Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 93 of 373
Jordan Stevens
Jordan Stevens

Jordan Stevens
Rocket Mortgage
45 Reviews
Late Lawson

"I had the pleasure of working with Jordan during my home buying journey, and I couldn't be more grateful for his incredible support. From the very beginning, Jordan took the time to thoroughly explain...I had the pleasure of working with Jordan during my home buying journey, and I couldn't be more grateful for his incredible support. From the very beginning, Jordan took the time to thoroughly explain each step of the loan process, ensuring I felt confident and informed every step of the way. His patience, professionalism, and genuine willingness to answer all my questions made what could have been a stressful experience much smoother. Thanks to Jordan's expertise and dedication, I was able to secure my dream home with ease. I highly recommend him to anyone looking for a knowledgeable and caring loan expert."

Xavier Alejandro
Xavier Alejandro

Xavier Alejandro
Rocket Mortgage
45 Reviews
Chloe Tobin

"Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, ...Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, spending time and asking questions to understand my concerns and what refinance option was best based on that understanding. I wish every service company I dealt with had an Xavier on the other end of the line. I would highly recommend Rocket Mortgage/Rocket Mortgage based on this experience."

Andrew Berlin
Andrew Berlin

Andrew Berlin
Rocket Mortgage
45 Reviews
Zaed Mostafa

"Working with Andrew Berlin on my mortgage loan has been an outstanding experience from start to finish. Andrew is incredibly knowledgeable, patient, and truly dedicated to helping his clients make the...Working with Andrew Berlin on my mortgage loan has been an outstanding experience from start to finish. Andrew is incredibly knowledgeable, patient, and truly dedicated to helping his clients make the best financial decisions. He took the time to explain every step of the process, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Andrew is proactive, detailed, and always one step ahead. He ensured I received the best possible rate and guided me through the paperwork with clarity and confidence. His communication was exceptional—consistent updates, quick responses, and genuine care for my goals. If you’re looking for a mortgage professional who is honest, reliable, and truly exceptional at what he does, I highly recommend Andrew Berlin. He made the entire process seamless, and I couldn’t be happier with the service he provided."

James Bowling
James Bowling

James Bowling
Rocket Mortgage
45 Reviews
Terri Lu Allen

"James is certainly a Rocket Mortgage Asset. No doubt, you've heard this before and are not surprised to hear it again. I was moved to tears, literally, by his ability to help my husband and I ...James is certainly a Rocket Mortgage Asset. No doubt, you've heard this before and are not surprised to hear it again. I was moved to tears, literally, by his ability to help my husband and I refinance our mortgage and consolidate our debt. Today has been what I call "a God thing" kind of day. It has been a rough three years that began before we actually closed on the house. I'm finally getting that "new to me, let's make this our nest" kind of feeling. I sincerely can't thank James enough. He didn't give up on us. He didn't make it hard. He brought happy tears! If you have an employee recognition program, James certainly deserves to be recognized. He is so personable, walked us through each of the stops and shared a deep knowledge of the business and what to expect. He goes above and beyond for people he's never even met. He sincerely cares. That's a lot to pack into one employee- be grateful he's part of the Rocket Mortgage team. We are!"

Elijah Charron
Elijah Charron

Elijah Charron
Rocket Mortgage
45 Reviews
D Spear

"I can’t say enough great things about Eli. He truly produced results for us for our house transaction. When I fist spoke to Eli, he listened to our needs and wants and wanted to come up with a ...I can’t say enough great things about Eli. He truly produced results for us for our house transaction. When I fist spoke to Eli, he listened to our needs and wants and wanted to come up with a solution. Doing some reach search online, I thought I had wanted a certain loan to be able to buy a new house before we sold our old house. Eli explained this really isn’t the best choice for us, he was just plain honest. Could he sell us this loan? Yes, but I really appreciated that he didn’t think it would be the best choice for us. Instead he gave me his take on it, which was perfect. When I realized he didn’t want to just sell me on anything, I knew he could be trusted. Eli asked me if I had a realtor and I said I wanted to ask my old one. Well that was hard to get a hold of my old one, so I asked him for a referral for a realtor. Having some trust in Eli was the best choice to sell and buy. Eli linked us up with an amazing realtor locally, so having an amazing lender and realtor, it created a force that really gave my wife and I a competitive edge against the other buyers. Eli’s amazing communication to me, my realtor and seller’s for a few offers, really amazed some of the sellers realtors. I’m happy to report, because of Eli, and his referral of our realtor, we were able to lock in and buy the most amazing house. We sold our old house and bought a new one and CLOSED THE SAME DAY AND TIME. Who do you know that is able to do this in this market?! Was it easy? No but Eli seriously made it happen. From the bottom of my heart, thank you for helping us get into our dream home. Never thought I’d own a house like this."

