Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 74 of 487
Victoria Sirotzki

"I had a unique situation. I talk with a lot of other banks first and Shawtann said "tell me what you are trying to accomplish and I will find a loan that fits your situation" All of the other banks ...I had a unique situation. I talk with a lot of other banks first and Shawtann said "tell me what you are trying to accomplish and I will find a loan that fits your situation" All of the other banks I spoke to said within the 1st few minutes that no you don't qualify for a construction loan, no one actually stop to ask what I was trying to do with it. But he stopped to ask what I was trying to accomplish and then told me that what I really needed was something totally different than a construction loan and now I am starting to build my house because he took 10 minutes out of his day to find out what I needed ."

Patricia Allen

"If anyone wanted a clear understanding of what options are available to them concerning mortgage issues, Jake Williams delivers top of the line service. I truly appreciated talking with you, Jake. ...If anyone wanted a clear understanding of what options are available to them concerning mortgage issues, Jake Williams delivers top of the line service. I truly appreciated talking with you, Jake. As I expressed to you today, I expected the same old run around waste of time service I usually get when inquiring about refinancing. Thank you for going above and beyond to be of service to me. Best Regards, Patricia Allen"

Sharon Mills

"I would GIVE him 5 stars and I mean 5 being the very best. He was very informative, knew his business, kind and patient. He answered all my questions with real answers. He is an asset to your ...I would GIVE him 5 stars and I mean 5 being the very best. He was very informative, knew his business, kind and patient. He answered all my questions with real answers. He is an asset to your company and there should be be more people like him in this world. I would do business with him anytime."

Brian Watson

"Kayla was great she did everything she promised and helped me get my family the home we deserved and wanted after other so called mortgage brokers told me it couldn’t be done. "

Kinya Brown

"What's higher than a 5??? Absolutely amazing service!! "

Jamie Ballard

"Great communication. I have a toddler so it is hard to get to the phone but he always left me detailed messages and was available when I called. Very pleasant and helpful."

Donnie Kaepplinger

"Gene is always there to find the answer to any question and provide strong value when It comes down tot getting the job done!! He is always finding ways to make things easier when getting the ...Gene is always there to find the answer to any question and provide strong value when It comes down tot getting the job done!! He is always finding ways to make things easier when getting the refinance accomplished and always willing to give a helping hand. His knowledge in the industry and drive to get the job done is something you don't see in mortgage lending and I am truly blessed to have the opportunity to work with him."

Donald Taylor

"Kelvin was great in every way possible. I felt like he was sent from heaven. ."

Al Pratt

"Mallory was very professional, involved and kept up with the entire loan process. "

Keri Teach

"Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we ...Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we thought our house should be valued at. We thought it much higher and he took us at our word. Several real estate websites showed a higher market value so based on that and our current credit scores he got all our information together and submitted everything to their processing team. Joe was very friendly, very professional, and was a great help on getting us started on the short journey to refinancing our home. We were signing closing papers just 31 days later. They estimated up to 45 days for everything to come together for the loan to close. I have no doubt that he ensured everyone we talked to was up to speed so that we didn't experience any lag time or frustration. From start to end the whole process was very smooth. If we had to do it all over again we would definitely choose Rocket Mortgage. They definitely get a top score from us. We look forward to a long and happy relationship with Rocket Mortgage. Thank you for all your help Joe!"