Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 59 of 374
Hannah Nye

"Let me start by saying I am an attorney who has worked multiple real estate closings. My husband and I wanted to make sure we had the most experienced team behind us in what is a crazy sellers market ...Let me start by saying I am an attorney who has worked multiple real estate closings. My husband and I wanted to make sure we had the most experienced team behind us in what is a crazy sellers market where we live. Our realtor came highly recommended and has worked in real estate for over 30 years. At first, she did not recommend Rocket Mortgage due to issues her clients experienced in the past. However, my parents had used Rocket Mortgage to refinance their home twice and both raved about how easy they made the process. After our bank insisted my husband and I needed a FHA loan (read: 7.5% interest rate) despite our savings and ability to qualify for standard fixed loans with much lower interest rates, I called Rocket Mortgage to see what they could provide. I would much prefer a completely online interface, but trust me when I say in the process of buying a home you NEED someone’s cell number. Lucky for me, Dane picked up and made the process incredibly painless. He explained exactly what I needed to understand, helped me correct certain aspects of my application I had incorrectly filled out, and never kept me on the phone longer than he needed to. Every time I called him or texted I had a response within 10 minutes - including weekends. When he was out of town for several days, other members of Rocket Mortgage would reach out instead within the same time frame to ensure i had the answers I needed. Dane had us preapproved within two days of my initial call and adjusted our preapproval depending on the offer we wanted to make within minutes every time. Not once were we waiting on our lender!! To have our offer accepted for our current home, we had to have an expedited closing ... Dane had us approved 10 days before closing for a 30 day closing. I would give him 6 stars if I could!! If you have any reservations about using Rocket Mortgage - stop and call them now!!"

James Green

"I recently had the pleasure of working with Sam Milihiker from Rocket Mortgage while securing a mortgage for our new forever home. I can confidently say that the entire process was smooth and ...I recently had the pleasure of working with Sam Milihiker from Rocket Mortgage while securing a mortgage for our new forever home. I can confidently say that the entire process was smooth and stress-free, thanks to Sam’s outstanding expertise and exceptional customer service skills. From the initial consultation to the closing, Sam demonstrated remarkable knowledge of the mortgage industry, promptly answering any questions I had, and providing detailed explanations of the process. He was patient and understanding, making sure I fully grasped every aspect of the mortgage terms and requirements. What stood out the most was his commitment to finding me the best possible mortgage option tailored to our specific needs. Specifically, Sam was instrumental in assisting us with obtaining finance for our new home while simultaneously refinancing an investment property. His dedication and attention to detail made me feel confident that I was in good hands. His communication skills were impeccable, providing regular updates and promptly addressing any concerns I had throughout the process. I appreciated his candor, and transparency. He made sure there were no hidden fees or surprises, which made the process much more comfortable and worry-free. To his credit Sam was able to reduce costs further with an unexpected rate reduction. Based on his engagement I believe that he genuinely cared about my financial well-being and satisfaction. In summary, I highly recommend Sam to anyone in search of a professional, reliable, and dedicated loan officer. His expertise and commitment to customer satisfaction are second to none, and I have no doubt he’ll make your mortgage process a breeze. Thank you, Sam for an outstanding job!"

David Moore

"Kunal has been a blessing. Everyone else has been great as well. Kunal is more than a business person, he has the best Interpersonal communication skills than anyone I have encountered in a very long ...Kunal has been a blessing. Everyone else has been great as well. Kunal is more than a business person, he has the best Interpersonal communication skills than anyone I have encountered in a very long time. I had less than perfect credit when I applied for a mortgage. He connected me with Travis to begin my journey. Travis is a very skilled in his area of expertise as well. He is a diamond in the rough. I hope he continues to shine. If you are a motivated buyer, Kunal and his team will help you achieve your goal. Kunal has a skilled team to help you achieve your goal of purchasing the house of your dreams. In my experience, Kunal returned every call and helped me every step of the way explaining everything in terms that I could understand. He is very focused on helping you achieve your goal. If you follow his advice and direction, you will achieve your goal of owning a home of your own. Thank you for your hard work and dedication Kunal. You have been the rock to my foundation during this process. The time you have spent talking with me and your guidance has surpassed my expectations. Thank you once again David"

Melisa Maling

"I refinanced my mortgage with Aaron. The experience was painless, which was really refreshing! Aaron was completely responsive throughout the entire process. He answered questions, followed up with...I refinanced my mortgage with Aaron. The experience was painless, which was really refreshing! Aaron was completely responsive throughout the entire process. He answered questions, followed up with requests, and was really pleasant to work with. I greatly appreciated his knowledge. And, the entire process went quickly, with minimal paperwork. I would definitely do this again. This was a MUCH different experience than I have had with other companies in the past. Rocket Mortgage has figured it out, and Aaron is a great representative of his team. Thanks, again!"

