Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 73 of 373
Tina Molander

"Scott Gwin is a very knowledgeable real estate finance professional. He provides clear, concise information. His response time to phone or email requests/questions is normally same day. I have ...Scott Gwin is a very knowledgeable real estate finance professional. He provides clear, concise information. His response time to phone or email requests/questions is normally same day. I have confidence in Scott and his abilities. To provide background on how I make this judgement regarding Scott, I have decades of experience working with commercial real estate people, from prior jobs I've held, as well as years of working with real estate financial advisers and servicing agents for personal family real estate holdings. I have 25 years of professional financial and audit experience and expect people to know their industry and be able to provide answers and service without stumbling. You can have 100% confidence in Scott; he is outstanding in his work ethic and knowledge of the industry."

Garrett Ide

"Working with Reed was a wonderful experience. He was open, available and transparent about the process and status of our loan. He was very responsive to questions, even over the weekend, providing ...Working with Reed was a wonderful experience. He was open, available and transparent about the process and status of our loan. He was very responsive to questions, even over the weekend, providing answers and proposed solutions. He gave answers in a simple and understandable form providing greater detail as needed. He ensured that the loan met our needs and desires, within the constraints of the law and fiscal responsibility, acting as a go-between with the underwriting team to get both sides to closing. I would be delighted to work with him again."

Tom LoManto

"From the first time I talked to Sal I knew we would have a good working relationship. First and foremost, he listens to every concern before he speaks. Then he responds and speaks with total ...From the first time I talked to Sal I knew we would have a good working relationship. First and foremost, he listens to every concern before he speaks. Then he responds and speaks with total knowledge, professionalism and personality. If I call and leave a message he ALWAYS calls back in a timely manner. If he does not have the answer or wants to confirm his solution before he makes a wrong statement he returns that call quickly with the proper solutions. Going through this process is extremely nerve wracking. I have been through a few. NOT with Sal and the Rocket system. You'all make it simple, easy, quick and believe it or not fun. There is not enough GOOD I can say about Sal. He is a GOLDEN ASSET for your firm - I hope you show him all the appreciation possible. I have recommended Rocket - Sal - to our real estate agent and he refinanced his own mortgage with you. In addition the agent has also recommended one of his new clients to Rocket and the loan was just closed. I am sold on Sal and the process and procedures of Rocket mortgage and will continue to recommend all people I come in contact with to obtain their mortgage and loans from Rocket. Great job Sal - We applaud you for your caring and hard work. When I travel for business I will make it my goal to see you so I can buy you a drink in celebration. Tom and LeeAnn LoManto"

Adrienne Ruvalcaba

"As a first-time home buyer, I was filled with trepidation about the entire process.... until my first conversation with Cameron. Not only did he allay every fear, but he answered my questions with ...As a first-time home buyer, I was filled with trepidation about the entire process.... until my first conversation with Cameron. Not only did he allay every fear, but he answered my questions with gentle professionalism (no matter how silly some of them might have been). Every time I reached out to him, he got back to me quickly. He walked me through the entire application process with such regard for my special needs (VA Loan with extenuating personal circumstances), I felt like a friend had been helping me. Rocket Mortgage is fortunate to have such a dedicated and kind professional on the team. If I ever have a friend looking for a mortage, I will 100% suggest Cameron."

Hector Mendez

"Justin was the only reason we stayed with Rocket Mortgage. He made the initial steps of getting pre approved, securing a loan, and working through red-tape so very stress free. He remained in ...Justin was the only reason we stayed with Rocket Mortgage. He made the initial steps of getting pre approved, securing a loan, and working through red-tape so very stress free. He remained in contact for over 6mo and made many changes minutes after we asked. He was very responsive, organized and always available. When we rcvd an better loan quote (4K less OOP) from a bank we work with we decided to stay with Rocket Mortgage because of all the work Justin did for us. We felt we owed it to him to stay with Rocket Mortgage and see it through. Once we left Justin to work with other loan/closing specialist, we dreaded the experience, but stayed true our commitment. I'm not certain if we'd use Rocket Mortgage again, but if we knew we could work with Justin again, we'd certainly have to give it strong consideration. The man was just great to work with."

