Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 66 of 359
Meghan Ebrat
Meghan Ebrat

Meghan Ebrat
Rocket Mortgage
69 Reviews
Oman Richardson

"I'd give ten stars if available. Meghan ran into a skeptic when I first called. I told her I had a negative experience a few months back and would be surprised if things changed is how I began the ...I'd give ten stars if available. Meghan ran into a skeptic when I first called. I told her I had a negative experience a few months back and would be surprised if things changed is how I began the conversation. Meghan used strong positive words, surrounded by a caring personality and professional service getting my attention in turn making me relax and positive. To me, it is a gifted individual taking two strangers over the phone and bring comfort and reassurance "we can do this Oman, together" feeling like part of the family. I never thought to be living in my new home January 8, 2016 from November's first call. I wanted to set an example for my children showing any dream at any age is possible. Meghan's encouragement, and specific information on my part, my dream is a reality and every time I come home, Meghan has my deepest appreciation. Oman Richardson, Jr. "

Simon Kandalaft
Simon Kandalaft

Simon Kandalaft
Rocket Mortgage
69 Reviews
David Fasci

"In my life experiences, I have dealt with several Mortgage Companies, but never with such a fine experience than the one that Simon provided in representing Rocket Mortgage. From the initial call, ...In my life experiences, I have dealt with several Mortgage Companies, but never with such a fine experience than the one that Simon provided in representing Rocket Mortgage. From the initial call, until closing, Simon was there every step of the way. I truly understand that there are stages to any loan that get passed on to the next person for their role in the process. Simon was there the entire way if I had any questions and always made me feel comfortable that I was making the right decisions as it is a huge step. Thank you Simon. Rocket Mortgage is lucky to have you representing them."

Marc Narcisse
Marc Narcisse

Marc Narcisse
Rocket Mortgage
68 Reviews
Jo Lucas

"Working with my mortgage banker during my refinance process was truly an exceptional experience. From start to finish, Marc demonstrated an incredible level of professionalism, expertice and ...Working with my mortgage banker during my refinance process was truly an exceptional experience. From start to finish, Marc demonstrated an incredible level of professionalism, expertice and dedication that immediately gave me confidence that I was in the right hands. What stood out most was his ability to problem-solve throughout the entire loan process. There are a lot of moving parts to refinancing a loan that I did not realize, but anytime an unexpected issue came up, he handled it quickly, calmly and efficiently. Instead of creating stress, he consistently, calmed my fears, found solutions and guided me through every step with partience and clarity. He stayed on top of every detail and consistently communicated with me and made sure nothing was overlooked. Beyond his knowledge and experience, Marc was incredibly easy to work with. In a process that can often become overwhelming, he made everything feel manageable and organized. I highly recommend Marc if you are looking for a Mortgage professional who is committed to his clients, experienced, resourceful, detailed-oriented, can navigate challenges and get the job done. He is absolutely the person to call!"

Farhan Patel
Farhan Patel

Farhan Patel
Rocket Mortgage
69 Reviews
Christopher Romero

"Farhan Patel has helped me refinance both my primary mortgage and my rental property mortgage. Each time Farhan has has been expedient and professional. I am so pleased with Farhan that I contacted ...Farhan Patel has helped me refinance both my primary mortgage and my rental property mortgage. Each time Farhan has has been expedient and professional. I am so pleased with Farhan that I contacted him directly to help me with another refinance. I have been extremely pleased with the service Mr. Patel has provided and will look to him in the future for my personal business and will refer him to others seeking mortgage services."

Jill Quinn
Jill Quinn

Jill Quinn
Rocket Mortgage
69 Reviews
Stephen Hiller

"I would give Jill more than 5 stars. I spent much of my working years in customer service and she is tops on my assessment. I once had an "exchange engineer" from Pakistan as a repeat customer. He ...I would give Jill more than 5 stars. I spent much of my working years in customer service and she is tops on my assessment. I once had an "exchange engineer" from Pakistan as a repeat customer. He one day remarked to me that the reason I got his repeat business is because most people in America think customer service means just taking a check at the end of the sale and saying thank you, whereas I spent time actually getting to know him. I probably missed a lot of sales during the times I spent with him, but that compliment made up for it in spades."

