Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 63 of 375
Brian Tuttle

"Colton was awesome, continually followed up with me to make sure the refinance was going smoothly every step of the way (including while at home 😉). Once the process was done he followed up to make ...Colton was awesome, continually followed up with me to make sure the refinance was going smoothly every step of the way (including while at home 😉). Once the process was done he followed up to make sure we had everything, and with laws that differ from state to state, he let us know other things we had to do on our own that he couldn’t. And again followed up to make sure it was done or in the process of getting done. I hope all of your agents are like him because the whole experience was awesome!!! Thanks Colton"

Stacy Higa

"Isabel was a pleasure to work with. I have owned 3 homes in my life, and have gone through the refinancing process at least 5 times in the past. She has been the best person that I have worked with....Isabel was a pleasure to work with. I have owned 3 homes in my life, and have gone through the refinancing process at least 5 times in the past. She has been the best person that I have worked with. She made sure that my wife and I understood the entire process, she was very realistic in expectation from the start, and once she was able to piece together all the information needed, she worked with us on a plan that met all of our goals and needs. I have had other loan officers contact us and always offer us the moon to get our business, Isabel was not like that at all. What made it even better was her accessibility and the team that she has surrounding her. When ever I had questions (which were a few), she always responded and got back to me. Even when it involved her other team members, she made sure that she was looped in and stayed on top of everything.....from start till finish. I am so glad that we worked with her and mortgage rocket."

Mike Keeley

"Have had numerous real-estate transactions during my tenure on this earth, but the one with Rocket Mortgage has been the smoothest, less involved, the best and quickest of them all. And, it all ...Have had numerous real-estate transactions during my tenure on this earth, but the one with Rocket Mortgage has been the smoothest, less involved, the best and quickest of them all. And, it all started with a phone call from Chad. It was the experience that is the epitome of what all loan process's should be. The process went from start to finish as it was advertised , each step of the process was simple and seamless and expertly explained. Thank You = Chad !! A ++"

Khaled Ahsan

"I received a pre-approval letter from Rocket Mortgage and I called that toll free number on the letter while vacationing in LA end of March,2022. I am delighted that phone call was answered by ...I received a pre-approval letter from Rocket Mortgage and I called that toll free number on the letter while vacationing in LA end of March,2022. I am delighted that phone call was answered by Phillip Hansen of Rocket Mortgage in Detroit, Michigan. Phillip was Friendly, Knowledgeable and genuinely interested in helping me. Ever since While we looked @ more than a dozen properties in Greater Sacramento area, Phillip was guiding and updating me so that My monthly mortgage payment remains healthy and financially viable. After consulting with his underwriter, He also suggested that I payoff some of my outstanding loans which I did and I am glad that I did and it feels like less of a financial burden now. Phillip is extremely diligent, meticulous and hard worker. There are three hour time difference between me and Phillip. His response to any question via text or email was always instantaneous. He was even answering his emails while honeymooning in Mexico. In Northern California, during this whole process was an intense sellers’ market. After getting outbid by so many offers sometimes $40/$50K over the asking price, I almost gave up. Phillip was calm, positive and tenacious and made certain I get my home that I am happy with. The loan was expedited and closed in 25 days. We got the keys on June,13 of 2022. We are very happy with our purchase and living the American dream. Thank-you Phillip. You are an asset to the Rocket Mortgage company."

Brian Posteraro

"Worked with Nathan at the recommendation of my realtor, who has recommended him to his other clients. I shopped around for loans, and most either could not get the rates, credits, and other options ...Worked with Nathan at the recommendation of my realtor, who has recommended him to his other clients. I shopped around for loans, and most either could not get the rates, credits, and other options rocket/Nathan could, or they were trying way too hard, and it felt impersonal and like I left a used car dealership. they would try to manufacture the personal touch with videos and follow up calls, but it was clear they did not listen or care. One contacted me again 6 months after I had already told them I went with rocket and purchased a house.... to ask me if I was still looking for a house. Nathan called me 6 months after my purchase, but it was because he found me a fantastic refi option, based on our info from the original mortgage with him, which we went with. I can't recommend him enough and I am glad our realtor referred us."

