Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 77 of 356
Eric Mac

"**Thinking about the user's request** **Understanding the request** - The query asks for a short, positive review highlighting Blake Carpenter's skills as a loan expert. ### 5-Star Review: Blake ...**Thinking about the user's request** **Understanding the request** - The query asks for a short, positive review highlighting Blake Carpenter's skills as a loan expert. ### 5-Star Review: Blake Carpenter, Loan Expert I couldn't have asked for a better guide through the home loan maze than Blake Carpenter. His professional expertise shines through in every step, turning a potentially overwhelming process into something refreshingly straightforward. Blake's exceptional communication skills broke down complex terms into clear, digestible insights, ensuring I felt confident and informed from start to finish. Thanks to him, closing on my dream home was effortless—Blake, you're a true pro! Highly recommend to anyone navigating loans."

Martha Zarate

"I'm thankful that the day I called Rocket Mortgage on a Saturday, Eduardo Gomez was the representative that helped me. He took the time to explain the process and guided us every step of the way. ...I'm thankful that the day I called Rocket Mortgage on a Saturday, Eduardo Gomez was the representative that helped me. He took the time to explain the process and guided us every step of the way. He's very professional, attentive and patient. My husband and I were very comfortable throughout the whole loan process. Thank you Rocket Mortgage for having such outstanding people on your staff!"

Andreia Rodriques

"Professional, responsive, thorough, diligent, polite, informative and delightful are just a few words to describe our interaction with Hussain. I went online and entered a desire to refinance our ...Professional, responsive, thorough, diligent, polite, informative and delightful are just a few words to describe our interaction with Hussain. I went online and entered a desire to refinance our cooperative apartment with Lending Tree. The first and last call I took were with Hussain. He made me feel comfortable that my experience would be as painless as possible. He held our hands to the end and was always available to answer a question. I am a little concerned about his 24/7 schedule, but I must say it was to our advantage - as I never waited long to receive a reply. There were a few hiccups but not at the hands of Hussain and even with the hiccups the experience we had with Hussain and the other Rocket Mortgage affiliates was a pleasure. Thank you, Hussain and team."

Austin Brandstatter

"Every other customer service representative could learn a thing or two from Josh. I was a first time homebuyer but Josh helped me feel educated on every decision that was made providing me with help ...Every other customer service representative could learn a thing or two from Josh. I was a first time homebuyer but Josh helped me feel educated on every decision that was made providing me with help and knowledge. My experience with him was wonderful. Any question I needed answered was answered promptly. Getting ahold of him was always simple by either calling or emailing. I never felt out of touch and will absolutely deal with him again in the future for any of my future mortgage plans. 10/10"

Kyle Lis
Kyle Lis

Kyle Lis

Rocket Mortgage
57 Reviews
Duchy Robinson

"Kyle Lis was extremely helpful throughout my equity loan process. He was knowledgeable, responsive, and took the time to clearly explain every step. He made what could have been a stressful process ...Kyle Lis was extremely helpful throughout my equity loan process. He was knowledgeable, responsive, and took the time to clearly explain every step. He made what could have been a stressful process feel smooth and manageable. I truly appreciate his professionalism and would highly recommend him. ⭐ Detailed & Impactful Kyle Lis assisted me with my equity loan, and I couldn’t be more satisfied with the experience. From the beginning, he was patient, transparent, and highly knowledgeable. He walked me through my options, explained the terms clearly, and made sure I felt confident in every decision. Kyle was responsive to questions and kept me informed throughout the entire process. Thanks to his guidance, everything moved smoothly and efficiently. I highly recommend Kyle to anyone looking for someone trustworthy and professional to handle their financing needs."

Christopher Edwards

"Maggie, Thank you so much for all the help with my loan. I know that I wasn't your easiest customer, but it was worth it in the end. You were always on top of everything, great communication skills, ...Maggie, Thank you so much for all the help with my loan. I know that I wasn't your easiest customer, but it was worth it in the end. You were always on top of everything, great communication skills, very attentive to all the details and paperwork. There were days that I questioned if I was doing the right thing, you made me feel comfortable and at ease. It was also nice to be able to contact you at any point in time during the closing with any questions I had. It was a pleasure working with you, Thank you so much for all the hard work and getting me into my first home."

