Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 95 of 374
Miranda Clark

"Here’s a polished review you could post for Jeremy Justin, depending on the platform (Google, Zillow, LendingTree, etc.): --- ⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Jeremy Justin! Working with Jeremy...Here’s a polished review you could post for Jeremy Justin, depending on the platform (Google, Zillow, LendingTree, etc.): --- ⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Jeremy Justin! Working with Jeremy Justin was an absolute pleasure from start to finish. He went above and beyond to make the loan process smooth, transparent, and stress-free. Jeremy took the time to explain every detail clearly, answered all my questions promptly, and made sure I felt confident every step of the way. What really stood out was his professionalism, deep knowledge, and genuine care for his clients. He was proactive, responsive, and always one step ahead, ensuring everything stayed on track. Thanks to his dedication and expertise, my loan closed right on time without any surprises. If you’re looking for a loan expert who truly looks out for your best interests and delivers exceptional results, Jeremy Justin is the one to call. I couldn’t recommend him more. Working with him was an absolute pleasure. He made the process for me smooth ."

Bobby Rose

"From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy...From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy this the whole Rocket Mortgage team, but even after I moved into the next step if I had any questions or needed help on getting things through the V.A, process Daniel always got back to me quickly and walked me through everything. You don't often get someone as committed to helping you get through a process as Daniel. He makes you feel like you are the only person he is working with. Great job Daniel and Thank you very much!! "

Mark Tremblay

"Forrest was upfront and expeditious with his information. He was informative and helpful with the details and logistics and was more than patient when I didn’t understand steps in the process. The ...Forrest was upfront and expeditious with his information. He was informative and helpful with the details and logistics and was more than patient when I didn’t understand steps in the process. The thing is he knew the program products and underwriting process ahead of me figuring it out by wasting time to go through it and get hung up. His knowledge there made the preparation process run smoothly and the closing happened within a week of the appraisal coming back I would recommend him to anyone for sure"

Jay Vannice

"Courtney has a solid professional tone, that is backed up by a high degree of knowledge, and skills. Interpersonal skills are second to no one. She is a great listener and is honest to meet the best...Courtney has a solid professional tone, that is backed up by a high degree of knowledge, and skills. Interpersonal skills are second to no one. She is a great listener and is honest to meet the best needs of the customer. I am impressed by Courtney’s friendly but professional and competent service. I enjoyed the service provided. Courtney shepherded my application process with ease. I was amazed at the speed my refinance zipped through the refi structure. By far the best refi experience ever! I’ve had a few other great experiences with Rocket Mortgage too. No worries with Courtney! I will seek Ms Allen out for my next mortgage task. Courtney is ready for the next level of responsibility. **Please place her on the fast track for more leadership and responsibility!!** Ms Allen is ready for the next step! Thank you Courtney, Jay V."

Alishia Jones

"My recent experience refinancing my home was made incredibly stress-free and successful, all thanks to Tiffany, my mortgage banker. From the start, she demonstrated an exceptional level of knowledge ...My recent experience refinancing my home was made incredibly stress-free and successful, all thanks to Tiffany, my mortgage banker. From the start, she demonstrated an exceptional level of knowledge and professionalism that instantly reassured me I was in good hands. Tiffany’s expertise was evident throughout the process, especially in how she carefully assessed my situation and provided sound advice on the best way to proceed. She was patient, informative, and never hesitated to answer my questions or explain complicated terms in a friendly manner. One of the standout aspects of working with Tiffany was her outstanding communication skills. She kept me informed during every step of the refinancing process, ensuring I was never left in the dark. Her timely updates and proactive communication helped ease any worries I had along the way. Tiffany truly went above and beyond, fighting for my interests to secure a much better rate than I initially expected. Her dedication and commitment to achieving the best outcome for me were nothing short of amazing. She guided me through each phase, from the initial application to the final closing, with remarkable ease and efficiency. Her professionalism and world-class customer service set a benchmark that all service providers should strive to achieve. Tiffany wasn't just my mortgage banker; she was an advocate who worked tirelessly to ensure my refinancing experience was a positive one. I highly recommend Tiffany to anyone considering refinancing their home. Her blend of knowledge, skill, and exceptional customer service makes her the ideal partner in navigating the complexities of the mortgage world. Thank you, Tiffany, for your magnificent work!"

