Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 82 of 373
Beth Beason

"Mike was excellent in his services to help us through the process of our initial filing for a loan. Andy or I neither one are Savvy with computers. He walked us through every step as he also had to ...Mike was excellent in his services to help us through the process of our initial filing for a loan. Andy or I neither one are Savvy with computers. He walked us through every step as he also had to give us computer knowledge along the way. Spent well over half an afternoon and then evening but we finally got it done. As we began the work with other members of the loan process we would call to ask if things were correct or if we needed to do other things. Even though this was not his place to do this ,Mike would find out and call right back. Mike became our personal advisor all the way to the end. Couldn't have ask for more than he gave and would recommend friends to Rocket Mortgage due to his dedication."

Rich Tuckwell-Skuda

"Travis is AMAZING! Literally I can not say enough about this amazing and professional guy, he went above and beyond the call of duty to get not one but 3 different occasions in the space of a month. ...Travis is AMAZING! Literally I can not say enough about this amazing and professional guy, he went above and beyond the call of duty to get not one but 3 different occasions in the space of a month. We had multiple problems with 2 different owners during the process of buying our new home that meant that we lost the first two properties, and in total needed to get 3 completely different mortgages on 3 completely different properties sorted out to enable us to close by the end of the month. Travis literally worked until the early hours on many occasions and at weekends to get paperwork raised, completed and re-raised as properties dropped out. He then finally got our last property through in an amazing 15 days from start to completion to enable us to move in on our much needed move date. Genuinely if you want the best in the business Travis Totty is your guy and Rocket Mortgage will get the job done!"

Oliver Mauser

"Francisco was absolutely wonderful to work with. He helped walk me through the process of getting a mortgage as a first time homebuyer. With his help, I was connected with a wonderful real estate ...Francisco was absolutely wonderful to work with. He helped walk me through the process of getting a mortgage as a first time homebuyer. With his help, I was connected with a wonderful real estate agent, and the two of them put their heads together, found a home I thought I could only dream of affording, and got me set up with a mortgage I know I can handle without any issues. Thanks to Francisco, I finally have my own house, and I can move forward with my life and start forming a family with my girlfriend (and future wife). I finally feel like my life is coming together, and it all started with a call to Francisco. I can 100% recommend him to anyone looking to buy a home. If you (the reader) are looking at these reviews because you're undecided on if you want Francisco on your team, I would ask that you let me answer that question for you directly: you want Francisco. I could probably go on for a few more paragraphs in this review of how Francisco was able to help me secure my mortgage and my house, but I'll try to keep it succinct. Francisco was patient, knowledgeable, resourceful, attentive, available, and kind. Never once did I feel like I asked a stupid question despite me knowing practically nothing about mortgages going into the process. If you aren't convinced to choose Francisco from my review, I encourage you to read the other reviews. I'm confident that everyone else here had a similarly positive experience working with Francisco. Thank you for taking the time to read my review, and thank you to Francisco for helping me achieve independence for myself."

Binita Donohue

"With the interest rates dropping I was considering refinancing, even though I had just refinanced a year ago. Initially I had started working with another lender. Our loan was with Rocket Mortgage ...With the interest rates dropping I was considering refinancing, even though I had just refinanced a year ago. Initially I had started working with another lender. Our loan was with Rocket Mortgage and we were fully satisfied. I was just going with what I thought was a lower rate. Tim reached out to me and I am so happy that he did. He took the time to explain to me the terms of the agreement I was about to make. He also helped me understand some of the shadier lending practices that are out there. I also could tell that he would commit to doing what it takes to keep us as a client. In the whirlwind that followed I was so glad that I had someone who patiently explained what everything meant, responded to my calls/texts within minutes and made this process super smooth. He was aggressive when he needed to be and patient when he needed to be. All of the people I worked with during my refi were excellent - knowledgeable and responsive. I could not have asked for me. Honestly, I felt like he was taking care of family. Thank you so much!"

