Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 55 of 357
Jose Cabrera

"David is the guy you want in your corner when you are thinking of or in the process of financing or refinancing a home. He is always accessible when needed. If he is tied up, he definitely makes sure ...David is the guy you want in your corner when you are thinking of or in the process of financing or refinancing a home. He is always accessible when needed. If he is tied up, he definitely makes sure to return your call the same day. Working with David made my refinance such a quick and smooth process. He was on top of everything from day 1. His mortgage knowledge is immense given that he was able to answer any question i threw his way. There are not enough stars on the scale to match my experience working with David. He would easily get 10 stars from me. I would recommend David to anyone thinking for purchasing or refinancing a home. That's without a doubt."

Zephyr Elise

"It was just a typical Sunday morning drinking my coffee when I decided to try again to refi our home. I had been turned down a few years before. I said to myself, all they can say is no. In my ...It was just a typical Sunday morning drinking my coffee when I decided to try again to refi our home. I had been turned down a few years before. I said to myself, all they can say is no. In my pajamas I went to Rocket Mortgage and filled out all the info. Much to my surprise the response was very quick, that week I began gathering the info and scanning it to them. All online. About two weeks into it, we hit a snag. My husband was on medical leave. Losing two family members suddenly and tragically had taken it's toll and he was off for a bit. Someone requested a personal letter explaining all this, I was ready to leave the whole deal. Phil reached out right away, and said no letter was needed. He adjusted the terms, made them even better and saved not only the deal...but our dignity and privacy. Our family owes Phil a huge amount of gratitude. Not only did he say the right things, he did the right things too. I would not hesitate to go to Phil with our needs in the future. Love from Austin Texas"

Julie Mellenbruch Everage

"After my husband and I had a fantastic experience using Rocket Mortgage for our home loan, we decided to use them again. We worked with Chad to choose which loan would work the best for us this time...After my husband and I had a fantastic experience using Rocket Mortgage for our home loan, we decided to use them again. We worked with Chad to choose which loan would work the best for us this time around. From start to finish our loan process was around 3-4 weeks. It was all by phone conversations and online. We've used many different companies before, and Rocket Mortgage has come out on top yet again for us. Please give Chad a call if you're thinking of using them. He made it very convenient for us by calling or texting at the best times for us. We would definitely use Chad and Rocket Mortgage again!"

Kristen Herriman

"I've been meaning to write this for a while. My husband and I have been working with Rocket Mortgage for years. We "met" Sean when we refinanced our former house years ago. Sean has kept us coming ...I've been meaning to write this for a while. My husband and I have been working with Rocket Mortgage for years. We "met" Sean when we refinanced our former house years ago. Sean has kept us coming back. We have sold, bought, sold and bought and refinanced with Sean! His customer service is second to none. He is patient, has a sense of humor, explains things in a way that a "non finance" type person can understand. There have been some "bumps" in other areas of Rocket Mortgage and Sean, even though it was NOT his error or area, went above and beyond to help us find who to reach out to. He truly cares. As long as Sean is there we will continue to work with Rocket Mortgage. I only wish Sean could be in every step with us as he is truly the best!"

Emma Charles

"I have to admit that I was a little Skeptical about using Rocket Mortgage at first. However, Once I realized that I was against time due to the fact that my company asked me to move to a different ...I have to admit that I was a little Skeptical about using Rocket Mortgage at first. However, Once I realized that I was against time due to the fact that my company asked me to move to a different state. I gave them a call and I am extremely thankful that the person that picked up the phone was Troy Londo. Both my wife and I are extremely satisfied with his treatment and great work and for going the extra mile for us. Even by setting up follow up calls on Saturday to make sure that everything was good to go. My wife, myself and even my realtor were static to see how Rocket Mortgage was able to close the loan within a record time of 15 days. There is no doubt in mind that in the future when there is a need for a lender again in our lives I will think about contacting Troy Londo right away before contacting anybody else. I will recommend him over anybody else I know and have worked with before. From the Agualimpia's Family we want to thank Troy Londo for the strong and outstanding dedication to help us close in our brand new home in Texas. We will forever be grateful"

Hannah Nye

"Let me start by saying I am an attorney who has worked multiple real estate closings. My husband and I wanted to make sure we had the most experienced team behind us in what is a crazy sellers market ...Let me start by saying I am an attorney who has worked multiple real estate closings. My husband and I wanted to make sure we had the most experienced team behind us in what is a crazy sellers market where we live. Our realtor came highly recommended and has worked in real estate for over 30 years. At first, she did not recommend Rocket Mortgage due to issues her clients experienced in the past. However, my parents had used Rocket Mortgage to refinance their home twice and both raved about how easy they made the process. After our bank insisted my husband and I needed a FHA loan (read: 7.5% interest rate) despite our savings and ability to qualify for standard fixed loans with much lower interest rates, I called Rocket Mortgage to see what they could provide. I would much prefer a completely online interface, but trust me when I say in the process of buying a home you NEED someone’s cell number. Lucky for me, Dane picked up and made the process incredibly painless. He explained exactly what I needed to understand, helped me correct certain aspects of my application I had incorrectly filled out, and never kept me on the phone longer than he needed to. Every time I called him or texted I had a response within 10 minutes - including weekends. When he was out of town for several days, other members of Rocket Mortgage would reach out instead within the same time frame to ensure i had the answers I needed. Dane had us preapproved within two days of my initial call and adjusted our preapproval depending on the offer we wanted to make within minutes every time. Not once were we waiting on our lender!! To have our offer accepted for our current home, we had to have an expedited closing ... Dane had us approved 10 days before closing for a 30 day closing. I would give him 6 stars if I could!! If you have any reservations about using Rocket Mortgage - stop and call them now!!"

