Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 65 of 482
Elizabeth McClure

"Jeff was helpful from the beginning until the end. He showed extreme patience even when I decided I wanted to change the terms half way through the process! Anytime I called him, he was cheerful and...Jeff was helpful from the beginning until the end. He showed extreme patience even when I decided I wanted to change the terms half way through the process! Anytime I called him, he was cheerful and ready to help."

Leslie Hosmer

"Working with Shane was a pleasure! It was a stressful time for me and my family and he was always able to answer my questions and ease the tension with his very real and down to earth demeanor. He ...Working with Shane was a pleasure! It was a stressful time for me and my family and he was always able to answer my questions and ease the tension with his very real and down to earth demeanor. He would stay late, or work on a weekend to get the job done and done right. I would definitely recommend Rocket Mortgage and Shane Kelly to anyone on the market to buy a home."

LuAnn Nytes-Tarrice

"Working with this young man made my day, and every day since then just wonderful!.. First of all he is very professional but with a kindness and warmth in his voice , you feel at ease immediately. I ...Working with this young man made my day, and every day since then just wonderful!.. First of all he is very professional but with a kindness and warmth in his voice , you feel at ease immediately. I was told previously there really wasn't much that could be done to benefit my needs. So that is how our conversation started. However after he asked a few questions and gave me some different scenarios I realized I was dealing with someone who understood and wanted to help. The biggest surprise came when only after a week he called with an amazing solution and I think I made him a little nervous when I couldn't talk. I was so overwhelmed and unsure that what he said could really be done for me. Yet he made it sound so simple and that this is what he does to help people. I have told many others about him and my refi experience. And will definitely be in touch with him should the need arise again in the future. I truly cannot thank him enough!"

Terry Kappler

"This was the quickest and easiest closing I've ever been through. Sam helped me every step of the way."

Ann Walker

"Jacob made the entire experience of my loan stress free and easy, gave me peace of mind. He was personable, professional, knowledgeable and went above and beyond to assist me. He communicated with me ...Jacob made the entire experience of my loan stress free and easy, gave me peace of mind. He was personable, professional, knowledgeable and went above and beyond to assist me. He communicated with me during every step of the process. He explained everything to me and was always available to answer my questions. His entire staff was wonderful and pleasant and so accommodating and kept in touch to be sure I got everything in on time for my loan to close on time . If you are looking for amazing, then I totally RECOMMEND Jacob Miller, you will not be disappointed"

Satyen Kale

"Christina was extremely prompt and helpful in getting my loan application done."

Amy Johnson

"Deidre was very personable and prompt in answering all questions throughout the entire process. She went above and beyond to be available anytime. She was super friendly and understanding when ...Deidre was very personable and prompt in answering all questions throughout the entire process. She went above and beyond to be available anytime. She was super friendly and understanding when scheduling changes were needed. Very positive experience. I highly recommend."

Cynthia Howe

"Trevor handled the refinance of our house with ease. I was a little skeptical if we would be able to qualify for a new loan but he he was honest about what he could offer and made the whole experience...Trevor handled the refinance of our house with ease. I was a little skeptical if we would be able to qualify for a new loan but he he was honest about what he could offer and made the whole experience worthwhile and everything happened actually a little ahead of schedule. Im one of those people that will pay a little extra for great service, in this case I didnt have to. Trevor and the Rocket Mortgage team, we want to say thank you for all your hard work and taking such good care of us. Jerry & Cynthia Howe"

JoAnn Anderson

"I felt very comfortable with the process. Fernando was very patient with my skills on the computer and we even had a lot of good laughs but he never made me feel hurried. I made more than 1 call after...I felt very comfortable with the process. Fernando was very patient with my skills on the computer and we even had a lot of good laughs but he never made me feel hurried. I made more than 1 call after the initial call to be greeted friendly and reassure me of things I had forgotten. He was the kind of guy that I would like to do business with."

Dulcinea Williams

"Phillip was excellent. He responded in a timely fashion to all of my questions. He also helped make the process very easy. "