Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 82 of 357
Gladys Fernandez

"When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even ...When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even answer the phone. Somehow Mike Ayoub reached out to me and convinced me that refinancing was the way to go. The savings was there with a 15 year mortgage. Mike explained the process and got me through to the closing without any hardships. If you are looking for a Mortgage Banker, Mike Ayoub is your best choice. I loved working with him."

Mackenzie Uhl

"Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire ...Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire process. She made everything easy to understand and never became frustrated when I asked questions (there were A LOT of questions). She was always available and went out of her way to make me feel comfortable and confident. Cristian even supported me emotionally when I became overwhelmed with the process. This woman is a ROCKSTAR! She deserves all the credit in the world for the job she does. I would recommend her over and over again, especially to first time homebuyers."

Tom Cole
Tom Cole

Tom Cole

Rocket Mortgage
52 Reviews
R Haney

"When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is ...When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is Lord; that whatever happened through this process, that I would accept this loan being rejected or that through this process, I would be redeemed. I knew that Tom was relating to me as a person when he talked about his family and their faith. My opinion about online services in general because of the experience with RM through Tom has shifted. I thought that OL services were probably really impersonal and vacuous before this experience. Tom handled everything...and so very quickly! Yet, when I had questions, he was available in real-time through email and calls. I'm sure that RM was the right company to handle my re-fi because Tom was gracious, knowledgeable and quick to answer my questions and to lead me through the process as well as "next steps"! Thanks Tom"

Elizabeth Rodriguez

"We recently had the pleasure of working with Carlo Gasper as our lender through Rocket Mortgage, and our experience was outstanding from start to finish. From the very beginning, Carlo demonstrated ...We recently had the pleasure of working with Carlo Gasper as our lender through Rocket Mortgage, and our experience was outstanding from start to finish. From the very beginning, Carlo demonstrated exceptional professionalism. He was prompt, courteous, and thoroughly knowledgeable about the lending process. One of the standout aspects of working with Carlo was his excellent communication. He kept us informed every step of the way, providing timely updates and answering our questions with patience and clarity. We had a lot of questions by the way. But with all seriousness his responsiveness was remarkable; whether through phone calls or emails, Carlo was always available to address our concerns and provided reassurance. Overall, his professionalism, communication skills, expertise, and dedication to his clients are truly commendable. We are grateful for his support and would highly recommend him to anyone seeking a reliable and knowledgeable lender. Thank you, Carlo, for making our home-buying experience smooth and successful!"

Luis Reyes

"My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at...My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at my job, then I tried USAA, they also turned me down because I didn't have any debt. I was about to give up until I called Rocket Mortgage and talked to Mr. Hazem, he ran my credit report and got me approved in one hour. He help me alone the way with all my questions and paper works. Thanks to him I am a happy home owner."

Nero Takakura

"Working with Daniel Komertz was awesome. He is always available and willing to help. Daniel has great communication skills and is able to explain everything easily. Even if the question is not in his ...Working with Daniel Komertz was awesome. He is always available and willing to help. Daniel has great communication skills and is able to explain everything easily. Even if the question is not in his department, he goes above and beyond to make sure you get the right answer. Daniel convinced me to change mortgage companies and I’m really thankful that he did. Just so you know, I contacted my previous mortgage company with questions about refinancing a couple days before talking to Rocket Mortgage and today I closed my refinancing with Rocket Mortgage while I never heard back from my previous company! Rocket Mortgage and Daniel are just that good. Even with all the pandemic issues we have, Daniel made sure all the “i” were dotted and all the “t” crossed. Very smooth and satisfying experience. This is the time to refinance and Rocket Mortgage Mortgage and Daniel Komertz are the way to go!"

Yvonne Quin

"I'm an old fashion face to face kind of person. I was unsure of using Rocket Mortgage. Andrew Maher basically hand walked my wife and I through the entire process and allowed us to feel at ease. He ...I'm an old fashion face to face kind of person. I was unsure of using Rocket Mortgage. Andrew Maher basically hand walked my wife and I through the entire process and allowed us to feel at ease. He answered every question in a manner my wife and I understood. He was easy to reach and returned every call immediately. The process was super fast and the online access showed what step we were in and all info in that step. I was very happy with the rate Andrew originally found and then he came back later and gave us an even better rate. 2.99% is pretty great. Andrew is no nonsense and straight forward. In other words, he is honest. I am very impressed with him and if I need to refi again, I will be contacting Andrew Maher."

Katy Hough

"Peter was instrumental in helping us secure our loan. He was very patient and helpful throughout the entire process and always made himself available to answer any and all questions we had. Peter went...Peter was instrumental in helping us secure our loan. He was very patient and helpful throughout the entire process and always made himself available to answer any and all questions we had. Peter went above and beyond for us and I am so grateful. There are so many companies to choose from when you are trying to secure a loan and I highly recommend Peter at Rocket Mortgage if you want someone knowledgeable and compassionate to help you every step of the way."

Roberta Hovorka-Cramer

"Where to begin w/ the compliments and reason why Todd deserves 5 stars and MORE! I have never had any form of customer service of his caliber! He was extremely professional, responsive, relatable, ...Where to begin w/ the compliments and reason why Todd deserves 5 stars and MORE! I have never had any form of customer service of his caliber! He was extremely professional, responsive, relatable, knowledgeable, informative, experienced and the list goes on! He would respond quickly to calls and emails and even in the evening and weekends!!! Who does that! He's readily available! He even urged me to re-evaluate my current insurance as it sounded a bit high AND as a result I am now enjoying a savings of $1,200/yr!!!! Thank you, Todd! He walked me through the entire process and even anticipated my questions! I will recommend anyone who needs a loan to reach out to Todd Piechowski with Rocket Mortgage. He is a ROCK STAR Performer!"

Eric Kirkpatrick

"Working with Sean and his entire crew at rocket was a relief. This includes Sean, Ken, Cortney, Jacob, Josh, Kayla, Amber and Allen. They all made this whole scary process easy to understand and ...Working with Sean and his entire crew at rocket was a relief. This includes Sean, Ken, Cortney, Jacob, Josh, Kayla, Amber and Allen. They all made this whole scary process easy to understand and comfortable. With tons of communication. We were never left to feel like we didn’t know what was happening or what to expect next. This was our first home and they were always patient and supportive. Just down to earth, decent people. Sean especially. Best part of working with him and his team, was when one person was out or away, there’s another rep on the same team that steps in, knows your situation and continues to carry the ball forward. We were never left waiting for a call back or response to an email. The “back office” items moved almost instantly from one step to the next. Ours was a coop, bank owned foreclosure. And with all the moving parts and different parties involved, their responsiveness was key to getting the purchase done efficiently. So imagine 5 cooks in the kitchen but make them all lawyers too. This could have been a nightmare. Sean and his team made this feel easy."