Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 79 of 374
Julie Eccleston
Julie Eccleston

Julie Eccleston
Rocket Mortgage
57 Reviews
Leslie Thornton

"Copy of note sent to Julie and her director.......... I had to stop and take the time out to send this note to you just to say thank you. I am very grateful for the favor you and your company have ...Copy of note sent to Julie and her director.......... I had to stop and take the time out to send this note to you just to say thank you. I am very grateful for the favor you and your company have given me. It is such a blessing. I also want to send a word of praise for Julie. She exemplifies all of the top notch qualities one appreciates in someone providing any type of service to them. She is very knowledgeable in her craft. She is very professional and really made me feel comfortable as I shared my story with her. There was no judgment. I sensed her caring attitude and her willingness to do whatever she could to assist me in accomplishing my objective. She is definitely as asset to your company. I am truly blessed to have her assigned to manage my loan application. I am also truly blessed to connect with such caring people who represent an awesome organization. Again, thank you very much for this special favor and for having such an awesome team member ! Sincerely, Leslie Thornton"

Justin Goike
Justin Goike

Justin Goike
Rocket Mortgage
57 Reviews
Paul Chapman

"Justin was terrific. 3 times, I changed my mind as to how much I was going to put down on my new mortgage and each time, he was very patient with me, even though it was probably driving him crazy with...Justin was terrific. 3 times, I changed my mind as to how much I was going to put down on my new mortgage and each time, he was very patient with me, even though it was probably driving him crazy with all of the extra work he had to do because of my mind changes. I'll always remember him for that. He was very, very easy to work with from day one and was on top of everything involving my loan and my home purchase. It wasn't easy giving up my home of 34 years and then moving over 600 miles to a new location, especially at my age, 73. But Justin was there, all the way, with his help and hard work."

Jenna Gould
Jenna Gould

Jenna Gould
Rocket Mortgage
57 Reviews
Benjamin Weisman

"If you end up working with Jenna, count yourself among the lucky ones. I had called Rocket on a whim to see about a refinance to accomplish a few financial goals. Within minutes my goals became ...If you end up working with Jenna, count yourself among the lucky ones. I had called Rocket on a whim to see about a refinance to accomplish a few financial goals. Within minutes my goals became Jenna's goals and she worked so hard to determine what the optimal approach would be. I never felt like she was "checking a box" or trying to push me in one direction or another. Rather she felt like a real partner in figuring out what we should be doing. Once we hit on the right direction, she became a guide, advisor, consultant, reassurer etc... Whatever she sensed we needed to make the process as smooth, transparent and easy as possible. With each new question - or the potentials that were unlocked as the process went along - Jenna was a part of our team. Truly grateful to her and as long as she's at Rocket, we will be loyal customers. Thank you!"

Hussain Hazimi
Hussain Hazimi

Hussain Hazimi
Rocket Mortgage
57 Reviews
Andreia Rodriques

"Professional, responsive, thorough, diligent, polite, informative and delightful are just a few words to describe our interaction with Hussain. I went online and entered a desire to refinance our ...Professional, responsive, thorough, diligent, polite, informative and delightful are just a few words to describe our interaction with Hussain. I went online and entered a desire to refinance our cooperative apartment with Lending Tree. The first and last call I took were with Hussain. He made me feel comfortable that my experience would be as painless as possible. He held our hands to the end and was always available to answer a question. I am a little concerned about his 24/7 schedule, but I must say it was to our advantage - as I never waited long to receive a reply. There were a few hiccups but not at the hands of Hussain and even with the hiccups the experience we had with Hussain and the other Rocket Mortgage affiliates was a pleasure. Thank you, Hussain and team."

Maggie Maloney
Maggie Maloney

Maggie Maloney
Rocket Mortgage
57 Reviews
Christopher Edwards

"Maggie, Thank you so much for all the help with my loan. I know that I wasn't your easiest customer, but it was worth it in the end. You were always on top of everything, great communication skills, ...Maggie, Thank you so much for all the help with my loan. I know that I wasn't your easiest customer, but it was worth it in the end. You were always on top of everything, great communication skills, very attentive to all the details and paperwork. There were days that I questioned if I was doing the right thing, you made me feel comfortable and at ease. It was also nice to be able to contact you at any point in time during the closing with any questions I had. It was a pleasure working with you, Thank you so much for all the hard work and getting me into my first home."

