Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 90 of 398
Zane Radloff
Zane Radloff

Zane Radloff
Rocket Mortgage
49 Reviews
Rick Mansour

"Two words come to mind, Bravo and Outstanding. I have put off refinancing for some time do to the amount of time and effort that has been my experience in the past. Then I was referred to Zane by a ...Two words come to mind, Bravo and Outstanding. I have put off refinancing for some time do to the amount of time and effort that has been my experience in the past. Then I was referred to Zane by a very hard to please and not usually impressed friend, who was very pleased and impressed by Zane's expertise and professionalism in getting the job done. I could not agree more, the process through Zane was the easiest experience I have had in accomplishing a task in a long time. He was friendly, knowledgeable, professional, and most of all patient with someone who is not that experienced in all the on line and computer technology required now a days. He is one of the few employees I have had to interact with that had a cadence that I could understand at my age, and he has the aptitude of sensing when a customer needs assistance. A thousand thanks to him and his team for making what I thought would be a world of stress, into a positive experience."

Charlie Sloan
Charlie Sloan

Charlie Sloan
Rocket Mortgage
49 Reviews
Ed Hazelle

"Charlie Sloan with Rocket Mortgage was fantastic and extremely professional, great communication and response to all my calls/questions. I WAS SKEPTICAL AT FIRST APPLYING ONLINE NOT HAVING A FACE TO ...Charlie Sloan with Rocket Mortgage was fantastic and extremely professional, great communication and response to all my calls/questions. I WAS SKEPTICAL AT FIRST APPLYING ONLINE NOT HAVING A FACE TO FACE CONVERSATION. We had some hiccups along the way but Charlie worked through it with us and got us to the finish line. But not only was the pricing and terms better & I could tell that Charlie was very knowledgeable. He helped explain and clear conditions with lightening speed, responded quickly to questions and emails. I’m very impressed how quickly this loan closed. Awesome and Great service!"

Brandon Swales
Brandon Swales

Brandon Swales
Rocket Mortgage
49 Reviews
Becky Waller

"Brandon is a consummate and knowledgeable professional who goes above and beyond his duties to ensure his clients are well-informed, satisfied, and confident that they have received the best possible ...Brandon is a consummate and knowledgeable professional who goes above and beyond his duties to ensure his clients are well-informed, satisfied, and confident that they have received the best possible conditions in their contracts. He is also very personable and makes sure to establish that personal connection with his clients which makes for a much better experience in a somewhat stressful process."

Branden Terry
Branden Terry

Branden Terry
Rocket Mortgage
49 Reviews
Allan Binder

"I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a...I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a huge step up. And luckily I was put in touch with Brandon Terry who after looking at my numbers told me it was possible to redo the mortgage. After he took my call I stayed on the line with him for a few hours, he paused to talk to some number crunchers, came back online and that started a very short process. Brandon answered every question, gave me lots of reassurance, and even in the middle of moving himself to a new house while it was snowing answered my emails pretty promptly. About a week or so later it was done. The previous rejections took months for them to decided I was risk too far, but with Brandon's help it went smoothly and quickly. This is the guy."

Chuck Ajami
Chuck Ajami

Chuck Ajami
Rocket Mortgage
48 Reviews
Ernie Martinez

"Thank you! We are so appreciative for everything that Chuck and Rocket Mortgage have done for us to get us into our dream home! They are one of the few people and companies that have been in ...Thank you! We are so appreciative for everything that Chuck and Rocket Mortgage have done for us to get us into our dream home! They are one of the few people and companies that have been in constant communication with us to make sure we understood all the details. Can't say that for everyone that we have worked with throughout the moving and home buying process. So we certainly appreciate it more than you know. Working with Chuck and Brittany at Rocket Mortgage has been a great experience all the way around, even our realtor and title company had a great experience! Above all, thank you Chuck and Brittney for helping us get into our dream house! 🙏🏽🙏🏽🙏🏽"

Dan Ball
Dan Ball

Dan Ball
Rocket Mortgage
48 Reviews
Jason Williams

"From the start of my refi Dan seemed to have all the answers to any possible question I could have, and in the end he did not disappoint. The speed and ease of dealing with Rocket Mortgage is just the...From the start of my refi Dan seemed to have all the answers to any possible question I could have, and in the end he did not disappoint. The speed and ease of dealing with Rocket Mortgage is just the tip when it comes to continued customer care and support! Dan contacted me due to the drop in interest rates and with a simple "yes" from me he took care of EVERYTHING and they sent a notary to my house to finalize the paperwork. I did as little to nothing as you could think and I got top notch support and the feeling that my business is valued. Hands down the best, thanks again Dan!"

