Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 76 of 373
Mark Roach

"Jacob did a fantastic job. He always checked in with me and kept me up to date. He even contacted the realtor to move them along. I financed, and refinanced 7 times. This experience with Jacob ...Jacob did a fantastic job. He always checked in with me and kept me up to date. He even contacted the realtor to move them along. I financed, and refinanced 7 times. This experience with Jacob was infinitely Better than all others, No Comparison. My Closing agent thanked me for using Rocket Mortgage it made her Job so much easier. Thank you for taking such good care of me and reducing my stress to almost none. I felt completely confident in Jacob and trusted that he would make me a priority and the end result was perfect. I am fan of Rocket Mortgage and the people I have worked with a Rocket Mortgage. You are a fantastic company with amazing hard working Team members. Thank you so very much. Mark Roach Virginia"

Kelly Maggs

"First please forgive my delay it is not a reflection on Albert. Todd and I were absolutely blow away at his level of customer service and attention to detail. It had been quite a while since we had ...First please forgive my delay it is not a reflection on Albert. Todd and I were absolutely blow away at his level of customer service and attention to detail. It had been quite a while since we had been in the mortgage world and our past experiences had not always been great. He was wonderful and made the experience so refreshing. We have been raving about him and Rocket mortgage to all our friends. We actually had a friend go through Rocket after our experience and they also had a wonderful experience. Albert is a ROCK STAR and he customer service is top notice."

Ray Dean
Ray Dean

Ray Dean

Rocket Mortgage
59 Reviews
Michelle Woodside

"Buying a house is stressful enough as it is..Mr. Ray Dean has certainly change my thought process on that. When my credit wasn't where it needed to be he literally held my hand and walked me through ...Buying a house is stressful enough as it is..Mr. Ray Dean has certainly change my thought process on that. When my credit wasn't where it needed to be he literally held my hand and walked me through to the person who could help me.. It is quite refreshing when someone calls you back the exact time they say they're going to and always answerd the phone when you call.. This is a rarity. With complete confidence I can honestly say that Ray Dean is an asset to Rocket Mortgage .. As a small business owner such as myself his work ethic inspires me to continue doing the right next right thing .. Rock on Ray Dean !"

Rodney Chester

"This loan process was very easy and comfortable for us. Edmir walked us through the initial steps and, even though we worked with other individuals, at different points in the process, Edmir ...This loan process was very easy and comfortable for us. Edmir walked us through the initial steps and, even though we worked with other individuals, at different points in the process, Edmir continued to check in with us, monitor our progress, offer support and encouragement. He was knowledgeable, forthright and honest to a fault. Without his involvement and continued interaction, we would not have felt so at ease with the general loan process. His demeanor helped to reduce any anxiety with the procedures of applying for this loan. Edmir continually provided support and great interaction throughout this process. He was an excellent representative of your company and a great individual with which to work!"

Humberto Benavides

"I had the absolute pleasure of working with Nate Galindo during my home-buying journey, and I can confidently say that they are one of the best mortgage loan professionals in the industry. From start ...I had the absolute pleasure of working with Nate Galindo during my home-buying journey, and I can confidently say that they are one of the best mortgage loan professionals in the industry. From start to finish, Nate demonstrated outstanding knowledge, professionalism, and dedication to ensuring I secured the best possible loan for my needs. What truly sets Nate apart is their ability to simplify complex mortgage processes. They took the time to explain every detail, answered all my questions patiently, and made sure I felt confident in my decisions. Their responsiveness and proactive approach ensured a seamless and stress-free experience. Not only did Nate secure a fantastic loan rate for me, but they also went above and beyond to provide personalized guidance, making me feel valued as a client rather than just another transaction. Their commitment to excellent customer service is unmatched!"

