Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Jamie Ballard

"Great communication. I have a toddler so it is hard to get to the phone but he always left me detailed messages and was available when I called. Very pleasant and helpful."

Robbie Bert

"Justin Harajli provided outstanding customer service in a timely manner. Each step in the home. refinancing application process was made easier for me due to his concern and patience. JUstin ...Justin Harajli provided outstanding customer service in a timely manner. Each step in the home. refinancing application process was made easier for me due to his concern and patience. JUstin Harajli exceeded my expectation! I am so thankful for his help."

Donald Taylor

"Kelvin was great in every way possible. I felt like he was sent from heaven. ."

Lucy Ogando

"Adam, was super helpful throughout my mortgage refinancing process, which was surprisingly quick and easy. Rocket Mortgage has the process down to a science. I closed in less than a month's time. "

Barry Guffey

"Thomas is a very understanding individual and tries his best to get you the best loan to provide your needs. He keeps in contact with you through the whole way to the closing process. Highly recommend...Thomas is a very understanding individual and tries his best to get you the best loan to provide your needs. He keeps in contact with you through the whole way to the closing process. Highly recommend speaking to him about all your home loan needs. Thank you thomas"

Candice Sailsbury

"Brandon was patient, knowledgeable, and personable. He made the process easy and enjoyable and took the time to walk me through every step of the process. I would recommend Brandon and Rocket Mortgage...Brandon was patient, knowledgeable, and personable. He made the process easy and enjoyable and took the time to walk me through every step of the process. I would recommend Brandon and Rocket Mortgage to friends and family."

Jennifer Vreeland

"We purchased our home with all the help and guidance from Mark. Mark is awesome!!! From the very first phone call to closing, he was with us all the way!! If your looking to purchase, Marks the guy....We purchased our home with all the help and guidance from Mark. Mark is awesome!!! From the very first phone call to closing, he was with us all the way!! If your looking to purchase, Marks the guy. "

Fe Keller

"Sarah is very responsive and easy to work with. The Rocket Mortgage team I worked with is great, answering details of the loan and closing cost. The web site is excellent, although, the requirements ...Sarah is very responsive and easy to work with. The Rocket Mortgage team I worked with is great, answering details of the loan and closing cost. The web site is excellent, although, the requirements are sometimes not clear. In some instances, I end up answering the same question at least 2 times and this is quite irritating.. Lastly, I have some suggestions in the preparation for the cash needed at closing cost. As a client, I would want that the estimated cash needed at closing to be as close as possible to the actual amount. At my closing there is at least $ 500+ related to the homeowner association that should have been disclosed at the beginning. The standard estimate form should include this, although it may increase the closing cost that is presented to the potential client."

Charles Brown

"Mona is a wonderful person and was very helpful to us in getting our loan completed. Despite problems with our computers she was very patient and helped us get to the close. Great person and great ...Mona is a wonderful person and was very helpful to us in getting our loan completed. Despite problems with our computers she was very patient and helped us get to the close. Great person and great company. Would recommend her to anyone seeking a loan."

Tom Wafer

"Kelvin was a huge help with my home refinancing project. In fact with his assistance you can't really call it a project at all. Kelvin walked me through the process and made sure I understood every ...Kelvin was a huge help with my home refinancing project. In fact with his assistance you can't really call it a project at all. Kelvin walked me through the process and made sure I understood every step of the way. Following him was as easy as anything I have ever experienced. Quite a leader indeed. Please, if you need anything to do financing, refinancing don't hesitate to contact him. Tom Wafer, Clayton, Ohio."