Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 71 of 373
Trudi Groth

"Andrew is so helpful and knowledgeable. We had multiple questions along the way in purchasing our home, but Andrew is very efficient and responded sometimes within in minutes of me posting questions ...Andrew is so helpful and knowledgeable. We had multiple questions along the way in purchasing our home, but Andrew is very efficient and responded sometimes within in minutes of me posting questions on the Rocket Mortgage site. It was very nice to have someone like Andrew to explain the very complicated processes in a way that we understood and he always made sure that our best interest was in place with our mortgage. It was a pleasure working with him and Rocket Mortgage is lucky to have him as one of their mortgage banker. He made the process easy, simplified complications for us, and gave us confidence in our mortgage lender. Thank you Andrew :)"

Jess Bouchard

"Working with Steve Wisner was an incredible experience during one of the most challenging times in my life. Navigating a divorce while trying to refinance my home felt overwhelming, but Steve was ...Working with Steve Wisner was an incredible experience during one of the most challenging times in my life. Navigating a divorce while trying to refinance my home felt overwhelming, but Steve was consistently patient, kind, and genuinely caring every step of the way. He took the time to explain everything clearly, never rushed me, and always made sure I felt supported and informed. His dedication and compassion made a huge difference and helped me reach the finish line with confidence. I’m deeply grateful for his professionalism and heart — he truly went above and beyond. Thank you, Steve, for being such a steady guide during this process! Would work with him again in the future!"

Edwin Rosario

"From beginning to end Glenn has been great, he even took time on Sunday and spent an hour with me explaining the process and all that is required, Glenn is very easy to work with and will explain ...From beginning to end Glenn has been great, he even took time on Sunday and spent an hour with me explaining the process and all that is required, Glenn is very easy to work with and will explain everything to you if you do not understand, the great thing about it is that until you understand he will not get off the phone with you, and it's great to have such good customer service like the one Glenn offered me, the process was easy and I have to say working with Glenn with rocket mortgage makes it even easier. Keep up the great work. I highly recommend rocket mortgage for refinancing and if you come across Glen the experience will be even better and I'm pretty sure for the rest of the staff as well but with my experience I have to say Glenn did an excellent job, thank you."

Kacie Hook

"Absolutely thrilled with the experience I had working with Zach as a first-time homebuyer! From start to finish, Zach made the entire process smooth and stress-free. His deep knowledge of the market ...Absolutely thrilled with the experience I had working with Zach as a first-time homebuyer! From start to finish, Zach made the entire process smooth and stress-free. His deep knowledge of the market and keen attention to detail were invaluable. He took the time to explain every step in a way that was clear and reassuring, never making me feel overwhelmed. Zach was always available to answer questions, provide guidance, and offer support, making me feel like a priority throughout. His professionalism and dedication were evident in every interaction, and I genuinely felt that he had my best interests at heart. Thanks to Zach’s expertise and commitment, I’m now happily settled in my new home. I couldn’t have asked for a better partner in this journey. If you’re looking for someone who is reliable, knowledgeable, and truly cares about your home-buying experience, look no further than Zach. Five stars all the way!"

Bob Giuliano

"Mr. Gallagher had called me about refinancing, I initially said no. He then asked if he could call me back with numbers ($), to which I agreed. I was very surprised not only with his quick response, ...Mr. Gallagher had called me about refinancing, I initially said no. He then asked if he could call me back with numbers ($), to which I agreed. I was very surprised not only with his quick response, but the numbers offered, I could not refuse. Once the process started, he made it easy, answered my calls and texts quickly making the process simple. Not only simple, but from day one to closing, it only took 17 Days approx. Anyone who takes a call from Mr. Gallagher in reference to refinancing, I would recommend you listen to the numbers before just saying no, Thank You Again Mr. Gallagher"

Leslie King

"Miguel/Rocket Mortgage have been absolutely excellent to work with! Miguel was very responsive and Re contacted us almost immediately once we left a message , however also surprisingly was actually ...Miguel/Rocket Mortgage have been absolutely excellent to work with! Miguel was very responsive and Re contacted us almost immediately once we left a message , however also surprisingly was actually available to answer the phone! Rocket offered competitive interest rates and Miguel worked with us very closely to enable us to complete all required paperwork so that our loan closed in record time -17 days! We highly recommend Miguel Guzman/Rocket Mortgage for refinancing and taking advantage of using the equity in your home. They provided us with superior service. As an added benefit, if you utilize Morgan Stanley for other financial assets, Rocket provides a substantial discount on closing costs."

