Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 83 of 399
Ellie Gracey

"Luke was extremely professional and precise in giving me directions online, by phone, for my application to refinance my house with Rocket Mortgage. He was very congenial and patient throughout the...Luke was extremely professional and precise in giving me directions online, by phone, for my application to refinance my house with Rocket Mortgage. He was very congenial and patient throughout the process which made me feel "at ease". (This was my first time to decide to do something BIG like refinancing on my own as my late husband made such decisions....so I was very reluctant to try to refinance by myself) I was extremely pleased when Luke told me he thought my mortgage payments would be about $500.00 less than what I was paying per month. WOW, that was exciting to hear! I am so grateful to Luke for making the application process so easy to do."

Gary Wertman

"Refinancing a mortgage has the potential to be a scary process. After all, it's the largest debt most of us will ever carry. Rocket Mortgage's approach and process takes the bank bureaucracy feel out ...Refinancing a mortgage has the potential to be a scary process. After all, it's the largest debt most of us will ever carry. Rocket Mortgage's approach and process takes the bank bureaucracy feel out of the equation, and Anthony made it as painless as possible by answering my every question patiently and expertly. Equally importantly to me, he made me feel like I had a friend guiding me through the process, and not a 'rep'. I'll always appreciate it, and I hope he reads this review. Rocket Mortgage is lucky to have you, Anthony!"

Paul Werth

"I was looking to refinance and started the process with another person and the way it went was not what I was looking for. I thought the deal was dead. Then I got a call from Ashley WOW here is a ...I was looking to refinance and started the process with another person and the way it went was not what I was looking for. I thought the deal was dead. Then I got a call from Ashley WOW here is a person passionate about helping you get what works for you and has your best interest at heart. So now because of Ashley I close on my refinance next Thursday. So to all that read this if your buying refinancing do yourself a favor call Ashley she’s the goods. Hex she even sent me text messages to keep me posted on where I was in the process Ashley is awe"

Samantha Powell

"First of all I want to say thank you personally for the whole team at Rocket Mortgage they were amazing. But 1 team member Geoffrey Geist was the most amazing person I have ever come to known through ...First of all I want to say thank you personally for the whole team at Rocket Mortgage they were amazing. But 1 team member Geoffrey Geist was the most amazing person I have ever come to known through the telephone. He was attentive, passionate, and so caring in helping with the home buying process. He was there from start to finish if I ever needed anything or one of my many many question i had and had to answer them more than one time before it sunk in. But it help me to understand the home buying process and what had to be done to get there. We work together to find the perfect home and we were closed within a few months. I was ashamed to even put 5 stars when I knew he deserved all the stars in the universe. I know it would not have been so easy if I hadn't had his quideance through the whole process. There were other team members who were amazing as well but Geoffrey Geist was more like a family member to me by the time we closed on the house and that is saying alot about who Rocket Mortgage has as one great man on their team. Thank you Geoffrey for everything you helped us accomplish we have the perfect home for us."

Toria Billups

"Our experience with Andra was amazing. We had two pre-approvals (one with RocketMortgage and one with another lender (not to be named)). During the pre-approval process she walked us through getting...Our experience with Andra was amazing. We had two pre-approvals (one with RocketMortgage and one with another lender (not to be named)). During the pre-approval process she walked us through getting set up with the Rocket Mortgage app, and was great at communicating if there were new things on the "To-Do- List" that needed our attention. At the time we had a signed offer contract, we notified both her and the other lender that evening at the same time. Our assumption based on the pre-approval rates of both lenders that we would have ended up choosing the other lender. We were absolutely wrong! Andra contacted us 1st thing in the morning with multiple options/promotions that were available. She did a great job explaining each one the pros and cons and made it extremely easy for us to make a decision. Just from that conversation we truly learned more about the mortgage peice of the home buying process. After that discussion we spoke with my realtor and they recommended looking into an adjustable rate mortgage. Back on the phone with Andra she explained that she had factored that into the options already and on some days depending on rates that makes most sense but based on the day we were locking it was most advantageous for us to go with a fixed rate. After locking the rate the support from Andra and the RocketMortgage team did not end. She was in contact with our realtor and title company. At closing the title company raved at the communication throughout the process with those that were representing including RocketMortgage. We want to thank Andra for her support. We are extremely blessed to have had her in our corner and would recommend her to anyone currently looking to buy a home. Toria and Joseph Billups"

