Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 80 of 374
Michael Reimer

"Rob was a pleasure to work with on our re-fi. He was knowledgeable and very punctual getting things done throughout the whole process. Everything he said he would do, he did. Rob did everything with ...Rob was a pleasure to work with on our re-fi. He was knowledgeable and very punctual getting things done throughout the whole process. Everything he said he would do, he did. Rob did everything with honest professionalism. It was great to get to speak with him every time I called or emailed even if he did not answer right away he always got back to me the very same day or early the next. That kind of customer service is rare today as was a welcome relief. He made the whole process very seamless. I would highly recommend Rob and Rocket to anyone. if you are already considering Rocket as your mortgage holder, ask for Rob Fawaz, you will not be disappointed."

Laura Chapin

"My husband and I were looking to purchase a property, but didn’t know where to begin and felt very overwhelmed with the whole process. A friend suggested that we reach out to Bill with Rocket ...My husband and I were looking to purchase a property, but didn’t know where to begin and felt very overwhelmed with the whole process. A friend suggested that we reach out to Bill with Rocket Mortgage for some guidance. Billl was very knowledgeable and helped us review different options such as a new mortgage or doing a cash out refinance of our current property. He went over the pros and cons of each option, which helped us determine our best way to move forward as there was a lot of interest in this property. He worked with us and our realtor to ensure that everything was in order to make the transaction as smooth as possible. We were able to get preapproved, submit a cash offer and have the offer accepted in within 72 hours. If it wasn’t for Bill’s, knowledge and expertise, there is a good chance that we would have missed out on this opportunity. We cannot thank him enough for all of his efforts and so grateful to have worked with him."

Martha Zarate

"I'm thankful that the day I called Rocket Mortgage on a Saturday, Eduardo Gomez was the representative that helped me. He took the time to explain the process and guided us every step of the way. ...I'm thankful that the day I called Rocket Mortgage on a Saturday, Eduardo Gomez was the representative that helped me. He took the time to explain the process and guided us every step of the way. He's very professional, attentive and patient. My husband and I were very comfortable throughout the whole loan process. Thank you Rocket Mortgage for having such outstanding people on your staff!"

Dave Mooney

"Ryan was very professional, courteous, mortgage adviser. He was patient with me one of his potential clients and definitely worked hard on my behalf to understand my personal goals with a refinance ...Ryan was very professional, courteous, mortgage adviser. He was patient with me one of his potential clients and definitely worked hard on my behalf to understand my personal goals with a refinance of my home and property. It is not often that I get an opportunity to work seamlessly over the phone with a personal banker going over my financial goals although he may have peers with equal skills I still wanted to thank him for his service and offer a review as he certainly deserves a great review. He is going to a professional meeting as we speak but will get back to me asap with offers. Respectfully, Dave"

Austin Brandstatter

"Every other customer service representative could learn a thing or two from Josh. I was a first time homebuyer but Josh helped me feel educated on every decision that was made providing me with help ...Every other customer service representative could learn a thing or two from Josh. I was a first time homebuyer but Josh helped me feel educated on every decision that was made providing me with help and knowledge. My experience with him was wonderful. Any question I needed answered was answered promptly. Getting ahold of him was always simple by either calling or emailing. I never felt out of touch and will absolutely deal with him again in the future for any of my future mortgage plans. 10/10"

David Valenti

"Hello, This is David Valenti and I want to share my overall experiences with Rocket Mortgage with the recent purchase of my home in Chandler, AZ. I worked with their Mortgage Specialist, David Toma ...Hello, This is David Valenti and I want to share my overall experiences with Rocket Mortgage with the recent purchase of my home in Chandler, AZ. I worked with their Mortgage Specialist, David Toma and right from the start he was not only very polite & professional BUT was very patient with me through all the details and processes… He took the time to explain everything and totally looked out for my best interest. With all of that I was not only able to lock a great rate but also with very affordable payments. David Toma listened to me and what my needs and overall objectives were with the purchase of my home. So a BIG thank you to David Toma! There were some others involved in the process including, Christina Cooper and Zaccarri Krasnov on the closing side of the process which they were also very polite and professional. So thank you to them both! Overall, I rate Q&L at 5+ Stars!! Thank you all for ALL that you do!! Sincerely, David Valenti, A Happy Q&L Customer in Chandler, AZ "

