Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 65 of 373
Tom Pyzoha
Tom Pyzoha

Tom Pyzoha
Rocket Mortgage
71 Reviews
Carolyn Lee

"Great phone experience today speaking with Tom! I called Rocket Mortgage today after receiving a letter from my mortgage holder informing me that I have an Adjustable Rate Mortgage loan and my loan ...Great phone experience today speaking with Tom! I called Rocket Mortgage today after receiving a letter from my mortgage holder informing me that I have an Adjustable Rate Mortgage loan and my loan rate was going up an would go up every six months! I never signed up for an ARM loan, but because my loan was sold to another lender apparently my loan was changed from a fixed loan to ARM loan of which I was unaware. I was ready to give the house keys to the lender but Tom talked me off the ledge. Thank goodness for Tom. He listened to me and said he would look into options for me. Tom patiently explained my my options in a clear manner that I was able to understand. He listened to me and answered my questions clearly. We discussed a plan and I now have my homework to do. He didn't speak from a script; he spoke like someone who truly wanted to help me and who had my interests in mind. I truly appreciated my conversation with Tom. While we weren't able to close on a loan today, I look forward to speaking with Tom again in January when I'm hoping we can secure a loan. If I were able to give Tom 10 stars, I would. It was a pleasure speaking with him. Thank you. Kind regards, Carolyn "

Jo Rasul
Jo Rasul

Jo Rasul
Rocket Mortgage
71 Reviews
Darby Lanz

"What I say about Jo. There aren't enough appropriate words. This was my first home buying experience, and working with Jo was what made it a pleasurable one. From our first interaction (the instant ...What I say about Jo. There aren't enough appropriate words. This was my first home buying experience, and working with Jo was what made it a pleasurable one. From our first interaction (the instant chat while applying for a pre-approval), he was knowledgeable, friendly and helpful. As I progressed through the loan process, I was comparing two "local" lenders with Rocket. Jo made all the difference. He was able to explain terms/processes/charges in plain, understandable language. To top that off, he was able to get me a better rate than others were offering. Jo made himself (and his team) available whenever I had a question, and they had everything done in a timely manner. Also, having Jo as a contact throughout the entire process was awesome!!! Service alone, Jo earned five stars. But throw in his personality?? We're talking 10 stars and beyond!!! Thank you so much Jo!!!"

Corey Simpson
Corey Simpson

Corey Simpson
Rocket Mortgage
71 Reviews
Nicholas Hanahan

"Corey was proactive, responsive, and consistently helped us ask the right questions—especially when we didn’t yet know what to ask. As first-time home buyers, my wife and I truly appreciated how ...Corey was proactive, responsive, and consistently helped us ask the right questions—especially when we didn’t yet know what to ask. As first-time home buyers, my wife and I truly appreciated how patiently he guided us through every step of the process. Corey took the time to understand our needs and was proactive in coordinating with all parties throughout the transaction. There were several moments when we weren’t sure what to do or how to approach a situation, and Corey went above and beyond to fill those knowledge gaps and ensure we felt confident in our decisions. We couldn’t have asked for a better experience as first-time buyers."

Jessa Thomas
Jessa Thomas

Jessa Thomas
Rocket Mortgage
71 Reviews
Shawn Waters

"Jessa is simply amazing! She was very enthusiastic, helpful, caring and always always ALWAYS just a phone call away. I called her many times when I had complicated questions and simple questions. ...Jessa is simply amazing! She was very enthusiastic, helpful, caring and always always ALWAYS just a phone call away. I called her many times when I had complicated questions and simple questions. She never hesitated to offer up her knowledge, opinion and expertise in helping me make the right decisions. She made me feel comfortable and unique as a customer. I didn't feel like she was "going through the motions" or just simply doing her job...she did her job, but she did it in a way where there were no doubts to whether I was given the right information. She is a wonderful person and I have and will continue to give out her information to future customers. She confirmed to me that I will always use Rocket Mortgage in the future if needed. I only hope she isn't the CEO the next time I need her services so I can get the same amount of service that she undoubtedly gives all of her clients. I was extremely lucky to get in touch with her when I called Rocket Mortgage. "

Andrew Weber
Andrew Weber

Andrew Weber
Rocket Mortgage
71 Reviews
Barry Haaser

"I turned to Rocket Mortgage after a nightmare experience with a "local" finance company that was so obsessed with detailed explanations of trivial financial transactions that I was ultimately forced ...I turned to Rocket Mortgage after a nightmare experience with a "local" finance company that was so obsessed with detailed explanations of trivial financial transactions that I was ultimately forced to cancel my home purchase. After finding another home to purchase, my new realtor encouraged me to work with a local mortgage company. Having just sold our house, which was financed by Rocket Mortgage, I returned to Rocket Mortgage rather than the local company. Both agents told me that Rocket Mortgage was too slow and a local mortgage company would be faster. After my last experience I decided to return to Rocket Mortgage. Some people are uncomfortable with the web-based tools associated with the loan process. I, personally, prefer this approach and really like the portal that Rocket Mortgage built. Upon contacting Rocket Mortgage, I was assigned to Andrew Weber. He immediately took control of our application and accelerated the purchase process. Andrew guided us through the application process and provided a transparent transition to our closing agent. It was a pleasure to work with Andrew after our nightmare experience with a different mortgage company. I highly recommend Rocket Mortgage for home loans and, if you are lucky enough, you'll get Andrew to assist you through the application process. highly recommended by our realtor, I was a little nervousth"

