Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 70 of 374
Kevin Cesear
Kevin Cesear

Kevin Cesear
Rocket Mortgage
66 Reviews
Lia Bastos

"Kevin helped us buy our first home earlier this month. He was super patient with all of our questions and requests for different loan package estimates since we weren't even sure how much we wanted to...Kevin helped us buy our first home earlier this month. He was super patient with all of our questions and requests for different loan package estimates since we weren't even sure how much we wanted to put down as a down payment. We also told Kevin we wanted to close quickly and he helped us make that a reality - from our first call to closing day was 23 days!! Along the way, we had other people from Rocket Mortgage working with us, but we always turned back to Kevin to ask questions and understand the process. He always responded promptly and with the necessary information. I don't know if I would have recommended Rocket Mortgage to my friends if it hadn't been for Kevin!! So if he is your rep at Rocket Mortgage, you can trust that you are in good hands."

Mike Chokr
Mike Chokr

Mike Chokr
Rocket Mortgage
67 Reviews
Helen Landes

"We would highly recommend Mike Chokr as a representative for your mortgage needs. He was extremely professional, accommodating, easy to speak with and accessible to any communications and questions ...We would highly recommend Mike Chokr as a representative for your mortgage needs. He was extremely professional, accommodating, easy to speak with and accessible to any communications and questions that we had, as well as, the individuals involved in this process. His good nature came through from the beginning, and, remained the same to the very end of our business relationship with him. It was very obvious that he is a person who takes his profession and customer service very seriously. His calm and soothing voice came in very handy when we had to deal with challenges, especially since we were purchasing a home during the COVID-19 Pandemic. His soothing, verbal manner in relating to us, especially as Seniors who are not so highly technologically savvy, gave us the confidence, assurance and trust when we needed it most. The best part of Mike is that he is just a caring and trustworthy guy who knows his stuff which is an essential and priceless asset when assuming a mortgage! If we were his parents, and we are NOT (nor have we met outside of a cell phone line...LOL), we would be very proud of his integrity and work ethic!!! We wish him much success and are grateful that we worked with him."

Adam Mallah
Adam Mallah

Adam Mallah
Rocket Mortgage
67 Reviews
Stephanie Adkins

"I enjoyed my experience with Adam. He was fantastic. I felt like he was with me the whole way. He was easy to reach and answered all of my questions quickly. He wants the loan to work out as much ...I enjoyed my experience with Adam. He was fantastic. I felt like he was with me the whole way. He was easy to reach and answered all of my questions quickly. He wants the loan to work out as much as you do. He celebrated my appraisal report with me. He can be trusted. He was not the first agency that I spoke with. I changed over to him. The first agency the man made me feel pressured. That company was also giving me a higher interest rate. The man seemed frustrated. When I spoke with Adam the first time I knew that he was the right choice. I know this was an online loan but I felt safer doing this than I did when I first got my home loan through a hometown bank!"

Thomas Martin
Thomas Martin

Thomas Martin
Rocket Mortgage
67 Reviews
Scott Claiborne

"I’ve been dealing with Thomas over the past year trying to refinance my house. To some extent, I was a difficult client to deal with. Throughout all that I put him through Thomas’ professionalism ...I’ve been dealing with Thomas over the past year trying to refinance my house. To some extent, I was a difficult client to deal with. Throughout all that I put him through Thomas’ professionalism was in wavering. He was patient and understanding of my situation. He never pressured me towards anything and was always helpful as we worked out my refinance. I finally contacted him 3 weeks ago and he quickly locked me into a 30 yr conventional loan at 3.375%. He worked into the evening making sure we had everything covered and that enabled me to finally refinance my mortgage at a rate that benefits my family and I immensely. I recommend Thomas in handling any and all mortgage dealings. He has an in depth knowledge of the mortgage financing industry which based on his long tenure at Rocket Mortgage. He is more than capable of serving his clients’ mortgage needs."

Brandon Matti
Brandon Matti

Brandon Matti
Rocket Mortgage
67 Reviews
Kerry Bruno

"I am a first time home owner, who never in a million years believed that I would be approved for a loan, or the steps and process of it. Brandon Matti and Jennifer Parks held my hand, and walked me ...I am a first time home owner, who never in a million years believed that I would be approved for a loan, or the steps and process of it. Brandon Matti and Jennifer Parks held my hand, and walked me through the ups and downs of the whole process. I would recommend them to anyone! Even when I thought we were going to be declined and we hit some pretty huge holes in the road Jennifer and Brandon always let me know they were fighting for me and what we had to do to make things right. I am now living in my house for a little over a month and all my Thanks go to these 2 people. Not to mention with the app, and online log on for Rocket Mortgage you can always see what documents you need, what you need to do next, where in the process you are, and a little chat window for questions and concerns. Rocket Mortgage is defiantly where the future of mortgage is going. Now I only wish I lived closer to their headquarters, I myself have a customer service related job and would only be so lucky to work for a company with such amazing customer service support! Great job guys! Keep up the OUTSTANDING job!"

