Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 83 of 374
Jeano Kashat
Jeano Kashat

Jeano Kashat
Rocket Mortgage
54 Reviews
Laurel Johnston

"Jeano was fabulous in providing us with a cash-out refinance at the best possible market rate for our unique situation. He’s smart, talented, and gracious. I cannot recommend him highly enough. I echo...Jeano was fabulous in providing us with a cash-out refinance at the best possible market rate for our unique situation. He’s smart, talented, and gracious. I cannot recommend him highly enough. I echo what the others have said about his communication style. He kept us in the loop constantly and was so incredibly responsive. We truly enjoyed talking with him throughout the process. It could not have been easier to get our loan done. Thanks Jeano!"

Tyler Pask
Tyler Pask

Tyler Pask
Rocket Mortgage
54 Reviews
Dolores Ruscoe

"Professional, knowledgeable, quick to respond to any questions I had, no matter how trivial they were! Tyler is the person you want to guide you through your mortgage or refinance process. He is ...Professional, knowledgeable, quick to respond to any questions I had, no matter how trivial they were! Tyler is the person you want to guide you through your mortgage or refinance process. He is outstanding for excellent customer service. I felt like he truly cared about me, as a person, not just "another customer." I felt completely confident with his guidance through my recent re-fi. He was "only a phone call away" and was very prompt in returning phone calls. It was great to have his attention to detail all along my re-fi. Rocket Mortgage is fortunate to have him as an valued employee."

Caroline Roberts
Caroline Roberts

Caroline Roberts
Rocket Mortgage
54 Reviews
David Elkins

"When Caroline first called me, I was feeling very comfortable in my existing mortgage with Rocket Mortgage. Caroline showed me the benefits of doing the re-fi and I made the decision to do it. The ...When Caroline first called me, I was feeling very comfortable in my existing mortgage with Rocket Mortgage. Caroline showed me the benefits of doing the re-fi and I made the decision to do it. The process was clear and easy. I was so impressed that I gave Caroline the contact information for a friend of mine who was impressed when I told him what was being done for me. He, too, made the decision to do a re-fi of his mortgage and is equally pleased."

Sarena Scales
Sarena Scales

Sarena Scales
Rocket Mortgage
54 Reviews
Judy Wayne

"I was very impressed with Ms. Scales. She was most helpful with the multitude of documents one is now required to submit to the underwriters. 95% of the time I was able to communicate with her with ...I was very impressed with Ms. Scales. She was most helpful with the multitude of documents one is now required to submit to the underwriters. 95% of the time I was able to communicate with her with little or no delay. About two weeks prior to my closing, however, the attention shifted to a person who dealt with the underwriter and although my loan did go through, the last two weeks were quite unnerving. I was unable to consult with Ms. Scales which only increased my anxiety. She was very knowledgeable, helpful beyond question and sincere with her concern about my loan. Everything worked out well and we closed two days before the expiration of my interest rate. I am very pleased that I went with Rocket Mortgage and Rocket Mortgage. I highly recommend Ms. Scales to anyone who is interested in dealing with Rocket Mortgage. She was always available."

Shawn Williams
Shawn Williams

Shawn Williams
Rocket Mortgage
54 Reviews
Edmond Halle

"Shawn was on top of things and was very helpful while I was refinancing my mortgage with Rocket Mortgage. I would not hesitate to recommend him to anyone who was looking for a reputable loan company. ...Shawn was on top of things and was very helpful while I was refinancing my mortgage with Rocket Mortgage. I would not hesitate to recommend him to anyone who was looking for a reputable loan company. He was the person who suggested our final arrangement to complete the loan without any delays, and showed great patience to make sure I was made fully aware of the steps involved."