Zee Albahili
Zee Albahili

Zee Albahili
Rocket Mortgage
70 Reviews
Becky Larsen

"I've been with Rocket Mortgage for a few years now and have refinanced once already. This second refi has me working with Zee, who is amazing! I had a little trouble getting my refi worked to fit my ...I've been with Rocket Mortgage for a few years now and have refinanced once already. This second refi has me working with Zee, who is amazing! I had a little trouble getting my refi worked to fit my budget, along with other issues at home delaying the process. Zee never gave up on me. She has the patience of a saint, a way of explaining things so they make sense, and she got my numbers where I wanted them. Now I can get my home exterior painted and a MUCH lower interest rate! Thank you, Zee!"

Chad Even
Chad Even

Chad Even
Rocket Mortgage
70 Reviews
Julie Mellenbruch Everage

"After my husband and I had a fantastic experience using Rocket Mortgage for our home loan, we decided to use them again. We worked with Chad to choose which loan would work the best for us this time...After my husband and I had a fantastic experience using Rocket Mortgage for our home loan, we decided to use them again. We worked with Chad to choose which loan would work the best for us this time around. From start to finish our loan process was around 3-4 weeks. It was all by phone conversations and online. We've used many different companies before, and Rocket Mortgage has come out on top yet again for us. Please give Chad a call if you're thinking of using them. He made it very convenient for us by calling or texting at the best times for us. We would definitely use Chad and Rocket Mortgage again!"

Isabel Ford
Isabel Ford

Isabel Ford
Rocket Mortgage
70 Reviews
Stacy Higa

"Isabel was a pleasure to work with. I have owned 3 homes in my life, and have gone through the refinancing process at least 5 times in the past. She has been the best person that I have worked with....Isabel was a pleasure to work with. I have owned 3 homes in my life, and have gone through the refinancing process at least 5 times in the past. She has been the best person that I have worked with. She made sure that my wife and I understood the entire process, she was very realistic in expectation from the start, and once she was able to piece together all the information needed, she worked with us on a plan that met all of our goals and needs. I have had other loan officers contact us and always offer us the moon to get our business, Isabel was not like that at all. What made it even better was her accessibility and the team that she has surrounding her. When ever I had questions (which were a few), she always responded and got back to me. Even when it involved her other team members, she made sure that she was looped in and stayed on top of everything.....from start till finish. I am so glad that we worked with her and mortgage rocket."

Phillip Hansen
Phillip Hansen

Phillip Hansen
Rocket Mortgage
70 Reviews
Khaled Ahsan

"I received a pre-approval letter from Rocket Mortgage and I called that toll free number on the letter while vacationing in LA end of March,2022. I am delighted that phone call was answered by ...I received a pre-approval letter from Rocket Mortgage and I called that toll free number on the letter while vacationing in LA end of March,2022. I am delighted that phone call was answered by Phillip Hansen of Rocket Mortgage in Detroit, Michigan. Phillip was Friendly, Knowledgeable and genuinely interested in helping me. Ever since While we looked @ more than a dozen properties in Greater Sacramento area, Phillip was guiding and updating me so that My monthly mortgage payment remains healthy and financially viable. After consulting with his underwriter, He also suggested that I payoff some of my outstanding loans which I did and I am glad that I did and it feels like less of a financial burden now. Phillip is extremely diligent, meticulous and hard worker. There are three hour time difference between me and Phillip. His response to any question via text or email was always instantaneous. He was even answering his emails while honeymooning in Mexico. In Northern California, during this whole process was an intense sellers’ market. After getting outbid by so many offers sometimes $40/$50K over the asking price, I almost gave up. Phillip was calm, positive and tenacious and made certain I get my home that I am happy with. The loan was expedited and closed in 25 days. We got the keys on June,13 of 2022. We are very happy with our purchase and living the American dream. Thank-you Phillip. You are an asset to the Rocket Mortgage company."

Ryan Murphy
Ryan Murphy

Ryan Murphy
Rocket Mortgage
70 Reviews
Judy Poorman

"My wife, Judy, and I were so expressed with Ryan right from the beginning of this whole process. He is very knowledgeable about the products which Rocket Mortgage has to offer. He answered all of ...My wife, Judy, and I were so expressed with Ryan right from the beginning of this whole process. He is very knowledgeable about the products which Rocket Mortgage has to offer. He answered all of our questions, as well as returned phone calls promptly. We feel that Ryan goes above and beyond for his potential clients. My wife left him a voicemail over the long Thanksgiving weekend, not expecting any response until after the holiday break. However, Ryan actively checks his messages even while away from the office, Needless to say, her call was returned and questions answered long before that Monday ever rolled around. We were so impressed with Ryan that we would highly recommend him, as well as Rocket Mortgage, to any future potential clients. As the process advanced, we were also impressed with the other Rocket Mortgage representatives we dealt with. Truly a professional group of people."