Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 95 of 400
Scott Wurst

"Michael helped us with the original mortgage and then reached back out to us when the rates dropped and we did a refinance. He answered all of our questions, was very knowledgeable and easy to talk ...Michael helped us with the original mortgage and then reached back out to us when the rates dropped and we did a refinance. He answered all of our questions, was very knowledgeable and easy to talk to. We even had to delay our decision for a while due to an illness and Michael was very patient and never once pressured us to get anything done. I highly recommend Michael for any of your mortgage needs. It was an absolute pleasure dealing with him."

Drew Osborn

"If I could write 10 I would or 11. Robert was kind, patient, able to help me figure out how it goes. Very knowledgeable, very understanding, very impressive-will not surprise me at all if he moves up ...If I could write 10 I would or 11. Robert was kind, patient, able to help me figure out how it goes. Very knowledgeable, very understanding, very impressive-will not surprise me at all if he moves up quickly in this outstanding company who builds dreams and helps folks like me achieve their dreams of home ownership and responsible financial planning."

Rik Paavola

"Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had ...Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had and gave me answers that were point on...which in this day and age is remarkable. I was in the process of applying for and getting a VA loan to buy a home and Mitchell was completely familiar with the process and guided me along the way to ensure my mortgage needs were met. On a few occasions, we had a good laugh with each other which made Rocket Mortgage seem just that much more human and customer focused. I would suggest that anyone interested in applying for a VA loan, or any loan, contact Rocket Mortgage...you may be lucky enough to get Mitchell on the line. You won't be disappointed."

John Morehead

"My name is John Morehead and this real estate buying and using a mortgage company is all new to me.To start with i dont want any one to misunderstand what i want to say.Everyone at Rocket Mortgage ...My name is John Morehead and this real estate buying and using a mortgage company is all new to me.To start with i dont want any one to misunderstand what i want to say.Everyone at Rocket Mortgage I've worked with has been outstanding and pleasurable to work with but saying this there is nothing in our lives thats every perfect.throughout me buying a home/Rocket Mortgage\.Everything has been done online this also is new to me . From beginning to end i had a lot of Questions and concerns and am sure i wasn't always a pleasure to work with.On many occasions after speaking with a agent from Rocket Mortgage i new no more after i hung up than i did before i called since closing i received a letter stating freddie max purchased my loan reading my letter stating this.As usual i misunderstood several things. Picking up the phone i got a Gentleman by the name of Stefan Stojanovic the pour soul that got to listAen to john.fter calming me done he proceeded to answer my Question and concerns like no other person i have ever work with. If i could have worked with this man from beginning to end i promise your telephone/personnel dept/and any and all expenses would have been slashed to a minimally. Expence That is unknow to this company. This man speaks with a tone that i have rarely heard his knowledge to every Question i ask was Explained with me having no doubt that this man was on top of the game.advise is something i usually am giving.Generally i am The one one explaining things And interrupting. If given the opportunity. I would love to speak with and then prove to upper management that Stefan Stojanovic should hold a position in upper management. I know your thinking who am i to think that i have this knowledge. believe what i am saying.if any of you at Rocket Mortgage would like to know just why i believe that i pocess this knowledge. I would be happy to give names and numbers to verify that you should listen.thank you everyone for this opportunity to work with/ if you listen\ the greatest mortgage company ever. Some contacts i would give you for verification you want to listen about Mr stojanovic. Fbi office kanascity mo political. Corruption. largest stockyards in mo.the Kissinger family. Smithfiand Pork processing most of all. Probably will be hard to speak with our Lord our God Jesus Christ thank you all john morehead. p:s could buy and sell this house many many times over without borrowing money "

Jonas Sostakas

"I had the honor of working with Taylor on my mortgage with Rocket Mortgage. She was very efficient and knowledgeable about the entire loan process. She called me to help guide me through some of the...I had the honor of working with Taylor on my mortgage with Rocket Mortgage. She was very efficient and knowledgeable about the entire loan process. She called me to help guide me through some of the documentation and requisite digital signatures. If I ever had a question, I could email her, and she’d answer me within minutes. I always felt important during the loan process. While we were waiting for the underwriters to work on the loan, she called me on a Friday night to inform me that they were still working on things and that she’d get back with me as soon as she had an update. I enjoyed my weekend knowing that I was in good hands with Taylor orchestrating everything for me! If you are looking for a mortgage, look no further than Rocket Mortgage and when you call, ask to speak with Taylor!"

