Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 83 of 375
Francisco Duran
Francisco Duran

Francisco Duran
Rocket Mortgage
54 Reviews
Oliver Mauser

"Francisco was absolutely wonderful to work with. He helped walk me through the process of getting a mortgage as a first time homebuyer. With his help, I was connected with a wonderful real estate ...Francisco was absolutely wonderful to work with. He helped walk me through the process of getting a mortgage as a first time homebuyer. With his help, I was connected with a wonderful real estate agent, and the two of them put their heads together, found a home I thought I could only dream of affording, and got me set up with a mortgage I know I can handle without any issues. Thanks to Francisco, I finally have my own house, and I can move forward with my life and start forming a family with my girlfriend (and future wife). I finally feel like my life is coming together, and it all started with a call to Francisco. I can 100% recommend him to anyone looking to buy a home. If you (the reader) are looking at these reviews because you're undecided on if you want Francisco on your team, I would ask that you let me answer that question for you directly: you want Francisco. I could probably go on for a few more paragraphs in this review of how Francisco was able to help me secure my mortgage and my house, but I'll try to keep it succinct. Francisco was patient, knowledgeable, resourceful, attentive, available, and kind. Never once did I feel like I asked a stupid question despite me knowing practically nothing about mortgages going into the process. If you aren't convinced to choose Francisco from my review, I encourage you to read the other reviews. I'm confident that everyone else here had a similarly positive experience working with Francisco. Thank you for taking the time to read my review, and thank you to Francisco for helping me achieve independence for myself."

Tim Hicks
Tim Hicks

Tim Hicks
Rocket Mortgage
54 Reviews
Binita Donohue

"With the interest rates dropping I was considering refinancing, even though I had just refinanced a year ago. Initially I had started working with another lender. Our loan was with Rocket Mortgage ...With the interest rates dropping I was considering refinancing, even though I had just refinanced a year ago. Initially I had started working with another lender. Our loan was with Rocket Mortgage and we were fully satisfied. I was just going with what I thought was a lower rate. Tim reached out to me and I am so happy that he did. He took the time to explain to me the terms of the agreement I was about to make. He also helped me understand some of the shadier lending practices that are out there. I also could tell that he would commit to doing what it takes to keep us as a client. In the whirlwind that followed I was so glad that I had someone who patiently explained what everything meant, responded to my calls/texts within minutes and made this process super smooth. He was aggressive when he needed to be and patient when he needed to be. All of the people I worked with during my refi were excellent - knowledgeable and responsive. I could not have asked for me. Honestly, I felt like he was taking care of family. Thank you so much!"

Joshua Judkins
Joshua Judkins

Joshua Judkins
Rocket Mortgage
54 Reviews
Carrie Wilkinson

"Joshua help us out with a home loan. We've gone through foreclosure number of years ago and we were very nervous about getting a new home loan. It wasn't hard to get approved and I really appreciated ...Joshua help us out with a home loan. We've gone through foreclosure number of years ago and we were very nervous about getting a new home loan. It wasn't hard to get approved and I really appreciated all of the online ability to be able to complete all the paperwork. Joshua was there whenever I had any questions and needed some reassurance. When we finally closed on the loan I already talked to him about possibly refinancing in a year or two. Our rate was good but I think we can get a better Loan in a year or two with a conventional loan and he said he would also be there for us at that time too by going from FHA to conventional. It was nice having somebody on the phone that had a friendly voice, sometimes I think we're always afraid of that person of the bank saying no when Rocket Mortgage and Joshua said yes"

Jeano Kashat
Jeano Kashat

Jeano Kashat
Rocket Mortgage
54 Reviews
Laurel Johnston

"Jeano was fabulous in providing us with a cash-out refinance at the best possible market rate for our unique situation. He’s smart, talented, and gracious. I cannot recommend him highly enough. I echo...Jeano was fabulous in providing us with a cash-out refinance at the best possible market rate for our unique situation. He’s smart, talented, and gracious. I cannot recommend him highly enough. I echo what the others have said about his communication style. He kept us in the loop constantly and was so incredibly responsive. We truly enjoyed talking with him throughout the process. It could not have been easier to get our loan done. Thanks Jeano!"

