Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 73 of 481
Victoria Sirotzki

"I had a unique situation. I talk with a lot of other banks first and Shawtann said "tell me what you are trying to accomplish and I will find a loan that fits your situation" All of the other banks ...I had a unique situation. I talk with a lot of other banks first and Shawtann said "tell me what you are trying to accomplish and I will find a loan that fits your situation" All of the other banks I spoke to said within the 1st few minutes that no you don't qualify for a construction loan, no one actually stop to ask what I was trying to do with it. But he stopped to ask what I was trying to accomplish and then told me that what I really needed was something totally different than a construction loan and now I am starting to build my house because he took 10 minutes out of his day to find out what I needed ."

Patricia Allen

"If anyone wanted a clear understanding of what options are available to them concerning mortgage issues, Jake Williams delivers top of the line service. I truly appreciated talking with you, Jake. ...If anyone wanted a clear understanding of what options are available to them concerning mortgage issues, Jake Williams delivers top of the line service. I truly appreciated talking with you, Jake. As I expressed to you today, I expected the same old run around waste of time service I usually get when inquiring about refinancing. Thank you for going above and beyond to be of service to me. Best Regards, Patricia Allen"

Lynda Landrith

"Manny was excellent in making my dream come true of owning a home. He was so kind and courteous. He worked very hard to make sure we had all paperwork done and was so easy to work with."

Anthony Bowling

"Nathan was very helpful and Very good about "

George Amparan

"Overall I have to give a 5 to everyone in the team. Even though we had different team members from Rocket Mortgage, they were all informed and keep us posted every step of the loan"

Chris Walker

"Simon was truly awesome though this whole process. He took care of everything and made it all very easy ."

Keri Teach

"Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we ...Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we thought our house should be valued at. We thought it much higher and he took us at our word. Several real estate websites showed a higher market value so based on that and our current credit scores he got all our information together and submitted everything to their processing team. Joe was very friendly, very professional, and was a great help on getting us started on the short journey to refinancing our home. We were signing closing papers just 31 days later. They estimated up to 45 days for everything to come together for the loan to close. I have no doubt that he ensured everyone we talked to was up to speed so that we didn't experience any lag time or frustration. From start to end the whole process was very smooth. If we had to do it all over again we would definitely choose Rocket Mortgage. They definitely get a top score from us. We look forward to a long and happy relationship with Rocket Mortgage. Thank you for all your help Joe!"

Debbie Wuerch

"I had very little interaction with Kristen "

Tracy Stewart

"Excellent experience as a first time home buyer thanks to Marcus! He was awesome from beginning to end....excellent communication, simple online process! I would highly recommend Rocket Mortgage and ...Excellent experience as a first time home buyer thanks to Marcus! He was awesome from beginning to end....excellent communication, simple online process! I would highly recommend Rocket Mortgage and Marcus Norman to ANY homebuyer! Job well done! Thanks!!"

Al Pratt

"Mallory was very professional, involved and kept up with the entire loan process. "