Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 81 of 373
Victor Sanchez

"My experience working with Abe was unbelievably amazing. Little back story: two Rocket Mortgage guys called me, talking all fast and super business on the go go go. I have a speech impediment. They ...My experience working with Abe was unbelievably amazing. Little back story: two Rocket Mortgage guys called me, talking all fast and super business on the go go go. I have a speech impediment. They got impatient with me and hung up in my face!!! Some weeks go by, and those 2 guys actually gave me the idea to refinance. I called Rocket Mortgage, told them about the 2 guys that hung up in my face, and they tried to get me a refi loan, and they couldn't. Texas is near impossible to get a refi loan due all kinds of restrictions. Crazy thing, I forgot I ever called back! So I called Rocket Mortgage again out of the blue and Abe answered. I told them about the 2 guys that hung up in my face, and he seemed to take it personal! He somehow managed to squeeze out a loan even with Texas' laws and restrictions. He was patient with my and my stutter, he was diligent in his work, super knowledgeable, and was able to do what other employees at Rocket Mortgage were able to do. Save me a ton of money with a refi, was able to get me into a 20 year loan as opposed to 30. He's just... the best. Don't even consider working with anyone else if you have the option. Abe absolutely will take care of you."

Tammie Tellier

"My husband and I have purchased several homes and the financing process is always lengthy, complex and always a lack of communication between team members. We never gave Rocket Mortgage a thought ...My husband and I have purchased several homes and the financing process is always lengthy, complex and always a lack of communication between team members. We never gave Rocket Mortgage a thought until a few of our friends had used them and was very pleased. Aanand and the entire team at Rocket Mortgage was truly there to assist us in getting our new home! They returned calls and emails no matter the time of day or how ridiculous my questions may have been. They kept us updated regularly either with a weekly phone call or through our dashboard. Thank you again for making this new home purchase a smooth process! We will most definitely refer you and the Rocket Mortgage's team! "

Patrick Peterson

"Honestly one of the smoothest processes. Was our first time not using our bank and doing everything in person. Dardan was up front and very knowledgeable about what we needed to do to get credit in ...Honestly one of the smoothest processes. Was our first time not using our bank and doing everything in person. Dardan was up front and very knowledgeable about what we needed to do to get credit in the place for refinance and he was right. It all worked out and within 30 days we were closing on home refinance with just little over 1.5 % less than we currently had saving us couple hundred a month on our mortgage. This process also started at the time of the Covid-19 crisis and Dardan took extra time and made sure all was going as planned during these uncertain times. I would highly recommend him and Rocket Mortgage to anyone thinking of refinancing. If we ever do this again in the future we will absolutely use Rocket Mortgage. Thanks Dardan!"

Beth Beason

"Mike was excellent in his services to help us through the process of our initial filing for a loan. Andy or I neither one are Savvy with computers. He walked us through every step as he also had to ...Mike was excellent in his services to help us through the process of our initial filing for a loan. Andy or I neither one are Savvy with computers. He walked us through every step as he also had to give us computer knowledge along the way. Spent well over half an afternoon and then evening but we finally got it done. As we began the work with other members of the loan process we would call to ask if things were correct or if we needed to do other things. Even though this was not his place to do this ,Mike would find out and call right back. Mike became our personal advisor all the way to the end. Couldn't have ask for more than he gave and would recommend friends to Rocket Mortgage due to his dedication."

Robbi Dunham

"I have refinanced my home 6 or 7 times in the last 25 years. This was far and away the most smooth, efficient and expedient process I've experienced. Corey was very responsive to every question, he ...I have refinanced my home 6 or 7 times in the last 25 years. This was far and away the most smooth, efficient and expedient process I've experienced. Corey was very responsive to every question, he was knowledgeable and kept me informed about every step of the process. I was referred to Corey by a dear friend and I would have no hesitation to pay it forward and refer him to anyone looking to refinance or pursue a new home mortgage."

