Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 54 of 357
Ronald Mcrae
Ronald Mcrae

Ronald Mcrae
Rocket Mortgage
81 Reviews
Mitch Delson

"I met Ron via phone as a complete stranger. I told him what I was looking for, gave him some specifics and told me that he would get back to me within 24-48 hours. When he called me back he told me ...I met Ron via phone as a complete stranger. I told him what I was looking for, gave him some specifics and told me that he would get back to me within 24-48 hours. When he called me back he told me that my needs were do able. From that time on everything that Ron told and explained to me was exactly as he said. My loan closed in less than thirty days and Ron and his team held my hand all the way! I couldn't ask for anything else, just a great experience to deal with Ron, his team and Q&L. By the way I already recommended Ron and Q&L to my son. Sincerely Mitch Delson "

Drew Michael
Drew Michael

Drew Michael
Rocket Mortgage
81 Reviews
Esther Stanard

"Drew was phenomenal. As a Broker, I have the opportunity to work with many Loan Officers, and unfortunately, in past experiences my dealings with Rocket Mortgage have been stressful and dramatic. ...Drew was phenomenal. As a Broker, I have the opportunity to work with many Loan Officers, and unfortunately, in past experiences my dealings with Rocket Mortgage have been stressful and dramatic. Closing dates have been missed, calls have gone unreturned, and it's been a horrible situation. When my Clients told me of their desire to use Rocket, I cringed. However, my attitude quickly changed with my initial conversation with Drew. Drew promised that this time would be better and he would work hard to change my opinion of Rocket. I'm writing this Review because he did. Drew Thank You for being true to your word, and going above and beyond. It was a pleasure to get our Clients to the Closing Table and I look forward to many more deals with you. ~Blessings Esther Stanard, Principal Broker-Virginia"

James Starcher
James Starcher

James Starcher
Rocket Mortgage
81 Reviews
LynnLuis Evangelista

"**Outstanding Experience with Equity Loan Over the Phone** I recently had the pleasure of completing an equity loan process over the phone, and I must say, the experience exceeded all my ...**Outstanding Experience with Equity Loan Over the Phone** I recently had the pleasure of completing an equity loan process over the phone, and I must say, the experience exceeded all my expectations. From the initial call to the final approval, the entire process was seamless and efficient. The representative I worked with was exceptionally knowledgeable and professional. They explained every detail clearly, ensuring I understood each step of the loan process. Their patience and willingness to answer all my questions made me feel confident and informed. One of the standout aspects was the convenience. Being able to handle everything from the comfort of my home saved me significant time and effort. The representative provided clear instructions on the necessary documentation, and I was able to submit everything electronically without any hassle. The communication was top-notch. The representative kept me updated throughout the process, promptly returning my calls and emails. Their proactive approach made me feel valued as a customer and reassured me that my loan application was being handled with utmost priority. Moreover, the speed at which the loan was processed was impressive. What could have taken weeks with in-person appointments was completed in just a few days. The efficiency and effectiveness of the phone-based process truly stand out as a testament to the company’s commitment to customer satisfaction. In conclusion, my experience with obtaining an equity loan over the phone was exceptional. The professionalism, convenience, and speed made it a stress-free and pleasant process. I highly recommend this service to anyone looking for an efficient way to manage their loan needs."

Trevor Tuller
Trevor Tuller

Trevor Tuller
Rocket Mortgage
81 Reviews
Jacob Ungerer

"Trevor helped us with a refinance, and the experience exceeded our expectations. He was responsive, personable, and professional throughout the entire process. What stood out most was his personal ...Trevor helped us with a refinance, and the experience exceeded our expectations. He was responsive, personable, and professional throughout the entire process. What stood out most was his personal approach—he took the time to understand our goals and presented options that aligned with them, including opportunities we hadn’t initially considered. I’ll admit I’m probably not the easiest client. I can be a bit disorganized and occasionally slow to respond, but Trevor handled my haphazard approach with patience and professionalism. He kept everything moving forward and ultimately got us across the finish line. His experience, knowledge, and genuine commitment to his clients are evident. I wouldn’t hesitate to recommend him. 10/10."

Jordan Cutuli
Jordan Cutuli

Jordan Cutuli
Rocket Mortgage
80 Reviews
Kathee Nguyen

"Jordan, you are a powerhouse. I cannot thank you enough for getting me through the emotional rollercoaster and overall hardship that is the experience of buying my first home. Words will never do ...Jordan, you are a powerhouse. I cannot thank you enough for getting me through the emotional rollercoaster and overall hardship that is the experience of buying my first home. Words will never do justice of how grateful I am for your amazing service. Thank you for ALWAYS being available. Thank you for always being so prompt, punctual and responsive. Thank you for keeping me on top of everything and breaking it all down step by step, day after day. Thank you for all of your time and work that you've put in to rebuilding my confidence, to ensure I was going to be the home owner I set out to be. Your patience and sharing what you know and just overall being the most willing and helpful person, being associated with also very amazing people, getting us the right contacts has not only allowed me to be in my first home but also my mother! We are so grateful and I would recommend you to anyone! Jordan, THANK YOU EVER SO MUCH!! God bless you!"

