Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 68 of 373
Linda Burns

"From the day that Ben first contacted me, he has been the most pleasant, most helpful, most informative person that I have spoke with at Rocket Mortgage. He always took the time to explain every ...From the day that Ben first contacted me, he has been the most pleasant, most helpful, most informative person that I have spoke with at Rocket Mortgage. He always took the time to explain every question that I asked him until I understood. He has been very patient with me even when I asked the same question over and over. He was very knowledgeable with every question I asked. He always made me feel at ease when I spoke with. I would highly recommend Ben to anyone that may be in the market for buying a house. Thanks Ben for allowing me to have the pleasure of working with you. Linda L. Burns"

Ars Ars

"Pat Dittoe was very helpful and professional with me since I am a first time home buyer, choosing Rocket Mortgage as a lender for housing was our perfect choice with the perfect lending company ...Pat Dittoe was very helpful and professional with me since I am a first time home buyer, choosing Rocket Mortgage as a lender for housing was our perfect choice with the perfect lending company (Rocket Mortgage) and their very helpful and professional staff. After we got a tour of our favorite house, me and my fiancé we decided not to lose the house we just took a tour of and we also decided to get a good rate with low down payment and with a good lender since we are first time home buyer. We ask our realtor for a quicker way and better lender to get the house, and she recommended us Rocket Mortgage. We applied for a pre-approval with Rocket Mortgage. We are glad and really satisfied that we choose Rocket Mortgage as our lender. We are satisfied and happy with their fair fees, easy and quick processing of getting of our favorite house. We got a good acceptable interest rate and we paid a very low down payment. We are very happy the way Rocket Mortgage and it’s professional and helpful staff make everything happen professionally, understandably, easily and so quick that nobody believe it. As a first time home buyer and by our very good experience we really recommend Rocket Mortgage to anyone buying mortgage, because of Rocket Mortgage’s perfect service and very clear processing and very professional and helpful staff. Thank you Rocket Mortgage and Thank you Thomas Pat Dittoe and Christina Nogel the professional and helpful staff for their great help and continued support for making everything happen so quick, smooth, understandable and easy."

Wellington Cifuentes

"Kristen was very professional and transparent throughout the whole process of refinancing my loan. I will have to say that I will use her if I ever need to buy another property and my friends and ...Kristen was very professional and transparent throughout the whole process of refinancing my loan. I will have to say that I will use her if I ever need to buy another property and my friends and family will be referred to her. I also would like to say that Rocket Mortgage process with their online system is top notch and you are able to communicate with someone at your convenience. They have figured out how to make things very simplistic, which is needed in today's age of technology where many banks fail in that regard. Rocket Mortgage's processors where very efficient and they got all the required documents in the time alloted. Thank you Kristen and Rocket Mortgage."

Jo Lucas

"Working with my mortgage banker during my refinance process was truly an exceptional experience. From start to finish, Marc demonstrated an incredible level of professionalism, expertice and ...Working with my mortgage banker during my refinance process was truly an exceptional experience. From start to finish, Marc demonstrated an incredible level of professionalism, expertice and dedication that immediately gave me confidence that I was in the right hands. What stood out most was his ability to problem-solve throughout the entire loan process. There are a lot of moving parts to refinancing a loan that I did not realize, but anytime an unexpected issue came up, he handled it quickly, calmly and efficiently. Instead of creating stress, he consistently, calmed my fears, found solutions and guided me through every step with partience and clarity. He stayed on top of every detail and consistently communicated with me and made sure nothing was overlooked. Beyond his knowledge and experience, Marc was incredibly easy to work with. In a process that can often become overwhelming, he made everything feel manageable and organized. I highly recommend Marc if you are looking for a Mortgage professional who is committed to his clients, experienced, resourceful, detailed-oriented, can navigate challenges and get the job done. He is absolutely the person to call!"

Parisa Worthington

"Super helpful and replied promptly. To be honest, we weren’t looking to refinance, I took a stupid survey from Pinterest to see how much I could save if I refinance and after I submitted all my info, ...Super helpful and replied promptly. To be honest, we weren’t looking to refinance, I took a stupid survey from Pinterest to see how much I could save if I refinance and after I submitted all my info, I realized I just blasted my info out there for hundreds of spammy calls. When Rocket Mortgage called me, I connected with Alex and told him, I wasn’t really interested cause we were only in our mortgage for a little over a year. He understood and shared some experiences with me, he wasn’t pushy. It was a really casual conversation and I didn’t feel pressured to lock this down over a 10 minute call. In a little over a week I think we had everything completed and we were scheduling out closing date. It was really a pleasure working with him, everything was easy thanks to his help."

Beth Brown

"Taylor is THE MAN!! I will never use anyone but Taylor. He helped me from day one. I swore off rocket mortgage due to a HORRIBLE experience with a random person. Well Taylor completely changed my ...Taylor is THE MAN!! I will never use anyone but Taylor. He helped me from day one. I swore off rocket mortgage due to a HORRIBLE experience with a random person. Well Taylor completely changed my mind. He went above and beyond to make me feel comfortable with every step of this enormous process. He made the process look so easy! Answering every single question, making sure I understood the process, talked me through things I was unsure of, was personable, knowledgable in every area of his job and more, and over all the most exceptional part of the buying process. I cannot say enough positive things about him. Taylor is what we call the bees knees. You will never find a better person at his job."

