Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 66 of 358
Simon Kandalaft
Simon Kandalaft

Simon Kandalaft
Rocket Mortgage
69 Reviews
David Fasci

"In my life experiences, I have dealt with several Mortgage Companies, but never with such a fine experience than the one that Simon provided in representing Rocket Mortgage. From the initial call, ...In my life experiences, I have dealt with several Mortgage Companies, but never with such a fine experience than the one that Simon provided in representing Rocket Mortgage. From the initial call, until closing, Simon was there every step of the way. I truly understand that there are stages to any loan that get passed on to the next person for their role in the process. Simon was there the entire way if I had any questions and always made me feel comfortable that I was making the right decisions as it is a huge step. Thank you Simon. Rocket Mortgage is lucky to have you representing them."

Farhan Patel
Farhan Patel

Farhan Patel
Rocket Mortgage
69 Reviews
Christopher Romero

"Farhan Patel has helped me refinance both my primary mortgage and my rental property mortgage. Each time Farhan has has been expedient and professional. I am so pleased with Farhan that I contacted ...Farhan Patel has helped me refinance both my primary mortgage and my rental property mortgage. Each time Farhan has has been expedient and professional. I am so pleased with Farhan that I contacted him directly to help me with another refinance. I have been extremely pleased with the service Mr. Patel has provided and will look to him in the future for my personal business and will refer him to others seeking mortgage services."

Jill Quinn
Jill Quinn

Jill Quinn
Rocket Mortgage
69 Reviews
Stephen Hiller

"I would give Jill more than 5 stars. I spent much of my working years in customer service and she is tops on my assessment. I once had an "exchange engineer" from Pakistan as a repeat customer. He ...I would give Jill more than 5 stars. I spent much of my working years in customer service and she is tops on my assessment. I once had an "exchange engineer" from Pakistan as a repeat customer. He one day remarked to me that the reason I got his repeat business is because most people in America think customer service means just taking a check at the end of the sale and saying thank you, whereas I spent time actually getting to know him. I probably missed a lot of sales during the times I spent with him, but that compliment made up for it in spades."

Sarah Reinelt
Sarah Reinelt

Sarah Reinelt
Rocket Mortgage
69 Reviews
Brock Witting

"When I first applied for a loan with Rocket Mortgage, my wife and I were just shopping around and wanted to get a pre-approval. Sarah made the process absolutely painless and was amazing to work with,...When I first applied for a loan with Rocket Mortgage, my wife and I were just shopping around and wanted to get a pre-approval. Sarah made the process absolutely painless and was amazing to work with, answering every one of our mountain of questions along the way regardless of when we bugged her. One of the reasons we actually moved forward with a purchase was because Sarah made everything so easy that it took a lot of worry out of the process. We're closing on our new house soon, and I honestly don't know how the experience could have been improved at all. Sarah did a FANTASTIC job, communicated all of the info we needed and asked for clearly and quickly, and turned the home loan process (something normally incredibly complex and frustrating) into something simple and easy. Great work Sarah!"

Mallory Richardson
Mallory Richardson

Mallory Richardson
Rocket Mortgage
69 Reviews
Teddy Laury

"Mallory deserves at least ten stars! From the moment she answered my call to get pre approved until the day of closing, she has been super knowledgeable and very helpful. Throughout the sometimes ...Mallory deserves at least ten stars! From the moment she answered my call to get pre approved until the day of closing, she has been super knowledgeable and very helpful. Throughout the sometimes frustrating and lengthy process, she was creative in problem solving. Dealing with multiple incomes from different countries with tax treaties involved, Mallory stuck with me and got every one of the sixty plus documents I uploaded, approved. Whenever she handed me over to other Rocket employees to do the next step, they weren’t able to get it done as efficiently and promptly as Mallory did when I asked her to help yet again. Any corporation should be so lucky to have highly capable, dedicated, committed and passionate staff like Mallory working for them. I sincerely hope that Rocket Mortgage is aware and appreciate the jewel they have in her. If you are lucky enough to have Mallory on your case, you can breath easy, she’ll get you through it!"

