Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 66 of 487
Doug Brown

"Michael processed my loan in a prompt and efficient manner. He was courteous and followed through with answers to my questions. I am very happy with the outcome."

Sara Carter

"Brittany goes above and beyond for you.. I've been so pleased with Rocket Mortgage' team but especially with Brittany. Thank you so much for all of your help and your knowledge!! "

Chris Lamer

"He keep me up to date on everything."

Irma Lopez

"Excellent Customer Service !! . He took care of every concern and question I had and handle them very quickly. I could call him anytime when needed."

Ann Walker

"Jacob made the entire experience of my loan stress free and easy, gave me peace of mind. He was personable, professional, knowledgeable and went above and beyond to assist me. He communicated with me ...Jacob made the entire experience of my loan stress free and easy, gave me peace of mind. He was personable, professional, knowledgeable and went above and beyond to assist me. He communicated with me during every step of the process. He explained everything to me and was always available to answer my questions. His entire staff was wonderful and pleasant and so accommodating and kept in touch to be sure I got everything in on time for my loan to close on time . If you are looking for amazing, then I totally RECOMMEND Jacob Miller, you will not be disappointed"

Letitia Rodrigues

"I can't say enough positive things about Babak. At 55 and about to get a divorce, I thought the window of opportunity was closing for me to be able to own a home. It was however, Babak that worked ...I can't say enough positive things about Babak. At 55 and about to get a divorce, I thought the window of opportunity was closing for me to be able to own a home. It was however, Babak that worked with me & listened to me to understand my financial situation that was not great but I knew that if I could just get someone to look at my credit history to know how sincere I was for paying my debt, that maybe I could have this opportunity. It means so much to me when people care at the level of customer service that Babak and all the staff with Rocket Mortgage gives. Thank you. Letitia Rodrigues"

Satyen Kale

"Christina was extremely prompt and helpful in getting my loan application done."

Iman Mohammed

"We are working with Shiraz on our first home purchase. What I appreciate about him is the time he took to talk us through and help us through each step of the process we’ll be going through, and ...We are working with Shiraz on our first home purchase. What I appreciate about him is the time he took to talk us through and help us through each step of the process we’ll be going through, and helping us determine what’s best for our situation. It’s rare to find someone who is a teacher and isn’t pushy to just get your business. I’ve talked to various lenders and by far felt most comfortable with Shiraz. I’m so grateful to have been connected with him and can’t wait to continue working together to get into our first home!"

Joanne Barnes Graham

"It was very easy to work with Neil and he always was very clear in answering our questions or finding solutions to something that wasn't working quite right. He promptly returned emails or phone ...It was very easy to work with Neil and he always was very clear in answering our questions or finding solutions to something that wasn't working quite right. He promptly returned emails or phone calls through out the whole process of doing our reverse mortgage. Even since closing he has been great to get back with us about a couple questions that have come up. We would definitely recommend Neil to anyone we know who might be investigating a reverse mortgage."

Ben Compton

"Zach was professional, friendly, and very honest. When I contacted him regarding refinancing of my mortgage I made it clear that I wanted to lower my monthly payment and he took all my details and ...Zach was professional, friendly, and very honest. When I contacted him regarding refinancing of my mortgage I made it clear that I wanted to lower my monthly payment and he took all my details and said he would call back. As promised he did call back and, to my surprise, honestly told me he wouldn’t be able to lower my monthly payments enough to make an impact because I was still early in my current mortgage. Where other reps would have pushed to make a sale Zach was honest and wanted to do what was best for me. If I ever have need of refinancing or purchasing a new place, Zach will be my first call."