Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 76 of 357
Kristin Larson
Kristin Larson

Kristin Larson
Rocket Mortgage
58 Reviews
Fanayea Dejen-Crooks

"We’ve had the pleasure of working with Kristin for several years, and we truly can’t say enough good things about her. From the very beginning of our home-buying journey, she was a steady, ...We’ve had the pleasure of working with Kristin for several years, and we truly can’t say enough good things about her. From the very beginning of our home-buying journey, she was a steady, knowledgeable, and incredibly supportive presence. Kristin consistently went above and beyond—answering every question, anticipating our needs, and guiding us through each step with patience and care. What sets Kristin apart is not just her expertise, but her heart. She made what could have been a stressful process feel manageable and even enjoyable. By the time we found our home, we didn’t just feel like satisfied clients—we felt like we had gained a friend. We wholeheartedly recommend Kristin to anyone looking for a home loan expert who is not only exceptional at what she does but also genuinely cares about the people she helps."

Nathan Lowran
Nathan Lowran

Nathan Lowran
Rocket Mortgage
58 Reviews
Alex Adair

"I actually ended up not going through Nathan, I regret it 100%. Nathan has the best communication skills from an MLO I have encountered. I was forced from family members to go through a local bank ...I actually ended up not going through Nathan, I regret it 100%. Nathan has the best communication skills from an MLO I have encountered. I was forced from family members to go through a local bank named 'Union Savings' in Ohio, they have been a complete nightmare. I have been waiting 2 months to close because the MLO does not know how to communicate what papers or documents he has needed to help close on my home! The short experience I had with Nathan involved him calling daily to check if I needed anything or if I had questions, even if I couldn't answer he would leave a short voicemail with information he needed or I needed. He responded to emails quickly and was very clear in his request. I regret not going through Nathan and recommend you jump on board due to his phenomenal customer service"

Patrick Mulrow
Patrick Mulrow

Patrick Mulrow
Rocket Mortgage
58 Reviews
David Doyal

"Patrick has been a wonderful partner throughout the entire process. His enthusiasm and passion for ensuring that the client experience is excellent-plus is superlative. Patrick has helped me with ...Patrick has been a wonderful partner throughout the entire process. His enthusiasm and passion for ensuring that the client experience is excellent-plus is superlative. Patrick has helped me with everything, from showing me how to upload documents to how to use the e-sign and find my assets functions within the Rocket Mortgage platform. He has kept me informed through every step. Patrick is polite, energetic, sensitive to the fact that the borrower may be stressed at times and always able to make one feel as though one is the most important person he will speak to today. Certainly, Patrick is a rising star. Let him help you and you will not be disappointed. David, Atlanta, GA"

Aaron Nason
Aaron Nason

Aaron Nason
Rocket Mortgage
58 Reviews
Dennis Ringvelski

"I had some hesitancy about dealing with such a large, national company and was going to take the advice of a real estate agent to do one of the local lenders where we were buying a home in Santa Fe, ...I had some hesitancy about dealing with such a large, national company and was going to take the advice of a real estate agent to do one of the local lenders where we were buying a home in Santa Fe, NM. But I decided to look into Rocket Mortgage and see what it was like. The agent I was directed to was Aaron Nasan because he was licensed for that area also. I was so pleasantly surprised with the very personal attention he gave me. We had not done a mortgage in many years and I was somewhat leery and definitely confused with the process. He completely put me at ease with his personal and quick responses to my many (often silly I now realize) questions. He continually checked with me even when he didn't have to. We established a good relationship very quickly and I even said to my wife that I think we could count him to be a friend under other circumstances. He is an asset to Rocket Mortgage and I have told people who questioned whether it was smart to go with a large corporation like Rocket Mortgage that I would recommend Rocket Mortgage 100% for a mortgage if they ever needed to apply for one. To sum up, do not lose him. He brings expertise and the personal touch to his clients"

George Rasmus
George Rasmus

George Rasmus
Rocket Mortgage
58 Reviews
Josh Whitesell

"George was THE BEST. He fought HARD to get me an aggressive rate, beating or matching other lenders, and having a great rate coupled with Rocket's smooth and easy service, it was a no brainer to use ...George was THE BEST. He fought HARD to get me an aggressive rate, beating or matching other lenders, and having a great rate coupled with Rocket's smooth and easy service, it was a no brainer to use Rocket. We got the best of both worlds: great rate, and great customer service. George was very personable, friendly, honest, no BS and a straight shooter to deal with. He was transparent and just extremely pleasant to work with. Felt like working with a friend than a banker. When we sold our house and moved to a new state, we wanted to use George again, but he wasn't licensed in our new state as we moved to a totally different region of the country. We're house shopping in our new state, and we wish we could have George again! I would 100% recommend George, just go straight to him. If you aren't feeling it with your current agent, give George a try. He was the best, hands down, 10/10, and George is the reason we are coming back to Rocket for our next mortgage. Thank you George!!"

