Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 84 of 373
Blake Carpenter
Blake Carpenter

Blake Carpenter
Rocket Mortgage
52 Reviews
Eric Mac

"**Thinking about the user's request** **Understanding the request** - The query asks for a short, positive review highlighting Blake Carpenter's skills as a loan expert. ### 5-Star Review: Blake ...**Thinking about the user's request** **Understanding the request** - The query asks for a short, positive review highlighting Blake Carpenter's skills as a loan expert. ### 5-Star Review: Blake Carpenter, Loan Expert I couldn't have asked for a better guide through the home loan maze than Blake Carpenter. His professional expertise shines through in every step, turning a potentially overwhelming process into something refreshingly straightforward. Blake's exceptional communication skills broke down complex terms into clear, digestible insights, ensuring I felt confident and informed from start to finish. Thanks to him, closing on my dream home was effortless—Blake, you're a true pro! Highly recommend to anyone navigating loans."

Tom Cole
Tom Cole

Tom Cole
Rocket Mortgage
52 Reviews
R Haney

"When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is ...When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is Lord; that whatever happened through this process, that I would accept this loan being rejected or that through this process, I would be redeemed. I knew that Tom was relating to me as a person when he talked about his family and their faith. My opinion about online services in general because of the experience with RM through Tom has shifted. I thought that OL services were probably really impersonal and vacuous before this experience. Tom handled everything...and so very quickly! Yet, when I had questions, he was available in real-time through email and calls. I'm sure that RM was the right company to handle my re-fi because Tom was gracious, knowledgeable and quick to answer my questions and to lead me through the process as well as "next steps"! Thanks Tom"

Mason Franklin
Mason Franklin

Mason Franklin
Rocket Mortgage
52 Reviews
Ryan Middlekauff

"From the very start Mason was always ahead of the game which in this industry if not things can spiral out of control. He explained to me the exact process and how long approximately it would take and...From the very start Mason was always ahead of the game which in this industry if not things can spiral out of control. He explained to me the exact process and how long approximately it would take and keep the ball rolling from day 1. Nothing better when someone gives you a deadline and lives up to it. Also Mason always made me feel like I wasn’t a burden for asking questions or to see if documents were received. All in all a perfect experience and would recommend Mason and Rocket Mortgage any day. Thanks again"

Hazem Haddad
Hazem Haddad

Hazem Haddad
Rocket Mortgage
52 Reviews
Luis Reyes

"My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at...My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at my job, then I tried USAA, they also turned me down because I didn't have any debt. I was about to give up until I called Rocket Mortgage and talked to Mr. Hazem, he ran my credit report and got me approved in one hour. He help me alone the way with all my questions and paper works. Thanks to him I am a happy home owner."

Ken Jones
Ken Jones

Ken Jones
Rocket Mortgage
52 Reviews
Tim Reese

"So I was originally applying for a mortgage loan with a different lender.I was communicating with my agent via email text and phone. Long story short the agent went on vacation for a week and didn’t ...So I was originally applying for a mortgage loan with a different lender.I was communicating with my agent via email text and phone. Long story short the agent went on vacation for a week and didn’t tell anyone about me or where we were at in the process, and needless to say I was quite frustrated. So I called up Rocket Mortgage. I got connected with Ken Jones. Right off the bat Ken was on top of it and within about an hour I was already signing documents via DocuSign. The next day Ken was unavailable, but not to worry, a member of Ken‘s team contacted me and was able to keep the ball rolling. As a team they never let me down. And now thankfully to the whole rocket mortgage team I have closed on my house and have moved in and I am most thankful for that team."

