Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 64 of 357
Becky Larsen

"I've been with Rocket Mortgage for a few years now and have refinanced once already. This second refi has me working with Zee, who is amazing! I had a little trouble getting my refi worked to fit my ...I've been with Rocket Mortgage for a few years now and have refinanced once already. This second refi has me working with Zee, who is amazing! I had a little trouble getting my refi worked to fit my budget, along with other issues at home delaying the process. Zee never gave up on me. She has the patience of a saint, a way of explaining things so they make sense, and she got my numbers where I wanted them. Now I can get my home exterior painted and a MUCH lower interest rate! Thank you, Zee!"

Erin Jackson

"Austin made this refinance super easy! With 3 young kids at home, and being a working mom, the ability to do everything online was remarkable. Austin was always on top of things to the point that I ...Austin made this refinance super easy! With 3 young kids at home, and being a working mom, the ability to do everything online was remarkable. Austin was always on top of things to the point that I asked him if he ever sleeps! He kept me up to date on text, email or a phone call and was always courteous of my time (or lack of). I would definitely recommend this process to anyone else looking to refinance a home. He was able to get us the same rate we have but knock off years from our mortgage and get rid of our PMI."

Antonio Cedó

"I am originally from the Commonwealth of Puerto Rico. I lived in the City of Wagner, South Dakota since 2015 until 2023. I work in Health Care. I own a home (and have the fixed mortgage that comes ...I am originally from the Commonwealth of Puerto Rico. I lived in the City of Wagner, South Dakota since 2015 until 2023. I work in Health Care. I own a home (and have the fixed mortgage that comes with it) back in Puerto Rico. Until 2023 it made sense financially to rent a home here in South Dakota. In 2023 the monthly payment to continue to rent a home in Wagner became unrealistically high. Is not that I could not pay it but it no longer made sence financially. That's when buying a second home here in South Dakota with a fixed mortgage made sence. I started to research how to get a mortgage to buy a home here in South Dakota. That research started with google from my mobile phone. Rocketmortgage.com was one of the first search results I got. I don't know any mortgage bankers here in South Dakota so I decided to give Rocketmorgage.com a try. Every day since 2015 I took my two labrador retrievers to a tennis court in Wagner, South Dakota so they could run freely and play. That was the setting where I contacted Rocketmortgage.com from a chat on their website. All from my mobile phone. Immediately a Senior Mortgage Banker from RocketMortgage.com reached out -> Maxwell Bednarek. Then he contacted my over the phone. In less than 10 minutes over the phone he pre-qualified me. He was very customer friendly and explained everything I needed to know to make the decision to go ahead and try to get a mortgage with Rocketmortgage.com. So we started the process and he was with me every step of the way. I never though that I actually could buy a home directly from the internet and using as a tool just my phone to make and receive phone calls and my email to receive and reply to messages ! Rocketmortgage.com is the future ! People like Max make you trust something as potentially not personal as the internet as a way to get a mortgage and buy a home which traditionally has been done by going to a regular bank and dealing in person with a Mortgage Banker. There is nothing wrong with that. That is how I got my mortgage in Puerto Rico for the home that I have there. However, my primary home which is here in South Dakota and is located in the city of Armour is the one that I purchased with the mortgage from Rocketmortgage.com and it is all thanks to Maxwell Bednarek. Thanks Max for your professionalism. You are part of the new group of Mortgage Bankers that will rule the mortgage business in the future all from the internet and Rocketmortgage.com is part of that future ! Thank you !"

Michelle Carpenter

"After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30...After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30 days from start to finish and the Rocket Mortgage website made everything so simple. I could follow the loan process, see what they needed, and easily upload any information. My refi was complicated because I own a few businesses, my house is in a trust and have rental properties. Jonathan simplified in ONE month , what the other bank couldn't get done on 2 months. His communication was excellent and very timely. Everything went EXACTLY as he explained it and in the timeframe he laid out. WHEN you call Rocket Mortgage, ask for Jonathan- you will not be disappointed. "

Jim Stitzer

"When it comes to making a major purchase such as a new home, my preference is to know who I'm dealing with! When Nathan and I connected for the first time, his courteous, knowledgeable, and ...When it comes to making a major purchase such as a new home, my preference is to know who I'm dealing with! When Nathan and I connected for the first time, his courteous, knowledgeable, and professional poise definitely eased my doubts and, I could also tell, he was just as excited as I was for me to acquire my new home! That in itself convinced me he would me diligent and motivated to make it all happen! Even through the pandemic and with many businesses closed, I am gratefully writing this review from my NEW home about a good Friend I highly recommend to anyone who is considering any of Nathan's assistance! He never steered me wrong and if he was unsure about something, he told me he was but said he would get back to me with the right answer! He always did!!! That's solid in my book! Again, great guy to work with!!!👍"

