Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 70 of 398
Beth Brown

"Taylor is THE MAN!! I will never use anyone but Taylor. He helped me from day one. I swore off rocket mortgage due to a HORRIBLE experience with a random person. Well Taylor completely changed my ...Taylor is THE MAN!! I will never use anyone but Taylor. He helped me from day one. I swore off rocket mortgage due to a HORRIBLE experience with a random person. Well Taylor completely changed my mind. He went above and beyond to make me feel comfortable with every step of this enormous process. He made the process look so easy! Answering every single question, making sure I understood the process, talked me through things I was unsure of, was personable, knowledgable in every area of his job and more, and over all the most exceptional part of the buying process. I cannot say enough positive things about him. Taylor is what we call the bees knees. You will never find a better person at his job."

Jess Bouchard

"Working with Steve Wisner was an incredible experience during one of the most challenging times in my life. Navigating a divorce while trying to refinance my home felt overwhelming, but Steve was ...Working with Steve Wisner was an incredible experience during one of the most challenging times in my life. Navigating a divorce while trying to refinance my home felt overwhelming, but Steve was consistently patient, kind, and genuinely caring every step of the way. He took the time to explain everything clearly, never rushed me, and always made sure I felt supported and informed. His dedication and compassion made a huge difference and helped me reach the finish line with confidence. I’m deeply grateful for his professionalism and heart — he truly went above and beyond. Thank you, Steve, for being such a steady guide during this process! Would work with him again in the future!"

Sam Mayer

"Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this ...Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced. I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael, and everyone along the way, down through the Notary Ann who helped us sign and close, was fast, friendly, professional, and stress-free! I won't ever seek any lender other the Rocket Mortgage for my home mortgage needs. Consider this timeline! It's April 12th and I'm thinking about a better mortgage rate, consolidating debt and getting cash out. I input some information into a lender-finding app and here comes 3 or 4 ready to go. One stands out from the rest, then I get the call from Anna...the outstander. By April 14th, Michael is on me with what he needs to make it all work. I work with him and in no time flat he has me at closing. A great rate, total debt-consolidation and cash out, all happened in 21 days, a mere 3 weeks from the thought to fruition. We closed on May 3rd. Mind blown!!! Kudos, Anna and all the Rocket Mortgage angels!"

Denise Greer Nishimoto

"Ashawn provided the most professional, helpful, and actually fun, experience, that could be expected; in what should have been a painful process. We were extremely worried about even starting to ...Ashawn provided the most professional, helpful, and actually fun, experience, that could be expected; in what should have been a painful process. We were extremely worried about even starting to refinance our home, but my wife is in the oil and gas industry and lost her job over a year ago, so we needed to refinance to prevent losing it. Thanks to Ashawn we successfully completed our application in less than two hours, with all of our questions answered and worries resolved. I cannot endorse him and Rocket Mortgage highly enough to reach the level he deserves. If you need to refinance, give ashawn a call; you will NOT be disappointed. "

Bob Giuliano

"Mr. Gallagher had called me about refinancing, I initially said no. He then asked if he could call me back with numbers ($), to which I agreed. I was very surprised not only with his quick response, ...Mr. Gallagher had called me about refinancing, I initially said no. He then asked if he could call me back with numbers ($), to which I agreed. I was very surprised not only with his quick response, but the numbers offered, I could not refuse. Once the process started, he made it easy, answered my calls and texts quickly making the process simple. Not only simple, but from day one to closing, it only took 17 Days approx. Anyone who takes a call from Mr. Gallagher in reference to refinancing, I would recommend you listen to the numbers before just saying no, Thank You Again Mr. Gallagher"

