Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 93 of 374
Scott Keyes
Scott Keyes

Scott Keyes
Rocket Mortgage
46 Reviews
Carla Schwartz

"I cannot say enough good things about Scott and the entire Rocket Mortgage experience. This was my first home purchase and I was doing it on my own. Scott made a stressful process a thousand times ...I cannot say enough good things about Scott and the entire Rocket Mortgage experience. This was my first home purchase and I was doing it on my own. Scott made a stressful process a thousand times easier. He was personable and friendly from the start, which made me feel more comfortable after reaching dead ends with a few smaller lending companies. Scott went above and beyond to check in with me, walk me through various processes, answer my questions and keep my head above water. I can't thank him enough for helping me secure my first home!"

Matt Kohl
Matt Kohl

Matt Kohl
Rocket Mortgage
46 Reviews
Alexia Perez

"Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the ...Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the Rocket Mortgages team were able to get me refinanced and away from that nightmare called Ocwen Mortgage. They were there every step of the way explaining step by step. Great job Matt and the Q team. My family and I thank you. I will definitely refer you to anyone I know getting a loan. Jorge and Maria New Jersey"

Jake Kroll
Jake Kroll

Jake Kroll
Rocket Mortgage
46 Reviews
Ginger Evans

"Jake was the consummate professional in our dealings with Rocket Mortgage. Our needs were clearly laid out to him and Jake responded. He delineated the schedule, which was perfectly on time. In ...Jake was the consummate professional in our dealings with Rocket Mortgage. Our needs were clearly laid out to him and Jake responded. He delineated the schedule, which was perfectly on time. In addition, he kept us updated on events as they moved through the system. Jake had thorough knowledge of the mortgages and rates in which we were interested, and had no hidden agenda - he was honest and always very willing to address our questions and/or concerns. We highly recommend him and Rocket Mortgage."

Jake Purman
Jake Purman

Jake Purman
Rocket Mortgage
46 Reviews
Heather Luvzpink

"I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake...I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake and told him my situation that my mom is gifting me her half of the duplex and the owner of the other side is in probate and I wanted to buy to own entire property, Jake quickly came up with a solution by getting me an fha loan and using gift of equity as my down payment so I would not have to pay anything. He was so attentive, knowledgeable and helped me through entire process to answer questions or just to check up on me. This tells a lot about his character because the loan was only for $55,000 so he would not make much money but he treated me as if it was a million dollar mortgage. I am in a home buyers group on Facebook and was so nervous to go through loan process and hearing about the underwriting and how you have to explain every deposit and charge and so many bad things seem to happen, mine was so easy and got all my documents to them same day and had no questions, and I am a big shopper and had multiple big deposits, one for $8000 personal check but no questions arose and it went so fast and smooth. The title company put final #s together and had me paying $1300 at closing and he called them and said nope she is paying nothing and just like that it was gone! Interest rate 5.5% and never changed from beginning to closing. Took 45 days to close but only because I had to have 2nd inspection after repairs were done! Thanks Jake, I hope you are still around when I buy my investment properties! I also just paid my house in full that I did not want to forget to thank Jake for making it happen!"

Matt Ranck
Matt Ranck

Matt Ranck
Rocket Mortgage
46 Reviews
Mihsun Aberham

"I had the pleasure of working with Matt and I must say, it was an incredibly positive experience. Matt took the time to get to know my personal and financial situation. He was patient, knowledgeable, ...I had the pleasure of working with Matt and I must say, it was an incredibly positive experience. Matt took the time to get to know my personal and financial situation. He was patient, knowledgeable, and extremely professional throughout the entire process. Matt was incredibly responsive and communicative. He kept me updated at every step of the process and was always available to answer any questions I had. I really appreciated his level of professionalism and felt like I was in good hands throughout the entire process. I highly recommend Matt to anyone. He is professional, knowledgeable, and always went above and beyond to ensure that I was well taken care"

Heidi Randall
Heidi Randall

Heidi Randall
Rocket Mortgage
46 Reviews
Nicole Basso

"Heidi is an outstanding Ambassador & business leader for Quicker Loans .Her customer service skill set is superb. She is a self motivated, professional & inspirational leader of her Rocket ...Heidi is an outstanding Ambassador & business leader for Quicker Loans .Her customer service skill set is superb. She is a self motivated, professional & inspirational leader of her Rocket Mortgage-TEAM & consistently outstanding in working with team members to identify & resolve problems.We appreciated her ability to motivate her colleagues to decisively produce the desired results."

