Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 70 of 358
Trudi Groth

"Andrew is so helpful and knowledgeable. We had multiple questions along the way in purchasing our home, but Andrew is very efficient and responded sometimes within in minutes of me posting questions ...Andrew is so helpful and knowledgeable. We had multiple questions along the way in purchasing our home, but Andrew is very efficient and responded sometimes within in minutes of me posting questions on the Rocket Mortgage site. It was very nice to have someone like Andrew to explain the very complicated processes in a way that we understood and he always made sure that our best interest was in place with our mortgage. It was a pleasure working with him and Rocket Mortgage is lucky to have him as one of their mortgage banker. He made the process easy, simplified complications for us, and gave us confidence in our mortgage lender. Thank you Andrew :)"

Kacie Hook

"Absolutely thrilled with the experience I had working with Zach as a first-time homebuyer! From start to finish, Zach made the entire process smooth and stress-free. His deep knowledge of the market ...Absolutely thrilled with the experience I had working with Zach as a first-time homebuyer! From start to finish, Zach made the entire process smooth and stress-free. His deep knowledge of the market and keen attention to detail were invaluable. He took the time to explain every step in a way that was clear and reassuring, never making me feel overwhelmed. Zach was always available to answer questions, provide guidance, and offer support, making me feel like a priority throughout. His professionalism and dedication were evident in every interaction, and I genuinely felt that he had my best interests at heart. Thanks to Zach’s expertise and commitment, I’m now happily settled in my new home. I couldn’t have asked for a better partner in this journey. If you’re looking for someone who is reliable, knowledgeable, and truly cares about your home-buying experience, look no further than Zach. Five stars all the way!"

Debbie Madsen

"Initially I was undecided about applying for a refinance loan online - I like the old school style of sitting across the desk from someone. However, from the moment I met Blake on the phone I was ...Initially I was undecided about applying for a refinance loan online - I like the old school style of sitting across the desk from someone. However, from the moment I met Blake on the phone I was comfortable with proceeding. I felt like I was dealing with my nephew. He was very knowledgeable about the process and easily explained every option and step along the way. But best of all I felt that he had my best interest as his primary goal. It wasn't about selling me a mortgage, it was about doing the right thing for my finances and my circumstances and making sure I understood what I was doing. The application was a breeze and Blake checked in with me often to keep me updated on the progress. In addition to the excellent customer service I received from Blake, I learned more about Rocket Mortgage in general which deepened my comfort level in getting a loan from them. For instance, I did not know that Rocket Mortgage will not sell my loan at any time in the future! I love that! I know that through the course of my loan I will have one loan number, one mortgage company. I am so thankful that I was connected with Blake. He made this a very positive, smooth experience for me. I sure appreciate his friendliness and support. Yes, it was online and over the phone, but I felt like I was sitting across the desk from him!! I would most definitely recommend Blake to handle your financial needs with Rocket Mortgage. Thank you Blake!!"

Leslie King

"Miguel/Rocket Mortgage have been absolutely excellent to work with! Miguel was very responsive and Re contacted us almost immediately once we left a message , however also surprisingly was actually ...Miguel/Rocket Mortgage have been absolutely excellent to work with! Miguel was very responsive and Re contacted us almost immediately once we left a message , however also surprisingly was actually available to answer the phone! Rocket offered competitive interest rates and Miguel worked with us very closely to enable us to complete all required paperwork so that our loan closed in record time -17 days! We highly recommend Miguel Guzman/Rocket Mortgage for refinancing and taking advantage of using the equity in your home. They provided us with superior service. As an added benefit, if you utilize Morgan Stanley for other financial assets, Rocket provides a substantial discount on closing costs."

Arundeep Mittra

"When I started the refinance process, I was connected to Danielle. Right from get go she was extremely professional but friendly at the same time. I never once felt that my questions to her were ...When I started the refinance process, I was connected to Danielle. Right from get go she was extremely professional but friendly at the same time. I never once felt that my questions to her were bothersome. Danielle responded promptly with any queries I had. As expected there is a bunch of formalities and requirements but Danielle was right on top of things and was sure to get things in order. The process was a bit slower than usual due to covid, but we just closed today. In fact we didnt even leave our home as a mobile notary came to our doorstep. Honestly anything to do with mortgage whether new or refinance is stressful, but this time I absolutely didnt stress.....I'm appalled and thrilled all at the same time."

