Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 95 of 373
Banks Dastine

"I had the pleasure of working with Micheal Kassab, a Senior Banker at Rocket Mortgage, and I must say that my experience was truly exceptional. Michael's expertise and professionalism made the entire...I had the pleasure of working with Micheal Kassab, a Senior Banker at Rocket Mortgage, and I must say that my experience was truly exceptional. Michael's expertise and professionalism made the entire mortgage process smooth and stress-free. From our initial consultation to the final closing, Michael demonstrated a deep understanding of the industry and provided valuable insights to help me make informed decisions. He patiently answered all of my questions and addressed any concerns I had, ensuring that I felt confident and supported throughout the entire journey. What impressed me the most about Michael was his dedication to providing personalized service. He took the time to listen to my unique needs and financial goals, tailoring the mortgage options to suit my specific situation. His attention to detail and prompt responsiveness made me feel valued as a client. Furthermore, Michael's commitment to transparency and clear communication was evident at every stage. He kept me informed about the progress of my application, explained complex terms in a way that was easy to understand, and guided me through the necessary paperwork with efficiency and accuracy. Thanks to Michael's expertise and guidance, I was able to secure a mortgage that perfectly aligned with my requirements and financial objectives. His professionalism, knowledge, and genuine care for his clients make him an exceptional Senior Banker. I highly recommend Michael Kassab to anyone seeking mortgage services. His dedication, integrity, and expertise make him a valuable asset to Rocket Mortgage, and I am grateful for his assistance in making my homeownership dreams a reality. Thank you, Michael, for your outstanding support and for going above and beyond to ensure a positive experience."

Sherry Rhodes

"Victor called me a good time. COVID-19 had just hit our area and offices were shutting down sending us home to work. It was a crazy time. My daughter was fixing to graduate high school, child ...Victor called me a good time. COVID-19 had just hit our area and offices were shutting down sending us home to work. It was a crazy time. My daughter was fixing to graduate high school, child support would stop soon after and I needed to save some money anywhere I could. Since my home was mortgaged thru Rocket Mortgage he called just to see if i needed any help during the pandemic. From there he took care of everything. I refinanced my home and lowered my mortgage payment. Thanks for checking on me Victor! Rocket Mortgage care about their clients."

Bobby Rose

"From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy...From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy this the whole Rocket Mortgage team, but even after I moved into the next step if I had any questions or needed help on getting things through the V.A, process Daniel always got back to me quickly and walked me through everything. You don't often get someone as committed to helping you get through a process as Daniel. He makes you feel like you are the only person he is working with. Great job Daniel and Thank you very much!! "

Carmen Ingram

"DOUG....YOU WERE SO "AWESOME"!!! I want to personally thank the Rocket Mortgage team for such a smoothe and easy home refinancing experience. My every need was met along the way. I was continuously ...DOUG....YOU WERE SO "AWESOME"!!! I want to personally thank the Rocket Mortgage team for such a smoothe and easy home refinancing experience. My every need was met along the way. I was continuously updated on the progress of my loan and cared for through and through. I want to reach out to anybody in need of refinancing or a new loan....talk to Rocket Mortgage. Every part of the process can be done with just your cell phone. The rates were good in comparison to other and with thw condition on my credit. I received the money needed to pay off bills and met a lot of great folls along the way. " If you want QUICK, Rocket Mortgage and their team of professionals are there to assist you Thank you so much and GOD BLESS!"

Alishia Jones

"My recent experience refinancing my home was made incredibly stress-free and successful, all thanks to Tiffany, my mortgage banker. From the start, she demonstrated an exceptional level of knowledge ...My recent experience refinancing my home was made incredibly stress-free and successful, all thanks to Tiffany, my mortgage banker. From the start, she demonstrated an exceptional level of knowledge and professionalism that instantly reassured me I was in good hands. Tiffany’s expertise was evident throughout the process, especially in how she carefully assessed my situation and provided sound advice on the best way to proceed. She was patient, informative, and never hesitated to answer my questions or explain complicated terms in a friendly manner. One of the standout aspects of working with Tiffany was her outstanding communication skills. She kept me informed during every step of the refinancing process, ensuring I was never left in the dark. Her timely updates and proactive communication helped ease any worries I had along the way. Tiffany truly went above and beyond, fighting for my interests to secure a much better rate than I initially expected. Her dedication and commitment to achieving the best outcome for me were nothing short of amazing. She guided me through each phase, from the initial application to the final closing, with remarkable ease and efficiency. Her professionalism and world-class customer service set a benchmark that all service providers should strive to achieve. Tiffany wasn't just my mortgage banker; she was an advocate who worked tirelessly to ensure my refinancing experience was a positive one. I highly recommend Tiffany to anyone considering refinancing their home. Her blend of knowledge, skill, and exceptional customer service makes her the ideal partner in navigating the complexities of the mortgage world. Thank you, Tiffany, for your magnificent work!"

