Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 93 of 356
Colby Schaar

"To those in need of debt consolidations, and I mean large ones, get in contact with Forest immediately. This man took me and my wife’s accumulated mistakes over the last decade and a half and put them...To those in need of debt consolidations, and I mean large ones, get in contact with Forest immediately. This man took me and my wife’s accumulated mistakes over the last decade and a half and put them in one big home equity loan that is manageable at a low monthly payment so we can attack it on months that don’t have a lot of outgoing, or reserve on months that are financial nightmares. Forest explained that this was a much better option than the HELOC I was about to waste my time and apply for at a credit union. He went on to hold my hand the whole way so that I didn’t feel scared or stupid, two things that financial companies love making you feel. Forest will get you where you need to be. Thank you for making this a quick and painless process. Thank you for allowing me and my wife to experience the financial freedom we needed to move forward. Thank you Forest."

Lee Amadon

"From our first call through closing, Kelsey was on it: knowledgeable, organized, and genuinely friendly. She laid out the steps up front, set clear expectations, and kept us updated at every ...From our first call through closing, Kelsey was on it: knowledgeable, organized, and genuinely friendly. She laid out the steps up front, set clear expectations, and kept us updated at every milestone. Every question got a quick, straightforward answer; when we had choices, she broke down the trade-offs so we could pick what fit our budget and timing. She helped us lock in a competitive rate and kept the paperwork moving. What stood out most was her follow-through: timely check-ins, reminders before deadlines, and explanations that took the stress out of the process. If you want a steady guide from start to finish, she’s it: transparent, responsive, and reliable."

Carmen Marzocco

"We had the pleasure of working with Jack on our recent mortgage through Rocket Mortgage, and I can’t recommend him highly enough. From the very first call, Jack was professional, knowledgeable, and ...We had the pleasure of working with Jack on our recent mortgage through Rocket Mortgage, and I can’t recommend him highly enough. From the very first call, Jack was professional, knowledgeable, and incredibly responsive. He took the time to walk us through every step of the process, answered all of our questions (no matter how small), and ensured we felt confident throughout the entire experience. What really stood out was Jack’s commitment to making the process as smooth and stress-free as possible. He was always just a phone call or email away, often responding faster than expected, and his attention to detail gave us complete peace of mind. We always felt like we were in good hands. Thanks to Jack, we were able to close on time with no surprises. If you’re looking for someone who truly cares about their clients and goes above and beyond, Jack is your guy. We’re grateful for his support and would absolutely work with him again in the future."

Gerome A Ogeris

"MAN WHERE DO I EVEN START! Alex was literally God sent during this two plus year journey and I don't mean that as a joke or to be taken lightly. As a first time buyer there are just moments during ...MAN WHERE DO I EVEN START! Alex was literally God sent during this two plus year journey and I don't mean that as a joke or to be taken lightly. As a first time buyer there are just moments during this process that are truly unbearable and will make you complete give up on this journey and having someone like Alex in my corner was a BLESSING. He truly made me feel like he cared and wanted to see me succeed in getting into not a just a random house, but a HOME! I LITERALLY DON'T HAVE THE WORDS AND I'M ACTUALLY WRITING THIS WITH TEARS IN MY EYES AS I LAY IN MY BED, IN MY HOME (not house). Alex went to bat for me time and time again to make this dream a reality for me and I don't take that lightly at all. Alex THANK YOU from the bottom of my heart! I truly appreciate the patience and the encouraging words/text during this long process. My future family thanks you as well."

David Price

"Kevin was extremely helpful throughout my loan process making the experience less confusing or stressful. He answered every question that I had throughout the process and would frequently contact me ...Kevin was extremely helpful throughout my loan process making the experience less confusing or stressful. He answered every question that I had throughout the process and would frequently contact me to see if I needed anything. Kevin is a very knowledgeable agent that was patient with my many questions. I was glad to have had Kevin to get me threw the process!"

