Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 69 of 400
Philip Dodd
Philip Dodd

Philip Dodd
Rocket Mortgage
69 Reviews
Glen Turf

"One Friday night when I was trying to figure out what I should do in terms of buying a new home, I filled out a form on the Rocket Mortgage website. After receiving some calls, I finally called them ...One Friday night when I was trying to figure out what I should do in terms of buying a new home, I filled out a form on the Rocket Mortgage website. After receiving some calls, I finally called them back and immediately felt at home with my advisor, Philip Dodd. He truly understood my fears, my desire to get an accurate account of what I would be able to afford, and really expressed that he would be in my corner every step of the way - which he was. He gave me accurate figures that allowed me to buy the house I am in now without worrying about any surprises. He was always reachable (evenings, weekends, etc) which made the entire process much more comfortable for me. He was great every step of the way. What really convinced me to work with him (and Rocket Mortgage) was when he sent me an email after our first conversation stating that, although we would probably never meet in person, he wanted me to know him as if we had, and he proceeded to send me an email about himself with a picture of his family. It was a great personal touch."

Isabel Ford
Isabel Ford

Isabel Ford
Rocket Mortgage
69 Reviews
Stacy Higa

"Isabel was a pleasure to work with. I have owned 3 homes in my life, and have gone through the refinancing process at least 5 times in the past. She has been the best person that I have worked with....Isabel was a pleasure to work with. I have owned 3 homes in my life, and have gone through the refinancing process at least 5 times in the past. She has been the best person that I have worked with. She made sure that my wife and I understood the entire process, she was very realistic in expectation from the start, and once she was able to piece together all the information needed, she worked with us on a plan that met all of our goals and needs. I have had other loan officers contact us and always offer us the moon to get our business, Isabel was not like that at all. What made it even better was her accessibility and the team that she has surrounding her. When ever I had questions (which were a few), she always responded and got back to me. Even when it involved her other team members, she made sure that she was looped in and stayed on top of everything.....from start till finish. I am so glad that we worked with her and mortgage rocket."

Mario Glimpse
Mario Glimpse

Mario Glimpse
Rocket Mortgage
69 Reviews
JoAnne Scott

"When we started looking for homes in the Austin/Cedar Park, Texas area, we had no idea that properties were moving so fast. Over a period of several weeks, we found and asked Mario to prepare ...When we started looking for homes in the Austin/Cedar Park, Texas area, we had no idea that properties were moving so fast. Over a period of several weeks, we found and asked Mario to prepare pre-approval letters for each of 4 - 5 different properties, which he always did quickly and cheerfully. Unfortunately, due to the fast paced real estate market, 4 of the 5 properties were already under contract by the time we were able to present our offer. On our fifth attempt to purchase a home, the seller requested a faster than normal closing time, and once again Mario worked to accomodate our request. The fifth time "was a charm" however, and we are scheduled to close on our new home in a few days. We would highly recommend Mario Glimpse and the whole Rocket Mortgage team and process. He made the sometimes frustrating home-buying experience much more manageable and enjoyable. Thank you, Mario!"

Simon Kandalaft
Simon Kandalaft

Simon Kandalaft
Rocket Mortgage
68 Reviews
David Fasci

"In my life experiences, I have dealt with several Mortgage Companies, but never with such a fine experience than the one that Simon provided in representing Rocket Mortgage. From the initial call, ...In my life experiences, I have dealt with several Mortgage Companies, but never with such a fine experience than the one that Simon provided in representing Rocket Mortgage. From the initial call, until closing, Simon was there every step of the way. I truly understand that there are stages to any loan that get passed on to the next person for their role in the process. Simon was there the entire way if I had any questions and always made me feel comfortable that I was making the right decisions as it is a huge step. Thank you Simon. Rocket Mortgage is lucky to have you representing them."

Marcus Norman
Marcus Norman

Marcus Norman
Rocket Mortgage
69 Reviews
Zach Zotter

"I recently had the pleasure of working with Marcus Norman as my mortgage lender, and I must say, the experience was nothing short of outstanding! From the moment we started the process until the ...I recently had the pleasure of working with Marcus Norman as my mortgage lender, and I must say, the experience was nothing short of outstanding! From the moment we started the process until the completion of our mortgage, Marcus demonstrated professionalism, expertise, and unparalleled customer service. Not only was Marcus incredibly knowledgeable about the mortgage industry, but he took the time to thoroughly explain every step of the process, making sure I felt comfortable and informed throughout. He patiently responded to all my questions and concerns, ensuring I had a clear understanding of all the terms and options available to me. What impressed me the most about Marcus was his commitment to providing exceptional service. He was proactive in updating me on the progress of my application, keeping me informed every step of the way. Working with Marcus felt like having a true partner in the mortgage process, and his attention to detail and personalized approach made me feel valued as a customer. In addition to his professionalism, Marcus exhibited genuine care and empathy, which helped alleviate any stress I may have had during the mortgage approval process. He was always available to address any concerns promptly, and his positive attitude and friendly demeanor made the entire experience pleasant and enjoyable. I would highly recommend Marcus to anyone in search of a mortgage lender. His expertise, dedication, and superb customer service set him apart from the rest. Working with Marcus was an absolute pleasure, and I have no doubt that anyone else fortunate enough to work with him will have a fantastic experience too. Thank you, Marcus, for making the process seamless and stress-free. I will definitely be reaching out to you for any future mortgage needs. Thanks again, ZZ"

