Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 81 of 398
Catherine Nash

"Zena was the best part of my refinancing! She was there personally every time I called, there in emails and text messages. She would never let the ball drop, even if I was a bit delayed in my ...Zena was the best part of my refinancing! She was there personally every time I called, there in emails and text messages. She would never let the ball drop, even if I was a bit delayed in my paperwork, she was there for me every step of the way with answers, and advising on every next step that needed to be done. For me, she was the face of Rocket Mortgage, which is saying a lot, because I am extremely impressed with Rocket Mortgage and their quick turnaround. Zena said it could take as little as two weeks, and true to her word, - it did take only two weeks! I am so thrilled with her service - -I know that for the life of the loan!! - that I can call on her anytime and get her immediately on the end of the phone line! She did a great job!"

Eric Mac

"**Thinking about the user's request** **Understanding the request** - The query asks for a short, positive review highlighting Blake Carpenter's skills as a loan expert. ### 5-Star Review: Blake ...**Thinking about the user's request** **Understanding the request** - The query asks for a short, positive review highlighting Blake Carpenter's skills as a loan expert. ### 5-Star Review: Blake Carpenter, Loan Expert I couldn't have asked for a better guide through the home loan maze than Blake Carpenter. His professional expertise shines through in every step, turning a potentially overwhelming process into something refreshingly straightforward. Blake's exceptional communication skills broke down complex terms into clear, digestible insights, ensuring I felt confident and informed from start to finish. Thanks to him, closing on my dream home was effortless—Blake, you're a true pro! Highly recommend to anyone navigating loans."

Oliver Mauser

"Francisco was absolutely wonderful to work with. He helped walk me through the process of getting a mortgage as a first time homebuyer. With his help, I was connected with a wonderful real estate ...Francisco was absolutely wonderful to work with. He helped walk me through the process of getting a mortgage as a first time homebuyer. With his help, I was connected with a wonderful real estate agent, and the two of them put their heads together, found a home I thought I could only dream of affording, and got me set up with a mortgage I know I can handle without any issues. Thanks to Francisco, I finally have my own house, and I can move forward with my life and start forming a family with my girlfriend (and future wife). I finally feel like my life is coming together, and it all started with a call to Francisco. I can 100% recommend him to anyone looking to buy a home. If you (the reader) are looking at these reviews because you're undecided on if you want Francisco on your team, I would ask that you let me answer that question for you directly: you want Francisco. I could probably go on for a few more paragraphs in this review of how Francisco was able to help me secure my mortgage and my house, but I'll try to keep it succinct. Francisco was patient, knowledgeable, resourceful, attentive, available, and kind. Never once did I feel like I asked a stupid question despite me knowing practically nothing about mortgages going into the process. If you aren't convinced to choose Francisco from my review, I encourage you to read the other reviews. I'm confident that everyone else here had a similarly positive experience working with Francisco. Thank you for taking the time to read my review, and thank you to Francisco for helping me achieve independence for myself."

Michael Reimer

"Rob was a pleasure to work with on our re-fi. He was knowledgeable and very punctual getting things done throughout the whole process. Everything he said he would do, he did. Rob did everything with ...Rob was a pleasure to work with on our re-fi. He was knowledgeable and very punctual getting things done throughout the whole process. Everything he said he would do, he did. Rob did everything with honest professionalism. It was great to get to speak with him every time I called or emailed even if he did not answer right away he always got back to me the very same day or early the next. That kind of customer service is rare today as was a welcome relief. He made the whole process very seamless. I would highly recommend Rob and Rocket to anyone. if you are already considering Rocket as your mortgage holder, ask for Rob Fawaz, you will not be disappointed."

