Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 91 of 374
Deborah Be

"Rocket mortgage made my dreams come true. I wasn’t the most prestigious customer who has applied to Rocket Mortgage, but Rocket Mortgage made me feel like I was there only customer. When the bid on ...Rocket mortgage made my dreams come true. I wasn’t the most prestigious customer who has applied to Rocket Mortgage, but Rocket Mortgage made me feel like I was there only customer. When the bid on my first dream house fell through, Andrew Skuzenski at Rocket Mortgage was there to transfer my application to the beautiful new home I recently purchased. Andrew gave advise on how to structure the agreement. Each and every time I txt, e-mailed or telephoned Andrew during the negotiating process, my calls were returned immediately with answers. I felt as though I was their most influential customer. Once the sales agreement was signed, staying on the same page between all parties can be a challenge. Rocket Mortgage has a CHAT line option to use during the closing process. To this day I am amazed by the action items each individual was willing to take on and able to resolve immediately with a simple CHAT question. The loan documentation process can be intimidating, but my loan was assigned a process specialists for documentation and another for communication. The Specialist along with Rocket’s website made the process flow like a stream in the mountains. My new mountain home is a dream. I believe we all agree that the purchase of a new home is to bring family together. Rocket Mortgage and especially Andrew made our dreams come true with special grace."

John Morehead

"My name is John Morehead and this real estate buying and using a mortgage company is all new to me.To start with i dont want any one to misunderstand what i want to say.Everyone at Rocket Mortgage ...My name is John Morehead and this real estate buying and using a mortgage company is all new to me.To start with i dont want any one to misunderstand what i want to say.Everyone at Rocket Mortgage I've worked with has been outstanding and pleasurable to work with but saying this there is nothing in our lives thats every perfect.throughout me buying a home/Rocket Mortgage\.Everything has been done online this also is new to me . From beginning to end i had a lot of Questions and concerns and am sure i wasn't always a pleasure to work with.On many occasions after speaking with a agent from Rocket Mortgage i new no more after i hung up than i did before i called since closing i received a letter stating freddie max purchased my loan reading my letter stating this.As usual i misunderstood several things. Picking up the phone i got a Gentleman by the name of Stefan Stojanovic the pour soul that got to listAen to john.fter calming me done he proceeded to answer my Question and concerns like no other person i have ever work with. If i could have worked with this man from beginning to end i promise your telephone/personnel dept/and any and all expenses would have been slashed to a minimally. Expence That is unknow to this company. This man speaks with a tone that i have rarely heard his knowledge to every Question i ask was Explained with me having no doubt that this man was on top of the game.advise is something i usually am giving.Generally i am The one one explaining things And interrupting. If given the opportunity. I would love to speak with and then prove to upper management that Stefan Stojanovic should hold a position in upper management. I know your thinking who am i to think that i have this knowledge. believe what i am saying.if any of you at Rocket Mortgage would like to know just why i believe that i pocess this knowledge. I would be happy to give names and numbers to verify that you should listen.thank you everyone for this opportunity to work with/ if you listen\ the greatest mortgage company ever. Some contacts i would give you for verification you want to listen about Mr stojanovic. Fbi office kanascity mo political. Corruption. largest stockyards in mo.the Kissinger family. Smithfiand Pork processing most of all. Probably will be hard to speak with our Lord our God Jesus Christ thank you all john morehead. p:s could buy and sell this house many many times over without borrowing money "

Becky Waller

"Brandon is a consummate and knowledgeable professional who goes above and beyond his duties to ensure his clients are well-informed, satisfied, and confident that they have received the best possible ...Brandon is a consummate and knowledgeable professional who goes above and beyond his duties to ensure his clients are well-informed, satisfied, and confident that they have received the best possible conditions in their contracts. He is also very personable and makes sure to establish that personal connection with his clients which makes for a much better experience in a somewhat stressful process."

Simone Silveira

"Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream ...Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream forever home and we that would have never happened without Chris’s help! Chris went ABOVE AND BEYOND to help us! He was nothing less than a miracle worker and did everything in his power to help us buying a house! We was attentive, efficient, friendly, had clear communication and incredibly persistence! We were overwhelmed and having a hard time with the process in the beginning, but Chris did not let us give up and worked very very hard to get us the mortgage loan that fitted best to our needs and to get us the best possible interest rates! We have many friends looking to buy a house now and we will be sending them all to Chris for sure!"

