Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 82 of 358
Matthew Markey

"Chuck was incredibly attentive throughout the entire process. Anytime I texted him, he got back to me within an hour at most, usually within minutes, and at any time of day or night. When I needed ...Chuck was incredibly attentive throughout the entire process. Anytime I texted him, he got back to me within an hour at most, usually within minutes, and at any time of day or night. When I needed updated preapproval letters, he turned them around almost immediately, sometimes within minutes of my asking. That kind of responsiveness made a huge difference, especially when we were moving fast and needed documentation on short notice. If you want a loan officer who actually picks up the phone and follows through, Chuck is it. Highly recommend."

Kiefer Cummings

"Our mortgage loan officer, Dalton, was outstanding. He was incredibly personable, quick to respond, and deeply compassionate about our goals and timeline. Dalton never judged us based on past or ...Our mortgage loan officer, Dalton, was outstanding. He was incredibly personable, quick to respond, and deeply compassionate about our goals and timeline. Dalton never judged us based on past or current events in our credit file. Instead, he reassured us that our credit was strong enough to achieve our plans, which meant the world to us. I am forever grateful to Rocket Mortgage and Dalton for making this process smooth and efficient. Dalton truly is a crown jewel to the organization—a “crown banker,” no pun intended! If I ever need to refinance or purchase another home, Rocket Mortgage will definitely be my first choice. Contrary to some online reviews, Rocket Mortgage truly lived up to its name—they were fast as a rocket (pun absolutely intended). I’m thoroughly impressed with the speed and professionalism of the entire experience. Thank you, Dalton and Rocket Mortgage!"

Christina Fox

"This was our third mortgage with Rocket Mortgage, and we can’t be more pleased. Emily went above and beyond to make the process as speedy and easy as possible. She always got back to me promptly and...This was our third mortgage with Rocket Mortgage, and we can’t be more pleased. Emily went above and beyond to make the process as speedy and easy as possible. She always got back to me promptly and answered all my questions. She even worked briefly with another colleague to get our loan to be approved faster. I would highly recommend Emily to anyone looking for a very positive mortgage experience!"

Bob Clark

"My wife and I wanted to discover a way to consolidate some bill's and have some funds available to do some much-needed home renovations through a refinance of our current home mortgage. But we ...My wife and I wanted to discover a way to consolidate some bill's and have some funds available to do some much-needed home renovations through a refinance of our current home mortgage. But we currently have a comfortable mortgage payment, so we did not want a refinance plan to greatly increase our monthly payment. Nick took a preliminary look at our financial profile and our wish list and said he was pretty confident he could work out a plan for us with a lower interest rate than would let us maintain a monthly payment in the neighborhood of our current payment. And did he! This very patient, knowledgeable professional spent much of one afternoon working on a proposal for us that met all of our expectations and more. The entire process was painless and Nick was very patient while helping us obtain necessary documents and information to complete the application process. We were very fortunate that Nick was the guy who answered the phone and offered to work with us to successfully complete the process. Thank you Nick!"

Rafael Gonzalez

"From the get-go Gabe made my buying experience a positive. He did everything and beyond to make it go well, reassure me when we had " buyer anxiety attacks", through the whole process he explained ...From the get-go Gabe made my buying experience a positive. He did everything and beyond to make it go well, reassure me when we had " buyer anxiety attacks", through the whole process he explained every detailed and the most amazing thing, even with some limitations in our debt/ income ratio we overcame the issues and I was in my new house within 2 months of starting the process. I have been recommending Gabe and the company to all my friends and even strangers when I get a chance. I had hesitated in buying a house because of all the hassle and fear of not being able to get what I wanted in a booming market, I was wrong. It was easy and we have the house of our dreams. Make sure you work with Gabe, but I will have to say that the whole team was fantastic. Enjoy your new home...just like we are! Rafael Gonzalez/ a customer and a fan!"

Angie Bennett

"I don't think I could have had a better experience for buying my first home then the one given to me by Bridgitte Allen. I had minimal experience with the home-buying process and she was there for me ...I don't think I could have had a better experience for buying my first home then the one given to me by Bridgitte Allen. I had minimal experience with the home-buying process and she was there for me every step of the way. Not only that she explained absolutely everything and I appreciated that she was forthright about my options. I would recommend her services to my closest family and friends. Thank you Bridgette a million times over for your assistance! We are in our new home now and could not be happier!"

Gladys Fernandez

"When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even ...When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even answer the phone. Somehow Mike Ayoub reached out to me and convinced me that refinancing was the way to go. The savings was there with a 15 year mortgage. Mike explained the process and got me through to the closing without any hardships. If you are looking for a Mortgage Banker, Mike Ayoub is your best choice. I loved working with him."

Nancy Gerry

"I have had numerous opportunities to work with customer service reps and I was one for our local power company. I can sense if the person I deal with is trying to create a solution or is just doing ...I have had numerous opportunities to work with customer service reps and I was one for our local power company. I can sense if the person I deal with is trying to create a solution or is just doing their job. Kyle is one of the finest customer service reps I have worked with. He provided a solution that would work for our refinance. From the very first contact with Kyle to closing Kyle was quick to respond to my questions and explain anything I didn't understand. I'm sure you already know how invaluable Kyle Bennett is to Rocket Mortgage. There are employees who are there for a paycheck and others who truly are there for the customer. Having the pleasure of experiencing Kyle's work ethic and integrity I knew he was there for me. Happy trails, Nancy Gerry"

Mackenzie Uhl

"Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire ...Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire process. She made everything easy to understand and never became frustrated when I asked questions (there were A LOT of questions). She was always available and went out of her way to make me feel comfortable and confident. Cristian even supported me emotionally when I became overwhelmed with the process. This woman is a ROCKSTAR! She deserves all the credit in the world for the job she does. I would recommend her over and over again, especially to first time homebuyers."

Luis Reyes

"My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at...My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at my job, then I tried USAA, they also turned me down because I didn't have any debt. I was about to give up until I called Rocket Mortgage and talked to Mr. Hazem, he ran my credit report and got me approved in one hour. He help me alone the way with all my questions and paper works. Thanks to him I am a happy home owner."