Antonio Cedó

"I am originally from the Commonwealth of Puerto Rico. I lived in the City of Wagner, South Dakota since 2015 until 2023. I work in Health Care. I own a home (and have the fixed mortgage that comes ...I am originally from the Commonwealth of Puerto Rico. I lived in the City of Wagner, South Dakota since 2015 until 2023. I work in Health Care. I own a home (and have the fixed mortgage that comes with it) back in Puerto Rico. Until 2023 it made sense financially to rent a home here in South Dakota. In 2023 the monthly payment to continue to rent a home in Wagner became unrealistically high. Is not that I could not pay it but it no longer made sence financially. That's when buying a second home here in South Dakota with a fixed mortgage made sence. I started to research how to get a mortgage to buy a home here in South Dakota. That research started with google from my mobile phone. Rocketmortgage.com was one of the first search results I got. I don't know any mortgage bankers here in South Dakota so I decided to give Rocketmorgage.com a try. Every day since 2015 I took my two labrador retrievers to a tennis court in Wagner, South Dakota so they could run freely and play. That was the setting where I contacted Rocketmortgage.com from a chat on their website. All from my mobile phone. Immediately a Senior Mortgage Banker from RocketMortgage.com reached out -> Maxwell Bednarek. Then he contacted my over the phone. In less than 10 minutes over the phone he pre-qualified me. He was very customer friendly and explained everything I needed to know to make the decision to go ahead and try to get a mortgage with Rocketmortgage.com. So we started the process and he was with me every step of the way. I never though that I actually could buy a home directly from the internet and using as a tool just my phone to make and receive phone calls and my email to receive and reply to messages ! Rocketmortgage.com is the future ! People like Max make you trust something as potentially not personal as the internet as a way to get a mortgage and buy a home which traditionally has been done by going to a regular bank and dealing in person with a Mortgage Banker. There is nothing wrong with that. That is how I got my mortgage in Puerto Rico for the home that I have there. However, my primary home which is here in South Dakota and is located in the city of Armour is the one that I purchased with the mortgage from Rocketmortgage.com and it is all thanks to Maxwell Bednarek. Thanks Max for your professionalism. You are part of the new group of Mortgage Bankers that will rule the mortgage business in the future all from the internet and Rocketmortgage.com is part of that future ! Thank you !"

Denise Greer Nishimoto

"Ashawn provided the most professional, helpful, and actually fun, experience, that could be expected; in what should have been a painful process. We were extremely worried about even starting to ...Ashawn provided the most professional, helpful, and actually fun, experience, that could be expected; in what should have been a painful process. We were extremely worried about even starting to refinance our home, but my wife is in the oil and gas industry and lost her job over a year ago, so we needed to refinance to prevent losing it. Thanks to Ashawn we successfully completed our application in less than two hours, with all of our questions answered and worries resolved. I cannot endorse him and Rocket Mortgage highly enough to reach the level he deserves. If you need to refinance, give ashawn a call; you will NOT be disappointed. "

Helen Landes

"We would highly recommend Mike Chokr as a representative for your mortgage needs. He was extremely professional, accommodating, easy to speak with and accessible to any communications and questions ...We would highly recommend Mike Chokr as a representative for your mortgage needs. He was extremely professional, accommodating, easy to speak with and accessible to any communications and questions that we had, as well as, the individuals involved in this process. His good nature came through from the beginning, and, remained the same to the very end of our business relationship with him. It was very obvious that he is a person who takes his profession and customer service very seriously. His calm and soothing voice came in very handy when we had to deal with challenges, especially since we were purchasing a home during the COVID-19 Pandemic. His soothing, verbal manner in relating to us, especially as Seniors who are not so highly technologically savvy, gave us the confidence, assurance and trust when we needed it most. The best part of Mike is that he is just a caring and trustworthy guy who knows his stuff which is an essential and priceless asset when assuming a mortgage! If we were his parents, and we are NOT (nor have we met outside of a cell phone line...LOL), we would be very proud of his integrity and work ethic!!! We wish him much success and are grateful that we worked with him."

Oman Richardson

"I'd give ten stars if available. Meghan ran into a skeptic when I first called. I told her I had a negative experience a few months back and would be surprised if things changed is how I began the ...I'd give ten stars if available. Meghan ran into a skeptic when I first called. I told her I had a negative experience a few months back and would be surprised if things changed is how I began the conversation. Meghan used strong positive words, surrounded by a caring personality and professional service getting my attention in turn making me relax and positive. To me, it is a gifted individual taking two strangers over the phone and bring comfort and reassurance "we can do this Oman, together" feeling like part of the family. I never thought to be living in my new home January 8, 2016 from November's first call. I wanted to set an example for my children showing any dream at any age is possible. Meghan's encouragement, and specific information on my part, my dream is a reality and every time I come home, Meghan has my deepest appreciation. Oman Richardson, Jr. "