Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 81 of 373
Bill Froehlich
Bill Froehlich

Bill Froehlich
Rocket Mortgage
55 Reviews
Laura Chapin

"My husband and I were looking to purchase a property, but didn’t know where to begin and felt very overwhelmed with the whole process. A friend suggested that we reach out to Bill with Rocket ...My husband and I were looking to purchase a property, but didn’t know where to begin and felt very overwhelmed with the whole process. A friend suggested that we reach out to Bill with Rocket Mortgage for some guidance. Billl was very knowledgeable and helped us review different options such as a new mortgage or doing a cash out refinance of our current property. He went over the pros and cons of each option, which helped us determine our best way to move forward as there was a lot of interest in this property. He worked with us and our realtor to ensure that everything was in order to make the transaction as smooth as possible. We were able to get preapproved, submit a cash offer and have the offer accepted in within 72 hours. If it wasn’t for Bill’s, knowledge and expertise, there is a good chance that we would have missed out on this opportunity. We cannot thank him enough for all of his efforts and so grateful to have worked with him."

Andra Hermz
Andra Hermz

Andra Hermz
Rocket Mortgage
55 Reviews
Toria Billups

"Our experience with Andra was amazing. We had two pre-approvals (one with RocketMortgage and one with another lender (not to be named)). During the pre-approval process she walked us through getting...Our experience with Andra was amazing. We had two pre-approvals (one with RocketMortgage and one with another lender (not to be named)). During the pre-approval process she walked us through getting set up with the Rocket Mortgage app, and was great at communicating if there were new things on the "To-Do- List" that needed our attention. At the time we had a signed offer contract, we notified both her and the other lender that evening at the same time. Our assumption based on the pre-approval rates of both lenders that we would have ended up choosing the other lender. We were absolutely wrong! Andra contacted us 1st thing in the morning with multiple options/promotions that were available. She did a great job explaining each one the pros and cons and made it extremely easy for us to make a decision. Just from that conversation we truly learned more about the mortgage peice of the home buying process. After that discussion we spoke with my realtor and they recommended looking into an adjustable rate mortgage. Back on the phone with Andra she explained that she had factored that into the options already and on some days depending on rates that makes most sense but based on the day we were locking it was most advantageous for us to go with a fixed rate. After locking the rate the support from Andra and the RocketMortgage team did not end. She was in contact with our realtor and title company. At closing the title company raved at the communication throughout the process with those that were representing including RocketMortgage. We want to thank Andra for her support. We are extremely blessed to have had her in our corner and would recommend her to anyone currently looking to buy a home. Toria and Joseph Billups"

Josh Howard
Josh Howard

Josh Howard
Rocket Mortgage
55 Reviews
Austin Brandstatter

"Every other customer service representative could learn a thing or two from Josh. I was a first time homebuyer but Josh helped me feel educated on every decision that was made providing me with help ...Every other customer service representative could learn a thing or two from Josh. I was a first time homebuyer but Josh helped me feel educated on every decision that was made providing me with help and knowledge. My experience with him was wonderful. Any question I needed answered was answered promptly. Getting ahold of him was always simple by either calling or emailing. I never felt out of touch and will absolutely deal with him again in the future for any of my future mortgage plans. 10/10"

Nick Karipides
Nick Karipides

Nick Karipides
Rocket Mortgage
55 Reviews
Karen Brown

"When I was first contacted by Nick Karipides about refinancing my home, I was not of a mindset to do a refinance because I assumed it would be for another 30 year term. Nick told me that it would ...When I was first contacted by Nick Karipides about refinancing my home, I was not of a mindset to do a refinance because I assumed it would be for another 30 year term. Nick told me that it would only be for 20 years and my monthly payment would still be very close to what I was paying already. Still not totally convinced, I agreed to start the process and am I glad that I did. Everything that Nick said would happen in my favor by doing the refinance came to fruition. Everything went as indicated and the process was smooth and without issues from start to finish. Thanks Nick for a wonderful refinance experience."

Abe Makki
Abe Makki

Abe Makki
Rocket Mortgage
55 Reviews
Victor Sanchez

"My experience working with Abe was unbelievably amazing. Little back story: two Rocket Mortgage guys called me, talking all fast and super business on the go go go. I have a speech impediment. They ...My experience working with Abe was unbelievably amazing. Little back story: two Rocket Mortgage guys called me, talking all fast and super business on the go go go. I have a speech impediment. They got impatient with me and hung up in my face!!! Some weeks go by, and those 2 guys actually gave me the idea to refinance. I called Rocket Mortgage, told them about the 2 guys that hung up in my face, and they tried to get me a refi loan, and they couldn't. Texas is near impossible to get a refi loan due all kinds of restrictions. Crazy thing, I forgot I ever called back! So I called Rocket Mortgage again out of the blue and Abe answered. I told them about the 2 guys that hung up in my face, and he seemed to take it personal! He somehow managed to squeeze out a loan even with Texas' laws and restrictions. He was patient with my and my stutter, he was diligent in his work, super knowledgeable, and was able to do what other employees at Rocket Mortgage were able to do. Save me a ton of money with a refi, was able to get me into a 20 year loan as opposed to 30. He's just... the best. Don't even consider working with anyone else if you have the option. Abe absolutely will take care of you."