Olivia Sanville
Olivia Sanville

Olivia Sanville
Rocket Mortgage
58 Reviews
Ted Hurlbut

"Olivia has been fantastic working with us to purchase our lake home in Michigan. Like others have commented. She makes you feel like family and truly makes you feel like she has your best interest ...Olivia has been fantastic working with us to purchase our lake home in Michigan. Like others have commented. She makes you feel like family and truly makes you feel like she has your best interest at heart. This was a big life change experience for us so we were very hesitant to proceed with a second home. Olivia answered all our questions and was never pushy to close the deal. If it was not right for us, she was ok with that also. As big as Rocket Mortgage is, the customer service has been great each step along the way for the initial inquiry to closing. We sure feel like they truly want our business which brought us back to Rocket Mortgage after we refinanced our first home."

Paul Sarrach
Paul Sarrach

Paul Sarrach
Rocket Mortgage
58 Reviews
Halle Wangler

"I joined Paul's team, The Symphony, two months into my time in The Foundation and honestly feel so blessed that I was on his team. Not only does he exuberate the Rocket Mortgage culture, but he also ...I joined Paul's team, The Symphony, two months into my time in The Foundation and honestly feel so blessed that I was on his team. Not only does he exuberate the Rocket Mortgage culture, but he also demands the highest level of excellence, execution, and accountability from his team. Paul went above and beyond to ensure that my fellow teammates and I were as prepared as we possibly could be come graduation day. He did this by constantly holding "sales clinics" during lunch and after our team huddles to rep out the CCP and discuss the Rocket Mortgage products and programs. On a daily basis, Paul assigned action items centered around sharpening our sales skills and learning the technology (AMP) that we would be using on the banking floor. In addition to this, Paul was a huge supporter of culture and innovation and helped a fellow teammate and myself create a weekly video series, "Cooper's Culture" that has spread Foundation wide and will continue into New Development. I am beyond grateful to have had Paul as a leader and a mentor and just know that he will positively impact the lives of so many more."

Keven Wacker
Keven Wacker

Keven Wacker
Rocket Mortgage
58 Reviews
Anthony Leleaux

"Kevin is warm, friendly, down to earth, knowledgeable in his line of work. Not only is he an expert when it comes to refinancing at Rocket Mortgage. He is also an astute boat mechanic. In other words...Kevin is warm, friendly, down to earth, knowledgeable in his line of work. Not only is he an expert when it comes to refinancing at Rocket Mortgage. He is also an astute boat mechanic. In other words not only can he help you with the process of repairing your credit. So that you can refinance your home. And then repair your boat engine. And go for a boat ride. Rocket Mortgage should be honored to have him as part of their team. He is a loyal and trustworthy person. Which is far few and in between in these times we are in. I see him as the Reconnaissance Man for Rocket Mortgage. Why is that??? Reason being is that he falls short of nothing that he can not fix to help you close on refinancing to close on your home. And how to help you put your money to work for you!!! Last but not least he is a man of character, patience, and professionalism. Thank you Keven very much in assisting me thru this journey!!!! Sincerely, Anthony"

Mark Wacker
Mark Wacker

Mark Wacker
Rocket Mortgage
58 Reviews
Barbara Friedman

"Mark was the most knowledgeable and professional person I have ever dealt with in doing a re-finance. This was the easiest and quickest re-fi I have ever done. Mark was always available, always ...Mark was the most knowledgeable and professional person I have ever dealt with in doing a re-finance. This was the easiest and quickest re-fi I have ever done. Mark was always available, always pleasant, and it was truly a pleasure to work with him. In the future, I will ONLY do mortgages and re-financing through Mark and Rocket Mortgage. I wish every business could follow their example of streamlining business practices and providing professional and helpful customer service. I can't say enough; I will ALWAYS recommend and ALWAYS rely on Mark and Rocket Mortgage for my future mortgage needs."

Carl Beckman
Carl Beckman

Carl Beckman
Rocket Mortgage
57 Reviews
Donna Brabazon

"My experience with Carl was something I haven't seen in quite a while. Right from day one he was always so helpful and positive. Never negative. He knew what me and my husband were looking to do and ...My experience with Carl was something I haven't seen in quite a while. Right from day one he was always so helpful and positive. Never negative. He knew what me and my husband were looking to do and he researched every avenue to come up with a solution. We never got stressed with anything he asked us for or needed. When he referred us to Tiffany and for what ever reason I couldn't get her that day I called Carl and he helped me with whatever I needed. I went to a commercial bank before going to Rocket Mortgages and they couldn't help me. Carl and all the employees at Rocket Mortgages that helped us get a refinance on our home were the greatest. I would recommend Rocket Mortgage starting with Carl to anyone interested in a mortgage and or refinance. Thank-you Carl and Rocket Mortgage for helping us. Sincerely, Donna M. Brabazon"