Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 95 of 374
Jack Backhaus
Jack Backhaus

Jack Backhaus
Rocket Mortgage
44 Reviews
Carmen Marzocco

"We had the pleasure of working with Jack on our recent mortgage through Rocket Mortgage, and I can’t recommend him highly enough. From the very first call, Jack was professional, knowledgeable, and ...We had the pleasure of working with Jack on our recent mortgage through Rocket Mortgage, and I can’t recommend him highly enough. From the very first call, Jack was professional, knowledgeable, and incredibly responsive. He took the time to walk us through every step of the process, answered all of our questions (no matter how small), and ensured we felt confident throughout the entire experience. What really stood out was Jack’s commitment to making the process as smooth and stress-free as possible. He was always just a phone call or email away, often responding faster than expected, and his attention to detail gave us complete peace of mind. We always felt like we were in good hands. Thanks to Jack, we were able to close on time with no surprises. If you’re looking for someone who truly cares about their clients and goes above and beyond, Jack is your guy. We’re grateful for his support and would absolutely work with him again in the future."

John Bosio
John Bosio

John Bosio
Rocket Mortgage
43 Reviews
Samantha Owens

"In my refi process, I was very thankful for the experience and perseverance of John in his attempts to get my refi complete. I started the process in June and was attempting to draw on my equity to ...In my refi process, I was very thankful for the experience and perseverance of John in his attempts to get my refi complete. I started the process in June and was attempting to draw on my equity to pay off a bill that I thought I would have difficulty with after the trial period ended. I was set to close by mid-July, but as expected this one company would not release the financial information needed to close the loan and became a severe roadblock to the whole process. Instead of giving up on me, or finding my case too tedious, John pushed through and helped me write persuasive letters to the creditor to provide the necessary information. He was doing almost daily check-ins with me toward the end of my process. I unfortunately had a nearly catastrophic car wreck and could not continue the daily calls to this creditor, and John stepped up while I was in ICU and got the necesary documents after several months of the process lingering and finally got me to a close date just in the nick of time to save me hundreds of dollars in interest and years of hassle with this company. He was always professional and uplifting in his communications and he got me a great dealin the refi. I highly recommend his work and he is an assett to his company. I hope to do business with him for a long time."

Kevin Clemons
Kevin Clemons

Kevin Clemons
Rocket Mortgage
44 Reviews
David Price

"Kevin was extremely helpful throughout my loan process making the experience less confusing or stressful. He answered every question that I had throughout the process and would frequently contact me ...Kevin was extremely helpful throughout my loan process making the experience less confusing or stressful. He answered every question that I had throughout the process and would frequently contact me to see if I needed anything. Kevin is a very knowledgeable agent that was patient with my many questions. I was glad to have had Kevin to get me threw the process!"

Brandon Crawford
Brandon Crawford

Brandon Crawford
Rocket Mortgage
44 Reviews
Betsy Hada

"Brandon helped my home refinancing go absolutely swimmingly. With each step, he gave me several options of how to get documents to him for the Rocket Mortgage system. I could upload whatever I had in ...Brandon helped my home refinancing go absolutely swimmingly. With each step, he gave me several options of how to get documents to him for the Rocket Mortgage system. I could upload whatever I had in soft copy, and photograph/text anything I did not. That meant I didn't need to deal with my difficult scanner. He was available for any questions I had, during the entire process. And now my remodel is well underway. Thanks, Brandon!"

Will Francis
Will Francis

Will Francis
Rocket Mortgage
44 Reviews
Iris Valentin

"Dear Will, “I truly thank God for choosing you”(Will ) you provided and guided me through the correct path with this journey. Your excellence and professionalism are to be rewarded. Your expertise ...Dear Will, “I truly thank God for choosing you”(Will ) you provided and guided me through the correct path with this journey. Your excellence and professionalism are to be rewarded. Your expertise and your generosity allowed me to feel extremely comfortable to move forward with my home equality loan. You and your team delivered excellent customer service and you were always available and returned, all my calls when I needed your support during the whole entire process!” “Thank you from the bottom of my heart for all of your help and for assisting me with all necessary guidelines.It has been with great pleasure to have worked with you! “You will always be my go-to!” I will definitely, keep you in mind, to inform family and friends about your credibility! I experience with Will and his team, the best and smooth loan transition. I strongly recommend Will, as anybody's trusted home loan . God bless you always !"