Karen Brown

"When I was first contacted by Nick Karipides about refinancing my home, I was not of a mindset to do a refinance because I assumed it would be for another 30 year term. Nick told me that it would ...When I was first contacted by Nick Karipides about refinancing my home, I was not of a mindset to do a refinance because I assumed it would be for another 30 year term. Nick told me that it would only be for 20 years and my monthly payment would still be very close to what I was paying already. Still not totally convinced, I agreed to start the process and am I glad that I did. Everything that Nick said would happen in my favor by doing the refinance came to fruition. Everything went as indicated and the process was smooth and without issues from start to finish. Thanks Nick for a wonderful refinance experience."

Tammie Tellier

"My husband and I have purchased several homes and the financing process is always lengthy, complex and always a lack of communication between team members. We never gave Rocket Mortgage a thought ...My husband and I have purchased several homes and the financing process is always lengthy, complex and always a lack of communication between team members. We never gave Rocket Mortgage a thought until a few of our friends had used them and was very pleased. Aanand and the entire team at Rocket Mortgage was truly there to assist us in getting our new home! They returned calls and emails no matter the time of day or how ridiculous my questions may have been. They kept us updated regularly either with a weekly phone call or through our dashboard. Thank you again for making this new home purchase a smooth process! We will most definitely refer you and the Rocket Mortgage's team! "

Vu Phan
Vu Phan

Vu Phan

Rocket Mortgage
55 Reviews
Alex Ayamga

"Mr. Vu is an exceptional mortgage banker who is well endowed with an in-depth knowledge of home loan processes. Together with my wife in our attempt to buy our first house met this wonderful man who ...Mr. Vu is an exceptional mortgage banker who is well endowed with an in-depth knowledge of home loan processes. Together with my wife in our attempt to buy our first house met this wonderful man who made what most people refer to as a nightmare in a house buying the most simple and easy to follow process. He was very candid and explained every little bit of the loan process to us. We ended up buying our first home without any cumbersome loan process as Mr. Vu together with his talented team team at Rocket Mortgage really really made the loan process very quick. No wonder they are called Rocket Mortgage because they really made our loan process very quick. If given the chance to buy another house, I will never hesitate to rely on their service and I encourage any person reading this review that if you are having in mind of buying, refinancing, anything to do with mortgage loans, do not look any further than Rocket Mortgage because they will surely make your dreams come through."

Robbi Dunham

"I have refinanced my home 6 or 7 times in the last 25 years. This was far and away the most smooth, efficient and expedient process I've experienced. Corey was very responsive to every question, he ...I have refinanced my home 6 or 7 times in the last 25 years. This was far and away the most smooth, efficient and expedient process I've experienced. Corey was very responsive to every question, he was knowledgeable and kept me informed about every step of the process. I was referred to Corey by a dear friend and I would have no hesitation to pay it forward and refer him to anyone looking to refinance or pursue a new home mortgage."

Rich Tuckwell-Skuda

"Travis is AMAZING! Literally I can not say enough about this amazing and professional guy, he went above and beyond the call of duty to get not one but 3 different occasions in the space of a month. ...Travis is AMAZING! Literally I can not say enough about this amazing and professional guy, he went above and beyond the call of duty to get not one but 3 different occasions in the space of a month. We had multiple problems with 2 different owners during the process of buying our new home that meant that we lost the first two properties, and in total needed to get 3 completely different mortgages on 3 completely different properties sorted out to enable us to close by the end of the month. Travis literally worked until the early hours on many occasions and at weekends to get paperwork raised, completed and re-raised as properties dropped out. He then finally got our last property through in an amazing 15 days from start to completion to enable us to move in on our much needed move date. Genuinely if you want the best in the business Travis Totty is your guy and Rocket Mortgage will get the job done!"