Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 57 of 374
Emma Charles

"I have to admit that I was a little Skeptical about using Rocket Mortgage at first. However, Once I realized that I was against time due to the fact that my company asked me to move to a different ...I have to admit that I was a little Skeptical about using Rocket Mortgage at first. However, Once I realized that I was against time due to the fact that my company asked me to move to a different state. I gave them a call and I am extremely thankful that the person that picked up the phone was Troy Londo. Both my wife and I are extremely satisfied with his treatment and great work and for going the extra mile for us. Even by setting up follow up calls on Saturday to make sure that everything was good to go. My wife, myself and even my realtor were static to see how Rocket Mortgage was able to close the loan within a record time of 15 days. There is no doubt in mind that in the future when there is a need for a lender again in our lives I will think about contacting Troy Londo right away before contacting anybody else. I will recommend him over anybody else I know and have worked with before. From the Agualimpia's Family we want to thank Troy Londo for the strong and outstanding dedication to help us close in our brand new home in Texas. We will forever be grateful"

John Martin

"Andy was my first contact on my second mortgage with Rocket Mortgage and he set the tone for the entire process with his professional manner, sensitive nature and genuine concern about guiding an ...Andy was my first contact on my second mortgage with Rocket Mortgage and he set the tone for the entire process with his professional manner, sensitive nature and genuine concern about guiding an 82-year-old man through a potentially difficult journey. He anticipated my every need and very thoroughly and patiently guided me in the correct path. Because of his"extra mile" assistance, I was able to realize all my financial goals through the refinance. The other people who completed the process were also very good, but Andy's assistance helped guide me through and I shall always be grateful, as will my family which was very skeptical that I could accomplish the refinance. Thanks again to Andy and to Rocket Mortgage which had the good sense to hook him up with me. Sincerely, John B. Martin"

Yolie Robledo

"We have had the pleasure of working with Angelo on three different home's since moving here to Texas from California. Angelo has helped us understand and maneuver through the do's and don'ts of home ...We have had the pleasure of working with Angelo on three different home's since moving here to Texas from California. Angelo has helped us understand and maneuver through the do's and don'ts of home financing. We have come to see Angelo not only as a dedicated hardworking Mortgage Banker of Q&L, but as a friend who worked with us through each of our home loan situations. Angelo always returned our calls like we were his only customer and always conducted himself professional. His manner is warm and friendly and very sincere. We will keep in touch, as he has over the years with us... if only to see how we are doing. We highly recommend Angelo to those seeking a home loan or refinancing, you won't be sorry you did. Sincerely, Yolie & Rick......."

Susan Davenport

"We have had the pleasure of working with Joe for remortgaging our home twice, the last was in October 2017. Having been a loan office and a personal banker to my clients for a large commercial bank ...We have had the pleasure of working with Joe for remortgaging our home twice, the last was in October 2017. Having been a loan office and a personal banker to my clients for a large commercial bank for many years, I worked with other departments of the bank including mortgage lenders and they were very good, but Joe is by far the best mortgage lender that I have ever experience. Joe has an extremely high level of knowledge about Rocket Mortgage, their products and works with his clients through the entire Mortgage Loan Process, with a high level of professionalism, and does it all in a timely manner, as well as make the clients feel cared about, whereas most loan officers do not live up to his standards. I would recommend Joe and Rocket Mortgage to all of-of friends and family, he by far is the very best Mortgage Loan Officer to deal with. The entire team that Joe works with an excellent, and helps to make the mortgage process stressless. Rocket Mortgage is very fortunate to have Joe as a member of their team. Thank you, Joe, for all that you have done for us. Susan and Doug Davenport "

Carolyn Vargas

"Ayham exceeded my expectations from the first phone call to the last. He always responded quickly, was very clear, always had patience and went above and beyond to help me. I never felt rushed and he ...Ayham exceeded my expectations from the first phone call to the last. He always responded quickly, was very clear, always had patience and went above and beyond to help me. I never felt rushed and he always sounded happy to answer all my 300 questions. Never did I hear him get annoyed or frustrated with me nor felt being brushed off by him. To be honest, those qualities ment so much to me as a first time home buyer because I was learning as we went along the process and I needed things repeated a few times. Ayham always was the one person I could rely on to help me and I'm feel very lucky to be able to work with him. I am recommending Rocket Mortgage to all my friends and family because of the experience I had with Ayham."

