Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 77 of 374
Debbie Madsen

"Initially I was undecided about applying for a refinance loan online - I like the old school style of sitting across the desk from someone. However, from the moment I met Blake on the phone I was ...Initially I was undecided about applying for a refinance loan online - I like the old school style of sitting across the desk from someone. However, from the moment I met Blake on the phone I was comfortable with proceeding. I felt like I was dealing with my nephew. He was very knowledgeable about the process and easily explained every option and step along the way. But best of all I felt that he had my best interest as his primary goal. It wasn't about selling me a mortgage, it was about doing the right thing for my finances and my circumstances and making sure I understood what I was doing. The application was a breeze and Blake checked in with me often to keep me updated on the progress. In addition to the excellent customer service I received from Blake, I learned more about Rocket Mortgage in general which deepened my comfort level in getting a loan from them. For instance, I did not know that Rocket Mortgage will not sell my loan at any time in the future! I love that! I know that through the course of my loan I will have one loan number, one mortgage company. I am so thankful that I was connected with Blake. He made this a very positive, smooth experience for me. I sure appreciate his friendliness and support. Yes, it was online and over the phone, but I felt like I was sitting across the desk from him!! I would most definitely recommend Blake to handle your financial needs with Rocket Mortgage. Thank you Blake!!"

Robin Cole

"I went on line to find a mortgage company since I was having issues with the current company with a assumption request. Within 5 minutes I had a person calling me. I had been with the other company ...I went on line to find a mortgage company since I was having issues with the current company with a assumption request. Within 5 minutes I had a person calling me. I had been with the other company 20 years and hadn't spoke to anyone. It was Cole, he was very informative and concerned with my situation. He talked to me about options and offered a best solution. I am forever grateful for his help and ease of processes. I had been dealing with the now old company for over a month and was going no where and with Cole guiding the way closed within a few weeks. Will recommend to anyone that I know needing a mortgage."

Rob Ford

"Seth Holliday helped me refinance my home loan and made it a very pleasant experience. He was always very responsive to every call and every question that I had during the process. He had walked me ...Seth Holliday helped me refinance my home loan and made it a very pleasant experience. He was always very responsive to every call and every question that I had during the process. He had walked me through every aspect of the paperwork step by step to be sure I felt comfortable before signing each and every document. I would highly recommend to anyone that is looking to refinance to give him a call and I promise you will not be disappointed."

Mackenzie Meekhoff

"We worked with Jacob while buying our second home in a competitive market, all while being able to stay put our current home (which is something we didn't think was possible). We truly could not have ...We worked with Jacob while buying our second home in a competitive market, all while being able to stay put our current home (which is something we didn't think was possible). We truly could not have asked for a better experience! Jacob was incredibly knowledgeable, patient, and thorough. He walked us through every step of the process, spent hours on the phone with my husband, and talked us through every possible scenario and outcome so we always knew what to expect. We felt informed, prepared, and confident from start to finish. He was also extremely responsive and communicative, answering every question (and we had a lot!), always making himself available, and making us feel like a priority throughout the entire process. He even went above and beyond by connecting us with additional Rocket Mortgage resources to make sure we were in the best possible position going into closing. It was truly a pleasure working with him. We absolutely recommend Jacob to anyone looking for a mortgage professional who goes above and beyond. Thank you, Jacob, for all the time, care, and effort you put into making this happen for our family!"

Andrew Huska

"I cant even begin to fully put into words what a pleasure it was working together with Jettsen to get out client to the closing table. From our initial conversation, I knew I was working with a true ...I cant even begin to fully put into words what a pleasure it was working together with Jettsen to get out client to the closing table. From our initial conversation, I knew I was working with a true professional and a like minded advocate for our client. If communication is key, then consider Jettsen the locksmith. Jettsen immediately reached out to a listing agent for his client once we had submitted an offer for the home of his dreams. The agent and sellers were very much impressed with Jettsen's proactivity and I honestly believe that hustle and drive to represent his client played a major role on getting the offer accepted. It didnt stop there... Jettsen was available at any given moment throughout the process for even the smallest of our clients hurdles, and making sure to deliver any transactional updates as they came in. Hands down one of the smoothest processes Ive had the pleasure of being apart of in my real estate career. Both myself and my client strongly recommend Jettsen to any buyer looking to purchase their first, or fifteenth property. Youre the man, Jettsen!!"

