Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 71 of 396
David V

"I had the pleasure of working with Alyssa during my home refinance process, and I can't recommend her highly enough. From the beginning, she was incredibly diligent, ensuring every detail was ...I had the pleasure of working with Alyssa during my home refinance process, and I can't recommend her highly enough. From the beginning, she was incredibly diligent, ensuring every detail was addressed and nothing was overlooked. She took the time to explain all my options and answer all my questions thoroughly (I had many…), demonstrating deep knowledge in the field. What truly stood out to me was Alyssa’s friendly and approachable attitude. she made a typically stressful process seem much easier, always providing timely updates and guidance with a smile. If you’re looking for a home loan/refinance expert who is knowledgeable, personable, and dedicated, Alyssa is the one to go to! Thank you, Alyssa!"

Bob Giuliano

"Mr. Gallagher had called me about refinancing, I initially said no. He then asked if he could call me back with numbers ($), to which I agreed. I was very surprised not only with his quick response, ...Mr. Gallagher had called me about refinancing, I initially said no. He then asked if he could call me back with numbers ($), to which I agreed. I was very surprised not only with his quick response, but the numbers offered, I could not refuse. Once the process started, he made it easy, answered my calls and texts quickly making the process simple. Not only simple, but from day one to closing, it only took 17 Days approx. Anyone who takes a call from Mr. Gallagher in reference to refinancing, I would recommend you listen to the numbers before just saying no, Thank You Again Mr. Gallagher"

Jeannette DeSantis

"My husband and I were looking for a retirement home in South West Florida and happened upon the Rocket Mortgage website during our online search. Dorian Gray was our contact person from the beginning....My husband and I were looking for a retirement home in South West Florida and happened upon the Rocket Mortgage website during our online search. Dorian Gray was our contact person from the beginning. He has made our entire experience with Rocket Mortgage smooth, painless and even entertaining at times. He was always professional and personable at the same time. Dorian was very knowledgeable of the entire process and knew exactly what we needed to find the right home for us within our budget and get the financing and mortgage payment we needed. He literally worked night and day to make sure we had what we needed to secure a good interest rate and get it locked in during these uncertain times, until we close. He even reached out directly to our realtor, as well as the seller's realtor to get the information we needed to do just that, surprising them as much as us in his tenacity to do a good job for us. We both have enjoyed working with Dorian and always felt like he really cared about meeting our needs throughout the entire process."

Andy Quinn

"Can’t say enough, right from the beginning Brenton came out of the gate running 🏃‍♀️ and didn’t stop until the day we closed on our refinance mortgage..He worked with us and amazingly came up with an ...Can’t say enough, right from the beginning Brenton came out of the gate running 🏃‍♀️ and didn’t stop until the day we closed on our refinance mortgage..He worked with us and amazingly came up with an unbelievable financing that we never expected...Honesty from start to finish we closed on our new mortgage in 30 days which was unbelievable..Even before he went on vacation he passed along instructions to his fellow co-workers to keep us informed of all concerning info/documents pertaining to our refi...In closing we want thank Brenton and Rocket Mortgage with an amazing experience...You can bet that we will honestly recommend Rocket Mortgage and especially mortgage advisor Brenton Hood to all our family and friends..👍👍👍..Thanks Again Brenton.......Warmly Linda & Andy Q"

Garrett Ide

"Working with Reed was a wonderful experience. He was open, available and transparent about the process and status of our loan. He was very responsive to questions, even over the weekend, providing ...Working with Reed was a wonderful experience. He was open, available and transparent about the process and status of our loan. He was very responsive to questions, even over the weekend, providing answers and proposed solutions. He gave answers in a simple and understandable form providing greater detail as needed. He ensured that the loan met our needs and desires, within the constraints of the law and fiscal responsibility, acting as a go-between with the underwriting team to get both sides to closing. I would be delighted to work with him again."