Linda Burns

"From the day that Ben first contacted me, he has been the most pleasant, most helpful, most informative person that I have spoke with at Rocket Mortgage. He always took the time to explain every ...From the day that Ben first contacted me, he has been the most pleasant, most helpful, most informative person that I have spoke with at Rocket Mortgage. He always took the time to explain every question that I asked him until I understood. He has been very patient with me even when I asked the same question over and over. He was very knowledgeable with every question I asked. He always made me feel at ease when I spoke with. I would highly recommend Ben to anyone that may be in the market for buying a house. Thanks Ben for allowing me to have the pleasure of working with you. Linda L. Burns"

Ars Ars

"Pat Dittoe was very helpful and professional with me since I am a first time home buyer, choosing Rocket Mortgage as a lender for housing was our perfect choice with the perfect lending company ...Pat Dittoe was very helpful and professional with me since I am a first time home buyer, choosing Rocket Mortgage as a lender for housing was our perfect choice with the perfect lending company (Rocket Mortgage) and their very helpful and professional staff. After we got a tour of our favorite house, me and my fiancé we decided not to lose the house we just took a tour of and we also decided to get a good rate with low down payment and with a good lender since we are first time home buyer. We ask our realtor for a quicker way and better lender to get the house, and she recommended us Rocket Mortgage. We applied for a pre-approval with Rocket Mortgage. We are glad and really satisfied that we choose Rocket Mortgage as our lender. We are satisfied and happy with their fair fees, easy and quick processing of getting of our favorite house. We got a good acceptable interest rate and we paid a very low down payment. We are very happy the way Rocket Mortgage and it’s professional and helpful staff make everything happen professionally, understandably, easily and so quick that nobody believe it. As a first time home buyer and by our very good experience we really recommend Rocket Mortgage to anyone buying mortgage, because of Rocket Mortgage’s perfect service and very clear processing and very professional and helpful staff. Thank you Rocket Mortgage and Thank you Thomas Pat Dittoe and Christina Nogel the professional and helpful staff for their great help and continued support for making everything happen so quick, smooth, understandable and easy."

Judy Poorman

"My wife, Judy, and I were so expressed with Ryan right from the beginning of this whole process. He is very knowledgeable about the products which Rocket Mortgage has to offer. He answered all of ...My wife, Judy, and I were so expressed with Ryan right from the beginning of this whole process. He is very knowledgeable about the products which Rocket Mortgage has to offer. He answered all of our questions, as well as returned phone calls promptly. We feel that Ryan goes above and beyond for his potential clients. My wife left him a voicemail over the long Thanksgiving weekend, not expecting any response until after the holiday break. However, Ryan actively checks his messages even while away from the office, Needless to say, her call was returned and questions answered long before that Monday ever rolled around. We were so impressed with Ryan that we would highly recommend him, as well as Rocket Mortgage, to any future potential clients. As the process advanced, we were also impressed with the other Rocket Mortgage representatives we dealt with. Truly a professional group of people."

Parisa Worthington

"Super helpful and replied promptly. To be honest, we weren’t looking to refinance, I took a stupid survey from Pinterest to see how much I could save if I refinance and after I submitted all my info, ...Super helpful and replied promptly. To be honest, we weren’t looking to refinance, I took a stupid survey from Pinterest to see how much I could save if I refinance and after I submitted all my info, I realized I just blasted my info out there for hundreds of spammy calls. When Rocket Mortgage called me, I connected with Alex and told him, I wasn’t really interested cause we were only in our mortgage for a little over a year. He understood and shared some experiences with me, he wasn’t pushy. It was a really casual conversation and I didn’t feel pressured to lock this down over a 10 minute call. In a little over a week I think we had everything completed and we were scheduling out closing date. It was really a pleasure working with him, everything was easy thanks to his help."

Tom Wafer

"Kelvin was a huge help with my home refinancing project. In fact with his assistance you can't really call it a project at all. Kelvin walked me through the process and made sure I understood every ...Kelvin was a huge help with my home refinancing project. In fact with his assistance you can't really call it a project at all. Kelvin walked me through the process and made sure I understood every step of the way. Following him was as easy as anything I have ever experienced. Quite a leader indeed. Please, if you need anything to do financing, refinancing don't hesitate to contact him. Tom Wafer, Clayton, Ohio."