Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 84 of 374
Samoura Gillings

"From the very first steps of pre-approval all the way to the final signatures at closure, John was extremely informative and very diligent. I never felt left in the dark because of his frequent ...From the very first steps of pre-approval all the way to the final signatures at closure, John was extremely informative and very diligent. I never felt left in the dark because of his frequent follow-ups. He consistently kept me updated on the status of my application, ensuring no detail was overlooked. What really impressed me was his accessibility; John frequently answered my questions on weekends and went out of his way to make time to connect whenever I had a concern. Navigating a home loan can be stressful, but John’s expertise and proactive communication made me feel completely worry-free throughout the entire process. If you are looking for a seamless digital platform backed by a dedicated professional who genuinely cares about your peace of mind, I highly recommend Rocket Mortgage."

Christina Fox

"This was our third mortgage with Rocket Mortgage, and we can’t be more pleased. Emily went above and beyond to make the process as speedy and easy as possible. She always got back to me promptly and...This was our third mortgage with Rocket Mortgage, and we can’t be more pleased. Emily went above and beyond to make the process as speedy and easy as possible. She always got back to me promptly and answered all my questions. She even worked briefly with another colleague to get our loan to be approved faster. I would highly recommend Emily to anyone looking for a very positive mortgage experience!"

Bruce Borozenski

"I thought I had already done this. But, I'll do it again. My recent Refi experience with 🚀mortgage, with Martez Sanders was the smoothest and best transactions I've ever done in my lifetime, and I've...I thought I had already done this. But, I'll do it again. My recent Refi experience with 🚀mortgage, with Martez Sanders was the smoothest and best transactions I've ever done in my lifetime, and I've been involved in a few over my almost 80 years. I wasn't even sure I would even qualify, but Martez took the time with me and we found a way. He's been with them a while and really seems to know his business. He would be my goto guy if I were ever to do this again, for sure. Was a great experience working with him. Thank you, Bruce Borozenski 👍Marte Sanders 👍"

Nicole Ziegler

"A Seamless and Speedy Refinance Experience – Highly Recommend! I recently refinanced my mortgage, and I cannot express enough how positive and stress-free the entire process was! From the initial ...A Seamless and Speedy Refinance Experience – Highly Recommend! I recently refinanced my mortgage, and I cannot express enough how positive and stress-free the entire process was! From the initial application to closing, everything moved incredibly quickly and smoothly, far exceeding my expectations. The application process was straightforward and user-friendly. The online platform made it easy to upload documents, and the team was always available to answer any questions I had. They guided me through each step with clarity and professionalism, ensuring I understood all my options and the benefits of refinancing. What truly stood out was the speed at which everything was handled. Within days, my application was processed, and I was provided with competitive rates that significantly lowered my monthly payments. The communication was top-notch – I was kept in the loop at every stage, and any requests for additional information were clearly explained and promptly addressed. The closing process was equally impressive. The team coordinated everything seamlessly, and I was able to close in record time. They even accommodated my busy schedule, making sure the closing was convenient for me. The entire experience was efficient, transparent, and hassle-free. Thanks to this refinance, I’m now saving a substantial amount on my mortgage, and the quick turnaround allowed me to start benefiting from the lower rates almost immediately. If you’re considering refinancing, I highly recommend Jake Wiles Triple Crown Banker, at Rocket Mortgage. Their expertise, speed, and exceptional customer service made this one of the best financial decisions I’ve ever made! 5 stars – I couldn’t be happier with the experience!"

Rafael Gonzalez

"From the get-go Gabe made my buying experience a positive. He did everything and beyond to make it go well, reassure me when we had " buyer anxiety attacks", through the whole process he explained ...From the get-go Gabe made my buying experience a positive. He did everything and beyond to make it go well, reassure me when we had " buyer anxiety attacks", through the whole process he explained every detailed and the most amazing thing, even with some limitations in our debt/ income ratio we overcame the issues and I was in my new house within 2 months of starting the process. I have been recommending Gabe and the company to all my friends and even strangers when I get a chance. I had hesitated in buying a house because of all the hassle and fear of not being able to get what I wanted in a booming market, I was wrong. It was easy and we have the house of our dreams. Make sure you work with Gabe, but I will have to say that the whole team was fantastic. Enjoy your new home...just like we are! Rafael Gonzalez/ a customer and a fan!"

Mackenzie Uhl

"Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire ...Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire process. She made everything easy to understand and never became frustrated when I asked questions (there were A LOT of questions). She was always available and went out of her way to make me feel comfortable and confident. Cristian even supported me emotionally when I became overwhelmed with the process. This woman is a ROCKSTAR! She deserves all the credit in the world for the job she does. I would recommend her over and over again, especially to first time homebuyers."

Tom Cole
Tom Cole

Tom Cole

Rocket Mortgage
52 Reviews
R Haney

"When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is ...When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is Lord; that whatever happened through this process, that I would accept this loan being rejected or that through this process, I would be redeemed. I knew that Tom was relating to me as a person when he talked about his family and their faith. My opinion about online services in general because of the experience with RM through Tom has shifted. I thought that OL services were probably really impersonal and vacuous before this experience. Tom handled everything...and so very quickly! Yet, when I had questions, he was available in real-time through email and calls. I'm sure that RM was the right company to handle my re-fi because Tom was gracious, knowledgeable and quick to answer my questions and to lead me through the process as well as "next steps"! Thanks Tom"

Luis Reyes

"My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at...My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at my job, then I tried USAA, they also turned me down because I didn't have any debt. I was about to give up until I called Rocket Mortgage and talked to Mr. Hazem, he ran my credit report and got me approved in one hour. He help me alone the way with all my questions and paper works. Thanks to him I am a happy home owner."

Brian Driver

"I give Gino an excellent b/c he adapted to my communication style. Although not rude, I wasn't very patient with the process and wanted clear direct answers to my questions, and wanted Gino to present...I give Gino an excellent b/c he adapted to my communication style. Although not rude, I wasn't very patient with the process and wanted clear direct answers to my questions, and wanted Gino to present the options for me to decide. I didn't want the normal back and forth about how much I would like to pay per month (the answer is always as little as possible) and blah blah blah. Gino adjusted to my style and I appreciate that. He was also quite easy to either reach him or have a response in a timely manner."

Nero Takakura

"Working with Daniel Komertz was awesome. He is always available and willing to help. Daniel has great communication skills and is able to explain everything easily. Even if the question is not in his ...Working with Daniel Komertz was awesome. He is always available and willing to help. Daniel has great communication skills and is able to explain everything easily. Even if the question is not in his department, he goes above and beyond to make sure you get the right answer. Daniel convinced me to change mortgage companies and I’m really thankful that he did. Just so you know, I contacted my previous mortgage company with questions about refinancing a couple days before talking to Rocket Mortgage and today I closed my refinancing with Rocket Mortgage while I never heard back from my previous company! Rocket Mortgage and Daniel are just that good. Even with all the pandemic issues we have, Daniel made sure all the “i” were dotted and all the “t” crossed. Very smooth and satisfying experience. This is the time to refinance and Rocket Mortgage Mortgage and Daniel Komertz are the way to go!"