Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 88 of 374
Justin Whitney
Justin Whitney

Justin Whitney
Rocket Mortgage
50 Reviews
Kathie Palmer

"What can I say other than Justin was absolutely awesome! Initially, he didn't think I would be able to be approved for the refinance I was looking for. Imagine my delight to get a call from him ...What can I say other than Justin was absolutely awesome! Initially, he didn't think I would be able to be approved for the refinance I was looking for. Imagine my delight to get a call from him later that same day letting me know he had done more research through some other resources and WAS able to approve me. I had heard horror stories about the mortgage refinance process but Justin made it a breeze. He was highly communicative, professional and knowledgeable. Thank you, Justin, for your tenacity and for making this process such a pleasant experience! You rock!!"

Joey Yelda
Joey Yelda

Joey Yelda
Rocket Mortgage
50 Reviews
Laurie Haynes Weems

"This review box is not big enough to write all the good things I have to say about Joey! We were heart broken and defeated after wasting 10 months with another lender who could not get the job done. ...This review box is not big enough to write all the good things I have to say about Joey! We were heart broken and defeated after wasting 10 months with another lender who could not get the job done. Then we gave Rocket Mortgage a try and found Joey. From the very first point of contact to the day of closing Joey was extremely professional and understanding to our situation. He is very knowledgeable, caring and kind. He answered my 5000 questions and honestly and held our hand thru every single step. I loved that he could be reached via email or text and always responded in a quick time frame. We could not have made it thru this process without him. My only complaint is that we didn't get to meet him at the closing as everything is done remotely. I have many realtor friends and have passed his name and number on many times and will continue to do so. Rocket Mortgage is blessed to have Joey on their team. Laurie W."

Alex Alhayom
Alex Alhayom

Alex Alhayom
Rocket Mortgage
49 Reviews
Edward Contreras Jr.

"I am Extremely Satisfied with Alex's Knowledge of Rocket Mortgage's Refinance System. Unlike prior Years. With a Basic knowledge of my Computer I was Able to Complete the Many Forms required to ...I am Extremely Satisfied with Alex's Knowledge of Rocket Mortgage's Refinance System. Unlike prior Years. With a Basic knowledge of my Computer I was Able to Complete the Many Forms required to Submit. He walked me through the Process with Clarity, There was no Confusion nor Doubts upon Reviewing the Document Online. I Recommend Rocket Mortgage to anybody that wants to Refinance there Home Mortgage. Edward M Conteras"

Kyle Bennett
Kyle Bennett

Kyle Bennett
Rocket Mortgage
49 Reviews
Nancy Gerry

"I have had numerous opportunities to work with customer service reps and I was one for our local power company. I can sense if the person I deal with is trying to create a solution or is just doing ...I have had numerous opportunities to work with customer service reps and I was one for our local power company. I can sense if the person I deal with is trying to create a solution or is just doing their job. Kyle is one of the finest customer service reps I have worked with. He provided a solution that would work for our refinance. From the very first contact with Kyle to closing Kyle was quick to respond to my questions and explain anything I didn't understand. I'm sure you already know how invaluable Kyle Bennett is to Rocket Mortgage. There are employees who are there for a paycheck and others who truly are there for the customer. Having the pleasure of experiencing Kyle's work ethic and integrity I knew he was there for me. Happy trails, Nancy Gerry"

Michael Dimachki
Michael Dimachki

Michael Dimachki
Rocket Mortgage
49 Reviews
Kathleen Maki- Harmon

"Michael is excellent to work with during the home buying process. He, from our first contact to post closing, was professional, anticipated our needs, responsive to our questions, and demonstrated ...Michael is excellent to work with during the home buying process. He, from our first contact to post closing, was professional, anticipated our needs, responsive to our questions, and demonstrated his deep expertise and competence every step of the way. At closing, the title company agent and our realtor discussed how they appreciated Michael's attention to detail and exceptional service. I overhead them both say they will absolutely reach out to Michael for their own mortgage needs. Again, from our first introduction to the recent follow up call from Michael, it has been a 5 star experience. Highly recommend!"

Jenna Mardyla
Jenna Mardyla

Jenna Mardyla
Rocket Mortgage
49 Reviews
Steve Heck

"Jenna Bazzi is the epitome of a Class Act. I feel that I got lucky starting out with Jenna as she has been one of the most helpful people throughout my entire home buying process. Honestly, had it ...Jenna Bazzi is the epitome of a Class Act. I feel that I got lucky starting out with Jenna as she has been one of the most helpful people throughout my entire home buying process. Honestly, had it not been for Jenna, I don't feel that I would have received such a five star experience in purchasing my home. Jenna goes out of her way to treat her customers with the respect and positive experience we all deserve, and she does so with the greatest positive and vibrant attitude. Whenever I had a question via text, email, or voice message, Jenna promptly returned my communications. If we ever went a couple days without talking, Jenna would reach out to me to ensure that everything was going well. Even as I dealt with a couple other agents during the process, Jenna ALWAYS made herself available to me and NEVER acted as if I was taking time out of her day or putting her out. She was always willing AND happy to assist with whatever I needed. Jenna.... you are a true professional. The time that you made for me to ensure this process went smoothly is second to none. You knowledge and expertise in your field is unparalleled. Thank you for everything that you did for me to make sure the process was as seamless as possible. You are truly amazing!!"

