Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 70 of 356
Kelly Thien

"Buying a home can be stressful, especially when you're trying to make the best financial decision. Throughout the entire process, Steven at Rocket Mortgage was consistently knowledgeable, patient, and...Buying a home can be stressful, especially when you're trying to make the best financial decision. Throughout the entire process, Steven at Rocket Mortgage was consistently knowledgeable, patient, and incredibly supportive. He took the time to answer every question thoroughly, explained the details in a way that was easy to understand, and never made me feel pressured or rushed. What I appreciated most was that he genuinely wanted to help us make the right decision for our family, rather than simply trying to make a sale. His professionalism, responsiveness, and calm approach made a complicated process feel much more manageable. We worked with him over the course of several months, and he remained just as attentive and helpful from our very first conversation through the end of the process. If you're looking for someone who is honest, approachable, and truly committed to providing outstanding customer service, I would recommend him without hesitation. Thank you, thank you."

Dan Bean
Dan Bean

Dan Bean

Rocket Mortgage
64 Reviews
Daniel Tucci

"Mr. Bean has been an asset explaining the methods e could use in refinancing a number of residential buildings we own. He has been our advisor and provided direction as to who, what, where when and ...Mr. Bean has been an asset explaining the methods e could use in refinancing a number of residential buildings we own. He has been our advisor and provided direction as to who, what, where when and why as well as following up during the process to see if all was going well. He and his team as well as the closing and disbursement departments were exceptional. As investors in different states the process was invaluable and again Dan acted as our guide through any issues that we had to resolve. I will be purchasing a primary residence as a disabled veteran in the next couple of months and will be contacting Dan for direction to the right mortgage executive. My company operates under the same umbrella industry and have found that the personnel and the system was exemplary, Thank You Dan Sweet "

Xiangsheng Yan

"I came to US less than 3 yrs and am still working on H1B visa, but somehow suddenly decided to buy a house 3 wks ago and bought one. I almost have zero knowledge on buying a house in US, so have to ...I came to US less than 3 yrs and am still working on H1B visa, but somehow suddenly decided to buy a house 3 wks ago and bought one. I almost have zero knowledge on buying a house in US, so have to learn while buying. The realtor set my closing day less than 30 days, maybe intend to force me to quickly move on and use the mortgage agent they recommend. But later I found that they do not even lock rate before I sign docs (which is not good), but trying to ask me sign all documents first. I then chose another mortgage company who promised me to give me a better rate, but the docs that they wanted me to sign was actually different than what they promised. After searching, learning, talking, and I finally decided to try Rocket Mortgage, the largest online mortgage company with super customer rating and great BBB rating. The website application is so crystal clear, and right after I filled out the application, I was able to talk to Donnie, who again impressed me by that he is not pushy at all, so different than the 10+ other agent I met. He is honest and also professional. I am very happy I finally decided to move on with Rocket Mortgage and Donnie, before the deadline that I can change mortgage company."

Robert Thomas

"We had tried working through USAA for our VA loan. After having issue after issue with them, we reluctantly tried Rocket Mortgage. I mean, USAA is supposed to be specialist for veterans. We ...We had tried working through USAA for our VA loan. After having issue after issue with them, we reluctantly tried Rocket Mortgage. I mean, USAA is supposed to be specialist for veterans. We couldn't have been more wrong. Alan and the Rocket Mortgage team knows VA Loans better than anyone out there. There wasn't once that Alan had to say "let me ask my manager" or "let me ask underwriting". This man knows his stuff. By the way, I love the process and the Rocket Mortgage website. Made everything so easy!!"

Judy V

"I am very grateful to Nick for all of his help with my home loan. He was very professional, gracious and patient with me. I felt that I was valued, and I felt he would give me all the time I needed to...I am very grateful to Nick for all of his help with my home loan. He was very professional, gracious and patient with me. I felt that I was valued, and I felt he would give me all the time I needed to understand the process. I asked all the questions I had, and he answered them completely. He gave me options to meet my needs and did not force or try to influence me. His follow-up was very timely. I am more than satisfied with the process and would recommend Nick and Rocket Mortgage to everyone. Thank you for the opportunity to give this review."

