Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 85 of 373
Samantha Thomas

"Johnnie was the best we could ever ask for.we had a really complicated situation but he really helped us work through all the ins and outs of buying our first home. He was compassionate, ...Johnnie was the best we could ever ask for.we had a really complicated situation but he really helped us work through all the ins and outs of buying our first home. He was compassionate, knowledgeable, and empathetic to our situation and we felt he genuinely cared about me and our family.he always checked in with us to see how things were going and always kept us updated with the business side of things. We are very thankful we had such a wonderful representative working with us. If I've said it once I'll say it again, thank you Johnie for everything, you helped us take our dream of owning our first house to the reality of having our first home. We look forward to working with you again."

Angie Bennett

"I don't think I could have had a better experience for buying my first home then the one given to me by Bridgitte Allen. I had minimal experience with the home-buying process and she was there for me ...I don't think I could have had a better experience for buying my first home then the one given to me by Bridgitte Allen. I had minimal experience with the home-buying process and she was there for me every step of the way. Not only that she explained absolutely everything and I appreciated that she was forthright about my options. I would recommend her services to my closest family and friends. Thank you Bridgette a million times over for your assistance! We are in our new home now and could not be happier!"

Nakesha Young

"I have had a wonderful experience with Ali at Rocket Mortgage. Everything was explained to me both verbally and on the Rocket Mortgage site on my documents page. All the documents were signed ...I have had a wonderful experience with Ali at Rocket Mortgage. Everything was explained to me both verbally and on the Rocket Mortgage site on my documents page. All the documents were signed electronically. They explained to me up front that I would be dealing with teams and I was always given a name and number to call if I wanted to speak with someone. If that person was not available, I was always instructed to hold on and I got another person who had access to my files and was able to answer my questions. I have never had a better customer service experience. I was offered multiple rates vs points options and allowed to choose which one I thought was best for me in my refinance. It was a great experience. Ali Alshara thanks so much for providing excellent service."

Jack Frost

"A friend of mine had referred Cameron to refinance my mortgage. I have never dealt with someone who was more focused on my needs than he was. He was extremely friendly, courteous and efficient. He ...A friend of mine had referred Cameron to refinance my mortgage. I have never dealt with someone who was more focused on my needs than he was. He was extremely friendly, courteous and efficient. He made me feel like I was their only customer. He took stayed in contact with me through the entire process which took less than 2 weeks from beginning to closing. Even after closing, he followed up with me to thank me for my business and asked if I had any questions. With the customer dashboard, you know exactly what step you are in every day. Not once was I put on hold or transferred. I think of Cameron not only as my mortgage banker but am also to call him my friend. I promise you will not find someone more customer service oriented than Cameron and I highly, highly recommend him!"

Mackenzie Uhl

"Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire ...Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire process. She made everything easy to understand and never became frustrated when I asked questions (there were A LOT of questions). She was always available and went out of her way to make me feel comfortable and confident. Cristian even supported me emotionally when I became overwhelmed with the process. This woman is a ROCKSTAR! She deserves all the credit in the world for the job she does. I would recommend her over and over again, especially to first time homebuyers."

Joel Maldonado

"Mr. Brandon was always there for me and my family, whenever I called and left a detailed message Brandon returned my calls. No matter what time of day he made it his business to contact me with my ...Mr. Brandon was always there for me and my family, whenever I called and left a detailed message Brandon returned my calls. No matter what time of day he made it his business to contact me with my financial needs. I can say that Brandon has shown kindness and a great deal of professionalism. In short he was always on point. Thank you Brandon for working closely with me and my family and for closing the deal. And one more thing it's good to see a face that matches with your voice. :) Be well and many blessings to you and your family."

Alexis Adams Sr.

"We closed on our house the end of April 2023. I have to admit we had the best experience working with Rocket Mortgage and the entire team. Ara was assigned to our loan and he was absolutely amazing. ...We closed on our house the end of April 2023. I have to admit we had the best experience working with Rocket Mortgage and the entire team. Ara was assigned to our loan and he was absolutely amazing. We started the process with Ara around May or June 2022. Yes, at least 11 months because were doing a new construction loan. But, Ara was there every step of the way guiding us through the loan process. He never was like this loan is taking too long, so I'm out. Never. 11 months we worked closely with Ara and the Rocket Mortgage Team. Ara, is very knowledgeable with exceptional Customer Service. If you are looking for a great mortgage company to be your mortgage provider than I highly recommend Ara w/Rocket Mortgage. Best, Christy A"

Dan Orem
Dan Orem

Dan Orem

Rocket Mortgage
51 Reviews
Vinatha Kutagula

"Dan is just fantastic! Prior to taking up our loan with Rocket, we bailed out of the refinance process with another lender. I took a chance by calling Rocket and got connected with Dan. What a ...Dan is just fantastic! Prior to taking up our loan with Rocket, we bailed out of the refinance process with another lender. I took a chance by calling Rocket and got connected with Dan. What a blessing he is! He is friendly, fast, and empathetic. He made the annoying and cumbersome refinance process so easy and within the next few weeks, we closed on our home loan. I would recommend Dan to anyone wholeheartedly. He is a rockstar! Thanks Dan!"

Eric Kirkpatrick

"Working with Sean and his entire crew at rocket was a relief. This includes Sean, Ken, Cortney, Jacob, Josh, Kayla, Amber and Allen. They all made this whole scary process easy to understand and ...Working with Sean and his entire crew at rocket was a relief. This includes Sean, Ken, Cortney, Jacob, Josh, Kayla, Amber and Allen. They all made this whole scary process easy to understand and comfortable. With tons of communication. We were never left to feel like we didn’t know what was happening or what to expect next. This was our first home and they were always patient and supportive. Just down to earth, decent people. Sean especially. Best part of working with him and his team, was when one person was out or away, there’s another rep on the same team that steps in, knows your situation and continues to carry the ball forward. We were never left waiting for a call back or response to an email. The “back office” items moved almost instantly from one step to the next. Ours was a coop, bank owned foreclosure. And with all the moving parts and different parties involved, their responsiveness was key to getting the purchase done efficiently. So imagine 5 cooks in the kitchen but make them all lawyers too. This could have been a nightmare. Sean and his team made this feel easy."

Frank Cotolo

"I have had more than a few experiences concerning mortgages but none were as easily handled, no less completed, than my most recent, which was put into motion by Yoselin. When she first contacted me, ...I have had more than a few experiences concerning mortgages but none were as easily handled, no less completed, than my most recent, which was put into motion by Yoselin. When she first contacted me, I was reticent to go through the cumbersome process of refinancing, since two attempts (one with Rocket Mortgage) failed due to the incompetence of the handlers. Yoselin, after talking to me about my financial situation, assured me the process may work and if it was not for her it would not have worked. I was not easy to deal with and I was getting mixed messages from other Rocket Mortgage sources, but Yoselin showed endless patience and devotion to being my agent and interpreter, guiding me through the glitches. She was always available by phone or email (by always I mean 24/7) to answer my questions and clear up my continuing confusion about elements needed to finish the cluttered paper trail. Yoselin is, simply, the best, and I am convinced I would not have gone through the information gauntlet the process can put a person into without her guidance. I say promote her, pay her more and use her talents and methods as a template to hire or work with anyone looking for a mortgage."