Sarah Reinelt
Sarah Reinelt

Sarah Reinelt
Rocket Mortgage
69 Reviews
Brock Witting

"When I first applied for a loan with Rocket Mortgage, my wife and I were just shopping around and wanted to get a pre-approval. Sarah made the process absolutely painless and was amazing to work with,...When I first applied for a loan with Rocket Mortgage, my wife and I were just shopping around and wanted to get a pre-approval. Sarah made the process absolutely painless and was amazing to work with, answering every one of our mountain of questions along the way regardless of when we bugged her. One of the reasons we actually moved forward with a purchase was because Sarah made everything so easy that it took a lot of worry out of the process. We're closing on our new house soon, and I honestly don't know how the experience could have been improved at all. Sarah did a FANTASTIC job, communicated all of the info we needed and asked for clearly and quickly, and turned the home loan process (something normally incredibly complex and frustrating) into something simple and easy. Great work Sarah!"

Mallory Richardson
Mallory Richardson

Mallory Richardson
Rocket Mortgage
69 Reviews
Teddy Laury

"Mallory deserves at least ten stars! From the moment she answered my call to get pre approved until the day of closing, she has been super knowledgeable and very helpful. Throughout the sometimes ...Mallory deserves at least ten stars! From the moment she answered my call to get pre approved until the day of closing, she has been super knowledgeable and very helpful. Throughout the sometimes frustrating and lengthy process, she was creative in problem solving. Dealing with multiple incomes from different countries with tax treaties involved, Mallory stuck with me and got every one of the sixty plus documents I uploaded, approved. Whenever she handed me over to other Rocket employees to do the next step, they weren’t able to get it done as efficiently and promptly as Mallory did when I asked her to help yet again. Any corporation should be so lucky to have highly capable, dedicated, committed and passionate staff like Mallory working for them. I sincerely hope that Rocket Mortgage is aware and appreciate the jewel they have in her. If you are lucky enough to have Mallory on your case, you can breath easy, she’ll get you through it!"

Matt Steffas
Matt Steffas

Matt Steffas
Rocket Mortgage
69 Reviews
Lindsay Beharry

"Initially when I spoke to Matt about refinancing on a $45,000.00 loan, I asked him if it was advantageous for me to refinance. I asked him to give me his honest opinion. He stated that he will call me...Initially when I spoke to Matt about refinancing on a $45,000.00 loan, I asked him if it was advantageous for me to refinance. I asked him to give me his honest opinion. He stated that he will call me back, after doing some calculations. He did call me back, and stated that I would save from paying too much interest on the loan, after giving me a 2.99% from 5.50%. I am glad I did speak with him. I wish I had done that 2 years ago. Matt was knowledgeable, courteous, professional, and I would say honest in his interaction with me. He made everything easy as far as signing the documents. He guided me through all the complexities. Thanks Matt."

Steve Wisner
Steve Wisner

Steve Wisner
Rocket Mortgage
69 Reviews
Jess Bouchard

"Working with Steve Wisner was an incredible experience during one of the most challenging times in my life. Navigating a divorce while trying to refinance my home felt overwhelming, but Steve was ...Working with Steve Wisner was an incredible experience during one of the most challenging times in my life. Navigating a divorce while trying to refinance my home felt overwhelming, but Steve was consistently patient, kind, and genuinely caring every step of the way. He took the time to explain everything clearly, never rushed me, and always made sure I felt supported and informed. His dedication and compassion made a huge difference and helped me reach the finish line with confidence. I’m deeply grateful for his professionalism and heart — he truly went above and beyond. Thank you, Steve, for being such a steady guide during this process! Would work with him again in the future!"

Emma Arana
Emma Arana

Emma Arana
Rocket Mortgage
68 Reviews
Jeff Menke

"Emma, I want to sincerely thank you for the incredible work you did helping my clients and me through a major credit issue. You were a key player in getting the file closed and making sure my clients...Emma, I want to sincerely thank you for the incredible work you did helping my clients and me through a major credit issue. You were a key player in getting the file closed and making sure my clients could get into their home. Your patience and persistence working with both the credit bureaus and my clients to correct the necessary items made all the difference in securing their loan approval. I can’t wait to work with you again on my next client — AMAZING job, Emma! Thank you so much!"