Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 55 of 397
Adam Altenburger
Adam Altenburger

Adam Altenburger
Rocket Mortgage
81 Reviews
Maria Palacios

"Adam was absolutely amazing throughout the home buying process! He was always very friendly, knowledgeable, and patient! He provided me with my pre approval and then stayed with me as I looked for the...Adam was absolutely amazing throughout the home buying process! He was always very friendly, knowledgeable, and patient! He provided me with my pre approval and then stayed with me as I looked for the perfect home. He called me on a weekly basis to check on how my search was going, and when I needed an updated pre approval letter he was always happy to assist me with a new one. Adam was especially helpful in advising me on the proper steps to take to ensure that my loan my was not delayed or denied before closing. When I first came to Rocket Mortgage, I was a bit fearful since I am self-employed, but Adam made the loan process a breeze for me! If I could give him ten stars...I would happily give him 11!!!"

Samer Berro
Samer Berro

Samer Berro
Rocket Mortgage
81 Reviews
Richard McEwen

"Samer was extremely helpful informing me of my options and securing my loan. He listened attentively to my circumstances. Then he suggested a VA loan, which I had not even thought of. After a few ...Samer was extremely helpful informing me of my options and securing my loan. He listened attentively to my circumstances. Then he suggested a VA loan, which I had not even thought of. After a few minutes of review Samer put together a plan for me—absolutely no pressure. He said it would take about thirty days and he was right on target. Samer was very polite and easy to work with. He called several times to see if I had any questions and to reassure me of the loan progress. I gave him five stars only because that’s the most this program allows—the system doesn’t allow ten. I highly recommend Samer and am thankful for his professionalism."

Mary Fisher
Mary Fisher

Mary Fisher
Rocket Mortgage
81 Reviews
John Buckles

"Well Mary is just the best! We were still sorting things out with another lender and wanted a backup option, and were upfront with Mary from the beginning that we would likely not be closing with ...Well Mary is just the best! We were still sorting things out with another lender and wanted a backup option, and were upfront with Mary from the beginning that we would likely not be closing with Rocket Mortgage. She was still eager to help and got everything setup with Rocket Mortgage before our original lender, even though we started with Rocket Mortgage later! It was extremely reassuring to know we had a great backup plan if things were to fall through with the other lender. Mary was responsive, polite, and explained things very clearly! We were actually bittersweet that things ended up working out on the other front, and although we did end up voluntarily withdrawing from Rocket Mortgage, it was for no fault of Mary's nor Rocket Mortgage. We would recommend Mary to anyone in a heartbeat! Thank you so much for your time Mary; it was more helpful than I think you realize! Cheers!"

Joe Frey
Joe Frey

Joe Frey
Rocket Mortgage
80 Reviews
Vlad Vushaj

"Joe is quite possibly the greatest guy you'll ever meet / work with. This guy is compassionate, a citadel of knowledge and a PILLAR of the Rocket Mortgage family. If you are lucky enough to work ...Joe is quite possibly the greatest guy you'll ever meet / work with. This guy is compassionate, a citadel of knowledge and a PILLAR of the Rocket Mortgage family. If you are lucky enough to work with him as a member of his team, take advantage of this mentorship opportunity. It's a rare to find. If you work with Joe as a client, there's a reason why he is known as Joe Frey "The Mortgage Guy"... no one does it better! It was great working with you. I genuinely hope to work for you in the future again!"

Ronald Mcrae
Ronald Mcrae

Ronald Mcrae
Rocket Mortgage
81 Reviews
Mitch Delson

"I met Ron via phone as a complete stranger. I told him what I was looking for, gave him some specifics and told me that he would get back to me within 24-48 hours. When he called me back he told me ...I met Ron via phone as a complete stranger. I told him what I was looking for, gave him some specifics and told me that he would get back to me within 24-48 hours. When he called me back he told me that my needs were do able. From that time on everything that Ron told and explained to me was exactly as he said. My loan closed in less than thirty days and Ron and his team held my hand all the way! I couldn't ask for anything else, just a great experience to deal with Ron, his team and Q&L. By the way I already recommended Ron and Q&L to my son. Sincerely Mitch Delson "

Drew Michael
Drew Michael

Drew Michael
Rocket Mortgage
81 Reviews
Esther Stanard

"Drew was phenomenal. As a Broker, I have the opportunity to work with many Loan Officers, and unfortunately, in past experiences my dealings with Rocket Mortgage have been stressful and dramatic. ...Drew was phenomenal. As a Broker, I have the opportunity to work with many Loan Officers, and unfortunately, in past experiences my dealings with Rocket Mortgage have been stressful and dramatic. Closing dates have been missed, calls have gone unreturned, and it's been a horrible situation. When my Clients told me of their desire to use Rocket, I cringed. However, my attitude quickly changed with my initial conversation with Drew. Drew promised that this time would be better and he would work hard to change my opinion of Rocket. I'm writing this Review because he did. Drew Thank You for being true to your word, and going above and beyond. It was a pleasure to get our Clients to the Closing Table and I look forward to many more deals with you. ~Blessings Esther Stanard, Principal Broker-Virginia"

