Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 70 of 373
Sally Nelsen

"I called Rocket Mortgage, not knowing what to expect. I was connected with Jake Akers and for this, I was blessed. I am a 64 year old with limited computer skills....and a deadline. He listened to ...I called Rocket Mortgage, not knowing what to expect. I was connected with Jake Akers and for this, I was blessed. I am a 64 year old with limited computer skills....and a deadline. He listened to my story and was both kind and strategic in his directions. I could not believe how easy it was. I closed on the property in less than a month. I had a questions or two and he answered and followed through. Honestly, I do not believe I would own this property without him. I see advertisements for Rocket Mortgage. If they have won accolades in their 'space', it is because of folks like Jake. I could not have done it without him. He was beyond excellent!"

Duane Williams

"Alan encouraged me to complete the application process with Rocket Mortgage when I called to inquire. I had received so many rejections in the past from my previous mortgage holders. Alan told me ...Alan encouraged me to complete the application process with Rocket Mortgage when I called to inquire. I had received so many rejections in the past from my previous mortgage holders. Alan told me that Rocket Mortgage was far different and far better than the others [ a little biased I thought]. He told that I could do everything online and he would be there to help me along the way if I needed anything. So, I completed the process and sent all documents as requested and everything was actually going quite well... then there was a hiccup in the process , causing a delay... It is great to know that the delays that occurred in the mortgage process had nothing to do with Rocket Mortgage -- it was all on my end!! Alan called and emailed me to be patient with the process and assured that all would work out well -- and it did. Alan -- and everyone else at Rocket Mortgage that I encountered were seamless and dedicated to ensuring a successful loan for me. He is professional and the best that I agent that I have ever encountered. Everything fell into place exactly as he said it would. And I ended up with a monthly mortgage that was $800 less than I had been paying for the past 17 years !! When I refinance or buy another home anywhere -- who do you think I'm gonna call?? Alan !! "

Doug Kennedy

"If I could give Ali 10 stars I would!!! Because of his prompt responses, we were able to get the home of our dreams. We had traveled to Atlanta to see one home, then found another in a higher price ...If I could give Ali 10 stars I would!!! Because of his prompt responses, we were able to get the home of our dreams. We had traveled to Atlanta to see one home, then found another in a higher price range. But thanks to Ali picking up calls on a Saturday afternoon and getting us pre-qualified that evening, we were able to get an offer in on the hot property before it was sold to someone else. Just amazing really. We are grateful for Ali. AND he was really fun to work with too."

Lina Addison-Outland

"Working with Mr Cory Bommarito was amazing because of him I have a home. cus he was very patient with me answering all my questions. making sure all my paperwork were in order. anytime I call he ...Working with Mr Cory Bommarito was amazing because of him I have a home. cus he was very patient with me answering all my questions. making sure all my paperwork were in order. anytime I call he answered or if he can't I will get a call in few minutes. U all know how buying a house is stressful but working with Mr Bommarito was stress fee. I felt comfortable talking to him. Could ask any questions even if it was a simple question he took his time to answer n explain everything to me. He Kept me informed on everything. Even when the papers were turn over to the underwriters, n they ask for a document I call Cory and he will explain it to me in a way that ican understand why certain documents were needed. He's the guy to talk to. u won't regret it at all. He's awesome to work with. pleasant, caring, patient n want to see that u get the best. Rocket Mortgage u have the best. Don't loose him he will make ur company proud."

Lia Bastos

"Kevin helped us buy our first home earlier this month. He was super patient with all of our questions and requests for different loan package estimates since we weren't even sure how much we wanted to...Kevin helped us buy our first home earlier this month. He was super patient with all of our questions and requests for different loan package estimates since we weren't even sure how much we wanted to put down as a down payment. We also told Kevin we wanted to close quickly and he helped us make that a reality - from our first call to closing day was 23 days!! Along the way, we had other people from Rocket Mortgage working with us, but we always turned back to Kevin to ask questions and understand the process. He always responded promptly and with the necessary information. I don't know if I would have recommended Rocket Mortgage to my friends if it hadn't been for Kevin!! So if he is your rep at Rocket Mortgage, you can trust that you are in good hands."