Betsy Hada

"Brandon helped my home refinancing go absolutely swimmingly. With each step, he gave me several options of how to get documents to him for the Rocket Mortgage system. I could upload whatever I had in ...Brandon helped my home refinancing go absolutely swimmingly. With each step, he gave me several options of how to get documents to him for the Rocket Mortgage system. I could upload whatever I had in soft copy, and photograph/text anything I did not. That meant I didn't need to deal with my difficult scanner. He was available for any questions I had, during the entire process. And now my remodel is well underway. Thanks, Brandon!"

Traci Terlecky-Wrobel

"Sammy was a true professional at all times. He provided the details, options and things to consider and think about while keeping my goals and best interest at the forefront of every recommendation he...Sammy was a true professional at all times. He provided the details, options and things to consider and think about while keeping my goals and best interest at the forefront of every recommendation he offered. He was not pushy or just sales minded like many out there in the market. He was personal and human which I needed during the process because I felt a heavy weight on my shoulders and needed financial solutions that made sense. I had a connection with Sam as if someone were watching out for me and my family to make the needed refi process go smoothly and efficiently. The mortgage process has been the best through Rocket each time I have dealt with them. I highly recommend Rocket Mortgage and stay away from local Banks who do mortgages and banking and investments and bank accounts like a one stop shop. Instead go to the Rocket experts who do what they are good at MORTGAGES, Period. Go to Sam if you need to feel heard, validated in the right choices and decisions within the many options available. He makes it a seamless process, and I can't thank him enough for the phone call I almost ignored on the day he reached out to me as an existing client of Rocket. THANK YOU SAM, SO APPRECIATE YOU AND YOUR EXPERTISE!"

Carmen Rosenau

"Zack is truly outstanding! Buying our first home was not easy, especially with the loan and mortgage process, but he guided us through every step with patience, clarity, and dedication. From the ...Zack is truly outstanding! Buying our first home was not easy, especially with the loan and mortgage process, but he guided us through every step with patience, clarity, and dedication. From the beginning, he took the time to thoroughly explain every detail, ensuring we fully understood our options and felt confident in our decisions. Regardless of our many questions, Zack was always available, responsive, and eager to provide guidance. His professionalism and deep knowledge made the entire experience smooth and stress-free. He anticipated potential challenges and proactively found solutions, making what could have been an overwhelming process feel seamless. Zack went above and beyond to secure the best possible outcome for us, always keeping our best interests in mind and advocating on our behalf. His ability to break down complex financial concepts into easy-to-understand terms gave us peace of mind throughout the journey. Beyond his expertise, Zack’s genuine kindness and commitment to helping his clients succeed genuinely set him apart. Thanks to his hard work and dedication, we are now happy homeowners and couldn’t be more grateful. We wholeheartedly recommend Zack to anyone needing expert guidance for their home financing journey. If you’re looking for someone knowledgeable, professional, and genuinely caring about his clients, Zack is the one you can trust."

Sherry Rhodes

"Victor called me a good time. COVID-19 had just hit our area and offices were shutting down sending us home to work. It was a crazy time. My daughter was fixing to graduate high school, child ...Victor called me a good time. COVID-19 had just hit our area and offices were shutting down sending us home to work. It was a crazy time. My daughter was fixing to graduate high school, child support would stop soon after and I needed to save some money anywhere I could. Since my home was mortgaged thru Rocket Mortgage he called just to see if i needed any help during the pandemic. From there he took care of everything. I refinanced my home and lowered my mortgage payment. Thanks for checking on me Victor! Rocket Mortgage care about their clients."

Ying Chayanit

"We had an amazing experience working with Chris at Rocket Mortgage. Chris was super friendly, easy to work with, and always on top of everything throughout the entire process. He worked quickly, kept...We had an amazing experience working with Chris at Rocket Mortgage. Chris was super friendly, easy to work with, and always on top of everything throughout the entire process. He worked quickly, kept things moving smoothly, and always made himself available whenever we had questions. What we appreciated most was his patience — he took the time to explain every detail clearly and made sure we fully understood everything before moving forward. Chris truly delivered the quality service he promised when recommending Rocket Mortgage. The whole experience felt smooth, professional, and stress-free because of his help and dedication. We highly recommend Rocket Mortgage, and if you have the chance to work with Chris, definitely do it. You’ll be in great hands!"