Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 74 of 374
Scott Gwin
Scott Gwin

Scott Gwin
Rocket Mortgage
63 Reviews
Tina Molander

"Scott Gwin is a very knowledgeable real estate finance professional. He provides clear, concise information. His response time to phone or email requests/questions is normally same day. I have ...Scott Gwin is a very knowledgeable real estate finance professional. He provides clear, concise information. His response time to phone or email requests/questions is normally same day. I have confidence in Scott and his abilities. To provide background on how I make this judgement regarding Scott, I have decades of experience working with commercial real estate people, from prior jobs I've held, as well as years of working with real estate financial advisers and servicing agents for personal family real estate holdings. I have 25 years of professional financial and audit experience and expect people to know their industry and be able to provide answers and service without stumbling. You can have 100% confidence in Scott; he is outstanding in his work ethic and knowledge of the industry."

Justin Miller
Justin Miller

Justin Miller
Rocket Mortgage
63 Reviews
Hector Mendez

"Justin was the only reason we stayed with Rocket Mortgage. He made the initial steps of getting pre approved, securing a loan, and working through red-tape so very stress free. He remained in ...Justin was the only reason we stayed with Rocket Mortgage. He made the initial steps of getting pre approved, securing a loan, and working through red-tape so very stress free. He remained in contact for over 6mo and made many changes minutes after we asked. He was very responsive, organized and always available. When we rcvd an better loan quote (4K less OOP) from a bank we work with we decided to stay with Rocket Mortgage because of all the work Justin did for us. We felt we owed it to him to stay with Rocket Mortgage and see it through. Once we left Justin to work with other loan/closing specialist, we dreaded the experience, but stayed true our commitment. I'm not certain if we'd use Rocket Mortgage again, but if we knew we could work with Justin again, we'd certainly have to give it strong consideration. The man was just great to work with."

Elizabeth Sydnor
Elizabeth Sydnor

Elizabeth Sydnor
Rocket Mortgage
63 Reviews
Callie Fountain

"A few months back, when I first reached out to Rocket Mortgage, I was incredibly fortunate to connect with Elizabeth as my initial point of contact. From the very beginning, I was genuinely impressed ...A few months back, when I first reached out to Rocket Mortgage, I was incredibly fortunate to connect with Elizabeth as my initial point of contact. From the very beginning, I was genuinely impressed by her extensive knowledge and incredible enthusiasm to help me explore refinancing options. Unfortunately, due to my own circumstances at the time, I wasn't able to proceed, but Elizabeth was so understanding and assured me I could reach out anytime I was ready again. When that time finally came, I contacted her, and she was on it immediately, making me feel truly invested in and supported! Thanks to her dedication and genuine effort, my child and I are now living with a newfound sense of ease and comfort. It might sound a bit silly to say about someone I've never met in person, but I honestly feel like Elizabeth made a profound and positive difference for my family. I wholeheartedly recommend working with her – and anyone she suggests – because she consistently provides honest, direct advice and will undoubtedly guide you in the right direction. Thank you so much, Elizabeth!"

Chad Wilson
Chad Wilson

Chad Wilson
Rocket Mortgage
63 Reviews
Sharon Kelso

"This is the second time I've used Rocket Mortgage but the first time using Chad Wilson, The reason I came back to Rocket Mortgage was to save the money but the reason Id return in the future would be ...This is the second time I've used Rocket Mortgage but the first time using Chad Wilson, The reason I came back to Rocket Mortgage was to save the money but the reason Id return in the future would be because of Chad and the money lol!! Customer service has always been important to me but over the last 14 yrs of struggling, to get help, from people I thought were my friends, after breaking my neck, customer service is now a necessity! Chad, went above and beyond what I expected making the processes so much easier and faster then I thought. I live in constant pain yet he made it fairly pain free. "

Blake Biddinger
Blake Biddinger

Blake Biddinger
Rocket Mortgage
62 Reviews
Justin Frohnhoefer

"If I could give 10 stars I would! Blake has been amazing throught the entire process and I got in my new home with no issues or delays and a rate and price better than expected. He stayed in constant ...If I could give 10 stars I would! Blake has been amazing throught the entire process and I got in my new home with no issues or delays and a rate and price better than expected. He stayed in constant contact and answered all of my questions and has had great advice since day one, definitely above and beyond. I will miss our frequent conversations about life he isn't just pushing the business and takes his time getting to know you and your needs and I can honestly say he has become like family in our time togeather. Can't recommend him enough and hope he stays in contact long after our business is concluded"

