Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 90 of 357
Peter O'Toole

"Aaron did a fantastic job in providing information regarding all aspects of the refinance that was completed. I would say that I was initially planning on shopping around. Not for any particular ...Aaron did a fantastic job in providing information regarding all aspects of the refinance that was completed. I would say that I was initially planning on shopping around. Not for any particular reason or issue with Rocket Mortgage, but rather to test the market. Rocket Mortgage was the first call that I made and after speaking with Aaron there was no need to look further. Professional and readily available throughout the process. I would highly recommend."

Teresa Lopez

"What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more ...What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more importantly, he cares and he educated me on a horribly dangerous loan situation that could have potentially lost me my home in the future. I will definitely recommend Sam to everybody I know!"

Carla Schwartz

"I cannot say enough good things about Scott and the entire Rocket Mortgage experience. This was my first home purchase and I was doing it on my own. Scott made a stressful process a thousand times ...I cannot say enough good things about Scott and the entire Rocket Mortgage experience. This was my first home purchase and I was doing it on my own. Scott made a stressful process a thousand times easier. He was personable and friendly from the start, which made me feel more comfortable after reaching dead ends with a few smaller lending companies. Scott went above and beyond to check in with me, walk me through various processes, answer my questions and keep my head above water. I can't thank him enough for helping me secure my first home!"

Alishia Jones

"My recent experience refinancing my home was made incredibly stress-free and successful, all thanks to Tiffany, my mortgage banker. From the start, she demonstrated an exceptional level of knowledge ...My recent experience refinancing my home was made incredibly stress-free and successful, all thanks to Tiffany, my mortgage banker. From the start, she demonstrated an exceptional level of knowledge and professionalism that instantly reassured me I was in good hands. Tiffany’s expertise was evident throughout the process, especially in how she carefully assessed my situation and provided sound advice on the best way to proceed. She was patient, informative, and never hesitated to answer my questions or explain complicated terms in a friendly manner. One of the standout aspects of working with Tiffany was her outstanding communication skills. She kept me informed during every step of the refinancing process, ensuring I was never left in the dark. Her timely updates and proactive communication helped ease any worries I had along the way. Tiffany truly went above and beyond, fighting for my interests to secure a much better rate than I initially expected. Her dedication and commitment to achieving the best outcome for me were nothing short of amazing. She guided me through each phase, from the initial application to the final closing, with remarkable ease and efficiency. Her professionalism and world-class customer service set a benchmark that all service providers should strive to achieve. Tiffany wasn't just my mortgage banker; she was an advocate who worked tirelessly to ensure my refinancing experience was a positive one. I highly recommend Tiffany to anyone considering refinancing their home. Her blend of knowledge, skill, and exceptional customer service makes her the ideal partner in navigating the complexities of the mortgage world. Thank you, Tiffany, for your magnificent work!"

Nicole Gene

"Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put...Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put an offer in on a house but quickly lose it to an all-cash buyer (this happened 3 times). Needless to say, this was very frustrating, but Toby was always checking in to see how the search was coming along. Additionally, his positive attitude and sense of humor always lifted my spirits and made me want to continue to look for my perfect home. When I finally found "the one", I put an offer in. The seller's realtor had some concerns about about accepting my offer, however, Toby went above and beyond and was instantly working with my realtor and writing a personalized approval letter to show the seller's agent that I was a qualified buyer. I truly believe I would have lost this house to another offer had Toby not gone out of his way to do this for me. Toby is great at what he does. He is knowledgeable, friendly, professional, and he has an awesome accent! I would highly recommend him to anyone looking to purchase a home!"

Jeffrey Grail

"Our experience with Alicia was top-notch. Alicia made the loan process of buying a home fun. I never had to worry through the process what was happening, how many questions we had, or the time she had...Our experience with Alicia was top-notch. Alicia made the loan process of buying a home fun. I never had to worry through the process what was happening, how many questions we had, or the time she had to spend with us. Alicia did an amazing job of always making us feel at ease. Alicia's expertise and professionalism is a model of how this process should be for people. Alicia always made us feel that we came first. Alicia would go above and beyond. Even when Alicia would be unavailable for a few days for time off, she would take the time to let us know when she would return, and who to contact if we needed help in the meantime. I could go on and on about how she made our experience perfect. I would suggest to anyone looking for a mortgage to seek out the best of the best and contact Alicia today."

