Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 83 of 401
Josh Whitesell

"George was THE BEST. He fought HARD to get me an aggressive rate, beating or matching other lenders, and having a great rate coupled with Rocket's smooth and easy service, it was a no brainer to use ...George was THE BEST. He fought HARD to get me an aggressive rate, beating or matching other lenders, and having a great rate coupled with Rocket's smooth and easy service, it was a no brainer to use Rocket. We got the best of both worlds: great rate, and great customer service. George was very personable, friendly, honest, no BS and a straight shooter to deal with. He was transparent and just extremely pleasant to work with. Felt like working with a friend than a banker. When we sold our house and moved to a new state, we wanted to use George again, but he wasn't licensed in our new state as we moved to a totally different region of the country. We're house shopping in our new state, and we wish we could have George again! I would 100% recommend George, just go straight to him. If you aren't feeling it with your current agent, give George a try. He was the best, hands down, 10/10, and George is the reason we are coming back to Rocket for our next mortgage. Thank you George!!"

Tammy Trumbo

"I recently completed the mortgage loan process with Stuart at Rocket Mortgage and I couldn’t be more impressed with the exceptional level of service I received from start to finish. Stuart and team ...I recently completed the mortgage loan process with Stuart at Rocket Mortgage and I couldn’t be more impressed with the exceptional level of service I received from start to finish. Stuart and team demonstrated outstanding professionalism, transparency, and responsiveness from the initial consultation to the final closing. They took the time to thoroughly explain each step of the loan process, ensuring I understood all the terms and options available to me. Communication was prompt and clear — I always felt informed and supported. What really stood out was how smoothly everything was handled, even when unexpected issues arose. The team was proactive in finding solutions and kept the process moving efficiently. Their customer-first approach made what could have been a stressful experience feel seamless and even enjoyable. I highly recommend Rocket Mortgage to anyone looking for a mortgage lender that combines deep expertise with genuinely caring service. Thank you for helping me achieve this important milestone with such ease and confidence!"

Audrey Brown

"I inquired about refinancing my house on rocket mortgage. I had no prior experience with refinancing, and when I bought my house, I wasn't really educated on the loan process. They just told me I ...I inquired about refinancing my house on rocket mortgage. I had no prior experience with refinancing, and when I bought my house, I wasn't really educated on the loan process. They just told me I could have money to buy a house and so I did. I got a call from Shannon and after two hours on the phone with her I was in the process of refinancing my house! She was extremely patient with me and explained things to me that were not properly explained to me before. She was extremely knowledgeable and friendly. I really put all my trust in her, so much so she was the only one I wanted to communicate with. I'm a very anxious person and she was there for me every step of the way!! I would I highly recommend her to anybody! Thanks so much Shannon!!"

Anthony Leleaux

"Kevin is warm, friendly, down to earth, knowledgeable in his line of work. Not only is he an expert when it comes to refinancing at Rocket Mortgage. He is also an astute boat mechanic. In other words...Kevin is warm, friendly, down to earth, knowledgeable in his line of work. Not only is he an expert when it comes to refinancing at Rocket Mortgage. He is also an astute boat mechanic. In other words not only can he help you with the process of repairing your credit. So that you can refinance your home. And then repair your boat engine. And go for a boat ride. Rocket Mortgage should be honored to have him as part of their team. He is a loyal and trustworthy person. Which is far few and in between in these times we are in. I see him as the Reconnaissance Man for Rocket Mortgage. Why is that??? Reason being is that he falls short of nothing that he can not fix to help you close on refinancing to close on your home. And how to help you put your money to work for you!!! Last but not least he is a man of character, patience, and professionalism. Thank you Keven very much in assisting me thru this journey!!!! Sincerely, Anthony"

Shane Buck Sr.

"I cannot say how impressed I am, not just with Marissa, but with every member of Rocket Mortgage I have dealt with. They always gave the feel that we had been personal friends for years. Each call ...I cannot say how impressed I am, not just with Marissa, but with every member of Rocket Mortgage I have dealt with. They always gave the feel that we had been personal friends for years. Each call was not as a sales or marketing call, and felt very comfortable and personal, with every concern of mine being theirs as well. The whole process was very smooth and as stress free as possible and any issues that arose, were handled quickly. Communication was great and I never once had to worry about what was going on in the process. If anyone is looking to purchase, or refinance, the only option is to give Rocket Mortgage a call, specifically work with Marissa."

Ellie Gracey

"Luke was extremely professional and precise in giving me directions online, by phone, for my application to refinance my house with Rocket Mortgage. He was very congenial and patient throughout the...Luke was extremely professional and precise in giving me directions online, by phone, for my application to refinance my house with Rocket Mortgage. He was very congenial and patient throughout the process which made me feel "at ease". (This was my first time to decide to do something BIG like refinancing on my own as my late husband made such decisions....so I was very reluctant to try to refinance by myself) I was extremely pleased when Luke told me he thought my mortgage payments would be about $500.00 less than what I was paying per month. WOW, that was exciting to hear! I am so grateful to Luke for making the application process so easy to do."

Gary Wertman

"Refinancing a mortgage has the potential to be a scary process. After all, it's the largest debt most of us will ever carry. Rocket Mortgage's approach and process takes the bank bureaucracy feel out ...Refinancing a mortgage has the potential to be a scary process. After all, it's the largest debt most of us will ever carry. Rocket Mortgage's approach and process takes the bank bureaucracy feel out of the equation, and Anthony made it as painless as possible by answering my every question patiently and expertly. Equally importantly to me, he made me feel like I had a friend guiding me through the process, and not a 'rep'. I'll always appreciate it, and I hope he reads this review. Rocket Mortgage is lucky to have you, Anthony!"

Paul Werth

"I was looking to refinance and started the process with another person and the way it went was not what I was looking for. I thought the deal was dead. Then I got a call from Ashley WOW here is a ...I was looking to refinance and started the process with another person and the way it went was not what I was looking for. I thought the deal was dead. Then I got a call from Ashley WOW here is a person passionate about helping you get what works for you and has your best interest at heart. So now because of Ashley I close on my refinance next Thursday. So to all that read this if your buying refinancing do yourself a favor call Ashley she’s the goods. Hex she even sent me text messages to keep me posted on where I was in the process Ashley is awe"

Loui Harvard

"Mena is a awesome agent .he walked me through the process of refinancing with ease,no frustration or wondering what the he'll does that mean.he is professional, kind ,a great sense of humor.i ...Mena is a awesome agent .he walked me through the process of refinancing with ease,no frustration or wondering what the he'll does that mean.he is professional, kind ,a great sense of humor.i enjoyed talking to him over the phone only wished I could of met him in person. He gave me a sense of security knowing my finances and personal info was in great hands and not to be comprismised in anyway.thank you so very much for your hard work,you deserve a raise in pay caz your the real deal! Thanks again Rocket Mortgage"

Michael Reimer

"Rob was a pleasure to work with on our re-fi. He was knowledgeable and very punctual getting things done throughout the whole process. Everything he said he would do, he did. Rob did everything with ...Rob was a pleasure to work with on our re-fi. He was knowledgeable and very punctual getting things done throughout the whole process. Everything he said he would do, he did. Rob did everything with honest professionalism. It was great to get to speak with him every time I called or emailed even if he did not answer right away he always got back to me the very same day or early the next. That kind of customer service is rare today as was a welcome relief. He made the whole process very seamless. I would highly recommend Rob and Rocket to anyone. if you are already considering Rocket as your mortgage holder, ask for Rob Fawaz, you will not be disappointed."