April Ramirez

"Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a ...Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a comprehensive understanding about the products they had to offer and/or not willing to help make it happen. Erin, however, made it a priority to find a way and she made it a simple and a pleasurable experience and has already been referred because of her knowledge of the process. I have already and will continue to refer Rocket Mortgage via Erin Imsland exclusively. It says a lot for me to refer my friends family & business associates. If your entire staff treated the customer the way Erin handled my refinance, Rocket Mortgage would be the only company people would use. Erin Imsland was comprehensive in the entire process. If she said something was going to be done, It was done. when she explained the process....it was the process. When I asked her a question she had great confidence in her answers and her follow through was always as she said it would be. I owe a debt of gratitude to Erin Imsland for going the extra mile and making my refinancing a success. "

Phyllis Bob Tompos

"Now that we are enjoying the new digs, I can take a moment and properly thank and recommend Ryan Renner of Rocket Mortgage. I have been a loyal customer of Rocket Mortgage for several years and ...Now that we are enjoying the new digs, I can take a moment and properly thank and recommend Ryan Renner of Rocket Mortgage. I have been a loyal customer of Rocket Mortgage for several years and several types of mortgages. The company makes it a habit to hire actual quality professionals that make the mortgage experience much more palatable. From the first day that Ryan and I began working our way through the process there was never a time that I felt out of touch with the loan thanks to Ryan. I knew what steps were coming up way before I needed and it eliminated so many of the OMG moments that often happen when a request from the company catches you by surprise. Like all of the great people at Rocket Mortgage Ryan provided complete, honest, and professional service and five stars seems a little light for an All Star! Thanks Ryan and if your ever in South Florida you know the address, phone and email, give us a call and we would love to show you around. And by the way, you won over the realtor selling us the home. They told us that they never had such a quick turn around with information."

Cheri Daniels

"Cody is the best! My husband and I had such a challenging search for our first home purchase. It took us almost 2 years to finally find "the one". Cody stuck with us the whole time and answered all ...Cody is the best! My husband and I had such a challenging search for our first home purchase. It took us almost 2 years to finally find "the one". Cody stuck with us the whole time and answered all of our questions accurately and in a timely manner. Not only was he patient, and efficient, but he went above and beyond to get me a deal that I was comfortable with. At one point in our search, a particular seller required us to get pre-approved by a bank of their choosing. Since I had a long-standing relationship with Rocket Mortgage through Cody, I was apprehensive about getting figures from another bank. Cody really went above and beyond and made my deal one that any other bank just could not compete with. He was truly there for me throughout the process. Being first-time homeowners, it can be pretty scary! But anytime I had a question, concern, or just having a freak-out moment, Cody was there to patiently and effectively address anything I asked for or had concerns with. He has a great way of explaining things in a way that any new home buyer can understand. This whole real-estate thing can be pretty intimidating, but with Cody in your corner...you are in good hands!"

Matthew Montoya

"Well, where to begin. Jose Zermeno was an absolute rock star! Jose made me and my wife both feel very comfortable and confident about buying a home. Jose Was very patient and always let us know that ...Well, where to begin. Jose Zermeno was an absolute rock star! Jose made me and my wife both feel very comfortable and confident about buying a home. Jose Was very patient and always let us know that he had all the time that we needed To be sure we had all of our questions answered, and if he didn’t have the answer at the moment, he was sure enough to make sure he got it. Prime example of an individual who will go above and beyond for you and your family. Buying a home can be very scary for new time buyers but Jose is very good at what he does and made us feel extremely comfortable. I am very thankful to have Jose Zermeno as our loan officer Because I wouldn’t Want any other way. If you’re looking into buying a home, but not quite sure where to start I highly, highly recommend you reach out to Rocket Mortgage and request Jose Zermeno. Thank you so much for everything you have done for me and my family."