"This was my first experience dealing with a mortgage in years, and thanks to Michael's commitment to the Customer, his availability at all times (weekends, evenings, etc), even after I was transferred...This was my first experience dealing with a mortgage in years, and thanks to Michael's commitment to the Customer, his availability at all times (weekends, evenings, etc), even after I was transferred to the next group in the mortgage application process, he made the experience a good one and as painless as spending thousands of dollars can be! I have, and continue to recommend Michael to others who are thinking of going down the road of home ownership or re-financing."