Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 85 of 398
Susan Fonda-Costantino

"We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things,...We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things, reached out to assist in any way she could and ultimately took care of what we needed. We highly recommend the services of Chelsea Shamon to anyone who wants things done by a caring individual who knows how to get things taken care of in a timely manner. Thank you so very much for all your support and assistance. Will certainly pass your information along to anyone looking for an excellent mortgage representative."

Bob Clark

"My wife and I wanted to discover a way to consolidate some bill's and have some funds available to do some much-needed home renovations through a refinance of our current home mortgage. But we ...My wife and I wanted to discover a way to consolidate some bill's and have some funds available to do some much-needed home renovations through a refinance of our current home mortgage. But we currently have a comfortable mortgage payment, so we did not want a refinance plan to greatly increase our monthly payment. Nick took a preliminary look at our financial profile and our wish list and said he was pretty confident he could work out a plan for us with a lower interest rate than would let us maintain a monthly payment in the neighborhood of our current payment. And did he! This very patient, knowledgeable professional spent much of one afternoon working on a proposal for us that met all of our expectations and more. The entire process was painless and Nick was very patient while helping us obtain necessary documents and information to complete the application process. We were very fortunate that Nick was the guy who answered the phone and offered to work with us to successfully complete the process. Thank you Nick!"

Rafael Gonzalez

"From the get-go Gabe made my buying experience a positive. He did everything and beyond to make it go well, reassure me when we had " buyer anxiety attacks", through the whole process he explained ...From the get-go Gabe made my buying experience a positive. He did everything and beyond to make it go well, reassure me when we had " buyer anxiety attacks", through the whole process he explained every detailed and the most amazing thing, even with some limitations in our debt/ income ratio we overcame the issues and I was in my new house within 2 months of starting the process. I have been recommending Gabe and the company to all my friends and even strangers when I get a chance. I had hesitated in buying a house because of all the hassle and fear of not being able to get what I wanted in a booming market, I was wrong. It was easy and we have the house of our dreams. Make sure you work with Gabe, but I will have to say that the whole team was fantastic. Enjoy your new home...just like we are! Rafael Gonzalez/ a customer and a fan!"

Gladys Fernandez

"When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even ...When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even answer the phone. Somehow Mike Ayoub reached out to me and convinced me that refinancing was the way to go. The savings was there with a 15 year mortgage. Mike explained the process and got me through to the closing without any hardships. If you are looking for a Mortgage Banker, Mike Ayoub is your best choice. I loved working with him."

Mackenzie Uhl

"Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire ...Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire process. She made everything easy to understand and never became frustrated when I asked questions (there were A LOT of questions). She was always available and went out of her way to make me feel comfortable and confident. Cristian even supported me emotionally when I became overwhelmed with the process. This woman is a ROCKSTAR! She deserves all the credit in the world for the job she does. I would recommend her over and over again, especially to first time homebuyers."

Tom Cole
Tom Cole

Tom Cole

Rocket Mortgage
52 Reviews
R Haney

"When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is ...When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is Lord; that whatever happened through this process, that I would accept this loan being rejected or that through this process, I would be redeemed. I knew that Tom was relating to me as a person when he talked about his family and their faith. My opinion about online services in general because of the experience with RM through Tom has shifted. I thought that OL services were probably really impersonal and vacuous before this experience. Tom handled everything...and so very quickly! Yet, when I had questions, he was available in real-time through email and calls. I'm sure that RM was the right company to handle my re-fi because Tom was gracious, knowledgeable and quick to answer my questions and to lead me through the process as well as "next steps"! Thanks Tom"

Luis Reyes

"My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at...My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at my job, then I tried USAA, they also turned me down because I didn't have any debt. I was about to give up until I called Rocket Mortgage and talked to Mr. Hazem, he ran my credit report and got me approved in one hour. He help me alone the way with all my questions and paper works. Thanks to him I am a happy home owner."

Brian Driver

"I give Gino an excellent b/c he adapted to my communication style. Although not rude, I wasn't very patient with the process and wanted clear direct answers to my questions, and wanted Gino to present...I give Gino an excellent b/c he adapted to my communication style. Although not rude, I wasn't very patient with the process and wanted clear direct answers to my questions, and wanted Gino to present the options for me to decide. I didn't want the normal back and forth about how much I would like to pay per month (the answer is always as little as possible) and blah blah blah. Gino adjusted to my style and I appreciate that. He was also quite easy to either reach him or have a response in a timely manner."

Nero Takakura

"Working with Daniel Komertz was awesome. He is always available and willing to help. Daniel has great communication skills and is able to explain everything easily. Even if the question is not in his ...Working with Daniel Komertz was awesome. He is always available and willing to help. Daniel has great communication skills and is able to explain everything easily. Even if the question is not in his department, he goes above and beyond to make sure you get the right answer. Daniel convinced me to change mortgage companies and I’m really thankful that he did. Just so you know, I contacted my previous mortgage company with questions about refinancing a couple days before talking to Rocket Mortgage and today I closed my refinancing with Rocket Mortgage while I never heard back from my previous company! Rocket Mortgage and Daniel are just that good. Even with all the pandemic issues we have, Daniel made sure all the “i” were dotted and all the “t” crossed. Very smooth and satisfying experience. This is the time to refinance and Rocket Mortgage Mortgage and Daniel Komertz are the way to go!"

Yvonne Quin

"I'm an old fashion face to face kind of person. I was unsure of using Rocket Mortgage. Andrew Maher basically hand walked my wife and I through the entire process and allowed us to feel at ease. He ...I'm an old fashion face to face kind of person. I was unsure of using Rocket Mortgage. Andrew Maher basically hand walked my wife and I through the entire process and allowed us to feel at ease. He answered every question in a manner my wife and I understood. He was easy to reach and returned every call immediately. The process was super fast and the online access showed what step we were in and all info in that step. I was very happy with the rate Andrew originally found and then he came back later and gave us an even better rate. 2.99% is pretty great. Andrew is no nonsense and straight forward. In other words, he is honest. I am very impressed with him and if I need to refi again, I will be contacting Andrew Maher."