Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 62 of 373
Marco DePril

"While planning on buying a new hame we decided to try @RocketMortgage on a whim, only having seen their tv adds but not having any experience with them. We were assigned a Mortgage rep named Nick ...While planning on buying a new hame we decided to try @RocketMortgage on a whim, only having seen their tv adds but not having any experience with them. We were assigned a Mortgage rep named Nick Abusalah. Having dealt with others in this field I was a bit sceptical after hearing what he was going to do for me. I was SOOO wrong he has come through on every promise he made, honestly it was like being on a cruise ship with your own personal butler. This was probably, strike that, definitely the easiest major financial transaction I have ever completed. My hand was held every step of the way, and he is ALWAYS a phone call, email or text away, pretty much 24/7. And yes I have texted him at weird hours and on the weekend and he always responds. So normally once you sign on the bottom line your rep disappears, not with Rocket Nick is still taking care of my account and available whenever I need him. If you haven’t tried Rocket, I strongly recommend it for the ease of use and the personal care provided by people like Nick!"

Shirley Brinson

"While working with Rocket Mortgage / Rocket Mortgage, my questions were answered by everyone I came in contact with. I had the chance to meet Kenneth, I worked with Kenneth on my last home loan, I...While working with Rocket Mortgage / Rocket Mortgage, my questions were answered by everyone I came in contact with. I had the chance to meet Kenneth, I worked with Kenneth on my last home loan, I enjoyed speaking with him from our first introduction to the end of the purchase, I relied heavily on Kenneth's answers to my questions, he is very knowledgeable and I could and did ask him a lot of questions, even when we were both so busy, we emailed one another and the response time was short, sometimes he called to check on me and see how I was doing.and when I was really stressed he was able to answer questions and keep me calmed down. I enjoyed working with Kenneth and would suggest that any one even considering a loan, talk with Kenneth. He was reliable, honest and worked very hard to make every thing clear to me and keep me on track, Thanks to Kenneth and all the other folks I had the opportunity to work with I am in my second home and look forward to working with them all again in the future for my retirement home. Thanks again Kenneth you made my life a lot calmer while going through this process, I'm very happy with the outcome. Thanks again to you all, Shirley Brinson"

Let's Vibe Words Matter

"I cannot say enough good stuff about Nick Bowman! Our experience with Nick took us back to the days of old when customer service was top notch. Nick went above and beyond our expectations. He is ...I cannot say enough good stuff about Nick Bowman! Our experience with Nick took us back to the days of old when customer service was top notch. Nick went above and beyond our expectations. He is professional, you can hear the smile in his voice when speaking on the phone, and he makes you feel like you are his only client. His communication and knowledge of the industry is very impressive. He showed a genuine appreciation for us choosing Rocket for our mortgage. We are very grateful to have had the opportunity to work with Nick. He's compassionate and patient. From the beginning of our mortgage process until the day of closing, it was flawless. Nick was awesome! My son, who is our realtor, my husband and I love, love, love this guy! I have and will continue to recommend family and friends to Nick Bowman! Please don't every loose your passion for people and the industry. Thank you, Nick."

Brian Tuttle

"Colton was awesome, continually followed up with me to make sure the refinance was going smoothly every step of the way (including while at home 😉). Once the process was done he followed up to make ...Colton was awesome, continually followed up with me to make sure the refinance was going smoothly every step of the way (including while at home 😉). Once the process was done he followed up to make sure we had everything, and with laws that differ from state to state, he let us know other things we had to do on our own that he couldn’t. And again followed up to make sure it was done or in the process of getting done. I hope all of your agents are like him because the whole experience was awesome!!! Thanks Colton"

Brian Posteraro

"Worked with Nathan at the recommendation of my realtor, who has recommended him to his other clients. I shopped around for loans, and most either could not get the rates, credits, and other options ...Worked with Nathan at the recommendation of my realtor, who has recommended him to his other clients. I shopped around for loans, and most either could not get the rates, credits, and other options rocket/Nathan could, or they were trying way too hard, and it felt impersonal and like I left a used car dealership. they would try to manufacture the personal touch with videos and follow up calls, but it was clear they did not listen or care. One contacted me again 6 months after I had already told them I went with rocket and purchased a house.... to ask me if I was still looking for a house. Nathan called me 6 months after my purchase, but it was because he found me a fantastic refi option, based on our info from the original mortgage with him, which we went with. I can't recommend him enough and I am glad our realtor referred us."

