Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 53 of 373
Gina Piccio

"This is my 2nd time working with Sam on a refinancing mortgage. I cannot say enough about his knowledge , professionalism, and follow through. However in my mind what resonates the most is how much he...This is my 2nd time working with Sam on a refinancing mortgage. I cannot say enough about his knowledge , professionalism, and follow through. However in my mind what resonates the most is how much he connects with his customer, truely keeping their best interest at heart and working tirelessly to come up with the best possible plan options To help your situation. He remains in constant contact through the whole process and never once did I feel I was bothersome calling him with all my questions. He responded immediately to phone calls or texts and walked me through all my questions and concerns always with a pleasant and positive attitude. In my opinion he is a dedicated and invaluable representative of Rocket Moortgage would I not hesitate to recommend him and Rocket to friends and family, and would definitely turn to him for any future needs for myself. Sincerely, Gina Piccio"

Bob Garrett

"I was a first time home buyer and really appreciated having Ken and Rocket Mortgage involved in my purchase. Ken helped me throughout the process and made it very easy for me to buy a home. He was ...I was a first time home buyer and really appreciated having Ken and Rocket Mortgage involved in my purchase. Ken helped me throughout the process and made it very easy for me to buy a home. He was available 24-7 to assist me and answer all my questions. My realtor commented that it was his first time to work with Ken, and he too was how impressed with how responsive Ken was during the process. I loved how easy it was to manage the purchase through the Rocket Mortgage web site -- very easy to keep track of what was required of me in terms of information and supporting documents. "

Nickolas Konen

"Working with Patrick as our home loan officer was an absolute pleasure from start to finish. He was fantastic, professional, and as attentive as it gets. From the very first conversation, Patrick made...Working with Patrick as our home loan officer was an absolute pleasure from start to finish. He was fantastic, professional, and as attentive as it gets. From the very first conversation, Patrick made us feel confident and supported throughout the entire home loan process. He was always available to answer our questions, no matter how small, and took the time to explain every detail with clarity and patience. His responsiveness and dedication were unmatched, and he consistently went above and beyond to ensure everything moved smoothly and efficiently. Patrick’s professionalism was evident in every interaction, but what truly set him apart was his genuine care for our experience. He made what could have been a stressful process feel seamless and even enjoyable. We couldn’t have asked for a better person to guide us through such an important milestone. If you're looking for someone who is knowledgeable, reliable, and truly invested in your success, Patrick is the one. We’re incredibly grateful for his support and would recommend him without hesitation to anyone in need of a top-tier home loan officer."

Madison Wheatley

"As a first-time homebuyer, I was nervous and overwhelmed by the process, but Josh made everything smooth and stress-free. Over the course of six months, while my new construction home was being built,...As a first-time homebuyer, I was nervous and overwhelmed by the process, but Josh made everything smooth and stress-free. Over the course of six months, while my new construction home was being built, Josh was by my side every step of the way. He went above and beyond in every way—working nights and weekends to accommodate my schedule and always making himself available for my questions, no matter how small. Josh is extremely knowledgeable and took the time to educate me on every part of the process. He was incredibly patient, explaining things multiple times until I felt confident and informed. He even kept an eye out for new programs through Rocket Mortgage that could save me money, which was a huge help. Josh’s dedication, professionalism, and genuine care for his clients are unmatched. If you’re looking for a mortgage lender who truly has your back, Josh is the one. I highly recommend him to anyone—especially first-time buyers like me!"

Marvin Mary Shaffer

"Josh, We are so grateful to have had you as our loan officer. Thank you so very much, without you we wouldn't be in our beautiful home. Our credit was far from being good and you helped us get ...Josh, We are so grateful to have had you as our loan officer. Thank you so very much, without you we wouldn't be in our beautiful home. Our credit was far from being good and you helped us get things on track so we would qualify, in an extremely short period of time! You even contacted me every week to see how things were going and to see if there was any assistance you could give. I was amazed at how fast we received our pre approval letter. We were fortunate enough to find a house within a couple of days. I contacted you the next day, you got the ball rolling and we were told shortly after, that the loan would close in approximately forty five days, I thought you were crazy. Throughout the process, there were a few hiccups, but you were in constant contact and all was resolved in a matter if a few hours or a couple of days. Finally we closed and guess what, it was forty five days! Bless your heart, you always called us back, within a reasonable time, to answer my questions or calm my anxieties and were always kind and patient. Josh, we would and have recommended Rocket Mortgage and especially you, to friends and others who inquired who we got our loan through. Again, we cannot thank you enough! Mary Shaffer "