Nelson Martinez

"I started this venture applying for a mortgage with 4 providers. Initially I was discouraged because my hopes to purchase a home felt out of reach. I soon started to realize that Christopher was the ...I started this venture applying for a mortgage with 4 providers. Initially I was discouraged because my hopes to purchase a home felt out of reach. I soon started to realize that Christopher was the only loan expert that was proactively and consistently reaching out to me, where the other 3 were not. At first, I wasn't so confident I could meet the budget numbers that I worked up to assure I wouldn't overextend myself. I came close to giving up. The more I expressed my target numbers the more Christopher went to work. To be candid it took a couple of rounds of effort on Christopher's part, yet he found the way. Along the way he listened and most importantly he cared. Still loan shopping Christopher was the only expert reaching out to me and working diligently to win my business. I saw him creatively working with his team and leadership until the numbers met my budget. Once completed Christopher worked closely with me walking me through the approval process and again assuring me, he has my interests as his priority. During this time by the way I just started a new job which required a move to a new state, and I was going through a lot. My interactions with Christopher were always a pleasure and professional. We did however find a little time to share a few laughs along the way. I closed on my beautiful home 2 days ago and couldn't be more pleased. I don't know how to express my thanks to Christopher other than to say, "THANK YOU for a job well done, my friend." You've done a fantastic job winning my business and I hope we can reach out from time to time just to say hello! Sincerely, Nelson. - Peace"

Naiga Atwia

""From the moment we spoke with Sarjon on the phone while comparing mortgage lenders, we knew he was the one for us. He immediately connected with us as if he had known us for years. He treated us like..."From the moment we spoke with Sarjon on the phone while comparing mortgage lenders, we knew he was the one for us. He immediately connected with us as if he had known us for years. He treated us like family, offering options and making sure we understood everything so that we could make our own decisions. When we hit a point of uncertainty, Sarjon kept encouraging us and gave us hope. As first-time homebuyers, we had no idea about the process, the pros and cons, or what to expect. Sarjon went above and beyond to ensure we understood every step, answering even our 'silly' questions with patience and respect — even on his days off. We can’t thank him enough. While Rocket Mortgage has many great employees, Sarjon truly stands out. Alozius and I will forever be grateful for his kindness and support. Thank you for treating us like family.""

Lee Amadon

"From our first call through closing, Kelsey was on it: knowledgeable, organized, and genuinely friendly. She laid out the steps up front, set clear expectations, and kept us updated at every ...From our first call through closing, Kelsey was on it: knowledgeable, organized, and genuinely friendly. She laid out the steps up front, set clear expectations, and kept us updated at every milestone. Every question got a quick, straightforward answer; when we had choices, she broke down the trade-offs so we could pick what fit our budget and timing. She helped us lock in a competitive rate and kept the paperwork moving. What stood out most was her follow-through: timely check-ins, reminders before deadlines, and explanations that took the stress out of the process. If you want a steady guide from start to finish, she’s it: transparent, responsive, and reliable."

Carmen Marzocco

"We had the pleasure of working with Jack on our recent mortgage through Rocket Mortgage, and I can’t recommend him highly enough. From the very first call, Jack was professional, knowledgeable, and ...We had the pleasure of working with Jack on our recent mortgage through Rocket Mortgage, and I can’t recommend him highly enough. From the very first call, Jack was professional, knowledgeable, and incredibly responsive. He took the time to walk us through every step of the process, answered all of our questions (no matter how small), and ensured we felt confident throughout the entire experience. What really stood out was Jack’s commitment to making the process as smooth and stress-free as possible. He was always just a phone call or email away, often responding faster than expected, and his attention to detail gave us complete peace of mind. We always felt like we were in good hands. Thanks to Jack, we were able to close on time with no surprises. If you’re looking for someone who truly cares about their clients and goes above and beyond, Jack is your guy. We’re grateful for his support and would absolutely work with him again in the future."

David Price

"Kevin was extremely helpful throughout my loan process making the experience less confusing or stressful. He answered every question that I had throughout the process and would frequently contact me ...Kevin was extremely helpful throughout my loan process making the experience less confusing or stressful. He answered every question that I had throughout the process and would frequently contact me to see if I needed anything. Kevin is a very knowledgeable agent that was patient with my many questions. I was glad to have had Kevin to get me threw the process!"