Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 82 of 402
Paul Chapman

"Justin was terrific. 3 times, I changed my mind as to how much I was going to put down on my new mortgage and each time, he was very patient with me, even though it was probably driving him crazy with...Justin was terrific. 3 times, I changed my mind as to how much I was going to put down on my new mortgage and each time, he was very patient with me, even though it was probably driving him crazy with all of the extra work he had to do because of my mind changes. I'll always remember him for that. He was very, very easy to work with from day one and was on top of everything involving my loan and my home purchase. It wasn't easy giving up my home of 34 years and then moving over 600 miles to a new location, especially at my age, 73. But Justin was there, all the way, with his help and hard work."

Andreia Rodriques

"Professional, responsive, thorough, diligent, polite, informative and delightful are just a few words to describe our interaction with Hussain. I went online and entered a desire to refinance our ...Professional, responsive, thorough, diligent, polite, informative and delightful are just a few words to describe our interaction with Hussain. I went online and entered a desire to refinance our cooperative apartment with Lending Tree. The first and last call I took were with Hussain. He made me feel comfortable that my experience would be as painless as possible. He held our hands to the end and was always available to answer a question. I am a little concerned about his 24/7 schedule, but I must say it was to our advantage - as I never waited long to receive a reply. There were a few hiccups but not at the hands of Hussain and even with the hiccups the experience we had with Hussain and the other Rocket Mortgage affiliates was a pleasure. Thank you, Hussain and team."

Christopher Edwards

"Maggie, Thank you so much for all the help with my loan. I know that I wasn't your easiest customer, but it was worth it in the end. You were always on top of everything, great communication skills, ...Maggie, Thank you so much for all the help with my loan. I know that I wasn't your easiest customer, but it was worth it in the end. You were always on top of everything, great communication skills, very attentive to all the details and paperwork. There were days that I questioned if I was doing the right thing, you made me feel comfortable and at ease. It was also nice to be able to contact you at any point in time during the closing with any questions I had. It was a pleasure working with you, Thank you so much for all the hard work and getting me into my first home."

Christina Kwon

"Bryan has been excellent to consult with. He really takes his time to explore options with me and provide education around home buying as this is my first experience. I called him almost on a whim ...Bryan has been excellent to consult with. He really takes his time to explore options with me and provide education around home buying as this is my first experience. I called him almost on a whim from a referral a friend gave me to see how much house I can afford in the next year.. or so. Turns out, we can make it happen a lot sooner and he has been instrumental in the process. He provided me with an introduction to a realtor and made himself readily available during my very first viewing on a weekend. He follows up frequently to make sure I am still having a good experience and/or in case I may need anything from him in the short foreseeable future. Highly recommend Bryan's consultation."

Ted Hurlbut

"Olivia has been fantastic working with us to purchase our lake home in Michigan. Like others have commented. She makes you feel like family and truly makes you feel like she has your best interest ...Olivia has been fantastic working with us to purchase our lake home in Michigan. Like others have commented. She makes you feel like family and truly makes you feel like she has your best interest at heart. This was a big life change experience for us so we were very hesitant to proceed with a second home. Olivia answered all our questions and was never pushy to close the deal. If it was not right for us, she was ok with that also. As big as Rocket Mortgage is, the customer service has been great each step along the way for the initial inquiry to closing. We sure feel like they truly want our business which brought us back to Rocket Mortgage after we refinanced our first home."