Arundeep Mittra

"When I started the refinance process, I was connected to Danielle. Right from get go she was extremely professional but friendly at the same time. I never once felt that my questions to her were ...When I started the refinance process, I was connected to Danielle. Right from get go she was extremely professional but friendly at the same time. I never once felt that my questions to her were bothersome. Danielle responded promptly with any queries I had. As expected there is a bunch of formalities and requirements but Danielle was right on top of things and was sure to get things in order. The process was a bit slower than usual due to covid, but we just closed today. In fact we didnt even leave our home as a mobile notary came to our doorstep. Honestly anything to do with mortgage whether new or refinance is stressful, but this time I absolutely didnt stress.....I'm appalled and thrilled all at the same time."

Adrienne Ruvalcaba

"As a first-time home buyer, I was filled with trepidation about the entire process.... until my first conversation with Cameron. Not only did he allay every fear, but he answered my questions with ...As a first-time home buyer, I was filled with trepidation about the entire process.... until my first conversation with Cameron. Not only did he allay every fear, but he answered my questions with gentle professionalism (no matter how silly some of them might have been). Every time I reached out to him, he got back to me quickly. He walked me through the entire application process with such regard for my special needs (VA Loan with extenuating personal circumstances), I felt like a friend had been helping me. Rocket Mortgage is fortunate to have such a dedicated and kind professional on the team. If I ever have a friend looking for a mortage, I will 100% suggest Cameron."

Velma Benavides

"First I want to say what a wonderful experience it is was able to work with Puppies Luna. She's very professional and very kind at the same time which makes you feel a little more at ease going ...First I want to say what a wonderful experience it is was able to work with Puppies Luna. She's very professional and very kind at the same time which makes you feel a little more at ease going through the process of trying to correct your credit in order to refinance her to get a mortgage on your home. She is so courteous and again professional and helped in such a quick and timely manner that I would recommend her for any and everybody needing to help with their credit score. If it wasn't for her I do believe I'd be losing my home to back taxes but thanks to her I'll be able to now move forward with refinancing my home and saving it. Thank you so much Poppi."

Shelly Gambino

"With the most Recent, Astronomically High Interest Rates on my Heloc Loan, I was getting frustrated!! I called 5 different entities to seek my options and calling Dino was the BEST Decision I have ...With the most Recent, Astronomically High Interest Rates on my Heloc Loan, I was getting frustrated!! I called 5 different entities to seek my options and calling Dino was the BEST Decision I have ever made! He asked me some questions and the very next day had everything planned out, he listened to what I was dealing with and Proposed a Great Solution to my woes!!! He knows what he is doing and provided me with HOPE!! There is Light at the end of the Tunnel, sometimes we have to search for it and sometimes they come in the form of an Angel! Thank You, Dino for all of your Hard Work and Dedication to your Profession, by Shining Your Light! Keep Up your Amazing Diligence, I am in so much Appreciation. Let's get this thing Rolling! : )"

Karen Brooks

"When I first came in contact with Ryan I was very upset. I had just found out from my mortgage company that there wasn't enough money taken out for tax and insurance so I owed this amount more and my ...When I first came in contact with Ryan I was very upset. I had just found out from my mortgage company that there wasn't enough money taken out for tax and insurance so I owed this amount more and my monthly payments were to go up. My first thought was they couldn't figure this out before I started making payments! So, I got on the computer looking for a refinance company that I could use. I got a call from Ryan and he started talking, wasn't sure, matter of fact wasn't trusting him. He continued to talk,very respectfully,and the more he talked,the questions he asked,I started feeling better about who I was talking with. He put together a terrific deal, truly all for my best interest. I feel that I made the right decision to sign with Ryan. I am glad that he has had the patience to work with me and I would highly recommend him to anyone that needs the help like I did."