Carlo Gasper
Carlo Gasper

Carlo Gasper
Rocket Mortgage
44 Reviews
Elizabeth Rodriguez

"We recently had the pleasure of working with Carlo Gasper as our lender through Rocket Mortgage, and our experience was outstanding from start to finish. From the very beginning, Carlo demonstrated ...We recently had the pleasure of working with Carlo Gasper as our lender through Rocket Mortgage, and our experience was outstanding from start to finish. From the very beginning, Carlo demonstrated exceptional professionalism. He was prompt, courteous, and thoroughly knowledgeable about the lending process. One of the standout aspects of working with Carlo was his excellent communication. He kept us informed every step of the way, providing timely updates and answering our questions with patience and clarity. We had a lot of questions by the way. But with all seriousness his responsiveness was remarkable; whether through phone calls or emails, Carlo was always available to address our concerns and provided reassurance. Overall, his professionalism, communication skills, expertise, and dedication to his clients are truly commendable. We are grateful for his support and would highly recommend him to anyone seeking a reliable and knowledgeable lender. Thank you, Carlo, for making our home-buying experience smooth and successful!"

Kassem Ghamloush
Kassem Ghamloush

Kassem Ghamloush
Rocket Mortgage
44 Reviews
Don Palmgren

"We didn't have a realtor in the purchase of our house. This put Kassem in the position of having to educate us on procedures and and the language of the business end of the process. He was patient and...We didn't have a realtor in the purchase of our house. This put Kassem in the position of having to educate us on procedures and and the language of the business end of the process. He was patient and kind and never made us feel stupid. The only thing that I would change is there could have been a smoother transition once his part was done. I had developed a working relationship with Kassem but all of a sudden I had to deal with another person that I hadn't worked with and my calls didn't go to him. I feel like the transition would have been better if we had known in advance that we would be dealing with someone else as things progressed."

Laurent Hage
Laurent Hage

Laurent Hage
Rocket Mortgage
44 Reviews
tim harrell

"I had the pleasure of working with Laurent on securing a second mortgage, and I couldn’t be more grateful for his assistance. He is exceptionally knowledgeable and guided me through every step of the ...I had the pleasure of working with Laurent on securing a second mortgage, and I couldn’t be more grateful for his assistance. He is exceptionally knowledgeable and guided me through every step of the process with clarity and confidence. Laurent was always prompt with updates and made sure I was well-informed at all times. Even when I faced a challenge, his empathy and unwavering support reassured me that I was in good hands. His commitment to excellent customer service turned a potentially stressful situation into a smooth and manageable experience. I highly recommend Laurent and will definitely turn to him for any future financial needs."

Jonathan Ingram
Jonathan Ingram

Jonathan Ingram
Rocket Mortgage
44 Reviews
Cinema-Styles

"Working with our Loan Officer Jonathan at Rocket Mortgage was one of the best decisions we made during the home-buying process. From start to finish, he was incredibly knowledgeable, responsive, and ...Working with our Loan Officer Jonathan at Rocket Mortgage was one of the best decisions we made during the home-buying process. From start to finish, he was incredibly knowledgeable, responsive, and genuinely invested in helping us secure the best possible outcome. What stood out most was how clearly everything was explained—no confusing jargon, no pressure, just honest guidance every step of the way. They were always quick to answer questions (even the small ones), and we never felt like “just another client.” The entire process felt smooth and efficient, which is saying a lot given how stressful buying a home can be. Thanks to their expertise and attention to detail, we were able to close on time with confidence and peace of mind. Jonathan is professional, trustworthy, and truly goes above and beyond, I can’t recommend them highly enough. First Time Home Owners! Ron and Salina"

Micheal Kassab
Micheal Kassab

Micheal Kassab
Rocket Mortgage
44 Reviews
Banks Dastine

"I had the pleasure of working with Micheal Kassab, a Senior Banker at Rocket Mortgage, and I must say that my experience was truly exceptional. Michael's expertise and professionalism made the entire...I had the pleasure of working with Micheal Kassab, a Senior Banker at Rocket Mortgage, and I must say that my experience was truly exceptional. Michael's expertise and professionalism made the entire mortgage process smooth and stress-free. From our initial consultation to the final closing, Michael demonstrated a deep understanding of the industry and provided valuable insights to help me make informed decisions. He patiently answered all of my questions and addressed any concerns I had, ensuring that I felt confident and supported throughout the entire journey. What impressed me the most about Michael was his dedication to providing personalized service. He took the time to listen to my unique needs and financial goals, tailoring the mortgage options to suit my specific situation. His attention to detail and prompt responsiveness made me feel valued as a client. Furthermore, Michael's commitment to transparency and clear communication was evident at every stage. He kept me informed about the progress of my application, explained complex terms in a way that was easy to understand, and guided me through the necessary paperwork with efficiency and accuracy. Thanks to Michael's expertise and guidance, I was able to secure a mortgage that perfectly aligned with my requirements and financial objectives. His professionalism, knowledge, and genuine care for his clients make him an exceptional Senior Banker. I highly recommend Michael Kassab to anyone seeking mortgage services. His dedication, integrity, and expertise make him a valuable asset to Rocket Mortgage, and I am grateful for his assistance in making my homeownership dreams a reality. Thank you, Michael, for your outstanding support and for going above and beyond to ensure a positive experience."