Scott Claeson
Scott Claeson

Scott Claeson
Rocket Mortgage
44 Reviews
Wil Chavez

"I had the pleasure of meeting Scott Claeson in July of 2015,  we spoke briefly about the home purchasing process and I immediately felt very comfortable with him in comparison to the mortgage bankers ...I had the pleasure of meeting Scott Claeson in July of 2015,  we spoke briefly about the home purchasing process and I immediately felt very comfortable with him in comparison to the mortgage bankers from Missouri. After signing on with Rocket Mortgage, Scott made the process feel completely effortless, if Scott said he would call you at 10am your time, you received a call at 10am. If I needed to call him on Sunday morning on his cell, I would receive a "Goodmorning this is Scott" There never was any pressure as with other mortgage companies, and like any other 68 year old you enjoy a captive audience, Scott was all business with your best interest at heart, but there was always time for personal conversation. Scott and his team were able to meet my pressing personal circumstances and finalize underwriting and were ready to close within seven days. My suggestion to anyone looking for a personal touch in your mortgage financing is to contact Scott Claeson at Rocket Mortgage. Scott has put personal back into the mortgage business."

Kandi Galler
Kandi Galler

Kandi Galler
Rocket Mortgage
45 Reviews
Barbara Muse-Myers

"Kandi worked tirelessly and was absolutely amazing. She has passion for her job and clients. Her knowledge, many years of experience, dedication and personality sets her above the rest! I had not ...Kandi worked tirelessly and was absolutely amazing. She has passion for her job and clients. Her knowledge, many years of experience, dedication and personality sets her above the rest! I had not purchased a home in over 40 years and had always gone through my bank. I contacted my bank to compare rates and it was a night mare, never having the same person call me back. I had the opportunity knowing Kandi for many years as a friend and a Business to Client relationship. She was always upbeat and very personable. Buying a condo is different than a home and Kandi educated me on the process and requirements for a condo. The process was challenging at times, but Kandi made sure I understood the process and explained all details and what to expect. She responds immediately to my questions and concern, plus keeping me up to date on the process. Kandi does not work on a banking schedule, she was there for me from start to finish, 24/7. It amazed me how smooth and easy my closing was, and I didn’t even have to travel to Florida. Wow, things have changed. The complete process was so simple as almost everything is done on line. Kandi is excellent at her job with outstanding service! I highly recommend Kandi Galler, Loan Officer when purchasing your next home or condo."

Ernesto Garcia
Ernesto Garcia

Ernesto Garcia
Rocket Mortgage
45 Reviews
Matt Guedesse

"Ernesto Garcia was a pleasure to work with. I told him that I was technologically handicapped when it came to me getting him things he needed to complete the process. He was very helpful in helping me...Ernesto Garcia was a pleasure to work with. I told him that I was technologically handicapped when it came to me getting him things he needed to complete the process. He was very helpful in helping me get through the things I needed to get through to take care of my refi. I felt so relaxed and comfortable knowing that he was on my side. I would recommend Ernesto to anybody I know that was wanting to go through something like I did. Kudos to Ernesto Garcia!!!!"

Summer Grobnagger
Summer Grobnagger

Summer Grobnagger
Rocket Mortgage
45 Reviews
N

"This is my second home loan with rocket mortgage. My loan officer Summer made everything easy. Very professional inattentive to any questions I had. The answers were provided immediately with great ...This is my second home loan with rocket mortgage. My loan officer Summer made everything easy. Very professional inattentive to any questions I had. The answers were provided immediately with great depth of knowledge and professionalism?. Using the rocket mortgage portal made all submissions of documentation and task completion very easy. The close of my loan was processed on time as promised and without issue. Thank you so much! I plan to be a rocket mortgage customer for as long as I own home!"

Marv Hernandez
Marv Hernandez

Marv Hernandez
Rocket Mortgage
45 Reviews
Simone Philp Willingham

"MARVIN IS AWESOME!!!!! He is definitely one of your best assets! My husband and I had a choice between three lenders, and we chose Rocket Mortgage, just because of Marvin. He is helpful and ...MARVIN IS AWESOME!!!!! He is definitely one of your best assets! My husband and I had a choice between three lenders, and we chose Rocket Mortgage, just because of Marvin. He is helpful and extremely accommodating. He is not pushy but he is patient and ensures you find all the documents that are required for processing. We were even on the phone once for over 2 hours. I didn't give Marvin 5 stars, he earned it! He deserves a promotion!!!"