Carrie Wilkinson

"Joshua help us out with a home loan. We've gone through foreclosure number of years ago and we were very nervous about getting a new home loan. It wasn't hard to get approved and I really appreciated ...Joshua help us out with a home loan. We've gone through foreclosure number of years ago and we were very nervous about getting a new home loan. It wasn't hard to get approved and I really appreciated all of the online ability to be able to complete all the paperwork. Joshua was there whenever I had any questions and needed some reassurance. When we finally closed on the loan I already talked to him about possibly refinancing in a year or two. Our rate was good but I think we can get a better Loan in a year or two with a conventional loan and he said he would also be there for us at that time too by going from FHA to conventional. It was nice having somebody on the phone that had a friendly voice, sometimes I think we're always afraid of that person of the bank saying no when Rocket Mortgage and Joshua said yes"

Laurel Johnston

"Jeano was fabulous in providing us with a cash-out refinance at the best possible market rate for our unique situation. He’s smart, talented, and gracious. I cannot recommend him highly enough. I echo...Jeano was fabulous in providing us with a cash-out refinance at the best possible market rate for our unique situation. He’s smart, talented, and gracious. I cannot recommend him highly enough. I echo what the others have said about his communication style. He kept us in the loop constantly and was so incredibly responsive. We truly enjoyed talking with him throughout the process. It could not have been easier to get our loan done. Thanks Jeano!"

David Valenti

"Hello, This is David Valenti and I want to share my overall experiences with Rocket Mortgage with the recent purchase of my home in Chandler, AZ. I worked with their Mortgage Specialist, David Toma ...Hello, This is David Valenti and I want to share my overall experiences with Rocket Mortgage with the recent purchase of my home in Chandler, AZ. I worked with their Mortgage Specialist, David Toma and right from the start he was not only very polite & professional BUT was very patient with me through all the details and processes… He took the time to explain everything and totally looked out for my best interest. With all of that I was not only able to lock a great rate but also with very affordable payments. David Toma listened to me and what my needs and overall objectives were with the purchase of my home. So a BIG thank you to David Toma! There were some others involved in the process including, Christina Cooper and Zaccarri Krasnov on the closing side of the process which they were also very polite and professional. So thank you to them both! Overall, I rate Q&L at 5+ Stars!! Thank you all for ALL that you do!! Sincerely, David Valenti, A Happy Q&L Customer in Chandler, AZ "

Kyle Lis
Kyle Lis

Kyle Lis

Rocket Mortgage
54 Reviews
Duchy Robinson

"Kyle Lis was extremely helpful throughout my equity loan process. He was knowledgeable, responsive, and took the time to clearly explain every step. He made what could have been a stressful process ...Kyle Lis was extremely helpful throughout my equity loan process. He was knowledgeable, responsive, and took the time to clearly explain every step. He made what could have been a stressful process feel smooth and manageable. I truly appreciate his professionalism and would highly recommend him. ⭐ Detailed & Impactful Kyle Lis assisted me with my equity loan, and I couldn’t be more satisfied with the experience. From the beginning, he was patient, transparent, and highly knowledgeable. He walked me through my options, explained the terms clearly, and made sure I felt confident in every decision. Kyle was responsive to questions and kept me informed throughout the entire process. Thanks to his guidance, everything moved smoothly and efficiently. I highly recommend Kyle to anyone looking for someone trustworthy and professional to handle their financing needs."

Donna Stenzel

"Kyle was absolutely wonderful from the very first telephone call to the last. He explained the process and was patient answering all my questions. He never made me feel like just another customer. ...Kyle was absolutely wonderful from the very first telephone call to the last. He explained the process and was patient answering all my questions. He never made me feel like just another customer. He cared when my first home didn't appraise and I felt I had a pro fighting to make my dreams come true. Even when he was leaving for vacation he called and checked in with me told me he had everything ready in case I found a home when he was enjoying his well deserved time off. And that is exactly what happened. I would give him 10 stars if possible. He is a shining star! Thank you so much Kyle."

Dolores Ruscoe

"Professional, knowledgeable, quick to respond to any questions I had, no matter how trivial they were! Tyler is the person you want to guide you through your mortgage or refinance process. He is ...Professional, knowledgeable, quick to respond to any questions I had, no matter how trivial they were! Tyler is the person you want to guide you through your mortgage or refinance process. He is outstanding for excellent customer service. I felt like he truly cared about me, as a person, not just "another customer." I felt completely confident with his guidance through my recent re-fi. He was "only a phone call away" and was very prompt in returning phone calls. It was great to have his attention to detail all along my re-fi. Rocket Mortgage is fortunate to have him as an valued employee."