George Barris
George Barris

George Barris
Rocket Mortgage
48 Reviews
martin Kent

"From the first phone contact with George, I knew we would be working with a seasoned pro. He usually had the answers to my questions at his fingertips, and if he didn’t he would get back to me ...From the first phone contact with George, I knew we would be working with a seasoned pro. He usually had the answers to my questions at his fingertips, and if he didn’t he would get back to me quickly. If I had a question and emailed him at night or on the weekend, expecting to hear from him the next day or on Monday, Zi was continually surprised and pleased to hear from him that night or over the weekend. Honestly, George seems to work 24/7 for his clients - always with expertise, professionalism, courtesy and patience. He made the tough challenge of getting a loan a smooth sail on gentle waters and warm, favorable winds."

Josh Bowers
Josh Bowers

Josh Bowers
Rocket Mortgage
48 Reviews
Sylvia Douglas-Prince

"My Home journey began December 2020 in which the Realtor I was working with gave me Josh number and another Mortgage Banker. Well the other Guy call me first so I felt obligated to him eventhough he ...My Home journey began December 2020 in which the Realtor I was working with gave me Josh number and another Mortgage Banker. Well the other Guy call me first so I felt obligated to him eventhough he and Josh called the same day. Josh still called for about a month to see how my home purchasing was going. After two Lenders and 3 months of back and forth, I decided to find my own Lender. I remembered Josh because he made an impression on me from our first conversation. I went through my phone and found his number and called him right away. I was in the process of financing and the builder backed out and put the house back on the market because I was having trouble with the financing. I called Josh and explained the situation and let him know that the builder would not consider my financing unless it was a Underwriting Approval. Josh said he could get the approval, but of course the builder said it could not happen. Well to make a long story short the builder sold my house, and Josh got me the approval. Josh said he could do it and he did just that. I was really ready to give up on purchasing a home but Josh's confidence and positivity just assured me that this will happen. Three months later I'm in my Dream Home and Josh was there every step of the way. Josh and Rocket Mortgage made this process so easy. I've never met Josh in person but I consider him a Friend. Anyone I come in contact with that mention purchasing a home or know of someone looking to purchase a home I will be giving them Josh's number. Words can't express how grateful I am and how Josh has really made a change in my Life. All I can say is Thank You."

Will Cain
Will Cain

Will Cain
Rocket Mortgage
48 Reviews
Joseph Victor

"I can't tell you how impressed I was with the Will Cain and Rocket Mortgage in general. Within an hour of first contact, I was given assurance that they could work with me on my new home loan. Within ...I can't tell you how impressed I was with the Will Cain and Rocket Mortgage in general. Within an hour of first contact, I was given assurance that they could work with me on my new home loan. Within a day I had a letter of approval to show the seller and put the house I wanted under contract. Will and his crew were with me every step of the way explaining and helping me as a first time home buyer. I called several other loan companies (including my bank) and was greeted with very little enthusiasm... and call-backs almost a week later. When I spoke with Will for the first time, his enthusiasm was infectious. The loan approval process was very smooth and stress-free. I'm very grateful to have fallen into the right hands... thank you!"

Abe Chami
Abe Chami

Abe Chami
Rocket Mortgage
48 Reviews
John Santerre

"Abe was a pleasure to work with! He had a sense of urgency with all of my concerns, and if he didn't have an answer right away, he connected with the right people to find the answer for me quickly. ...Abe was a pleasure to work with! He had a sense of urgency with all of my concerns, and if he didn't have an answer right away, he connected with the right people to find the answer for me quickly. Even though we were not able to work face-to-face, he created a very trusting working relationship, and I appreciate the work he did to push through our refinancing! Thank's Abe!"