Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 69 of 374
Wellington Cifuentes

"Kristen was very professional and transparent throughout the whole process of refinancing my loan. I will have to say that I will use her if I ever need to buy another property and my friends and ...Kristen was very professional and transparent throughout the whole process of refinancing my loan. I will have to say that I will use her if I ever need to buy another property and my friends and family will be referred to her. I also would like to say that Rocket Mortgage process with their online system is top notch and you are able to communicate with someone at your convenience. They have figured out how to make things very simplistic, which is needed in today's age of technology where many banks fail in that regard. Rocket Mortgage's processors where very efficient and they got all the required documents in the time alloted. Thank you Kristen and Rocket Mortgage."

Jo Lucas

"Working with my mortgage banker during my refinance process was truly an exceptional experience. From start to finish, Marc demonstrated an incredible level of professionalism, expertice and ...Working with my mortgage banker during my refinance process was truly an exceptional experience. From start to finish, Marc demonstrated an incredible level of professionalism, expertice and dedication that immediately gave me confidence that I was in the right hands. What stood out most was his ability to problem-solve throughout the entire loan process. There are a lot of moving parts to refinancing a loan that I did not realize, but anytime an unexpected issue came up, he handled it quickly, calmly and efficiently. Instead of creating stress, he consistently, calmed my fears, found solutions and guided me through every step with partience and clarity. He stayed on top of every detail and consistently communicated with me and made sure nothing was overlooked. Beyond his knowledge and experience, Marc was incredibly easy to work with. In a process that can often become overwhelming, he made everything feel manageable and organized. I highly recommend Marc if you are looking for a Mortgage professional who is committed to his clients, experienced, resourceful, detailed-oriented, can navigate challenges and get the job done. He is absolutely the person to call!"

Tom Wafer

"Kelvin was a huge help with my home refinancing project. In fact with his assistance you can't really call it a project at all. Kelvin walked me through the process and made sure I understood every ...Kelvin was a huge help with my home refinancing project. In fact with his assistance you can't really call it a project at all. Kelvin walked me through the process and made sure I understood every step of the way. Following him was as easy as anything I have ever experienced. Quite a leader indeed. Please, if you need anything to do financing, refinancing don't hesitate to contact him. Tom Wafer, Clayton, Ohio."

Karla Bryant-Revere

"I had been trying to refinance my home for about a year and a half I had been met with challenges and road block one after another. In addition, there were also several personnel challenges within ...I had been trying to refinance my home for about a year and a half I had been met with challenges and road block one after another. In addition, there were also several personnel challenges within Rocket Mortgage which got confusing. By the time my file got to Victor I was completely discouraged and ready to give up, but the 7% interest rate we were paying told me to press forward. So I did! Victor ensured me that I would be the last person I spoke with and promised to see my file to close. HE DID JUST THAT! His continuous communication and knowledge of the mortgage industry was paramount to helping my situation. The road was not easy and there were a few moments of despair but Victor held steadfast and knew that our file could close. Victor, I scream THANK YOU!!!! I hope you hear me as multiple states separate us. I will definitely use Rocket Mortgage again and specifically request Victor Vasquez. One happy customer, Karla Revere "

Beth Brown

"Taylor is THE MAN!! I will never use anyone but Taylor. He helped me from day one. I swore off rocket mortgage due to a HORRIBLE experience with a random person. Well Taylor completely changed my ...Taylor is THE MAN!! I will never use anyone but Taylor. He helped me from day one. I swore off rocket mortgage due to a HORRIBLE experience with a random person. Well Taylor completely changed my mind. He went above and beyond to make me feel comfortable with every step of this enormous process. He made the process look so easy! Answering every single question, making sure I understood the process, talked me through things I was unsure of, was personable, knowledgable in every area of his job and more, and over all the most exceptional part of the buying process. I cannot say enough positive things about him. Taylor is what we call the bees knees. You will never find a better person at his job."

