Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 88 of 359
Desean Brown
Desean Brown

Desean Brown
Rocket Mortgage
48 Reviews
Jessie Alvarez

"This may be lengthy, and the first thing Desean showed me about his character was an incredible amount of patience with my ability to talk your ears off! I don't even know how or where to start with...This may be lengthy, and the first thing Desean showed me about his character was an incredible amount of patience with my ability to talk your ears off! I don't even know how or where to start with the things I have to say about this man. For people of faith, I know that his presence in my life was a "God thing." For people who don't necessarily walk that path, let it suffice to say that you cannot meet a better human being who will give you the extra mile, who will have your back (i.e. with reminders which, with a memory like Swiss cheese, I needed!), who truly listens, who gives so much of his time which, with a wife and children he treasures more than anything, is truly priceless --- I could go on and on. The bottom line? I looked forward to hearing from him. Most companies? I cringe a little when I see their name in my caller ID. In today's world, there is precious little integrity and pride in one's work. He not only got the job done, but he made sure I was reassured, and comfortable! Comfortable!!! I can't remember the last time a person went out of their way to ensure that I was in a good place during a business undertaking. Desean is truly an asset to this company; they are fortunate to have him representing them. Anyone who is lucky enough to work with him has been smiled upon by the Heavens, and I am not one to easily give positive comments in today's world. Stay awesome, Desean! Thank you for everything!"

Will Cain
Will Cain

Will Cain
Rocket Mortgage
48 Reviews
Joseph Victor

"I can't tell you how impressed I was with the Will Cain and Rocket Mortgage in general. Within an hour of first contact, I was given assurance that they could work with me on my new home loan. Within ...I can't tell you how impressed I was with the Will Cain and Rocket Mortgage in general. Within an hour of first contact, I was given assurance that they could work with me on my new home loan. Within a day I had a letter of approval to show the seller and put the house I wanted under contract. Will and his crew were with me every step of the way explaining and helping me as a first time home buyer. I called several other loan companies (including my bank) and was greeted with very little enthusiasm... and call-backs almost a week later. When I spoke with Will for the first time, his enthusiasm was infectious. The loan approval process was very smooth and stress-free. I'm very grateful to have fallen into the right hands... thank you!"

Abe Chami
Abe Chami

Abe Chami
Rocket Mortgage
48 Reviews
John Santerre

"Abe was a pleasure to work with! He had a sense of urgency with all of my concerns, and if he didn't have an answer right away, he connected with the right people to find the answer for me quickly. ...Abe was a pleasure to work with! He had a sense of urgency with all of my concerns, and if he didn't have an answer right away, he connected with the right people to find the answer for me quickly. Even though we were not able to work face-to-face, he created a very trusting working relationship, and I appreciate the work he did to push through our refinancing! Thank's Abe!"

Tiffany Davis
Tiffany Davis

Tiffany Davis
Rocket Mortgage
48 Reviews

"If I could give Tiffany 10 stars, I absolutely would. Buying or refinancing a home can be one of the most stressful experiences, but Tiffany made me feel comfortable from day one all the way through ...If I could give Tiffany 10 stars, I absolutely would. Buying or refinancing a home can be one of the most stressful experiences, but Tiffany made me feel comfortable from day one all the way through closing. She was there every step of the process, always answering my calls, responding to my questions, and taking the time to explain everything in a way that made me feel confident and informed. What impressed me most wasn’t just her knowledge it was her patience, professionalism, and the genuine care she showed throughout the entire process. Anytime I started to feel overwhelmed or anxious, Tiffany knew exactly how to keep me calm and reassure me that everything was on track. She never made me feel like I was “just another client.” She treated me like family. There were moments when I honestly didn’t know how everything was going to come together, but Tiffany stayed on top of every detail and worked tirelessly to make sure it did. Her communication was outstanding, and she consistently went above and beyond what I ever expected. The truth is, this deal does not get done without Tiffany. She was the driving force behind making this a smooth and successful experience. If you’re looking for someone who is knowledgeable, trustworthy, responsive, compassionate, and truly fights for her clients, look no further. Thank you, Tiffany, for everything you did for me. I will forever be grateful for your hard work, dedication, and support. You’ve earned a customer for life, and I will proudly recommend you to every friend, family member, and anyone looking for a mortgage professional. Thank you for making what could have been a stressful process one of the best customer service experiences I’ve ever had. You are simply the best."