Allan Binder

"I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a...I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a huge step up. And luckily I was put in touch with Brandon Terry who after looking at my numbers told me it was possible to redo the mortgage. After he took my call I stayed on the line with him for a few hours, he paused to talk to some number crunchers, came back online and that started a very short process. Brandon answered every question, gave me lots of reassurance, and even in the middle of moving himself to a new house while it was snowing answered my emails pretty promptly. About a week or so later it was done. The previous rejections took months for them to decided I was risk too far, but with Brandon's help it went smoothly and quickly. This is the guy."

Nora Allison

"Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every ...Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every communication and step. Derrick was reassuring during the whole process. Everyone knows that purchasing a home can be extremely stressful, but Derrick was so positive, helpful, and understanding. He made sure to explain things well, and to assist quickly if any questions came up. I was able to text or call him and he was ALWAYS so quick to get back to me and typically ALWAYS answered. His customer service skills are phenomenal and he is very genuine. It is evident he gives this role 110% and he talks to you like a friend would. I can’t say enough about my positive experience with Derrick. Thank you for all you do!"

martin Kent

"From the first phone contact with George, I knew we would be working with a seasoned pro. He usually had the answers to my questions at his fingertips, and if he didn’t he would get back to me ...From the first phone contact with George, I knew we would be working with a seasoned pro. He usually had the answers to my questions at his fingertips, and if he didn’t he would get back to me quickly. If I had a question and emailed him at night or on the weekend, expecting to hear from him the next day or on Monday, Zi was continually surprised and pleased to hear from him that night or over the weekend. Honestly, George seems to work 24/7 for his clients - always with expertise, professionalism, courtesy and patience. He made the tough challenge of getting a loan a smooth sail on gentle waters and warm, favorable winds."

Sheila Whitworth

"### ⭐⭐⭐⭐⭐ Personal Review for Tiffany Davis – Rocket Mortgage Working with **Tiffany Davis** was honestly one of the best parts of my refinancing experience. From the moment we connected, she made me...### ⭐⭐⭐⭐⭐ Personal Review for Tiffany Davis – Rocket Mortgage Working with **Tiffany Davis** was honestly one of the best parts of my refinancing experience. From the moment we connected, she made me feel like I wasn’t just another client, she treated me like a real person, with real questions, concerns, and goals. Tiffany has this amazing way of breaking things down so they’re easy to understand without ever making you feel rushed or overwhelmed. She was patient, kind, and incredibly responsive. Any time something came up, a question, a document, she was right there. It always felt like she genuinely cared about making sure I felt comfortable and confident. What I appreciated most was her honesty and her ability to keep everything moving smoothly behind the scenes. She stayed ahead of every step, kept me updated, and made the whole process feel far less stressful than I ever expected. If you want someone who treats you like a priority and truly has your best interest at heart, **Tiffany Davis is the person you want on your team**."

Stefana Bojescu

"Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me ...Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me step-by-step all the way to closing. I am not a financially intuitive person in nature, and Salwa was extremely patient, kind, and informative throughout the whole process. She went above and beyond and found me certain discounts and items that I qualified for that I had no idea existed! I work crazy hours but Salwa was always accommodating to my schedule- she even called me at 9-10pm some days when I needed extra guidance. I felt like I was talking to a friend who GENUINELY wanted to get me the best deal. I am so glad I went with Salwa for purchasing my first home. I will definitely be a lifelong customer of Salwa's and will recommend her to all my friends and family. Oh, and not to mention that Salwa was able to close on my house in 11 days!!!!!!!!! Everyone that I spoke to said this was a very rare incident as most homes close in 30-45 days. She honestly is just incredible! Thank you so, so, so much Salwa. You are amazing"

Matt Guedesse

"Ernesto Garcia was a pleasure to work with. I told him that I was technologically handicapped when it came to me getting him things he needed to complete the process. He was very helpful in helping me...Ernesto Garcia was a pleasure to work with. I told him that I was technologically handicapped when it came to me getting him things he needed to complete the process. He was very helpful in helping me get through the things I needed to get through to take care of my refi. I felt so relaxed and comfortable knowing that he was on my side. I would recommend Ernesto to anybody I know that was wanting to go through something like I did. Kudos to Ernesto Garcia!!!!"