Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 69 of 374
Karla Bryant-Revere

"I had been trying to refinance my home for about a year and a half I had been met with challenges and road block one after another. In addition, there were also several personnel challenges within ...I had been trying to refinance my home for about a year and a half I had been met with challenges and road block one after another. In addition, there were also several personnel challenges within Rocket Mortgage which got confusing. By the time my file got to Victor I was completely discouraged and ready to give up, but the 7% interest rate we were paying told me to press forward. So I did! Victor ensured me that I would be the last person I spoke with and promised to see my file to close. HE DID JUST THAT! His continuous communication and knowledge of the mortgage industry was paramount to helping my situation. The road was not easy and there were a few moments of despair but Victor held steadfast and knew that our file could close. Victor, I scream THANK YOU!!!! I hope you hear me as multiple states separate us. I will definitely use Rocket Mortgage again and specifically request Victor Vasquez. One happy customer, Karla Revere "

Beth Brown

"Taylor is THE MAN!! I will never use anyone but Taylor. He helped me from day one. I swore off rocket mortgage due to a HORRIBLE experience with a random person. Well Taylor completely changed my ...Taylor is THE MAN!! I will never use anyone but Taylor. He helped me from day one. I swore off rocket mortgage due to a HORRIBLE experience with a random person. Well Taylor completely changed my mind. He went above and beyond to make me feel comfortable with every step of this enormous process. He made the process look so easy! Answering every single question, making sure I understood the process, talked me through things I was unsure of, was personable, knowledgable in every area of his job and more, and over all the most exceptional part of the buying process. I cannot say enough positive things about him. Taylor is what we call the bees knees. You will never find a better person at his job."

Matthew Montoya

"Well, where to begin. Jose Zermeno was an absolute rock star! Jose made me and my wife both feel very comfortable and confident about buying a home. Jose Was very patient and always let us know that ...Well, where to begin. Jose Zermeno was an absolute rock star! Jose made me and my wife both feel very comfortable and confident about buying a home. Jose Was very patient and always let us know that he had all the time that we needed To be sure we had all of our questions answered, and if he didn’t have the answer at the moment, he was sure enough to make sure he got it. Prime example of an individual who will go above and beyond for you and your family. Buying a home can be very scary for new time buyers but Jose is very good at what he does and made us feel extremely comfortable. I am very thankful to have Jose Zermeno as our loan officer Because I wouldn’t Want any other way. If you’re looking into buying a home, but not quite sure where to start I highly, highly recommend you reach out to Rocket Mortgage and request Jose Zermeno. Thank you so much for everything you have done for me and my family."

Sam Mayer

"Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this ...Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced. I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael, and everyone along the way, down through the Notary Ann who helped us sign and close, was fast, friendly, professional, and stress-free! I won't ever seek any lender other the Rocket Mortgage for my home mortgage needs. Consider this timeline! It's April 12th and I'm thinking about a better mortgage rate, consolidating debt and getting cash out. I input some information into a lender-finding app and here comes 3 or 4 ready to go. One stands out from the rest, then I get the call from Anna...the outstander. By April 14th, Michael is on me with what he needs to make it all work. I work with him and in no time flat he has me at closing. A great rate, total debt-consolidation and cash out, all happened in 21 days, a mere 3 weeks from the thought to fruition. We closed on May 3rd. Mind blown!!! Kudos, Anna and all the Rocket Mortgage angels!"

Doug Kennedy

"If I could give Ali 10 stars I would!!! Because of his prompt responses, we were able to get the home of our dreams. We had traveled to Atlanta to see one home, then found another in a higher price ...If I could give Ali 10 stars I would!!! Because of his prompt responses, we were able to get the home of our dreams. We had traveled to Atlanta to see one home, then found another in a higher price range. But thanks to Ali picking up calls on a Saturday afternoon and getting us pre-qualified that evening, we were able to get an offer in on the hot property before it was sold to someone else. Just amazing really. We are grateful for Ali. AND he was really fun to work with too."

