Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 86 of 374
Paul Schlaich

"George has been amazing! He was there and answered every question or concern I had about purchasing my first home. He was the first person I talked to 10 minutes after I put my information on Rocket ...George has been amazing! He was there and answered every question or concern I had about purchasing my first home. He was the first person I talked to 10 minutes after I put my information on Rocket Mortgage website. I was truly amazed how quick they reached out to me. His knowledge and professionalism is top notch! I felt at home with him and his experience with military personnel, and VA loans. He was in contact with me everyday and gave me his personal contact information just in case I had a serious question or worry no matter the time. He even got a sick during our time that side lined him from going to work, but that did not stop him from working and staying in contact and getting the loan done. Now if that doesn't make you want him as your loan officer I dont know what will. He was great and I truly recommend him to everyone that's looking for a home loan, doesn't matter if it's your first mortgage or your third. Thanks again George you will be missed! "

Roberta Hovorka-Cramer

"Where to begin w/ the compliments and reason why Todd deserves 5 stars and MORE! I have never had any form of customer service of his caliber! He was extremely professional, responsive, relatable, ...Where to begin w/ the compliments and reason why Todd deserves 5 stars and MORE! I have never had any form of customer service of his caliber! He was extremely professional, responsive, relatable, knowledgeable, informative, experienced and the list goes on! He would respond quickly to calls and emails and even in the evening and weekends!!! Who does that! He's readily available! He even urged me to re-evaluate my current insurance as it sounded a bit high AND as a result I am now enjoying a savings of $1,200/yr!!!! Thank you, Todd! He walked me through the entire process and even anticipated my questions! I will recommend anyone who needs a loan to reach out to Todd Piechowski with Rocket Mortgage. He is a ROCK STAR Performer!"

Frank Cotolo

"I have had more than a few experiences concerning mortgages but none were as easily handled, no less completed, than my most recent, which was put into motion by Yoselin. When she first contacted me, ...I have had more than a few experiences concerning mortgages but none were as easily handled, no less completed, than my most recent, which was put into motion by Yoselin. When she first contacted me, I was reticent to go through the cumbersome process of refinancing, since two attempts (one with Rocket Mortgage) failed due to the incompetence of the handlers. Yoselin, after talking to me about my financial situation, assured me the process may work and if it was not for her it would not have worked. I was not easy to deal with and I was getting mixed messages from other Rocket Mortgage sources, but Yoselin showed endless patience and devotion to being my agent and interpreter, guiding me through the glitches. She was always available by phone or email (by always I mean 24/7) to answer my questions and clear up my continuing confusion about elements needed to finish the cluttered paper trail. Yoselin is, simply, the best, and I am convinced I would not have gone through the information gauntlet the process can put a person into without her guidance. I say promote her, pay her more and use her talents and methods as a template to hire or work with anyone looking for a mortgage."

Richard Hahner

"Our recent experience with Rocket Mortgage was all that their marketing promised. Who made the process and outcome so positive we’re the personnel with whom we dealt. Tristan proved to be more than ...Our recent experience with Rocket Mortgage was all that their marketing promised. Who made the process and outcome so positive we’re the personnel with whom we dealt. Tristan proved to be more than a loan officer. He took personal interest in helping us through to closing. There was not a problem or issue he couldn’t solve. He is professional, know the business, and cares just as much for the client as for the business. He is an excellent communicator and very patient in all of cour contacts. His guidance was specific, well thought, and accurate. Tristan and the others who handled our business make Rocket Mortgage a remarkable company. Richard Hahner Pensacola"

Chris Fares

"If I could give 10 stars for Alec, I would. We spoke on the phone for about 10 minutes and he provided every once of information I needed. Moving from PA to AL has been a stressful process the last ...If I could give 10 stars for Alec, I would. We spoke on the phone for about 10 minutes and he provided every once of information I needed. Moving from PA to AL has been a stressful process the last few weeks, and Alec helped eliminate a large majority of it today. Extremely professional, laid out every step of the loan approval process, and even referred me to a different department to get as many benefits from my relocation as possible. I cannot recommend working with Alec enough. Keep up the good work!"

Gladys Fernandez

"When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even ...When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even answer the phone. Somehow Mike Ayoub reached out to me and convinced me that refinancing was the way to go. The savings was there with a 15 year mortgage. Mike explained the process and got me through to the closing without any hardships. If you are looking for a Mortgage Banker, Mike Ayoub is your best choice. I loved working with him."

Byron Goree

"I was contacted by Trevor Davis through Lending Tree and he has been the best resource I have had while trying to set up a loan. He was able to provide very creative solutions for me that I would ...I was contacted by Trevor Davis through Lending Tree and he has been the best resource I have had while trying to set up a loan. He was able to provide very creative solutions for me that I would have never thought of otherwise. Even when I told him that I was going to be doing my loan through another lender he asked about it and advised me on parts of it that seemed like they could be problematic…and he was right. Even though he was not able to provide the type of financing I was looking for he still took the time to work with me to insure that I wasn’t getting a bad deal from someone else. I would recommend Trevor to anyone because of his knowledge level and the willingness to help me even when I wasn’t buying his product. It would be nice if everyone provided this kind of service as it would make life so much easier overall."

Elisabetta Chicago

"Damon was really great to work with. The entire refinance process was clear, simple, quick and user friendly. Damon went above and beyond, was very helpful, organized, responsive, professional and ...Damon was really great to work with. The entire refinance process was clear, simple, quick and user friendly. Damon went above and beyond, was very helpful, organized, responsive, professional and personable. His experience and very detailed explanation was like no other mortgage professional I have every worked with. The entire process was complete in less than 30 days, and we were able to do everything we hoped with no surprises. We even were able to complete some of the closing docs online, and the few signatures in person on the day of closing took 10 minutes and was at our home. I highly recommend Damon Eldridge from Rocket Mortgage! Thank you so much!"

Terri Mills

"First of all I must admit that I am a very type "A" person and have to "know" the details upfront without any "surprises". With that being said, from the very first contact, William was the absolute ...First of all I must admit that I am a very type "A" person and have to "know" the details upfront without any "surprises". With that being said, from the very first contact, William was the absolute best! During the whole loan process, not only did he communicate with me online, but would make a call to see if I had any questions or concerns with encouragement to contact him if any came up that I didn't think of at that time. Not one time did I ever feel rushed or that ANY of my questions weren't significant. I feel he was very patient and went above and beyond to get my loan to the next level in a timely manner all while working diligently to make sure that it was a pleasant experience for me. I would and have recommended Rocket Mortgage to others and if they happen to get William as a part of their loan team, they should consider that a bonus. Thank you, William Forbes, for your upfront honesty and your help in getting me into my new home! :)"

Saiyouth Vongsaikham

"I had pleasure to work with Mr Phillip. He's wonderful person, honestly, trust and very helpful, Phillip was very easy to talk to events I have never see him in person. If I have questions about my ...I had pleasure to work with Mr Phillip. He's wonderful person, honestly, trust and very helpful, Phillip was very easy to talk to events I have never see him in person. If I have questions about my Loan he took the time to explain to me, I have the best experience with Rocket Mortgage on line, because Mr Phillip help me go through the simplify Mortgage process. He's Loan expert, if I have a friends or family would like to Refinance home I would recommend him to them and I would like to use this opportunity to thanks to him to help me!"