Maggie Valliant

"Crieighton was a great partner at every step. He was patient and informative when we first started looking, very responsive to many PAL requests that we generated in a highly active Miami market. He ...Crieighton was a great partner at every step. He was patient and informative when we first started looking, very responsive to many PAL requests that we generated in a highly active Miami market. He was a great cheerleader when the first few offers didn't quite work out, and even when a house under contract proved to be more than we bargained for after we got the inspection report. He helped me stay motivated and on track, with great positive feedback on preparing for the underwriting process - so that when we did find our house -- it was REALLY easy to work with Rocket Mortgage. I have to say, I am a finance professional that works with banks on their processes and customer service - and working with Rocket Mortgage has been a fountain of inspiration and knowledge on how I talk to my clients about excellence in customer service and underwriting. The customer service Creighton provided was on point and reflected our search and priorities -- it was also amazingly flexible as I travel internationally. When it came time to decide on a lender, the Rocket Mortgage platform and service model definitely played a huge role in the decision. The product, rate, and structure of the loan was perfect for us. When it came time to close - Creighton really helped to problem solve with a challenging seller situation. And for that I would recommend Creighton and Rocket Mortgage to anyone looking for a home loan. "

Richard Coshow

"I was skeptical of Rocket Loans ("Rocket"), having worked with mortgage brokerage businesses frequently in the past as a consultant, as well as having closed several dozen loans at various times and ...I was skeptical of Rocket Loans ("Rocket"), having worked with mortgage brokerage businesses frequently in the past as a consultant, as well as having closed several dozen loans at various times and in various economic environments. I called early in the on-line process to clarify a minor matter, and Anthony answered my question quickly and concisely with a solution. He then gained my confidence quickly, and basically led me through the rest of the on-line application from that point forward. The entire process went very quickly, and he validated all of the answers, as well as my uploads. When complete, he quickly summarized what was done and submitted, and what the final steps would be at that time. Anthony described each step in the process, and set my expectations for each following step, explaining the process and the timing thereafter. After the initial application, Anthony followed up to offer individual support and help and appropriate intervals. Anthony earned my confidence quickly, and always exceeded my expectations. A Anthony made my experience with Rocket outstanding!"

Andy Kestler

"5 stars is no where near enough! Rocket needs to add another 45 so Mike can get a solid 50 star review. Mike was an absolute pleasure to work with. I started this process by simply wanting to know ...5 stars is no where near enough! Rocket needs to add another 45 so Mike can get a solid 50 star review. Mike was an absolute pleasure to work with. I started this process by simply wanting to know details. Mike answered all of my questions even knowing I am just trying to learn the process. A month later and bam! We are buying our first home! Mike has gone out of his way with his promptness and always making himself available. He never pushed just simply let me know he was there for anything. He never judged when I had wild questions he simply answered and reassured me everything will work out. He somehow managed to calm me and remove the anxiety from the process even on the other side of the country. If it wasn’t for Mike I’m not sure that I would be closing on my first house at the end of the month. Cheers to you Mike and thank you for everything."

Brian Ruiz

"Michael is excellent at what he does, by far made the biggest process of my life the easiest process. I lucked out by getting Michael the day I called Rocket Mortgage, he assured me he would take care...Michael is excellent at what he does, by far made the biggest process of my life the easiest process. I lucked out by getting Michael the day I called Rocket Mortgage, he assured me he would take care of me and my loan process and he held to his word throughout the process. His knowledge and abilities To find me the best loan that suited my needs was nothing but perfect. He answered repeated questions after hours, he reached out and checked on me throughout the process to ensure I understood and was receiving things in a timely manner. I couldn’t have asked for a better person to work with while buying a home. I would highly recommend Michael and Rocket Mortgage to anyone needing a hassle free process. I greatly appreciate this, Michael and Rocket Mortgage made this process seamless and painlesswhen I thought this was going to be a nightmare. Thanks gain!!"

Julie Mellenbruch Everage

"After my husband and I had a fantastic experience using Rocket Mortgage for our home loan, we decided to use them again. We worked with Chad to choose which loan would work the best for us this time...After my husband and I had a fantastic experience using Rocket Mortgage for our home loan, we decided to use them again. We worked with Chad to choose which loan would work the best for us this time around. From start to finish our loan process was around 3-4 weeks. It was all by phone conversations and online. We've used many different companies before, and Rocket Mortgage has come out on top yet again for us. Please give Chad a call if you're thinking of using them. He made it very convenient for us by calling or texting at the best times for us. We would definitely use Chad and Rocket Mortgage again!"

Johnny Mo

"I can’t say enough good things about Mike Ewolski! From the very beginning, he was dedicated, patient, and incredibly persistent in helping me get my HELOC approved. Mike truly went above and beyond —...I can’t say enough good things about Mike Ewolski! From the very beginning, he was dedicated, patient, and incredibly persistent in helping me get my HELOC approved. Mike truly went above and beyond — he exhausted every option possible to make it happen and never once gave up, even when things got complicated. What really stood out was his professionalism and patience. He always took the time to explain things clearly and kept me informed every step of the way. You can tell he genuinely cares about his clients and takes pride in what he does. Thanks to Mike’s hard work and determination, everything came together perfectly. He made what could’ve been a stressful process feel smooth and manageable. I’m beyond grateful for his help and would recommend him to anyone looking for a loan specialist who truly puts their clients first. If I could give more than 5 stars, I would!"