David Judd
David Judd

David Judd
Rocket Mortgage
80 Reviews
Cynthia Demers

"David was there at every corner. Any questions asked, he answered promptly and efficiently. I have refinanced in the past and the process was a very stressful nightmare. David did a terrific job ...David was there at every corner. Any questions asked, he answered promptly and efficiently. I have refinanced in the past and the process was a very stressful nightmare. David did a terrific job and made things pleasant and not stressful at all. I am extremely happy with the service received here and would recommend David and Rocket Mortgage any time. They saved me a lot of money and were able to combine two mortgages into one, shorten my loan, and still save me money. Thanks David and Rocket Mortgage!!!! "

Andy Lovins
Andy Lovins

Andy Lovins
Rocket Mortgage
80 Reviews
John Martin

"Andy was my first contact on my second mortgage with Rocket Mortgage and he set the tone for the entire process with his professional manner, sensitive nature and genuine concern about guiding an ...Andy was my first contact on my second mortgage with Rocket Mortgage and he set the tone for the entire process with his professional manner, sensitive nature and genuine concern about guiding an 82-year-old man through a potentially difficult journey. He anticipated my every need and very thoroughly and patiently guided me in the correct path. Because of his"extra mile" assistance, I was able to realize all my financial goals through the refinance. The other people who completed the process were also very good, but Andy's assistance helped guide me through and I shall always be grateful, as will my family which was very skeptical that I could accomplish the refinance. Thanks again to Andy and to Rocket Mortgage which had the good sense to hook him up with me. Sincerely, John B. Martin"

Bill Malis
Bill Malis

Bill Malis
Rocket Mortgage
80 Reviews
Katherine Baldridge

"My experience with Bill was an awesome and easy experience. I have never had such a quick, but thorough, business transaction. All my dreads were answered up front, ( I am a doubting Thomas, so ...My experience with Bill was an awesome and easy experience. I have never had such a quick, but thorough, business transaction. All my dreads were answered up front, ( I am a doubting Thomas, so checked him out ,too!) Rocket Mortgage has always been a really good mortgage company for my husband and myself, with reasonable payments, good interest rates, and easy to work with, always there to answer any questions. Encouraging words and gentle inquiries as to whether or not, I had any questions along the way. More like talking to a friend , as opposed to a business person. I truly appreciated that aspect. I recommend Rocket Mortgage to all my friends , to check them out first, if looking for a home loan, renovation loan, or whatever. They will help if they can. Any of the crew that I spoke with, was warm and friendly, became personal , never intimidating in any way. They must really like their jobs ! I will continue to call Bill, or Carolyn, I truly know they have time for me. I am not just a " closed Loan" ,to them. I think that is why Rocket Mortgage are ranked the best in their field. They work hard to keep the door open for future business. But, they also hire good people to take ake care of us along the way ! Thank you, Bill Malis, you have done me a great service ! Katherine Baldridge Five stars to Bill !"

Len Schneider
Len Schneider

Len Schneider
Rocket Mortgage
80 Reviews
Ryan Behning

"I started looking for a home about a few months ago after I accepted a new position with my company, and had to move out of state. After a hard search, we finally found the right house we really ...I started looking for a home about a few months ago after I accepted a new position with my company, and had to move out of state. After a hard search, we finally found the right house we really wanted. I knew the process of getting a mortgage and getting it closed was going to be lengthy and challenging. Time was not on my side, as I needed to get this loan closed in 30 days or less. I was lucky to find Len Schneider to start my mortgage process. From the 1st conversation we had, he was extremely professional and always there to help. We had gone through the entire process and ran into a problem some challenging issues that almost made the deal fall through. Len was going to find a solution for us no matter what. In the world today, where it is so hard to get customer service and people are always looking to say “no,” Len was the total opposite. The entire process he looked for ways to close the deal and make the loan happen. I closed last week on the loan and am proud to say, that with his help, 30 day escrows are still possible! We could not have done it without the help of Len and his entire team. He is someone I will recommend to anyone I know looking for a mortgage. If any refinancing will be done in the future, you better believe I will be calling my buddy Len, he is like one of the family now. Thank you!"

Kunal Sharma
Kunal Sharma

Kunal Sharma
Rocket Mortgage
80 Reviews
David Moore

"Kunal has been a blessing. Everyone else has been great as well. Kunal is more than a business person, he has the best Interpersonal communication skills than anyone I have encountered in a very long ...Kunal has been a blessing. Everyone else has been great as well. Kunal is more than a business person, he has the best Interpersonal communication skills than anyone I have encountered in a very long time. I had less than perfect credit when I applied for a mortgage. He connected me with Travis to begin my journey. Travis is a very skilled in his area of expertise as well. He is a diamond in the rough. I hope he continues to shine. If you are a motivated buyer, Kunal and his team will help you achieve your goal. Kunal has a skilled team to help you achieve your goal of purchasing the house of your dreams. In my experience, Kunal returned every call and helped me every step of the way explaining everything in terms that I could understand. He is very focused on helping you achieve your goal. If you follow his advice and direction, you will achieve your goal of owning a home of your own. Thank you for your hard work and dedication Kunal. You have been the rock to my foundation during this process. The time you have spent talking with me and your guidance has surpassed my expectations. Thank you once again David"