Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 95 of 374
Chel Shamon
Chel Shamon

Chel Shamon
Rocket Mortgage
45 Reviews
Susan Fonda-Costantino

"We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things,...We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things, reached out to assist in any way she could and ultimately took care of what we needed. We highly recommend the services of Chelsea Shamon to anyone who wants things done by a caring individual who knows how to get things taken care of in a timely manner. Thank you so very much for all your support and assistance. Will certainly pass your information along to anyone looking for an excellent mortgage representative."

Sargon Souresho
Sargon Souresho

Sargon Souresho
Rocket Mortgage
45 Reviews
Naiga Atwia

""From the moment we spoke with Sarjon on the phone while comparing mortgage lenders, we knew he was the one for us. He immediately connected with us as if he had known us for years. He treated us like..."From the moment we spoke with Sarjon on the phone while comparing mortgage lenders, we knew he was the one for us. He immediately connected with us as if he had known us for years. He treated us like family, offering options and making sure we understood everything so that we could make our own decisions. When we hit a point of uncertainty, Sarjon kept encouraging us and gave us hope. As first-time homebuyers, we had no idea about the process, the pros and cons, or what to expect. Sarjon went above and beyond to ensure we understood every step, answering even our 'silly' questions with patience and respect — even on his days off. We can’t thank him enough. While Rocket Mortgage has many great employees, Sarjon truly stands out. Alozius and I will forever be grateful for his kindness and support. Thank you for treating us like family.""

Patrick Thomas
Patrick Thomas

Patrick Thomas
Rocket Mortgage
45 Reviews
Jeff N Leisa Straw

"Patrick was a blessing for my refinance experience. He is highly proficient and handled my process with great ease. He answered all questions I had and amazed me at the speed of obtaining a rocket ...Patrick was a blessing for my refinance experience. He is highly proficient and handled my process with great ease. He answered all questions I had and amazed me at the speed of obtaining a rocket loan. In fact, the whole team gets a 'hat's off'. I had already submitted a loan application from my bank of many years. At the last moment on a Sunday, I called and he was able to get me a rate 1.1% lower. WOW! I contact several other lenders and Rocket Mortgage blew their doors off. 4 hours later I was approved and 1 month later the process was complete. Easy and fast. Thank you Patrick and all others. Rocket Mortgage Rocket loan is the only way to go. And I proudly recommend them. God bless you all and praise to him that lead me to you."

Kelsey Atkins
Kelsey Atkins

Kelsey Atkins
Rocket Mortgage
44 Reviews
Lee Amadon

"From our first call through closing, Kelsey was on it: knowledgeable, organized, and genuinely friendly. She laid out the steps up front, set clear expectations, and kept us updated at every ...From our first call through closing, Kelsey was on it: knowledgeable, organized, and genuinely friendly. She laid out the steps up front, set clear expectations, and kept us updated at every milestone. Every question got a quick, straightforward answer; when we had choices, she broke down the trade-offs so we could pick what fit our budget and timing. She helped us lock in a competitive rate and kept the paperwork moving. What stood out most was her follow-through: timely check-ins, reminders before deadlines, and explanations that took the stress out of the process. If you want a steady guide from start to finish, she’s it: transparent, responsive, and reliable."

Jack Backhaus
Jack Backhaus

Jack Backhaus
Rocket Mortgage
44 Reviews
Carmen Marzocco

"We had the pleasure of working with Jack on our recent mortgage through Rocket Mortgage, and I can’t recommend him highly enough. From the very first call, Jack was professional, knowledgeable, and ...We had the pleasure of working with Jack on our recent mortgage through Rocket Mortgage, and I can’t recommend him highly enough. From the very first call, Jack was professional, knowledgeable, and incredibly responsive. He took the time to walk us through every step of the process, answered all of our questions (no matter how small), and ensured we felt confident throughout the entire experience. What really stood out was Jack’s commitment to making the process as smooth and stress-free as possible. He was always just a phone call or email away, often responding faster than expected, and his attention to detail gave us complete peace of mind. We always felt like we were in good hands. Thanks to Jack, we were able to close on time with no surprises. If you’re looking for someone who truly cares about their clients and goes above and beyond, Jack is your guy. We’re grateful for his support and would absolutely work with him again in the future."