Tim Iles
Tim Iles

Tim Iles

Rocket Mortgage
81 Reviews
Jonathan Jacobs

"Tim is a very personable guy and was helpful throughout the whole process of the loan. He responded to phone calls and emails quickly, and was always willing to explain what was happening as many ...Tim is a very personable guy and was helpful throughout the whole process of the loan. He responded to phone calls and emails quickly, and was always willing to explain what was happening as many times as needed if I was having trouble figuring it all out. He would check in with me through every part, no matter who was handling that particular part, to make sure I had every question answered. By the time the loan was complete Tim felt like an old friend. While the loan was always our focus, he would hesitate to chat about other things. I never felt like "just another customer." He truly cares about his clients. I would not hesitate to call him again, and I will always recommend him as well as Rocket Mortgage to anyone who asks."

Sharon Butts

"After working with two other lenders, my wife and I chose Rocket Mortgage because of Kyle. His honesty and transparency set him apart. *Integrity: He explained every step clearly, giving us peace of ...After working with two other lenders, my wife and I chose Rocket Mortgage because of Kyle. His honesty and transparency set him apart. *Integrity: He explained every step clearly, giving us peace of mind. *Responsiveness: My follow-ups were always met with quick, reliable answers. *Professionalism: He removed stress and built trust throughout the process. *Partnership: Kyle treated us as partners, not just clients. *Confidence: His commitment turned a stressful process into a smooth success. Conclusion: Kyle’s professionalism, combined with my follow-through, made all the difference. I strongly recommend him as a trustworthy mortgage professional."

Sarah Watson

"I cannot express how impressed I was with my experience working with Bobbie. On multiple occasions, she went well above and beyond my expectations. She called me on weekends and after hours, she ...I cannot express how impressed I was with my experience working with Bobbie. On multiple occasions, she went well above and beyond my expectations. She called me on weekends and after hours, she reached out to keep me updated on changes to our rate, she quickly responded with answers to my questions, she was amazing to work with. Her customer service was impeccable and she was so friendly. This was my first home and I cannot overstate how Bobbie was supportive, knowledgeable, and, most importantly, very patient with a nervous first time buyer. :) We managed to close in 20 days because she was so responsive, efficient, and communicative. I would work with her again in a heartbeat for my next home. Thank you so much for your hard work. We could not have done it without you. "

Wanda Peeples Simpson

"Mr. Jason..... I'm still all smiles partly due to the fact my refinance went through *:) happy. I have to admit that I was somewhat leery of trying your agency due to the negative stuff I had read ...Mr. Jason..... I'm still all smiles partly due to the fact my refinance went through *:) happy. I have to admit that I was somewhat leery of trying your agency due to the negative stuff I had read on the internet. I am thankful for your persistency - you gave me the history of the agency, facts, and other very pertinent information. You were also patient in allowing me the time I had asked for to talk to others. In doing that I was able to speak to someone that I personally know who had their home refinanced with Rocket Mortgage and gave Q.L high marks...And most importantly you were a man of your word... when you said you were going to call you did. I felt you were concern about me as an individual and a homeowner, and not just concerned with capturing another sale. You and Mr. Shappee both were very professional with everything and I am very satisfied.... Wanda "

Doug Wood

"Joseph is a knowledgeable, conscientious, responsive and all-around amazing mortgage counselor, and I consider him a friend after having worked so closely with him throughout my journey to ...Joseph is a knowledgeable, conscientious, responsive and all-around amazing mortgage counselor, and I consider him a friend after having worked so closely with him throughout my journey to homeownership. Within two minutes of completing Rocket Mortgage’s online questionnaire about my desire/ability to purchase a house, I was speaking to Joseph, who, along with my real estate agent, ended up being my greatest counselor during the whole homebuying process. Whenever I had any question, he responded with great satisfaction… weeknights, weekends, whenever. He walked me through everything, from the approval process to the closing process, providing valuable insight all the way. He talked me through all the paperwork, through all the seller negotiation details and through all the closing specifics. Joseph is the absolute ideal of a mortgage counselor, just as interested and invested in my success as I was, and it’s simply not possible recommend him more highly. A true professional in every respect… consider yourself lucky to have Joseph working on your loan. "