Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 62 of 374
Ben Walstrom
Ben Walstrom

Ben Walstrom
Rocket Mortgage
74 Reviews
Barbara Kiely

"I cannot say enough about Ben. The entire refinance process took 2 telephone calls and my providing a limited amount of documentation once! He answered every question I had and was able to provide me ...I cannot say enough about Ben. The entire refinance process took 2 telephone calls and my providing a limited amount of documentation once! He answered every question I had and was able to provide me with several options and the corresponding costs and benefits of each. This was not the experience I had with the bank that held my mortgage for the last 10 years. I am not a tech person and the thought of an online process was intimidating. But Ben walked me through it easily. I had seen Rocket Mortgage ads for a long time and never seriously considered them as I thought if my bank could not help me, how could Rocket Mortgage? Wow - was i ever wrong. My only regret is that i didn't contact Rocket Mortgage the first time!"

Cindy Wang
Cindy Wang

Cindy Wang
Rocket Mortgage
74 Reviews
Larry Manuel

"I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing ...I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing problem with not being able to understand spoken words over the phone, so she set things up where we used texting and e-mail to get everything done. She kept me up to date all through the loan process from start to finish, following up with me on things I needed to do and in getting my loan closing scheduled. I highly recommend Cindy and thank her again for working with me."

Shawtann Whitson
Shawtann Whitson

Shawtann Whitson
Rocket Mortgage
74 Reviews
Horace Borders

"My personal opinion of Shawtann's performance is above excellent plus +, he got the ball rolling: I simply phoned Rocket Mortgage with regards to my personal qualifications of refi on my single ...My personal opinion of Shawtann's performance is above excellent plus +, he got the ball rolling: I simply phoned Rocket Mortgage with regards to my personal qualifications of refi on my single family home, in which I had doubts, even though I knew I had sound financial stability. However, in my mind, I had not expected to get qualified as "quickly", and if not I was prepared to take the necessary measures to qualify for refi again in the near future. Simply because being married, I was requesting refi in my name only, then Shawtann suggested taking look my numbers and status for refi qualifications as an individual, then by crunching my numbers through the financial system, then with minor adjustments (low an behold) I qualified, my credit score improved, debts are now gone, and as a family we now have more disposable income an financial freedom to move forward in life and without worry. Bottom-line, my family is at peace, and we're happier going forward into the future, thanks to Shawtann and Rocket Mortgage/Rocket Mortgage. Sincerely, Horace E. Borders Jr."

Greg Wilder-Romans
Greg Wilder-Romans

Greg Wilder-Romans
Rocket Mortgage
74 Reviews
Chris Ponn

"I like to leave reviews becasue they are important for others to see. Greg is an easy one to leave a review for. He was with me form the beginig, he was never pushy. He helped me when i needed help, ...I like to leave reviews becasue they are important for others to see. Greg is an easy one to leave a review for. He was with me form the beginig, he was never pushy. He helped me when i needed help, he encouraged me whne I had things to gather that seemed liek to much for me to do. He was always professional and positive. he is easy to recomend becasue he does a great job adn was great to work wiht. He kept in touch but not enought to be btohersome. He was always a ophone text or email a away. I highly recomend him and Rocket Mortgage. It was a pleasant experience."

Jake Williams
Jake Williams

Jake Williams
Rocket Mortgage
74 Reviews
Ana Beaverhausen

"First and foremost, a comfortable experience to what most view as a stressful, uncomfortable process including myself. Jake walked me through the refinance from the moment he picked up the phone. A ...First and foremost, a comfortable experience to what most view as a stressful, uncomfortable process including myself. Jake walked me through the refinance from the moment he picked up the phone. A simple search and inquiry on the internet looking for a VA "cash-out" routed me to Rocket Mortgage and Jake. I had been inundated with offers of refinancing, cash-outs, etc. from multiple lenders all willing to "help" the veteran. The reviews were not favorable of the ones that showed interest towards me so that's when my search started. All my questions were quickly and efficiently answered. After about 5 minutes into the process, I started to settle down and a positive feeling started to ease my mind. He's good and good at it. It wasn't all business. We got to know a bit about each other which separated him from the typical "salesman" approach. I honestly felt he was there for me. Again, the process was quick. Having great credit and all my needed paperwork at hand made it easier. (Hint Hint)) After the initial process and moving on to the next step(s) which involved different teams doing their thing, I referred back to Jake for a few questions. Even though his initial job was done, he got back to me in a timely fashion and walked me through my concerns and questions. If I knew how easy this was, I would of done it a while ago but just hearing the stories in other reviews added to my hesitation. The closing was quicker than expected, the closing was done right at my kitchen table and funds were deposited sooner than estimated. Thank you to Jake and the rest of the Rocket Mortgage team for making all worth while."

