Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 63 of 373
Doug Robertson

"There we were, having just made an offer on our dream home ... an air park property adjoining the lake ... surrounded by rolling hills and trees. This property had everything that we had been looking ...There we were, having just made an offer on our dream home ... an air park property adjoining the lake ... surrounded by rolling hills and trees. This property had everything that we had been looking for at a price we could afford. All we needed to close the deal was our financing. Zac Appleby and the team at Rocket Mortgage turned our dream into reality! Zac made us feel comfortable right from the start. He was there for us every step of the way, always taking the time to answer all our questions as we moved through the process. We really appreciated his “let’s get this done and get you guys into your new home” attitude. He is knowledgeable, helpful, and attentive to detail. Zac genuinely cares about his clients, and made himself readily available throughout the entire process. Having closed on our new home, we went by the property to celebrate. We were just standing there taking it all in when Zac called to say “congratulations and thank you”. In the process of buying a home, we had made a new friend!"

Kevin Miller

"I had an excellent experience with Ryan and the rest of the Rocket Mortgage crew through a refi process that was a little complex, with several delays and extensions that were needed because of ...I had an excellent experience with Ryan and the rest of the Rocket Mortgage crew through a refi process that was a little complex, with several delays and extensions that were needed because of unanticipated issues that had nothing to do with Ryan or Rocket Mortgage. All along, he and his colleagues kept us up to date with where we were in the process and what our next step was going to be. My questions were always answered quickly and clearly. In the end, we got exactly the result we wanted."

Jean Bacon

"My first contact with Rocket Mortgage was with Mr. Alex Cavelli. He explained the various loans available to buy a house, was knowledgeable, asked relevant questions, gave me concise factual ...My first contact with Rocket Mortgage was with Mr. Alex Cavelli. He explained the various loans available to buy a house, was knowledgeable, asked relevant questions, gave me concise factual information that was easy to understand. I felt comfortable talking to him. Alex made sure my husband and I understood the process of getting a loan, the various steps involved, and how Rocket Mortgage helped navigate the process. I was able to contact Alex at any time during the process. He was always available, or had a team member contact us. I always felt Alex was there to depend on. He contacted us periodically to update us on the progress of our loan, guide us through the paperwork, inform us of the next step as well as inform us who our contact people were. Alex's caring support kept applying for the loan and finding a home, from being overwhelming. We are more than grateful for his generous assistance. We will continue to recommend Mr. Cavelli to all our friends and family and anyone who needs a loan for a home. Paul & Jean Bacon Hinesville, GA"

Mike Keeley

"Have had numerous real-estate transactions during my tenure on this earth, but the one with Rocket Mortgage has been the smoothest, less involved, the best and quickest of them all. And, it all ...Have had numerous real-estate transactions during my tenure on this earth, but the one with Rocket Mortgage has been the smoothest, less involved, the best and quickest of them all. And, it all started with a phone call from Chad. It was the experience that is the epitome of what all loan process's should be. The process went from start to finish as it was advertised , each step of the process was simple and seamless and expertly explained. Thank You = Chad !! A ++"

Michael Lou

"Mr. Hightower engagements reflects the visions and commitments that brings values and benefits to the lending institution he represents and to the customer. He promotes and influences positive ...Mr. Hightower engagements reflects the visions and commitments that brings values and benefits to the lending institution he represents and to the customer. He promotes and influences positive behaviors throughout the pivotal stages and instrumental in transforming the open communications to ensure successful results. His undisputed passion and execution of ethical attributes in the services and operating rhythm of on time commitments and tasks creates and cultivates a trustworthy and dependable relationships that enhances customer confidence. He is excellent in sharing information, knowledge, facts, and data with the framework in openness and transparency that is innovative and inspirational in execution that delivers sustainable and comprehensive approaches that demonstrates a significant successful recipe."