Tim F

"Aanand and his team delivered an outstanding mortgage experience from start to finish. From our very first conversation through underwriting and all the way to closing, Aanand was the consummate ...Aanand and his team delivered an outstanding mortgage experience from start to finish. From our very first conversation through underwriting and all the way to closing, Aanand was the consummate professional. He was knowledgeable, responsive, patient, and always took the time to explain each step of the process, making what is often a stressful and unnerving experience feel smooth and manageable. His communication was exceptional, and I always felt informed and supported. Whenever questions arose, Aanand and his team responded promptly with clear guidance and genuine care. Their attention to detail and commitment to ensuring everything stayed on track gave me complete confidence throughout the entire loan process. If you’re looking for a mortgage lender who truly puts clients first, I cannot recommend Aanand highly enough. Thank you, Aanand, and your entire team for your professionalism, expertise, and unwavering support. You made our dream of closing on our home a reality, and we are incredibly grateful for everything you did."

Donna Stenzel

"Kyle was absolutely wonderful from the very first telephone call to the last. He explained the process and was patient answering all my questions. He never made me feel like just another customer. ...Kyle was absolutely wonderful from the very first telephone call to the last. He explained the process and was patient answering all my questions. He never made me feel like just another customer. He cared when my first home didn't appraise and I felt I had a pro fighting to make my dreams come true. Even when he was leaving for vacation he called and checked in with me told me he had everything ready in case I found a home when he was enjoying his well deserved time off. And that is exactly what happened. I would give him 10 stars if possible. He is a shining star! Thank you so much Kyle."

Jose L-Vega

"Working with Crystal was an utter pleasure and I am incredibly grateful for her level of care, attention to detail, and level of service. I have bought previous homes with other loan officers and not ...Working with Crystal was an utter pleasure and I am incredibly grateful for her level of care, attention to detail, and level of service. I have bought previous homes with other loan officers and not one holds a candle to Crystal, the process was extremely smooth and the communication was second to none... excellent! If you are a real estate agent looking to grow your business with a true professional Crystal is your person and if a buyer/refinance client Crystal will walk you through the process and make you feel at ease as she leads you with confidence and reassurance. I was concerned because I was purchasing a condo and never had gone through that process but Crystal ensured that the condo would pass lender requirements prior to extending an offer ensuring peace of mind. Again I can go on and on about how great Crystal was but please do not hesitate to reach out to her yourself and I promise you will not be disappointed. Trabajar con Crystal fue un placer total y estoy increíblemente agradecido por su nivel de cuidado, atención a los detalles y nivel de servicio. He comprado casas anteriores con otros oficiales de crédito y ninguno se compara a Crystal, el proceso fue extremadamente fluido y la comunicación fue insuperable... ¡excelente! Si usted es un agente de bienes raíces que busca crecer su negocio con un verdadero profesional, Crystal es su persona y si es un comprador/cliente de refinanciamiento, Crystal lo guiará a través del proceso y lo hará sentir cómodo mientras lo guía con confianza y seguridad. Estaba preocupado porque estaba comprando un condominio y nunca había pasado por ese proceso, pero Crystal se aseguró de que el condominio pasaría los requisitos del prestamista antes de extender una oferta para garantizar mi tranquilidad. Nuevamente, puedo seguir y seguir sobre lo genial que fue Crystal, pero no dude en comunicarse con ella usted mismo y le prometo que no se sentirá decepcionado."

Judy Wayne

"I was very impressed with Ms. Scales. She was most helpful with the multitude of documents one is now required to submit to the underwriters. 95% of the time I was able to communicate with her with ...I was very impressed with Ms. Scales. She was most helpful with the multitude of documents one is now required to submit to the underwriters. 95% of the time I was able to communicate with her with little or no delay. About two weeks prior to my closing, however, the attention shifted to a person who dealt with the underwriter and although my loan did go through, the last two weeks were quite unnerving. I was unable to consult with Ms. Scales which only increased my anxiety. She was very knowledgeable, helpful beyond question and sincere with her concern about my loan. Everything worked out well and we closed two days before the expiration of my interest rate. I am very pleased that I went with Rocket Mortgage and Rocket Mortgage. I highly recommend Ms. Scales to anyone who is interested in dealing with Rocket Mortgage. She was always available."