Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 74 of 373
Brandon Chapdelaine
Brandon Chapdelaine

Brandon Chapdelaine
Rocket Mortgage
62 Reviews
Maria Benitez

"My husband and I have always used a local loan officer for our mortgages but when we spoke to Brandon Chapdelaine and he told us he could get us a lower interest rate, we decided to explore the idea. ...My husband and I have always used a local loan officer for our mortgages but when we spoke to Brandon Chapdelaine and he told us he could get us a lower interest rate, we decided to explore the idea. Our local loan officer tried to scare us telling us that Rocket Mortgage would initially offer one rate but then would change it on us after we were committed. We discussed our concerns with Brandon and told him how we've never done business online and we were scared. Brandon assured us that he would deliver on his interest rate and all the other incentives. My husband and I decided to go ahead with Brandon. We are so glad we did! The process from start to finish was so easy. Brandon delivered on everything he said and through it all he was extremely professional, patient with us and knowledgeable. I will never use a local laon officer again. Thank you Brandon, we appreciate all you did for us. God Bless, Roman & Maria Benitez "

Nicole Dublo
Nicole Dublo

Nicole Dublo
Rocket Mortgage
62 Reviews
Neal Richter

"I was sitting at my computer just surfing around and I saw an an ad for Rocket Mortgage. I clicked on it and started filling in my information just to see if I would benefit by refinancing. Half way ...I was sitting at my computer just surfing around and I saw an an ad for Rocket Mortgage. I clicked on it and started filling in my information just to see if I would benefit by refinancing. Half way through, I decided not to do it. I got off the site and about 30 seconds later, my phone rang. It was a gentleman from Rocket Mortgage (I had put my phone number in). He transferred me to a young lady by the name of Nicole. I explained to her that I had just refinanced about a year ago, and I wasn't really looking to do it again, and I didn't want to waster her time. She was very pleasant and told me it would be no bother for her to take a look if I wanted. So I said, okay -- let's do it. Long story short, this young lady was fabulous. She had the patience of a saint, and she was extremely knowledgeable. In a matter of a few minutes she explained to me something about my previous refinance that I had forgotten, which was costing me more money than I realized. I was hooked. She then spent time going over what she could do for me to save money by refinancing with Rocket Mortgage and still get the fixed rate I wanted! So -- needless to say, I am now set to close on a refinance with Rocket Mortgage tomorrow! I am very happy with everything that Nicole did for me. She is a "10" as far as lending institutions go, and I have dealt with many of them in my lifetime. She assured me that if I ever have any problems, don't call anyone else but her, that she will handle them for us! I mean, how good is that? dealing with one person makes it so much easier!! I am soooooo glad that I refinanced with Rocket Mortgage, and even more glad I "met" Nicole. If you are looking to refinance or get a loan, Nicole is the person you need to talk with! I simply cannot say in words how wonderful she is to deal with! Thank you Nicole from the bottom of my heart for everything you did, and your wonderful personality!! I haven't dealt with anyone in the business world in a long time who made me feel as important as you did. Your genuine concern for my wife and me was so refreshing! We both thank you and wish you the very best in your future endeavors! --- Neal Richter"

Marty Komertz
Marty Komertz

Marty Komertz
Rocket Mortgage
62 Reviews
Donna Lind

"When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I...When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I was able to text him or call him and always got reassuring answers from him. I wasn't expecting this kind of amazing customer service at all! Working with Marty has been a pleasure, he always advised me what was next on the "To Do" list and answered all my questions (as many times as I asked over and over)! I highly recommend working with Marty! He's one of those "great finds" - I've never received such top-notch professional customer service and I am so fortunate to have had the opportunity to work with him, he genuinely cares about what he does and it's clear that he is great at his job! Thanks for everything Marty, you made this process worthwhile (even when I had my doubts!"

Lien Nguyen
Lien Nguyen

Lien Nguyen
Rocket Mortgage
62 Reviews
Bobbie Fischer

"Lien was the best ever!!! I was so lucky Lien answered the phone when I called. I could not believe we closed in less than 3 weeks and we got the best rate!! Lien is a true professional, ...Lien was the best ever!!! I was so lucky Lien answered the phone when I called. I could not believe we closed in less than 3 weeks and we got the best rate!! Lien is a true professional, personable, friendly, smart, accommodating, helpful, patient, kind, etc! It was the truly the best experience I have had refinancing and this was not by any means our first refi....but it was the best~!! Thank you Lien!!"

Joe Podsiadly
Joe Podsiadly

Joe Podsiadly
Rocket Mortgage
62 Reviews
Melinda Winther

"I have had a mortgage with Rocket Mortgage for several years and wanted to refinance my home. Joe was the perfect person to accomplish this easily. All the necessary changes were done on line - he ...I have had a mortgage with Rocket Mortgage for several years and wanted to refinance my home. Joe was the perfect person to accomplish this easily. All the necessary changes were done on line - he explained each step and I was pleased with the new loan. Now I have a lower interest rate over a shorter period of time while only slightly increasing my bi-monthly payments. The automatic payments were adjusted and all transactions went very smoothly. Joe was always available to answer questions throughout the process. I would certainly recommend him to anyone wishing to set up a mortgage or re-fi an existing one."