Rich Tuckwell-Skuda

"Travis is AMAZING! Literally I can not say enough about this amazing and professional guy, he went above and beyond the call of duty to get not one but 3 different occasions in the space of a month. ...Travis is AMAZING! Literally I can not say enough about this amazing and professional guy, he went above and beyond the call of duty to get not one but 3 different occasions in the space of a month. We had multiple problems with 2 different owners during the process of buying our new home that meant that we lost the first two properties, and in total needed to get 3 completely different mortgages on 3 completely different properties sorted out to enable us to close by the end of the month. Travis literally worked until the early hours on many occasions and at weekends to get paperwork raised, completed and re-raised as properties dropped out. He then finally got our last property through in an amazing 15 days from start to completion to enable us to move in on our much needed move date. Genuinely if you want the best in the business Travis Totty is your guy and Rocket Mortgage will get the job done!"

Catherine Nash

"Zena was the best part of my refinancing! She was there personally every time I called, there in emails and text messages. She would never let the ball drop, even if I was a bit delayed in my ...Zena was the best part of my refinancing! She was there personally every time I called, there in emails and text messages. She would never let the ball drop, even if I was a bit delayed in my paperwork, she was there for me every step of the way with answers, and advising on every next step that needed to be done. For me, she was the face of Rocket Mortgage, which is saying a lot, because I am extremely impressed with Rocket Mortgage and their quick turnaround. Zena said it could take as little as two weeks, and true to her word, - it did take only two weeks! I am so thrilled with her service - -I know that for the life of the loan!! - that I can call on her anytime and get her immediately on the end of the phone line! She did a great job!"

Oliver Mauser

"Francisco was absolutely wonderful to work with. He helped walk me through the process of getting a mortgage as a first time homebuyer. With his help, I was connected with a wonderful real estate ...Francisco was absolutely wonderful to work with. He helped walk me through the process of getting a mortgage as a first time homebuyer. With his help, I was connected with a wonderful real estate agent, and the two of them put their heads together, found a home I thought I could only dream of affording, and got me set up with a mortgage I know I can handle without any issues. Thanks to Francisco, I finally have my own house, and I can move forward with my life and start forming a family with my girlfriend (and future wife). I finally feel like my life is coming together, and it all started with a call to Francisco. I can 100% recommend him to anyone looking to buy a home. If you (the reader) are looking at these reviews because you're undecided on if you want Francisco on your team, I would ask that you let me answer that question for you directly: you want Francisco. I could probably go on for a few more paragraphs in this review of how Francisco was able to help me secure my mortgage and my house, but I'll try to keep it succinct. Francisco was patient, knowledgeable, resourceful, attentive, available, and kind. Never once did I feel like I asked a stupid question despite me knowing practically nothing about mortgages going into the process. If you aren't convinced to choose Francisco from my review, I encourage you to read the other reviews. I'm confident that everyone else here had a similarly positive experience working with Francisco. Thank you for taking the time to read my review, and thank you to Francisco for helping me achieve independence for myself."

Dave Mooney

"Ryan was very professional, courteous, mortgage adviser. He was patient with me one of his potential clients and definitely worked hard on my behalf to understand my personal goals with a refinance ...Ryan was very professional, courteous, mortgage adviser. He was patient with me one of his potential clients and definitely worked hard on my behalf to understand my personal goals with a refinance of my home and property. It is not often that I get an opportunity to work seamlessly over the phone with a personal banker going over my financial goals although he may have peers with equal skills I still wanted to thank him for his service and offer a review as he certainly deserves a great review. He is going to a professional meeting as we speak but will get back to me asap with offers. Respectfully, Dave"

Laurel Johnston

"Jeano was fabulous in providing us with a cash-out refinance at the best possible market rate for our unique situation. He’s smart, talented, and gracious. I cannot recommend him highly enough. I echo...Jeano was fabulous in providing us with a cash-out refinance at the best possible market rate for our unique situation. He’s smart, talented, and gracious. I cannot recommend him highly enough. I echo what the others have said about his communication style. He kept us in the loop constantly and was so incredibly responsive. We truly enjoyed talking with him throughout the process. It could not have been easier to get our loan done. Thanks Jeano!"