Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 72 of 373
April Ramirez

"Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a ...Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a comprehensive understanding about the products they had to offer and/or not willing to help make it happen. Erin, however, made it a priority to find a way and she made it a simple and a pleasurable experience and has already been referred because of her knowledge of the process. I have already and will continue to refer Rocket Mortgage via Erin Imsland exclusively. It says a lot for me to refer my friends family & business associates. If your entire staff treated the customer the way Erin handled my refinance, Rocket Mortgage would be the only company people would use. Erin Imsland was comprehensive in the entire process. If she said something was going to be done, It was done. when she explained the process....it was the process. When I asked her a question she had great confidence in her answers and her follow through was always as she said it would be. I owe a debt of gratitude to Erin Imsland for going the extra mile and making my refinancing a success. "

Cheri Daniels

"Cody is the best! My husband and I had such a challenging search for our first home purchase. It took us almost 2 years to finally find "the one". Cody stuck with us the whole time and answered all ...Cody is the best! My husband and I had such a challenging search for our first home purchase. It took us almost 2 years to finally find "the one". Cody stuck with us the whole time and answered all of our questions accurately and in a timely manner. Not only was he patient, and efficient, but he went above and beyond to get me a deal that I was comfortable with. At one point in our search, a particular seller required us to get pre-approved by a bank of their choosing. Since I had a long-standing relationship with Rocket Mortgage through Cody, I was apprehensive about getting figures from another bank. Cody really went above and beyond and made my deal one that any other bank just could not compete with. He was truly there for me throughout the process. Being first-time homeowners, it can be pretty scary! But anytime I had a question, concern, or just having a freak-out moment, Cody was there to patiently and effectively address anything I asked for or had concerns with. He has a great way of explaining things in a way that any new home buyer can understand. This whole real-estate thing can be pretty intimidating, but with Cody in your corner...you are in good hands!"

John Reed

"Carly was Great. I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit." She didn't have any problem with that, and we went through the numbers. I...Carly was Great. I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit." She didn't have any problem with that, and we went through the numbers. I felt no pressure, she was knowledgeable - quick with response, and I was able to make an informed decision. I agreed to allowing the credit soft hit, and we went through it again. She may have spent more time with me on the phone (1hr-40min), but it was all good with her. I cannot recall, but she must have ran the numbers around 6 times with different scenarios, and I felt no pressure during our conversation. You could tell that she just wanted to help. Carly played a big part, and we ended up refinancing through Rocket. Our Final Closing was today - 28 days after my first talk with her. Fully Recommend !!! Thx"

Dan Bean
Dan Bean

Dan Bean

Rocket Mortgage
64 Reviews
Daniel Tucci

"Mr. Bean has been an asset explaining the methods e could use in refinancing a number of residential buildings we own. He has been our advisor and provided direction as to who, what, where when and ...Mr. Bean has been an asset explaining the methods e could use in refinancing a number of residential buildings we own. He has been our advisor and provided direction as to who, what, where when and why as well as following up during the process to see if all was going well. He and his team as well as the closing and disbursement departments were exceptional. As investors in different states the process was invaluable and again Dan acted as our guide through any issues that we had to resolve. I will be purchasing a primary residence as a disabled veteran in the next couple of months and will be contacting Dan for direction to the right mortgage executive. My company operates under the same umbrella industry and have found that the personnel and the system was exemplary, Thank You Dan Sweet "

