Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 62 of 374
Scott Nowicki
Scott Nowicki

Scott Nowicki
Rocket Mortgage
74 Reviews
Ed Miller

"I was very apprehensive about refinancing my home because of the many horror stories that I have heard about undisclosed fees discovered after the signing. Every time I had questions or doubts About ...I was very apprehensive about refinancing my home because of the many horror stories that I have heard about undisclosed fees discovered after the signing. Every time I had questions or doubts About the process, Scott would patiently and calmly explain the details and calm my anxiety. I probably created a bit of anxiety for Scott while he worked with me but in the end, Scott put his arm around me like a big brother and explain everything in such detail that I was totally confident in his ability as he walked me through the steps. When all was said and done, I did a complete review and was totally satisfied."

Molly Semke
Molly Semke

Molly Semke
Rocket Mortgage
74 Reviews
Pedro Valentin

"Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, ...Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, considerate, and diligent in ensuring I had all information needed to move to the next step in the loan process. Molly, continuously kept me abreast of all new required and recently submitted records. Molly, was always courteous, and displayed a sense of ownership towards the entire process, even until and after closing. As a previous supervisor / manager I value the service Molly awarded to me, and If I were hiring, promoting, or awarding any of my employees Molly would receive the highest award possible due to whom she is. She has represented Rocket Mortgage very well, above any of the other representatives which I had contact with which were a minimum of five. The care and concern she presented made the process smooth, less time consuming, and less cumbersome. If Rocket Mortgage had more employees such as Molly Rocket Mortgage will consistently outperform competitors. I highly recommend a promotion or salary increase to one of your Best employees that I have had contact with. I sincerely appreciate this opportunity to review Molly Semke. Pedro A. Valentin "

Ben Walstrom
Ben Walstrom

Ben Walstrom
Rocket Mortgage
74 Reviews
Barbara Kiely

"I cannot say enough about Ben. The entire refinance process took 2 telephone calls and my providing a limited amount of documentation once! He answered every question I had and was able to provide me ...I cannot say enough about Ben. The entire refinance process took 2 telephone calls and my providing a limited amount of documentation once! He answered every question I had and was able to provide me with several options and the corresponding costs and benefits of each. This was not the experience I had with the bank that held my mortgage for the last 10 years. I am not a tech person and the thought of an online process was intimidating. But Ben walked me through it easily. I had seen Rocket Mortgage ads for a long time and never seriously considered them as I thought if my bank could not help me, how could Rocket Mortgage? Wow - was i ever wrong. My only regret is that i didn't contact Rocket Mortgage the first time!"

Cindy Wang
Cindy Wang

Cindy Wang
Rocket Mortgage
74 Reviews
Larry Manuel

"I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing ...I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing problem with not being able to understand spoken words over the phone, so she set things up where we used texting and e-mail to get everything done. She kept me up to date all through the loan process from start to finish, following up with me on things I needed to do and in getting my loan closing scheduled. I highly recommend Cindy and thank her again for working with me."

Greg Wilder-Romans
Greg Wilder-Romans

Greg Wilder-Romans
Rocket Mortgage
74 Reviews
Chris Ponn

"I like to leave reviews becasue they are important for others to see. Greg is an easy one to leave a review for. He was with me form the beginig, he was never pushy. He helped me when i needed help, ...I like to leave reviews becasue they are important for others to see. Greg is an easy one to leave a review for. He was with me form the beginig, he was never pushy. He helped me when i needed help, he encouraged me whne I had things to gather that seemed liek to much for me to do. He was always professional and positive. he is easy to recomend becasue he does a great job adn was great to work wiht. He kept in touch but not enought to be btohersome. He was always a ophone text or email a away. I highly recomend him and Rocket Mortgage. It was a pleasant experience."

