Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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Page 85 of 358
Emmanuel Najor
Emmanuel Najor

Emmanuel Najor
Rocket Mortgage
50 Reviews
Scott Dzumaryk

"Emmanuel has done an amazing job! I contacted Emmanuel last August to refi my existing mortgage with 5th3rd. After discussing with him, I also contacted 5th 3rd to see if it was easier to keep my ...Emmanuel has done an amazing job! I contacted Emmanuel last August to refi my existing mortgage with 5th3rd. After discussing with him, I also contacted 5th 3rd to see if it was easier to keep my mortgage there. Naturally they said yes, and started the process. After giving them $400 to start the process, I never heard back. At this time, I was locked in. 4 months went by and still no refi. In the meantime, Emmanuel would continue to check in on me to see if everything was ok, and if he could help - just give hime a call. Once we rolled into 2021, I had enough. I contacted 5th 3rd (dozens of times since they don't respond to calls or emails) to cancel the refi. I reached out to Emmanuel and within a week we already had my closing scheduled for the end of January 2021. Believe it or not, this is the short story - I didn't think the hell I had to go through with the other bank was worth wasting your time. Bottom line - I will never bank with 5th 3rd again, and my future business will be with Emmanuel as well as recommendations to friends and colleagues. He did an amazing job and it was an absolute pleasure to work with him. Thank you, Scott"

Zane Radloff
Zane Radloff

Zane Radloff
Rocket Mortgage
50 Reviews
Rick Mansour

"Two words come to mind, Bravo and Outstanding. I have put off refinancing for some time do to the amount of time and effort that has been my experience in the past. Then I was referred to Zane by a ...Two words come to mind, Bravo and Outstanding. I have put off refinancing for some time do to the amount of time and effort that has been my experience in the past. Then I was referred to Zane by a very hard to please and not usually impressed friend, who was very pleased and impressed by Zane's expertise and professionalism in getting the job done. I could not agree more, the process through Zane was the easiest experience I have had in accomplishing a task in a long time. He was friendly, knowledgeable, professional, and most of all patient with someone who is not that experienced in all the on line and computer technology required now a days. He is one of the few employees I have had to interact with that had a cadence that I could understand at my age, and he has the aptitude of sensing when a customer needs assistance. A thousand thanks to him and his team for making what I thought would be a world of stress, into a positive experience."

Amanda Ross
Amanda Ross

Amanda Ross
Rocket Mortgage
50 Reviews
Christine Jasikoff

"Amanda was one of the first people that I contacted regarding refinancing! I declined her offer initially because I was going to close with another lender! Ater much thought, I decided to contact ...Amanda was one of the first people that I contacted regarding refinancing! I declined her offer initially because I was going to close with another lender! Ater much thought, I decided to contact Amanda and reviewed my numbers with her! She was so helpful, informative, and knowledgable and I am closing on a loan with Rocket Mortgage this Friday! Amanda answed all my questions and made suggestions and her knowlegde was clearly visible by the way she gave me answers to my questions! Amanda is truly an asset to your Company and I would recommend her again to anone seeking refinancing! What a pleasure to work with!"

Brie Ruggles-Sage
Brie Ruggles-Sage

Brie Ruggles-Sage
Rocket Mortgage
50 Reviews
Miguel Valdez

"I very much appreciated her patience with me throughout the process. It being a first time refi for me, she made herself available via phone call, text and email! I'm located on the West Coast and she...I very much appreciated her patience with me throughout the process. It being a first time refi for me, she made herself available via phone call, text and email! I'm located on the West Coast and she in the North East so there was a bit of time difference. She always responded in a timely manner and followed up. Anything with your home in the balance is a bit intimidating plus never meeting the actual person but Brie was professional and I was able to trust that Rocket Mortgage was the right pick for me! Thank you Brie and Rocket Mortgage!"

Christian Sherman
Christian Sherman

Christian Sherman
Rocket Mortgage
50 Reviews
Regina Harper

"Christian is without a doubt the most knowledgeable, helpful, courteous, professional loan officer that my wife and I have ever had the fortunate honor of working with. Not only was Christian always ...Christian is without a doubt the most knowledgeable, helpful, courteous, professional loan officer that my wife and I have ever had the fortunate honor of working with. Not only was Christian always on top of our loan status, he was so personable that it was like we were dealing with someone we had known for many years. After my retirement from the USMC I sold cars for 22yrs. so you can get a pretty good ideas of how many loan professionals I have come in contact with, so for me to tell you how much of a pleasure it was to have someone like Christian handle our refinance you can believe that I know what I'm talking about when I sing his praises. I will definitely recommend Rocket mortgage company and Christian to all of my friends that are thinking of buying a house or if they want to refinance their current one. Christian is truly an asset to Rocket mortgage."