Steven Youanis
Steven Youanis

Steven Youanis
Rocket Mortgage
46 Reviews
Miquan McLaurin

"My husband and I were preapproved at the beginning of Jan 2019. We were verified about a week later. We found our dream home Jan 20, and confidently made an offer with the power of rocket mortgage ...My husband and I were preapproved at the beginning of Jan 2019. We were verified about a week later. We found our dream home Jan 20, and confidently made an offer with the power of rocket mortgage behind us. 25 days later, we were at closing and officially homeowners. We went into this process with the worst in our minds. We thought it would be difficult, a lot of paper work, and hard to contact the team. I can tell you first hand, that was not the case. Our Mortgager, Steven Youanis was the absolute best for the job! He stayed in contact with us from beginning to end. He was a liaison when we needed. He explained everything to us, patiently answered all our questions, and guided us the whole way through. I have since referred him several times and will continue to do so. Steve Youanis is amazing at what he does and a pleasure to work with! What are you waiting for?! Call him now!"

Andrew Berlin
Andrew Berlin

Andrew Berlin
Rocket Mortgage
45 Reviews
Zaed Mostafa

"Working with Andrew Berlin on my mortgage loan has been an outstanding experience from start to finish. Andrew is incredibly knowledgeable, patient, and truly dedicated to helping his clients make the...Working with Andrew Berlin on my mortgage loan has been an outstanding experience from start to finish. Andrew is incredibly knowledgeable, patient, and truly dedicated to helping his clients make the best financial decisions. He took the time to explain every step of the process, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Andrew is proactive, detailed, and always one step ahead. He ensured I received the best possible rate and guided me through the paperwork with clarity and confidence. His communication was exceptional—consistent updates, quick responses, and genuine care for my goals. If you’re looking for a mortgage professional who is honest, reliable, and truly exceptional at what he does, I highly recommend Andrew Berlin. He made the entire process seamless, and I couldn’t be happier with the service he provided."

Sumer Berry
Sumer Berry

Sumer Berry
Rocket Mortgage
45 Reviews
Brian Bellows

"Sumer was a very pleasant person to work with as we walked through the refinance of my existing 30 mortgage into a lower interest 15 year mortage. We were dealt a curve ball when our house didn't ...Sumer was a very pleasant person to work with as we walked through the refinance of my existing 30 mortgage into a lower interest 15 year mortage. We were dealt a curve ball when our house didn't appraise at the required value to roll both our primary and our LOC into one shorter term mortgage. Though I wasn't pleasant to deal with after receiving this news, she maintained her composure and really worked hard to find a package that would help at least lower our interest rate on the primary and shorten the term, thus saving us a considerable amount of money over the life of the loan. Throughout the process Sumer provided me with a couple of options to consider and was very thorough in walking me through how these options would roll themselves out over time. She was a very professional and pleasant person to deal with and I appreciate her willingness to look past my frustration and push forward in such a way that I honestly could see the value in the process of refinancing. We are already seeing a rapid reduction in our principle balance."

James Bowling
James Bowling

James Bowling
Rocket Mortgage
45 Reviews
Terri Lu Allen

"James is certainly a Rocket Mortgage Asset. No doubt, you've heard this before and are not surprised to hear it again. I was moved to tears, literally, by his ability to help my husband and I ...James is certainly a Rocket Mortgage Asset. No doubt, you've heard this before and are not surprised to hear it again. I was moved to tears, literally, by his ability to help my husband and I refinance our mortgage and consolidate our debt. Today has been what I call "a God thing" kind of day. It has been a rough three years that began before we actually closed on the house. I'm finally getting that "new to me, let's make this our nest" kind of feeling. I sincerely can't thank James enough. He didn't give up on us. He didn't make it hard. He brought happy tears! If you have an employee recognition program, James certainly deserves to be recognized. He is so personable, walked us through each of the stops and shared a deep knowledge of the business and what to expect. He goes above and beyond for people he's never even met. He sincerely cares. That's a lot to pack into one employee- be grateful he's part of the Rocket Mortgage team. We are!"