"Melissa was extremely helpful, accessible, and worked hard to make everything simple for us during the application process. You know how sometimes when you talk to someone at a large corporation, you ...Melissa was extremely helpful, accessible, and worked hard to make everything simple for us during the application process. You know how sometimes when you talk to someone at a large corporation, you can tell they're reading from a script or using the same words they use with absolutely everyone? Melissa is so far on the other end of the spectrum! She's a real person, and she talks to you like it's a normal conversation. I like feeling like I'm not just a number or a sale to meet her quota. Will definitely recommend her, and Rocket Mortgage/Rocket."