Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 55 of 373
Nisma Baig

"I had the pleasure of working with Michael at Rocket Mortgage, and I must say, his exceptional service truly made all the difference in my home buying journey. Even on a holiday weekend, he went above...I had the pleasure of working with Michael at Rocket Mortgage, and I must say, his exceptional service truly made all the difference in my home buying journey. Even on a holiday weekend, he went above and beyond to assist me, and I couldn't be happier with my decision to switch to Rocket Mortgage. From the very first interaction, Michael's demeanor was warm, friendly, and professional. He immediately put me at ease and made me feel like a valued customer. Throughout the process, he demonstrated a level of knowledge and expertise that instilled confidence in me that I was in capable hands. One of the things that impressed me most was Michael's responsiveness. Despite the holiday weekend, he was incredibly prompt in answering my questions and keeping me informed every step of the way. He made himself available, ensuring that I never felt left in the dark during the application process. It was evident that he genuinely cared about my needs and wanted to provide the best possible experience. Switching to Rocket Mortgage was initially a tough decision for me, as I was considering another company. However, Michael's genuine interest in helping me and his ability to explain complex mortgage terms in a clear and understandable manner made the switch an easy choice. I felt confident that I was making the right decision with his guidance. Michael also went the extra mile to find the best mortgage option that suited my financial situation and long-term goals. He carefully tailored the solutions to my needs, and I felt like he was advocating for me throughout the entire process. In conclusion, I can't recommend Michael at Rocket Mortgage highly enough. His helpfulness, knowledge, and excellent service made a potentially stressful process surprisingly smooth and enjoyable. If you're looking for someone who genuinely cares about their clients and will go above and beyond to assist you, look no further than Michael. He's a true asset to Rocket Mortgage, and I'm grateful to have had the opportunity to work with him. Thank you, Michael, for making my dream of homeownership!"

Ryan Behning

"I started looking for a home about a few months ago after I accepted a new position with my company, and had to move out of state. After a hard search, we finally found the right house we really ...I started looking for a home about a few months ago after I accepted a new position with my company, and had to move out of state. After a hard search, we finally found the right house we really wanted. I knew the process of getting a mortgage and getting it closed was going to be lengthy and challenging. Time was not on my side, as I needed to get this loan closed in 30 days or less. I was lucky to find Len Schneider to start my mortgage process. From the 1st conversation we had, he was extremely professional and always there to help. We had gone through the entire process and ran into a problem some challenging issues that almost made the deal fall through. Len was going to find a solution for us no matter what. In the world today, where it is so hard to get customer service and people are always looking to say “no,” Len was the total opposite. The entire process he looked for ways to close the deal and make the loan happen. I closed last week on the loan and am proud to say, that with his help, 30 day escrows are still possible! We could not have done it without the help of Len and his entire team. He is someone I will recommend to anyone I know looking for a mortgage. If any refinancing will be done in the future, you better believe I will be calling my buddy Len, he is like one of the family now. Thank you!"

Agil Elmathil

"Words cant explain how remarkable Ali was during my refinance process. Not only did she satisfy my terms; she was very professional, updated me accordingly and completed the entire process in a matter...Words cant explain how remarkable Ali was during my refinance process. Not only did she satisfy my terms; she was very professional, updated me accordingly and completed the entire process in a matter of no time. I couldn't believe how simple Ali made this process for me after dealing with numerous Lenders that couldn't satisfy my needs. Ali had full control of the situation the entire time and if anything changed she was quick to let me know. Definitely going to recommend Ali to a few of my buddies over here at Ford, I'm sure they will be very satisfied with her professionalism and expertise. Ali was simply amazing, and I thank Rocket Mortgage for employing such a great mind."

Jonathon Nicol

"I cannot recommend Ayyah highly enough! As a Triple Crown Banker, she truly demonstrated why she's earned that distinction. From our very first conversation about refinancing, Ayyah made what can be a...I cannot recommend Ayyah highly enough! As a Triple Crown Banker, she truly demonstrated why she's earned that distinction. From our very first conversation about refinancing, Ayyah made what can be a complex and stressful process feel completely manageable. Ayyah was incredibly knowledgeable, walking me through all my options and helping me understand the benefits of each path forward. She was always responsive to my questions—no matter how small—and kept me informed at every step of the process. Her attention to detail ensured everything moved smoothly, and she consistently went above and beyond to make sure I was getting the best possible terms. What impressed me most was her genuine commitment to my financial well-being. Ayyah didn't just process my refinance; she took the time to understand my goals and provided personalized guidance that made a real difference. Her professionalism, expertise, and warm personality made the entire experience a pleasure. If you're looking for someone who will truly advocate for you and deliver outstanding results, Ayyah is your person. I'm so grateful for her help with my refinance and wouldn't hesitate to work with her again in the future!"