Zephyr Elise

"It was just a typical Sunday morning drinking my coffee when I decided to try again to refi our home. I had been turned down a few years before. I said to myself, all they can say is no. In my ...It was just a typical Sunday morning drinking my coffee when I decided to try again to refi our home. I had been turned down a few years before. I said to myself, all they can say is no. In my pajamas I went to Rocket Mortgage and filled out all the info. Much to my surprise the response was very quick, that week I began gathering the info and scanning it to them. All online. About two weeks into it, we hit a snag. My husband was on medical leave. Losing two family members suddenly and tragically had taken it's toll and he was off for a bit. Someone requested a personal letter explaining all this, I was ready to leave the whole deal. Phil reached out right away, and said no letter was needed. He adjusted the terms, made them even better and saved not only the deal...but our dignity and privacy. Our family owes Phil a huge amount of gratitude. Not only did he say the right things, he did the right things too. I would not hesitate to go to Phil with our needs in the future. Love from Austin Texas"

Susan Mini-Ford

"Alex was absolutely amazing! He deserves 100 stars! I have re-financed my home in the past with other banks but Alex and Rocket Mortgage made it amazingly fast and stress free. He explained the ...Alex was absolutely amazing! He deserves 100 stars! I have re-financed my home in the past with other banks but Alex and Rocket Mortgage made it amazingly fast and stress free. He explained the process as we went along and was always helpful. He always went out of his way to get information for me and always got back to me in a timely manner during the process when I had questions--he even got back to me one time when he was at home sick--now that's dedication! My friend recommended Rocket Mortgage and Alex to me and now I am believer! I will be a customer for life and will highly recommend Alex and Rocket Mortgage to family and friends. Thank you Alex for everything! You are awesome!!!"

John Jaffe

"Meri was totally wonderful to work with while setting up my loan. She was very helpful at every step and the process of closing was extremely fast. The best thing about her was how incredibly prompt...Meri was totally wonderful to work with while setting up my loan. She was very helpful at every step and the process of closing was extremely fast. The best thing about her was how incredibly prompt she was in responding to any questions, document needs, etc. Her responses were both very fast and very detailed and she made the entire process a real pleasure. I had had concerns on how the entirely online procedure might work and was very pleased with how Meri did everything to make it wonderful. Her upbeat and happy personality really helped as did the obvious professionalism with which she handled every step of the process. She really put the personal into the process! I can't recommend her highly enough to anyone wanting a great loan experience."

Stacey Clouse

"If I could give a million stars, I would. Kwesi (Q) at Rocket Mortgage didn’t just help me secure a loan—he saved my dream home and my sanity. After being strung along for weeks by another lender who ...If I could give a million stars, I would. Kwesi (Q) at Rocket Mortgage didn’t just help me secure a loan—he saved my dream home and my sanity. After being strung along for weeks by another lender who overpromised and underdelivered, I was left with just two weeks to close. I was stressed, exhausted, and on the verge of losing the home I had worked so hard to secure. And then came Q. From the moment we connected, he was responsive, kind, and empathetic—but most of all, he was lightning fast and razor-sharp in getting things done. In a process that often feels cold and transactional, Q was a beacon of warmth, professionalism, and humor. He took on my situation like it was his own, answering my frantic messages immediately, keeping me updated at every turn, and reassuring me with an ease that only comes from absolute confidence in his expertise. Not only did he deliver ahead of schedule, but he did it with a level of care and joy that made me feel like I wasn’t just another client—I was family. Honestly, at this point, I feel like we should be attending each other’s Christmas parties because that’s how much I trust and appreciate him. If you are lucky enough to have Q as your loan officer, consider yourself in the best hands possible. He turned a nightmare into a dream, and for that, I will forever be grateful. Thank you, Q, for being the absolute best in the business. You have my lifelong recommendation!"

Lynda Mullar

"I contacted Tony regarding a a ReFi or Equity Loan . He spent a lot of time explaining everything very clearly .Tony is professional, knowledgeable, and very proficient in mortgage and lending . I ...I contacted Tony regarding a a ReFi or Equity Loan . He spent a lot of time explaining everything very clearly .Tony is professional, knowledgeable, and very proficient in mortgage and lending . I have spoken with many advisors and he is definitely the best ! I did decide to put my issue on hold to watch the rates. When I shared my direction with Tony, he was very gracious and understood. So many people in his profession are pushy and continue to hound you for your business. Tony didn’t so I am going to change my mortgage in the near future and I will contact Tony ! I was very impressed by his professionalism and knowledge! I highly recommend Tony for your financial needs !"