Andy Quinn

"Can’t say enough, right from the beginning Brenton came out of the gate running 🏃‍♀️ and didn’t stop until the day we closed on our refinance mortgage..He worked with us and amazingly came up with an ...Can’t say enough, right from the beginning Brenton came out of the gate running 🏃‍♀️ and didn’t stop until the day we closed on our refinance mortgage..He worked with us and amazingly came up with an unbelievable financing that we never expected...Honesty from start to finish we closed on our new mortgage in 30 days which was unbelievable..Even before he went on vacation he passed along instructions to his fellow co-workers to keep us informed of all concerning info/documents pertaining to our refi...In closing we want thank Brenton and Rocket Mortgage with an amazing experience...You can bet that we will honestly recommend Rocket Mortgage and especially mortgage advisor Brenton Hood to all our family and friends..👍👍👍..Thanks Again Brenton.......Warmly Linda & Andy Q"

Stephanie Adkins

"I enjoyed my experience with Adam. He was fantastic. I felt like he was with me the whole way. He was easy to reach and answered all of my questions quickly. He wants the loan to work out as much ...I enjoyed my experience with Adam. He was fantastic. I felt like he was with me the whole way. He was easy to reach and answered all of my questions quickly. He wants the loan to work out as much as you do. He celebrated my appraisal report with me. He can be trusted. He was not the first agency that I spoke with. I changed over to him. The first agency the man made me feel pressured. That company was also giving me a higher interest rate. The man seemed frustrated. When I spoke with Adam the first time I knew that he was the right choice. I know this was an online loan but I felt safer doing this than I did when I first got my home loan through a hometown bank!"

Scott Claiborne

"I’ve been dealing with Thomas over the past year trying to refinance my house. To some extent, I was a difficult client to deal with. Throughout all that I put him through Thomas’ professionalism ...I’ve been dealing with Thomas over the past year trying to refinance my house. To some extent, I was a difficult client to deal with. Throughout all that I put him through Thomas’ professionalism was in wavering. He was patient and understanding of my situation. He never pressured me towards anything and was always helpful as we worked out my refinance. I finally contacted him 3 weeks ago and he quickly locked me into a 30 yr conventional loan at 3.375%. He worked into the evening making sure we had everything covered and that enabled me to finally refinance my mortgage at a rate that benefits my family and I immensely. I recommend Thomas in handling any and all mortgage dealings. He has an in depth knowledge of the mortgage financing industry which based on his long tenure at Rocket Mortgage. He is more than capable of serving his clients’ mortgage needs."

Kerry Bruno

"I am a first time home owner, who never in a million years believed that I would be approved for a loan, or the steps and process of it. Brandon Matti and Jennifer Parks held my hand, and walked me ...I am a first time home owner, who never in a million years believed that I would be approved for a loan, or the steps and process of it. Brandon Matti and Jennifer Parks held my hand, and walked me through the ups and downs of the whole process. I would recommend them to anyone! Even when I thought we were going to be declined and we hit some pretty huge holes in the road Jennifer and Brandon always let me know they were fighting for me and what we had to do to make things right. I am now living in my house for a little over a month and all my Thanks go to these 2 people. Not to mention with the app, and online log on for Rocket Mortgage you can always see what documents you need, what you need to do next, where in the process you are, and a little chat window for questions and concerns. Rocket Mortgage is defiantly where the future of mortgage is going. Now I only wish I lived closer to their headquarters, I myself have a customer service related job and would only be so lucky to work for a company with such amazing customer service support! Great job guys! Keep up the OUTSTANDING job!"

Susan Caruso

"I was happily surprised by Matt's initial phone call, suggesting the type of refinancing that best aligned with what was needed. He was quick to respond to calls, easy to talk to, and was very ...I was happily surprised by Matt's initial phone call, suggesting the type of refinancing that best aligned with what was needed. He was quick to respond to calls, easy to talk to, and was very knowledgeable all during the process. The closing was prompt due to Matt's explanation of all that was needed. In that way, it was easier for me to gather together paperwork and documents needed. Matt was very helpful. I'm very pleased with his professionalism and sincerity in wanting the refinancing to be a reality. Thanks to Matt, and thanks to Rocket Mortgage. "