James Green

"I recently had the pleasure of working with Sam Milihiker from Rocket Mortgage while securing a mortgage for our new forever home. I can confidently say that the entire process was smooth and ...I recently had the pleasure of working with Sam Milihiker from Rocket Mortgage while securing a mortgage for our new forever home. I can confidently say that the entire process was smooth and stress-free, thanks to Sam’s outstanding expertise and exceptional customer service skills. From the initial consultation to the closing, Sam demonstrated remarkable knowledge of the mortgage industry, promptly answering any questions I had, and providing detailed explanations of the process. He was patient and understanding, making sure I fully grasped every aspect of the mortgage terms and requirements. What stood out the most was his commitment to finding me the best possible mortgage option tailored to our specific needs. Specifically, Sam was instrumental in assisting us with obtaining finance for our new home while simultaneously refinancing an investment property. His dedication and attention to detail made me feel confident that I was in good hands. His communication skills were impeccable, providing regular updates and promptly addressing any concerns I had throughout the process. I appreciated his candor, and transparency. He made sure there were no hidden fees or surprises, which made the process much more comfortable and worry-free. To his credit Sam was able to reduce costs further with an unexpected rate reduction. Based on his engagement I believe that he genuinely cared about my financial well-being and satisfaction. In summary, I highly recommend Sam to anyone in search of a professional, reliable, and dedicated loan officer. His expertise and commitment to customer satisfaction are second to none, and I have no doubt he’ll make your mortgage process a breeze. Thank you, Sam for an outstanding job!"

Bethany Matern

"To be honest, in the beginning I was skeptical and a bit frustrated because it didn't seem like Babak was really giving my situation his all... but the further into the process we got the more I ...To be honest, in the beginning I was skeptical and a bit frustrated because it didn't seem like Babak was really giving my situation his all... but the further into the process we got the more I realized how much work he was putting into my process behind the scenes where I couldn't see it. As it turned out, he was going above and beyond on his end- finding me credits and different discounts to lower the closing costs, being available outside of office hours to answer my questions, and doing everything in his power to get me in my new house! So he went from being someone I just /had/ to deal with to soon becoming someone I preferred dealing with- my go-to guy for the most current and accurate information on my loan process and who always was right on top of things even when other people or mechanisms involved in the process were somehow on a different page thus confusing the matter. In the beginning of the process, which was entirely new and foreign to me as a young first time homebuyer, I admit I judged him prematurely but ultimately I am so glad I stuck it out with him because he played a huge part in making this happen as quickly and as painlessly as possible for me and I couldn't be happier! I would definitely work with him again in the future if possible. The big take away here is that loan processes in general are complicated and confusing and downright frustrating at times and even if it seemed like he wasn't on my side, Babak was more on my side than I really knew until the end of the process. Babak is awesome at what he does and he helped make my first home buying process a relatively quick and painless success! Thank you!"

Yolie Robledo

"We have had the pleasure of working with Angelo on three different home's since moving here to Texas from California. Angelo has helped us understand and maneuver through the do's and don'ts of home ...We have had the pleasure of working with Angelo on three different home's since moving here to Texas from California. Angelo has helped us understand and maneuver through the do's and don'ts of home financing. We have come to see Angelo not only as a dedicated hardworking Mortgage Banker of Q&L, but as a friend who worked with us through each of our home loan situations. Angelo always returned our calls like we were his only customer and always conducted himself professional. His manner is warm and friendly and very sincere. We will keep in touch, as he has over the years with us... if only to see how we are doing. We highly recommend Angelo to those seeking a home loan or refinancing, you won't be sorry you did. Sincerely, Yolie & Rick......."

Susan Davenport

"We have had the pleasure of working with Joe for remortgaging our home twice, the last was in October 2017. Having been a loan office and a personal banker to my clients for a large commercial bank ...We have had the pleasure of working with Joe for remortgaging our home twice, the last was in October 2017. Having been a loan office and a personal banker to my clients for a large commercial bank for many years, I worked with other departments of the bank including mortgage lenders and they were very good, but Joe is by far the best mortgage lender that I have ever experience. Joe has an extremely high level of knowledge about Rocket Mortgage, their products and works with his clients through the entire Mortgage Loan Process, with a high level of professionalism, and does it all in a timely manner, as well as make the clients feel cared about, whereas most loan officers do not live up to his standards. I would recommend Joe and Rocket Mortgage to all of-of friends and family, he by far is the very best Mortgage Loan Officer to deal with. The entire team that Joe works with an excellent, and helps to make the mortgage process stressless. Rocket Mortgage is very fortunate to have Joe as a member of their team. Thank you, Joe, for all that you have done for us. Susan and Doug Davenport "