Ram Chills

"Anna helped me buy my first home this month and she was so great throughout the whole process. I didn't really know much about the homebuying or loan process, but Anna thoroughly talked me through ...Anna helped me buy my first home this month and she was so great throughout the whole process. I didn't really know much about the homebuying or loan process, but Anna thoroughly talked me through everything. She was super communicative and very responsive to all of the random questions I came up with through the process. When I finally found a house I wanted to make an offer on,she got the necessary paperwork together for me right away . She requested all the documents she needed from me and my wife and kept the paperwork organized until we needed the approval letter. She was able to get us the approval letter quickly so we could put in our offer. She worked till the end and followed up with us/agent everyone she can do and finally made us buy a house ontime. If you're looking for a quality loan agent who is able to answer any questions you have and will do whatever it takes to help you with the loan process don't look any further.Go with Anna."

Daniel Attaway

"When I initially ventured onto the Rocket Mortgage website, I was only curious about financing, was not sure if I would even qualify for a loan, you could say I was not very confident, being a first ...When I initially ventured onto the Rocket Mortgage website, I was only curious about financing, was not sure if I would even qualify for a loan, you could say I was not very confident, being a first time buyer. Louis was the agent who I had contact with. He immediately made me comfortable requesting information on the home buying process, I never felt any pressure from him. When I decided to proceed, it felt like Louis did ALL the work, I only needed to provide him information, send some faxes of my finances...etc. Louis would send me emails to update me on progress of my loan, when he said he would call, he would call just as he said, I NEVER felt out of the loop. He walked me through every single step, even helping me to use some features of my home computer, (Im not very computer literate). The service I received from Louis Mendoza was beyond 5 stars, he continuously went above and beyond to help me buy my first home. THANKS Louis!!"

Shadi Saman

"Mike was very professional and very honest in his work ethics, I was able to close 2 homes with him, and more ever, I had my clients with me at some point while interacting with Mike, and my clients ...Mike was very professional and very honest in his work ethics, I was able to close 2 homes with him, and more ever, I had my clients with me at some point while interacting with Mike, and my clients asked me, and I advised them to reach out to him, and luckily they closed with him too, and they were content. Mike, Hala and team: Thank you from the bottom of my heart for securing us in a great deal and offering us a fab value for our loan, you made the process very easy, and the transition very smooth, and we were lucky to be dealing with you. I understand the closing procedures and documents to be collected are some of the most painfull procedures that are out there, but you made it very easy for us, and we can't thank you enough for it. Thank you again, Always recommending you and we hope to close one more with you very soon. Shadi Saman "

Luke Arredondo

"Kevin was a fantastic person to work with on our new purchase. He facilitated everything smoothly for our re-location, got us approved with a contingent offer as we sold one home, found another, took ...Kevin was a fantastic person to work with on our new purchase. He facilitated everything smoothly for our re-location, got us approved with a contingent offer as we sold one home, found another, took a new job with a new salary that was all rolled into the picture and it all went incredibly well. I knew I had a great job offer and that the move was right for my family, but I was worried that selling one house, moving, finding another, buying that one, all while starting a new job and getting the kids enrolled in a new school would be a gigantic task. Kevin helped us work through a ton of details and was super quick to respond to all of our questions. This is our second purchase of a home through Rocket Mortgage and this was even more impressive service than our first one was!"

Kesava Murthy

"Tom , i got connected by chance after i got an email, a routine sales talk email, and we just talked for a few minutes. Since i had all the info. memorised i laid it to him and he was taking notes i ...Tom , i got connected by chance after i got an email, a routine sales talk email, and we just talked for a few minutes. Since i had all the info. memorised i laid it to him and he was taking notes i guess. Within a day or two we are on and my loan was under progress and we got it done. We could have done it little earlier, a few weeks earlier , but i was away since i work on a US Navy ship and be gone to sea for a few days and was having trouble with emails, sending scanned copies and or going on line or calling banks etc for statements. Otherwise i was getting instant email replies and phone msgs. back from Tom and it was a pleasure working with him. And my case, was not an easy , probably most difficult considering my various activities and spread out over across the country too. Anyway finally when i thanked him for getting this done considering many things on my side, i told Tom i would like to be in touch with him for future refinance and or new loans when it shows up in my life in a few years or even earlier."