Michael Phillips

"Kevin is a consummate professional! He was extremely helpful navigating the refinancing of our two homes and was available for any and all calls. It is rare to come across individuals such as Kevin, ...Kevin is a consummate professional! He was extremely helpful navigating the refinancing of our two homes and was available for any and all calls. It is rare to come across individuals such as Kevin, who is attentive to customer concern, who listened closely to our concerns, and if it was within his power to fulfill the desired outcome of our requests. Not sure what he is being paid but as a business owner, I would make sure he is paid at a competitive rate so as not to lose a highly valuable employee. Sincerely, Ricky Phillips 863-221-9043 rickyp487@gmail.com"

Jake May
Jake May

Jake May

Rocket Mortgage
73 Reviews
Mary Anne Barnheiser

"Jake started, walked us through, and completed our request for a second on our property. He knew exactly what we wanted from just the few things I asked, got us an incredible interest rate, and ...Jake started, walked us through, and completed our request for a second on our property. He knew exactly what we wanted from just the few things I asked, got us an incredible interest rate, and expedited the process with incredible efficiency while still being friendly and engaging. Everything was completed online except the closing, which was accomplished at our own home with a notary that traveled to us. We were super impressed. Nothing I have tried to get accomplished lately was done so efficiently and painlessly (even trying to get our front door lock replaced or kitchen lights replaced. We are extremely grateful to Jake."

Sonny TheHost

"Man !!! this experience has been super relieving, exciting and amazing all thanks to Katie and Her team. We were down on our luck with our previous lender, saddened and defeated, and once we spoke to ...Man !!! this experience has been super relieving, exciting and amazing all thanks to Katie and Her team. We were down on our luck with our previous lender, saddened and defeated, and once we spoke to Katie and she heard the news she instantly said “I got this”. From start to finish Katie literally became a saving Angel of Grace. She was very professional, accurate, personable and communicated every single thing before we knew it we were closing. Coming from all of the stress that we had prior we literally seen the other end of the spectrum with Katie and Her team. They kept us updated and breeze by our process. Katie told us at the start we got this ,We’re gonna close I got you. We felt secure and in good hands and we have never been let down through this entire process even our realtor was excited and loved all that rocket mortgage, Katie‘s team brought . she said ,what she said and she meant it. Epic mic drop thank you so much. Katy literally might be a part of our family now thank you Roc mortgage Katy is an amazing representative. And she meant it. Epic mic drop ,thank you so much. Katie literally might be a part of our family now .thank you Rocket mortgage. Katie is a amazing representative and a reason any business with thrive AA+++++++++!!!!"

Horace Borders

"My personal opinion of Shawtann's performance is above excellent plus +, he got the ball rolling: I simply phoned Rocket Mortgage with regards to my personal qualifications of refi on my single ...My personal opinion of Shawtann's performance is above excellent plus +, he got the ball rolling: I simply phoned Rocket Mortgage with regards to my personal qualifications of refi on my single family home, in which I had doubts, even though I knew I had sound financial stability. However, in my mind, I had not expected to get qualified as "quickly", and if not I was prepared to take the necessary measures to qualify for refi again in the near future. Simply because being married, I was requesting refi in my name only, then Shawtann suggested taking look my numbers and status for refi qualifications as an individual, then by crunching my numbers through the financial system, then with minor adjustments (low an behold) I qualified, my credit score improved, debts are now gone, and as a family we now have more disposable income an financial freedom to move forward in life and without worry. Bottom-line, my family is at peace, and we're happier going forward into the future, thanks to Shawtann and Rocket Mortgage/Rocket Mortgage. Sincerely, Horace E. Borders Jr."

Chris Ponn

"I like to leave reviews becasue they are important for others to see. Greg is an easy one to leave a review for. He was with me form the beginig, he was never pushy. He helped me when i needed help, ...I like to leave reviews becasue they are important for others to see. Greg is an easy one to leave a review for. He was with me form the beginig, he was never pushy. He helped me when i needed help, he encouraged me whne I had things to gather that seemed liek to much for me to do. He was always professional and positive. he is easy to recomend becasue he does a great job adn was great to work wiht. He kept in touch but not enought to be btohersome. He was always a ophone text or email a away. I highly recomend him and Rocket Mortgage. It was a pleasant experience."