Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Lina Addison-Outland

"Working with Mr Cory Bommarito was amazing because of him I have a home. cus he was very patient with me answering all my questions. making sure all my paperwork were in order. anytime I call he ...Working with Mr Cory Bommarito was amazing because of him I have a home. cus he was very patient with me answering all my questions. making sure all my paperwork were in order. anytime I call he answered or if he can't I will get a call in few minutes. U all know how buying a house is stressful but working with Mr Bommarito was stress fee. I felt comfortable talking to him. Could ask any questions even if it was a simple question he took his time to answer n explain everything to me. He Kept me informed on everything. Even when the papers were turn over to the underwriters, n they ask for a document I call Cory and he will explain it to me in a way that ican understand why certain documents were needed. He's the guy to talk to. u won't regret it at all. He's awesome to work with. pleasant, caring, patient n want to see that u get the best. Rocket Mortgage u have the best. Don't loose him he will make ur company proud."

Lia Bastos

"Kevin helped us buy our first home earlier this month. He was super patient with all of our questions and requests for different loan package estimates since we weren't even sure how much we wanted to...Kevin helped us buy our first home earlier this month. He was super patient with all of our questions and requests for different loan package estimates since we weren't even sure how much we wanted to put down as a down payment. We also told Kevin we wanted to close quickly and he helped us make that a reality - from our first call to closing day was 23 days!! Along the way, we had other people from Rocket Mortgage working with us, but we always turned back to Kevin to ask questions and understand the process. He always responded promptly and with the necessary information. I don't know if I would have recommended Rocket Mortgage to my friends if it hadn't been for Kevin!! So if he is your rep at Rocket Mortgage, you can trust that you are in good hands."

David V

"I had the pleasure of working with Alyssa during my home refinance process, and I can't recommend her highly enough. From the beginning, she was incredibly diligent, ensuring every detail was ...I had the pleasure of working with Alyssa during my home refinance process, and I can't recommend her highly enough. From the beginning, she was incredibly diligent, ensuring every detail was addressed and nothing was overlooked. She took the time to explain all my options and answer all my questions thoroughly (I had many…), demonstrating deep knowledge in the field. What truly stood out to me was Alyssa’s friendly and approachable attitude. she made a typically stressful process seem much easier, always providing timely updates and guidance with a smile. If you’re looking for a home loan/refinance expert who is knowledgeable, personable, and dedicated, Alyssa is the one to go to! Thank you, Alyssa!"

Jeannette DeSantis

"My husband and I were looking for a retirement home in South West Florida and happened upon the Rocket Mortgage website during our online search. Dorian Gray was our contact person from the beginning....My husband and I were looking for a retirement home in South West Florida and happened upon the Rocket Mortgage website during our online search. Dorian Gray was our contact person from the beginning. He has made our entire experience with Rocket Mortgage smooth, painless and even entertaining at times. He was always professional and personable at the same time. Dorian was very knowledgeable of the entire process and knew exactly what we needed to find the right home for us within our budget and get the financing and mortgage payment we needed. He literally worked night and day to make sure we had what we needed to secure a good interest rate and get it locked in during these uncertain times, until we close. He even reached out directly to our realtor, as well as the seller's realtor to get the information we needed to do just that, surprising them as much as us in his tenacity to do a good job for us. We both have enjoyed working with Dorian and always felt like he really cared about meeting our needs throughout the entire process."

Jeff Allard

"When my wife and I decided it was time for the next step in our journey of life to purchase a home we turned to Rocket Mortgage based off a referral we received from close family friends. Andrew ...When my wife and I decided it was time for the next step in our journey of life to purchase a home we turned to Rocket Mortgage based off a referral we received from close family friends. Andrew right out of the gate was so helpful and really calmed us down about the whole home buying process. Andrew was super diligent and always a step ahead of the game. He and our realtor really made a great team which at the end of the day is what you want to have on your side! There were plenty of late nights making deals and writing contracts and Andrew taking time on his day off sending us our updated pre-approval letters. Needless to say he had nothing but our best interest in mind. We had a special situation regarding my wife's maternity leave and her verification of income, so Andrew worked non stop with the underwriting team and solved the issue extremely fast and we were back on track. Rocket Mortgage and their staff (especially Andrew) are wonderful and we look forward to working with them when we decide to refinance! Thanks Andrew for all you have done, my family and I really appreciate you so much! "

John Hurney

"Getting a mortgage or refinancing is never something someone looks forward to doing. We were moving half way across the country and were given three recommended providers. What sold us on ...Getting a mortgage or refinancing is never something someone looks forward to doing. We were moving half way across the country and were given three recommended providers. What sold us on Quicken/Rocket was Rafael. He made the process super easy and super painless. He kept us up to date on everything, even calling us during his vacation. We were never wondering what happened next. He guided us through the process in a way that made us feel like he truly cared about us. I am a 30 year attorney who was relocating for a high level job. I didn't need anything to worry about. In prior loans, I always felt like they were hiding the ball (and often they were), but Rafael was upfront and diligent. He returned calls immediately. I have done this many times and would say that each was a horrible experience. This was the first mortgage that was pain free and problem free. Can no speak higher about Rafael."

