Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 72 of 396
Trudi Groth

"Andrew is so helpful and knowledgeable. We had multiple questions along the way in purchasing our home, but Andrew is very efficient and responded sometimes within in minutes of me posting questions ...Andrew is so helpful and knowledgeable. We had multiple questions along the way in purchasing our home, but Andrew is very efficient and responded sometimes within in minutes of me posting questions on the Rocket Mortgage site. It was very nice to have someone like Andrew to explain the very complicated processes in a way that we understood and he always made sure that our best interest was in place with our mortgage. It was a pleasure working with him and Rocket Mortgage is lucky to have him as one of their mortgage banker. He made the process easy, simplified complications for us, and gave us confidence in our mortgage lender. Thank you Andrew :)"

Kacie Hook

"Absolutely thrilled with the experience I had working with Zach as a first-time homebuyer! From start to finish, Zach made the entire process smooth and stress-free. His deep knowledge of the market ...Absolutely thrilled with the experience I had working with Zach as a first-time homebuyer! From start to finish, Zach made the entire process smooth and stress-free. His deep knowledge of the market and keen attention to detail were invaluable. He took the time to explain every step in a way that was clear and reassuring, never making me feel overwhelmed. Zach was always available to answer questions, provide guidance, and offer support, making me feel like a priority throughout. His professionalism and dedication were evident in every interaction, and I genuinely felt that he had my best interests at heart. Thanks to Zach’s expertise and commitment, I’m now happily settled in my new home. I couldn’t have asked for a better partner in this journey. If you’re looking for someone who is reliable, knowledgeable, and truly cares about your home-buying experience, look no further than Zach. Five stars all the way!"

Amanda Hughes

"We cannot say enough wonderful things about Geoffrey Geist at Rocket Mortgage. From the very beginning, Geoffrey treated us like we were his top priority. His energy, enthusiasm, and genuinely ...We cannot say enough wonderful things about Geoffrey Geist at Rocket Mortgage. From the very beginning, Geoffrey treated us like we were his top priority. His energy, enthusiasm, and genuinely positive attitude made what could have been a stressful home-buying process feel exciting and manageable. He was always available, incredibly responsive, and never left us wondering what came next. Whenever an obstacle came up, Geoffrey was already working on a solution. If Plan A didn’t work, he always had an alternate solution ready. His quick problem-solving skills, professionalism, and deep knowledge gave us complete confidence every step of the way. Beyond being exceptional at his job, Geoffrey is personable, caring, and has a great sense of humor. He made us feel like family instead of just another client, and that made all the difference. If you’re looking for a mortgage professional who truly cares, works tirelessly for his clients, and makes the entire experience enjoyable, we wholeheartedly recommend Geoffrey Geist. We are incredibly grateful for everything he did to help us become homeowners. Thank you, Geoffrey, for believing in us and helping make our dream of owning a home come true. — Jairo & Amanda"

Leslie King

"Miguel/Rocket Mortgage have been absolutely excellent to work with! Miguel was very responsive and Re contacted us almost immediately once we left a message , however also surprisingly was actually ...Miguel/Rocket Mortgage have been absolutely excellent to work with! Miguel was very responsive and Re contacted us almost immediately once we left a message , however also surprisingly was actually available to answer the phone! Rocket offered competitive interest rates and Miguel worked with us very closely to enable us to complete all required paperwork so that our loan closed in record time -17 days! We highly recommend Miguel Guzman/Rocket Mortgage for refinancing and taking advantage of using the equity in your home. They provided us with superior service. As an added benefit, if you utilize Morgan Stanley for other financial assets, Rocket provides a substantial discount on closing costs."

April Ramirez

"Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a ...Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a comprehensive understanding about the products they had to offer and/or not willing to help make it happen. Erin, however, made it a priority to find a way and she made it a simple and a pleasurable experience and has already been referred because of her knowledge of the process. I have already and will continue to refer Rocket Mortgage via Erin Imsland exclusively. It says a lot for me to refer my friends family & business associates. If your entire staff treated the customer the way Erin handled my refinance, Rocket Mortgage would be the only company people would use. Erin Imsland was comprehensive in the entire process. If she said something was going to be done, It was done. when she explained the process....it was the process. When I asked her a question she had great confidence in her answers and her follow through was always as she said it would be. I owe a debt of gratitude to Erin Imsland for going the extra mile and making my refinancing a success. "

