Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 74 of 357
Francesca Comelli

"I think you need more than 5 stars for Bruce! When I first called I was at a loss and I thought I would never be able to afford purchasing a bigger home. He listened to my situation and with outmost ...I think you need more than 5 stars for Bruce! When I first called I was at a loss and I thought I would never be able to afford purchasing a bigger home. He listened to my situation and with outmost care and respect he explained what Rocket Mortgage could do for me. Rocket Mortgage saved me 3yrs ago when i refinanced and again this time. Bruce followed up with me every step of the way and if he was not there, he made sure someone else was available for me!!! I could say this is amazing customer service but the truth is, only amazing ppl provide amazing customer service. Thank you Bruce!!!"

Shane Buck Sr.

"I cannot say how impressed I am, not just with Marissa, but with every member of Rocket Mortgage I have dealt with. They always gave the feel that we had been personal friends for years. Each call ...I cannot say how impressed I am, not just with Marissa, but with every member of Rocket Mortgage I have dealt with. They always gave the feel that we had been personal friends for years. Each call was not as a sales or marketing call, and felt very comfortable and personal, with every concern of mine being theirs as well. The whole process was very smooth and as stress free as possible and any issues that arose, were handled quickly. Communication was great and I never once had to worry about what was going on in the process. If anyone is looking to purchase, or refinance, the only option is to give Rocket Mortgage a call, specifically work with Marissa."

Martin George

"Nathan Z. has been with us every step of the way during our loan process. My wife and I started out thinking we would sell our house. Nathan delivered everything we needed. When we decided not to sell...Nathan Z. has been with us every step of the way during our loan process. My wife and I started out thinking we would sell our house. Nathan delivered everything we needed. When we decided not to sell I guessed Nathan would be done with us. I couldn’t have been more wrong. When we told him we decided not to sell and would rather fix our home up. Nathan went back to work and delivered us the perfect refinance to stay where we are and make the updates we desired. Buying, selling or refinancing? I know no one who will work harder for you or get you better results than Nathan Ziolko."

Mary Stokley

"Raheem was an absolute pleasure to work with! He was very knowledgeable and assisted me quickly if I had a question or concern. He was very understanding and patient when I had an unexpected issue ...Raheem was an absolute pleasure to work with! He was very knowledgeable and assisted me quickly if I had a question or concern. He was very understanding and patient when I had an unexpected issue arise after my appraisal report. I couldn’t have asked for anyone who would have been more supportive and understanding. If you are planning to purchase a home or refinance your existing mortgage, Rocket Mortgage and Raheem will be an excellent resource!! I just want to add a final Thank You Raheem! I really appreciate you!!"

Donna Ann

"I told Alex I was going to give him the best review because of how he helped me. I was told that there was an issue and I could not get approved in that moment. Alex had actually called me the day ...I told Alex I was going to give him the best review because of how he helped me. I was told that there was an issue and I could not get approved in that moment. Alex had actually called me the day after I had found out, I explained my frustration and how I disagreed with the decision and Alex said he was going to look into it. Not only did Alex look into it but he found that I was right, Alex took over and I was approved and had my refinance in lightening speed. I am so grateful that Alex had called me that day and took over, I was hopeless when he called that day and I feel that Alex went above and beyond for me. Alex was in constant contact, explaining everything to me as we went along, and Alex moved everything along quickly. Alex is a definite asset to Rocket Mortgage and the people that Rocket Mortgage serves. I am very grateful to Alex and I will recommend Rocket Mortgage to my friends and family because of how Alex handled everything."

Cherie Wolter

"-I can't say enough good about Eman! Working in customer service most of my life, I know how important it is to give and receive quality, caring and informative service. Eman was so pleasant from ...-I can't say enough good about Eman! Working in customer service most of my life, I know how important it is to give and receive quality, caring and informative service. Eman was so pleasant from the beginning. She made me feel comfortable and put me at ease regarding this huge process. She was patient, kind and understanding. She was also very informative and answered all my questions. It is because of this service that we are processing our refinance thru Rocket Mortgage and will recommend Eman and Rocket Mortgage to our friends. Thank you Cherie Wolter "

Rob Ford

"Seth Holliday helped me refinance my home loan and made it a very pleasant experience. He was always very responsive to every call and every question that I had during the process. He had walked me ...Seth Holliday helped me refinance my home loan and made it a very pleasant experience. He was always very responsive to every call and every question that I had during the process. He had walked me through every aspect of the paperwork step by step to be sure I felt comfortable before signing each and every document. I would highly recommend to anyone that is looking to refinance to give him a call and I promise you will not be disappointed."

Mackenzie Meekhoff

"We worked with Jacob while buying our second home in a competitive market, all while being able to stay put our current home (which is something we didn't think was possible). We truly could not have ...We worked with Jacob while buying our second home in a competitive market, all while being able to stay put our current home (which is something we didn't think was possible). We truly could not have asked for a better experience! Jacob was incredibly knowledgeable, patient, and thorough. He walked us through every step of the process, spent hours on the phone with my husband, and talked us through every possible scenario and outcome so we always knew what to expect. We felt informed, prepared, and confident from start to finish. He was also extremely responsive and communicative, answering every question (and we had a lot!), always making himself available, and making us feel like a priority throughout the entire process. He even went above and beyond by connecting us with additional Rocket Mortgage resources to make sure we were in the best possible position going into closing. It was truly a pleasure working with him. We absolutely recommend Jacob to anyone looking for a mortgage professional who goes above and beyond. Thank you, Jacob, for all the time, care, and effort you put into making this happen for our family!"

Patrick Peterson

"Honestly one of the smoothest processes. Was our first time not using our bank and doing everything in person. Dardan was up front and very knowledgeable about what we needed to do to get credit in ...Honestly one of the smoothest processes. Was our first time not using our bank and doing everything in person. Dardan was up front and very knowledgeable about what we needed to do to get credit in the place for refinance and he was right. It all worked out and within 30 days we were closing on home refinance with just little over 1.5 % less than we currently had saving us couple hundred a month on our mortgage. This process also started at the time of the Covid-19 crisis and Dardan took extra time and made sure all was going as planned during these uncertain times. I would highly recommend him and Rocket Mortgage to anyone thinking of refinancing. If we ever do this again in the future we will absolutely use Rocket Mortgage. Thanks Dardan!"

Christina Kwon

"Bryan has been excellent to consult with. He really takes his time to explore options with me and provide education around home buying as this is my first experience. I called him almost on a whim ...Bryan has been excellent to consult with. He really takes his time to explore options with me and provide education around home buying as this is my first experience. I called him almost on a whim from a referral a friend gave me to see how much house I can afford in the next year.. or so. Turns out, we can make it happen a lot sooner and he has been instrumental in the process. He provided me with an introduction to a realtor and made himself readily available during my very first viewing on a weekend. He follows up frequently to make sure I am still having a good experience and/or in case I may need anything from him in the short foreseeable future. Highly recommend Bryan's consultation."