Xiangsheng Yan

"I came to US less than 3 yrs and am still working on H1B visa, but somehow suddenly decided to buy a house 3 wks ago and bought one. I almost have zero knowledge on buying a house in US, so have to ...I came to US less than 3 yrs and am still working on H1B visa, but somehow suddenly decided to buy a house 3 wks ago and bought one. I almost have zero knowledge on buying a house in US, so have to learn while buying. The realtor set my closing day less than 30 days, maybe intend to force me to quickly move on and use the mortgage agent they recommend. But later I found that they do not even lock rate before I sign docs (which is not good), but trying to ask me sign all documents first. I then chose another mortgage company who promised me to give me a better rate, but the docs that they wanted me to sign was actually different than what they promised. After searching, learning, talking, and I finally decided to try Rocket Mortgage, the largest online mortgage company with super customer rating and great BBB rating. The website application is so crystal clear, and right after I filled out the application, I was able to talk to Donnie, who again impressed me by that he is not pushy at all, so different than the 10+ other agent I met. He is honest and also professional. I am very happy I finally decided to move on with Rocket Mortgage and Donnie, before the deadline that I can change mortgage company."

Robert Thomas

"We had tried working through USAA for our VA loan. After having issue after issue with them, we reluctantly tried Rocket Mortgage. I mean, USAA is supposed to be specialist for veterans. We ...We had tried working through USAA for our VA loan. After having issue after issue with them, we reluctantly tried Rocket Mortgage. I mean, USAA is supposed to be specialist for veterans. We couldn't have been more wrong. Alan and the Rocket Mortgage team knows VA Loans better than anyone out there. There wasn't once that Alan had to say "let me ask my manager" or "let me ask underwriting". This man knows his stuff. By the way, I love the process and the Rocket Mortgage website. Made everything so easy!!"

Arundeep Mittra

"When I started the refinance process, I was connected to Danielle. Right from get go she was extremely professional but friendly at the same time. I never once felt that my questions to her were ...When I started the refinance process, I was connected to Danielle. Right from get go she was extremely professional but friendly at the same time. I never once felt that my questions to her were bothersome. Danielle responded promptly with any queries I had. As expected there is a bunch of formalities and requirements but Danielle was right on top of things and was sure to get things in order. The process was a bit slower than usual due to covid, but we just closed today. In fact we didnt even leave our home as a mobile notary came to our doorstep. Honestly anything to do with mortgage whether new or refinance is stressful, but this time I absolutely didnt stress.....I'm appalled and thrilled all at the same time."

John D'Angelo

"There aren't enough words I can say to thank Chris, Guy and all of the Rocket Mortgage team. Chris made it possible for my family and I to breath a sigh of relief in meeting my financial goals. The ...There aren't enough words I can say to thank Chris, Guy and all of the Rocket Mortgage team. Chris made it possible for my family and I to breath a sigh of relief in meeting my financial goals. The refinancing has made it possible for us to have more money to enjoy life. I am no longer carrying my home on my back. Thank you for walking me through the process and you made it easy...You are a true asset to your company. I trust that they too will agree. Take care and may God Bless you and your family..."

Dr. Shalane Lawrence

"I am absolutely delighted to write this review for Ryan because I am 100% satisfied with his work! The quality, excellence, dedication, and thoroughness he demonstrated were outstanding. Ryan treated ...I am absolutely delighted to write this review for Ryan because I am 100% satisfied with his work! The quality, excellence, dedication, and thoroughness he demonstrated were outstanding. Ryan treated my husband and me with exceptional care and professionalism throughout our home purchase process. He was always reachable, honest, and committed to guiding us every step of the way. Ryan truly stands out; a genuine superstar! I sincerely hope his manager recognizes his outstanding service because he definitely deserves a promotion. From the bottom of our hearts, we thank you, Ryan. I will gladly recommend you without reservation to anyone seeking excellence and integrity."

max smelser

"When the hoops were getting to overwhelming to jump through Nick was the one who pointed me in the right direction. I can't say that about another one of your associates that was too lazy to lift a ...When the hoops were getting to overwhelming to jump through Nick was the one who pointed me in the right direction. I can't say that about another one of your associates that was too lazy to lift a finger. Once to send a very short uninformitive email. Nick knows who because he took it on the chin and I apologize for that Nick. I'm sorry, you didn't deserve that. Wish you had a staff full of Nick's working for your company. Nick stay cool my friend. Hope your 2026 is prosperous and rewarding."