Dave Mooney

"Ryan was very professional, courteous, mortgage adviser. He was patient with me one of his potential clients and definitely worked hard on my behalf to understand my personal goals with a refinance ...Ryan was very professional, courteous, mortgage adviser. He was patient with me one of his potential clients and definitely worked hard on my behalf to understand my personal goals with a refinance of my home and property. It is not often that I get an opportunity to work seamlessly over the phone with a personal banker going over my financial goals although he may have peers with equal skills I still wanted to thank him for his service and offer a review as he certainly deserves a great review. He is going to a professional meeting as we speak but will get back to me asap with offers. Respectfully, Dave"

Omayma-Joanne Makki

"I was hesitant to refinance my existing loan but Ali addressed my concerns & put my mind at ease with his professionalism, communication & knowledge! Mr. Makki was very engaged, prepared, and answered...I was hesitant to refinance my existing loan but Ali addressed my concerns & put my mind at ease with his professionalism, communication & knowledge! Mr. Makki was very engaged, prepared, and answered my 10,000 questions without hesitation. He was readily available at any given day & time and was always very patient with me! Ali approached everything with thoroughness and great detail! He was readily available through each step of the process! I found the Rocket Mortgage Site very user friendly, efficient & easy to navigate through! The whole process from beginning to end wrapped up in about a month which was great!! I would highly recommend Mr. Makki to all of my colleagues, family & friends! He’s so easy to talk to and absolutely amazing! Thank you Ali for everything!"

Tim F

"Aanand and his team delivered an outstanding mortgage experience from start to finish. From our very first conversation through underwriting and all the way to closing, Aanand was the consummate ...Aanand and his team delivered an outstanding mortgage experience from start to finish. From our very first conversation through underwriting and all the way to closing, Aanand was the consummate professional. He was knowledgeable, responsive, patient, and always took the time to explain each step of the process, making what is often a stressful and unnerving experience feel smooth and manageable. His communication was exceptional, and I always felt informed and supported. Whenever questions arose, Aanand and his team responded promptly with clear guidance and genuine care. Their attention to detail and commitment to ensuring everything stayed on track gave me complete confidence throughout the entire loan process. If you’re looking for a mortgage lender who truly puts clients first, I cannot recommend Aanand highly enough. Thank you, Aanand, and your entire team for your professionalism, expertise, and unwavering support. You made our dream of closing on our home a reality, and we are incredibly grateful for everything you did."

Judy Wayne

"I was very impressed with Ms. Scales. She was most helpful with the multitude of documents one is now required to submit to the underwriters. 95% of the time I was able to communicate with her with ...I was very impressed with Ms. Scales. She was most helpful with the multitude of documents one is now required to submit to the underwriters. 95% of the time I was able to communicate with her with little or no delay. About two weeks prior to my closing, however, the attention shifted to a person who dealt with the underwriter and although my loan did go through, the last two weeks were quite unnerving. I was unable to consult with Ms. Scales which only increased my anxiety. She was very knowledgeable, helpful beyond question and sincere with her concern about my loan. Everything worked out well and we closed two days before the expiration of my interest rate. I am very pleased that I went with Rocket Mortgage and Rocket Mortgage. I highly recommend Ms. Scales to anyone who is interested in dealing with Rocket Mortgage. She was always available."

Robbi Dunham

"I have refinanced my home 6 or 7 times in the last 25 years. This was far and away the most smooth, efficient and expedient process I've experienced. Corey was very responsive to every question, he ...I have refinanced my home 6 or 7 times in the last 25 years. This was far and away the most smooth, efficient and expedient process I've experienced. Corey was very responsive to every question, he was knowledgeable and kept me informed about every step of the process. I was referred to Corey by a dear friend and I would have no hesitation to pay it forward and refer him to anyone looking to refinance or pursue a new home mortgage."

Samantha Thomas

"Johnnie was the best we could ever ask for.we had a really complicated situation but he really helped us work through all the ins and outs of buying our first home. He was compassionate, ...Johnnie was the best we could ever ask for.we had a really complicated situation but he really helped us work through all the ins and outs of buying our first home. He was compassionate, knowledgeable, and empathetic to our situation and we felt he genuinely cared about me and our family.he always checked in with us to see how things were going and always kept us updated with the business side of things. We are very thankful we had such a wonderful representative working with us. If I've said it once I'll say it again, thank you Johnie for everything, you helped us take our dream of owning our first house to the reality of having our first home. We look forward to working with you again."