Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 62 of 372
Sierra Kopp
Sierra Kopp

Sierra Kopp
Rocket Mortgage
73 Reviews
Laquinsa Askew

"It was a great pleasure working with Sierra. Customer service is number one in my book when it comes to dealing with companies. Sierra exceeded my expectations. If she said that she was going to call,...It was a great pleasure working with Sierra. Customer service is number one in my book when it comes to dealing with companies. Sierra exceeded my expectations. If she said that she was going to call, email, or text, that’s exactly what she did. If she was supposed to call at a certain time and if she was still on the phone with another customer, she had a coworker call me just to tell me that she was going to be a few minutes late calling me. That alone told me that she stuck to her word. She also responded to emails quickly. If it wasn’t for Sierra, I would’ve chosen another company to give my business to. I recommend anybody that looking to do anything with their mortgage contact Sierra. She will not let you down."

Kevin Lange
Kevin Lange

Kevin Lange
Rocket Mortgage
73 Reviews
Michael Phillips

"Kevin is a consummate professional! He was extremely helpful navigating the refinancing of our two homes and was available for any and all calls. It is rare to come across individuals such as Kevin, ...Kevin is a consummate professional! He was extremely helpful navigating the refinancing of our two homes and was available for any and all calls. It is rare to come across individuals such as Kevin, who is attentive to customer concern, who listened closely to our concerns, and if it was within his power to fulfill the desired outcome of our requests. Not sure what he is being paid but as a business owner, I would make sure he is paid at a competitive rate so as not to lose a highly valuable employee. Sincerely, Ricky Phillips 863-221-9043 rickyp487@gmail.com"

Jake May
Jake May

Jake May
Rocket Mortgage
73 Reviews
Mary Anne Barnheiser

"Jake started, walked us through, and completed our request for a second on our property. He knew exactly what we wanted from just the few things I asked, got us an incredible interest rate, and ...Jake started, walked us through, and completed our request for a second on our property. He knew exactly what we wanted from just the few things I asked, got us an incredible interest rate, and expedited the process with incredible efficiency while still being friendly and engaging. Everything was completed online except the closing, which was accomplished at our own home with a notary that traveled to us. We were super impressed. Nothing I have tried to get accomplished lately was done so efficiently and painlessly (even trying to get our front door lock replaced or kitchen lights replaced. We are extremely grateful to Jake."

Babak Motamedi
Babak Motamedi

Babak Motamedi
Rocket Mortgage
73 Reviews
Bethany Matern

"To be honest, in the beginning I was skeptical and a bit frustrated because it didn't seem like Babak was really giving my situation his all... but the further into the process we got the more I ...To be honest, in the beginning I was skeptical and a bit frustrated because it didn't seem like Babak was really giving my situation his all... but the further into the process we got the more I realized how much work he was putting into my process behind the scenes where I couldn't see it. As it turned out, he was going above and beyond on his end- finding me credits and different discounts to lower the closing costs, being available outside of office hours to answer my questions, and doing everything in his power to get me in my new house! So he went from being someone I just /had/ to deal with to soon becoming someone I preferred dealing with- my go-to guy for the most current and accurate information on my loan process and who always was right on top of things even when other people or mechanisms involved in the process were somehow on a different page thus confusing the matter. In the beginning of the process, which was entirely new and foreign to me as a young first time homebuyer, I admit I judged him prematurely but ultimately I am so glad I stuck it out with him because he played a huge part in making this happen as quickly and as painlessly as possible for me and I couldn't be happier! I would definitely work with him again in the future if possible. The big take away here is that loan processes in general are complicated and confusing and downright frustrating at times and even if it seemed like he wasn't on my side, Babak was more on my side than I really knew until the end of the process. Babak is awesome at what he does and he helped make my first home buying process a relatively quick and painless success! Thank you!"

Katie Wahl
Katie Wahl

Katie Wahl
Rocket Mortgage
73 Reviews
Sonny TheHost

"Man !!! this experience has been super relieving, exciting and amazing all thanks to Katie and Her team. We were down on our luck with our previous lender, saddened and defeated, and once we spoke to ...Man !!! this experience has been super relieving, exciting and amazing all thanks to Katie and Her team. We were down on our luck with our previous lender, saddened and defeated, and once we spoke to Katie and she heard the news she instantly said “I got this”. From start to finish Katie literally became a saving Angel of Grace. She was very professional, accurate, personable and communicated every single thing before we knew it we were closing. Coming from all of the stress that we had prior we literally seen the other end of the spectrum with Katie and Her team. They kept us updated and breeze by our process. Katie told us at the start we got this ,We’re gonna close I got you. We felt secure and in good hands and we have never been let down through this entire process even our realtor was excited and loved all that rocket mortgage, Katie‘s team brought . she said ,what she said and she meant it. Epic mic drop thank you so much. Katy literally might be a part of our family now thank you Roc mortgage Katy is an amazing representative. And she meant it. Epic mic drop ,thank you so much. Katie literally might be a part of our family now .thank you Rocket mortgage. Katie is a amazing representative and a reason any business with thrive AA+++++++++!!!!"

