Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 66 of 374
Becky Larsen

"I've been with Rocket Mortgage for a few years now and have refinanced once already. This second refi has me working with Zee, who is amazing! I had a little trouble getting my refi worked to fit my ...I've been with Rocket Mortgage for a few years now and have refinanced once already. This second refi has me working with Zee, who is amazing! I had a little trouble getting my refi worked to fit my budget, along with other issues at home delaying the process. Zee never gave up on me. She has the patience of a saint, a way of explaining things so they make sense, and she got my numbers where I wanted them. Now I can get my home exterior painted and a MUCH lower interest rate! Thank you, Zee!"

John Reed

"Carly was Great. I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit." She didn't have any problem with that, and we went through the numbers. I...Carly was Great. I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit." She didn't have any problem with that, and we went through the numbers. I felt no pressure, she was knowledgeable - quick with response, and I was able to make an informed decision. I agreed to allowing the credit soft hit, and we went through it again. She may have spent more time with me on the phone (1hr-40min), but it was all good with her. I cannot recall, but she must have ran the numbers around 6 times with different scenarios, and I felt no pressure during our conversation. You could tell that she just wanted to help. Carly played a big part, and we ended up refinancing through Rocket. Our Final Closing was today - 28 days after my first talk with her. Fully Recommend !!! Thx"

Judy Poorman

"My wife, Judy, and I were so expressed with Ryan right from the beginning of this whole process. He is very knowledgeable about the products which Rocket Mortgage has to offer. He answered all of ...My wife, Judy, and I were so expressed with Ryan right from the beginning of this whole process. He is very knowledgeable about the products which Rocket Mortgage has to offer. He answered all of our questions, as well as returned phone calls promptly. We feel that Ryan goes above and beyond for his potential clients. My wife left him a voicemail over the long Thanksgiving weekend, not expecting any response until after the holiday break. However, Ryan actively checks his messages even while away from the office, Needless to say, her call was returned and questions answered long before that Monday ever rolled around. We were so impressed with Ryan that we would highly recommend him, as well as Rocket Mortgage, to any future potential clients. As the process advanced, we were also impressed with the other Rocket Mortgage representatives we dealt with. Truly a professional group of people."

Ron Smith

"I was contacted by Rocket Mortgage and started a conversation with Jessica. within a few minutes, I knew that Jessica was very knowledgeable and walked me through the required documents. This loan ...I was contacted by Rocket Mortgage and started a conversation with Jessica. within a few minutes, I knew that Jessica was very knowledgeable and walked me through the required documents. This loan started on a Saturday morning and by the afternoon with several calls with Jessica, my loan was in play. I was very impressed with Jessica's ability to walk me through some confusion on the documents by phone. I would recommend her for sure ."

Erin Jackson

"Austin made this refinance super easy! With 3 young kids at home, and being a working mom, the ability to do everything online was remarkable. Austin was always on top of things to the point that I ...Austin made this refinance super easy! With 3 young kids at home, and being a working mom, the ability to do everything online was remarkable. Austin was always on top of things to the point that I asked him if he ever sleeps! He kept me up to date on text, email or a phone call and was always courteous of my time (or lack of). I would definitely recommend this process to anyone else looking to refinance a home. He was able to get us the same rate we have but knock off years from our mortgage and get rid of our PMI."

Nichelle Wallace

"Manny Bennet was excellent in responding and answering my questions. He had a lot of questions to answer and he did so without hesitation. Manny made our experience with buying a house through Rocket ...Manny Bennet was excellent in responding and answering my questions. He had a lot of questions to answer and he did so without hesitation. Manny made our experience with buying a house through Rocket Mortgage a joyous experience. The fact is he had to really help my wife get through the stress of going through all of this and she said he always made her feel like we were number one and would be in our new house in no time. The entire experience with Rocket Mortgage and Manny was more than amazing. I could not thank him and the entire team enough. We got through it thanks to them and now we are in our forever home. Thank you Manny for your understanding, determination of getting us approved and your knowledge of the entire process."

Michelle Carpenter

"After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30...After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30 days from start to finish and the Rocket Mortgage website made everything so simple. I could follow the loan process, see what they needed, and easily upload any information. My refi was complicated because I own a few businesses, my house is in a trust and have rental properties. Jonathan simplified in ONE month , what the other bank couldn't get done on 2 months. His communication was excellent and very timely. Everything went EXACTLY as he explained it and in the timeframe he laid out. WHEN you call Rocket Mortgage, ask for Jonathan- you will not be disappointed. "

David Hernandez

"My experience with Brent Carpenter was excellent he was very helpful in explaining all the question I had about the loan and the process. He was very quick to answer any questions regarding my ...My experience with Brent Carpenter was excellent he was very helpful in explaining all the question I had about the loan and the process. He was very quick to answer any questions regarding my concerns.Also, he when the time arise that what we had agree in the original loan document had a few discrepancies from what we had in our closing documents we are very grateful that he took the time to go back and correct the savings that we had agree when we started the process .We are happy and Brent did this in a very professional and expedited the process and we where able to close on the date that the closing was set and we are very satisfied with his work and the time he took to correct the discrepancies and his personal interest in that the loan terms where met like we had original intended.Thank you and he is an asset to your company and we appreciate his help ."

Jim Stitzer

"When it comes to making a major purchase such as a new home, my preference is to know who I'm dealing with! When Nathan and I connected for the first time, his courteous, knowledgeable, and ...When it comes to making a major purchase such as a new home, my preference is to know who I'm dealing with! When Nathan and I connected for the first time, his courteous, knowledgeable, and professional poise definitely eased my doubts and, I could also tell, he was just as excited as I was for me to acquire my new home! That in itself convinced me he would me diligent and motivated to make it all happen! Even through the pandemic and with many businesses closed, I am gratefully writing this review from my NEW home about a good Friend I highly recommend to anyone who is considering any of Nathan's assistance! He never steered me wrong and if he was unsure about something, he told me he was but said he would get back to me with the right answer! He always did!!! That's solid in my book! Again, great guy to work with!!!👍"

Linda Burns

"From the day that Ben first contacted me, he has been the most pleasant, most helpful, most informative person that I have spoke with at Rocket Mortgage. He always took the time to explain every ...From the day that Ben first contacted me, he has been the most pleasant, most helpful, most informative person that I have spoke with at Rocket Mortgage. He always took the time to explain every question that I asked him until I understood. He has been very patient with me even when I asked the same question over and over. He was very knowledgeable with every question I asked. He always made me feel at ease when I spoke with. I would highly recommend Ben to anyone that may be in the market for buying a house. Thanks Ben for allowing me to have the pleasure of working with you. Linda L. Burns"