Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 81 of 356
Ken Jones
Ken Jones

Ken Jones
Rocket Mortgage
53 Reviews
Tim Reese

"So I was originally applying for a mortgage loan with a different lender.I was communicating with my agent via email text and phone. Long story short the agent went on vacation for a week and didn’t ...So I was originally applying for a mortgage loan with a different lender.I was communicating with my agent via email text and phone. Long story short the agent went on vacation for a week and didn’t tell anyone about me or where we were at in the process, and needless to say I was quite frustrated. So I called up Rocket Mortgage. I got connected with Ken Jones. Right off the bat Ken was on top of it and within about an hour I was already signing documents via DocuSign. The next day Ken was unavailable, but not to worry, a member of Ken‘s team contacted me and was able to keep the ball rolling. As a team they never let me down. And now thankfully to the whole rocket mortgage team I have closed on my house and have moved in and I am most thankful for that team."

Dan Orem
Dan Orem

Dan Orem
Rocket Mortgage
53 Reviews
Vinatha Kutagula

"Dan is just fantastic! Prior to taking up our loan with Rocket, we bailed out of the refinance process with another lender. I took a chance by calling Rocket and got connected with Dan. What a ...Dan is just fantastic! Prior to taking up our loan with Rocket, we bailed out of the refinance process with another lender. I took a chance by calling Rocket and got connected with Dan. What a blessing he is! He is friendly, fast, and empathetic. He made the annoying and cumbersome refinance process so easy and within the next few weeks, we closed on our home loan. I would recommend Dan to anyone wholeheartedly. He is a rockstar! Thanks Dan!"

Chuck Rehor
Chuck Rehor

Chuck Rehor
Rocket Mortgage
53 Reviews
Matthew Markey

"Chuck was incredibly attentive throughout the entire process. Anytime I texted him, he got back to me within an hour at most, usually within minutes, and at any time of day or night. When I needed ...Chuck was incredibly attentive throughout the entire process. Anytime I texted him, he got back to me within an hour at most, usually within minutes, and at any time of day or night. When I needed updated preapproval letters, he turned them around almost immediately, sometimes within minutes of my asking. That kind of responsiveness made a huge difference, especially when we were moving fast and needed documentation on short notice. If you want a loan officer who actually picks up the phone and follows through, Chuck is it. Highly recommend."

Emily Sagese
Emily Sagese

Emily Sagese
Rocket Mortgage
53 Reviews
Christina Fox

"This was our third mortgage with Rocket Mortgage, and we can’t be more pleased. Emily went above and beyond to make the process as speedy and easy as possible. She always got back to me promptly and...This was our third mortgage with Rocket Mortgage, and we can’t be more pleased. Emily went above and beyond to make the process as speedy and easy as possible. She always got back to me promptly and answered all my questions. She even worked briefly with another colleague to get our loan to be approved faster. I would highly recommend Emily to anyone looking for a very positive mortgage experience!"

Chel Shamon
Chel Shamon

Chel Shamon
Rocket Mortgage
53 Reviews
Susan Fonda-Costantino

"We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things,...We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things, reached out to assist in any way she could and ultimately took care of what we needed. We highly recommend the services of Chelsea Shamon to anyone who wants things done by a caring individual who knows how to get things taken care of in a timely manner. Thank you so very much for all your support and assistance. Will certainly pass your information along to anyone looking for an excellent mortgage representative."

Nick Sinning
Nick Sinning

Nick Sinning
Rocket Mortgage
53 Reviews
Bob Clark

"My wife and I wanted to discover a way to consolidate some bill's and have some funds available to do some much-needed home renovations through a refinance of our current home mortgage. But we ...My wife and I wanted to discover a way to consolidate some bill's and have some funds available to do some much-needed home renovations through a refinance of our current home mortgage. But we currently have a comfortable mortgage payment, so we did not want a refinance plan to greatly increase our monthly payment. Nick took a preliminary look at our financial profile and our wish list and said he was pretty confident he could work out a plan for us with a lower interest rate than would let us maintain a monthly payment in the neighborhood of our current payment. And did he! This very patient, knowledgeable professional spent much of one afternoon working on a proposal for us that met all of our expectations and more. The entire process was painless and Nick was very patient while helping us obtain necessary documents and information to complete the application process. We were very fortunate that Nick was the guy who answered the phone and offered to work with us to successfully complete the process. Thank you Nick!"

Gabe Adigun
Gabe Adigun

Gabe Adigun
Rocket Mortgage
52 Reviews
Rafael Gonzalez

"From the get-go Gabe made my buying experience a positive. He did everything and beyond to make it go well, reassure me when we had " buyer anxiety attacks", through the whole process he explained ...From the get-go Gabe made my buying experience a positive. He did everything and beyond to make it go well, reassure me when we had " buyer anxiety attacks", through the whole process he explained every detailed and the most amazing thing, even with some limitations in our debt/ income ratio we overcame the issues and I was in my new house within 2 months of starting the process. I have been recommending Gabe and the company to all my friends and even strangers when I get a chance. I had hesitated in buying a house because of all the hassle and fear of not being able to get what I wanted in a booming market, I was wrong. It was easy and we have the house of our dreams. Make sure you work with Gabe, but I will have to say that the whole team was fantastic. Enjoy your new home...just like we are! Rafael Gonzalez/ a customer and a fan!"

Mike Ayoub
Mike Ayoub

Mike Ayoub
Rocket Mortgage
52 Reviews
Gladys Fernandez

"When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even ...When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even answer the phone. Somehow Mike Ayoub reached out to me and convinced me that refinancing was the way to go. The savings was there with a 15 year mortgage. Mike explained the process and got me through to the closing without any hardships. If you are looking for a Mortgage Banker, Mike Ayoub is your best choice. I loved working with him."

Cristian Bustos
Cristian Bustos

Cristian Bustos
Rocket Mortgage
52 Reviews
Mackenzie Uhl

"Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire ...Buying a home is extremely stressful. I am only 22 years old and it is by far the most difficult task I have had to navigate. I am beyond thankful that I had Cristian by my side throughout the entire process. She made everything easy to understand and never became frustrated when I asked questions (there were A LOT of questions). She was always available and went out of her way to make me feel comfortable and confident. Cristian even supported me emotionally when I became overwhelmed with the process. This woman is a ROCKSTAR! She deserves all the credit in the world for the job she does. I would recommend her over and over again, especially to first time homebuyers."

Tom Cole
Tom Cole

Tom Cole
Rocket Mortgage
52 Reviews
R Haney

"When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is ...When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is Lord; that whatever happened through this process, that I would accept this loan being rejected or that through this process, I would be redeemed. I knew that Tom was relating to me as a person when he talked about his family and their faith. My opinion about online services in general because of the experience with RM through Tom has shifted. I thought that OL services were probably really impersonal and vacuous before this experience. Tom handled everything...and so very quickly! Yet, when I had questions, he was available in real-time through email and calls. I'm sure that RM was the right company to handle my re-fi because Tom was gracious, knowledgeable and quick to answer my questions and to lead me through the process as well as "next steps"! Thanks Tom"