Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 70 of 400
Rich Smith

"I went to my local bank for a loan and virtually was given no service. What I was given was a large package of paper work that needed me to figure out the significant amount of information with ...I went to my local bank for a loan and virtually was given no service. What I was given was a large package of paper work that needed me to figure out the significant amount of information with little help. After a few calls with the local bank and no guarantee of a locked rate of interest, I learned about Rocket Mortgage through the internet. The minute I contacted Rocket Mortgage, Kyle St John took it form there. He and his team locked me into a rest 30 year rate and walked me through the process in less then 30 days. Once he was completed getting me the rate I need that only took an hour, he turned it over to his team and they took it from there with Kyle St Joh and the lead. His team was equally amazing with the service to secure my rate and complete my loan. Its was amazing service and an unbelievable process second to no one. Kyle St John was always available to answer any of my questions and for that he and Rocket Mortgage will get all of my business going forward given. I found his personal service and the quality of the rate he gave me was the best in the mortgage experience I have ever had in 30 years of purchasing mortgages. Thank you Kyle St John, the absolute professional and the best in the business! "

Ron Smith

"I was contacted by Rocket Mortgage and started a conversation with Jessica. within a few minutes, I knew that Jessica was very knowledgeable and walked me through the required documents. This loan ...I was contacted by Rocket Mortgage and started a conversation with Jessica. within a few minutes, I knew that Jessica was very knowledgeable and walked me through the required documents. This loan started on a Saturday morning and by the afternoon with several calls with Jessica, my loan was in play. I was very impressed with Jessica's ability to walk me through some confusion on the documents by phone. I would recommend her for sure ."

Erin Jackson

"Austin made this refinance super easy! With 3 young kids at home, and being a working mom, the ability to do everything online was remarkable. Austin was always on top of things to the point that I ...Austin made this refinance super easy! With 3 young kids at home, and being a working mom, the ability to do everything online was remarkable. Austin was always on top of things to the point that I asked him if he ever sleeps! He kept me up to date on text, email or a phone call and was always courteous of my time (or lack of). I would definitely recommend this process to anyone else looking to refinance a home. He was able to get us the same rate we have but knock off years from our mortgage and get rid of our PMI."

Jeff Menke

"Emma, I want to sincerely thank you for the incredible work you did helping my clients and me through a major credit issue. You were a key player in getting the file closed and making sure my clients...Emma, I want to sincerely thank you for the incredible work you did helping my clients and me through a major credit issue. You were a key player in getting the file closed and making sure my clients could get into their home. Your patience and persistence working with both the credit bureaus and my clients to correct the necessary items made all the difference in securing their loan approval. I can’t wait to work with you again on my next client — AMAZING job, Emma! Thank you so much!"

Nichelle Wallace

"Manny Bennet was excellent in responding and answering my questions. He had a lot of questions to answer and he did so without hesitation. Manny made our experience with buying a house through Rocket ...Manny Bennet was excellent in responding and answering my questions. He had a lot of questions to answer and he did so without hesitation. Manny made our experience with buying a house through Rocket Mortgage a joyous experience. The fact is he had to really help my wife get through the stress of going through all of this and she said he always made her feel like we were number one and would be in our new house in no time. The entire experience with Rocket Mortgage and Manny was more than amazing. I could not thank him and the entire team enough. We got through it thanks to them and now we are in our forever home. Thank you Manny for your understanding, determination of getting us approved and your knowledge of the entire process."

Michelle Carpenter

"After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30...After starting with another company, I switched to Rocket Mortgage 2 months into the process with the other company- a nationally recognized bank with branches in my area. My refinance took around 30 days from start to finish and the Rocket Mortgage website made everything so simple. I could follow the loan process, see what they needed, and easily upload any information. My refi was complicated because I own a few businesses, my house is in a trust and have rental properties. Jonathan simplified in ONE month , what the other bank couldn't get done on 2 months. His communication was excellent and very timely. Everything went EXACTLY as he explained it and in the timeframe he laid out. WHEN you call Rocket Mortgage, ask for Jonathan- you will not be disappointed. "

Linda Burns

"From the day that Ben first contacted me, he has been the most pleasant, most helpful, most informative person that I have spoke with at Rocket Mortgage. He always took the time to explain every ...From the day that Ben first contacted me, he has been the most pleasant, most helpful, most informative person that I have spoke with at Rocket Mortgage. He always took the time to explain every question that I asked him until I understood. He has been very patient with me even when I asked the same question over and over. He was very knowledgeable with every question I asked. He always made me feel at ease when I spoke with. I would highly recommend Ben to anyone that may be in the market for buying a house. Thanks Ben for allowing me to have the pleasure of working with you. Linda L. Burns"

Ars Ars

"Pat Dittoe was very helpful and professional with me since I am a first time home buyer, choosing Rocket Mortgage as a lender for housing was our perfect choice with the perfect lending company ...Pat Dittoe was very helpful and professional with me since I am a first time home buyer, choosing Rocket Mortgage as a lender for housing was our perfect choice with the perfect lending company (Rocket Mortgage) and their very helpful and professional staff. After we got a tour of our favorite house, me and my fiancé we decided not to lose the house we just took a tour of and we also decided to get a good rate with low down payment and with a good lender since we are first time home buyer. We ask our realtor for a quicker way and better lender to get the house, and she recommended us Rocket Mortgage. We applied for a pre-approval with Rocket Mortgage. We are glad and really satisfied that we choose Rocket Mortgage as our lender. We are satisfied and happy with their fair fees, easy and quick processing of getting of our favorite house. We got a good acceptable interest rate and we paid a very low down payment. We are very happy the way Rocket Mortgage and it’s professional and helpful staff make everything happen professionally, understandably, easily and so quick that nobody believe it. As a first time home buyer and by our very good experience we really recommend Rocket Mortgage to anyone buying mortgage, because of Rocket Mortgage’s perfect service and very clear processing and very professional and helpful staff. Thank you Rocket Mortgage and Thank you Thomas Pat Dittoe and Christina Nogel the professional and helpful staff for their great help and continued support for making everything happen so quick, smooth, understandable and easy."

Shirley Hutchinson

"When I started thinking about getting another house for me and my mom, I wasn't sure it would or even could happen. From the first telephone conversation had with Shawn, I felt he was in my corner and...When I started thinking about getting another house for me and my mom, I wasn't sure it would or even could happen. From the first telephone conversation had with Shawn, I felt he was in my corner and do whatever it took for me to get the house of my dreams. When my mother and I finally found the home we had been looking for, Shawn was always available to take my calls or he would call just to see if I had any questions or concerns. There is no doubt that I would highly recommend Shawn to anyone who would ask. It was a good experience working with such a professional and also compassionate individual."

Wellington Cifuentes

"Kristen was very professional and transparent throughout the whole process of refinancing my loan. I will have to say that I will use her if I ever need to buy another property and my friends and ...Kristen was very professional and transparent throughout the whole process of refinancing my loan. I will have to say that I will use her if I ever need to buy another property and my friends and family will be referred to her. I also would like to say that Rocket Mortgage process with their online system is top notch and you are able to communicate with someone at your convenience. They have figured out how to make things very simplistic, which is needed in today's age of technology where many banks fail in that regard. Rocket Mortgage's processors where very efficient and they got all the required documents in the time alloted. Thank you Kristen and Rocket Mortgage."