Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 60 of 401
Troy Londo
Troy Londo

Troy Londo
Rocket Mortgage
77 Reviews
Emma Charles

"I have to admit that I was a little Skeptical about using Rocket Mortgage at first. However, Once I realized that I was against time due to the fact that my company asked me to move to a different ...I have to admit that I was a little Skeptical about using Rocket Mortgage at first. However, Once I realized that I was against time due to the fact that my company asked me to move to a different state. I gave them a call and I am extremely thankful that the person that picked up the phone was Troy Londo. Both my wife and I are extremely satisfied with his treatment and great work and for going the extra mile for us. Even by setting up follow up calls on Saturday to make sure that everything was good to go. My wife, myself and even my realtor were static to see how Rocket Mortgage was able to close the loan within a record time of 15 days. There is no doubt in mind that in the future when there is a need for a lender again in our lives I will think about contacting Troy Londo right away before contacting anybody else. I will recommend him over anybody else I know and have worked with before. From the Agualimpia's Family we want to thank Troy Londo for the strong and outstanding dedication to help us close in our brand new home in Texas. We will forever be grateful"

Dane McClarren
Dane McClarren

Dane McClarren
Rocket Mortgage
77 Reviews
Hannah Nye

"Let me start by saying I am an attorney who has worked multiple real estate closings. My husband and I wanted to make sure we had the most experienced team behind us in what is a crazy sellers market ...Let me start by saying I am an attorney who has worked multiple real estate closings. My husband and I wanted to make sure we had the most experienced team behind us in what is a crazy sellers market where we live. Our realtor came highly recommended and has worked in real estate for over 30 years. At first, she did not recommend Rocket Mortgage due to issues her clients experienced in the past. However, my parents had used Rocket Mortgage to refinance their home twice and both raved about how easy they made the process. After our bank insisted my husband and I needed a FHA loan (read: 7.5% interest rate) despite our savings and ability to qualify for standard fixed loans with much lower interest rates, I called Rocket Mortgage to see what they could provide. I would much prefer a completely online interface, but trust me when I say in the process of buying a home you NEED someone’s cell number. Lucky for me, Dane picked up and made the process incredibly painless. He explained exactly what I needed to understand, helped me correct certain aspects of my application I had incorrectly filled out, and never kept me on the phone longer than he needed to. Every time I called him or texted I had a response within 10 minutes - including weekends. When he was out of town for several days, other members of Rocket Mortgage would reach out instead within the same time frame to ensure i had the answers I needed. Dane had us preapproved within two days of my initial call and adjusted our preapproval depending on the offer we wanted to make within minutes every time. Not once were we waiting on our lender!! To have our offer accepted for our current home, we had to have an expedited closing ... Dane had us approved 10 days before closing for a 30 day closing. I would give him 6 stars if I could!! If you have any reservations about using Rocket Mortgage - stop and call them now!!"

Drew Michael
Drew Michael

Drew Michael
Rocket Mortgage
77 Reviews
Esther Stanard

"Drew was phenomenal. As a Broker, I have the opportunity to work with many Loan Officers, and unfortunately, in past experiences my dealings with Rocket Mortgage have been stressful and dramatic. ...Drew was phenomenal. As a Broker, I have the opportunity to work with many Loan Officers, and unfortunately, in past experiences my dealings with Rocket Mortgage have been stressful and dramatic. Closing dates have been missed, calls have gone unreturned, and it's been a horrible situation. When my Clients told me of their desire to use Rocket, I cringed. However, my attitude quickly changed with my initial conversation with Drew. Drew promised that this time would be better and he would work hard to change my opinion of Rocket. I'm writing this Review because he did. Drew Thank You for being true to your word, and going above and beyond. It was a pleasure to get our Clients to the Closing Table and I look forward to many more deals with you. ~Blessings Esther Stanard, Principal Broker-Virginia"

Sam Milikhiker
Sam Milikhiker

Sam Milikhiker
Rocket Mortgage
76 Reviews
James Green

"I recently had the pleasure of working with Sam Milihiker from Rocket Mortgage while securing a mortgage for our new forever home. I can confidently say that the entire process was smooth and ...I recently had the pleasure of working with Sam Milihiker from Rocket Mortgage while securing a mortgage for our new forever home. I can confidently say that the entire process was smooth and stress-free, thanks to Sam’s outstanding expertise and exceptional customer service skills. From the initial consultation to the closing, Sam demonstrated remarkable knowledge of the mortgage industry, promptly answering any questions I had, and providing detailed explanations of the process. He was patient and understanding, making sure I fully grasped every aspect of the mortgage terms and requirements. What stood out the most was his commitment to finding me the best possible mortgage option tailored to our specific needs. Specifically, Sam was instrumental in assisting us with obtaining finance for our new home while simultaneously refinancing an investment property. His dedication and attention to detail made me feel confident that I was in good hands. His communication skills were impeccable, providing regular updates and promptly addressing any concerns I had throughout the process. I appreciated his candor, and transparency. He made sure there were no hidden fees or surprises, which made the process much more comfortable and worry-free. To his credit Sam was able to reduce costs further with an unexpected rate reduction. Based on his engagement I believe that he genuinely cared about my financial well-being and satisfaction. In summary, I highly recommend Sam to anyone in search of a professional, reliable, and dedicated loan officer. His expertise and commitment to customer satisfaction are second to none, and I have no doubt he’ll make your mortgage process a breeze. Thank you, Sam for an outstanding job!"

