Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Yvonne Hitchens

"Ryan was fabulous!! Ryan is one of the most user friendly, customer services representatives I have ever come across in any business. Ryan was clear, efficient, personable and knowledgeable. Ryan ...Ryan was fabulous!! Ryan is one of the most user friendly, customer services representatives I have ever come across in any business. Ryan was clear, efficient, personable and knowledgeable. Ryan was my first point of contact when I ever first contacted Rocket Mortgage and his expertise and efficiency made what could have been a difficult process, an easy one. I am thankful to Rocket Mortgage and Ryan for giving me the opportunity to own and enjoy the home I am in. Thank you."

Yelena Deltsova

"It's a pleasure to work with Mario. Very attentive, easy to reach, he will go out his way to help a customer."

Jessica Kandalaft

"David was great to work with! He made the process simple, quick, and easy for us. I highly recommend him to all of my family and friends. Thank you for going above and beyond for us David!!!"

Victoria Sirotzki

"I had a unique situation. I talk with a lot of other banks first and Shawtann said "tell me what you are trying to accomplish and I will find a loan that fits your situation" All of the other banks ...I had a unique situation. I talk with a lot of other banks first and Shawtann said "tell me what you are trying to accomplish and I will find a loan that fits your situation" All of the other banks I spoke to said within the 1st few minutes that no you don't qualify for a construction loan, no one actually stop to ask what I was trying to do with it. But he stopped to ask what I was trying to accomplish and then told me that what I really needed was something totally different than a construction loan and now I am starting to build my house because he took 10 minutes out of his day to find out what I needed ."

Ray Grogan

"Austin is very knowledgeable and professional. I would use him again."

Wayne Woods

"Extremely professional, sincere, a good listener and very thorough!"

Deidra Archambault

"Hebeh was extremely helpful and courteous. She explained the process clearly and led me through. "

Caitlin Black

"Cheryl was super friendly and played a major role in making me feel more comfortable about the home-buying process. As a first time home buyer, the loan process was new territory. She laid everything ...Cheryl was super friendly and played a major role in making me feel more comfortable about the home-buying process. As a first time home buyer, the loan process was new territory. She laid everything out in an easy to understand manner and was, dare I say, excited to answer any questions that I had. Her enthusiasm also made me feel like I was working with a family member so I'm very glad that I had her on my side. Thanks for helping me buy my first house!"

John Kujat

"Very professional. He understood that I didn't know what I was doing and he explained things in a way I could understand."

Ryan Vandeweerd

"Marty is a great trainer I learn and will learn something new everyday from him. Thanks for all the help!!!!!!!!"