Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 76 of 374
Lucian Beane

"Mario was so patient and very clear and transparent threw out the entire process. I don't believe that we could have ever found a better agent then Mario . To put up with us for over a month and all ...Mario was so patient and very clear and transparent threw out the entire process. I don't believe that we could have ever found a better agent then Mario . To put up with us for over a month and all the problems we had along the way he went above and beyond to make things happen the way we needed it to. The man knows is stuff . Thank you Mario , Rocket mortgage is lucky to have you"

Donna Ann

"I told Alex I was going to give him the best review because of how he helped me. I was told that there was an issue and I could not get approved in that moment. Alex had actually called me the day ...I told Alex I was going to give him the best review because of how he helped me. I was told that there was an issue and I could not get approved in that moment. Alex had actually called me the day after I had found out, I explained my frustration and how I disagreed with the decision and Alex said he was going to look into it. Not only did Alex look into it but he found that I was right, Alex took over and I was approved and had my refinance in lightening speed. I am so grateful that Alex had called me that day and took over, I was hopeless when he called that day and I feel that Alex went above and beyond for me. Alex was in constant contact, explaining everything to me as we went along, and Alex moved everything along quickly. Alex is a definite asset to Rocket Mortgage and the people that Rocket Mortgage serves. I am very grateful to Alex and I will recommend Rocket Mortgage to my friends and family because of how Alex handled everything."

Rodney Chester

"This loan process was very easy and comfortable for us. Edmir walked us through the initial steps and, even though we worked with other individuals, at different points in the process, Edmir ...This loan process was very easy and comfortable for us. Edmir walked us through the initial steps and, even though we worked with other individuals, at different points in the process, Edmir continued to check in with us, monitor our progress, offer support and encouragement. He was knowledgeable, forthright and honest to a fault. Without his involvement and continued interaction, we would not have felt so at ease with the general loan process. His demeanor helped to reduce any anxiety with the procedures of applying for this loan. Edmir continually provided support and great interaction throughout this process. He was an excellent representative of your company and a great individual with which to work!"

Cherie Wolter

"-I can't say enough good about Eman! Working in customer service most of my life, I know how important it is to give and receive quality, caring and informative service. Eman was so pleasant from ...-I can't say enough good about Eman! Working in customer service most of my life, I know how important it is to give and receive quality, caring and informative service. Eman was so pleasant from the beginning. She made me feel comfortable and put me at ease regarding this huge process. She was patient, kind and understanding. She was also very informative and answered all my questions. It is because of this service that we are processing our refinance thru Rocket Mortgage and will recommend Eman and Rocket Mortgage to our friends. Thank you Cherie Wolter "

Robin Cole

"I went on line to find a mortgage company since I was having issues with the current company with a assumption request. Within 5 minutes I had a person calling me. I had been with the other company ...I went on line to find a mortgage company since I was having issues with the current company with a assumption request. Within 5 minutes I had a person calling me. I had been with the other company 20 years and hadn't spoke to anyone. It was Cole, he was very informative and concerned with my situation. He talked to me about options and offered a best solution. I am forever grateful for his help and ease of processes. I had been dealing with the now old company for over a month and was going no where and with Cole guiding the way closed within a few weeks. Will recommend to anyone that I know needing a mortgage."

Rob Ford

"Seth Holliday helped me refinance my home loan and made it a very pleasant experience. He was always very responsive to every call and every question that I had during the process. He had walked me ...Seth Holliday helped me refinance my home loan and made it a very pleasant experience. He was always very responsive to every call and every question that I had during the process. He had walked me through every aspect of the paperwork step by step to be sure I felt comfortable before signing each and every document. I would highly recommend to anyone that is looking to refinance to give him a call and I promise you will not be disappointed."

Mackenzie Meekhoff

"We worked with Jacob while buying our second home in a competitive market, all while being able to stay put our current home (which is something we didn't think was possible). We truly could not have ...We worked with Jacob while buying our second home in a competitive market, all while being able to stay put our current home (which is something we didn't think was possible). We truly could not have asked for a better experience! Jacob was incredibly knowledgeable, patient, and thorough. He walked us through every step of the process, spent hours on the phone with my husband, and talked us through every possible scenario and outcome so we always knew what to expect. We felt informed, prepared, and confident from start to finish. He was also extremely responsive and communicative, answering every question (and we had a lot!), always making himself available, and making us feel like a priority throughout the entire process. He even went above and beyond by connecting us with additional Rocket Mortgage resources to make sure we were in the best possible position going into closing. It was truly a pleasure working with him. We absolutely recommend Jacob to anyone looking for a mortgage professional who goes above and beyond. Thank you, Jacob, for all the time, care, and effort you put into making this happen for our family!"

Tammy Trumbo

"I recently completed the mortgage loan process with Stuart at Rocket Mortgage and I couldn’t be more impressed with the exceptional level of service I received from start to finish. Stuart and team ...I recently completed the mortgage loan process with Stuart at Rocket Mortgage and I couldn’t be more impressed with the exceptional level of service I received from start to finish. Stuart and team demonstrated outstanding professionalism, transparency, and responsiveness from the initial consultation to the final closing. They took the time to thoroughly explain each step of the loan process, ensuring I understood all the terms and options available to me. Communication was prompt and clear — I always felt informed and supported. What really stood out was how smoothly everything was handled, even when unexpected issues arose. The team was proactive in finding solutions and kept the process moving efficiently. Their customer-first approach made what could have been a stressful experience feel seamless and even enjoyable. I highly recommend Rocket Mortgage to anyone looking for a mortgage lender that combines deep expertise with genuinely caring service. Thank you for helping me achieve this important milestone with such ease and confidence!"

Mark Roach

"Jacob did a fantastic job. He always checked in with me and kept me up to date. He even contacted the realtor to move them along. I financed, and refinanced 7 times. This experience with Jacob ...Jacob did a fantastic job. He always checked in with me and kept me up to date. He even contacted the realtor to move them along. I financed, and refinanced 7 times. This experience with Jacob was infinitely Better than all others, No Comparison. My Closing agent thanked me for using Rocket Mortgage it made her Job so much easier. Thank you for taking such good care of me and reducing my stress to almost none. I felt completely confident in Jacob and trusted that he would make me a priority and the end result was perfect. I am fan of Rocket Mortgage and the people I have worked with a Rocket Mortgage. You are a fantastic company with amazing hard working Team members. Thank you so very much. Mark Roach Virginia"

Ray Dean
Ray Dean

Ray Dean

Rocket Mortgage
59 Reviews
Michelle Woodside

"Buying a house is stressful enough as it is..Mr. Ray Dean has certainly change my thought process on that. When my credit wasn't where it needed to be he literally held my hand and walked me through ...Buying a house is stressful enough as it is..Mr. Ray Dean has certainly change my thought process on that. When my credit wasn't where it needed to be he literally held my hand and walked me through to the person who could help me.. It is quite refreshing when someone calls you back the exact time they say they're going to and always answerd the phone when you call.. This is a rarity. With complete confidence I can honestly say that Ray Dean is an asset to Rocket Mortgage .. As a small business owner such as myself his work ethic inspires me to continue doing the right next right thing .. Rock on Ray Dean !"