Daniel Komertz
Daniel Komertz

Daniel Komertz
Rocket Mortgage
52 Reviews
Nero Takakura

"Working with Daniel Komertz was awesome. He is always available and willing to help. Daniel has great communication skills and is able to explain everything easily. Even if the question is not in his ...Working with Daniel Komertz was awesome. He is always available and willing to help. Daniel has great communication skills and is able to explain everything easily. Even if the question is not in his department, he goes above and beyond to make sure you get the right answer. Daniel convinced me to change mortgage companies and I’m really thankful that he did. Just so you know, I contacted my previous mortgage company with questions about refinancing a couple days before talking to Rocket Mortgage and today I closed my refinancing with Rocket Mortgage while I never heard back from my previous company! Rocket Mortgage and Daniel are just that good. Even with all the pandemic issues we have, Daniel made sure all the “i” were dotted and all the “t” crossed. Very smooth and satisfying experience. This is the time to refinance and Rocket Mortgage Mortgage and Daniel Komertz are the way to go!"

Daniel Rodriguez
Daniel Rodriguez

Daniel Rodriguez
Rocket Mortgage
52 Reviews
Hector Luna Castillo

"Daniel absolutely made this life changing experience possible and extremely easy for us. From day one, his response time was almost instant and went to work to get us situated to get things done ...Daniel absolutely made this life changing experience possible and extremely easy for us. From day one, his response time was almost instant and went to work to get us situated to get things done within our timeline. As luck would have it, things out of our control pushed our timeline back a bit but this man kept up and managed all of situation im a matte that made us feel safe. Down to the last couple of details, Daniel pushed and fought for us to finish this process so my family could move by our deadline. Working in customer service myself, this experience definitely met all my conditions and Daniel went above and beyond. I will recommend everyone I can to Daniel and Rocket Mortgage. The personal touch by far made this a great family experience. Thank you Daniel for taking such good care of my family!"

Nick Sinning
Nick Sinning

Nick Sinning
Rocket Mortgage
52 Reviews
Bob Clark

"My wife and I wanted to discover a way to consolidate some bill's and have some funds available to do some much-needed home renovations through a refinance of our current home mortgage. But we ...My wife and I wanted to discover a way to consolidate some bill's and have some funds available to do some much-needed home renovations through a refinance of our current home mortgage. But we currently have a comfortable mortgage payment, so we did not want a refinance plan to greatly increase our monthly payment. Nick took a preliminary look at our financial profile and our wish list and said he was pretty confident he could work out a plan for us with a lower interest rate than would let us maintain a monthly payment in the neighborhood of our current payment. And did he! This very patient, knowledgeable professional spent much of one afternoon working on a proposal for us that met all of our expectations and more. The entire process was painless and Nick was very patient while helping us obtain necessary documents and information to complete the application process. We were very fortunate that Nick was the guy who answered the phone and offered to work with us to successfully complete the process. Thank you Nick!"

Bridgette Allen
Bridgette Allen

Bridgette Allen
Rocket Mortgage
51 Reviews
Angie Bennett

"I don't think I could have had a better experience for buying my first home then the one given to me by Bridgitte Allen. I had minimal experience with the home-buying process and she was there for me ...I don't think I could have had a better experience for buying my first home then the one given to me by Bridgitte Allen. I had minimal experience with the home-buying process and she was there for me every step of the way. Not only that she explained absolutely everything and I appreciated that she was forthright about my options. I would recommend her services to my closest family and friends. Thank you Bridgette a million times over for your assistance! We are in our new home now and could not be happier!"

Ali Alshara
Ali Alshara

Ali Alshara
Rocket Mortgage
51 Reviews
Nakesha Young

"I have had a wonderful experience with Ali at Rocket Mortgage. Everything was explained to me both verbally and on the Rocket Mortgage site on my documents page. All the documents were signed ...I have had a wonderful experience with Ali at Rocket Mortgage. Everything was explained to me both verbally and on the Rocket Mortgage site on my documents page. All the documents were signed electronically. They explained to me up front that I would be dealing with teams and I was always given a name and number to call if I wanted to speak with someone. If that person was not available, I was always instructed to hold on and I got another person who had access to my files and was able to answer my questions. I have never had a better customer service experience. I was offered multiple rates vs points options and allowed to choose which one I thought was best for me in my refinance. It was a great experience. Ali Alshara thanks so much for providing excellent service."