Deidre Newman
Deidre Newman

Deidre Newman
Rocket Mortgage
81 Reviews
Quentin Sledge

"Dear Carol, Kim, and Deidre, Thank you all so much for everything you did to help us through the home-buying process. From start to finish, each of you went above and beyond, and we truly couldn’t ...Dear Carol, Kim, and Deidre, Thank you all so much for everything you did to help us through the home-buying process. From start to finish, each of you went above and beyond, and we truly couldn’t have asked for a better team. Buying a home can feel overwhelming, but you made every step clear, informative, and surprisingly stress-free. Your communication, patience, and attention to detail turned what many people describe as a hassle into a smooth and enjoyable experience for us. Carol and Kim, your guidance, responsiveness, and advocacy meant more to us than you know. And Deidre, your knowledge and clarity throughout the loan process gave us complete confidence every step of the way. Not like Barbara Shelton.. sorry I had too. We are incredibly grateful for your hard work, professionalism, and dedication. Thank you for helping make our new home a reality—we will absolutely be recommending you to anyone we know who’s looking to buy. With sincere appreciation, The Sledge Family"

Brent Schneider
Brent Schneider

Brent Schneider
Rocket Mortgage
81 Reviews
Cynthia Curry

"Working with Brent was an exceptional experience from start to finish. He consistently demonstrated kindness, professionalism, and a genuine commitment to helping me find the best possible loan ...Working with Brent was an exceptional experience from start to finish. He consistently demonstrated kindness, professionalism, and a genuine commitment to helping me find the best possible loan solution. What stood out most was his incredible patience—he took the time to walk me through every option and never rushed me as I carefully considered my decisions. Brent stayed supportive and engaged throughout the entire process, making what could have been stressful feel smooth and manageable. His expertise and dedication truly set him apart. If you’re looking for someone trustworthy to guide you through a loan or simply help you understand your options, I can’t recommend Brent highly enough. Absolutely A+++++ service, always!"

James Starcher
James Starcher

James Starcher
Rocket Mortgage
81 Reviews
LynnLuis Evangelista

"**Outstanding Experience with Equity Loan Over the Phone** I recently had the pleasure of completing an equity loan process over the phone, and I must say, the experience exceeded all my ...**Outstanding Experience with Equity Loan Over the Phone** I recently had the pleasure of completing an equity loan process over the phone, and I must say, the experience exceeded all my expectations. From the initial call to the final approval, the entire process was seamless and efficient. The representative I worked with was exceptionally knowledgeable and professional. They explained every detail clearly, ensuring I understood each step of the loan process. Their patience and willingness to answer all my questions made me feel confident and informed. One of the standout aspects was the convenience. Being able to handle everything from the comfort of my home saved me significant time and effort. The representative provided clear instructions on the necessary documentation, and I was able to submit everything electronically without any hassle. The communication was top-notch. The representative kept me updated throughout the process, promptly returning my calls and emails. Their proactive approach made me feel valued as a customer and reassured me that my loan application was being handled with utmost priority. Moreover, the speed at which the loan was processed was impressive. What could have taken weeks with in-person appointments was completed in just a few days. The efficiency and effectiveness of the phone-based process truly stand out as a testament to the company’s commitment to customer satisfaction. In conclusion, my experience with obtaining an equity loan over the phone was exceptional. The professionalism, convenience, and speed made it a stress-free and pleasant process. I highly recommend this service to anyone looking for an efficient way to manage their loan needs."

Trevor Tuller
Trevor Tuller

Trevor Tuller
Rocket Mortgage
81 Reviews
Jacob Ungerer

"Trevor helped us with a refinance, and the experience exceeded our expectations. He was responsive, personable, and professional throughout the entire process. What stood out most was his personal ...Trevor helped us with a refinance, and the experience exceeded our expectations. He was responsive, personable, and professional throughout the entire process. What stood out most was his personal approach—he took the time to understand our goals and presented options that aligned with them, including opportunities we hadn’t initially considered. I’ll admit I’m probably not the easiest client. I can be a bit disorganized and occasionally slow to respond, but Trevor handled my haphazard approach with patience and professionalism. He kept everything moving forward and ultimately got us across the finish line. His experience, knowledge, and genuine commitment to his clients are evident. I wouldn’t hesitate to recommend him. 10/10."