Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 82 of 399
Julie Eccleston
Julie Eccleston

Julie Eccleston
Rocket Mortgage
56 Reviews
Leslie Thornton

"Copy of note sent to Julie and her director.......... I had to stop and take the time out to send this note to you just to say thank you. I am very grateful for the favor you and your company have ...Copy of note sent to Julie and her director.......... I had to stop and take the time out to send this note to you just to say thank you. I am very grateful for the favor you and your company have given me. It is such a blessing. I also want to send a word of praise for Julie. She exemplifies all of the top notch qualities one appreciates in someone providing any type of service to them. She is very knowledgeable in her craft. She is very professional and really made me feel comfortable as I shared my story with her. There was no judgment. I sensed her caring attitude and her willingness to do whatever she could to assist me in accomplishing my objective. She is definitely as asset to your company. I am truly blessed to have her assigned to manage my loan application. I am also truly blessed to connect with such caring people who represent an awesome organization. Again, thank you very much for this special favor and for having such an awesome team member ! Sincerely, Leslie Thornton"

Justin Goike
Justin Goike

Justin Goike
Rocket Mortgage
56 Reviews
Paul Chapman

"Justin was terrific. 3 times, I changed my mind as to how much I was going to put down on my new mortgage and each time, he was very patient with me, even though it was probably driving him crazy with...Justin was terrific. 3 times, I changed my mind as to how much I was going to put down on my new mortgage and each time, he was very patient with me, even though it was probably driving him crazy with all of the extra work he had to do because of my mind changes. I'll always remember him for that. He was very, very easy to work with from day one and was on top of everything involving my loan and my home purchase. It wasn't easy giving up my home of 34 years and then moving over 600 miles to a new location, especially at my age, 73. But Justin was there, all the way, with his help and hard work."

Eddie Gomez
Eddie Gomez

Eddie Gomez
Rocket Mortgage
56 Reviews
Martha Zarate

"I'm thankful that the day I called Rocket Mortgage on a Saturday, Eduardo Gomez was the representative that helped me. He took the time to explain the process and guided us every step of the way. ...I'm thankful that the day I called Rocket Mortgage on a Saturday, Eduardo Gomez was the representative that helped me. He took the time to explain the process and guided us every step of the way. He's very professional, attentive and patient. My husband and I were very comfortable throughout the whole loan process. Thank you Rocket Mortgage for having such outstanding people on your staff!"

Malak Hijazi
Malak Hijazi

Malak Hijazi
Rocket Mortgage
56 Reviews
Robert Rickgauer

"I was seeking help in refinancing my home and needed a expert in the field. I was lucky enough to get Malak who did everything possible to get all requirements completed to finalize my refi. I even ...I was seeking help in refinancing my home and needed a expert in the field. I was lucky enough to get Malak who did everything possible to get all requirements completed to finalize my refi. I even ended up in the ICU with the China Virus and she was helpful in getting the refi team to change the date with no issues as I thought for sure it was going to be messed up, nope it was all done right…. I found her extremely professional, helpful, knowledgeable, polite and on task to get my refi done right. She always returned my inquires quickly and completed required task on time. She even kept track of my responsibility to complete and when I fell behind on them, she would contact me to help. I highly recommend her as your loan professional as she knows her work well, use her as she’s that good. Thanks Malak for all your help!"

Rafael Montano
Rafael Montano

Rafael Montano
Rocket Mortgage
56 Reviews
John Hurney

"Getting a mortgage or refinancing is never something someone looks forward to doing. We were moving half way across the country and were given three recommended providers. What sold us on ...Getting a mortgage or refinancing is never something someone looks forward to doing. We were moving half way across the country and were given three recommended providers. What sold us on Quicken/Rocket was Rafael. He made the process super easy and super painless. He kept us up to date on everything, even calling us during his vacation. We were never wondering what happened next. He guided us through the process in a way that made us feel like he truly cared about us. I am a 30 year attorney who was relocating for a high level job. I didn't need anything to worry about. In prior loans, I always felt like they were hiding the ball (and often they were), but Rafael was upfront and diligent. He returned calls immediately. I have done this many times and would say that each was a horrible experience. This was the first mortgage that was pain free and problem free. Can no speak higher about Rafael."