David V

"I had the pleasure of working with Alyssa during my home refinance process, and I can't recommend her highly enough. From the beginning, she was incredibly diligent, ensuring every detail was ...I had the pleasure of working with Alyssa during my home refinance process, and I can't recommend her highly enough. From the beginning, she was incredibly diligent, ensuring every detail was addressed and nothing was overlooked. She took the time to explain all my options and answer all my questions thoroughly (I had many…), demonstrating deep knowledge in the field. What truly stood out to me was Alyssa’s friendly and approachable attitude. she made a typically stressful process seem much easier, always providing timely updates and guidance with a smile. If you’re looking for a home loan/refinance expert who is knowledgeable, personable, and dedicated, Alyssa is the one to go to! Thank you, Alyssa!"

Jeannette DeSantis

"My husband and I were looking for a retirement home in South West Florida and happened upon the Rocket Mortgage website during our online search. Dorian Gray was our contact person from the beginning....My husband and I were looking for a retirement home in South West Florida and happened upon the Rocket Mortgage website during our online search. Dorian Gray was our contact person from the beginning. He has made our entire experience with Rocket Mortgage smooth, painless and even entertaining at times. He was always professional and personable at the same time. Dorian was very knowledgeable of the entire process and knew exactly what we needed to find the right home for us within our budget and get the financing and mortgage payment we needed. He literally worked night and day to make sure we had what we needed to secure a good interest rate and get it locked in during these uncertain times, until we close. He even reached out directly to our realtor, as well as the seller's realtor to get the information we needed to do just that, surprising them as much as us in his tenacity to do a good job for us. We both have enjoyed working with Dorian and always felt like he really cared about meeting our needs throughout the entire process."

Jeff Allard

"When my wife and I decided it was time for the next step in our journey of life to purchase a home we turned to Rocket Mortgage based off a referral we received from close family friends. Andrew ...When my wife and I decided it was time for the next step in our journey of life to purchase a home we turned to Rocket Mortgage based off a referral we received from close family friends. Andrew right out of the gate was so helpful and really calmed us down about the whole home buying process. Andrew was super diligent and always a step ahead of the game. He and our realtor really made a great team which at the end of the day is what you want to have on your side! There were plenty of late nights making deals and writing contracts and Andrew taking time on his day off sending us our updated pre-approval letters. Needless to say he had nothing but our best interest in mind. We had a special situation regarding my wife's maternity leave and her verification of income, so Andrew worked non stop with the underwriting team and solved the issue extremely fast and we were back on track. Rocket Mortgage and their staff (especially Andrew) are wonderful and we look forward to working with them when we decide to refinance! Thanks Andrew for all you have done, my family and I really appreciate you so much! "

John Hurney

"Getting a mortgage or refinancing is never something someone looks forward to doing. We were moving half way across the country and were given three recommended providers. What sold us on ...Getting a mortgage or refinancing is never something someone looks forward to doing. We were moving half way across the country and were given three recommended providers. What sold us on Quicken/Rocket was Rafael. He made the process super easy and super painless. He kept us up to date on everything, even calling us during his vacation. We were never wondering what happened next. He guided us through the process in a way that made us feel like he truly cared about us. I am a 30 year attorney who was relocating for a high level job. I didn't need anything to worry about. In prior loans, I always felt like they were hiding the ball (and often they were), but Rafael was upfront and diligent. He returned calls immediately. I have done this many times and would say that each was a horrible experience. This was the first mortgage that was pain free and problem free. Can no speak higher about Rafael."

Brett Gora

"Our mortgage experience with Rocket Mortgage was excellent, largely due to Kory Nicholoff's attentiveness and patience during the process. Kory was very communicative and proactive, helping us ...Our mortgage experience with Rocket Mortgage was excellent, largely due to Kory Nicholoff's attentiveness and patience during the process. Kory was very communicative and proactive, helping us consider our potential options and listening to our goals. He single-handedly won our business from our last mortgage provider and exceeded our expectations throughout the purchase process. Kory is a man of his word and a valuable home-buying partner. When we found our dream home and prepared to make a late Saturday night offer, Kory was right there with us to amend our authorization letter and help us secure the deal. We would recommend him to anyone buying a home, particularly anyone who is relocating and working to short timeline, like we were. Yes, he is that good."