Shelly Gambino

"With the most Recent, Astronomically High Interest Rates on my Heloc Loan, I was getting frustrated!! I called 5 different entities to seek my options and calling Dino was the BEST Decision I have ...With the most Recent, Astronomically High Interest Rates on my Heloc Loan, I was getting frustrated!! I called 5 different entities to seek my options and calling Dino was the BEST Decision I have ever made! He asked me some questions and the very next day had everything planned out, he listened to what I was dealing with and Proposed a Great Solution to my woes!!! He knows what he is doing and provided me with HOPE!! There is Light at the end of the Tunnel, sometimes we have to search for it and sometimes they come in the form of an Angel! Thank You, Dino for all of your Hard Work and Dedication to your Profession, by Shining Your Light! Keep Up your Amazing Diligence, I am in so much Appreciation. Let's get this thing Rolling! : )"

Justin Frohnhoefer

"If I could give 10 stars I would! Blake has been amazing throught the entire process and I got in my new home with no issues or delays and a rate and price better than expected. He stayed in constant ...If I could give 10 stars I would! Blake has been amazing throught the entire process and I got in my new home with no issues or delays and a rate and price better than expected. He stayed in constant contact and answered all of my questions and has had great advice since day one, definitely above and beyond. I will miss our frequent conversations about life he isn't just pushing the business and takes his time getting to know you and your needs and I can honestly say he has become like family in our time togeather. Can't recommend him enough and hope he stays in contact long after our business is concluded"

Jay Anderson

"I recently had the pleasure of working with Justin and I cannot express enough my appreciation for the exceptional service and support provided throughout the process. From the very beginning, Justin ...I recently had the pleasure of working with Justin and I cannot express enough my appreciation for the exceptional service and support provided throughout the process. From the very beginning, Justin stood out with his wealth of knowledge and willingness to share helpful information. He took the time to explain every detail, ensuring I understood each step and making what could have been an overwhelming experience manageable and clear. His expertise and ability to break down complex financial terms into easily understandable concepts were invaluable. What truly set Justin apart was his remarkable patience. There were moments when I felt overwhelmed and unsure, but he consistently remained calm and reassuring. He patiently addressed all my concerns, no matter how many questions I had or how often I needed clarification. His unwavering support provided me with the confidence I needed to move forward. Really wouldn’t have wanted to go through this process with anyone else."

Maria Benitez

"My husband and I have always used a local loan officer for our mortgages but when we spoke to Brandon Chapdelaine and he told us he could get us a lower interest rate, we decided to explore the idea. ...My husband and I have always used a local loan officer for our mortgages but when we spoke to Brandon Chapdelaine and he told us he could get us a lower interest rate, we decided to explore the idea. Our local loan officer tried to scare us telling us that Rocket Mortgage would initially offer one rate but then would change it on us after we were committed. We discussed our concerns with Brandon and told him how we've never done business online and we were scared. Brandon assured us that he would deliver on his interest rate and all the other incentives. My husband and I decided to go ahead with Brandon. We are so glad we did! The process from start to finish was so easy. Brandon delivered on everything he said and through it all he was extremely professional, patient with us and knowledgeable. I will never use a local laon officer again. Thank you Brandon, we appreciate all you did for us. God Bless, Roman & Maria Benitez "

Neal Richter

"I was sitting at my computer just surfing around and I saw an an ad for Rocket Mortgage. I clicked on it and started filling in my information just to see if I would benefit by refinancing. Half way ...I was sitting at my computer just surfing around and I saw an an ad for Rocket Mortgage. I clicked on it and started filling in my information just to see if I would benefit by refinancing. Half way through, I decided not to do it. I got off the site and about 30 seconds later, my phone rang. It was a gentleman from Rocket Mortgage (I had put my phone number in). He transferred me to a young lady by the name of Nicole. I explained to her that I had just refinanced about a year ago, and I wasn't really looking to do it again, and I didn't want to waster her time. She was very pleasant and told me it would be no bother for her to take a look if I wanted. So I said, okay -- let's do it. Long story short, this young lady was fabulous. She had the patience of a saint, and she was extremely knowledgeable. In a matter of a few minutes she explained to me something about my previous refinance that I had forgotten, which was costing me more money than I realized. I was hooked. She then spent time going over what she could do for me to save money by refinancing with Rocket Mortgage and still get the fixed rate I wanted! So -- needless to say, I am now set to close on a refinance with Rocket Mortgage tomorrow! I am very happy with everything that Nicole did for me. She is a "10" as far as lending institutions go, and I have dealt with many of them in my lifetime. She assured me that if I ever have any problems, don't call anyone else but her, that she will handle them for us! I mean, how good is that? dealing with one person makes it so much easier!! I am soooooo glad that I refinanced with Rocket Mortgage, and even more glad I "met" Nicole. If you are looking to refinance or get a loan, Nicole is the person you need to talk with! I simply cannot say in words how wonderful she is to deal with! Thank you Nicole from the bottom of my heart for everything you did, and your wonderful personality!! I haven't dealt with anyone in the business world in a long time who made me feel as important as you did. Your genuine concern for my wife and me was so refreshing! We both thank you and wish you the very best in your future endeavors! --- Neal Richter"