Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 77 of 373
Carl Mack
Carl Mack

Carl Mack
Rocket Mortgage
59 Reviews
Matt Hurley

"Carl simply told me to call him last as he is part of the VIP team at Rocket Mortgage. Once I was locked into a rate from my real estate agents recommended lender I followed up with Carl as suggested....Carl simply told me to call him last as he is part of the VIP team at Rocket Mortgage. Once I was locked into a rate from my real estate agents recommended lender I followed up with Carl as suggested. Unfortunately, Carl was not able to beat my current rate however, I was touched by Carl's honesty and reassurance that I had gotten the best deal. That's VIP service in my opinion and I wish I could have given him my business. Maybe next time because Carl will be someone I call about future real estate investments for sure. Warmest Wishes Carl. Sincerely, M. Hurley"

Jacob Mora
Jacob Mora

Jacob Mora
Rocket Mortgage
58 Reviews
Mackenzie Meekhoff

"We worked with Jacob while buying our second home in a competitive market, all while being able to stay put our current home (which is something we didn't think was possible). We truly could not have ...We worked with Jacob while buying our second home in a competitive market, all while being able to stay put our current home (which is something we didn't think was possible). We truly could not have asked for a better experience! Jacob was incredibly knowledgeable, patient, and thorough. He walked us through every step of the process, spent hours on the phone with my husband, and talked us through every possible scenario and outcome so we always knew what to expect. We felt informed, prepared, and confident from start to finish. He was also extremely responsive and communicative, answering every question (and we had a lot!), always making himself available, and making us feel like a priority throughout the entire process. He even went above and beyond by connecting us with additional Rocket Mortgage resources to make sure we were in the best possible position going into closing. It was truly a pleasure working with him. We absolutely recommend Jacob to anyone looking for a mortgage professional who goes above and beyond. Thank you, Jacob, for all the time, care, and effort you put into making this happen for our family!"

Stuart Russ
Stuart Russ

Stuart Russ
Rocket Mortgage
57 Reviews
Tammy Trumbo

"I recently completed the mortgage loan process with Stuart at Rocket Mortgage and I couldn’t be more impressed with the exceptional level of service I received from start to finish. Stuart and team ...I recently completed the mortgage loan process with Stuart at Rocket Mortgage and I couldn’t be more impressed with the exceptional level of service I received from start to finish. Stuart and team demonstrated outstanding professionalism, transparency, and responsiveness from the initial consultation to the final closing. They took the time to thoroughly explain each step of the loan process, ensuring I understood all the terms and options available to me. Communication was prompt and clear — I always felt informed and supported. What really stood out was how smoothly everything was handled, even when unexpected issues arose. The team was proactive in finding solutions and kept the process moving efficiently. Their customer-first approach made what could have been a stressful experience feel seamless and even enjoyable. I highly recommend Rocket Mortgage to anyone looking for a mortgage lender that combines deep expertise with genuinely caring service. Thank you for helping me achieve this important milestone with such ease and confidence!"

Jettsen Cavazos
Jettsen Cavazos

Jettsen Cavazos
Rocket Mortgage
58 Reviews
Andrew Huska

"I cant even begin to fully put into words what a pleasure it was working together with Jettsen to get out client to the closing table. From our initial conversation, I knew I was working with a true ...I cant even begin to fully put into words what a pleasure it was working together with Jettsen to get out client to the closing table. From our initial conversation, I knew I was working with a true professional and a like minded advocate for our client. If communication is key, then consider Jettsen the locksmith. Jettsen immediately reached out to a listing agent for his client once we had submitted an offer for the home of his dreams. The agent and sellers were very much impressed with Jettsen's proactivity and I honestly believe that hustle and drive to represent his client played a major role on getting the offer accepted. It didnt stop there... Jettsen was available at any given moment throughout the process for even the smallest of our clients hurdles, and making sure to deliver any transactional updates as they came in. Hands down one of the smoothest processes Ive had the pleasure of being apart of in my real estate career. Both myself and my client strongly recommend Jettsen to any buyer looking to purchase their first, or fifteenth property. Youre the man, Jettsen!!"

Joseph Fowler
Joseph Fowler

Joseph Fowler
Rocket Mortgage
58 Reviews
Mark Beegle

"It's difficult to find the words to describe the gratitude I have for Joseph but I will try. From the very first phone call up to and including the present-day after I closed the loan he has always ...It's difficult to find the words to describe the gratitude I have for Joseph but I will try. From the very first phone call up to and including the present-day after I closed the loan he has always been responsive and willing to assist with finding a solution to my questions or concerns. I was honestly hesitant in going through the refinance process but Joseph made it bearable and less frustrating even when I was working with other members of the mortgage team Joe checked in with me to see if things were moving along smoothly which was a welcomed act knowing someone was looking out for my interests and I wasn't just thrown into the mortgage pipeline. I felt like a person and not just a number or source of revenue I can honestly say that Joseph is a man of the utmost integrity and has the intestinal fortitude to get things done effectively for his clients. He is truly a valuable asset to the Rocket Mortgage organization and has the experience and knowledge to rise to the highest positions within the company. Good employees are a company's greatest strength and having Joseph in their ranks makes Rocket a force to be reckoned with."

