Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 55 of 374
Roger Wilsey

"I am very happy that I called Joe with Rocket Mortgage. I was looking to refinance and had already got a quote from my current mortgage lender and was ready to go with them. I decided to call Rocket ...I am very happy that I called Joe with Rocket Mortgage. I was looking to refinance and had already got a quote from my current mortgage lender and was ready to go with them. I decided to call Rocket Mortgage just for a second opinion. I was on my out the door as I was calling and Joe got me a quote within minutes. And he beat my current mortgage holder!! Well that was a no brainier! But it gets even better! The whole process with Joe and his team was very smooth and we closed in about 3 weeks. Everything from the electronic signatures to the notary coming to my house. I even loved that they had the date already filled in on the documents for my closing. And I especially liked my copy of the closing documents. It was all in a binder form (no loose documents!) and color coordinated. How simple is that. I have already referred Joe to my coworkers and family and will definitely keep his number handy. How often do you deal with the same person throughout the process that you originally talked to on the phone? Thank you again Joe, to you and your team!!"

Duy Vo
Duy Vo

Duy Vo

Rocket Mortgage
81 Reviews
Gabe Gemberling

"There has been little times in life where something that has been so important be so easy. Duy's selflessness, professionalism, and experience is beyond comprehendible! He repeatedly was quick to ...There has been little times in life where something that has been so important be so easy. Duy's selflessness, professionalism, and experience is beyond comprehendible! He repeatedly was quick to respond, always willing to help, and worked around my schedule to make this process easiest as possible for me. Most importantly, Duy was able to get me pre-approved and closed in only 21-days; has to be a record! I cannot begin to express how happy I am to be able to have worked with Duy and I would recommened him to anyone."

Jonathon Nicol

"I cannot recommend Ayyah highly enough! As a Triple Crown Banker, she truly demonstrated why she's earned that distinction. From our very first conversation about refinancing, Ayyah made what can be a...I cannot recommend Ayyah highly enough! As a Triple Crown Banker, she truly demonstrated why she's earned that distinction. From our very first conversation about refinancing, Ayyah made what can be a complex and stressful process feel completely manageable. Ayyah was incredibly knowledgeable, walking me through all my options and helping me understand the benefits of each path forward. She was always responsive to my questions—no matter how small—and kept me informed at every step of the process. Her attention to detail ensured everything moved smoothly, and she consistently went above and beyond to make sure I was getting the best possible terms. What impressed me most was her genuine commitment to my financial well-being. Ayyah didn't just process my refinance; she took the time to understand my goals and provided personalized guidance that made a real difference. Her professionalism, expertise, and warm personality made the entire experience a pleasure. If you're looking for someone who will truly advocate for you and deliver outstanding results, Ayyah is your person. I'm so grateful for her help with my refinance and wouldn't hesitate to work with her again in the future!"

John Buckles

"Well Mary is just the best! We were still sorting things out with another lender and wanted a backup option, and were upfront with Mary from the beginning that we would likely not be closing with ...Well Mary is just the best! We were still sorting things out with another lender and wanted a backup option, and were upfront with Mary from the beginning that we would likely not be closing with Rocket Mortgage. She was still eager to help and got everything setup with Rocket Mortgage before our original lender, even though we started with Rocket Mortgage later! It was extremely reassuring to know we had a great backup plan if things were to fall through with the other lender. Mary was responsive, polite, and explained things very clearly! We were actually bittersweet that things ended up working out on the other front, and although we did end up voluntarily withdrawing from Rocket Mortgage, it was for no fault of Mary's nor Rocket Mortgage. We would recommend Mary to anyone in a heartbeat! Thank you so much for your time Mary; it was more helpful than I think you realize! Cheers!"

Greg English

"Romario was a joy to work with. He is very knowledgeable ,professional and was very eager to make sure the refinancing terms worked best for me. He answered all my questions and concerns in a ...Romario was a joy to work with. He is very knowledgeable ,professional and was very eager to make sure the refinancing terms worked best for me. He answered all my questions and concerns in a timely and efficient manner. I will recommend Rocket Mortgage to anyone considering financing or refinancing a home loan due to the performance led by Romario. Note to Romario - thanks so much for your stellar performance and making the experience easy."