Michael Phillips

"Kevin is a consummate professional! He was extremely helpful navigating the refinancing of our two homes and was available for any and all calls. It is rare to come across individuals such as Kevin, ...Kevin is a consummate professional! He was extremely helpful navigating the refinancing of our two homes and was available for any and all calls. It is rare to come across individuals such as Kevin, who is attentive to customer concern, who listened closely to our concerns, and if it was within his power to fulfill the desired outcome of our requests. Not sure what he is being paid but as a business owner, I would make sure he is paid at a competitive rate so as not to lose a highly valuable employee. Sincerely, Ricky Phillips 863-221-9043 rickyp487@gmail.com"

Jake May
Jake May

Jake May

Rocket Mortgage
73 Reviews
Mary Anne Barnheiser

"Jake started, walked us through, and completed our request for a second on our property. He knew exactly what we wanted from just the few things I asked, got us an incredible interest rate, and ...Jake started, walked us through, and completed our request for a second on our property. He knew exactly what we wanted from just the few things I asked, got us an incredible interest rate, and expedited the process with incredible efficiency while still being friendly and engaging. Everything was completed online except the closing, which was accomplished at our own home with a notary that traveled to us. We were super impressed. Nothing I have tried to get accomplished lately was done so efficiently and painlessly (even trying to get our front door lock replaced or kitchen lights replaced. We are extremely grateful to Jake."

Shadi Saman

"Mike was very professional and very honest in his work ethics, I was able to close 2 homes with him, and more ever, I had my clients with me at some point while interacting with Mike, and my clients ...Mike was very professional and very honest in his work ethics, I was able to close 2 homes with him, and more ever, I had my clients with me at some point while interacting with Mike, and my clients asked me, and I advised them to reach out to him, and luckily they closed with him too, and they were content. Mike, Hala and team: Thank you from the bottom of my heart for securing us in a great deal and offering us a fab value for our loan, you made the process very easy, and the transition very smooth, and we were lucky to be dealing with you. I understand the closing procedures and documents to be collected are some of the most painfull procedures that are out there, but you made it very easy for us, and we can't thank you enough for it. Thank you again, Always recommending you and we hope to close one more with you very soon. Shadi Saman "

Sonny TheHost

"Man !!! this experience has been super relieving, exciting and amazing all thanks to Katie and Her team. We were down on our luck with our previous lender, saddened and defeated, and once we spoke to ...Man !!! this experience has been super relieving, exciting and amazing all thanks to Katie and Her team. We were down on our luck with our previous lender, saddened and defeated, and once we spoke to Katie and she heard the news she instantly said “I got this”. From start to finish Katie literally became a saving Angel of Grace. She was very professional, accurate, personable and communicated every single thing before we knew it we were closing. Coming from all of the stress that we had prior we literally seen the other end of the spectrum with Katie and Her team. They kept us updated and breeze by our process. Katie told us at the start we got this ,We’re gonna close I got you. We felt secure and in good hands and we have never been let down through this entire process even our realtor was excited and loved all that rocket mortgage, Katie‘s team brought . she said ,what she said and she meant it. Epic mic drop thank you so much. Katy literally might be a part of our family now thank you Roc mortgage Katy is an amazing representative. And she meant it. Epic mic drop ,thank you so much. Katie literally might be a part of our family now .thank you Rocket mortgage. Katie is a amazing representative and a reason any business with thrive AA+++++++++!!!!"

Harry Gramig

"I've had a very good experience having Neil work with us on our Reverse Mortgage. My wife and I knew nothing about Reverse Mortgages until we were in contact with Neil Apolzan , This Gentleman speaks ...I've had a very good experience having Neil work with us on our Reverse Mortgage. My wife and I knew nothing about Reverse Mortgages until we were in contact with Neil Apolzan , This Gentleman speaks in layman terms so we now understand every aspect of what we were doing and are very grateful for his assistance, Neil followed us thru every step of the way and was always available to answer questions we had, His followup was the best we have experienced from any company we have dealt with on any financial matter. We would recommend Neil to any one looking into a Reverse Mortgage. Thank you Neil "