Jake Williams
Jake Williams

Jake Williams
Rocket Mortgage
74 Reviews
Ana Beaverhausen

"First and foremost, a comfortable experience to what most view as a stressful, uncomfortable process including myself. Jake walked me through the refinance from the moment he picked up the phone. A ...First and foremost, a comfortable experience to what most view as a stressful, uncomfortable process including myself. Jake walked me through the refinance from the moment he picked up the phone. A simple search and inquiry on the internet looking for a VA "cash-out" routed me to Rocket Mortgage and Jake. I had been inundated with offers of refinancing, cash-outs, etc. from multiple lenders all willing to "help" the veteran. The reviews were not favorable of the ones that showed interest towards me so that's when my search started. All my questions were quickly and efficiently answered. After about 5 minutes into the process, I started to settle down and a positive feeling started to ease my mind. He's good and good at it. It wasn't all business. We got to know a bit about each other which separated him from the typical "salesman" approach. I honestly felt he was there for me. Again, the process was quick. Having great credit and all my needed paperwork at hand made it easier. (Hint Hint)) After the initial process and moving on to the next step(s) which involved different teams doing their thing, I referred back to Jake for a few questions. Even though his initial job was done, he got back to me in a timely fashion and walked me through my concerns and questions. If I knew how easy this was, I would of done it a while ago but just hearing the stories in other reviews added to my hesitation. The closing was quicker than expected, the closing was done right at my kitchen table and funds were deposited sooner than estimated. Thank you to Jake and the rest of the Rocket Mortgage team for making all worth while."

Mike Abdallah
Mike Abdallah

Mike Abdallah
Rocket Mortgage
73 Reviews
Susan Hernandez

"Oh my goodness I am so happy I found this area to review Mike!!! Let me start at the beginning. 3 or 4 years back we started getting notifications in our mailbox about refinancing. I wasn't sure how ...Oh my goodness I am so happy I found this area to review Mike!!! Let me start at the beginning. 3 or 4 years back we started getting notifications in our mailbox about refinancing. I wasn't sure how it worked and I asked Wells Fargo, who bought our loan from Mortgage Advisory Group back in 2011, and even they could not explain it to me in a form I can understand. We never then refinanced. We were scared and didn't know how things worked and wasn't sure if we needed to put money down, so on and so forth. A co-worker of mine said he was refi'ed and it was awesome. I asked with whom he refi'ed with and he stated Rocket Mortgage (Kohl and Corissa Steinman- they referred me). So I asked him how he liked Rocket Mortgage and he said "If I would've known it was going to be easy I would've used them to get a loan when buying our home". I am so happy we got to work with Mike. He was so patient and kind to an old woman who is not good with talking about finances and money. He ALWAYS got right back to me, and he ALWAYS kept his word, that is truly important to me. Mike thank you so much for all you did for us (mostly me)... Thank you so much for easy to talk to and you also laughed at some of my really dumb jokes. Mike is an asset to Rocket Mortgage and Rocket Mortgage!"

Nick Abusalah
Nick Abusalah

Nick Abusalah
Rocket Mortgage
73 Reviews
Marco DePril

"While planning on buying a new hame we decided to try @RocketMortgage on a whim, only having seen their tv adds but not having any experience with them. We were assigned a Mortgage rep named Nick ...While planning on buying a new hame we decided to try @RocketMortgage on a whim, only having seen their tv adds but not having any experience with them. We were assigned a Mortgage rep named Nick Abusalah. Having dealt with others in this field I was a bit sceptical after hearing what he was going to do for me. I was SOOO wrong he has come through on every promise he made, honestly it was like being on a cruise ship with your own personal butler. This was probably, strike that, definitely the easiest major financial transaction I have ever completed. My hand was held every step of the way, and he is ALWAYS a phone call, email or text away, pretty much 24/7. And yes I have texted him at weird hours and on the weekend and he always responds. So normally once you sign on the bottom line your rep disappears, not with Rocket Nick is still taking care of my account and available whenever I need him. If you haven’t tried Rocket, I strongly recommend it for the ease of use and the personal care provided by people like Nick!"

Colton Corlett
Colton Corlett

Colton Corlett
Rocket Mortgage
73 Reviews
Brian Tuttle

"Colton was awesome, continually followed up with me to make sure the refinance was going smoothly every step of the way (including while at home 😉). Once the process was done he followed up to make ...Colton was awesome, continually followed up with me to make sure the refinance was going smoothly every step of the way (including while at home 😉). Once the process was done he followed up to make sure we had everything, and with laws that differ from state to state, he let us know other things we had to do on our own that he couldn’t. And again followed up to make sure it was done or in the process of getting done. I hope all of your agents are like him because the whole experience was awesome!!! Thanks Colton"

Chad Galloway
Chad Galloway

Chad Galloway
Rocket Mortgage
73 Reviews
Mike Keeley

"Have had numerous real-estate transactions during my tenure on this earth, but the one with Rocket Mortgage has been the smoothest, less involved, the best and quickest of them all. And, it all ...Have had numerous real-estate transactions during my tenure on this earth, but the one with Rocket Mortgage has been the smoothest, less involved, the best and quickest of them all. And, it all started with a phone call from Chad. It was the experience that is the epitome of what all loan process's should be. The process went from start to finish as it was advertised , each step of the process was simple and seamless and expertly explained. Thank You = Chad !! A ++"