Emmanuel Najor
Emmanuel Najor

Emmanuel Najor
Rocket Mortgage
49 Reviews
Scott Dzumaryk

"Emmanuel has done an amazing job! I contacted Emmanuel last August to refi my existing mortgage with 5th3rd. After discussing with him, I also contacted 5th 3rd to see if it was easier to keep my ...Emmanuel has done an amazing job! I contacted Emmanuel last August to refi my existing mortgage with 5th3rd. After discussing with him, I also contacted 5th 3rd to see if it was easier to keep my mortgage there. Naturally they said yes, and started the process. After giving them $400 to start the process, I never heard back. At this time, I was locked in. 4 months went by and still no refi. In the meantime, Emmanuel would continue to check in on me to see if everything was ok, and if he could help - just give hime a call. Once we rolled into 2021, I had enough. I contacted 5th 3rd (dozens of times since they don't respond to calls or emails) to cancel the refi. I reached out to Emmanuel and within a week we already had my closing scheduled for the end of January 2021. Believe it or not, this is the short story - I didn't think the hell I had to go through with the other bank was worth wasting your time. Bottom line - I will never bank with 5th 3rd again, and my future business will be with Emmanuel as well as recommendations to friends and colleagues. He did an amazing job and it was an absolute pleasure to work with him. Thank you, Scott"

Doug Newton
Doug Newton

Doug Newton
Rocket Mortgage
49 Reviews
Teresa Aycock-Lyles

"This was our first experience of doing a mortgage loan, pretty much, without leaving our home. Doug was so very helpful with navigating us "old timers" through the easy process. We were given his ...This was our first experience of doing a mortgage loan, pretty much, without leaving our home. Doug was so very helpful with navigating us "old timers" through the easy process. We were given his cell number, that we were encouraged to use, for any questions that we had. He was so helpful, in explaining what documents were needed and where to locate them, and even walked us through how to upload on the mortgage site! This was our fourth mortgage loan, and I have to say the easiest and no one had to take any time off work, or make any appointments at the bank. Doug was our personal banker, and made our experience very pleasant, and accommodated us, as to when we could talk over information. Thanks so much Doug."

Zane Radloff
Zane Radloff

Zane Radloff
Rocket Mortgage
49 Reviews
Rick Mansour

"Two words come to mind, Bravo and Outstanding. I have put off refinancing for some time do to the amount of time and effort that has been my experience in the past. Then I was referred to Zane by a ...Two words come to mind, Bravo and Outstanding. I have put off refinancing for some time do to the amount of time and effort that has been my experience in the past. Then I was referred to Zane by a very hard to please and not usually impressed friend, who was very pleased and impressed by Zane's expertise and professionalism in getting the job done. I could not agree more, the process through Zane was the easiest experience I have had in accomplishing a task in a long time. He was friendly, knowledgeable, professional, and most of all patient with someone who is not that experienced in all the on line and computer technology required now a days. He is one of the few employees I have had to interact with that had a cadence that I could understand at my age, and he has the aptitude of sensing when a customer needs assistance. A thousand thanks to him and his team for making what I thought would be a world of stress, into a positive experience."

Dalton Reiche
Dalton Reiche

Dalton Reiche
Rocket Mortgage
49 Reviews
Kiefer Cummings

"Our mortgage loan officer, Dalton, was outstanding. He was incredibly personable, quick to respond, and deeply compassionate about our goals and timeline. Dalton never judged us based on past or ...Our mortgage loan officer, Dalton, was outstanding. He was incredibly personable, quick to respond, and deeply compassionate about our goals and timeline. Dalton never judged us based on past or current events in our credit file. Instead, he reassured us that our credit was strong enough to achieve our plans, which meant the world to us. I am forever grateful to Rocket Mortgage and Dalton for making this process smooth and efficient. Dalton truly is a crown jewel to the organization—a “crown banker,” no pun intended! If I ever need to refinance or purchase another home, Rocket Mortgage will definitely be my first choice. Contrary to some online reviews, Rocket Mortgage truly lived up to its name—they were fast as a rocket (pun absolutely intended). I’m thoroughly impressed with the speed and professionalism of the entire experience. Thank you, Dalton and Rocket Mortgage!"