Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 75 of 374
Chad Wilson
Chad Wilson

Chad Wilson
Rocket Mortgage
62 Reviews
Sharon Kelso

"This is the second time I've used Rocket Mortgage but the first time using Chad Wilson, The reason I came back to Rocket Mortgage was to save the money but the reason Id return in the future would be ...This is the second time I've used Rocket Mortgage but the first time using Chad Wilson, The reason I came back to Rocket Mortgage was to save the money but the reason Id return in the future would be because of Chad and the money lol!! Customer service has always been important to me but over the last 14 yrs of struggling, to get help, from people I thought were my friends, after breaking my neck, customer service is now a necessity! Chad, went above and beyond what I expected making the processes so much easier and faster then I thought. I live in constant pain yet he made it fairly pain free. "

Brian Clancy
Brian Clancy

Brian Clancy
Rocket Mortgage
61 Reviews
Brian Webb

"I will admit, at first, the idea of working 100% solely online with something so sensitive (money/finance/loan) made us uncomfortable. We've only had experiences in person with our banks/mortgage ...I will admit, at first, the idea of working 100% solely online with something so sensitive (money/finance/loan) made us uncomfortable. We've only had experiences in person with our banks/mortgage centers, but on our initial inquiry into re-financing our home, Brian laid it all out for us and even answered questions honestly when we put him on the spot with our "how secure is this online thing" questions. We went ahead and decided to give it a try and I am so glad we did, as we were never disappointed. Working with Brian was by far the best experience we've had with the mortgage/loan industry. He was extremely professional and easy to work with. Our communications were handled in a timely fashion giving us all of the necessary information we needed throughout our entire process. The online portal that we accessed was always up-to-date with the most current information they were needing from us and/or we were needing from them. I tell everyone I know, "Hey, if you are ever in need of a mortgage, re-fi, home loan information, I have the perfect person you've gotta talk to". I will only use Brian for any future loans and seriously give him 10 stars!!!"

Greg Evans
Greg Evans

Greg Evans
Rocket Mortgage
61 Reviews
Toya Smilin

"I had the pleasure of working with Greg. His customer service is top notch. I was considering 3 other mortgage lenders. I appreciated his honesty. He was always available day or night. He checked in ...I had the pleasure of working with Greg. His customer service is top notch. I was considering 3 other mortgage lenders. I appreciated his honesty. He was always available day or night. He checked in on me and when I was discouraged about losing a home or two, he cheered me up. I like the company so much based on Greg that I had my mom contact Rocket Mortgage about her refinance. They could not give her a better deal and told us that. I do like that they will service my loan the whole time. This company has the best reviews for years which I value; after working with Greg, I can definitely see why. I told him that no matter what the purchase price is, I wanted to stay in a certain range. Unlike the other lenders who told me it was not possible, he evaluated other loan options to fit what I wanted. He listened and proved that he had my best interests in mind. I could not ask for a better loan specialist. He is on the front line dealing with customers and because of him, I am moving forward with this company. Thanks Greg"

Seth Hill-Kennedy
Seth Hill-Kennedy

Seth Hill-Kennedy
Rocket Mortgage
61 Reviews
Gloria Jones

"My experience with Rocket Mortgage began with Seth. What a wonderful introduction to the easy, quick and professional manner he exemplified in starting my loan and stuck with me throughout the entire...My experience with Rocket Mortgage began with Seth. What a wonderful introduction to the easy, quick and professional manner he exemplified in starting my loan and stuck with me throughout the entire process if I needed him. Each step of the way was handled by experienced representatives and the notices of documents required/due were easy to upload and speed up the process. I would highly recommend anyone, anticipating a loan to use Rocket Mortgage and learn first hand you are in capable hands. Thank you, Seth, for your knowledge and quick response to all my questions. Gloria Jones"

Shawn Jones
Shawn Jones

Shawn Jones
Rocket Mortgage
61 Reviews
Gerry Werhan

"We reached out to Rocket during the last week of January to inquire about obtaining a HELOC. Shawn engaged with us immediately and we completed the application on February 5. We closed on our line of ...We reached out to Rocket during the last week of January to inquire about obtaining a HELOC. Shawn engaged with us immediately and we completed the application on February 5. We closed on our line of credit on FEBRUARY 24!! He and his colleagues and vendors moved swiftly, courteously and knowledgeably to get our application approved and the appraisal of our property completed in 19 days. We were kept in the loop by phone, email and website account page updates every step of the way with timely and professional communications. Rocket has its "ship" together systems-wise, and most importantly, PEOPLE-WISE! Many were involved, but Shawn was the mover and shaker, and a complete pleasure to work with. We are grateful!"