Velma Benavides

"First I want to say what a wonderful experience it is was able to work with Puppies Luna. She's very professional and very kind at the same time which makes you feel a little more at ease going ...First I want to say what a wonderful experience it is was able to work with Puppies Luna. She's very professional and very kind at the same time which makes you feel a little more at ease going through the process of trying to correct your credit in order to refinance her to get a mortgage on your home. She is so courteous and again professional and helped in such a quick and timely manner that I would recommend her for any and everybody needing to help with their credit score. If it wasn't for her I do believe I'd be losing my home to back taxes but thanks to her I'll be able to now move forward with refinancing my home and saving it. Thank you so much Poppi."

Omayma-Joanne Makki

"I was hesitant to refinance my existing loan but Ali addressed my concerns & put my mind at ease with his professionalism, communication & knowledge! Mr. Makki was very engaged, prepared, and answered...I was hesitant to refinance my existing loan but Ali addressed my concerns & put my mind at ease with his professionalism, communication & knowledge! Mr. Makki was very engaged, prepared, and answered my 10,000 questions without hesitation. He was readily available at any given day & time and was always very patient with me! Ali approached everything with thoroughness and great detail! He was readily available through each step of the process! I found the Rocket Mortgage Site very user friendly, efficient & easy to navigate through! The whole process from beginning to end wrapped up in about a month which was great!! I would highly recommend Mr. Makki to all of my colleagues, family & friends! He’s so easy to talk to and absolutely amazing! Thank you Ali for everything!"

Vu Phan
Vu Phan

Vu Phan

Rocket Mortgage
56 Reviews
Alex Ayamga

"Mr. Vu is an exceptional mortgage banker who is well endowed with an in-depth knowledge of home loan processes. Together with my wife in our attempt to buy our first house met this wonderful man who ...Mr. Vu is an exceptional mortgage banker who is well endowed with an in-depth knowledge of home loan processes. Together with my wife in our attempt to buy our first house met this wonderful man who made what most people refer to as a nightmare in a house buying the most simple and easy to follow process. He was very candid and explained every little bit of the loan process to us. We ended up buying our first home without any cumbersome loan process as Mr. Vu together with his talented team team at Rocket Mortgage really really made the loan process very quick. No wonder they are called Rocket Mortgage because they really made our loan process very quick. If given the chance to buy another house, I will never hesitate to rely on their service and I encourage any person reading this review that if you are having in mind of buying, refinancing, anything to do with mortgage loans, do not look any further than Rocket Mortgage because they will surely make your dreams come through."

Josh Whitesell

"George was THE BEST. He fought HARD to get me an aggressive rate, beating or matching other lenders, and having a great rate coupled with Rocket's smooth and easy service, it was a no brainer to use ...George was THE BEST. He fought HARD to get me an aggressive rate, beating or matching other lenders, and having a great rate coupled with Rocket's smooth and easy service, it was a no brainer to use Rocket. We got the best of both worlds: great rate, and great customer service. George was very personable, friendly, honest, no BS and a straight shooter to deal with. He was transparent and just extremely pleasant to work with. Felt like working with a friend than a banker. When we sold our house and moved to a new state, we wanted to use George again, but he wasn't licensed in our new state as we moved to a totally different region of the country. We're house shopping in our new state, and we wish we could have George again! I would 100% recommend George, just go straight to him. If you aren't feeling it with your current agent, give George a try. He was the best, hands down, 10/10, and George is the reason we are coming back to Rocket for our next mortgage. Thank you George!!"