Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 74 of 401
Brent Saxe
Brent Saxe

Brent Saxe
Rocket Mortgage
66 Reviews
Sally Coulter

"The house we are presently in, we were buying on contract and rolled it into a permanent mortgage in December, 2016....it took us 5 months to finally close on December 31. It was a nightmare!!! We ...The house we are presently in, we were buying on contract and rolled it into a permanent mortgage in December, 2016....it took us 5 months to finally close on December 31. It was a nightmare!!! We knew we had equity and wanted to do a refinance so that we could do some updating. I was very hesitant to even go in that direction again, but I took a chance and contacted Rocket Mortgage on-line and received a call from Brent in about 10 min. This was this past summer and it took us about 45 days to close. It was the BEST call I ever made. Brent is an absolute joy to work with and I couldn't be more pleased with the whole process and the outcome!!! We just recently did a second refinance and were able to switch from an FHA to a Conventional loan and be able to drop our PMI, which saved us $115.00 a month on our mortgage. Again, I worked with Brent and again, it was a joy!!! We closed in about 15 days!!! Brent is helpful, honest and caring!!! I would highly recommend him to anyone looking for a mortgage or refi. Most importantly for me, was the rapport that Brent and I had during each process...he's extremely easy to talk to and he just made the whole thing a very positive experience!!! I would never hesitate to recommend Rocket Mortgage, but especially Brent Saxe!!!!"

Juan Taylor
Juan Taylor

Juan Taylor
Rocket Mortgage
66 Reviews
Joe Davis

"I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively ...I was skeptical of using Rocket. Why? Honestly, it was too easy. I submitted my information and in less than 24 hours Juan had contacted me and gave me a verified pre-approval. What? I was actively looking at two other companies at the same time. The other 2 companies had yet to even give me a call back about my application. I just couldn’t believe Rocket was really that quick. I ended up going forward with another company that had given me a lower rate by .25%. I went down the road with them to save the .25%. Well, the other company made me pay for their appraisal, get a specific inspection, and lay out close to $1200 before giving me a final approval on our home. Guess what? Less than a week before we were set to close the other lender said they were not going to allow part of my income to be included in my loan and that they couldn’t move forward with my loan. This had already been discussed and approved by the broker with the other company and now I was not going to be able to close my loan. I was beyond upset. Juan had kept in touch even during the process with the other lender. I called Juan and laid it all out. He literally said, we’ll get you closed, no problem. I still was in disbelief that Rocket could make it happen, but I’m here to say they did it. I have nothing but positive experiences to relate with Juan and the entire team from Rocket. They will always get a great reference from me. Even my realtor was stunned they made it happen. Thanks Juan."

Victor Vasquez
Victor Vasquez

Victor Vasquez
Rocket Mortgage
66 Reviews
Karla Bryant-Revere

"I had been trying to refinance my home for about a year and a half I had been met with challenges and road block one after another. In addition, there were also several personnel challenges within ...I had been trying to refinance my home for about a year and a half I had been met with challenges and road block one after another. In addition, there were also several personnel challenges within Rocket Mortgage which got confusing. By the time my file got to Victor I was completely discouraged and ready to give up, but the 7% interest rate we were paying told me to press forward. So I did! Victor ensured me that I would be the last person I spoke with and promised to see my file to close. HE DID JUST THAT! His continuous communication and knowledge of the mortgage industry was paramount to helping my situation. The road was not easy and there were a few moments of despair but Victor held steadfast and knew that our file could close. Victor, I scream THANK YOU!!!! I hope you hear me as multiple states separate us. I will definitely use Rocket Mortgage again and specifically request Victor Vasquez. One happy customer, Karla Revere "

Andrew V'soske
Andrew V'soske

Andrew V'soske
Rocket Mortgage
66 Reviews
Trudi Groth

"Andrew is so helpful and knowledgeable. We had multiple questions along the way in purchasing our home, but Andrew is very efficient and responded sometimes within in minutes of me posting questions ...Andrew is so helpful and knowledgeable. We had multiple questions along the way in purchasing our home, but Andrew is very efficient and responded sometimes within in minutes of me posting questions on the Rocket Mortgage site. It was very nice to have someone like Andrew to explain the very complicated processes in a way that we understood and he always made sure that our best interest was in place with our mortgage. It was a pleasure working with him and Rocket Mortgage is lucky to have him as one of their mortgage banker. He made the process easy, simplified complications for us, and gave us confidence in our mortgage lender. Thank you Andrew :)"

Glenn Carreathers
Glenn Carreathers

Glenn Carreathers
Rocket Mortgage
65 Reviews
Edwin Rosario

"From beginning to end Glenn has been great, he even took time on Sunday and spent an hour with me explaining the process and all that is required, Glenn is very easy to work with and will explain ...From beginning to end Glenn has been great, he even took time on Sunday and spent an hour with me explaining the process and all that is required, Glenn is very easy to work with and will explain everything to you if you do not understand, the great thing about it is that until you understand he will not get off the phone with you, and it's great to have such good customer service like the one Glenn offered me, the process was easy and I have to say working with Glenn with rocket mortgage makes it even easier. Keep up the great work. I highly recommend rocket mortgage for refinancing and if you come across Glen the experience will be even better and I'm pretty sure for the rest of the staff as well but with my experience I have to say Glenn did an excellent job, thank you."