Jeffrey Rodriguez
Jeffrey Rodriguez

Jeffrey Rodriguez
Rocket Mortgage
61 Reviews
Steve Davey Sr.

"My mortgage had been sold 4 times in the course of 10 years. Twice the previous company had to pay me money they were fined for overcharges. I was not a trusting person when it came to refinance to ...My mortgage had been sold 4 times in the course of 10 years. Twice the previous company had to pay me money they were fined for overcharges. I was not a trusting person when it came to refinance to begin with and believed my credit score would prove an obstacle as well, but then I talked with Jeff. After answering a couple of simple questions, he said he thought he could indeed help me. He walked me through the process telling me he would be totally honest throughout and if I felt uncomfortable or needed to ask any questions just do so. I had many and must admit still skeptical. I was thinking okay, any moment, as in the past, this guy was going to come back and tell me sorry he was wrong. Jeff was calm and reassuring. Jeff is an amazing man He got me the loan, saved me a ton of money, gave me piece of mind, and some much needed breathing room. I don't know how I can ever thank him enough!"

Albert Vasquez
Albert Vasquez

Albert Vasquez
Rocket Mortgage
61 Reviews
Kelly Maggs

"First please forgive my delay it is not a reflection on Albert. Todd and I were absolutely blow away at his level of customer service and attention to detail. It had been quite a while since we had ...First please forgive my delay it is not a reflection on Albert. Todd and I were absolutely blow away at his level of customer service and attention to detail. It had been quite a while since we had been in the mortgage world and our past experiences had not always been great. He was wonderful and made the experience so refreshing. We have been raving about him and Rocket mortgage to all our friends. We actually had a friend go through Rocket after our experience and they also had a wonderful experience. Albert is a ROCK STAR and he customer service is top notice."

Nathan Ziolko
Nathan Ziolko

Nathan Ziolko
Rocket Mortgage
61 Reviews
Martin George

"Nathan Z. has been with us every step of the way during our loan process. My wife and I started out thinking we would sell our house. Nathan delivered everything we needed. When we decided not to sell...Nathan Z. has been with us every step of the way during our loan process. My wife and I started out thinking we would sell our house. Nathan delivered everything we needed. When we decided not to sell I guessed Nathan would be done with us. I couldn’t have been more wrong. When we told him we decided not to sell and would rather fix our home up. Nathan went back to work and delivered us the perfect refinance to stay where we are and make the updates we desired. Buying, selling or refinancing? I know no one who will work harder for you or get you better results than Nathan Ziolko."

Raheem Brooks
Raheem Brooks

Raheem Brooks
Rocket Mortgage
60 Reviews
Mary Stokley

"Raheem was an absolute pleasure to work with! He was very knowledgeable and assisted me quickly if I had a question or concern. He was very understanding and patient when I had an unexpected issue ...Raheem was an absolute pleasure to work with! He was very knowledgeable and assisted me quickly if I had a question or concern. He was very understanding and patient when I had an unexpected issue arise after my appraisal report. I couldn’t have asked for anyone who would have been more supportive and understanding. If you are planning to purchase a home or refinance your existing mortgage, Rocket Mortgage and Raheem will be an excellent resource!! I just want to add a final Thank You Raheem! I really appreciate you!!"

Branden Celentano
Branden Celentano

Branden Celentano
Rocket Mortgage
60 Reviews
Devon Connors

"To summarize, Branden is someone who cares not only about your business but rather you as a person. If you would like more context as to why I feel this way I put my experience below. That being ...To summarize, Branden is someone who cares not only about your business but rather you as a person. If you would like more context as to why I feel this way I put my experience below. That being said if you get the opportunity to work with Branden he genuinely does care and he is incredibly hard working. My loan closed in less than a month through his communication with his team as well as my real estate agent. I have just finished working with Branden while purchasing a house for the second time. Initially I was not sold on Rocket Mortgage as my lender and honestly just wanted a quick quote to gauge my buying power. That being said Branden was very energetic and invested in my needs as a customer but also my wants as a person. He took the time to get to know me as a person and began to understand what I needed even before I did. This turned into me reaching out to him regularly to run numbers as well as discuss homes I was interested in. That being said, throughout my home buying process family became sick and my wife and I were unsure as to if/when we could continue to search for a home. I informed Branden of this and prior to even beginning to go through the logistics of putting the process on hold he took the time to ask questions and make sure we were alright. When we were finally ready to begin looking for a home again I told my wife that we were going with Rocket Mortgage. The first time we chose Rocket Mortgage out of convenience, the second time we chose Rocket Mortgage for Branden."