Shawtann Whitson
Shawtann Whitson

Shawtann Whitson
Rocket Mortgage
72 Reviews
Horace Borders

"My personal opinion of Shawtann's performance is above excellent plus +, he got the ball rolling: I simply phoned Rocket Mortgage with regards to my personal qualifications of refi on my single ...My personal opinion of Shawtann's performance is above excellent plus +, he got the ball rolling: I simply phoned Rocket Mortgage with regards to my personal qualifications of refi on my single family home, in which I had doubts, even though I knew I had sound financial stability. However, in my mind, I had not expected to get qualified as "quickly", and if not I was prepared to take the necessary measures to qualify for refi again in the near future. Simply because being married, I was requesting refi in my name only, then Shawtann suggested taking look my numbers and status for refi qualifications as an individual, then by crunching my numbers through the financial system, then with minor adjustments (low an behold) I qualified, my credit score improved, debts are now gone, and as a family we now have more disposable income an financial freedom to move forward in life and without worry. Bottom-line, my family is at peace, and we're happier going forward into the future, thanks to Shawtann and Rocket Mortgage/Rocket Mortgage. Sincerely, Horace E. Borders Jr."

Greg Wilder-Romans
Greg Wilder-Romans

Greg Wilder-Romans
Rocket Mortgage
73 Reviews
Chris Ponn

"I like to leave reviews becasue they are important for others to see. Greg is an easy one to leave a review for. He was with me form the beginig, he was never pushy. He helped me when i needed help, ...I like to leave reviews becasue they are important for others to see. Greg is an easy one to leave a review for. He was with me form the beginig, he was never pushy. He helped me when i needed help, he encouraged me whne I had things to gather that seemed liek to much for me to do. He was always professional and positive. he is easy to recomend becasue he does a great job adn was great to work wiht. He kept in touch but not enought to be btohersome. He was always a ophone text or email a away. I highly recomend him and Rocket Mortgage. It was a pleasant experience."

Neil Apolzan
Neil Apolzan

Neil Apolzan
Rocket Mortgage
72 Reviews
Harry Gramig

"I've had a very good experience having Neil work with us on our Reverse Mortgage. My wife and I knew nothing about Reverse Mortgages until we were in contact with Neil Apolzan , This Gentleman speaks ...I've had a very good experience having Neil work with us on our Reverse Mortgage. My wife and I knew nothing about Reverse Mortgages until we were in contact with Neil Apolzan , This Gentleman speaks in layman terms so we now understand every aspect of what we were doing and are very grateful for his assistance, Neil followed us thru every step of the way and was always available to answer questions we had, His followup was the best we have experienced from any company we have dealt with on any financial matter. We would recommend Neil to any one looking into a Reverse Mortgage. Thank you Neil "

Zac Appleby
Zac Appleby

Zac Appleby
Rocket Mortgage
72 Reviews
Doug Robertson

"There we were, having just made an offer on our dream home ... an air park property adjoining the lake ... surrounded by rolling hills and trees. This property had everything that we had been looking ...There we were, having just made an offer on our dream home ... an air park property adjoining the lake ... surrounded by rolling hills and trees. This property had everything that we had been looking for at a price we could afford. All we needed to close the deal was our financing. Zac Appleby and the team at Rocket Mortgage turned our dream into reality! Zac made us feel comfortable right from the start. He was there for us every step of the way, always taking the time to answer all our questions as we moved through the process. We really appreciated his “let’s get this done and get you guys into your new home” attitude. He is knowledgeable, helpful, and attentive to detail. Zac genuinely cares about his clients, and made himself readily available throughout the entire process. Having closed on our new home, we went by the property to celebrate. We were just standing there taking it all in when Zac called to say “congratulations and thank you”. In the process of buying a home, we had made a new friend!"

Ryan Bazzana
Ryan Bazzana

Ryan Bazzana
Rocket Mortgage
72 Reviews
Kevin Miller

"I had an excellent experience with Ryan and the rest of the Rocket Mortgage crew through a refi process that was a little complex, with several delays and extensions that were needed because of ...I had an excellent experience with Ryan and the rest of the Rocket Mortgage crew through a refi process that was a little complex, with several delays and extensions that were needed because of unanticipated issues that had nothing to do with Ryan or Rocket Mortgage. All along, he and his colleagues kept us up to date with where we were in the process and what our next step was going to be. My questions were always answered quickly and clearly. In the end, we got exactly the result we wanted."