Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 88 of 358
Tiffany Davis
Tiffany Davis

Tiffany Davis
Rocket Mortgage
48 Reviews

"If I could give Tiffany 10 stars, I absolutely would. Buying or refinancing a home can be one of the most stressful experiences, but Tiffany made me feel comfortable from day one all the way through ...If I could give Tiffany 10 stars, I absolutely would. Buying or refinancing a home can be one of the most stressful experiences, but Tiffany made me feel comfortable from day one all the way through closing. She was there every step of the process, always answering my calls, responding to my questions, and taking the time to explain everything in a way that made me feel confident and informed. What impressed me most wasn’t just her knowledge it was her patience, professionalism, and the genuine care she showed throughout the entire process. Anytime I started to feel overwhelmed or anxious, Tiffany knew exactly how to keep me calm and reassure me that everything was on track. She never made me feel like I was “just another client.” She treated me like family. There were moments when I honestly didn’t know how everything was going to come together, but Tiffany stayed on top of every detail and worked tirelessly to make sure it did. Her communication was outstanding, and she consistently went above and beyond what I ever expected. The truth is, this deal does not get done without Tiffany. She was the driving force behind making this a smooth and successful experience. If you’re looking for someone who is knowledgeable, trustworthy, responsive, compassionate, and truly fights for her clients, look no further. Thank you, Tiffany, for everything you did for me. I will forever be grateful for your hard work, dedication, and support. You’ve earned a customer for life, and I will proudly recommend you to every friend, family member, and anyone looking for a mortgage professional. Thank you for making what could have been a stressful process one of the best customer service experiences I’ve ever had. You are simply the best."

Charlie Feurig
Charlie Feurig

Charlie Feurig
Rocket Mortgage
48 Reviews
Anton Shelton

"As a first-time homebuyer, navigating the mortgage process can feel overwhelming, but working with Charlie from Rocket Mortgage made the experience exceptionally smooth and reassuring. Charlie was ...As a first-time homebuyer, navigating the mortgage process can feel overwhelming, but working with Charlie from Rocket Mortgage made the experience exceptionally smooth and reassuring. Charlie was phenomenal—highly professional, consistently available, and extremely knowledgeable. He took the time to clearly explain each step of a very unfamiliar process and provided accurate, transparent numbers throughout, which built a great deal of trust and confidence. His guidance and responsiveness made a significant difference in our homebuying journey. Overall, it was a fantastic experience working with Charlie and Rocket Mortgage, and I would highly recommend them to other first-time buyers."

Kyle Gill
Kyle Gill

Kyle Gill
Rocket Mortgage
48 Reviews
Austin Kmiotek

"Kyle was fantastic to work with, right off from the very first phone call we had, he made this entire experience very personable and with me being a first time home buyer, I really didn’t know all ...Kyle was fantastic to work with, right off from the very first phone call we had, he made this entire experience very personable and with me being a first time home buyer, I really didn’t know all that much & he did a great job helping explain and understand a lot of things I had no clue about! I must say he was very helpful all along the way, very prompt on responses and always there if you had a question!"

Summer Grobnagger
Summer Grobnagger

Summer Grobnagger
Rocket Mortgage
48 Reviews
John Stokes

"Summer at Rocket Mortgage was absolutely fantastic to work with! From the very beginning, she was professional, knowledgeable, responsive, and genuinely committed to making the entire experience as ...Summer at Rocket Mortgage was absolutely fantastic to work with! From the very beginning, she was professional, knowledgeable, responsive, and genuinely committed to making the entire experience as smooth and stress-free as possible. What really stood out was her communication and willingness to go above and beyond. She took the time to answer every question, explain the process clearly, and make sure I always knew what was happening. I never felt like just another customer—Summer made the experience feel personal and made sure my needs were a priority. Her positive attitude, attention to detail, and dedication were exceptional. She made what could have been a complicated process feel easy and manageable. I would highly recommend Summer to anyone looking for someone they can trust to guide them through the mortgage process. Five stars without hesitation! Summer is a true professional and an outstanding representative of Rocket Mortgage. I couldn't have asked for a better experience!"

