Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 90 of 399
Roberta Hovorka-Cramer

"Where to begin w/ the compliments and reason why Todd deserves 5 stars and MORE! I have never had any form of customer service of his caliber! He was extremely professional, responsive, relatable, ...Where to begin w/ the compliments and reason why Todd deserves 5 stars and MORE! I have never had any form of customer service of his caliber! He was extremely professional, responsive, relatable, knowledgeable, informative, experienced and the list goes on! He would respond quickly to calls and emails and even in the evening and weekends!!! Who does that! He's readily available! He even urged me to re-evaluate my current insurance as it sounded a bit high AND as a result I am now enjoying a savings of $1,200/yr!!!! Thank you, Todd! He walked me through the entire process and even anticipated my questions! I will recommend anyone who needs a loan to reach out to Todd Piechowski with Rocket Mortgage. He is a ROCK STAR Performer!"

Miguel Valdez

"I very much appreciated her patience with me throughout the process. It being a first time refi for me, she made herself available via phone call, text and email! I'm located on the West Coast and she...I very much appreciated her patience with me throughout the process. It being a first time refi for me, she made herself available via phone call, text and email! I'm located on the West Coast and she in the North East so there was a bit of time difference. She always responded in a timely manner and followed up. Anything with your home in the balance is a bit intimidating plus never meeting the actual person but Brie was professional and I was able to trust that Rocket Mortgage was the right pick for me! Thank you Brie and Rocket Mortgage!"

Regina Harper

"Christian is without a doubt the most knowledgeable, helpful, courteous, professional loan officer that my wife and I have ever had the fortunate honor of working with. Not only was Christian always ...Christian is without a doubt the most knowledgeable, helpful, courteous, professional loan officer that my wife and I have ever had the fortunate honor of working with. Not only was Christian always on top of our loan status, he was so personable that it was like we were dealing with someone we had known for many years. After my retirement from the USMC I sold cars for 22yrs. so you can get a pretty good ideas of how many loan professionals I have come in contact with, so for me to tell you how much of a pleasure it was to have someone like Christian handle our refinance you can believe that I know what I'm talking about when I sing his praises. I will definitely recommend Rocket mortgage company and Christian to all of my friends that are thinking of buying a house or if they want to refinance their current one. Christian is truly an asset to Rocket mortgage."

Richard Hahner

"Our recent experience with Rocket Mortgage was all that their marketing promised. Who made the process and outcome so positive we’re the personnel with whom we dealt. Tristan proved to be more than ...Our recent experience with Rocket Mortgage was all that their marketing promised. Who made the process and outcome so positive we’re the personnel with whom we dealt. Tristan proved to be more than a loan officer. He took personal interest in helping us through to closing. There was not a problem or issue he couldn’t solve. He is professional, know the business, and cares just as much for the client as for the business. He is an excellent communicator and very patient in all of cour contacts. His guidance was specific, well thought, and accurate. Tristan and the others who handled our business make Rocket Mortgage a remarkable company. Richard Hahner Pensacola"

Kathie Palmer

"What can I say other than Justin was absolutely awesome! Initially, he didn't think I would be able to be approved for the refinance I was looking for. Imagine my delight to get a call from him ...What can I say other than Justin was absolutely awesome! Initially, he didn't think I would be able to be approved for the refinance I was looking for. Imagine my delight to get a call from him later that same day letting me know he had done more research through some other resources and WAS able to approve me. I had heard horror stories about the mortgage refinance process but Justin made it a breeze. He was highly communicative, professional and knowledgeable. Thank you, Justin, for your tenacity and for making this process such a pleasant experience! You rock!!"

Laurie Haynes Weems

"This review box is not big enough to write all the good things I have to say about Joey! We were heart broken and defeated after wasting 10 months with another lender who could not get the job done. ...This review box is not big enough to write all the good things I have to say about Joey! We were heart broken and defeated after wasting 10 months with another lender who could not get the job done. Then we gave Rocket Mortgage a try and found Joey. From the very first point of contact to the day of closing Joey was extremely professional and understanding to our situation. He is very knowledgeable, caring and kind. He answered my 5000 questions and honestly and held our hand thru every single step. I loved that he could be reached via email or text and always responded in a quick time frame. We could not have made it thru this process without him. My only complaint is that we didn't get to meet him at the closing as everything is done remotely. I have many realtor friends and have passed his name and number on many times and will continue to do so. Rocket Mortgage is blessed to have Joey on their team. Laurie W."

Nancy Gerry

"I have had numerous opportunities to work with customer service reps and I was one for our local power company. I can sense if the person I deal with is trying to create a solution or is just doing ...I have had numerous opportunities to work with customer service reps and I was one for our local power company. I can sense if the person I deal with is trying to create a solution or is just doing their job. Kyle is one of the finest customer service reps I have worked with. He provided a solution that would work for our refinance. From the very first contact with Kyle to closing Kyle was quick to respond to my questions and explain anything I didn't understand. I'm sure you already know how invaluable Kyle Bennett is to Rocket Mortgage. There are employees who are there for a paycheck and others who truly are there for the customer. Having the pleasure of experiencing Kyle's work ethic and integrity I knew he was there for me. Happy trails, Nancy Gerry"

Sherry Ohlsson

"Me and my husband had been trying to buy the house we were living in for 3yrs. We tried to get a morgage through 3 different credit unions and they all said no. We had seen commercials for Rocket ...Me and my husband had been trying to buy the house we were living in for 3yrs. We tried to get a morgage through 3 different credit unions and they all said no. We had seen commercials for Rocket Mortgage and we thought lets give this a try and see what happens. This was going to be are last shot. If we didnt get the morgage we were going to sell everything and move into an apartment. We filled out the paper work online. And it wasnt long and Jared called us and got the ball rolling. Then he set us up with a credit score specialist. He gave us a few things to work on and we would be ready for a morgage. The people we worked with were amazing. They were so helpful. The loan went through and we are very happy! I would recommend Rocket Mortgage to anyone."

Chris Parker

"I really enjoyed my experience with Joe. He was nothing but helpful and professional through out the whole process and he fought for me the whole process as well. You need more lenders just like him. ...I really enjoyed my experience with Joe. He was nothing but helpful and professional through out the whole process and he fought for me the whole process as well. You need more lenders just like him. He was friendly and caring, and just wanted to help me get into the house I wanted. Also he was really quick in his work, in getting things done push on to where they needed to be and got back to me in a timely fashion. He deserves more then 5 stars."

Yvonne Quin

"I'm an old fashion face to face kind of person. I was unsure of using Rocket Mortgage. Andrew Maher basically hand walked my wife and I through the entire process and allowed us to feel at ease. He ...I'm an old fashion face to face kind of person. I was unsure of using Rocket Mortgage. Andrew Maher basically hand walked my wife and I through the entire process and allowed us to feel at ease. He answered every question in a manner my wife and I understood. He was easy to reach and returned every call immediately. The process was super fast and the online access showed what step we were in and all info in that step. I was very happy with the rate Andrew originally found and then he came back later and gave us an even better rate. 2.99% is pretty great. Andrew is no nonsense and straight forward. In other words, he is honest. I am very impressed with him and if I need to refi again, I will be contacting Andrew Maher."