Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 76 of 399
Kevin Cesear
Kevin Cesear

Kevin Cesear
Rocket Mortgage
62 Reviews
Lia Bastos

"Kevin helped us buy our first home earlier this month. He was super patient with all of our questions and requests for different loan package estimates since we weren't even sure how much we wanted to...Kevin helped us buy our first home earlier this month. He was super patient with all of our questions and requests for different loan package estimates since we weren't even sure how much we wanted to put down as a down payment. We also told Kevin we wanted to close quickly and he helped us make that a reality - from our first call to closing day was 23 days!! Along the way, we had other people from Rocket Mortgage working with us, but we always turned back to Kevin to ask questions and understand the process. He always responded promptly and with the necessary information. I don't know if I would have recommended Rocket Mortgage to my friends if it hadn't been for Kevin!! So if he is your rep at Rocket Mortgage, you can trust that you are in good hands."

Ryan Dowell
Ryan Dowell

Ryan Dowell
Rocket Mortgage
62 Reviews
Dr. Shalane Lawrence

"I am absolutely delighted to write this review for Ryan because I am 100% satisfied with his work! The quality, excellence, dedication, and thoroughness he demonstrated were outstanding. Ryan treated ...I am absolutely delighted to write this review for Ryan because I am 100% satisfied with his work! The quality, excellence, dedication, and thoroughness he demonstrated were outstanding. Ryan treated my husband and me with exceptional care and professionalism throughout our home purchase process. He was always reachable, honest, and committed to guiding us every step of the way. Ryan truly stands out; a genuine superstar! I sincerely hope his manager recognizes his outstanding service because he definitely deserves a promotion. From the bottom of our hearts, we thank you, Ryan. I will gladly recommend you without reservation to anyone seeking excellence and integrity."

Zachary Fletcher
Zachary Fletcher

Zachary Fletcher
Rocket Mortgage
62 Reviews
Kacie Hook

"Absolutely thrilled with the experience I had working with Zach as a first-time homebuyer! From start to finish, Zach made the entire process smooth and stress-free. His deep knowledge of the market ...Absolutely thrilled with the experience I had working with Zach as a first-time homebuyer! From start to finish, Zach made the entire process smooth and stress-free. His deep knowledge of the market and keen attention to detail were invaluable. He took the time to explain every step in a way that was clear and reassuring, never making me feel overwhelmed. Zach was always available to answer questions, provide guidance, and offer support, making me feel like a priority throughout. His professionalism and dedication were evident in every interaction, and I genuinely felt that he had my best interests at heart. Thanks to Zach’s expertise and commitment, I’m now happily settled in my new home. I couldn’t have asked for a better partner in this journey. If you’re looking for someone who is reliable, knowledgeable, and truly cares about your home-buying experience, look no further than Zach. Five stars all the way!"

Reed Jones
Reed Jones

Reed Jones
Rocket Mortgage
62 Reviews
Garrett Ide

"Working with Reed was a wonderful experience. He was open, available and transparent about the process and status of our loan. He was very responsive to questions, even over the weekend, providing ...Working with Reed was a wonderful experience. He was open, available and transparent about the process and status of our loan. He was very responsive to questions, even over the weekend, providing answers and proposed solutions. He gave answers in a simple and understandable form providing greater detail as needed. He ensured that the loan met our needs and desires, within the constraints of the law and fiscal responsibility, acting as a go-between with the underwriting team to get both sides to closing. I would be delighted to work with him again."

Marty Komertz
Marty Komertz

Marty Komertz
Rocket Mortgage
62 Reviews
Donna Lind

"When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I...When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I was able to text him or call him and always got reassuring answers from him. I wasn't expecting this kind of amazing customer service at all! Working with Marty has been a pleasure, he always advised me what was next on the "To Do" list and answered all my questions (as many times as I asked over and over)! I highly recommend working with Marty! He's one of those "great finds" - I've never received such top-notch professional customer service and I am so fortunate to have had the opportunity to work with him, he genuinely cares about what he does and it's clear that he is great at his job! Thanks for everything Marty, you made this process worthwhile (even when I had my doubts!"