Tyler Pask
Tyler Pask

Tyler Pask
Rocket Mortgage
54 Reviews
Dolores Ruscoe

"Professional, knowledgeable, quick to respond to any questions I had, no matter how trivial they were! Tyler is the person you want to guide you through your mortgage or refinance process. He is ...Professional, knowledgeable, quick to respond to any questions I had, no matter how trivial they were! Tyler is the person you want to guide you through your mortgage or refinance process. He is outstanding for excellent customer service. I felt like he truly cared about me, as a person, not just "another customer." I felt completely confident with his guidance through my recent re-fi. He was "only a phone call away" and was very prompt in returning phone calls. It was great to have his attention to detail all along my re-fi. Rocket Mortgage is fortunate to have him as an valued employee."

Caroline Roberts
Caroline Roberts

Caroline Roberts
Rocket Mortgage
54 Reviews
David Elkins

"When Caroline first called me, I was feeling very comfortable in my existing mortgage with Rocket Mortgage. Caroline showed me the benefits of doing the re-fi and I made the decision to do it. The ...When Caroline first called me, I was feeling very comfortable in my existing mortgage with Rocket Mortgage. Caroline showed me the benefits of doing the re-fi and I made the decision to do it. The process was clear and easy. I was so impressed that I gave Caroline the contact information for a friend of mine who was impressed when I told him what was being done for me. He, too, made the decision to do a re-fi of his mortgage and is equally pleased."

Shawn Williams
Shawn Williams

Shawn Williams
Rocket Mortgage
54 Reviews
Edmond Halle

"Shawn was on top of things and was very helpful while I was refinancing my mortgage with Rocket Mortgage. I would not hesitate to recommend him to anyone who was looking for a reputable loan company. ...Shawn was on top of things and was very helpful while I was refinancing my mortgage with Rocket Mortgage. I would not hesitate to recommend him to anyone who was looking for a reputable loan company. He was the person who suggested our final arrangement to complete the loan without any delays, and showed great patience to make sure I was made fully aware of the steps involved."

Cameron Anglin
Cameron Anglin

Cameron Anglin
Rocket Mortgage
53 Reviews
Jack Frost

"A friend of mine had referred Cameron to refinance my mortgage. I have never dealt with someone who was more focused on my needs than he was. He was extremely friendly, courteous and efficient. He ...A friend of mine had referred Cameron to refinance my mortgage. I have never dealt with someone who was more focused on my needs than he was. He was extremely friendly, courteous and efficient. He made me feel like I was their only customer. He took stayed in contact with me through the entire process which took less than 2 weeks from beginning to closing. Even after closing, he followed up with me to thank me for my business and asked if I had any questions. With the customer dashboard, you know exactly what step you are in every day. Not once was I put on hold or transferred. I think of Cameron not only as my mortgage banker but am also to call him my friend. I promise you will not find someone more customer service oriented than Cameron and I highly, highly recommend him!"

Jonathan Bonacci
Jonathan Bonacci

Jonathan Bonacci
Rocket Mortgage
53 Reviews
Eric Jones

"Jonathan Bonacci was a very knowledgable, friendly, and efficient representative of his company for arranging for our refinance. From the moment my wife and I started talking to him, he very quickly ...Jonathan Bonacci was a very knowledgable, friendly, and efficient representative of his company for arranging for our refinance. From the moment my wife and I started talking to him, he very quickly strived to understand what it is we were trying to accomplish. And once he understood that, he very quickly and with great thoughtfulness guided us in accomplishing what we wanted. He then guided me in a very knowledgable way in using my computer as we talked on the phone in order to get all of the preliminary paperwork accomplished which set the actual accomplishment of our refinance in motion. I think Jonathan is first rate as an agent to set up these kinds of transactions."

Mason Franklin
Mason Franklin

Mason Franklin
Rocket Mortgage
53 Reviews
Ryan Middlekauff

"From the very start Mason was always ahead of the game which in this industry if not things can spiral out of control. He explained to me the exact process and how long approximately it would take and...From the very start Mason was always ahead of the game which in this industry if not things can spiral out of control. He explained to me the exact process and how long approximately it would take and keep the ball rolling from day 1. Nothing better when someone gives you a deadline and lives up to it. Also Mason always made me feel like I wasn’t a burden for asking questions or to see if documents were received. All in all a perfect experience and would recommend Mason and Rocket Mortgage any day. Thanks again"