Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 69 of 487
Michael Smith

"Jim Canfield is outstanding with customer service! We knew nothing about purchasing a home, but Jim always made himself available to us day or night. Our experience started out with a real estate ...Jim Canfield is outstanding with customer service! We knew nothing about purchasing a home, but Jim always made himself available to us day or night. Our experience started out with a real estate agent, but we decided on a house the was For Sale by Owner. Thats when we found out we had to do all the leg work that the realtor usually does ourselves. Jim was there for us the entire process. We only worked with Jim a couple months, but it felt like we knew him for years. Could we have gone elsewhere to seek financing....sure, but I don't think we would have received the friendly service and devotion that we recieved from Jim. It's funny how a bank lender we never met can have such a impact on us. I hadn't talked to him in almost 3 weeks and he called to see how we were settling into our new home. That phone call goes to show how good a person Jim is. It shows you're a person to him and not just a number. If you decide to go with Rocket Mortgage I strongly suggest you request Jim Canfield. I promise you will not be disappointed. Jim...if you read this...thank you for all your help and direction. You're the best!"

Lee Norgren

"Very professional and answered questions I had in timely manner."

Phillip Hughes

"Jordan was a great help to me during the whole process. He always returned my calls right away and was very happy to answer any and all of my questions. He was very friendly and very easy to talk to. ...Jordan was a great help to me during the whole process. He always returned my calls right away and was very happy to answer any and all of my questions. He was very friendly and very easy to talk to. He really made me feel that he actually cared about my concerns and my account."

Courtnie Hyland Ashford

"Kwesi was personable and knowledgeable. He was willing to have several conversations with me to make sure I understood the terms of my loan and got me the best rate possible. I would definitely work...Kwesi was personable and knowledgeable. He was willing to have several conversations with me to make sure I understood the terms of my loan and got me the best rate possible. I would definitely work with Kwesi again!"

Sandi Putzier

"Oneal was very helpful in every aspect of our home refinance. When we called with questions, he always returned our calls promptly and was able to answer completely. I would recommend his services to ...Oneal was very helpful in every aspect of our home refinance. When we called with questions, he always returned our calls promptly and was able to answer completely. I would recommend his services to anyone needing a home loan. Their website makes paying our mortgage very simple and quick."

Robert Blevins

"Kyle Jugens is an amazing young man. He made the purchase of our new home fast and stress free. His experience and professionalism was outstanding. When we had questions they were answered in a timely...Kyle Jugens is an amazing young man. He made the purchase of our new home fast and stress free. His experience and professionalism was outstanding. When we had questions they were answered in a timely manner. When we called he answered. He was always there with the information we needed or with easily understandable directions on how to get things done on our end. Kyle Jugens is a great credit to Rocket Mortgage and my wife and I were blessed to have had him working for us. Thank you Kyle."

Andre Serpa

"Louis was fantastic and worked relentlessly throughout the process to make sure I could get approved in the best and fastest way!"

Erin McKinney

"Working with Kevin was a breeze. Always quick with communication and pleasant to speak with. Would highly recommend."

Regina Ferry

"Mathew was excellent and efficient with us we were thrilled to have someone to work with like him! Everything went so smooth and easy for us Thanks AD and Regina Ferry"

Sam Arc

"Dan was professional and handle things well"