Michael Mesaros

"Jesse is a go getter. In the beginning I was going with another lender because Rocket Mortgage wasn’t working with me and I found a better deal somewhere else. Jesse called and talked to me like a ...Jesse is a go getter. In the beginning I was going with another lender because Rocket Mortgage wasn’t working with me and I found a better deal somewhere else. Jesse called and talked to me like a friend and not a client. I still told him I was going with the other lender and he said yeah no worries just making sure Elvis working out for you. I told him yes and moved on. He called me multiple times checking in even on weekends, something in the back of my head said “ this is what I want from a lender!” I sent him an email, said this is what I’m getting from the other lender, make me want to work with you. To my surprise he came back with a better offer and I said sold. Get the ball rolling and he did. We closed quickly and in the back of my head I said, nearly two months trying to get money from the other lender, and he got me closed in a third of the time. Jesse is an all star, if more people were like him, the world would be more efficient."

Zack Alon

"We had the absolute pleasure of working with Ibrahim at Rocket Mortgage as first-time homebuyers. From our very first conversation, Ibrahim provided all the financial details we needed to understand ...We had the absolute pleasure of working with Ibrahim at Rocket Mortgage as first-time homebuyers. From our very first conversation, Ibrahim provided all the financial details we needed to understand the process, giving us confidence and clarity from day one. Although we received more competitive quotes from other lenders, it was Ibrahim’s exceptional dedication, responsiveness, and professionalism that made us choose Rocket Mortgage. He made what could have been a complicated process feel smooth and manageable. Ibrahim was available well beyond typical business hours, including evenings and weekends, and he remained consistently supportive throughout the entire experience—from the initial quote to final closing. His customer-first mindset and personal attention made all the difference. While Ibrahim’s service was outstanding, we did face some challenges with other members of the support team. They were not always available, sometimes requested the same documents more than once, and were slower to respond or follow up. Thankfully, Ibrahim’s proactive communication and thorough support helped us move forward without delays."

Denise Daley

"Anthony is a very excellent communicator who cuts to the chase with concise, personable, realistic Mortgage REFI steps & tailored financial goals for the consumer! The necessary downloads for the ...Anthony is a very excellent communicator who cuts to the chase with concise, personable, realistic Mortgage REFI steps & tailored financial goals for the consumer! The necessary downloads for the client to submit via Rocket Rocket Mortgage is supported by the friendliest, patient & thorough Professional: ANTHONY ⭐️⭐️⭐️⭐️⭐️"

Matt Hurley

"Carl simply told me to call him last as he is part of the VIP team at Rocket Mortgage. Once I was locked into a rate from my real estate agents recommended lender I followed up with Carl as suggested....Carl simply told me to call him last as he is part of the VIP team at Rocket Mortgage. Once I was locked into a rate from my real estate agents recommended lender I followed up with Carl as suggested. Unfortunately, Carl was not able to beat my current rate however, I was touched by Carl's honesty and reassurance that I had gotten the best deal. That's VIP service in my opinion and I wish I could have given him my business. Maybe next time because Carl will be someone I call about future real estate investments for sure. Warmest Wishes Carl. Sincerely, M. Hurley"

Devon Connors

"To summarize, Branden is someone who cares not only about your business but rather you as a person. If you would like more context as to why I feel this way I put my experience below. That being ...To summarize, Branden is someone who cares not only about your business but rather you as a person. If you would like more context as to why I feel this way I put my experience below. That being said if you get the opportunity to work with Branden he genuinely does care and he is incredibly hard working. My loan closed in less than a month through his communication with his team as well as my real estate agent. I have just finished working with Branden while purchasing a house for the second time. Initially I was not sold on Rocket Mortgage as my lender and honestly just wanted a quick quote to gauge my buying power. That being said Branden was very energetic and invested in my needs as a customer but also my wants as a person. He took the time to get to know me as a person and began to understand what I needed even before I did. This turned into me reaching out to him regularly to run numbers as well as discuss homes I was interested in. That being said, throughout my home buying process family became sick and my wife and I were unsure as to if/when we could continue to search for a home. I informed Branden of this and prior to even beginning to go through the logistics of putting the process on hold he took the time to ask questions and make sure we were alright. When we were finally ready to begin looking for a home again I told my wife that we were going with Rocket Mortgage. The first time we chose Rocket Mortgage out of convenience, the second time we chose Rocket Mortgage for Branden."