Charlie Feurig
Charlie Feurig

Charlie Feurig
Rocket Mortgage
48 Reviews
Anton Shelton

"As a first-time homebuyer, navigating the mortgage process can feel overwhelming, but working with Charlie from Rocket Mortgage made the experience exceptionally smooth and reassuring. Charlie was ...As a first-time homebuyer, navigating the mortgage process can feel overwhelming, but working with Charlie from Rocket Mortgage made the experience exceptionally smooth and reassuring. Charlie was phenomenal—highly professional, consistently available, and extremely knowledgeable. He took the time to clearly explain each step of a very unfamiliar process and provided accurate, transparent numbers throughout, which built a great deal of trust and confidence. His guidance and responsiveness made a significant difference in our homebuying journey. Overall, it was a fantastic experience working with Charlie and Rocket Mortgage, and I would highly recommend them to other first-time buyers."

Kyle Gill
Kyle Gill

Kyle Gill
Rocket Mortgage
48 Reviews
Austin Kmiotek

"Kyle was fantastic to work with, right off from the very first phone call we had, he made this entire experience very personable and with me being a first time home buyer, I really didn’t know all ...Kyle was fantastic to work with, right off from the very first phone call we had, he made this entire experience very personable and with me being a first time home buyer, I really didn’t know all that much & he did a great job helping explain and understand a lot of things I had no clue about! I must say he was very helpful all along the way, very prompt on responses and always there if you had a question!"

Summer Grobnagger
Summer Grobnagger

Summer Grobnagger
Rocket Mortgage
48 Reviews
John Stokes

"Summer at Rocket Mortgage was absolutely fantastic to work with! From the very beginning, she was professional, knowledgeable, responsive, and genuinely committed to making the entire experience as ...Summer at Rocket Mortgage was absolutely fantastic to work with! From the very beginning, she was professional, knowledgeable, responsive, and genuinely committed to making the entire experience as smooth and stress-free as possible. What really stood out was her communication and willingness to go above and beyond. She took the time to answer every question, explain the process clearly, and make sure I always knew what was happening. I never felt like just another customer—Summer made the experience feel personal and made sure my needs were a priority. Her positive attitude, attention to detail, and dedication were exceptional. She made what could have been a complicated process feel easy and manageable. I would highly recommend Summer to anyone looking for someone they can trust to guide them through the mortgage process. Five stars without hesitation! Summer is a true professional and an outstanding representative of Rocket Mortgage. I couldn't have asked for a better experience!"

Josh Hadley
Josh Hadley

Josh Hadley
Rocket Mortgage
48 Reviews
Diego Alberti

"My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were ...My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were glad we choose Rocket Mortgage. Honestly, Josh was the one who made the process extremely easy for us (but to be fair the rest of the staff were great too, Josh was simply extra helpful) to the point that we thought this was a scam because it was to good to be true. While we had a hiccup with the initial mortgage (property failed inspection), Josh was there to help us through it all and explain the next steps and set expectations. He even went out of his way to take calls after hours just to help us out as quickly as he could. Considering that our case might have been unusual (or maybe not) since we went through two properties until we found the right home, we were lucky to have Josh in our corner throughout it all. Additionally, the Rocket Mortgage process in general is light years ahead of other banks (at least compared to our past experience with Chase and Citibank), all of the paperwork is submitted electronically (I mean Citibank... seriously... a fax machine...) and the Rocket Mortgage website/app added additional ease to the entire process. At any rate, if you are lucky enough to have him as your representative, rest assured, he will help you through it all. Think of Josh as your Parisian tour guide, he knows it all and is there to make sure you do not get lost."

Laurent Hage
Laurent Hage

Laurent Hage
Rocket Mortgage
48 Reviews
Edward Fortier

"Working with Laurent made the entire mortgage process seamlessly smooth and stress-free. From our very first consultation, his deep knowledge of the market and various loan products was clear. He took...Working with Laurent made the entire mortgage process seamlessly smooth and stress-free. From our very first consultation, his deep knowledge of the market and various loan products was clear. He took the time to explain every detail, walk through all our options, and ensure we secured the best rate possible. What truly set Laurent apart was his friendly, approachable nature and commitment to being helpful. No question was too small, and he was always prompt, transparent, and proactive in keeping us updated at every step of the process. If you are looking for a mortgage broker who combines expert industry insight with top-tier customer service, I cannot recommend Laurent highly enough!"

Justin Hubbard
Justin Hubbard

Justin Hubbard
Rocket Mortgage
48 Reviews
Gibson Mokler

"Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I...Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I could contact him any time. To that point, he even answered my call one time when he was on vacation in Disney Land!!! My first conversation with him was just information gathering a few months prior to being able to move forward & I was clear with him about that up front. He understood and patiently stayed in touch at appropriate intervals with no high pressure tactics, unlike other lenders I did similar information gathering with. As we made progress and things changed during the offer & negotiations, Justin was always willing to explore options, not just the ones he thought were the best, but the ones I wanted to know about so I could look at this major life event from different angles. I have no hesitation in recommending his services; Rocket Mortgage/Rocket Mortgage is lucky to have him."