Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 80 of 357
Cecilia Koszewski
Cecilia Koszewski

Cecilia Koszewski
Rocket Mortgage
54 Reviews
Sarah

"Cecilia was great to work with!! Refinancing can be stressful, especially when the financial institution is not local. I feel that Cecilia went above and beyond her duties to allow me to be ...Cecilia was great to work with!! Refinancing can be stressful, especially when the financial institution is not local. I feel that Cecilia went above and beyond her duties to allow me to be comfortable with process. It always provided peace of mind to know that I could call, text or email her and she would promptly get back to me and had an answer each time! Cecilia is knowledgeable and it is apparent she knows the finance world. This is the first time I have worked with a company that I was assigned to one individual to help me through the entire process. Many times, you need to tell your story and ask your question 10 times before getting an answer. Rocket Mortgage did me right by assigning Cecilia to me! If needing a home loan or refinance I would HIGHLY recommend requesting Cecilia to be your banker, she will not disappoint!!!"

Tyler Pask
Tyler Pask

Tyler Pask
Rocket Mortgage
54 Reviews
Dolores Ruscoe

"Professional, knowledgeable, quick to respond to any questions I had, no matter how trivial they were! Tyler is the person you want to guide you through your mortgage or refinance process. He is ...Professional, knowledgeable, quick to respond to any questions I had, no matter how trivial they were! Tyler is the person you want to guide you through your mortgage or refinance process. He is outstanding for excellent customer service. I felt like he truly cared about me, as a person, not just "another customer." I felt completely confident with his guidance through my recent re-fi. He was "only a phone call away" and was very prompt in returning phone calls. It was great to have his attention to detail all along my re-fi. Rocket Mortgage is fortunate to have him as an valued employee."

Caroline Roberts
Caroline Roberts

Caroline Roberts
Rocket Mortgage
54 Reviews
David Elkins

"When Caroline first called me, I was feeling very comfortable in my existing mortgage with Rocket Mortgage. Caroline showed me the benefits of doing the re-fi and I made the decision to do it. The ...When Caroline first called me, I was feeling very comfortable in my existing mortgage with Rocket Mortgage. Caroline showed me the benefits of doing the re-fi and I made the decision to do it. The process was clear and easy. I was so impressed that I gave Caroline the contact information for a friend of mine who was impressed when I told him what was being done for me. He, too, made the decision to do a re-fi of his mortgage and is equally pleased."

Daniel Rodriguez
Daniel Rodriguez

Daniel Rodriguez
Rocket Mortgage
54 Reviews
Hector Luna Castillo

"Daniel absolutely made this life changing experience possible and extremely easy for us. From day one, his response time was almost instant and went to work to get us situated to get things done ...Daniel absolutely made this life changing experience possible and extremely easy for us. From day one, his response time was almost instant and went to work to get us situated to get things done within our timeline. As luck would have it, things out of our control pushed our timeline back a bit but this man kept up and managed all of situation im a matte that made us feel safe. Down to the last couple of details, Daniel pushed and fought for us to finish this process so my family could move by our deadline. Working in customer service myself, this experience definitely met all my conditions and Daniel went above and beyond. I will recommend everyone I can to Daniel and Rocket Mortgage. The personal touch by far made this a great family experience. Thank you Daniel for taking such good care of my family!"

John Rolfe
John Rolfe

John Rolfe
Rocket Mortgage
54 Reviews
Samoura Gillings

"From the very first steps of pre-approval all the way to the final signatures at closure, John was extremely informative and very diligent. I never felt left in the dark because of his frequent ...From the very first steps of pre-approval all the way to the final signatures at closure, John was extremely informative and very diligent. I never felt left in the dark because of his frequent follow-ups. He consistently kept me updated on the status of my application, ensuring no detail was overlooked. What really impressed me was his accessibility; John frequently answered my questions on weekends and went out of his way to make time to connect whenever I had a concern. Navigating a home loan can be stressful, but John’s expertise and proactive communication made me feel completely worry-free throughout the entire process. If you are looking for a seamless digital platform backed by a dedicated professional who genuinely cares about your peace of mind, I highly recommend Rocket Mortgage."

