Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 91 of 373
Josh Hadley
Josh Hadley

Josh Hadley
Rocket Mortgage
47 Reviews
Diego Alberti

"My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were ...My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were glad we choose Rocket Mortgage. Honestly, Josh was the one who made the process extremely easy for us (but to be fair the rest of the staff were great too, Josh was simply extra helpful) to the point that we thought this was a scam because it was to good to be true. While we had a hiccup with the initial mortgage (property failed inspection), Josh was there to help us through it all and explain the next steps and set expectations. He even went out of his way to take calls after hours just to help us out as quickly as he could. Considering that our case might have been unusual (or maybe not) since we went through two properties until we found the right home, we were lucky to have Josh in our corner throughout it all. Additionally, the Rocket Mortgage process in general is light years ahead of other banks (at least compared to our past experience with Chase and Citibank), all of the paperwork is submitted electronically (I mean Citibank... seriously... a fax machine...) and the Rocket Mortgage website/app added additional ease to the entire process. At any rate, if you are lucky enough to have him as your representative, rest assured, he will help you through it all. Think of Josh as your Parisian tour guide, he knows it all and is there to make sure you do not get lost."

Jomar Jackson
Jomar Jackson

Jomar Jackson
Rocket Mortgage
47 Reviews
Jill Stovall

"Jamar has to be one of the most personable, professional and delightful representative for a finance company that I have ever worked with. He made contact with us appropriately and not excessively. ...Jamar has to be one of the most personable, professional and delightful representative for a finance company that I have ever worked with. He made contact with us appropriately and not excessively. When I related to him we were hesitant to move forward at different periods of time he was respectful and simply asked for a Time that I would feel comfortable hearing from him again. I found this reassuring. I also felt more comfortable in dealing with rocket mortgage."

Toby Newman
Toby Newman

Toby Newman
Rocket Mortgage
47 Reviews
Nicole Gene

"Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put...Toby was the first to respond to my Rocket Mortgage online inquiry about obtaining a pre-approval letter to utilize during my home search. I had a bit of tough luck in the beginning - - - I would put an offer in on a house but quickly lose it to an all-cash buyer (this happened 3 times). Needless to say, this was very frustrating, but Toby was always checking in to see how the search was coming along. Additionally, his positive attitude and sense of humor always lifted my spirits and made me want to continue to look for my perfect home. When I finally found "the one", I put an offer in. The seller's realtor had some concerns about about accepting my offer, however, Toby went above and beyond and was instantly working with my realtor and writing a personalized approval letter to show the seller's agent that I was a qualified buyer. I truly believe I would have lost this house to another offer had Toby not gone out of his way to do this for me. Toby is great at what he does. He is knowledgeable, friendly, professional, and he has an awesome accent! I would highly recommend him to anyone looking to purchase a home!"

Robert Ramos
Robert Ramos

Robert Ramos
Rocket Mortgage
47 Reviews
Drew Osborn

"If I could write 10 I would or 11. Robert was kind, patient, able to help me figure out how it goes. Very knowledgeable, very understanding, very impressive-will not surprise me at all if he moves up ...If I could write 10 I would or 11. Robert was kind, patient, able to help me figure out how it goes. Very knowledgeable, very understanding, very impressive-will not surprise me at all if he moves up quickly in this outstanding company who builds dreams and helps folks like me achieve their dreams of home ownership and responsible financial planning."

Jeff Sherry
Jeff Sherry

Jeff Sherry
Rocket Mortgage
47 Reviews
Jeremiah Barnes

"This is our first time buying a home and I feel absolutely blessed that Jeff is our guy. He has gone above and beyond nd the call of duty answer any and all of my questions and staying in contact with...This is our first time buying a home and I feel absolutely blessed that Jeff is our guy. He has gone above and beyond nd the call of duty answer any and all of my questions and staying in contact with us and helping us understand the process and everything else. I would absolutely recommend him to anybody buying a home. He even answered my questions after hours and checked in with us on a regular basis, continued to help us with a great attitude and outlook even though I may have asked the same question multiple times. If we ever need anything again Jeff is absolutely the first and only phone call we are going to make! Thank you so much for your support!"

Mitchell Small
Mitchell Small

Mitchell Small
Rocket Mortgage
47 Reviews
Rik Paavola

"Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had ...Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had and gave me answers that were point on...which in this day and age is remarkable. I was in the process of applying for and getting a VA loan to buy a home and Mitchell was completely familiar with the process and guided me along the way to ensure my mortgage needs were met. On a few occasions, we had a good laugh with each other which made Rocket Mortgage seem just that much more human and customer focused. I would suggest that anyone interested in applying for a VA loan, or any loan, contact Rocket Mortgage...you may be lucky enough to get Mitchell on the line. You won't be disappointed."

Brandon Swales
Brandon Swales

Brandon Swales
Rocket Mortgage
47 Reviews
Becky Waller

"Brandon is a consummate and knowledgeable professional who goes above and beyond his duties to ensure his clients are well-informed, satisfied, and confident that they have received the best possible ...Brandon is a consummate and knowledgeable professional who goes above and beyond his duties to ensure his clients are well-informed, satisfied, and confident that they have received the best possible conditions in their contracts. He is also very personable and makes sure to establish that personal connection with his clients which makes for a much better experience in a somewhat stressful process."

Chris Szczesny
Chris Szczesny

Chris Szczesny
Rocket Mortgage
47 Reviews
Simone Silveira

"Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream ...Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream forever home and we that would have never happened without Chris’s help! Chris went ABOVE AND BEYOND to help us! He was nothing less than a miracle worker and did everything in his power to help us buying a house! We was attentive, efficient, friendly, had clear communication and incredibly persistence! We were overwhelmed and having a hard time with the process in the beginning, but Chris did not let us give up and worked very very hard to get us the mortgage loan that fitted best to our needs and to get us the best possible interest rates! We have many friends looking to buy a house now and we will be sending them all to Chris for sure!"

Branden Terry
Branden Terry

Branden Terry
Rocket Mortgage
47 Reviews
Allan Binder

"I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a...I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a huge step up. And luckily I was put in touch with Brandon Terry who after looking at my numbers told me it was possible to redo the mortgage. After he took my call I stayed on the line with him for a few hours, he paused to talk to some number crunchers, came back online and that started a very short process. Brandon answered every question, gave me lots of reassurance, and even in the middle of moving himself to a new house while it was snowing answered my emails pretty promptly. About a week or so later it was done. The previous rejections took months for them to decided I was risk too far, but with Brandon's help it went smoothly and quickly. This is the guy."

Derrick Williams
Derrick Williams

Derrick Williams
Rocket Mortgage
47 Reviews
Nora Allison

"Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every ...Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every communication and step. Derrick was reassuring during the whole process. Everyone knows that purchasing a home can be extremely stressful, but Derrick was so positive, helpful, and understanding. He made sure to explain things well, and to assist quickly if any questions came up. I was able to text or call him and he was ALWAYS so quick to get back to me and typically ALWAYS answered. His customer service skills are phenomenal and he is very genuine. It is evident he gives this role 110% and he talks to you like a friend would. I can’t say enough about my positive experience with Derrick. Thank you for all you do!"