Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 93 of 374
Casey King

"To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were...To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were not for Tammy, I would not have the dream home I purchased. Tammy was there every step of the way. She even began the process with so much reassurance, always. Tammy was always available, even when I felt I contacted her outside normal office hours. She had so much patience with me when it came to getting in all the necessary files. I had reached out to a couple of lenders before RM and none given me the satisfaction or assurance that Rocket Mortgage did. I am not the best with my words or writing a review but for Tammy, I had to. She made the process of lending with Rocket Mortgage seamless. I am so happy I picked Rocket Mortgage. At first, We had a loan application for a home. But my partner and I at the last minute decided to pull out and purchase a different home. Tammy was there every step of that as well. Reassuring us, every step of the way. Helping us again, start the process again. But never upset, never annoyed. Always happy, helpful, and cheerful. Many times, speaking 3-5 times a day. A pleasure every single time and making sure we had the best deal for our new home. We then went to buy our first home; a dream home and we could not have done it without Tammy’s kindness and patience. Tammy does well at her job and genuinely cares for her clients and their happiness when buying a home. I am happy every day we got Tammy as our Rocket Mortgage agent. I recommend her to absolutely anyone who will listen, along with Rocket Mortgage. 10/10 recommend Rocket Mortgage. I recommend Tammy Wright even more. 5 plus stars. 10/10 service. Tammy needs a raise!!!! A Christmas bonus for sure!!! Please acknowledge her for the hard work she does. It is the best customer service I have EVER gotten anywhere. I appreciate Rocket Mortgage for being a great lender for our first home. Thank you!!"

Chloe Tobin

"Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, ...Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, spending time and asking questions to understand my concerns and what refinance option was best based on that understanding. I wish every service company I dealt with had an Xavier on the other end of the line. I would highly recommend Rocket Mortgage/Rocket Mortgage based on this experience."

D Spear

"I can’t say enough great things about Eli. He truly produced results for us for our house transaction. When I fist spoke to Eli, he listened to our needs and wants and wanted to come up with a ...I can’t say enough great things about Eli. He truly produced results for us for our house transaction. When I fist spoke to Eli, he listened to our needs and wants and wanted to come up with a solution. Doing some reach search online, I thought I had wanted a certain loan to be able to buy a new house before we sold our old house. Eli explained this really isn’t the best choice for us, he was just plain honest. Could he sell us this loan? Yes, but I really appreciated that he didn’t think it would be the best choice for us. Instead he gave me his take on it, which was perfect. When I realized he didn’t want to just sell me on anything, I knew he could be trusted. Eli asked me if I had a realtor and I said I wanted to ask my old one. Well that was hard to get a hold of my old one, so I asked him for a referral for a realtor. Having some trust in Eli was the best choice to sell and buy. Eli linked us up with an amazing realtor locally, so having an amazing lender and realtor, it created a force that really gave my wife and I a competitive edge against the other buyers. Eli’s amazing communication to me, my realtor and seller’s for a few offers, really amazed some of the sellers realtors. I’m happy to report, because of Eli, and his referral of our realtor, we were able to lock in and buy the most amazing house. We sold our old house and bought a new one and CLOSED THE SAME DAY AND TIME. Who do you know that is able to do this in this market?! Was it easy? No but Eli seriously made it happen. From the bottom of my heart, thank you for helping us get into our dream home. Never thought I’d own a house like this."

Barbara Muse-Myers

"Kandi worked tirelessly and was absolutely amazing. She has passion for her job and clients. Her knowledge, many years of experience, dedication and personality sets her above the rest! I had not ...Kandi worked tirelessly and was absolutely amazing. She has passion for her job and clients. Her knowledge, many years of experience, dedication and personality sets her above the rest! I had not purchased a home in over 40 years and had always gone through my bank. I contacted my bank to compare rates and it was a night mare, never having the same person call me back. I had the opportunity knowing Kandi for many years as a friend and a Business to Client relationship. She was always upbeat and very personable. Buying a condo is different than a home and Kandi educated me on the process and requirements for a condo. The process was challenging at times, but Kandi made sure I understood the process and explained all details and what to expect. She responds immediately to my questions and concern, plus keeping me up to date on the process. Kandi does not work on a banking schedule, she was there for me from start to finish, 24/7. It amazed me how smooth and easy my closing was, and I didn’t even have to travel to Florida. Wow, things have changed. The complete process was so simple as almost everything is done on line. Kandi is excellent at her job with outstanding service! I highly recommend Kandi Galler, Loan Officer when purchasing your next home or condo."

tim harrell

"I had the pleasure of working with Laurent on securing a second mortgage, and I couldn’t be more grateful for his assistance. He is exceptionally knowledgeable and guided me through every step of the ...I had the pleasure of working with Laurent on securing a second mortgage, and I couldn’t be more grateful for his assistance. He is exceptionally knowledgeable and guided me through every step of the process with clarity and confidence. Laurent was always prompt with updates and made sure I was well-informed at all times. Even when I faced a challenge, his empathy and unwavering support reassured me that I was in good hands. His commitment to excellent customer service turned a potentially stressful situation into a smooth and manageable experience. I highly recommend Laurent and will definitely turn to him for any future financial needs."

Peter O'Toole

"Aaron did a fantastic job in providing information regarding all aspects of the refinance that was completed. I would say that I was initially planning on shopping around. Not for any particular ...Aaron did a fantastic job in providing information regarding all aspects of the refinance that was completed. I would say that I was initially planning on shopping around. Not for any particular reason or issue with Rocket Mortgage, but rather to test the market. Rocket Mortgage was the first call that I made and after speaking with Aaron there was no need to look further. Professional and readily available throughout the process. I would highly recommend."

Teresa Lopez

"What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more ...What started as a simple call for information ended up being the best financial decision for my home! Easy, painless and fast--16 days from start to close!!! Of course Sam is knowledgeable, but more importantly, he cares and he educated me on a horribly dangerous loan situation that could have potentially lost me my home in the future. I will definitely recommend Sam to everybody I know!"

Alexia Perez

"Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the ...Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the Rocket Mortgages team were able to get me refinanced and away from that nightmare called Ocwen Mortgage. They were there every step of the way explaining step by step. Great job Matt and the Q team. My family and I thank you. I will definitely refer you to anyone I know getting a loan. Jorge and Maria New Jersey"

Ginger Evans

"Jake was the consummate professional in our dealings with Rocket Mortgage. Our needs were clearly laid out to him and Jake responded. He delineated the schedule, which was perfectly on time. In ...Jake was the consummate professional in our dealings with Rocket Mortgage. Our needs were clearly laid out to him and Jake responded. He delineated the schedule, which was perfectly on time. In addition, he kept us updated on events as they moved through the system. Jake had thorough knowledge of the mortgages and rates in which we were interested, and had no hidden agenda - he was honest and always very willing to address our questions and/or concerns. We highly recommend him and Rocket Mortgage."

Bobby Rose

"From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy...From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy this the whole Rocket Mortgage team, but even after I moved into the next step if I had any questions or needed help on getting things through the V.A, process Daniel always got back to me quickly and walked me through everything. You don't often get someone as committed to helping you get through a process as Daniel. He makes you feel like you are the only person he is working with. Great job Daniel and Thank you very much!! "