Tom LoManto

"From the first time I talked to Sal I knew we would have a good working relationship. First and foremost, he listens to every concern before he speaks. Then he responds and speaks with total ...From the first time I talked to Sal I knew we would have a good working relationship. First and foremost, he listens to every concern before he speaks. Then he responds and speaks with total knowledge, professionalism and personality. If I call and leave a message he ALWAYS calls back in a timely manner. If he does not have the answer or wants to confirm his solution before he makes a wrong statement he returns that call quickly with the proper solutions. Going through this process is extremely nerve wracking. I have been through a few. NOT with Sal and the Rocket system. You'all make it simple, easy, quick and believe it or not fun. There is not enough GOOD I can say about Sal. He is a GOLDEN ASSET for your firm - I hope you show him all the appreciation possible. I have recommended Rocket - Sal - to our real estate agent and he refinanced his own mortgage with you. In addition the agent has also recommended one of his new clients to Rocket and the loan was just closed. I am sold on Sal and the process and procedures of Rocket mortgage and will continue to recommend all people I come in contact with to obtain their mortgage and loans from Rocket. Great job Sal - We applaud you for your caring and hard work. When I travel for business I will make it my goal to see you so I can buy you a drink in celebration. Tom and LeeAnn LoManto"

Kelly Thien

"Buying a home can be stressful, especially when you're trying to make the best financial decision. Throughout the entire process, Steven at Rocket Mortgage was consistently knowledgeable, patient, and...Buying a home can be stressful, especially when you're trying to make the best financial decision. Throughout the entire process, Steven at Rocket Mortgage was consistently knowledgeable, patient, and incredibly supportive. He took the time to answer every question thoroughly, explained the details in a way that was easy to understand, and never made me feel pressured or rushed. What I appreciated most was that he genuinely wanted to help us make the right decision for our family, rather than simply trying to make a sale. His professionalism, responsiveness, and calm approach made a complicated process feel much more manageable. We worked with him over the course of several months, and he remained just as attentive and helpful from our very first conversation through the end of the process. If you're looking for someone who is honest, approachable, and truly committed to providing outstanding customer service, I would recommend him without hesitation. Thank you, thank you."

Cheri Daniels

"Cody is the best! My husband and I had such a challenging search for our first home purchase. It took us almost 2 years to finally find "the one". Cody stuck with us the whole time and answered all ...Cody is the best! My husband and I had such a challenging search for our first home purchase. It took us almost 2 years to finally find "the one". Cody stuck with us the whole time and answered all of our questions accurately and in a timely manner. Not only was he patient, and efficient, but he went above and beyond to get me a deal that I was comfortable with. At one point in our search, a particular seller required us to get pre-approved by a bank of their choosing. Since I had a long-standing relationship with Rocket Mortgage through Cody, I was apprehensive about getting figures from another bank. Cody really went above and beyond and made my deal one that any other bank just could not compete with. He was truly there for me throughout the process. Being first-time homeowners, it can be pretty scary! But anytime I had a question, concern, or just having a freak-out moment, Cody was there to patiently and effectively address anything I asked for or had concerns with. He has a great way of explaining things in a way that any new home buyer can understand. This whole real-estate thing can be pretty intimidating, but with Cody in your corner...you are in good hands!"

Dan Bean
Dan Bean

Dan Bean

Rocket Mortgage
64 Reviews
Daniel Tucci

"Mr. Bean has been an asset explaining the methods e could use in refinancing a number of residential buildings we own. He has been our advisor and provided direction as to who, what, where when and ...Mr. Bean has been an asset explaining the methods e could use in refinancing a number of residential buildings we own. He has been our advisor and provided direction as to who, what, where when and why as well as following up during the process to see if all was going well. He and his team as well as the closing and disbursement departments were exceptional. As investors in different states the process was invaluable and again Dan acted as our guide through any issues that we had to resolve. I will be purchasing a primary residence as a disabled veteran in the next couple of months and will be contacting Dan for direction to the right mortgage executive. My company operates under the same umbrella industry and have found that the personnel and the system was exemplary, Thank You Dan Sweet "

Xiangsheng Yan

"I came to US less than 3 yrs and am still working on H1B visa, but somehow suddenly decided to buy a house 3 wks ago and bought one. I almost have zero knowledge on buying a house in US, so have to ...I came to US less than 3 yrs and am still working on H1B visa, but somehow suddenly decided to buy a house 3 wks ago and bought one. I almost have zero knowledge on buying a house in US, so have to learn while buying. The realtor set my closing day less than 30 days, maybe intend to force me to quickly move on and use the mortgage agent they recommend. But later I found that they do not even lock rate before I sign docs (which is not good), but trying to ask me sign all documents first. I then chose another mortgage company who promised me to give me a better rate, but the docs that they wanted me to sign was actually different than what they promised. After searching, learning, talking, and I finally decided to try Rocket Mortgage, the largest online mortgage company with super customer rating and great BBB rating. The website application is so crystal clear, and right after I filled out the application, I was able to talk to Donnie, who again impressed me by that he is not pushy at all, so different than the 10+ other agent I met. He is honest and also professional. I am very happy I finally decided to move on with Rocket Mortgage and Donnie, before the deadline that I can change mortgage company."