Sherry Turner

"Thank you Victoria for all your help with my mortgage. My house had been paid off for a long time. But after a divorce I realized I needed some help. The thought of taking out a mortgage again ...Thank you Victoria for all your help with my mortgage. My house had been paid off for a long time. But after a divorce I realized I needed some help. The thought of taking out a mortgage again scared me to deaf! I'm so thankful you called me. I was just inquiring on Facebook and you was the first person to call me. From then on my phone and mailbox was filling up with other companies texting ,calling and mailing their packages. The other companies I talked to was pushy , and was rushing me to make a instant decision now . Really stressing me out. Victoria gave me the information . She understood this was not a decision I could rushed into being a single women. She locked me into a rate and gave me the time to look around and check with my local banks. She stayed in touch & was there for me to answer any questions. She walked me through the whole process right to closing. Thank you so much I would recommend you highly to any friends r family ."

John Buckles

"Well Mary is just the best! We were still sorting things out with another lender and wanted a backup option, and were upfront with Mary from the beginning that we would likely not be closing with ...Well Mary is just the best! We were still sorting things out with another lender and wanted a backup option, and were upfront with Mary from the beginning that we would likely not be closing with Rocket Mortgage. She was still eager to help and got everything setup with Rocket Mortgage before our original lender, even though we started with Rocket Mortgage later! It was extremely reassuring to know we had a great backup plan if things were to fall through with the other lender. Mary was responsive, polite, and explained things very clearly! We were actually bittersweet that things ended up working out on the other front, and although we did end up voluntarily withdrawing from Rocket Mortgage, it was for no fault of Mary's nor Rocket Mortgage. We would recommend Mary to anyone in a heartbeat! Thank you so much for your time Mary; it was more helpful than I think you realize! Cheers!"

Greg English

"Romario was a joy to work with. He is very knowledgeable ,professional and was very eager to make sure the refinancing terms worked best for me. He answered all my questions and concerns in a ...Romario was a joy to work with. He is very knowledgeable ,professional and was very eager to make sure the refinancing terms worked best for me. He answered all my questions and concerns in a timely and efficient manner. I will recommend Rocket Mortgage to anyone considering financing or refinancing a home loan due to the performance led by Romario. Note to Romario - thanks so much for your stellar performance and making the experience easy."

Kinnaly Vira

"I was initially skeptical about using an online company, but my experience turned out to be nothing but positive! Kary was able to get our loan approved right away and got the ball rolling. She was ...I was initially skeptical about using an online company, but my experience turned out to be nothing but positive! Kary was able to get our loan approved right away and got the ball rolling. She was thorough and kept in touch with us throughout the process. Kary was very personable and professional, and easy to work with! Our loan closed super quick (in less than 3 weeks) with no issues. Highly recommend Kary and Rocket Mortgage if you are looking to purchase a new home or refinance your existing mortgage!"

Noah Muirhead

"When starting the mortgage process I was extremely overwhelmed and felt like I was in over my head with all of the different things that I didn’t know I needed or in some cases knew was even a thing. ...When starting the mortgage process I was extremely overwhelmed and felt like I was in over my head with all of the different things that I didn’t know I needed or in some cases knew was even a thing. Jeff was probably the best person I could’ve gotten for the mortgage process. He was there every step of the way, even about half a year after I had first contacted him about a mortgage. He made the entire process easy to understand and easy to do, from the first application to closing. He was extremely patient and answered any and every question I may have had, and I felt like I could always reach out to him with any questions I had or anything I may have been stumped with."

Kristen Herriman

"I've been meaning to write this for a while. My husband and I have been working with Rocket Mortgage for years. We "met" Sean when we refinanced our former house years ago. Sean has kept us coming ...I've been meaning to write this for a while. My husband and I have been working with Rocket Mortgage for years. We "met" Sean when we refinanced our former house years ago. Sean has kept us coming back. We have sold, bought, sold and bought and refinanced with Sean! His customer service is second to none. He is patient, has a sense of humor, explains things in a way that a "non finance" type person can understand. There have been some "bumps" in other areas of Rocket Mortgage and Sean, even though it was NOT his error or area, went above and beyond to help us find who to reach out to. He truly cares. As long as Sean is there we will continue to work with Rocket Mortgage. I only wish Sean could be in every step with us as he is truly the best!"