Chris

"Matt Ranck was an outstanding banker to work with from start to finish of our loan process. After we first connected, he checked in with me consistently for nearly a year until we finally got an offer...Matt Ranck was an outstanding banker to work with from start to finish of our loan process. After we first connected, he checked in with me consistently for nearly a year until we finally got an offer accepted on our dream home. That steady, every-client-every-time dedication is rare, and it made all the difference. Throughout the process, Matt was clear, communicative, and genuinely warm. He had a gift for breaking down the most complicated parts of the loan and explaining them simply. It was proof that simplicity really is genius. Just as importantly, it always felt like he cared about us and our goal far more than the transaction itself. I've worked with many bankers over the years, and Matt was by far the best. I've truly enjoyed working with him and would recommend him to my friends and family without hesitation. I always like to recognize great work when I see it, and I hope Rocket Mortgage recognizes Matt as well. Thank you for helping us get into our dream home, Matt!"

JD Healy

"Personal, informed, professional care from the very first call. My wife and I were considering the purchase of a second home. I had seen the commercials for Rocket Mortgage on TV. They made it seem ...Personal, informed, professional care from the very first call. My wife and I were considering the purchase of a second home. I had seen the commercials for Rocket Mortgage on TV. They made it seem so easy. I was dubious but I called to see for myself. From the very first call I had with Scott we moved from "thinking about buying" to "Let's do it!" Scott clearly knows the business inside and out but more, he understands that his clients do not do this everyday. He spends the time to patiently walk through the pieces. He left us with such a sense of confidence that we jumped in and got our vacation home ... and we love it. If you are "thinking" too I highly recommend calling Scott and his team. If you are a real estate agent you should consider keeping Scott's number on file ... you will sell a lot more homes and have a lot more happy clients. It's only a shame I can't give Scott more than 5 stars. Thank you Scott!!"

Rik Paavola

"Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had ...Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had and gave me answers that were point on...which in this day and age is remarkable. I was in the process of applying for and getting a VA loan to buy a home and Mitchell was completely familiar with the process and guided me along the way to ensure my mortgage needs were met. On a few occasions, we had a good laugh with each other which made Rocket Mortgage seem just that much more human and customer focused. I would suggest that anyone interested in applying for a VA loan, or any loan, contact Rocket Mortgage...you may be lucky enough to get Mitchell on the line. You won't be disappointed."

Casey King

"To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were...To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were not for Tammy, I would not have the dream home I purchased. Tammy was there every step of the way. She even began the process with so much reassurance, always. Tammy was always available, even when I felt I contacted her outside normal office hours. She had so much patience with me when it came to getting in all the necessary files. I had reached out to a couple of lenders before RM and none given me the satisfaction or assurance that Rocket Mortgage did. I am not the best with my words or writing a review but for Tammy, I had to. She made the process of lending with Rocket Mortgage seamless. I am so happy I picked Rocket Mortgage. At first, We had a loan application for a home. But my partner and I at the last minute decided to pull out and purchase a different home. Tammy was there every step of that as well. Reassuring us, every step of the way. Helping us again, start the process again. But never upset, never annoyed. Always happy, helpful, and cheerful. Many times, speaking 3-5 times a day. A pleasure every single time and making sure we had the best deal for our new home. We then went to buy our first home; a dream home and we could not have done it without Tammy’s kindness and patience. Tammy does well at her job and genuinely cares for her clients and their happiness when buying a home. I am happy every day we got Tammy as our Rocket Mortgage agent. I recommend her to absolutely anyone who will listen, along with Rocket Mortgage. 10/10 recommend Rocket Mortgage. I recommend Tammy Wright even more. 5 plus stars. 10/10 service. Tammy needs a raise!!!! A Christmas bonus for sure!!! Please acknowledge her for the hard work she does. It is the best customer service I have EVER gotten anywhere. I appreciate Rocket Mortgage for being a great lender for our first home. Thank you!!"