Ali Makki
Ali Makki

Ali Makki
Rocket Mortgage
54 Reviews
Omayma-Joanne Makki

"I was hesitant to refinance my existing loan but Ali addressed my concerns & put my mind at ease with his professionalism, communication & knowledge! Mr. Makki was very engaged, prepared, and answered...I was hesitant to refinance my existing loan but Ali addressed my concerns & put my mind at ease with his professionalism, communication & knowledge! Mr. Makki was very engaged, prepared, and answered my 10,000 questions without hesitation. He was readily available at any given day & time and was always very patient with me! Ali approached everything with thoroughness and great detail! He was readily available through each step of the process! I found the Rocket Mortgage Site very user friendly, efficient & easy to navigate through! The whole process from beginning to end wrapped up in about a month which was great!! I would highly recommend Mr. Makki to all of my colleagues, family & friends! He’s so easy to talk to and absolutely amazing! Thank you Ali for everything!"

Aanand Mody
Aanand Mody

Aanand Mody
Rocket Mortgage
55 Reviews
Tammie Tellier

"My husband and I have purchased several homes and the financing process is always lengthy, complex and always a lack of communication between team members. We never gave Rocket Mortgage a thought ...My husband and I have purchased several homes and the financing process is always lengthy, complex and always a lack of communication between team members. We never gave Rocket Mortgage a thought until a few of our friends had used them and was very pleased. Aanand and the entire team at Rocket Mortgage was truly there to assist us in getting our new home! They returned calls and emails no matter the time of day or how ridiculous my questions may have been. They kept us updated regularly either with a weekly phone call or through our dashboard. Thank you again for making this new home purchase a smooth process! We will most definitely refer you and the Rocket Mortgage's team! "

Dardan Palaska
Dardan Palaska

Dardan Palaska
Rocket Mortgage
55 Reviews
Patrick Peterson

"Honestly one of the smoothest processes. Was our first time not using our bank and doing everything in person. Dardan was up front and very knowledgeable about what we needed to do to get credit in ...Honestly one of the smoothest processes. Was our first time not using our bank and doing everything in person. Dardan was up front and very knowledgeable about what we needed to do to get credit in the place for refinance and he was right. It all worked out and within 30 days we were closing on home refinance with just little over 1.5 % less than we currently had saving us couple hundred a month on our mortgage. This process also started at the time of the Covid-19 crisis and Dardan took extra time and made sure all was going as planned during these uncertain times. I would highly recommend him and Rocket Mortgage to anyone thinking of refinancing. If we ever do this again in the future we will absolutely use Rocket Mortgage. Thanks Dardan!"

Mike Selina
Mike Selina

Mike Selina
Rocket Mortgage
55 Reviews
Beth Beason

"Mike was excellent in his services to help us through the process of our initial filing for a loan. Andy or I neither one are Savvy with computers. He walked us through every step as he also had to ...Mike was excellent in his services to help us through the process of our initial filing for a loan. Andy or I neither one are Savvy with computers. He walked us through every step as he also had to give us computer knowledge along the way. Spent well over half an afternoon and then evening but we finally got it done. As we began the work with other members of the loan process we would call to ask if things were correct or if we needed to do other things. Even though this was not his place to do this ,Mike would find out and call right back. Mike became our personal advisor all the way to the end. Couldn't have ask for more than he gave and would recommend friends to Rocket Mortgage due to his dedication."

Travis Totty
Travis Totty

Travis Totty
Rocket Mortgage
55 Reviews
Rich Tuckwell-Skuda

"Travis is AMAZING! Literally I can not say enough about this amazing and professional guy, he went above and beyond the call of duty to get not one but 3 different occasions in the space of a month. ...Travis is AMAZING! Literally I can not say enough about this amazing and professional guy, he went above and beyond the call of duty to get not one but 3 different occasions in the space of a month. We had multiple problems with 2 different owners during the process of buying our new home that meant that we lost the first two properties, and in total needed to get 3 completely different mortgages on 3 completely different properties sorted out to enable us to close by the end of the month. Travis literally worked until the early hours on many occasions and at weekends to get paperwork raised, completed and re-raised as properties dropped out. He then finally got our last property through in an amazing 15 days from start to completion to enable us to move in on our much needed move date. Genuinely if you want the best in the business Travis Totty is your guy and Rocket Mortgage will get the job done!"