Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 66 of 398
Brent Carpenter
Brent Carpenter

Brent Carpenter
Rocket Mortgage
71 Reviews
David Hernandez

"My experience with Brent Carpenter was excellent he was very helpful in explaining all the question I had about the loan and the process. He was very quick to answer any questions regarding my ...My experience with Brent Carpenter was excellent he was very helpful in explaining all the question I had about the loan and the process. He was very quick to answer any questions regarding my concerns.Also, he when the time arise that what we had agree in the original loan document had a few discrepancies from what we had in our closing documents we are very grateful that he took the time to go back and correct the savings that we had agree when we started the process .We are happy and Brent did this in a very professional and expedited the process and we where able to close on the date that the closing was set and we are very satisfied with his work and the time he took to correct the discrepancies and his personal interest in that the loan terms where met like we had original intended.Thank you and he is an asset to your company and we appreciate his help ."

Brandon Ostrowski
Brandon Ostrowski

Brandon Ostrowski
Rocket Mortgage
71 Reviews
Debita Bufford

"I recently had the pleasure of working with Brandon Ostrowski from Rocket Mortgage for my mortgage needs, and I cannot recommend his services highly enough. From start to finish, the experience was ...I recently had the pleasure of working with Brandon Ostrowski from Rocket Mortgage for my mortgage needs, and I cannot recommend his services highly enough. From start to finish, the experience was smooth, efficient, and stress-free. First and foremost, Brandon took the time to understand my financial situation and goals thoroughly. He listened attentively to my needs and preferences and provided personalized recommendations tailored to my circumstances. This level of customized attention instilled confidence in me right from the outset. Throughout the entire process, Brandon was incredibly responsive and proactive. Any questions or concerns I had were addressed promptly and comprehensively. He guided me through each step of the mortgage application process, ensuring that I understood all the details and implications involved. One aspect that particularly stood out to me was Brandon's expertise and attention to detail. He demonstrated an in-depth understanding of the mortgage market and secured an excellent rate that aligns perfectly with my budget and long-term financial goals. His expertise gave me peace of mind, knowing that I was in capable hands. Furthermore, Brandon was transparent and upfront about all costs and fees associated with the mortgage, leaving no room for surprises down the line. This level of transparency was refreshing and indicative of his commitment to integrity and honesty. Overall, working with Brandon and the team at Rocket Mortgage was a positive experience, and I am delighted with the outcome. If you need mortgage services, I wholeheartedly recommend contacting Brandon Ostrowski. His professionalism, expertise, and dedication to client satisfaction set him apart from everyone else. I wouldn't hesitate to work with him again in the future."

Tom Pyzoha
Tom Pyzoha

Tom Pyzoha
Rocket Mortgage
71 Reviews
Carolyn Lee

"Great phone experience today speaking with Tom! I called Rocket Mortgage today after receiving a letter from my mortgage holder informing me that I have an Adjustable Rate Mortgage loan and my loan ...Great phone experience today speaking with Tom! I called Rocket Mortgage today after receiving a letter from my mortgage holder informing me that I have an Adjustable Rate Mortgage loan and my loan rate was going up an would go up every six months! I never signed up for an ARM loan, but because my loan was sold to another lender apparently my loan was changed from a fixed loan to ARM loan of which I was unaware. I was ready to give the house keys to the lender but Tom talked me off the ledge. Thank goodness for Tom. He listened to me and said he would look into options for me. Tom patiently explained my my options in a clear manner that I was able to understand. He listened to me and answered my questions clearly. We discussed a plan and I now have my homework to do. He didn't speak from a script; he spoke like someone who truly wanted to help me and who had my interests in mind. I truly appreciated my conversation with Tom. While we weren't able to close on a loan today, I look forward to speaking with Tom again in January when I'm hoping we can secure a loan. If I were able to give Tom 10 stars, I would. It was a pleasure speaking with him. Thank you. Kind regards, Carolyn "

Mona Sabek
Mona Sabek

Mona Sabek
Rocket Mortgage
71 Reviews
David Boyett

"Mona was not my first contact with Rocket Mortgage. I had spoken to two loan specialists before her. My first loan specialist talked but didn’t listen. It felt like she was in a hurry to get to next ...Mona was not my first contact with Rocket Mortgage. I had spoken to two loan specialists before her. My first loan specialist talked but didn’t listen. It felt like she was in a hurry to get to next person. I declined to continue the loan process. Rocket Mortgage sent me an email assuring me they could help. So, I contacted them a second time. The fella I talked to seemed nice enough but wasn’t able to help and I did not go through with the loan. The third time Rocket Mortgage contacted I was starting to get annoyed but I thought, why not? It will either be the third time is the charm or three strikes and you’re out. With Mona is the charm. She listened when I talk and heard me. This time when I hit the snag Mona went out of her way to help me through it. Mona gets 5 stars from and I would recommend her without hesitation or reservation."

