Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Jen Steinmetz

"Meghan was exceptional throughout our entire loan process. She was easy to talk with and a pleasure to do business with."

Helene Costa McDonald

"Alyssa is very professional and knowledgeable. Easy to contact and always available."

Donnie Kaepplinger

"Gene is always there to find the answer to any question and provide strong value when It comes down tot getting the job done!! He is always finding ways to make things easier when getting the ...Gene is always there to find the answer to any question and provide strong value when It comes down tot getting the job done!! He is always finding ways to make things easier when getting the refinance accomplished and always willing to give a helping hand. His knowledge in the industry and drive to get the job done is something you don't see in mortgage lending and I am truly blessed to have the opportunity to work with him."

George Amparan

"Overall I have to give a 5 to everyone in the team. Even though we had different team members from Rocket Mortgage, they were all informed and keep us posted every step of the loan"

Ann Walker

"Jacob made the entire experience of my loan stress free and easy, gave me peace of mind. He was personable, professional, knowledgeable and went above and beyond to assist me. He communicated with me ...Jacob made the entire experience of my loan stress free and easy, gave me peace of mind. He was personable, professional, knowledgeable and went above and beyond to assist me. He communicated with me during every step of the process. He explained everything to me and was always available to answer my questions. His entire staff was wonderful and pleasant and so accommodating and kept in touch to be sure I got everything in on time for my loan to close on time . If you are looking for amazing, then I totally RECOMMEND Jacob Miller, you will not be disappointed"

Tracy Stewart

"Excellent experience as a first time home buyer thanks to Marcus! He was awesome from beginning to end....excellent communication, simple online process! I would highly recommend Rocket Mortgage and ...Excellent experience as a first time home buyer thanks to Marcus! He was awesome from beginning to end....excellent communication, simple online process! I would highly recommend Rocket Mortgage and Marcus Norman to ANY homebuyer! Job well done! Thanks!!"

Dale Rachmeler

"He was attentive, patient, and responded completely to questions. The information and assurances he gave me in the beginning of the process were borne out at the end."

Fe Keller

"Sarah is very responsive and easy to work with. The Rocket Mortgage team I worked with is great, answering details of the loan and closing cost. The web site is excellent, although, the requirements ...Sarah is very responsive and easy to work with. The Rocket Mortgage team I worked with is great, answering details of the loan and closing cost. The web site is excellent, although, the requirements are sometimes not clear. In some instances, I end up answering the same question at least 2 times and this is quite irritating.. Lastly, I have some suggestions in the preparation for the cash needed at closing cost. As a client, I would want that the estimated cash needed at closing to be as close as possible to the actual amount. At my closing there is at least $ 500+ related to the homeowner association that should have been disclosed at the beginning. The standard estimate form should include this, although it may increase the closing cost that is presented to the potential client."

Angie Southers Johnson

"She was a awesome person to work with"

Phyllis Wardlow

"Andrew was very knowledgeable and thorough during the whole loan process."