John Bosio
John Bosio

John Bosio
Rocket Mortgage
44 Reviews
Samantha Owens

"In my refi process, I was very thankful for the experience and perseverance of John in his attempts to get my refi complete. I started the process in June and was attempting to draw on my equity to ...In my refi process, I was very thankful for the experience and perseverance of John in his attempts to get my refi complete. I started the process in June and was attempting to draw on my equity to pay off a bill that I thought I would have difficulty with after the trial period ended. I was set to close by mid-July, but as expected this one company would not release the financial information needed to close the loan and became a severe roadblock to the whole process. Instead of giving up on me, or finding my case too tedious, John pushed through and helped me write persuasive letters to the creditor to provide the necessary information. He was doing almost daily check-ins with me toward the end of my process. I unfortunately had a nearly catastrophic car wreck and could not continue the daily calls to this creditor, and John stepped up while I was in ICU and got the necesary documents after several months of the process lingering and finally got me to a close date just in the nick of time to save me hundreds of dollars in interest and years of hassle with this company. He was always professional and uplifting in his communications and he got me a great dealin the refi. I highly recommend his work and he is an assett to his company. I hope to do business with him for a long time."

Kevin Clemons
Kevin Clemons

Kevin Clemons
Rocket Mortgage
44 Reviews
David Price

"Kevin was extremely helpful throughout my loan process making the experience less confusing or stressful. He answered every question that I had throughout the process and would frequently contact me ...Kevin was extremely helpful throughout my loan process making the experience less confusing or stressful. He answered every question that I had throughout the process and would frequently contact me to see if I needed anything. Kevin is a very knowledgeable agent that was patient with my many questions. I was glad to have had Kevin to get me threw the process!"

Brandon Crawford
Brandon Crawford

Brandon Crawford
Rocket Mortgage
44 Reviews
Betsy Hada

"Brandon helped my home refinancing go absolutely swimmingly. With each step, he gave me several options of how to get documents to him for the Rocket Mortgage system. I could upload whatever I had in ...Brandon helped my home refinancing go absolutely swimmingly. With each step, he gave me several options of how to get documents to him for the Rocket Mortgage system. I could upload whatever I had in soft copy, and photograph/text anything I did not. That meant I didn't need to deal with my difficult scanner. He was available for any questions I had, during the entire process. And now my remodel is well underway. Thanks, Brandon!"

Will Francis
Will Francis

Will Francis
Rocket Mortgage
44 Reviews
Iris Valentin

"Dear Will, “I truly thank God for choosing you”(Will ) you provided and guided me through the correct path with this journey. Your excellence and professionalism are to be rewarded. Your expertise ...Dear Will, “I truly thank God for choosing you”(Will ) you provided and guided me through the correct path with this journey. Your excellence and professionalism are to be rewarded. Your expertise and your generosity allowed me to feel extremely comfortable to move forward with my home equality loan. You and your team delivered excellent customer service and you were always available and returned, all my calls when I needed your support during the whole entire process!” “Thank you from the bottom of my heart for all of your help and for assisting me with all necessary guidelines.It has been with great pleasure to have worked with you! “You will always be my go-to!” I will definitely, keep you in mind, to inform family and friends about your credibility! I experience with Will and his team, the best and smooth loan transition. I strongly recommend Will, as anybody's trusted home loan . God bless you always !"

Carlo Gasper
Carlo Gasper

Carlo Gasper
Rocket Mortgage
44 Reviews
Elizabeth Rodriguez

"We recently had the pleasure of working with Carlo Gasper as our lender through Rocket Mortgage, and our experience was outstanding from start to finish. From the very beginning, Carlo demonstrated ...We recently had the pleasure of working with Carlo Gasper as our lender through Rocket Mortgage, and our experience was outstanding from start to finish. From the very beginning, Carlo demonstrated exceptional professionalism. He was prompt, courteous, and thoroughly knowledgeable about the lending process. One of the standout aspects of working with Carlo was his excellent communication. He kept us informed every step of the way, providing timely updates and answering our questions with patience and clarity. We had a lot of questions by the way. But with all seriousness his responsiveness was remarkable; whether through phone calls or emails, Carlo was always available to address our concerns and provided reassurance. Overall, his professionalism, communication skills, expertise, and dedication to his clients are truly commendable. We are grateful for his support and would highly recommend him to anyone seeking a reliable and knowledgeable lender. Thank you, Carlo, for making our home-buying experience smooth and successful!"