Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 74 of 374
Callie Fountain

"A few months back, when I first reached out to Rocket Mortgage, I was incredibly fortunate to connect with Elizabeth as my initial point of contact. From the very beginning, I was genuinely impressed ...A few months back, when I first reached out to Rocket Mortgage, I was incredibly fortunate to connect with Elizabeth as my initial point of contact. From the very beginning, I was genuinely impressed by her extensive knowledge and incredible enthusiasm to help me explore refinancing options. Unfortunately, due to my own circumstances at the time, I wasn't able to proceed, but Elizabeth was so understanding and assured me I could reach out anytime I was ready again. When that time finally came, I contacted her, and she was on it immediately, making me feel truly invested in and supported! Thanks to her dedication and genuine effort, my child and I are now living with a newfound sense of ease and comfort. It might sound a bit silly to say about someone I've never met in person, but I honestly feel like Elizabeth made a profound and positive difference for my family. I wholeheartedly recommend working with her – and anyone she suggests – because she consistently provides honest, direct advice and will undoubtedly guide you in the right direction. Thank you so much, Elizabeth!"

Amanda Huntley

"⭐️⭐️⭐️⭐️⭐️ 10/10 We cannot say enough good things about Brian Tarasiewicz from Rocket Mortgage. After starting the mortgage process with another loan company, we were left completely confused, ...⭐️⭐️⭐️⭐️⭐️ 10/10 We cannot say enough good things about Brian Tarasiewicz from Rocket Mortgage. After starting the mortgage process with another loan company, we were left completely confused, frustrated, and discouraged. That company took over two weeks just trying to verify my employment and salary, and we still felt like we were getting nowhere. Enter Brian — and everything changed. From our very first conversation, Brian was calm, kind, and incredibly patient. He walked us through the entire process, sometimes more than once, and made sure we understood everything along the way. What the previous lender couldn’t do in two weeks, Brian got done in a single day. He had us in underwriting within 24 hours and helped us regain confidence in a process that had felt impossible before. But beyond just being efficient, Brian became someone we truly trusted. He was always available to answer questions, offer advice, and guide us every step of the way. By the end of the process, he wasn’t just the person who helped us get a loan — he became a trusted advisor and friend. If you want someone who’s not only sharp and efficient, but also genuinely cares about helping you succeed, Brian is your guy. We’re forever grateful for everything he did to get us into our home."

Justin Frohnhoefer

"If I could give 10 stars I would! Blake has been amazing throught the entire process and I got in my new home with no issues or delays and a rate and price better than expected. He stayed in constant ...If I could give 10 stars I would! Blake has been amazing throught the entire process and I got in my new home with no issues or delays and a rate and price better than expected. He stayed in constant contact and answered all of my questions and has had great advice since day one, definitely above and beyond. I will miss our frequent conversations about life he isn't just pushing the business and takes his time getting to know you and your needs and I can honestly say he has become like family in our time togeather. Can't recommend him enough and hope he stays in contact long after our business is concluded"

Jay Anderson

"I recently had the pleasure of working with Justin and I cannot express enough my appreciation for the exceptional service and support provided throughout the process. From the very beginning, Justin ...I recently had the pleasure of working with Justin and I cannot express enough my appreciation for the exceptional service and support provided throughout the process. From the very beginning, Justin stood out with his wealth of knowledge and willingness to share helpful information. He took the time to explain every detail, ensuring I understood each step and making what could have been an overwhelming experience manageable and clear. His expertise and ability to break down complex financial terms into easily understandable concepts were invaluable. What truly set Justin apart was his remarkable patience. There were moments when I felt overwhelmed and unsure, but he consistently remained calm and reassuring. He patiently addressed all my concerns, no matter how many questions I had or how often I needed clarification. His unwavering support provided me with the confidence I needed to move forward. Really wouldn’t have wanted to go through this process with anyone else."