Brett Gora

"Our mortgage experience with Rocket Mortgage was excellent, largely due to Kory Nicholoff's attentiveness and patience during the process. Kory was very communicative and proactive, helping us ...Our mortgage experience with Rocket Mortgage was excellent, largely due to Kory Nicholoff's attentiveness and patience during the process. Kory was very communicative and proactive, helping us consider our potential options and listening to our goals. He single-handedly won our business from our last mortgage provider and exceeded our expectations throughout the purchase process. Kory is a man of his word and a valuable home-buying partner. When we found our dream home and prepared to make a late Saturday night offer, Kory was right there with us to amend our authorization letter and help us secure the deal. We would recommend him to anyone buying a home, particularly anyone who is relocating and working to short timeline, like we were. Yes, he is that good."

Debita Bufford

"I recently had the pleasure of working with Brandon Ostrowski from Rocket Mortgage for my mortgage needs, and I cannot recommend his services highly enough. From start to finish, the experience was ...I recently had the pleasure of working with Brandon Ostrowski from Rocket Mortgage for my mortgage needs, and I cannot recommend his services highly enough. From start to finish, the experience was smooth, efficient, and stress-free. First and foremost, Brandon took the time to understand my financial situation and goals thoroughly. He listened attentively to my needs and preferences and provided personalized recommendations tailored to my circumstances. This level of customized attention instilled confidence in me right from the outset. Throughout the entire process, Brandon was incredibly responsive and proactive. Any questions or concerns I had were addressed promptly and comprehensively. He guided me through each step of the mortgage application process, ensuring that I understood all the details and implications involved. One aspect that particularly stood out to me was Brandon's expertise and attention to detail. He demonstrated an in-depth understanding of the mortgage market and secured an excellent rate that aligns perfectly with my budget and long-term financial goals. His expertise gave me peace of mind, knowing that I was in capable hands. Furthermore, Brandon was transparent and upfront about all costs and fees associated with the mortgage, leaving no room for surprises down the line. This level of transparency was refreshing and indicative of his commitment to integrity and honesty. Overall, working with Brandon and the team at Rocket Mortgage was a positive experience, and I am delighted with the outcome. If you need mortgage services, I wholeheartedly recommend contacting Brandon Ostrowski. His professionalism, expertise, and dedication to client satisfaction set him apart from everyone else. I wouldn't hesitate to work with him again in the future."

Sally Coulter

"The house we are presently in, we were buying on contract and rolled it into a permanent mortgage in December, 2016....it took us 5 months to finally close on December 31. It was a nightmare!!! We ...The house we are presently in, we were buying on contract and rolled it into a permanent mortgage in December, 2016....it took us 5 months to finally close on December 31. It was a nightmare!!! We knew we had equity and wanted to do a refinance so that we could do some updating. I was very hesitant to even go in that direction again, but I took a chance and contacted Rocket Mortgage on-line and received a call from Brent in about 10 min. This was this past summer and it took us about 45 days to close. It was the BEST call I ever made. Brent is an absolute joy to work with and I couldn't be more pleased with the whole process and the outcome!!! We just recently did a second refinance and were able to switch from an FHA to a Conventional loan and be able to drop our PMI, which saved us $115.00 a month on our mortgage. Again, I worked with Brent and again, it was a joy!!! We closed in about 15 days!!! Brent is helpful, honest and caring!!! I would highly recommend him to anyone looking for a mortgage or refi. Most importantly for me, was the rapport that Brent and I had during each process...he's extremely easy to talk to and he just made the whole thing a very positive experience!!! I would never hesitate to recommend Rocket Mortgage, but especially Brent Saxe!!!!"

Joe Davis

"I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively ...I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively looking at two other companies at the same time. The other 2 companies had yet to even give me a call back about my application. I just couldn’t believe Rocket was really that quick. I ended up going forward with another company that had given me a lower rate by .25%. I went down the road with them to save the .25%. Well, the other company made me pay for their appraisal, get a specific inspection, and lay out close to $1200 before giving me a final approval on our home. Guess what? Less than a week before we were set to close the other lender said they were not going to allow part of my income to be included in my loan and that they couldn’t move forward with my loan. This had already been discussed and approved by the broker with the other company and now I was not going to be able to close my loan. I was beyond upset. Juan had kept in touch even during the process with the other lender. I called Juan and laid it all out. He literally said, we’ll get you closed, no problem. I still was in disbelief that Rocket could make it happen, but I’m here to say they did it. I have nothing but positive experiences to relate with Juan and the entire team from Rocket. They will always get a great reference from me. Even my realtor was stunned they made it happen. Thanks Juan."