Becky Waller

"Brandon is a consummate and knowledgeable professional who goes above and beyond his duties to ensure his clients are well-informed, satisfied, and confident that they have received the best possible ...Brandon is a consummate and knowledgeable professional who goes above and beyond his duties to ensure his clients are well-informed, satisfied, and confident that they have received the best possible conditions in their contracts. He is also very personable and makes sure to establish that personal connection with his clients which makes for a much better experience in a somewhat stressful process."

Simone Silveira

"Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream ...Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream forever home and we that would have never happened without Chris’s help! Chris went ABOVE AND BEYOND to help us! He was nothing less than a miracle worker and did everything in his power to help us buying a house! We was attentive, efficient, friendly, had clear communication and incredibly persistence! We were overwhelmed and having a hard time with the process in the beginning, but Chris did not let us give up and worked very very hard to get us the mortgage loan that fitted best to our needs and to get us the best possible interest rates! We have many friends looking to buy a house now and we will be sending them all to Chris for sure!"

Allan Binder

"I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a...I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a huge step up. And luckily I was put in touch with Brandon Terry who after looking at my numbers told me it was possible to redo the mortgage. After he took my call I stayed on the line with him for a few hours, he paused to talk to some number crunchers, came back online and that started a very short process. Brandon answered every question, gave me lots of reassurance, and even in the middle of moving himself to a new house while it was snowing answered my emails pretty promptly. About a week or so later it was done. The previous rejections took months for them to decided I was risk too far, but with Brandon's help it went smoothly and quickly. This is the guy."

Nora Allison

"Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every ...Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every communication and step. Derrick was reassuring during the whole process. Everyone knows that purchasing a home can be extremely stressful, but Derrick was so positive, helpful, and understanding. He made sure to explain things well, and to assist quickly if any questions came up. I was able to text or call him and he was ALWAYS so quick to get back to me and typically ALWAYS answered. His customer service skills are phenomenal and he is very genuine. It is evident he gives this role 110% and he talks to you like a friend would. I can’t say enough about my positive experience with Derrick. Thank you for all you do!"

Casey King

"To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were...To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were not for Tammy, I would not have the dream home I purchased. Tammy was there every step of the way. She even began the process with so much reassurance, always. Tammy was always available, even when I felt I contacted her outside normal office hours. She had so much patience with me when it came to getting in all the necessary files. I had reached out to a couple of lenders before RM and none given me the satisfaction or assurance that Rocket Mortgage did. I am not the best with my words or writing a review but for Tammy, I had to. She made the process of lending with Rocket Mortgage seamless. I am so happy I picked Rocket Mortgage. At first, We had a loan application for a home. But my partner and I at the last minute decided to pull out and purchase a different home. Tammy was there every step of that as well. Reassuring us, every step of the way. Helping us again, start the process again. But never upset, never annoyed. Always happy, helpful, and cheerful. Many times, speaking 3-5 times a day. A pleasure every single time and making sure we had the best deal for our new home. We then went to buy our first home; a dream home and we could not have done it without Tammy’s kindness and patience. Tammy does well at her job and genuinely cares for her clients and their happiness when buying a home. I am happy every day we got Tammy as our Rocket Mortgage agent. I recommend her to absolutely anyone who will listen, along with Rocket Mortgage. 10/10 recommend Rocket Mortgage. I recommend Tammy Wright even more. 5 plus stars. 10/10 service. Tammy needs a raise!!!! A Christmas bonus for sure!!! Please acknowledge her for the hard work she does. It is the best customer service I have EVER gotten anywhere. I appreciate Rocket Mortgage for being a great lender for our first home. Thank you!!"