Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 88 of 374
Jacob Sapolin
Jacob Sapolin

Jacob Sapolin
Rocket Mortgage
50 Reviews
Daniel V

"Jacob is such a phenomenal associate that I've typed, erased, and retyped our interactions not knowing how best to describe the level of dedicated professionalism and compassion that Jacob can embrace...Jacob is such a phenomenal associate that I've typed, erased, and retyped our interactions not knowing how best to describe the level of dedicated professionalism and compassion that Jacob can embrace you with for like ten minutes and my oatmeal has gotten cold. Lol. Listing a condo in Pensacola, FL and uprooting 350 miles away to Jacksonville can be stressful enough on its own. Add in employment changes and that makes the process entertaining. Toss in an energetic Australian Sheppard and now you have a balancing act. Compressing this into a limited time window is a recipe for disaster. Having the house that you traversed the state to see and almost broke your body in the process of securing, fail the inspection. And, when you are at that critical intersection of time when you are permanently leaving one job and selling your home but if you do not have a home to move to, then you can not relate the start date to the new company. Furthermore, if you do not have a new job then should you leave your current? Insert Jacob's calm demeanor, the best real-estate agent ever, and a quick cry we regrouped and found a house!! Not only that but it was our favorite house and we closed earlier than originally expected!! Great team!"

Christian Sherman
Christian Sherman

Christian Sherman
Rocket Mortgage
50 Reviews
Regina Harper

"Christian is without a doubt the most knowledgeable, helpful, courteous, professional loan officer that my wife and I have ever had the fortunate honor of working with. Not only was Christian always ...Christian is without a doubt the most knowledgeable, helpful, courteous, professional loan officer that my wife and I have ever had the fortunate honor of working with. Not only was Christian always on top of our loan status, he was so personable that it was like we were dealing with someone we had known for many years. After my retirement from the USMC I sold cars for 22yrs. so you can get a pretty good ideas of how many loan professionals I have come in contact with, so for me to tell you how much of a pleasure it was to have someone like Christian handle our refinance you can believe that I know what I'm talking about when I sing his praises. I will definitely recommend Rocket mortgage company and Christian to all of my friends that are thinking of buying a house or if they want to refinance their current one. Christian is truly an asset to Rocket mortgage."

Jordan Stevens
Jordan Stevens

Jordan Stevens
Rocket Mortgage
50 Reviews
Ponmani Ilan

"had an outstanding experience working with Jordan Stevens during my mortgage process. Jordan was professional, knowledgeable, and responsive from start to finish. He took the time to explain every ...had an outstanding experience working with Jordan Stevens during my mortgage process. Jordan was professional, knowledgeable, and responsive from start to finish. He took the time to explain every step, answered all of my questions promptly, and made what could have been a stressful process feel smooth and manageable. His attention to detail and commitment to customer service gave me confidence throughout the transaction. I truly appreciated his transparency, communication, and dedication to helping me secure the best financing option for my needs. I highly recommend Jordan Stevens to anyone looking for a reliable and trustworthy mortgage lender. Thank you, Jordan, for making my home-buying experience such a positive one!"

Vincent Tafuto
Vincent Tafuto

Vincent Tafuto
Rocket Mortgage
50 Reviews
Abraham Picou

"Although it has been awhile since we were able to finish the closing process I know that myself and my wife were very pleased with the help we received from Vinny. He was very professional and went ...Although it has been awhile since we were able to finish the closing process I know that myself and my wife were very pleased with the help we received from Vinny. He was very professional and went above and beyond as far as we were concerned. I was very impressed as he even gave me his personal cell phone number and assured me that I could call him at any time if I needed his assistance. Because of his efforts I recommend Rocket Mortgage to my friends and family. He is doing a wonderful job."

Justin Whitney
Justin Whitney

Justin Whitney
Rocket Mortgage
50 Reviews
Kathie Palmer

"What can I say other than Justin was absolutely awesome! Initially, he didn't think I would be able to be approved for the refinance I was looking for. Imagine my delight to get a call from him ...What can I say other than Justin was absolutely awesome! Initially, he didn't think I would be able to be approved for the refinance I was looking for. Imagine my delight to get a call from him later that same day letting me know he had done more research through some other resources and WAS able to approve me. I had heard horror stories about the mortgage refinance process but Justin made it a breeze. He was highly communicative, professional and knowledgeable. Thank you, Justin, for your tenacity and for making this process such a pleasant experience! You rock!!"