Corey Simpson
Corey Simpson

Corey Simpson
Rocket Mortgage
71 Reviews
Nicholas Hanahan

"Corey was proactive, responsive, and consistently helped us ask the right questions—especially when we didn’t yet know what to ask. As first-time home buyers, my wife and I truly appreciated how ...Corey was proactive, responsive, and consistently helped us ask the right questions—especially when we didn’t yet know what to ask. As first-time home buyers, my wife and I truly appreciated how patiently he guided us through every step of the process. Corey took the time to understand our needs and was proactive in coordinating with all parties throughout the transaction. There were several moments when we weren’t sure what to do or how to approach a situation, and Corey went above and beyond to fill those knowledge gaps and ensure we felt confident in our decisions. We couldn’t have asked for a better experience as first-time buyers."

Jessa Thomas
Jessa Thomas

Jessa Thomas
Rocket Mortgage
71 Reviews
Shawn Waters

"Jessa is simply amazing! She was very enthusiastic, helpful, caring and always always ALWAYS just a phone call away. I called her many times when I had complicated questions and simple questions. ...Jessa is simply amazing! She was very enthusiastic, helpful, caring and always always ALWAYS just a phone call away. I called her many times when I had complicated questions and simple questions. She never hesitated to offer up her knowledge, opinion and expertise in helping me make the right decisions. She made me feel comfortable and unique as a customer. I didn't feel like she was "going through the motions" or just simply doing her job...she did her job, but she did it in a way where there were no doubts to whether I was given the right information. She is a wonderful person and I have and will continue to give out her information to future customers. She confirmed to me that I will always use Rocket Mortgage in the future if needed. I only hope she isn't the CEO the next time I need her services so I can get the same amount of service that she undoubtedly gives all of her clients. I was extremely lucky to get in touch with her when I called Rocket Mortgage. "

Andrew Weber
Andrew Weber

Andrew Weber
Rocket Mortgage
71 Reviews
Barry Haaser

"I turned to Rocket Mortgage after a nightmare experience with a "local" finance company that was so obsessed with detailed explanations of trivial financial transactions that I was ultimately forced ...I turned to Rocket Mortgage after a nightmare experience with a "local" finance company that was so obsessed with detailed explanations of trivial financial transactions that I was ultimately forced to cancel my home purchase. After finding another home to purchase, my new realtor encouraged me to work with a local mortgage company. Having just sold our house, which was financed by Rocket Mortgage, I returned to Rocket Mortgage rather than the local company. Both agents told me that Rocket Mortgage was too slow and a local mortgage company would be faster. After my last experience I decided to return to Rocket Mortgage. Some people are uncomfortable with the web-based tools associated with the loan process. I, personally, prefer this approach and really like the portal that Rocket Mortgage built. Upon contacting Rocket Mortgage, I was assigned to Andrew Weber. He immediately took control of our application and accelerated the purchase process. Andrew guided us through the application process and provided a transparent transition to our closing agent. It was a pleasure to work with Andrew after our nightmare experience with a different mortgage company. I highly recommend Rocket Mortgage for home loans and, if you are lucky enough, you'll get Andrew to assist you through the application process. highly recommended by our realtor, I was a little nervousth"

Zee Albahili
Zee Albahili

Zee Albahili
Rocket Mortgage
70 Reviews
Becky Larsen

"I've been with Rocket Mortgage for a few years now and have refinanced once already. This second refi has me working with Zee, who is amazing! I had a little trouble getting my refi worked to fit my ...I've been with Rocket Mortgage for a few years now and have refinanced once already. This second refi has me working with Zee, who is amazing! I had a little trouble getting my refi worked to fit my budget, along with other issues at home delaying the process. Zee never gave up on me. She has the patience of a saint, a way of explaining things so they make sense, and she got my numbers where I wanted them. Now I can get my home exterior painted and a MUCH lower interest rate! Thank you, Zee!"

Jonathan Bunzeluk
Jonathan Bunzeluk

Jonathan Bunzeluk
Rocket Mortgage
70 Reviews
Michelle Carpenter

"After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30...After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30 days from start to finish and the Rocket Mortgage website made everything so simple. I could follow the loan process, see what they needed, and easily upload any information. My refi was complicated because I own a few businesses, my house is in a trust and have rental properties. Jonathan simplified in ONE month , what the other bank couldn't get done on 2 months. His communication was excellent and very timely. Everything went EXACTLY as he explained it and in the timeframe he laid out. WHEN you call Rocket Mortgage, ask for Jonathan- you will not be disappointed. "

Nathan Cichowicz
Nathan Cichowicz

Nathan Cichowicz
Rocket Mortgage
70 Reviews
Jim Stitzer

"When it comes to making a major purchase such as a new home, my preference is to know who I'm dealing with! When Nathan and I connected for the first time, his courteous, knowledgeable, and ...When it comes to making a major purchase such as a new home, my preference is to know who I'm dealing with! When Nathan and I connected for the first time, his courteous, knowledgeable, and professional poise definitely eased my doubts and, I could also tell, he was just as excited as I was for me to acquire my new home! That in itself convinced me he would me diligent and motivated to make it all happen! Even through the pandemic and with many businesses closed, I am gratefully writing this review from my NEW home about a good Friend I highly recommend to anyone who is considering any of Nathan's assistance! He never steered me wrong and if he was unsure about something, he told me he was but said he would get back to me with the right answer! He always did!!! That's solid in my book! Again, great guy to work with!!!👍"