Andrew Skuzenski
Andrew Skuzenski

Andrew Skuzenski
Rocket Mortgage
50 Reviews
Deborah Be

"Rocket mortgage made my dreams come true. I wasn’t the most prestigious customer who has applied to Rocket Mortgage, but Rocket Mortgage made me feel like I was there only customer. When the bid on ...Rocket mortgage made my dreams come true. I wasn’t the most prestigious customer who has applied to Rocket Mortgage, but Rocket Mortgage made me feel like I was there only customer. When the bid on my first dream house fell through, Andrew Skuzenski at Rocket Mortgage was there to transfer my application to the beautiful new home I recently purchased. Andrew gave advise on how to structure the agreement. Each and every time I txt, e-mailed or telephoned Andrew during the negotiating process, my calls were returned immediately with answers. I felt as though I was their most influential customer. Once the sales agreement was signed, staying on the same page between all parties can be a challenge. Rocket Mortgage has a CHAT line option to use during the closing process. To this day I am amazed by the action items each individual was willing to take on and able to resolve immediately with a simple CHAT question. The loan documentation process can be intimidating, but my loan was assigned a process specialists for documentation and another for communication. The Specialist along with Rocket’s website made the process flow like a stream in the mountains. My new mountain home is a dream. I believe we all agree that the purchase of a new home is to bring family together. Rocket Mortgage and especially Andrew made our dreams come true with special grace."

Vincent Tafuto
Vincent Tafuto

Vincent Tafuto
Rocket Mortgage
50 Reviews
Abraham Picou

"Although it has been awhile since we were able to finish the closing process I know that myself and my wife were very pleased with the help we received from Vinny. He was very professional and went ...Although it has been awhile since we were able to finish the closing process I know that myself and my wife were very pleased with the help we received from Vinny. He was very professional and went above and beyond as far as we were concerned. I was very impressed as he even gave me his personal cell phone number and assured me that I could call him at any time if I needed his assistance. Because of his efforts I recommend Rocket Mortgage to my friends and family. He is doing a wonderful job."

Justin Whitney
Justin Whitney

Justin Whitney
Rocket Mortgage
50 Reviews
Kathie Palmer

"What can I say other than Justin was absolutely awesome! Initially, he didn't think I would be able to be approved for the refinance I was looking for. Imagine my delight to get a call from him ...What can I say other than Justin was absolutely awesome! Initially, he didn't think I would be able to be approved for the refinance I was looking for. Imagine my delight to get a call from him later that same day letting me know he had done more research through some other resources and WAS able to approve me. I had heard horror stories about the mortgage refinance process but Justin made it a breeze. He was highly communicative, professional and knowledgeable. Thank you, Justin, for your tenacity and for making this process such a pleasant experience! You rock!!"

Joey Yelda
Joey Yelda

Joey Yelda
Rocket Mortgage
50 Reviews
Laurie Haynes Weems

"This review box is not big enough to write all the good things I have to say about Joey! We were heart broken and defeated after wasting 10 months with another lender who could not get the job done. ...This review box is not big enough to write all the good things I have to say about Joey! We were heart broken and defeated after wasting 10 months with another lender who could not get the job done. Then we gave Rocket Mortgage a try and found Joey. From the very first point of contact to the day of closing Joey was extremely professional and understanding to our situation. He is very knowledgeable, caring and kind. He answered my 5000 questions and honestly and held our hand thru every single step. I loved that he could be reached via email or text and always responded in a quick time frame. We could not have made it thru this process without him. My only complaint is that we didn't get to meet him at the closing as everything is done remotely. I have many realtor friends and have passed his name and number on many times and will continue to do so. Rocket Mortgage is blessed to have Joey on their team. Laurie W."

Alex Alhayom
Alex Alhayom

Alex Alhayom
Rocket Mortgage
49 Reviews
Edward Contreras Jr.

"I am Extremely Satisfied with Alex's Knowledge of Rocket Mortgage's Refinance System. Unlike prior Years. With a Basic knowledge of my Computer I was Able to Complete the Many Forms required to ...I am Extremely Satisfied with Alex's Knowledge of Rocket Mortgage's Refinance System. Unlike prior Years. With a Basic knowledge of my Computer I was Able to Complete the Many Forms required to Submit. He walked me through the Process with Clarity, There was no Confusion nor Doubts upon Reviewing the Document Online. I Recommend Rocket Mortgage to anybody that wants to Refinance there Home Mortgage. Edward M Conteras"