Tammy Wertz

"Working with Poppi Luna was an outstanding experience from start to finish. She brings a rare combination of deep credit knowledge, patience, and genuine care for her clients. Poppi explains ...Working with Poppi Luna was an outstanding experience from start to finish. She brings a rare combination of deep credit knowledge, patience, and genuine care for her clients. Poppi explains everything clearly, stays on top of every detail, and gives practical steps that actually move your credit in the right direction. Her guidance made the entire process feel easy and stress-free, and the results spoke for themselves — Poppi delivers real improvements and real confidence. She’s professional, encouraging, and truly invested in your success. If you need credit support to qualify for a home loan, Poppi is absolutely the person you want in your corner. Highly recommend!"

Karen Brooks

"When I first came in contact with Ryan I was very upset. I had just found out from my mortgage company that there wasn't enough money taken out for tax and insurance so I owed this amount more and my ...When I first came in contact with Ryan I was very upset. I had just found out from my mortgage company that there wasn't enough money taken out for tax and insurance so I owed this amount more and my monthly payments were to go up. My first thought was they couldn't figure this out before I started making payments! So, I got on the computer looking for a refinance company that I could use. I got a call from Ryan and he started talking, wasn't sure, matter of fact wasn't trusting him. He continued to talk,very respectfully,and the more he talked,the questions he asked,I started feeling better about who I was talking with. He put together a terrific deal, truly all for my best interest. I feel that I made the right decision to sign with Ryan. I am glad that he has had the patience to work with me and I would highly recommend him to anyone that needs the help like I did."

Kelly Thien

"Buying a home can be stressful, especially when you're trying to make the best financial decision. Throughout the entire process, Steven at Rocket Mortgage was consistently knowledgeable, patient, and...Buying a home can be stressful, especially when you're trying to make the best financial decision. Throughout the entire process, Steven at Rocket Mortgage was consistently knowledgeable, patient, and incredibly supportive. He took the time to answer every question thoroughly, explained the details in a way that was easy to understand, and never made me feel pressured or rushed. What I appreciated most was that he genuinely wanted to help us make the right decision for our family, rather than simply trying to make a sale. His professionalism, responsiveness, and calm approach made a complicated process feel much more manageable. We worked with him over the course of several months, and he remained just as attentive and helpful from our very first conversation through the end of the process. If you're looking for someone who is honest, approachable, and truly committed to providing outstanding customer service, I would recommend him without hesitation. Thank you, thank you."

Dan Bean
Dan Bean

Dan Bean

Rocket Mortgage
64 Reviews
Daniel Tucci

"Mr. Bean has been an asset explaining the methods e could use in refinancing a number of residential buildings we own. He has been our advisor and provided direction as to who, what, where when and ...Mr. Bean has been an asset explaining the methods e could use in refinancing a number of residential buildings we own. He has been our advisor and provided direction as to who, what, where when and why as well as following up during the process to see if all was going well. He and his team as well as the closing and disbursement departments were exceptional. As investors in different states the process was invaluable and again Dan acted as our guide through any issues that we had to resolve. I will be purchasing a primary residence as a disabled veteran in the next couple of months and will be contacting Dan for direction to the right mortgage executive. My company operates under the same umbrella industry and have found that the personnel and the system was exemplary, Thank You Dan Sweet "

Xiangsheng Yan

"I came to US less than 3 yrs and am still working on H1B visa, but somehow suddenly decided to buy a house 3 wks ago and bought one. I almost have zero knowledge on buying a house in US, so have to ...I came to US less than 3 yrs and am still working on H1B visa, but somehow suddenly decided to buy a house 3 wks ago and bought one. I almost have zero knowledge on buying a house in US, so have to learn while buying. The realtor set my closing day less than 30 days, maybe intend to force me to quickly move on and use the mortgage agent they recommend. But later I found that they do not even lock rate before I sign docs (which is not good), but trying to ask me sign all documents first. I then chose another mortgage company who promised me to give me a better rate, but the docs that they wanted me to sign was actually different than what they promised. After searching, learning, talking, and I finally decided to try Rocket Mortgage, the largest online mortgage company with super customer rating and great BBB rating. The website application is so crystal clear, and right after I filled out the application, I was able to talk to Donnie, who again impressed me by that he is not pushy at all, so different than the 10+ other agent I met. He is honest and also professional. I am very happy I finally decided to move on with Rocket Mortgage and Donnie, before the deadline that I can change mortgage company."