Jonathan Bonacci
Jonathan Bonacci

Jonathan Bonacci
Rocket Mortgage
53 Reviews
Eric Jones

"Jonathan Bonacci was a very knowledgable, friendly, and efficient representative of his company for arranging for our refinance. From the moment my wife and I started talking to him, he very quickly ...Jonathan Bonacci was a very knowledgable, friendly, and efficient representative of his company for arranging for our refinance. From the moment my wife and I started talking to him, he very quickly strived to understand what it is we were trying to accomplish. And once he understood that, he very quickly and with great thoughtfulness guided us in accomplishing what we wanted. He then guided me in a very knowledgable way in using my computer as we talked on the phone in order to get all of the preliminary paperwork accomplished which set the actual accomplishment of our refinance in motion. I think Jonathan is first rate as an agent to set up these kinds of transactions."

Blake Carpenter
Blake Carpenter

Blake Carpenter
Rocket Mortgage
53 Reviews
Eric Mac

"**Thinking about the user's request** **Understanding the request** - The query asks for a short, positive review highlighting Blake Carpenter's skills as a loan expert. ### 5-Star Review: Blake ...**Thinking about the user's request** **Understanding the request** - The query asks for a short, positive review highlighting Blake Carpenter's skills as a loan expert. ### 5-Star Review: Blake Carpenter, Loan Expert I couldn't have asked for a better guide through the home loan maze than Blake Carpenter. His professional expertise shines through in every step, turning a potentially overwhelming process into something refreshingly straightforward. Blake's exceptional communication skills broke down complex terms into clear, digestible insights, ensuring I felt confident and informed from start to finish. Thanks to him, closing on my dream home was effortless—Blake, you're a true pro! Highly recommend to anyone navigating loans."

Mason Franklin
Mason Franklin

Mason Franklin
Rocket Mortgage
53 Reviews
Ryan Middlekauff

"From the very start Mason was always ahead of the game which in this industry if not things can spiral out of control. He explained to me the exact process and how long approximately it would take and...From the very start Mason was always ahead of the game which in this industry if not things can spiral out of control. He explained to me the exact process and how long approximately it would take and keep the ball rolling from day 1. Nothing better when someone gives you a deadline and lives up to it. Also Mason always made me feel like I wasn’t a burden for asking questions or to see if documents were received. All in all a perfect experience and would recommend Mason and Rocket Mortgage any day. Thanks again"

Ken Jones
Ken Jones

Ken Jones
Rocket Mortgage
53 Reviews
Tim Reese

"So I was originally applying for a mortgage loan with a different lender.I was communicating with my agent via email text and phone. Long story short the agent went on vacation for a week and didn’t ...So I was originally applying for a mortgage loan with a different lender.I was communicating with my agent via email text and phone. Long story short the agent went on vacation for a week and didn’t tell anyone about me or where we were at in the process, and needless to say I was quite frustrated. So I called up Rocket Mortgage. I got connected with Ken Jones. Right off the bat Ken was on top of it and within about an hour I was already signing documents via DocuSign. The next day Ken was unavailable, but not to worry, a member of Ken‘s team contacted me and was able to keep the ball rolling. As a team they never let me down. And now thankfully to the whole rocket mortgage team I have closed on my house and have moved in and I am most thankful for that team."

Daniel Rodriguez
Daniel Rodriguez

Daniel Rodriguez
Rocket Mortgage
53 Reviews
Hector Luna Castillo

"Daniel absolutely made this life changing experience possible and extremely easy for us. From day one, his response time was almost instant and went to work to get us situated to get things done ...Daniel absolutely made this life changing experience possible and extremely easy for us. From day one, his response time was almost instant and went to work to get us situated to get things done within our timeline. As luck would have it, things out of our control pushed our timeline back a bit but this man kept up and managed all of situation im a matte that made us feel safe. Down to the last couple of details, Daniel pushed and fought for us to finish this process so my family could move by our deadline. Working in customer service myself, this experience definitely met all my conditions and Daniel went above and beyond. I will recommend everyone I can to Daniel and Rocket Mortgage. The personal touch by far made this a great family experience. Thank you Daniel for taking such good care of my family!"