Joey Yelda
Joey Yelda

Joey Yelda
Rocket Mortgage
50 Reviews
Laurie Haynes Weems

"This review box is not big enough to write all the good things I have to say about Joey! We were heart broken and defeated after wasting 10 months with another lender who could not get the job done. ...This review box is not big enough to write all the good things I have to say about Joey! We were heart broken and defeated after wasting 10 months with another lender who could not get the job done. Then we gave Rocket Mortgage a try and found Joey. From the very first point of contact to the day of closing Joey was extremely professional and understanding to our situation. He is very knowledgeable, caring and kind. He answered my 5000 questions and honestly and held our hand thru every single step. I loved that he could be reached via email or text and always responded in a quick time frame. We could not have made it thru this process without him. My only complaint is that we didn't get to meet him at the closing as everything is done remotely. I have many realtor friends and have passed his name and number on many times and will continue to do so. Rocket Mortgage is blessed to have Joey on their team. Laurie W."

Alex Alhayom
Alex Alhayom

Alex Alhayom
Rocket Mortgage
49 Reviews
Edward Contreras Jr.

"I am Extremely Satisfied with Alex's Knowledge of Rocket Mortgage's Refinance System. Unlike prior Years. With a Basic knowledge of my Computer I was Able to Complete the Many Forms required to ...I am Extremely Satisfied with Alex's Knowledge of Rocket Mortgage's Refinance System. Unlike prior Years. With a Basic knowledge of my Computer I was Able to Complete the Many Forms required to Submit. He walked me through the Process with Clarity, There was no Confusion nor Doubts upon Reviewing the Document Online. I Recommend Rocket Mortgage to anybody that wants to Refinance there Home Mortgage. Edward M Conteras"

Josh Caine
Josh Caine

Josh Caine
Rocket Mortgage
49 Reviews
Todd Ritchey

"My wife and I have worked with Rocket Mortgage in the past and were very satisfied with our experience. We then went to refinance our current mortgage earlier this year we had a terrible experience ...My wife and I have worked with Rocket Mortgage in the past and were very satisfied with our experience. We then went to refinance our current mortgage earlier this year we had a terrible experience with the loan officers we were put in touch with and wasted 3 months with nothing positive coming out of it. When RM contacted us again to refinance our loan, I told them I wasn't interested in working with them and they asked that we give them one more opportunity and they would put us in contact with a loan officer that specializes in self-employed. Josh came into the picture and I immediately explained my lack of confidence in RM. He proved me wrong! Josh did a very good job to follow up with me, understood the process and how to handle different situations as they arose, and helped us get through everything getting our loan closed this time. Although I think RM has work to do prior to soliciting current clients, Josh was excellent and a pleasure to work with. If i was going to apply for another loan I would deffinately prefer to work with Josh. Thank Josh"

Michael Dimachki
Michael Dimachki

Michael Dimachki
Rocket Mortgage
49 Reviews
Kathleen Maki- Harmon

"Michael is excellent to work with during the home buying process. He, from our first contact to post closing, was professional, anticipated our needs, responsive to our questions, and demonstrated ...Michael is excellent to work with during the home buying process. He, from our first contact to post closing, was professional, anticipated our needs, responsive to our questions, and demonstrated his deep expertise and competence every step of the way. At closing, the title company agent and our realtor discussed how they appreciated Michael's attention to detail and exceptional service. I overhead them both say they will absolutely reach out to Michael for their own mortgage needs. Again, from our first introduction to the recent follow up call from Michael, it has been a 5 star experience. Highly recommend!"

Kandi Galler
Kandi Galler

Kandi Galler
Rocket Mortgage
49 Reviews
Barbara Muse-Myers

"Kandi worked tirelessly and was absolutely amazing. She has passion for her job and clients. Her knowledge, many years of experience, dedication and personality sets her above the rest! I had not ...Kandi worked tirelessly and was absolutely amazing. She has passion for her job and clients. Her knowledge, many years of experience, dedication and personality sets her above the rest! I had not purchased a home in over 40 years and had always gone through my bank. I contacted my bank to compare rates and it was a night mare, never having the same person call me back. I had the opportunity knowing Kandi for many years as a friend and a Business to Client relationship. She was always upbeat and very personable. Buying a condo is different than a home and Kandi educated me on the process and requirements for a condo. The process was challenging at times, but Kandi made sure I understood the process and explained all details and what to expect. She responds immediately to my questions and concern, plus keeping me up to date on the process. Kandi does not work on a banking schedule, she was there for me from start to finish, 24/7. It amazed me how smooth and easy my closing was, and I didn’t even have to travel to Florida. Wow, things have changed. The complete process was so simple as almost everything is done on line. Kandi is excellent at her job with outstanding service! I highly recommend Kandi Galler, Loan Officer when purchasing your next home or condo."