Sahani Dissanayake
Sahani Dissanayake

Sahani Dissanayake
Rocket Mortgage
65 Reviews
Kathryn Biediger

"Sahani was like a miracle for me! I knew I needed to refinance fairly soon since I originally had an ARM with my home. I was very nervous and uneasy. Sahani took me slowly and factually through the ...Sahani was like a miracle for me! I knew I needed to refinance fairly soon since I originally had an ARM with my home. I was very nervous and uneasy. Sahani took me slowly and factually through the process. My fears faded away and the entire experience was effortless and very reassuring. When the process was finished I felt like a tons of bricks had been removed from me! I truly felt confident that I made a wise choice and I have to compliment Sahani at well she explained each step and did not pressure me into any choice. She gave me the knowledge I needed, then showed me the options that would work for me and let me decide what I felt comfortable with. I’m very happy with my decision to refinance with Rocket Mortgage/ Rocket Mortgage!!"

Joshua Gallagher
Joshua Gallagher

Joshua Gallagher
Rocket Mortgage
64 Reviews
Bob Giuliano

"Mr. Gallagher had called me about refinancing, I initially said no. He then asked if he could call me back with numbers ($), to which I agreed. I was very surprised not only with his quick response, ...Mr. Gallagher had called me about refinancing, I initially said no. He then asked if he could call me back with numbers ($), to which I agreed. I was very surprised not only with his quick response, but the numbers offered, I could not refuse. Once the process started, he made it easy, answered my calls and texts quickly making the process simple. Not only simple, but from day one to closing, it only took 17 Days approx. Anyone who takes a call from Mr. Gallagher in reference to refinancing, I would recommend you listen to the numbers before just saying no, Thank You Again Mr. Gallagher"

Miguel Guzman
Miguel Guzman

Miguel Guzman
Rocket Mortgage
65 Reviews
Leslie King

"Miguel/Rocket Mortgage have been absolutely excellent to work with! Miguel was very responsive and Re contacted us almost immediately once we left a message , however also surprisingly was actually ...Miguel/Rocket Mortgage have been absolutely excellent to work with! Miguel was very responsive and Re contacted us almost immediately once we left a message , however also surprisingly was actually available to answer the phone! Rocket offered competitive interest rates and Miguel worked with us very closely to enable us to complete all required paperwork so that our loan closed in record time -17 days! We highly recommend Miguel Guzman/Rocket Mortgage for refinancing and taking advantage of using the equity in your home. They provided us with superior service. As an added benefit, if you utilize Morgan Stanley for other financial assets, Rocket provides a substantial discount on closing costs."

Erin Imsland
Erin Imsland

Erin Imsland
Rocket Mortgage
65 Reviews
April Ramirez

"Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a ...Erin was OUTSTANDING,,,,in limited previous attempts with Rocket Mortgage and with other companies I ran into inexplicable road blocks. I believe that it was the people who did not have a comprehensive understanding about the products they had to offer and/or not willing to help make it happen. Erin, however, made it a priority to find a way and she made it a simple and a pleasurable experience and has already been referred because of her knowledge of the process. I have already and will continue to refer Rocket Mortgage via Erin Imsland exclusively. It says a lot for me to refer my friends family & business associates. If your entire staff treated the customer the way Erin handled my refinance, Rocket Mortgage would be the only company people would use. Erin Imsland was comprehensive in the entire process. If she said something was going to be done, It was done. when she explained the process....it was the process. When I asked her a question she had great confidence in her answers and her follow through was always as she said it would be. I owe a debt of gratitude to Erin Imsland for going the extra mile and making my refinancing a success. "

Ryan Renner
Ryan Renner

Ryan Renner
Rocket Mortgage
65 Reviews
Phyllis Bob Tompos

"Now that we are enjoying the new digs, I can take a moment and properly thank and recommend Ryan Renner of Rocket Mortgage. I have been a loyal customer of Rocket Mortgage for several years and ...Now that we are enjoying the new digs, I can take a moment and properly thank and recommend Ryan Renner of Rocket Mortgage. I have been a loyal customer of Rocket Mortgage for several years and several types of mortgages. The company makes it a habit to hire actual quality professionals that make the mortgage experience much more palatable. From the first day that Ryan and I began working our way through the process there was never a time that I felt out of touch with the loan thanks to Ryan. I knew what steps were coming up way before I needed and it eliminated so many of the OMG moments that often happen when a request from the company catches you by surprise. Like all of the great people at Rocket Mortgage Ryan provided complete, honest, and professional service and five stars seems a little light for an All Star! Thanks Ryan and if your ever in South Florida you know the address, phone and email, give us a call and we would love to show you around. And by the way, you won over the realtor selling us the home. They told us that they never had such a quick turn around with information."