Crystal Ramirez
Crystal Ramirez

Crystal Ramirez
Rocket Mortgage
57 Reviews
Jose L-Vega

"Working with Crystal was an utter pleasure and I am incredibly grateful for her level of care, attention to detail, and level of service. I have bought previous homes with other loan officers and not ...Working with Crystal was an utter pleasure and I am incredibly grateful for her level of care, attention to detail, and level of service. I have bought previous homes with other loan officers and not one holds a candle to Crystal, the process was extremely smooth and the communication was second to none... excellent! If you are a real estate agent looking to grow your business with a true professional Crystal is your person and if a buyer/refinance client Crystal will walk you through the process and make you feel at ease as she leads you with confidence and reassurance. I was concerned because I was purchasing a condo and never had gone through that process but Crystal ensured that the condo would pass lender requirements prior to extending an offer ensuring peace of mind. Again I can go on and on about how great Crystal was but please do not hesitate to reach out to her yourself and I promise you will not be disappointed. Trabajar con Crystal fue un placer total y estoy increíblemente agradecido por su nivel de cuidado, atención a los detalles y nivel de servicio. He comprado casas anteriores con otros oficiales de crédito y ninguno se compara a Crystal, el proceso fue extremadamente fluido y la comunicación fue insuperable... ¡excelente! Si usted es un agente de bienes raíces que busca crecer su negocio con un verdadero profesional, Crystal es su persona y si es un comprador/cliente de refinanciamiento, Crystal lo guiará a través del proceso y lo hará sentir cómodo mientras lo guía con confianza y seguridad. Estaba preocupado porque estaba comprando un condominio y nunca había pasado por ese proceso, pero Crystal se aseguró de que el condominio pasaría los requisitos del prestamista antes de extender una oferta para garantizar mi tranquilidad. Nuevamente, puedo seguir y seguir sobre lo genial que fue Crystal, pero no dude en comunicarse con ella usted mismo y le prometo que no se sentirá decepcionado."

Paul Sarrach
Paul Sarrach

Paul Sarrach
Rocket Mortgage
57 Reviews
Halle Wangler

"I joined Paul's team, The Symphony, two months into my time in The Foundation and honestly feel so blessed that I was on his team. Not only does he exuberate the Rocket Mortgage culture, but he also ...I joined Paul's team, The Symphony, two months into my time in The Foundation and honestly feel so blessed that I was on his team. Not only does he exuberate the Rocket Mortgage culture, but he also demands the highest level of excellence, execution, and accountability from his team. Paul went above and beyond to ensure that my fellow teammates and I were as prepared as we possibly could be come graduation day. He did this by constantly holding "sales clinics" during lunch and after our team huddles to rep out the CCP and discuss the Rocket Mortgage products and programs. On a daily basis, Paul assigned action items centered around sharpening our sales skills and learning the technology (AMP) that we would be using on the banking floor. In addition to this, Paul was a huge supporter of culture and innovation and helped a fellow teammate and myself create a weekly video series, "Cooper's Culture" that has spread Foundation wide and will continue into New Development. I am beyond grateful to have had Paul as a leader and a mentor and just know that he will positively impact the lives of so many more."

Sage Smalley
Sage Smalley

Sage Smalley
Rocket Mortgage
57 Reviews
Chris Peyton

"My wife and I are very excited to write a review for Sage because he absolutely knocked it out of the park! We were somewhat overwhelmed when we started the pre-application process because of all the...My wife and I are very excited to write a review for Sage because he absolutely knocked it out of the park! We were somewhat overwhelmed when we started the pre-application process because of all the differing advice we'd received regarding which lender to use. We'd been told that using a 'large lender' who's not local can be detrimental to the process because they wouldn't be able to quickly respond to realtors' inquiries. I'm happy to say that advice couldn't have been further from the truth!! Sage was immediate to respond to every question or concern we had and he stayed in constant contact with our realtor so no details slipped by. He was VERY informative and helpful but not too much...he didn't try to push any additional products/or services our way he just made sure we were set up for success in purchasing our home! We even had to go through the process twice due to our first attempted purchase not working out and he didn't miss a beat! Thank you Sage, your assistance in helping us close the deal on our home is tremendously appreciated!! For anybody else reading this who may be unsure of where to go to start the mortgage process, look no further!! Chris and Emily"

Mark Wacker
Mark Wacker

Mark Wacker
Rocket Mortgage
57 Reviews
Barbara Friedman

"Mark was the most knowledgeable and professional person I have ever dealt with in doing a re-finance. This was the easiest and quickest re-fi I have ever done. Mark was always available, always ...Mark was the most knowledgeable and professional person I have ever dealt with in doing a re-finance. This was the easiest and quickest re-fi I have ever done. Mark was always available, always pleasant, and it was truly a pleasure to work with him. In the future, I will ONLY do mortgages and re-financing through Mark and Rocket Mortgage. I wish every business could follow their example of streamlining business practices and providing professional and helpful customer service. I can't say enough; I will ALWAYS recommend and ALWAYS rely on Mark and Rocket Mortgage for my future mortgage needs."

Marissa Zamary
Marissa Zamary

Marissa Zamary
Rocket Mortgage
57 Reviews
Shane Buck Sr.

"I cannot say how impressed I am, not just with Marissa, but with every member of Rocket Mortgage I have dealt with. They always gave the feel that we had been personal friends for years. Each call ...I cannot say how impressed I am, not just with Marissa, but with every member of Rocket Mortgage I have dealt with. They always gave the feel that we had been personal friends for years. Each call was not as a sales or marketing call, and felt very comfortable and personal, with every concern of mine being theirs as well. The whole process was very smooth and as stress free as possible and any issues that arose, were handled quickly. Communication was great and I never once had to worry about what was going on in the process. If anyone is looking to purchase, or refinance, the only option is to give Rocket Mortgage a call, specifically work with Marissa."