Josh Hadley
Josh Hadley

Josh Hadley
Rocket Mortgage
48 Reviews
Diego Alberti

"My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were ...My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were glad we choose Rocket Mortgage. Honestly, Josh was the one who made the process extremely easy for us (but to be fair the rest of the staff were great too, Josh was simply extra helpful) to the point that we thought this was a scam because it was to good to be true. While we had a hiccup with the initial mortgage (property failed inspection), Josh was there to help us through it all and explain the next steps and set expectations. He even went out of his way to take calls after hours just to help us out as quickly as he could. Considering that our case might have been unusual (or maybe not) since we went through two properties until we found the right home, we were lucky to have Josh in our corner throughout it all. Additionally, the Rocket Mortgage process in general is light years ahead of other banks (at least compared to our past experience with Chase and Citibank), all of the paperwork is submitted electronically (I mean Citibank... seriously... a fax machine...) and the Rocket Mortgage website/app added additional ease to the entire process. At any rate, if you are lucky enough to have him as your representative, rest assured, he will help you through it all. Think of Josh as your Parisian tour guide, he knows it all and is there to make sure you do not get lost."

Laurent Hage
Laurent Hage

Laurent Hage
Rocket Mortgage
48 Reviews
Edward Fortier

"Working with Laurent made the entire mortgage process seamlessly smooth and stress-free. From our very first consultation, his deep knowledge of the market and various loan products was clear. He took...Working with Laurent made the entire mortgage process seamlessly smooth and stress-free. From our very first consultation, his deep knowledge of the market and various loan products was clear. He took the time to explain every detail, walk through all our options, and ensure we secured the best rate possible. What truly set Laurent apart was his friendly, approachable nature and commitment to being helpful. No question was too small, and he was always prompt, transparent, and proactive in keeping us updated at every step of the process. If you are looking for a mortgage broker who combines expert industry insight with top-tier customer service, I cannot recommend Laurent highly enough!"

Justin Hubbard
Justin Hubbard

Justin Hubbard
Rocket Mortgage
48 Reviews
Gibson Mokler

"Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I...Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I could contact him any time. To that point, he even answered my call one time when he was on vacation in Disney Land!!! My first conversation with him was just information gathering a few months prior to being able to move forward & I was clear with him about that up front. He understood and patiently stayed in touch at appropriate intervals with no high pressure tactics, unlike other lenders I did similar information gathering with. As we made progress and things changed during the offer & negotiations, Justin was always willing to explore options, not just the ones he thought were the best, but the ones I wanted to know about so I could look at this major life event from different angles. I have no hesitation in recommending his services; Rocket Mortgage/Rocket Mortgage is lucky to have him."

Sam Keaik
Sam Keaik

Sam Keaik
Rocket Mortgage
48 Reviews
Chris Mastroeni

"Sam literally called me right after the website told me I may not qualify and was beyond helpful in getting my application in and approved. I would text this man any time I had a question and he was ...Sam literally called me right after the website told me I may not qualify and was beyond helpful in getting my application in and approved. I would text this man any time I had a question and he was there with an answer before I knew it. Sam is nice, courteous, and beyond helpful. He gave me an opportunity to consolidate some crippling debt and got me into the product that I needed to give me a new and fresh start. I cannot thank Sam enough. 6 stars if I could. Thank you Sam."

Rick Kozempa
Rick Kozempa

Rick Kozempa
Rocket Mortgage
48 Reviews
Bonnie Beemer

"Rick was very professional in gathering the details of our current financial situation and our desire to refinance, and was able to get back to us very quickly with a proposed interest rate and ...Rick was very professional in gathering the details of our current financial situation and our desire to refinance, and was able to get back to us very quickly with a proposed interest rate and monthly payment his company could offer. We wanted to go forward, and Rick was very accommodating by setting a time at our convenience to call us and guide us through our entire online application. He went over each section with us as we went along, and we were done! He then explained what financial documents we would need to submit and that an appraiser would be contacting us soon, and to feel free to contact him if we had any questions or concerns. Rick made it very easy to get the process started."

Daniel Matic
Daniel Matic

Daniel Matic
Rocket Mortgage
48 Reviews
Bobby Rose

"From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy...From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy this the whole Rocket Mortgage team, but even after I moved into the next step if I had any questions or needed help on getting things through the V.A, process Daniel always got back to me quickly and walked me through everything. You don't often get someone as committed to helping you get through a process as Daniel. He makes you feel like you are the only person he is working with. Great job Daniel and Thank you very much!! "