Lillian Rajkovich

"Jeremy really came through for me! I am very appreciative for the effort Jeremy put into the approval of my loan which consolidated two previous Rocket Mortgage and rolling everything into one loan. I...Jeremy really came through for me! I am very appreciative for the effort Jeremy put into the approval of my loan which consolidated two previous Rocket Mortgage and rolling everything into one loan. I have been a Rocket Mortgage customer for many years and that's because they are truly the best at what they do. Jeremy and the staff made me feel like a part of the team as we worked together to gather and complete the entire process quickly and efficiently. I appreciate each and every person who worked to make this loan closing possible. My life will be better now that this has been taken care of. Thank you from my heart."

Heather Luvzpink

"I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake...I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake and told him my situation that my mom is gifting me her half of the duplex and the owner of the other side is in probate and I wanted to buy to own entire property, Jake quickly came up with a solution by getting me an fha loan and using gift of equity as my down payment so I would not have to pay anything. He was so attentive, knowledgeable and helped me through entire process to answer questions or just to check up on me. This tells a lot about his character because the loan was only for $55,000 so he would not make much money but he treated me as if it was a million dollar mortgage. I am in a home buyers group on Facebook and was so nervous to go through loan process and hearing about the underwriting and how you have to explain every deposit and charge and so many bad things seem to happen, mine was so easy and got all my documents to them same day and had no questions, and I am a big shopper and had multiple big deposits, one for $8000 personal check but no questions arose and it went so fast and smooth. The title company put final #s together and had me paying $1300 at closing and he called them and said nope she is paying nothing and just like that it was gone! Interest rate 5.5% and never changed from beginning to closing. Took 45 days to close but only because I had to have 2nd inspection after repairs were done! Thanks Jake, I hope you are still around when I buy my investment properties! I also just paid my house in full that I did not want to forget to thank Jake for making it happen!"

Naiga Atwia

""From the moment we spoke with Sarjon on the phone while comparing mortgage lenders, we knew he was the one for us. He immediately connected with us as if he had known us for years. He treated us like..."From the moment we spoke with Sarjon on the phone while comparing mortgage lenders, we knew he was the one for us. He immediately connected with us as if he had known us for years. He treated us like family, offering options and making sure we understood everything so that we could make our own decisions. When we hit a point of uncertainty, Sarjon kept encouraging us and gave us hope. As first-time homebuyers, we had no idea about the process, the pros and cons, or what to expect. Sarjon went above and beyond to ensure we understood every step, answering even our 'silly' questions with patience and respect — even on his days off. We can’t thank him enough. While Rocket Mortgage has many great employees, Sarjon truly stands out. Alozius and I will forever be grateful for his kindness and support. Thank you for treating us like family.""

Late Lawson

"I had the pleasure of working with Jordan during my home buying journey, and I couldn't be more grateful for his incredible support. From the very beginning, Jordan took the time to thoroughly explain...I had the pleasure of working with Jordan during my home buying journey, and I couldn't be more grateful for his incredible support. From the very beginning, Jordan took the time to thoroughly explain each step of the loan process, ensuring I felt confident and informed every step of the way. His patience, professionalism, and genuine willingness to answer all my questions made what could have been a stressful experience much smoother. Thanks to Jordan's expertise and dedication, I was able to secure my dream home with ease. I highly recommend him to anyone looking for a knowledgeable and caring loan expert."

Frank Patton

"From the very first call and he was always available after the initial call even on off hours. TRAVIS was EXCELLENT! He was very knowledgeable, comfortable to talk with and made EVERYTHING a simple ...From the very first call and he was always available after the initial call even on off hours. TRAVIS was EXCELLENT! He was very knowledgeable, comfortable to talk with and made EVERYTHING a simple and EASY process! Everything Travis advised me from day 1 came to pass even though I am over seas working for DoD (which is a special circumstance), Travis assured that we can get the deal done after he pulled my credit and saw my circumstances! A very strong ASSET to any company / corporation and I told my wife many times Travis is a most trusted and go to guy and my wife agreed (hey what's up with that Travis)?! Travis even tracked our progress and congratulated us after the final closing when he was miles away from end process that lead to closing. Its because of Travis that we had a great experience in refinancing our home with a great interest rate and we are saving over $750.00 a month! Thanks Travis, much success to you."