Cameron Lang
Cameron Lang

Cameron Lang
Rocket Mortgage
62 Reviews
Adrienne Ruvalcaba

"As a first-time home buyer, I was filled with trepidation about the entire process.... until my first conversation with Cameron. Not only did he allay every fear, but he answered my questions with ...As a first-time home buyer, I was filled with trepidation about the entire process.... until my first conversation with Cameron. Not only did he allay every fear, but he answered my questions with gentle professionalism (no matter how silly some of them might have been). Every time I reached out to him, he got back to me quickly. He walked me through the entire application process with such regard for my special needs (VA Loan with extenuating personal circumstances), I felt like a friend had been helping me. Rocket Mortgage is fortunate to have such a dedicated and kind professional on the team. If I ever have a friend looking for a mortage, I will 100% suggest Cameron."

Chris Redmond
Chris Redmond

Chris Redmond
Rocket Mortgage
62 Reviews
Anna Miller

"Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more ...Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more detail. He kept in contact with me throughout the whole process and was available to answer any questions. He even helped me with anything else that may have been going on throughout the process. His response back to emails and phone calls/voice messages were amazing. I would go through him again and recommend him to everyone. He was professional, but also laid back at the same time. I felt calm even when I wasn't. We both made a Jeopardy joke at times which was awesome! Chris you deserve more than 5 stars, hands down! Thank you once again! "

Ryan Rieck
Ryan Rieck

Ryan Rieck
Rocket Mortgage
62 Reviews
Karen Brooks

"When I first came in contact with Ryan I was very upset. I had just found out from my mortgage company that there wasn't enough money taken out for tax and insurance so I owed this amount more and my ...When I first came in contact with Ryan I was very upset. I had just found out from my mortgage company that there wasn't enough money taken out for tax and insurance so I owed this amount more and my monthly payments were to go up. My first thought was they couldn't figure this out before I started making payments! So, I got on the computer looking for a refinance company that I could use. I got a call from Ryan and he started talking, wasn't sure, matter of fact wasn't trusting him. He continued to talk,very respectfully,and the more he talked,the questions he asked,I started feeling better about who I was talking with. He put together a terrific deal, truly all for my best interest. I feel that I made the right decision to sign with Ryan. I am glad that he has had the patience to work with me and I would highly recommend him to anyone that needs the help like I did."

Chris Smith
Chris Smith

Chris Smith
Rocket Mortgage
62 Reviews
Brett Ian

"If I could give 100 stars, I would not hesitate to do so, and then I would probably inquire if I could give Chris 1,000 more stars. Chris has been an outstanding partner through multiple missions with...If I could give 100 stars, I would not hesitate to do so, and then I would probably inquire if I could give Chris 1,000 more stars. Chris has been an outstanding partner through multiple missions with my mortgage. Chris initially helped me with the purchase of my new home, as well as the subsequent refinances. Chris made everything easy to understand, and he was always punctual with his responses. In addition, Chris gave answers to my questions that were supported by evidence and explanation (i.e. Is it worthwhile to refinance? Should I buy down points? Etc. Etc. Etc.). When anyone talks about home ownership and the mortgage process, they always talk about what a headache it was, and what I always tell them is TALK TO MY GUY CHRIS AT Rocket Mortgage!!!! The honesty, availability, and care Chris displayed 100% of the time, is the reason I consult with him and him only. You wont regret it."

Chad Wilson
Chad Wilson

Chad Wilson
Rocket Mortgage
62 Reviews
Sharon Kelso

"This is the second time I've used Rocket Mortgage but the first time using Chad Wilson, The reason I came back to Rocket Mortgage was to save the money but the reason Id return in the future would be ...This is the second time I've used Rocket Mortgage but the first time using Chad Wilson, The reason I came back to Rocket Mortgage was to save the money but the reason Id return in the future would be because of Chad and the money lol!! Customer service has always been important to me but over the last 14 yrs of struggling, to get help, from people I thought were my friends, after breaking my neck, customer service is now a necessity! Chad, went above and beyond what I expected making the processes so much easier and faster then I thought. I live in constant pain yet he made it fairly pain free. "