Jacob Potrzuski
Jacob Potrzuski

Jacob Potrzuski
Rocket Mortgage
77 Reviews
Michael Cousins

"Working with Jake has been an absolute pleasure. From start to finish, he demonstrated exceptional professionalism, knowledge, and dedication. Jake took the time to understand my specific needs and ...Working with Jake has been an absolute pleasure. From start to finish, he demonstrated exceptional professionalism, knowledge, and dedication. Jake took the time to understand my specific needs and financial goals, and he provided me with personalized guidance throughout the entire mortgage process. Not only did Jake secure me a competitive interest rate, but he also managed to simplify a complex process, making it easy for me to understand and navigate. He was prompt with communication, always available to answer my questions and address any concerns I had. What impressed me the most about Jake was his attention to detail. He meticulously reviewed all the necessary documents, ensuring everything was accurate and in order. It provided me with peace of mind knowing that I was in capable hands. I can confidently say that Jake went above and beyond to ensure a smooth and successful mortgage experience. His expertise and professionalism are truly commendable. I would highly recommend Jake to anyone in need of a knowledgeable and reliable mortgage broker. Thank you once again, Jake, for your outstanding service!"

Brent Schneider
Brent Schneider

Brent Schneider
Rocket Mortgage
76 Reviews
Melva LeDoux

"I thought about refinancing for years, and it just didn't seem right with my current morgage company, I am glad Brent called me back. Brent as great customer service skills , patience and a lot of ...I thought about refinancing for years, and it just didn't seem right with my current morgage company, I am glad Brent called me back. Brent as great customer service skills , patience and a lot of knowledge; he worked with me through the application process and when I was't sure about something he was there to go in to details over and over again. He reminded me to take care of my part of the paper work, just like a brother would help out his sister. He also worked with me after his office hours and I really apreciated that. Thank you, Brent! May God continue to bless you and your family!"

Aaron Cagle
Aaron Cagle

Aaron Cagle
Rocket Mortgage
76 Reviews
Melisa Maling

"I refinanced my mortgage with Aaron. The experience was painless, which was really refreshing! Aaron was completely responsive throughout the entire process. He answered questions, followed up with...I refinanced my mortgage with Aaron. The experience was painless, which was really refreshing! Aaron was completely responsive throughout the entire process. He answered questions, followed up with requests, and was really pleasant to work with. I greatly appreciated his knowledge. And, the entire process went quickly, with minimal paperwork. I would definitely do this again. This was a MUCH different experience than I have had with other companies in the past. Rocket Mortgage has figured it out, and Aaron is a great representative of his team. Thanks, again!"

Dylan Cosford
Dylan Cosford

Dylan Cosford
Rocket Mortgage
76 Reviews
Keith Maples

"Dylan contacted my wife and I to talk to us and offer a chance to refinance our mortgage. With our mounting credit card debt and after being denied on quite a few loans and cards, I was extremely ...Dylan contacted my wife and I to talk to us and offer a chance to refinance our mortgage. With our mounting credit card debt and after being denied on quite a few loans and cards, I was extremely pessimistic that he and Rocket Mortgage could help us. I'm very glad we listened to him now and I'm very glad that I,myself, put my frustration aside and gave him a chance. Not only did he get us approved for a refinanced mortgage, but it was for half of the origin term PLUS was able to get us enough money to nearly wipe out our credit card debt! My wife and I were arguing constantly about bills and expenses a d thanks to Dylans help, we are now much more stable and able to keep track of our finances better with one payment. Thank you Dylan, you have helped my wife and I so much!"

Creighton Crenshaw
Creighton Crenshaw

Creighton Crenshaw
Rocket Mortgage
76 Reviews
Maggie Valliant

"Crieighton was a great partner at every step. He was patient and informative when we first started looking, very responsive to many PAL requests that we generated in a highly active Miami market. He ...Crieighton was a great partner at every step. He was patient and informative when we first started looking, very responsive to many PAL requests that we generated in a highly active Miami market. He was a great cheerleader when the first few offers didn't quite work out, and even when a house under contract proved to be more than we bargained for after we got the inspection report. He helped me stay motivated and on track, with great positive feedback on preparing for the underwriting process - so that when we did find our house -- it was REALLY easy to work with Rocket Mortgage. I have to say, I am a finance professional that works with banks on their processes and customer service - and working with Rocket Mortgage has been a fountain of inspiration and knowledge on how I talk to my clients about excellence in customer service and underwriting. The customer service Creighton provided was on point and reflected our search and priorities -- it was also amazingly flexible as I travel internationally. When it came time to decide on a lender, the Rocket Mortgage platform and service model definitely played a huge role in the decision. The product, rate, and structure of the loan was perfect for us. When it came time to close - Creighton really helped to problem solve with a challenging seller situation. And for that I would recommend Creighton and Rocket Mortgage to anyone looking for a home loan. "

Anthony D'Angelo
Anthony D'Angelo

Anthony D'Angelo
Rocket Mortgage
76 Reviews
Richard Coshow

"I was skeptical of Rocket Loans ("Rocket"), having worked with mortgage brokerage businesses frequently in the past as a consultant, as well as having closed several dozen loans at various times and ...I was skeptical of Rocket Loans ("Rocket"), having worked with mortgage brokerage businesses frequently in the past as a consultant, as well as having closed several dozen loans at various times and in various economic environments. I called early in the on-line process to clarify a minor matter, and Anthony answered my question quickly and concisely with a solution. He then gained my confidence quickly, and basically led me through the rest of the on-line application from that point forward. The entire process went very quickly, and he validated all of the answers, as well as my uploads. When complete, he quickly summarized what was done and submitted, and what the final steps would be at that time. Anthony described each step in the process, and set my expectations for each following step, explaining the process and the timing thereafter. After the initial application, Anthony followed up to offer individual support and help and appropriate intervals. Anthony earned my confidence quickly, and always exceeded my expectations. A Anthony made my experience with Rocket outstanding!"