Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 52 of 374
Nickolas Konen

"Working with Patrick as our home loan officer was an absolute pleasure from start to finish. He was fantastic, professional, and as attentive as it gets. From the very first conversation, Patrick made...Working with Patrick as our home loan officer was an absolute pleasure from start to finish. He was fantastic, professional, and as attentive as it gets. From the very first conversation, Patrick made us feel confident and supported throughout the entire home loan process. He was always available to answer our questions, no matter how small, and took the time to explain every detail with clarity and patience. His responsiveness and dedication were unmatched, and he consistently went above and beyond to ensure everything moved smoothly and efficiently. Patrick’s professionalism was evident in every interaction, but what truly set him apart was his genuine care for our experience. He made what could have been a stressful process feel seamless and even enjoyable. We couldn’t have asked for a better person to guide us through such an important milestone. If you're looking for someone who is knowledgeable, reliable, and truly invested in your success, Patrick is the one. We’re incredibly grateful for his support and would recommend him without hesitation to anyone in need of a top-tier home loan officer."

Carole Caruso

"I can highly recommend Zia. He was so easy to work with. Gave me (an older person) all the help I needed with the "new-fangled way of doing things". He walked me through step by step, explaining as ...I can highly recommend Zia. He was so easy to work with. Gave me (an older person) all the help I needed with the "new-fangled way of doing things". He walked me through step by step, explaining as we went. Looking back I think I could have figured it out on my own, but because of his help it was painless. We had fun together while doing it, yet he was totally professional. We are now closed on that mortgage and having done several thru the years this was far and away the easiest. Rocket Mortgage, with Zia as my initial contact, is superb."

Abigail Fuhrmann

"We have used the same mortgage broker to purchase both our homes. to refinance we decided to shop around and found Adam. He was a breath of fresh air. Adam ks so knowledgeable, kind, communicative, ...We have used the same mortgage broker to purchase both our homes. to refinance we decided to shop around and found Adam. He was a breath of fresh air. Adam ks so knowledgeable, kind, communicative, and responsive. He answered all our questions respectfully and gave us clear answers. Plus, he was able to write us a much better loan and get us a great rate, ultimately saving us buckets of money. I am so thankful we found Adam! I highly recommend him to anyone who is buying or refinancing a home."

Michelle Visuano

"I have gone through the refinance process 2 times and each time was with Laura. The 1st time she was referred to me because I had some difficult issues to work through when refinancing and I was told ...I have gone through the refinance process 2 times and each time was with Laura. The 1st time she was referred to me because I had some difficult issues to work through when refinancing and I was told that she could help and make the process that seemed daunting to me an easy and painless experience. It was the best referral ever! She is so knowledgable and kind and held my hand through the process until it was a success. The next time I chose to refinance there was no question that I would go back directly to her to start the new process and this time my loan closed in 21 days from start to finish. This occurred so fast because of her knowledge and dedication to making her customer's #1! I have already and will always recommend her to anyone going through a loan process or even just in need of mortgage advice. She's the best!!"

Spencer Coleman

"I've had many experiences in mortgage finance and refinancing over the years, but I can say that Andrew is the best professional I've ever worked with. He's extremely knowledgeable about the products ...I've had many experiences in mortgage finance and refinancing over the years, but I can say that Andrew is the best professional I've ever worked with. He's extremely knowledgeable about the products they offer and the market as a whole. He was open and honest about discussing interest rates, the market, and how that positioned me for my goals. Most agents are trying to get a deal done, but he worked sincerely with me to ensure I was comfortable with the transaction and that it made sense for me, including walking through various options. I never felt pressured into anything and know enough about the market to know that he was completely honest and open with me about the deal. He was also available and readily answered all of my questions. So often, you start a transaction with a company, and the agent disappears, is hard to get in touch with, or pretty much forgets who you are when you talk to them again. Andrew remembered every detail, always had good advice, and was always available. It was the best experience I've had in real estate transactions over the past decades. I couldn't recommend him any higher."

Toni Sieke

"I can’t say enough amazing things about max! He was the best!! If it weren’t for him I don’t think I could have gone through the process of being a first time home buyer! His people skills are top ...I can’t say enough amazing things about max! He was the best!! If it weren’t for him I don’t think I could have gone through the process of being a first time home buyer! His people skills are top notch and expertise in what he’s doing is unmatched! He went above and beyond to get me approved for what we needed even though I had a lot going on, on my end. Didn’t matter that I asked 5,000 questions whether it was 9 AM or 5 PM he responded happily right away. He knows exactly what he’s doing and it shows. I can’t thank him enough. Will def be reaching out to him again with any future purchases!"

Andrew Ferran

"Devin is what I like to call a gentleman and a scholar! He was a professional throughout this entire process. What I loved the most is that I always felt like I was speaking with my oldest friend, ...Devin is what I like to call a gentleman and a scholar! He was a professional throughout this entire process. What I loved the most is that I always felt like I was speaking with my oldest friend, one whose honesty and integrity trumps all else. He was blunt with me from day 1 about my situation and how my financial picture fit into the mold, and he truly went above and beyond to ensure that they were able to improve that for me and set me on the path to financial success. I can honestly say that it felt like Devin truly cared about the decisions being made, how they impacted me, and how to make things work for us. I would recommend Devin every day of the week and hope to work with him and his team again in the near future. THANK YOU DEVIN!!!"

Adewole Ige

"The very knowledgeable Caleb S. was very helpful. Without his patience and assistance, I would not have been able to complete the loan process. He kept me encouraged when I almost gave up. Great ...The very knowledgeable Caleb S. was very helpful. Without his patience and assistance, I would not have been able to complete the loan process. He kept me encouraged when I almost gave up. Great attitude of a person. Humble and down to earth in relating to people. I very much enjoyed working with him. I would not hesitate to refer my friends and family members to this awesome professional. I pray God continues to help him too, in all his endeavors."

Norman Dickerson

"Little did we know when we answered a few questions online early this morning that we would begin the initial refinancing process of our mortgage loan. We were introduced to a very pleasant ...Little did we know when we answered a few questions online early this morning that we would begin the initial refinancing process of our mortgage loan. We were introduced to a very pleasant professional by the name of Olivia Smith. In fact, we spent most of the day with her. She was most charming and knowledgeable about the mortgage business and very patient with our computer illiteracy. She was most reassuring that the remaining process was be completely harmless and would continue in a rather quickly fashion bearing receipt of pertinent information for qualification on our part. All in all, we would surmise that Rocket Mortgage and Mr. and Ms. Dickerson has a great asset in Olivia Smith! Norman and Cathleen "

Lisa Eaton

"This was the easiest mortgage/refi experience imaginable. Even with the work-at-home situation during the pandemic, Sami was able to answer all our questions and comprehend all of our needs and ...This was the easiest mortgage/refi experience imaginable. Even with the work-at-home situation during the pandemic, Sami was able to answer all our questions and comprehend all of our needs and expectations in one telephone call. Where a previous refi (different lender) took months and required countless uploads and affidavits, invasive phone calls to previous employers, and just general slow-walking), Sami confirmed our details (much to our benefit) in about a week. We closed approximately 3 weeks later. Sami kept in touch throughout, even when the closing team took over. We really appreciate the way Rocket Mortgage handled our refi and are particularly grateful to Sami for her efficient, knowledgeable management and pleasant handling of the matter, start to finish."