Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 63 of 400
Nick Warner

"My last mortgage was with a local home town bank. I thought going with this online fancy approach was going to be difficult and have lots of points of communication breakdown. The rate savings were ...My last mortgage was with a local home town bank. I thought going with this online fancy approach was going to be difficult and have lots of points of communication breakdown. The rate savings were significant enough that I thought all the perceived challenges would be worth it... I have to say I have never been happier to be so wrong. This process was amazingly simple, straight forward and user friendly. When I got to closing I couldn't believe it I had been so guarded the whole time that I didn't even realize the process had gone through without a hitch. I can't say enough good about the entire Rocket Mortgage experience. Thank you to everyone involved and I will definitely continue to share my wonderful experience with then entire team at Rocket Mortgage. Booyah!"

Sandy Legere

"Sam was pleasant, friendly, very easy to talk to and extremely knowledgeable. He was reliable and readily available whenever I had a question. I rarely had any questions because he explained ...Sam was pleasant, friendly, very easy to talk to and extremely knowledgeable. He was reliable and readily available whenever I had a question. I rarely had any questions because he explained everything so well and made sure I understood the who process. Whenever I left a message, he would call me right back and apologize for not being able to take my call. My refinance experience was seamless. Sam was always on task and kept me up to date every step of the way. My loan went through earlier than expected and without a hitch. I would happily recommend Sam Dolato to my friends and family if ever they need a mortgage loan or need to refinance."

Joe Frey
Joe Frey

Joe Frey

Rocket Mortgage
74 Reviews
Vlad Vushaj

"Joe is quite possibly the greatest guy you'll ever meet / work with. This guy is compassionate, a citadel of knowledge and a PILLAR of the Rocket Mortgage family. If you are lucky enough to work ...Joe is quite possibly the greatest guy you'll ever meet / work with. This guy is compassionate, a citadel of knowledge and a PILLAR of the Rocket Mortgage family. If you are lucky enough to work with him as a member of his team, take advantage of this mentorship opportunity. It's a rare to find. If you work with Joe as a client, there's a reason why he is known as Joe Frey "The Mortgage Guy"... no one does it better! It was great working with you. I genuinely hope to work for you in the future again!"

Christopher Miller

"Justin really went above and beyond the call of duty when my realtor and I were rushing to submit an offer on a property before an open house the following day; I had contacted Justin via text at some...Justin really went above and beyond the call of duty when my realtor and I were rushing to submit an offer on a property before an open house the following day; I had contacted Justin via text at some crazy hour like 11.15pm (he works very long hours!) looking to get an approval letter for a higher amount than I already had, he contacted me from home and went straight to work getting me that approval letter, it arrived in my inbox at around 2am! I still feel bad for imposing on him in such a manner (and I'm not suggesting anyone else should do so unless absolutely necessary!) but it's just a great example of how hard Justin works for his clients. Right from the initial web chat to the point where my offer was accepted, Justin kept in contact to see how the house hunt was progressing. This being my first time buying in the US, I needed a lot of guidance and Justin really came through for me, I really can't recommend him highly enough!"

Brita Nicol

"Andrew was wonderful to work with. He was knowledgeable, insightful, and really listened to what I wanted. I felt heard and felt like he cared about what I wanted and was really working for me. He ...Andrew was wonderful to work with. He was knowledgeable, insightful, and really listened to what I wanted. I felt heard and felt like he cared about what I wanted and was really working for me. He worked hard to get me the best deal. The whole process was so easy. Andrew was incredibly polite and respectful. He was always available and I felt comfortable coming to him with any questions or concerns. I highly recommend Andrew and have nothing but good things to say about him."