Aaron Nason
Aaron Nason

Aaron Nason
Rocket Mortgage
56 Reviews
Dennis Ringvelski

"I had some hesitancy about dealing with such a large, national company and was going to take the advice of a real estate agent to do one of the local lenders where we were buying a home in Santa Fe, ...I had some hesitancy about dealing with such a large, national company and was going to take the advice of a real estate agent to do one of the local lenders where we were buying a home in Santa Fe, NM. But I decided to look into Rocket Mortgage and see what it was like. The agent I was directed to was Aaron Nasan because he was licensed for that area also. I was so pleasantly surprised with the very personal attention he gave me. We had not done a mortgage in many years and I was somewhat leery and definitely confused with the process. He completely put me at ease with his personal and quick responses to my many (often silly I now realize) questions. He continually checked with me even when he didn't have to. We established a good relationship very quickly and I even said to my wife that I think we could count him to be a friend under other circumstances. He is an asset to Rocket Mortgage and I have told people who questioned whether it was smart to go with a large corporation like Rocket Mortgage that I would recommend Rocket Mortgage 100% for a mortgage if they ever needed to apply for one. To sum up, do not lose him. He brings expertise and the personal touch to his clients"

Bryan Pike
Bryan Pike

Bryan Pike
Rocket Mortgage
56 Reviews
Christina Kwon

"Bryan has been excellent to consult with. He really takes his time to explore options with me and provide education around home buying as this is my first experience. I called him almost on a whim ...Bryan has been excellent to consult with. He really takes his time to explore options with me and provide education around home buying as this is my first experience. I called him almost on a whim from a referral a friend gave me to see how much house I can afford in the next year.. or so. Turns out, we can make it happen a lot sooner and he has been instrumental in the process. He provided me with an introduction to a realtor and made himself readily available during my very first viewing on a weekend. He follows up frequently to make sure I am still having a good experience and/or in case I may need anything from him in the short foreseeable future. Highly recommend Bryan's consultation."

George Rasmus
George Rasmus

George Rasmus
Rocket Mortgage
56 Reviews
Josh Whitesell

"George was THE BEST. He fought HARD to get me an aggressive rate, beating or matching other lenders, and having a great rate coupled with Rocket's smooth and easy service, it was a no brainer to use ...George was THE BEST. He fought HARD to get me an aggressive rate, beating or matching other lenders, and having a great rate coupled with Rocket's smooth and easy service, it was a no brainer to use Rocket. We got the best of both worlds: great rate, and great customer service. George was very personable, friendly, honest, no BS and a straight shooter to deal with. He was transparent and just extremely pleasant to work with. Felt like working with a friend than a banker. When we sold our house and moved to a new state, we wanted to use George again, but he wasn't licensed in our new state as we moved to a totally different region of the country. We're house shopping in our new state, and we wish we could have George again! I would 100% recommend George, just go straight to him. If you aren't feeling it with your current agent, give George a try. He was the best, hands down, 10/10, and George is the reason we are coming back to Rocket for our next mortgage. Thank you George!!"

Shannon Schultz
Shannon Schultz

Shannon Schultz
Rocket Mortgage
56 Reviews
Audrey Brown

"I inquired about refinancing my house on rocket mortgage. I had no prior experience with refinancing, and when I bought my house, I wasn't really educated on the loan process. They just told me I ...I inquired about refinancing my house on rocket mortgage. I had no prior experience with refinancing, and when I bought my house, I wasn't really educated on the loan process. They just told me I could have money to buy a house and so I did. I got a call from Shannon and after two hours on the phone with her I was in the process of refinancing my house! She was extremely patient with me and explained things to me that were not properly explained to me before. She was extremely knowledgeable and friendly. I really put all my trust in her, so much so she was the only one I wanted to communicate with. I'm a very anxious person and she was there for me every step of the way!! I would I highly recommend her to anybody! Thanks so much Shannon!!"

Sage Smalley
Sage Smalley

Sage Smalley
Rocket Mortgage
56 Reviews
Chris Peyton

"My wife and I are very excited to write a review for Sage because he absolutely knocked it out of the park! We were somewhat overwhelmed when we started the pre-application process because of all the...My wife and I are very excited to write a review for Sage because he absolutely knocked it out of the park! We were somewhat overwhelmed when we started the pre-application process because of all the differing advice we'd received regarding which lender to use. We'd been told that using a 'large lender' who's not local can be detrimental to the process because they wouldn't be able to quickly respond to realtors' inquiries. I'm happy to say that advice couldn't have been further from the truth!! Sage was immediate to respond to every question or concern we had and he stayed in constant contact with our realtor so no details slipped by. He was VERY informative and helpful but not too much...he didn't try to push any additional products/or services our way he just made sure we were set up for success in purchasing our home! We even had to go through the process twice due to our first attempted purchase not working out and he didn't miss a beat! Thank you Sage, your assistance in helping us close the deal on our home is tremendously appreciated!! For anybody else reading this who may be unsure of where to go to start the mortgage process, look no further!! Chris and Emily"