Ray Dean
Ray Dean

Ray Dean

Rocket Mortgage
59 Reviews
Michelle Woodside

"Buying a house is stressful enough as it is..Mr. Ray Dean has certainly change my thought process on that. When my credit wasn't where it needed to be he literally held my hand and walked me through ...Buying a house is stressful enough as it is..Mr. Ray Dean has certainly change my thought process on that. When my credit wasn't where it needed to be he literally held my hand and walked me through to the person who could help me.. It is quite refreshing when someone calls you back the exact time they say they're going to and always answerd the phone when you call.. This is a rarity. With complete confidence I can honestly say that Ray Dean is an asset to Rocket Mortgage .. As a small business owner such as myself his work ethic inspires me to continue doing the right next right thing .. Rock on Ray Dean !"

Zack Alon

"We had the absolute pleasure of working with Ibrahim at Rocket Mortgage as first-time homebuyers. From our very first conversation, Ibrahim provided all the financial details we needed to understand ...We had the absolute pleasure of working with Ibrahim at Rocket Mortgage as first-time homebuyers. From our very first conversation, Ibrahim provided all the financial details we needed to understand the process, giving us confidence and clarity from day one. Although we received more competitive quotes from other lenders, it was Ibrahim’s exceptional dedication, responsiveness, and professionalism that made us choose Rocket Mortgage. He made what could have been a complicated process feel smooth and manageable. Ibrahim was available well beyond typical business hours, including evenings and weekends, and he remained consistently supportive throughout the entire experience—from the initial quote to final closing. His customer-first mindset and personal attention made all the difference. While Ibrahim’s service was outstanding, we did face some challenges with other members of the support team. They were not always available, sometimes requested the same documents more than once, and were slower to respond or follow up. Thankfully, Ibrahim’s proactive communication and thorough support helped us move forward without delays."

Denise Daley

"Anthony is a very excellent communicator who cuts to the chase with concise, personable, realistic Mortgage REFI steps & tailored financial goals for the consumer! The necessary downloads for the ...Anthony is a very excellent communicator who cuts to the chase with concise, personable, realistic Mortgage REFI steps & tailored financial goals for the consumer! The necessary downloads for the client to submit via Rocket Rocket Mortgage is supported by the friendliest, patient & thorough Professional: ANTHONY ⭐️⭐️⭐️⭐️⭐️"

Matt Hurley

"Carl simply told me to call him last as he is part of the VIP team at Rocket Mortgage. Once I was locked into a rate from my real estate agents recommended lender I followed up with Carl as suggested....Carl simply told me to call him last as he is part of the VIP team at Rocket Mortgage. Once I was locked into a rate from my real estate agents recommended lender I followed up with Carl as suggested. Unfortunately, Carl was not able to beat my current rate however, I was touched by Carl's honesty and reassurance that I had gotten the best deal. That's VIP service in my opinion and I wish I could have given him my business. Maybe next time because Carl will be someone I call about future real estate investments for sure. Warmest Wishes Carl. Sincerely, M. Hurley"

Patrick Peterson

"Honestly one of the smoothest processes. Was our first time not using our bank and doing everything in person. Dardan was up front and very knowledgeable about what we needed to do to get credit in ...Honestly one of the smoothest processes. Was our first time not using our bank and doing everything in person. Dardan was up front and very knowledgeable about what we needed to do to get credit in the place for refinance and he was right. It all worked out and within 30 days we were closing on home refinance with just little over 1.5 % less than we currently had saving us couple hundred a month on our mortgage. This process also started at the time of the Covid-19 crisis and Dardan took extra time and made sure all was going as planned during these uncertain times. I would highly recommend him and Rocket Mortgage to anyone thinking of refinancing. If we ever do this again in the future we will absolutely use Rocket Mortgage. Thanks Dardan!"