Matthew Montoya

"Well, where to begin. Jose Zermeno was an absolute rock star! Jose made me and my wife both feel very comfortable and confident about buying a home. Jose Was very patient and always let us know that ...Well, where to begin. Jose Zermeno was an absolute rock star! Jose made me and my wife both feel very comfortable and confident about buying a home. Jose Was very patient and always let us know that he had all the time that we needed To be sure we had all of our questions answered, and if he didn’t have the answer at the moment, he was sure enough to make sure he got it. Prime example of an individual who will go above and beyond for you and your family. Buying a home can be very scary for new time buyers but Jose is very good at what he does and made us feel extremely comfortable. I am very thankful to have Jose Zermeno as our loan officer Because I wouldn’t Want any other way. If you’re looking into buying a home, but not quite sure where to start I highly, highly recommend you reach out to Rocket Mortgage and request Jose Zermeno. Thank you so much for everything you have done for me and my family."

Sam Mayer

"Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this ...Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced. I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael, and everyone along the way, down through the Notary Ann who helped us sign and close, was fast, friendly, professional, and stress-free! I won't ever seek any lender other the Rocket Mortgage for my home mortgage needs. Consider this timeline! It's April 12th and I'm thinking about a better mortgage rate, consolidating debt and getting cash out. I input some information into a lender-finding app and here comes 3 or 4 ready to go. One stands out from the rest, then I get the call from Anna...the outstander. By April 14th, Michael is on me with what he needs to make it all work. I work with him and in no time flat he has me at closing. A great rate, total debt-consolidation and cash out, all happened in 21 days, a mere 3 weeks from the thought to fruition. We closed on May 3rd. Mind blown!!! Kudos, Anna and all the Rocket Mortgage angels!"

Lina Addison-Outland

"Working with Mr Cory Bommarito was amazing because of him I have a home. cus he was very patient with me answering all my questions. making sure all my paperwork were in order. anytime I call he ...Working with Mr Cory Bommarito was amazing because of him I have a home. cus he was very patient with me answering all my questions. making sure all my paperwork were in order. anytime I call he answered or if he can't I will get a call in few minutes. U all know how buying a house is stressful but working with Mr Bommarito was stress fee. I felt comfortable talking to him. Could ask any questions even if it was a simple question he took his time to answer n explain everything to me. He Kept me informed on everything. Even when the papers were turn over to the underwriters, n they ask for a document I call Cory and he will explain it to me in a way that ican understand why certain documents were needed. He's the guy to talk to. u won't regret it at all. He's awesome to work with. pleasant, caring, patient n want to see that u get the best. Rocket Mortgage u have the best. Don't loose him he will make ur company proud."

Denise Greer Nishimoto

"Ashawn provided the most professional, helpful, and actually fun, experience, that could be expected; in what should have been a painful process. We were extremely worried about even starting to ...Ashawn provided the most professional, helpful, and actually fun, experience, that could be expected; in what should have been a painful process. We were extremely worried about even starting to refinance our home, but my wife is in the oil and gas industry and lost her job over a year ago, so we needed to refinance to prevent losing it. Thanks to Ashawn we successfully completed our application in less than two hours, with all of our questions answered and worries resolved. I cannot endorse him and Rocket Mortgage highly enough to reach the level he deserves. If you need to refinance, give ashawn a call; you will NOT be disappointed. "

Edwin Rosario

"From beginning to end Glenn has been great, he even took time on Sunday and spent an hour with me explaining the process and all that is required, Glenn is very easy to work with and will explain ...From beginning to end Glenn has been great, he even took time on Sunday and spent an hour with me explaining the process and all that is required, Glenn is very easy to work with and will explain everything to you if you do not understand, the great thing about it is that until you understand he will not get off the phone with you, and it's great to have such good customer service like the one Glenn offered me, the process was easy and I have to say working with Glenn with rocket mortgage makes it even easier. Keep up the great work. I highly recommend rocket mortgage for refinancing and if you come across Glen the experience will be even better and I'm pretty sure for the rest of the staff as well but with my experience I have to say Glenn did an excellent job, thank you."