Brandon Ostrowski
Brandon Ostrowski

Brandon Ostrowski
Rocket Mortgage
66 Reviews
Debita Bufford

"I recently had the pleasure of working with Brandon Ostrowski from Rocket Mortgage for my mortgage needs, and I cannot recommend his services highly enough. From start to finish, the experience was ...I recently had the pleasure of working with Brandon Ostrowski from Rocket Mortgage for my mortgage needs, and I cannot recommend his services highly enough. From start to finish, the experience was smooth, efficient, and stress-free. First and foremost, Brandon took the time to understand my financial situation and goals thoroughly. He listened attentively to my needs and preferences and provided personalized recommendations tailored to my circumstances. This level of customized attention instilled confidence in me right from the outset. Throughout the entire process, Brandon was incredibly responsive and proactive. Any questions or concerns I had were addressed promptly and comprehensively. He guided me through each step of the mortgage application process, ensuring that I understood all the details and implications involved. One aspect that particularly stood out to me was Brandon's expertise and attention to detail. He demonstrated an in-depth understanding of the mortgage market and secured an excellent rate that aligns perfectly with my budget and long-term financial goals. His expertise gave me peace of mind, knowing that I was in capable hands. Furthermore, Brandon was transparent and upfront about all costs and fees associated with the mortgage, leaving no room for surprises down the line. This level of transparency was refreshing and indicative of his commitment to integrity and honesty. Overall, working with Brandon and the team at Rocket Mortgage was a positive experience, and I am delighted with the outcome. If you need mortgage services, I wholeheartedly recommend contacting Brandon Ostrowski. His professionalism, expertise, and dedication to client satisfaction set him apart from everyone else. I wouldn't hesitate to work with him again in the future."

Matt Watson
Matt Watson

Matt Watson
Rocket Mortgage
67 Reviews
Susan Caruso

"I was happily surprised by Matt's initial phone call, suggesting the type of refinancing that best aligned with what was needed. He was quick to respond to calls, easy to talk to, and was very ...I was happily surprised by Matt's initial phone call, suggesting the type of refinancing that best aligned with what was needed. He was quick to respond to calls, easy to talk to, and was very knowledgeable all during the process. The closing was prompt due to Matt's explanation of all that was needed. In that way, it was easier for me to gather together paperwork and documents needed. Matt was very helpful. I'm very pleased with his professionalism and sincerity in wanting the refinancing to be a reality. Thanks to Matt, and thanks to Rocket Mortgage. "

Steve Wisner
Steve Wisner

Steve Wisner
Rocket Mortgage
67 Reviews
Jess Bouchard

"Working with Steve Wisner was an incredible experience during one of the most challenging times in my life. Navigating a divorce while trying to refinance my home felt overwhelming, but Steve was ...Working with Steve Wisner was an incredible experience during one of the most challenging times in my life. Navigating a divorce while trying to refinance my home felt overwhelming, but Steve was consistently patient, kind, and genuinely caring every step of the way. He took the time to explain everything clearly, never rushed me, and always made sure I felt supported and informed. His dedication and compassion made a huge difference and helped me reach the finish line with confidence. I’m deeply grateful for his professionalism and heart — he truly went above and beyond. Thank you, Steve, for being such a steady guide during this process! Would work with him again in the future!"

Jake Akers
Jake Akers

Jake Akers
Rocket Mortgage
66 Reviews
Sally Nelsen

"I called Rocket Mortgage, not knowing what to expect. I was connected with Jake Akers and for this, I was blessed. I am a 64 year old with limited computer skills....and a deadline. He listened to ...I called Rocket Mortgage, not knowing what to expect. I was connected with Jake Akers and for this, I was blessed. I am a 64 year old with limited computer skills....and a deadline. He listened to my story and was both kind and strategic in his directions. I could not believe how easy it was. I closed on the property in less than a month. I had a questions or two and he answered and followed through. Honestly, I do not believe I would own this property without him. I see advertisements for Rocket Mortgage. If they have won accolades in their 'space', it is because of folks like Jake. I could not have done it without him. He was beyond excellent!"

Alan Aryanpur
Alan Aryanpur

Alan Aryanpur
Rocket Mortgage
66 Reviews
Duane Williams

"Alan encouraged me to complete the application process with Rocket Mortgage when I called to inquire. I had received so many rejections in the past from my previous mortgage holders. Alan told me ...Alan encouraged me to complete the application process with Rocket Mortgage when I called to inquire. I had received so many rejections in the past from my previous mortgage holders. Alan told me that Rocket Mortgage was far different and far better than the others [ a little biased I thought]. He told that I could do everything online and he would be there to help me along the way if I needed anything. So, I completed the process and sent all documents as requested and everything was actually going quite well... then there was a hiccup in the process , causing a delay... It is great to know that the delays that occurred in the mortgage process had nothing to do with Rocket Mortgage -- it was all on my end!! Alan called and emailed me to be patient with the process and assured that all would work out well -- and it did. Alan -- and everyone else at Rocket Mortgage that I encountered were seamless and dedicated to ensuring a successful loan for me. He is professional and the best that I agent that I have ever encountered. Everything fell into place exactly as he said it would. And I ended up with a monthly mortgage that was $800 less than I had been paying for the past 17 years !! When I refinance or buy another home anywhere -- who do you think I'm gonna call?? Alan !! "