Jeff Allard

"When my wife and I decided it was time for the next step in our journey of life to purchase a home we turned to Rocket Mortgage based off a referral we received from close family friends. Andrew ...When my wife and I decided it was time for the next step in our journey of life to purchase a home we turned to Rocket Mortgage based off a referral we received from close family friends. Andrew right out of the gate was so helpful and really calmed us down about the whole home buying process. Andrew was super diligent and always a step ahead of the game. He and our realtor really made a great team which at the end of the day is what you want to have on your side! There were plenty of late nights making deals and writing contracts and Andrew taking time on his day off sending us our updated pre-approval letters. Needless to say he had nothing but our best interest in mind. We had a special situation regarding my wife's maternity leave and her verification of income, so Andrew worked non stop with the underwriting team and solved the issue extremely fast and we were back on track. Rocket Mortgage and their staff (especially Andrew) are wonderful and we look forward to working with them when we decide to refinance! Thanks Andrew for all you have done, my family and I really appreciate you so much! "

Brett Gora

"Our mortgage experience with Rocket Mortgage was excellent, largely due to Kory Nicholoff's attentiveness and patience during the process. Kory was very communicative and proactive, helping us ...Our mortgage experience with Rocket Mortgage was excellent, largely due to Kory Nicholoff's attentiveness and patience during the process. Kory was very communicative and proactive, helping us consider our potential options and listening to our goals. He single-handedly won our business from our last mortgage provider and exceeded our expectations throughout the purchase process. Kory is a man of his word and a valuable home-buying partner. When we found our dream home and prepared to make a late Saturday night offer, Kory was right there with us to amend our authorization letter and help us secure the deal. We would recommend him to anyone buying a home, particularly anyone who is relocating and working to short timeline, like we were. Yes, he is that good."

Phyllis Bob Tompos

"Now that we are enjoying the new digs, I can take a moment and properly thank and recommend Ryan Renner of Rocket Mortgage. I have been a loyal customer of Rocket Mortgage for several years and ...Now that we are enjoying the new digs, I can take a moment and properly thank and recommend Ryan Renner of Rocket Mortgage. I have been a loyal customer of Rocket Mortgage for several years and several types of mortgages. The company makes it a habit to hire actual quality professionals that make the mortgage experience much more palatable. From the first day that Ryan and I began working our way through the process there was never a time that I felt out of touch with the loan thanks to Ryan. I knew what steps were coming up way before I needed and it eliminated so many of the OMG moments that often happen when a request from the company catches you by surprise. Like all of the great people at Rocket Mortgage Ryan provided complete, honest, and professional service and five stars seems a little light for an All Star! Thanks Ryan and if your ever in South Florida you know the address, phone and email, give us a call and we would love to show you around. And by the way, you won over the realtor selling us the home. They told us that they never had such a quick turn around with information."

Sally Coulter

"The house we are presently in, we were buying on contract and rolled it into a permanent mortgage in December, 2016....it took us 5 months to finally close on December 31. It was a nightmare!!! We ...The house we are presently in, we were buying on contract and rolled it into a permanent mortgage in December, 2016....it took us 5 months to finally close on December 31. It was a nightmare!!! We knew we had equity and wanted to do a refinance so that we could do some updating. I was very hesitant to even go in that direction again, but I took a chance and contacted Rocket Mortgage on-line and received a call from Brent in about 10 min. This was this past summer and it took us about 45 days to close. It was the BEST call I ever made. Brent is an absolute joy to work with and I couldn't be more pleased with the whole process and the outcome!!! We just recently did a second refinance and were able to switch from an FHA to a Conventional loan and be able to drop our PMI, which saved us $115.00 a month on our mortgage. Again, I worked with Brent and again, it was a joy!!! We closed in about 15 days!!! Brent is helpful, honest and caring!!! I would highly recommend him to anyone looking for a mortgage or refi. Most importantly for me, was the rapport that Brent and I had during each process...he's extremely easy to talk to and he just made the whole thing a very positive experience!!! I would never hesitate to recommend Rocket Mortgage, but especially Brent Saxe!!!!"

Joe Davis

"I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively ...I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively looking at two other companies at the same time. The other 2 companies had yet to even give me a call back about my application. I just couldn’t believe Rocket was really that quick. I ended up going forward with another company that had given me a lower rate by .25%. I went down the road with them to save the .25%. Well, the other company made me pay for their appraisal, get a specific inspection, and lay out close to $1200 before giving me a final approval on our home. Guess what? Less than a week before we were set to close the other lender said they were not going to allow part of my income to be included in my loan and that they couldn’t move forward with my loan. This had already been discussed and approved by the broker with the other company and now I was not going to be able to close my loan. I was beyond upset. Juan had kept in touch even during the process with the other lender. I called Juan and laid it all out. He literally said, we’ll get you closed, no problem. I still was in disbelief that Rocket could make it happen, but I’m here to say they did it. I have nothing but positive experiences to relate with Juan and the entire team from Rocket. They will always get a great reference from me. Even my realtor was stunned they made it happen. Thanks Juan."