute pleasure from start to finish. He was fantastic, professional, and as attentive as it gets. From the very first conversation, Patrick made us feel confident and supported throughout the entire home loan process. He was always available to answer our questions, no matter how small, and took the time to explain every detail with clarity and patience. His responsiveness and dedication were unmatched, and he consistently went above and beyond to ensure everything moved smoothly and efficiently. Patrick’s professionalism was evident in every interaction, but what truly set him apart was his genuine care for our experience. He made what could have been a stressful process feel seamless and even enjoyable. We couldn’t have asked for a better person to guide us through such an important milestone. If you're looking for someone who is knowledgeable, reliable, and truly invested in your success, Patrick is the one. We’re incredibly grateful for his support and would recommend him without hesitation to anyone in need of a top-tier home loan officer."

Michelle Visuano

"I have gone through the refinance process 2 times and each time was with Laura. The 1st time she was referred to me because I had some difficult issues to work through when refinancing and I was told ...I have gone through the refinance process 2 times and each time was with Laura. The 1st time she was referred to me because I had some difficult issues to work through when refinancing and I was told that she could help and make the process that seemed daunting to me an easy and painless experience. It was the best referral ever! She is so knowledgable and kind and held my hand through the process until it was a success. The next time I chose to refinance there was no question that I would go back directly to her to start the new process and this time my loan closed in 21 days from start to finish. This occurred so fast because of her knowledge and dedication to making her customer's #1! I have already and will always recommend her to anyone going through a loan process or even just in need of mortgage advice. She's the best!!"