John McNally

"This is not the first house we bought with Christopher. We found him to be transparent, intelligent and caring. That’s all we could possibly ask for but couldn’t imagine getting that in the mortgage ...This is not the first house we bought with Christopher. We found him to be transparent, intelligent and caring. That’s all we could possibly ask for but couldn’t imagine getting that in the mortgage business. We didn’t sign on to get a mortgage and hope to get Christopher it was Christopher or nothing. Our last experience was excellent and we had been recommended to Rocket Mortgage rocket mortgage through my best friend of 40 years. Although I wasn’t crazy about hearing NO, we certainly heard it enough to know that we were being told the truth whether we liked it or not about any number of issues that came up. Once we got past Christopher there were as a support group that specialized in each area and got us through a very unusual Freddie Mac foreclosure with many oddball variables. I was able to use their tools and get through a system that no other buyer had been able to close in the two years it was on the market. That was a very similar situation with the other house we bought through them that was a Fannie Mae foreclosure. I use personal reviews with Airbnb Home Depot and Amazon and I use them to make my decisions and if something doesn’t have good reviews I don’t buy it. I wholeheartedly say that I had this incredible experience more than once and everyone I know who has used them has had the same experience."

Pedro Valentin

"Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, ...Hello, it is a pleasure to write this review. Molly Semke was very instrumental in assisting me even when I was transferred to other members of the loan process. Molly was very professional, considerate, and diligent in ensuring I had all information needed to move to the next step in the loan process. Molly, continuously kept me abreast of all new required and recently submitted records. Molly, was always courteous, and displayed a sense of ownership towards the entire process, even until and after closing. As a previous supervisor / manager I value the service Molly awarded to me, and If I were hiring, promoting, or awarding any of my employees Molly would receive the highest award possible due to whom she is. She has represented Rocket Mortgage very well, above any of the other representatives which I had contact with which were a minimum of five. The care and concern she presented made the process smooth, less time consuming, and less cumbersome. If Rocket Mortgage had more employees such as Molly Rocket Mortgage will consistently outperform competitors. I highly recommend a promotion or salary increase to one of your Best employees that I have had contact with. I sincerely appreciate this opportunity to review Molly Semke. Pedro A. Valentin "

Barbara Kiely

"I cannot say enough about Ben. The entire refinance process took 2 telephone calls and my providing a limited amount of documentation once! He answered every question I had and was able to provide me ...I cannot say enough about Ben. The entire refinance process took 2 telephone calls and my providing a limited amount of documentation once! He answered every question I had and was able to provide me with several options and the corresponding costs and benefits of each. This was not the experience I had with the bank that held my mortgage for the last 10 years. I am not a tech person and the thought of an online process was intimidating. But Ben walked me through it easily. I had seen Rocket Mortgage ads for a long time and never seriously considered them as I thought if my bank could not help me, how could Rocket Mortgage? Wow - was i ever wrong. My only regret is that i didn't contact Rocket Mortgage the first time!"

Larry Manuel

"I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing ...I enjoyed working with Cindy in getting my home loan refinanced, she was friendly, very professional and worked hard to get me the best rate possible. She also understood about my having a hearing problem with not being able to understand spoken words over the phone, so she set things up where we used texting and e-mail to get everything done. She kept me up to date all through the loan process from start to finish, following up with me on things I needed to do and in getting my loan closing scheduled. I highly recommend Cindy and thank her again for working with me."

Marco DePril

"While planning on buying a new hame we decided to try @RocketMortgage on a whim, only having seen their tv adds but not having any experience with them. We were assigned a Mortgage rep named Nick ...While planning on buying a new hame we decided to try @RocketMortgage on a whim, only having seen their tv adds but not having any experience with them. We were assigned a Mortgage rep named Nick Abusalah. Having dealt with others in this field I was a bit sceptical after hearing what he was going to do for me. I was SOOO wrong he has come through on every promise he made, honestly it was like being on a cruise ship with your own personal butler. This was probably, strike that, definitely the easiest major financial transaction I have ever completed. My hand was held every step of the way, and he is ALWAYS a phone call, email or text away, pretty much 24/7. And yes I have texted him at weird hours and on the weekend and he always responds. So normally once you sign on the bottom line your rep disappears, not with Rocket Nick is still taking care of my account and available whenever I need him. If you haven’t tried Rocket, I strongly recommend it for the ease of use and the personal care provided by people like Nick!"