Matt Steffas
Matt Steffas

Matt Steffas
Rocket Mortgage
69 Reviews
Lindsay Beharry

"Initially when I spoke to Matt about refinancing on a $45,000.00 loan, I asked him if it was advantageous for me to refinance. I asked him to give me his honest opinion. He stated that he will call me...Initially when I spoke to Matt about refinancing on a $45,000.00 loan, I asked him if it was advantageous for me to refinance. I asked him to give me his honest opinion. He stated that he will call me back, after doing some calculations. He did call me back, and stated that I would save from paying too much interest on the loan, after giving me a 2.99% from 5.50%. I am glad I did speak with him. I wish I had done that 2 years ago. Matt was knowledgeable, courteous, professional, and I would say honest in his interaction with me. He made everything easy as far as signing the documents. He guided me through all the complexities. Thanks Matt."

Elizabeth Sydnor
Elizabeth Sydnor

Elizabeth Sydnor
Rocket Mortgage
69 Reviews
Callie Fountain

"A few months back, when I first reached out to Rocket Mortgage, I was incredibly fortunate to connect with Elizabeth as my initial point of contact. From the very beginning, I was genuinely impressed ...A few months back, when I first reached out to Rocket Mortgage, I was incredibly fortunate to connect with Elizabeth as my initial point of contact. From the very beginning, I was genuinely impressed by her extensive knowledge and incredible enthusiasm to help me explore refinancing options. Unfortunately, due to my own circumstances at the time, I wasn't able to proceed, but Elizabeth was so understanding and assured me I could reach out anytime I was ready again. When that time finally came, I contacted her, and she was on it immediately, making me feel truly invested in and supported! Thanks to her dedication and genuine effort, my child and I are now living with a newfound sense of ease and comfort. It might sound a bit silly to say about someone I've never met in person, but I honestly feel like Elizabeth made a profound and positive difference for my family. I wholeheartedly recommend working with her – and anyone she suggests – because she consistently provides honest, direct advice and will undoubtedly guide you in the right direction. Thank you so much, Elizabeth!"

Steve Wisner
Steve Wisner

Steve Wisner
Rocket Mortgage
69 Reviews
Jess Bouchard

"Working with Steve Wisner was an incredible experience during one of the most challenging times in my life. Navigating a divorce while trying to refinance my home felt overwhelming, but Steve was ...Working with Steve Wisner was an incredible experience during one of the most challenging times in my life. Navigating a divorce while trying to refinance my home felt overwhelming, but Steve was consistently patient, kind, and genuinely caring every step of the way. He took the time to explain everything clearly, never rushed me, and always made sure I felt supported and informed. His dedication and compassion made a huge difference and helped me reach the finish line with confidence. I’m deeply grateful for his professionalism and heart — he truly went above and beyond. Thank you, Steve, for being such a steady guide during this process! Would work with him again in the future!"

Emma Arana
Emma Arana

Emma Arana
Rocket Mortgage
68 Reviews
Jeff Menke

"Emma, I want to sincerely thank you for the incredible work you did helping my clients and me through a major credit issue. You were a key player in getting the file closed and making sure my clients...Emma, I want to sincerely thank you for the incredible work you did helping my clients and me through a major credit issue. You were a key player in getting the file closed and making sure my clients could get into their home. Your patience and persistence working with both the credit bureaus and my clients to correct the necessary items made all the difference in securing their loan approval. I can’t wait to work with you again on my next client — AMAZING job, Emma! Thank you so much!"

Ali Awada
Ali Awada

Ali Awada
Rocket Mortgage
68 Reviews
Doug Kennedy

"If I could give Ali 10 stars I would!!! Because of his prompt responses, we were able to get the home of our dreams. We had traveled to Atlanta to see one home, then found another in a higher price ...If I could give Ali 10 stars I would!!! Because of his prompt responses, we were able to get the home of our dreams. We had traveled to Atlanta to see one home, then found another in a higher price range. But thanks to Ali picking up calls on a Saturday afternoon and getting us pre-qualified that evening, we were able to get an offer in on the hot property before it was sold to someone else. Just amazing really. We are grateful for Ali. AND he was really fun to work with too."