Cole Hanson
Cole Hanson

Cole Hanson
Rocket Mortgage
58 Reviews
Robin Cole

"I went on line to find a mortgage company since I was having issues with the current company with a assumption request. Within 5 minutes I had a person calling me. I had been with the other company ...I went on line to find a mortgage company since I was having issues with the current company with a assumption request. Within 5 minutes I had a person calling me. I had been with the other company 20 years and hadn't spoke to anyone. It was Cole, he was very informative and concerned with my situation. He talked to me about options and offered a best solution. I am forever grateful for his help and ease of processes. I had been dealing with the now old company for over a month and was going no where and with Cole guiding the way closed within a few weeks. Will recommend to anyone that I know needing a mortgage."

Kristin Larson
Kristin Larson

Kristin Larson
Rocket Mortgage
58 Reviews
Fanayea Dejen-Crooks

"We’ve had the pleasure of working with Kristin for several years, and we truly can’t say enough good things about her. From the very beginning of our home-buying journey, she was a steady, ...We’ve had the pleasure of working with Kristin for several years, and we truly can’t say enough good things about her. From the very beginning of our home-buying journey, she was a steady, knowledgeable, and incredibly supportive presence. Kristin consistently went above and beyond—answering every question, anticipating our needs, and guiding us through each step with patience and care. What sets Kristin apart is not just her expertise, but her heart. She made what could have been a stressful process feel manageable and even enjoyable. By the time we found our home, we didn’t just feel like satisfied clients—we felt like we had gained a friend. We wholeheartedly recommend Kristin to anyone looking for a home loan expert who is not only exceptional at what she does but also genuinely cares about the people she helps."

Nathan Lowran
Nathan Lowran

Nathan Lowran
Rocket Mortgage
58 Reviews
Alex Adair

"I actually ended up not going through Nathan, I regret it 100%. Nathan has the best communication skills from an MLO I have encountered. I was forced from family members to go through a local bank ...I actually ended up not going through Nathan, I regret it 100%. Nathan has the best communication skills from an MLO I have encountered. I was forced from family members to go through a local bank named 'Union Savings' in Ohio, they have been a complete nightmare. I have been waiting 2 months to close because the MLO does not know how to communicate what papers or documents he has needed to help close on my home! The short experience I had with Nathan involved him calling daily to check if I needed anything or if I had questions, even if I couldn't answer he would leave a short voicemail with information he needed or I needed. He responded to emails quickly and was very clear in his request. I regret not going through Nathan and recommend you jump on board due to his phenomenal customer service"

Patrick Mulrow
Patrick Mulrow

Patrick Mulrow
Rocket Mortgage
58 Reviews
David Doyal

"Patrick has been a wonderful partner throughout the entire process. His enthusiasm and passion for ensuring that the client experience is excellent-plus is superlative. Patrick has helped me with ...Patrick has been a wonderful partner throughout the entire process. His enthusiasm and passion for ensuring that the client experience is excellent-plus is superlative. Patrick has helped me with everything, from showing me how to upload documents to how to use the e-sign and find my assets functions within the Rocket Mortgage platform. He has kept me informed through every step. Patrick is polite, energetic, sensitive to the fact that the borrower may be stressed at times and always able to make one feel as though one is the most important person he will speak to today. Certainly, Patrick is a rising star. Let him help you and you will not be disappointed. David, Atlanta, GA"

Aaron Nason
Aaron Nason

Aaron Nason
Rocket Mortgage
56 Reviews
Dennis Ringvelski

"I had some hesitancy about dealing with such a large, national company and was going to take the advice of a real estate agent to do one of the local lenders where we were buying a home in Santa Fe, ...I had some hesitancy about dealing with such a large, national company and was going to take the advice of a real estate agent to do one of the local lenders where we were buying a home in Santa Fe, NM. But I decided to look into Rocket Mortgage and see what it was like. The agent I was directed to was Aaron Nasan because he was licensed for that area also. I was so pleasantly surprised with the very personal attention he gave me. We had not done a mortgage in many years and I was somewhat leery and definitely confused with the process. He completely put me at ease with his personal and quick responses to my many (often silly I now realize) questions. He continually checked with me even when he didn't have to. We established a good relationship very quickly and I even said to my wife that I think we could count him to be a friend under other circumstances. He is an asset to Rocket Mortgage and I have told people who questioned whether it was smart to go with a large corporation like Rocket Mortgage that I would recommend Rocket Mortgage 100% for a mortgage if they ever needed to apply for one. To sum up, do not lose him. He brings expertise and the personal touch to his clients"