Maria Benitez

"My husband and I have always used a local loan officer for our mortgages but when we spoke to Brandon Chapdelaine and he told us he could get us a lower interest rate, we decided to explore the idea. ...My husband and I have always used a local loan officer for our mortgages but when we spoke to Brandon Chapdelaine and he told us he could get us a lower interest rate, we decided to explore the idea. Our local loan officer tried to scare us telling us that Rocket Mortgage would initially offer one rate but then would change it on us after we were committed. We discussed our concerns with Brandon and told him how we've never done business online and we were scared. Brandon assured us that he would deliver on his interest rate and all the other incentives. My husband and I decided to go ahead with Brandon. We are so glad we did! The process from start to finish was so easy. Brandon delivered on everything he said and through it all he was extremely professional, patient with us and knowledgeable. I will never use a local laon officer again. Thank you Brandon, we appreciate all you did for us. God Bless, Roman & Maria Benitez "

Donna Lind

"When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I...When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I was able to text him or call him and always got reassuring answers from him. I wasn't expecting this kind of amazing customer service at all! Working with Marty has been a pleasure, he always advised me what was next on the "To Do" list and answered all my questions (as many times as I asked over and over)! I highly recommend working with Marty! He's one of those "great finds" - I've never received such top-notch professional customer service and I am so fortunate to have had the opportunity to work with him, he genuinely cares about what he does and it's clear that he is great at his job! Thanks for everything Marty, you made this process worthwhile (even when I had my doubts!"

Bobbie Fischer

"Lien was the best ever!!! I was so lucky Lien answered the phone when I called. I could not believe we closed in less than 3 weeks and we got the best rate!! Lien is a true professional, ...Lien was the best ever!!! I was so lucky Lien answered the phone when I called. I could not believe we closed in less than 3 weeks and we got the best rate!! Lien is a true professional, personable, friendly, smart, accommodating, helpful, patient, kind, etc! It was the truly the best experience I have had refinancing and this was not by any means our first refi....but it was the best~!! Thank you Lien!!"

Melinda Winther

"I have had a mortgage with Rocket Mortgage for several years and wanted to refinance my home. Joe was the perfect person to accomplish this easily. All the necessary changes were done on line - he ...I have had a mortgage with Rocket Mortgage for several years and wanted to refinance my home. Joe was the perfect person to accomplish this easily. All the necessary changes were done on line - he explained each step and I was pleased with the new loan. Now I have a lower interest rate over a shorter period of time while only slightly increasing my bi-monthly payments. The automatic payments were adjusted and all transactions went very smoothly. Joe was always available to answer questions throughout the process. I would certainly recommend him to anyone wishing to set up a mortgage or re-fi an existing one."

Anna Miller

"Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more ...Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more detail. He kept in contact with me throughout the whole process and was available to answer any questions. He even helped me with anything else that may have been going on throughout the process. His response back to emails and phone calls/voice messages were amazing. I would go through him again and recommend him to everyone. He was professional, but also laid back at the same time. I felt calm even when I wasn't. We both made a Jeopardy joke at times which was awesome! Chris you deserve more than 5 stars, hands down! Thank you once again! "

Brett Ian

"If I could give 100 stars, I would not hesitate to do so, and then I would probably inquire if I could give Chris 1,000 more stars. Chris has been an outstanding partner through multiple missions with...If I could give 100 stars, I would not hesitate to do so, and then I would probably inquire if I could give Chris 1,000 more stars. Chris has been an outstanding partner through multiple missions with my mortgage. Chris initially helped me with the purchase of my new home, as well as the subsequent refinances. Chris made everything easy to understand, and he was always punctual with his responses. In addition, Chris gave answers to my questions that were supported by evidence and explanation (i.e. Is it worthwhile to refinance? Should I buy down points? Etc. Etc. Etc.). When anyone talks about home ownership and the mortgage process, they always talk about what a headache it was, and what I always tell them is TALK TO MY GUY CHRIS AT Rocket Mortgage!!!! The honesty, availability, and care Chris displayed 100% of the time, is the reason I consult with him and him only. You wont regret it."