Lina Addison-Outland

"Working with Mr Cory Bommarito was amazing because of him I have a home. cus he was very patient with me answering all my questions. making sure all my paperwork were in order. anytime I call he ...Working with Mr Cory Bommarito was amazing because of him I have a home. cus he was very patient with me answering all my questions. making sure all my paperwork were in order. anytime I call he answered or if he can't I will get a call in few minutes. U all know how buying a house is stressful but working with Mr Bommarito was stress fee. I felt comfortable talking to him. Could ask any questions even if it was a simple question he took his time to answer n explain everything to me. He Kept me informed on everything. Even when the papers were turn over to the underwriters, n they ask for a document I call Cory and he will explain it to me in a way that ican understand why certain documents were needed. He's the guy to talk to. u won't regret it at all. He's awesome to work with. pleasant, caring, patient n want to see that u get the best. Rocket Mortgage u have the best. Don't loose him he will make ur company proud."

Denise Greer Nishimoto

"Ashawn provided the most professional, helpful, and actually fun, experience, that could be expected; in what should have been a painful process. We were extremely worried about even starting to ...Ashawn provided the most professional, helpful, and actually fun, experience, that could be expected; in what should have been a painful process. We were extremely worried about even starting to refinance our home, but my wife is in the oil and gas industry and lost her job over a year ago, so we needed to refinance to prevent losing it. Thanks to Ashawn we successfully completed our application in less than two hours, with all of our questions answered and worries resolved. I cannot endorse him and Rocket Mortgage highly enough to reach the level he deserves. If you need to refinance, give ashawn a call; you will NOT be disappointed. "

Edwin Rosario

"From beginning to end Glenn has been great, he even took time on Sunday and spent an hour with me explaining the process and all that is required, Glenn is very easy to work with and will explain ...From beginning to end Glenn has been great, he even took time on Sunday and spent an hour with me explaining the process and all that is required, Glenn is very easy to work with and will explain everything to you if you do not understand, the great thing about it is that until you understand he will not get off the phone with you, and it's great to have such good customer service like the one Glenn offered me, the process was easy and I have to say working with Glenn with rocket mortgage makes it even easier. Keep up the great work. I highly recommend rocket mortgage for refinancing and if you come across Glen the experience will be even better and I'm pretty sure for the rest of the staff as well but with my experience I have to say Glenn did an excellent job, thank you."

Helen Landes

"We would highly recommend Mike Chokr as a representative for your mortgage needs. He was extremely professional, accommodating, easy to speak with and accessible to any communications and questions ...We would highly recommend Mike Chokr as a representative for your mortgage needs. He was extremely professional, accommodating, easy to speak with and accessible to any communications and questions that we had, as well as, the individuals involved in this process. His good nature came through from the beginning, and, remained the same to the very end of our business relationship with him. It was very obvious that he is a person who takes his profession and customer service very seriously. His calm and soothing voice came in very handy when we had to deal with challenges, especially since we were purchasing a home during the COVID-19 Pandemic. His soothing, verbal manner in relating to us, especially as Seniors who are not so highly technologically savvy, gave us the confidence, assurance and trust when we needed it most. The best part of Mike is that he is just a caring and trustworthy guy who knows his stuff which is an essential and priceless asset when assuming a mortgage! If we were his parents, and we are NOT (nor have we met outside of a cell phone line...LOL), we would be very proud of his integrity and work ethic!!! We wish him much success and are grateful that we worked with him."

Stephanie Adkins

"I enjoyed my experience with Adam. He was fantastic. I felt like he was with me the whole way. He was easy to reach and answered all of my questions quickly. He wants the loan to work out as much ...I enjoyed my experience with Adam. He was fantastic. I felt like he was with me the whole way. He was easy to reach and answered all of my questions quickly. He wants the loan to work out as much as you do. He celebrated my appraisal report with me. He can be trusted. He was not the first agency that I spoke with. I changed over to him. The first agency the man made me feel pressured. That company was also giving me a higher interest rate. The man seemed frustrated. When I spoke with Adam the first time I knew that he was the right choice. I know this was an online loan but I felt safer doing this than I did when I first got my home loan through a hometown bank!"