Farhan Patel
Farhan Patel

Farhan Patel
Rocket Mortgage
69 Reviews
Christopher Romero

"Farhan Patel has helped me refinance both my primary mortgage and my rental property mortgage. Each time Farhan has has been expedient and professional. I am so pleased with Farhan that I contacted ...Farhan Patel has helped me refinance both my primary mortgage and my rental property mortgage. Each time Farhan has has been expedient and professional. I am so pleased with Farhan that I contacted him directly to help me with another refinance. I have been extremely pleased with the service Mr. Patel has provided and will look to him in the future for my personal business and will refer him to others seeking mortgage services."

Mallory Richardson
Mallory Richardson

Mallory Richardson
Rocket Mortgage
69 Reviews
Teddy Laury

"Mallory deserves at least ten stars! From the moment she answered my call to get pre approved until the day of closing, she has been super knowledgeable and very helpful. Throughout the sometimes ...Mallory deserves at least ten stars! From the moment she answered my call to get pre approved until the day of closing, she has been super knowledgeable and very helpful. Throughout the sometimes frustrating and lengthy process, she was creative in problem solving. Dealing with multiple incomes from different countries with tax treaties involved, Mallory stuck with me and got every one of the sixty plus documents I uploaded, approved. Whenever she handed me over to other Rocket employees to do the next step, they weren’t able to get it done as efficiently and promptly as Mallory did when I asked her to help yet again. Any corporation should be so lucky to have highly capable, dedicated, committed and passionate staff like Mallory working for them. I sincerely hope that Rocket Mortgage is aware and appreciate the jewel they have in her. If you are lucky enough to have Mallory on your case, you can breath easy, she’ll get you through it!"

Mona Sabek
Mona Sabek

Mona Sabek
Rocket Mortgage
68 Reviews
David Boyett

"Mona was not my first contact with Rocket Mortgage. I had spoken to two loan specialists before her. My first loan specialist talked but didn’t listen. It felt like she was in a hurry to get to next ...Mona was not my first contact with Rocket Mortgage. I had spoken to two loan specialists before her. My first loan specialist talked but didn’t listen. It felt like she was in a hurry to get to next person. I declined to continue the loan process. Rocket Mortgage sent me an email assuring me they could help. So, I contacted them a second time. The fella I talked to seemed nice enough but wasn’t able to help and I did not go through with the loan. The third time Rocket Mortgage contacted I was starting to get annoyed but I thought, why not? It will either be the third time is the charm or three strikes and you’re out. With Mona is the charm. She listened when I talk and heard me. This time when I hit the snag Mona went out of her way to help me through it. Mona gets 5 stars from and I would recommend her without hesitation or reservation."

Greg Solman
Greg Solman

Greg Solman
Rocket Mortgage
69 Reviews
Joanne Florez

"From the onset, Greg Soleman demonstrated his commitment to provide my husband and I with the knowledge and support needed for us to purchase our dream home in Florida. Finding our home was a long ...From the onset, Greg Soleman demonstrated his commitment to provide my husband and I with the knowledge and support needed for us to purchase our dream home in Florida. Finding our home was a long arduous journey, as we ran into several unforeseen challenges. Greg was with us every step of the way, offering us steps to take so could plan ahead the loan process and guidance in how to navigate through difficult situations. The solutions that he recommended always served us well. He took the time to fully explain every nuance of the loan process and never rushed through any of our conversations. If we did not understand an aspect, he hung in with us until we got it! He often followed up with a phone call just to check in to see how we were doing and how things were going. We appreciated knowing that we could count on Greg, he was available 24/7 to answer any of our inquiries and always responded immediately. The qualities that he holds are definitely above and beyond the normal work ethic! He upholds high standards for his clients and is most compassionate! We are grateful to have had Greg Soleman as our bank lender representative! We highly recommend his services at Rocket Mortgage! Thank you Greg! Thomas and Joanne Florez July 21, 2016"

Matt Steffas
Matt Steffas

Matt Steffas
Rocket Mortgage
69 Reviews
Lindsay Beharry

"Initially when I spoke to Matt about refinancing on a $45,000.00 loan, I asked him if it was advantageous for me to refinance. I asked him to give me his honest opinion. He stated that he will call me...Initially when I spoke to Matt about refinancing on a $45,000.00 loan, I asked him if it was advantageous for me to refinance. I asked him to give me his honest opinion. He stated that he will call me back, after doing some calculations. He did call me back, and stated that I would save from paying too much interest on the loan, after giving me a 2.99% from 5.50%. I am glad I did speak with him. I wish I had done that 2 years ago. Matt was knowledgeable, courteous, professional, and I would say honest in his interaction with me. He made everything easy as far as signing the documents. He guided me through all the complexities. Thanks Matt."