"Working with Anna was great!!!! Her personality is very pleasent, and something like a refinance over the phone became more like doing a project with a friend. She made the process so easy, and we got...Working with Anna was great!!!! Her personality is very pleasent, and something like a refinance over the phone became more like doing a project with a friend. She made the process so easy, and we got through the application process in a very short time. Anna got me logged onto the Rocket Mortgage web page, open my profile and walked me through the process step by step, she was thorough and made it super easy. In the end I got a great deal, saved a few hundred dollars a month on my mortgage and it took no time or extra effort. If you're wondering whether you can lower your monthly payment, I'd highly recommend giving Anna a call!"