Nick Abusalah
Nick Abusalah

Nick Abusalah
Rocket Mortgage
73 Reviews
Marco DePril

"While planning on buying a new hame we decided to try @RocketMortgage on a whim, only having seen their tv adds but not having any experience with them. We were assigned a Mortgage rep named Nick ...While planning on buying a new hame we decided to try @RocketMortgage on a whim, only having seen their tv adds but not having any experience with them. We were assigned a Mortgage rep named Nick Abusalah. Having dealt with others in this field I was a bit sceptical after hearing what he was going to do for me. I was SOOO wrong he has come through on every promise he made, honestly it was like being on a cruise ship with your own personal butler. This was probably, strike that, definitely the easiest major financial transaction I have ever completed. My hand was held every step of the way, and he is ALWAYS a phone call, email or text away, pretty much 24/7. And yes I have texted him at weird hours and on the weekend and he always responds. So normally once you sign on the bottom line your rep disappears, not with Rocket Nick is still taking care of my account and available whenever I need him. If you haven’t tried Rocket, I strongly recommend it for the ease of use and the personal care provided by people like Nick!"

Nick Bowman
Nick Bowman

Nick Bowman
Rocket Mortgage
73 Reviews
Let's Vibe Words Matter

"I cannot say enough good stuff about Nick Bowman! Our experience with Nick took us back to the days of old when customer service was top notch. Nick went above and beyond our expectations. He is ...I cannot say enough good stuff about Nick Bowman! Our experience with Nick took us back to the days of old when customer service was top notch. Nick went above and beyond our expectations. He is professional, you can hear the smile in his voice when speaking on the phone, and he makes you feel like you are his only client. His communication and knowledge of the industry is very impressive. He showed a genuine appreciation for us choosing Rocket for our mortgage. We are very grateful to have had the opportunity to work with Nick. He's compassionate and patient. From the beginning of our mortgage process until the day of closing, it was flawless. Nick was awesome! My son, who is our realtor, my husband and I love, love, love this guy! I have and will continue to recommend family and friends to Nick Bowman! Please don't every loose your passion for people and the industry. Thank you, Nick."

Colton Corlett
Colton Corlett

Colton Corlett
Rocket Mortgage
73 Reviews
Brian Tuttle

"Colton was awesome, continually followed up with me to make sure the refinance was going smoothly every step of the way (including while at home 😉). Once the process was done he followed up to make ...Colton was awesome, continually followed up with me to make sure the refinance was going smoothly every step of the way (including while at home 😉). Once the process was done he followed up to make sure we had everything, and with laws that differ from state to state, he let us know other things we had to do on our own that he couldn’t. And again followed up to make sure it was done or in the process of getting done. I hope all of your agents are like him because the whole experience was awesome!!! Thanks Colton"

Chad Galloway
Chad Galloway

Chad Galloway
Rocket Mortgage
73 Reviews
Mike Keeley

"Have had numerous real-estate transactions during my tenure on this earth, but the one with Rocket Mortgage has been the smoothest, less involved, the best and quickest of them all. And, it all ...Have had numerous real-estate transactions during my tenure on this earth, but the one with Rocket Mortgage has been the smoothest, less involved, the best and quickest of them all. And, it all started with a phone call from Chad. It was the experience that is the epitome of what all loan process's should be. The process went from start to finish as it was advertised , each step of the process was simple and seamless and expertly explained. Thank You = Chad !! A ++"

Nathan Konwinski
Nathan Konwinski

Nathan Konwinski
Rocket Mortgage
73 Reviews
Brian Posteraro

"Worked with Nathan at the recommendation of my realtor, who has recommended him to his other clients. I shopped around for loans, and most either could not get the rates, credits, and other options ...Worked with Nathan at the recommendation of my realtor, who has recommended him to his other clients. I shopped around for loans, and most either could not get the rates, credits, and other options rocket/Nathan could, or they were trying way too hard, and it felt impersonal and like I left a used car dealership. they would try to manufacture the personal touch with videos and follow up calls, but it was clear they did not listen or care. One contacted me again 6 months after I had already told them I went with rocket and purchased a house.... to ask me if I was still looking for a house. Nathan called me 6 months after my purchase, but it was because he found me a fantastic refi option, based on our info from the original mortgage with him, which we went with. I can't recommend him enough and I am glad our realtor referred us."