Christopher Miller

"Justin really went above and beyond the call of duty when my realtor and I were rushing to submit an offer on a property before an open house the following day; I had contacted Justin via text at some...Justin really went above and beyond the call of duty when my realtor and I were rushing to submit an offer on a property before an open house the following day; I had contacted Justin via text at some crazy hour like 11.15pm (he works very long hours!) looking to get an approval letter for a higher amount than I already had, he contacted me from home and went straight to work getting me that approval letter, it arrived in my inbox at around 2am! I still feel bad for imposing on him in such a manner (and I'm not suggesting anyone else should do so unless absolutely necessary!) but it's just a great example of how hard Justin works for his clients. Right from the initial web chat to the point where my offer was accepted, Justin kept in contact to see how the house hunt was progressing. This being my first time buying in the US, I needed a lot of guidance and Justin really came through for me, I really can't recommend him highly enough!"

Cynthia Demers

"David was there at every corner. Any questions asked, he answered promptly and efficiently. I have refinanced in the past and the process was a very stressful nightmare. David did a terrific job ...David was there at every corner. Any questions asked, he answered promptly and efficiently. I have refinanced in the past and the process was a very stressful nightmare. David did a terrific job and made things pleasant and not stressful at all. I am extremely happy with the service received here and would recommend David and Rocket Mortgage any time. They saved me a lot of money and were able to combine two mortgages into one, shorten my loan, and still save me money. Thanks David and Rocket Mortgage!!!! "

Hugh Long

"If you’re looking for a loan officer who is knowledgeable, responsive, and genuinely invested in helping his clients succeed, I cannot recommend Eric Lozen highly enough. From the very beginning of my...If you’re looking for a loan officer who is knowledgeable, responsive, and genuinely invested in helping his clients succeed, I cannot recommend Eric Lozen highly enough. From the very beginning of my mortgage process, Eric was friendly, professional, and incredibly helpful. My situation involved several unique circumstances and moving parts, but Eric took the time to listen carefully, understand the complexities of my loan, and walk me through at least three different financing scenarios so I could make the best decision for my family and my future. What impressed me most was his commitment to communication. Throughout the entire process, Eric never left me wondering what was happening or where things stood. Even after my file moved on to the senior loan processor and closing specialist, he remained actively involved and continued checking in to ensure everything was progressing smoothly. When an unexpected issue arose on my original closing date, Eric went above and beyond, working overtime behind the scenes to help resolve the problem and make sure I was able to close the very next day. That level of dedication is rare and speaks volumes about both his professionalism and his commitment to his clients. Buying a home can be stressful, but having someone like Eric in your corner makes all the difference. He combines expertise with outstanding customer service, and I am truly grateful for everything he did to help make this transaction a success. The only downside is that his office isn’t closer to where I live, because after everything he did for me, I feel like I owe him a beer or two! Thank you, Eric, for your hard work, patience, and exceptional service. It was a pleasure working with you."

Katherine Baldridge

"My experience with Bill was an awesome and easy experience. I have never had such a quick, but thorough, business transaction. All my dreads were answered up front, ( I am a doubting Thomas, so ...My experience with Bill was an awesome and easy experience. I have never had such a quick, but thorough, business transaction. All my dreads were answered up front, ( I am a doubting Thomas, so checked him out ,too!) Rocket Mortgage has always been a really good mortgage company for my husband and myself, with reasonable payments, good interest rates, and easy to work with, always there to answer any questions. Encouraging words and gentle inquiries as to whether or not, I had any questions along the way. More like talking to a friend , as opposed to a business person. I truly appreciated that aspect. I recommend Rocket Mortgage to all my friends , to check them out first, if looking for a home loan, renovation loan, or whatever. They will help if they can. Any of the crew that I spoke with, was warm and friendly, became personal , never intimidating in any way. They must really like their jobs ! I will continue to call Bill, or Carolyn, I truly know they have time for me. I am not just a " closed Loan" ,to them. I think that is why Rocket Mortgage are ranked the best in their field. They work hard to keep the door open for future business. But, they also hire good people to take ake care of us along the way ! Thank you, Bill Malis, you have done me a great service ! Katherine Baldridge Five stars to Bill !"

Mitch Delson

"I met Ron via phone as a complete stranger. I told him what I was looking for, gave him some specifics and told me that he would get back to me within 24-48 hours. When he called me back he told me ...I met Ron via phone as a complete stranger. I told him what I was looking for, gave him some specifics and told me that he would get back to me within 24-48 hours. When he called me back he told me that my needs were do able. From that time on everything that Ron told and explained to me was exactly as he said. My loan closed in less than thirty days and Ron and his team held my hand all the way! I couldn't ask for anything else, just a great experience to deal with Ron, his team and Q&L. By the way I already recommended Ron and Q&L to my son. Sincerely Mitch Delson "