Martez Sanders
Martez Sanders

Martez Sanders
Rocket Mortgage
54 Reviews
Bruce Borozenski

"I thought I had already done this. But, I'll do it again. My recent Refi experience with 🚀mortgage, with Martez Sanders was the smoothest and best transactions I've ever done in my lifetime, and I've...I thought I had already done this. But, I'll do it again. My recent Refi experience with 🚀mortgage, with Martez Sanders was the smoothest and best transactions I've ever done in my lifetime, and I've been involved in a few over my almost 80 years. I wasn't even sure I would even qualify, but Martez took the time with me and we found a way. He's been with them a while and really seems to know his business. He would be my goto guy if I were ever to do this again, for sure. Was a great experience working with him. Thank you, Bruce Borozenski 👍Marte Sanders 👍"

Jake Wiles
Jake Wiles

Jake Wiles
Rocket Mortgage
54 Reviews
Nicole Ziegler

"A Seamless and Speedy Refinance Experience – Highly Recommend! I recently refinanced my mortgage, and I cannot express enough how positive and stress-free the entire process was! From the initial ...A Seamless and Speedy Refinance Experience – Highly Recommend! I recently refinanced my mortgage, and I cannot express enough how positive and stress-free the entire process was! From the initial application to closing, everything moved incredibly quickly and smoothly, far exceeding my expectations. The application process was straightforward and user-friendly. The online platform made it easy to upload documents, and the team was always available to answer any questions I had. They guided me through each step with clarity and professionalism, ensuring I understood all my options and the benefits of refinancing. What truly stood out was the speed at which everything was handled. Within days, my application was processed, and I was provided with competitive rates that significantly lowered my monthly payments. The communication was top-notch – I was kept in the loop at every stage, and any requests for additional information were clearly explained and promptly addressed. The closing process was equally impressive. The team coordinated everything seamlessly, and I was able to close in record time. They even accommodated my busy schedule, making sure the closing was convenient for me. The entire experience was efficient, transparent, and hassle-free. Thanks to this refinance, I’m now saving a substantial amount on my mortgage, and the quick turnaround allowed me to start benefiting from the lower rates almost immediately. If you’re considering refinancing, I highly recommend Jake Wiles Triple Crown Banker, at Rocket Mortgage. Their expertise, speed, and exceptional customer service made this one of the best financial decisions I’ve ever made! 5 stars – I couldn’t be happier with the experience!"

Shawn Williams
Shawn Williams

Shawn Williams
Rocket Mortgage
54 Reviews
Edmond Halle

"Shawn was on top of things and was very helpful while I was refinancing my mortgage with Rocket Mortgage. I would not hesitate to recommend him to anyone who was looking for a reputable loan company. ...Shawn was on top of things and was very helpful while I was refinancing my mortgage with Rocket Mortgage. I would not hesitate to recommend him to anyone who was looking for a reputable loan company. He was the person who suggested our final arrangement to complete the loan without any delays, and showed great patience to make sure I was made fully aware of the steps involved."

Cameron Anglin
Cameron Anglin

Cameron Anglin
Rocket Mortgage
53 Reviews
Jack Frost

"A friend of mine had referred Cameron to refinance my mortgage. I have never dealt with someone who was more focused on my needs than he was. He was extremely friendly, courteous and efficient. He ...A friend of mine had referred Cameron to refinance my mortgage. I have never dealt with someone who was more focused on my needs than he was. He was extremely friendly, courteous and efficient. He made me feel like I was their only customer. He took stayed in contact with me through the entire process which took less than 2 weeks from beginning to closing. Even after closing, he followed up with me to thank me for my business and asked if I had any questions. With the customer dashboard, you know exactly what step you are in every day. Not once was I put on hold or transferred. I think of Cameron not only as my mortgage banker but am also to call him my friend. I promise you will not find someone more customer service oriented than Cameron and I highly, highly recommend him!"

Jonathan Bonacci
Jonathan Bonacci

Jonathan Bonacci
Rocket Mortgage
53 Reviews
Eric Jones

"Jonathan Bonacci was a very knowledgable, friendly, and efficient representative of his company for arranging for our refinance. From the moment my wife and I started talking to him, he very quickly ...Jonathan Bonacci was a very knowledgable, friendly, and efficient representative of his company for arranging for our refinance. From the moment my wife and I started talking to him, he very quickly strived to understand what it is we were trying to accomplish. And once he understood that, he very quickly and with great thoughtfulness guided us in accomplishing what we wanted. He then guided me in a very knowledgable way in using my computer as we talked on the phone in order to get all of the preliminary paperwork accomplished which set the actual accomplishment of our refinance in motion. I think Jonathan is first rate as an agent to set up these kinds of transactions."