Justin Brink
Justin Brink

Justin Brink
Rocket Mortgage
62 Reviews
Jay Anderson

"I recently had the pleasure of working with Justin and I cannot express enough my appreciation for the exceptional service and support provided throughout the process. From the very beginning, Justin ...I recently had the pleasure of working with Justin and I cannot express enough my appreciation for the exceptional service and support provided throughout the process. From the very beginning, Justin stood out with his wealth of knowledge and willingness to share helpful information. He took the time to explain every detail, ensuring I understood each step and making what could have been an overwhelming experience manageable and clear. His expertise and ability to break down complex financial terms into easily understandable concepts were invaluable. What truly set Justin apart was his remarkable patience. There were moments when I felt overwhelmed and unsure, but he consistently remained calm and reassuring. He patiently addressed all my concerns, no matter how many questions I had or how often I needed clarification. His unwavering support provided me with the confidence I needed to move forward. Really wouldn’t have wanted to go through this process with anyone else."

Geoffrey Geist
Geoffrey Geist

Geoffrey Geist
Rocket Mortgage
62 Reviews
Amanda Hughes

"We cannot say enough wonderful things about Geoffrey Geist at Rocket Mortgage. From the very beginning, Geoffrey treated us like we were his top priority. His energy, enthusiasm, and genuinely ...We cannot say enough wonderful things about Geoffrey Geist at Rocket Mortgage. From the very beginning, Geoffrey treated us like we were his top priority. His energy, enthusiasm, and genuinely positive attitude made what could have been a stressful home-buying process feel exciting and manageable. He was always available, incredibly responsive, and never left us wondering what came next. Whenever an obstacle came up, Geoffrey was already working on a solution. If Plan A didn’t work, he always had an alternate solution ready. His quick problem-solving skills, professionalism, and deep knowledge gave us complete confidence every step of the way. Beyond being exceptional at his job, Geoffrey is personable, caring, and has a great sense of humor. He made us feel like family instead of just another client, and that made all the difference. If you’re looking for a mortgage professional who truly cares, works tirelessly for his clients, and makes the entire experience enjoyable, we wholeheartedly recommend Geoffrey Geist. We are incredibly grateful for everything he did to help us become homeowners. Thank you, Geoffrey, for believing in us and helping make our dream of owning a home come true. — Jairo & Amanda"

Shawn Jones
Shawn Jones

Shawn Jones
Rocket Mortgage
62 Reviews
Gerry Werhan

"We reached out to Rocket during the last week of January to inquire about obtaining a HELOC. Shawn engaged with us immediately and we completed the application on February 5. We closed on our line of ...We reached out to Rocket during the last week of January to inquire about obtaining a HELOC. Shawn engaged with us immediately and we completed the application on February 5. We closed on our line of credit on FEBRUARY 24!! He and his colleagues and vendors moved swiftly, courteously and knowledgeably to get our application approved and the appraisal of our property completed in 19 days. We were kept in the loop by phone, email and website account page updates every step of the way with timely and professional communications. Rocket has its "ship" together systems-wise, and most importantly, PEOPLE-WISE! Many were involved, but Shawn was the mover and shaker, and a complete pleasure to work with. We are grateful!"

Marty Komertz
Marty Komertz

Marty Komertz
Rocket Mortgage
62 Reviews
Donna Lind

"When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I...When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I was able to text him or call him and always got reassuring answers from him. I wasn't expecting this kind of amazing customer service at all! Working with Marty has been a pleasure, he always advised me what was next on the "To Do" list and answered all my questions (as many times as I asked over and over)! I highly recommend working with Marty! He's one of those "great finds" - I've never received such top-notch professional customer service and I am so fortunate to have had the opportunity to work with him, he genuinely cares about what he does and it's clear that he is great at his job! Thanks for everything Marty, you made this process worthwhile (even when I had my doubts!"

Lien Nguyen
Lien Nguyen

Lien Nguyen
Rocket Mortgage
62 Reviews
Bobbie Fischer

"Lien was the best ever!!! I was so lucky Lien answered the phone when I called. I could not believe we closed in less than 3 weeks and we got the best rate!! Lien is a true professional, ...Lien was the best ever!!! I was so lucky Lien answered the phone when I called. I could not believe we closed in less than 3 weeks and we got the best rate!! Lien is a true professional, personable, friendly, smart, accommodating, helpful, patient, kind, etc! It was the truly the best experience I have had refinancing and this was not by any means our first refi....but it was the best~!! Thank you Lien!!"