Halle Wangler

"I joined Paul's team, The Symphony, two months into my time in The Foundation and honestly feel so blessed that I was on his team. Not only does he exuberate the Rocket Mortgage culture, but he also ...I joined Paul's team, The Symphony, two months into my time in The Foundation and honestly feel so blessed that I was on his team. Not only does he exuberate the Rocket Mortgage culture, but he also demands the highest level of excellence, execution, and accountability from his team. Paul went above and beyond to ensure that my fellow teammates and I were as prepared as we possibly could be come graduation day. He did this by constantly holding "sales clinics" during lunch and after our team huddles to rep out the CCP and discuss the Rocket Mortgage products and programs. On a daily basis, Paul assigned action items centered around sharpening our sales skills and learning the technology (AMP) that we would be using on the banking floor. In addition to this, Paul was a huge supporter of culture and innovation and helped a fellow teammate and myself create a weekly video series, "Cooper's Culture" that has spread Foundation wide and will continue into New Development. I am beyond grateful to have had Paul as a leader and a mentor and just know that he will positively impact the lives of so many more."

Chris Peyton

"My wife and I are very excited to write a review for Sage because he absolutely knocked it out of the park! We were somewhat overwhelmed when we started the pre-application process because of all the...My wife and I are very excited to write a review for Sage because he absolutely knocked it out of the park! We were somewhat overwhelmed when we started the pre-application process because of all the differing advice we'd received regarding which lender to use. We'd been told that using a 'large lender' who's not local can be detrimental to the process because they wouldn't be able to quickly respond to realtors' inquiries. I'm happy to say that advice couldn't have been further from the truth!! Sage was immediate to respond to every question or concern we had and he stayed in constant contact with our realtor so no details slipped by. He was VERY informative and helpful but not too much...he didn't try to push any additional products/or services our way he just made sure we were set up for success in purchasing our home! We even had to go through the process twice due to our first attempted purchase not working out and he didn't miss a beat! Thank you Sage, your assistance in helping us close the deal on our home is tremendously appreciated!! For anybody else reading this who may be unsure of where to go to start the mortgage process, look no further!! Chris and Emily"

Shane Buck Sr.

"I cannot say how impressed I am, not just with Marissa, but with every member of Rocket Mortgage I have dealt with. They always gave the feel that we had been personal friends for years. Each call ...I cannot say how impressed I am, not just with Marissa, but with every member of Rocket Mortgage I have dealt with. They always gave the feel that we had been personal friends for years. Each call was not as a sales or marketing call, and felt very comfortable and personal, with every concern of mine being theirs as well. The whole process was very smooth and as stress free as possible and any issues that arose, were handled quickly. Communication was great and I never once had to worry about what was going on in the process. If anyone is looking to purchase, or refinance, the only option is to give Rocket Mortgage a call, specifically work with Marissa."

Samantha Powell

"First of all I want to say thank you personally for the whole team at Rocket Mortgage they were amazing. But 1 team member Geoffrey Geist was the most amazing person I have ever come to known through ...First of all I want to say thank you personally for the whole team at Rocket Mortgage they were amazing. But 1 team member Geoffrey Geist was the most amazing person I have ever come to known through the telephone. He was attentive, passionate, and so caring in helping with the home buying process. He was there from start to finish if I ever needed anything or one of my many many question i had and had to answer them more than one time before it sunk in. But it help me to understand the home buying process and what had to be done to get there. We work together to find the perfect home and we were closed within a few months. I was ashamed to even put 5 stars when I knew he deserved all the stars in the universe. I know it would not have been so easy if I hadn't had his quideance through the whole process. There were other team members who were amazing as well but Geoffrey Geist was more like a family member to me by the time we closed on the house and that is saying alot about who Rocket Mortgage has as one great man on their team. Thank you Geoffrey for everything you helped us accomplish we have the perfect home for us."

Martha Zarate

"I'm thankful that the day I called Rocket Mortgage on a Saturday, Eduardo Gomez was the representative that helped me. He took the time to explain the process and guided us every step of the way. ...I'm thankful that the day I called Rocket Mortgage on a Saturday, Eduardo Gomez was the representative that helped me. He took the time to explain the process and guided us every step of the way. He's very professional, attentive and patient. My husband and I were very comfortable throughout the whole loan process. Thank you Rocket Mortgage for having such outstanding people on your staff!"