Chris Redmond
Chris Redmond

Chris Redmond
Rocket Mortgage
62 Reviews
Anna Miller

"Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more ...Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more detail. He kept in contact with me throughout the whole process and was available to answer any questions. He even helped me with anything else that may have been going on throughout the process. His response back to emails and phone calls/voice messages were amazing. I would go through him again and recommend him to everyone. He was professional, but also laid back at the same time. I felt calm even when I wasn't. We both made a Jeopardy joke at times which was awesome! Chris you deserve more than 5 stars, hands down! Thank you once again! "

Steven Sandoval
Steven Sandoval

Steven Sandoval
Rocket Mortgage
62 Reviews
Patrick Geary

"We used Rocket Mortgage to get a pre-approval for our home search. We had sold our previous home and paid off the mortgage (with Rocket, also) and wanted to be prepared if/when we found the right ...We used Rocket Mortgage to get a pre-approval for our home search. We had sold our previous home and paid off the mortgage (with Rocket, also) and wanted to be prepared if/when we found the right home. Steven called and texted every week to check in our process, each time asking if we needed any assistance. He even provided his cell phone number in case we had a closing scheduled on his day off or a weekend. We found a home that we loved that we could purchase for cash and did not need the financing; Steven was so gracious in his congratulations to us--even though he/Rocket were not making a penny on us! I truly appreciate his support through the entire process. We definitely felt taken care of and I highly recommend him!"

Chris Smith
Chris Smith

Chris Smith
Rocket Mortgage
62 Reviews
Brett Ian

"If I could give 100 stars, I would not hesitate to do so, and then I would probably inquire if I could give Chris 1,000 more stars. Chris has been an outstanding partner through multiple missions with...If I could give 100 stars, I would not hesitate to do so, and then I would probably inquire if I could give Chris 1,000 more stars. Chris has been an outstanding partner through multiple missions with my mortgage. Chris initially helped me with the purchase of my new home, as well as the subsequent refinances. Chris made everything easy to understand, and he was always punctual with his responses. In addition, Chris gave answers to my questions that were supported by evidence and explanation (i.e. Is it worthwhile to refinance? Should I buy down points? Etc. Etc. Etc.). When anyone talks about home ownership and the mortgage process, they always talk about what a headache it was, and what I always tell them is TALK TO MY GUY CHRIS AT Rocket Mortgage!!!! The honesty, availability, and care Chris displayed 100% of the time, is the reason I consult with him and him only. You wont regret it."

Brian Tarasiewicz
Brian Tarasiewicz

Brian Tarasiewicz
Rocket Mortgage
62 Reviews
Amanda Huntley

"⭐️⭐️⭐️⭐️⭐️ 10/10 We cannot say enough good things about Brian Tarasiewicz from Rocket Mortgage. After starting the mortgage process with another loan company, we were left completely confused, ...⭐️⭐️⭐️⭐️⭐️ 10/10 We cannot say enough good things about Brian Tarasiewicz from Rocket Mortgage. After starting the mortgage process with another loan company, we were left completely confused, frustrated, and discouraged. That company took over two weeks just trying to verify my employment and salary, and we still felt like we were getting nowhere. Enter Brian — and everything changed. From our very first conversation, Brian was calm, kind, and incredibly patient. He walked us through the entire process, sometimes more than once, and made sure we understood everything along the way. What the previous lender couldn’t do in two weeks, Brian got done in a single day. He had us in underwriting within 24 hours and helped us regain confidence in a process that had felt impossible before. But beyond just being efficient, Brian became someone we truly trusted. He was always available to answer questions, offer advice, and guide us every step of the way. By the end of the process, he wasn’t just the person who helped us get a loan — he became a trusted advisor and friend. If you want someone who’s not only sharp and efficient, but also genuinely cares about helping you succeed, Brian is your guy. We’re forever grateful for everything he did to get us into our home."

Chad Wilson
Chad Wilson

Chad Wilson
Rocket Mortgage
62 Reviews
Sharon Kelso

"This is the second time I've used Rocket Mortgage but the first time using Chad Wilson, The reason I came back to Rocket Mortgage was to save the money but the reason Id return in the future would be ...This is the second time I've used Rocket Mortgage but the first time using Chad Wilson, The reason I came back to Rocket Mortgage was to save the money but the reason Id return in the future would be because of Chad and the money lol!! Customer service has always been important to me but over the last 14 yrs of struggling, to get help, from people I thought were my friends, after breaking my neck, customer service is now a necessity! Chad, went above and beyond what I expected making the processes so much easier and faster then I thought. I live in constant pain yet he made it fairly pain free. "