Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 95 of 358
Heather Murphy
Heather Murphy

Heather Murphy
Rocket Mortgage
44 Reviews
Erin Murray

"Absolutely outstanding! I had such a time with my previous lender and a really bad loan that I was put in. I reached out to Heather months ago and she has worked with me over these last several months...Absolutely outstanding! I had such a time with my previous lender and a really bad loan that I was put in. I reached out to Heather months ago and she has worked with me over these last several months until my situation changed so that I was able to qualify for a refinance. She is extremely knowledgeable, very friendly and always answers this phone with a smile. I am so satisfied and happy with the services from Heather as well as the process with Rocket Mortgage. Heather is a complete asset to rocket and has been extremely kind patient and knowledgeable every step of the process even when I had crazy ideas we would walk through them together and she would help me make the best decision once my other house sold and my DTI wasn’t crazy upside down we were able to begin the process. She closed the deal in no time! No matter how many times I called her with questions or help, she always either text me emailed me or called me back and left a message. Her communication is absolutely top-notch, especially nowadays in the world where Customer Service generally sucks, she has been phenomenal! Thank you, Heather for helping me through all of this. You are truly the best! Rocket Mortgage, you guys need to give this lady a raise! So excited to be part of the rocket family!"

Angelica Pedraza
Angelica Pedraza

Angelica Pedraza
Rocket Mortgage
44 Reviews
Eli Sulkin

"Working with Angelica was hands down one of the best experiences I've had with any company, period. She went above and beyond in every sense, helping me out of regular business hours and truly looking...Working with Angelica was hands down one of the best experiences I've had with any company, period. She went above and beyond in every sense, helping me out of regular business hours and truly looking out for me at every step of the process. What set Angelica apart was the genuine connection we built. She took the time to understand my situation, answered every question with patience, and made me feel like a person rather than just another file on a desk. In an era where so many businesses are adopting AI and automate every interaction, Angelica is a powerful reminder of how critical real, person-to-person connection still is. There are moments in a process this important where you need a human being who actually cares—and that's exactly what she brought. Honestly, if every single employee at Rocket Mortgage operated the way Angelica does, the company would be the most valuable in the world. People like Angelica are the reason customers stay loyal and tell their friends. If it were up to me, Angelica wouldn't just be recognized—she'd be running the company. Rocket Mortgage is lucky to have her, and so was I. Thank you, Angelica, for everything!"

Demetrius Rodgers
Demetrius Rodgers

Demetrius Rodgers
Rocket Mortgage
44 Reviews
Nmah Yillah

"Demetrius is an excellent member of the Rocket Mortgage and Loan family, and he has the best customers relation and professionalism in his team. He is very pleasant, and will go above and beyond his ...Demetrius is an excellent member of the Rocket Mortgage and Loan family, and he has the best customers relation and professionalism in his team. He is very pleasant, and will go above and beyond his regular duties to ensure the customer understood, and is comfortable with the loan agreement he/she is about to sign. He is an expert in home refinancing and general subject matters regarding mortgage. Since the very first time he called in response to my loan application until I closed, I knew I was working with someone that has highest integrity, and enjoys his job. He is a people's person, and cares a lot about the customer. I have been recommending him to my family, friends, and co-workers who may be interested in buying a house or would like to refinance their mortgage. He is the best in the market!"

Angela Ulloa
Angela Ulloa

Angela Ulloa
Rocket Mortgage
44 Reviews
Lisha McGhee

"Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3 and once we decided which way we wanted to go the other 2 were removed. Angela was very ...Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3 and once we decided which way we wanted to go the other 2 were removed. Angela was very quick to respond. Typically with in mins and would even respond when she was at home. I would 100% recommend Angela to everyone! Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3, and once we decided which way we wanted to go, the other 2 were removed. Angela was very quick to respond. Typically with in mins and would even respond when she was at home. I would 100% recommend Angela to everyone! The whole experience was a 10/10 from Angela, to underwriting to closing. Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3, and once we decided which way we wanted to go, the other 2 were removed. Angela was very quick to respond. Typically within minutes and would even respond when she was at home. I would 100% recommend Angela to everyone! Angela was AHHHHMAZING! She went out of her way to give us 3 possible scenarios, allowed us to lock in all 3, and once we decided which way we wanted to go, the other 2 were removed. Angela was very quick to respond. Typically within minutes and would even respond when she was at home. I would 100% recommend Angela to everyone! The whole experience was a 10/10 from Angela, to underwriting, to closing."

Travis Wachter
Travis Wachter

Travis Wachter
Rocket Mortgage
44 Reviews
Frank Patton

"From the very first call and he was always available after the initial call even on off hours. TRAVIS was EXCELLENT! He was very knowledgeable, comfortable to talk with and made EVERYTHING a simple ...From the very first call and he was always available after the initial call even on off hours. TRAVIS was EXCELLENT! He was very knowledgeable, comfortable to talk with and made EVERYTHING a simple and EASY process! Everything Travis advised me from day 1 came to pass even though I am over seas working for DoD (which is a special circumstance), Travis assured that we can get the deal done after he pulled my credit and saw my circumstances! A very strong ASSET to any company / corporation and I told my wife many times Travis is a most trusted and go to guy and my wife agreed (hey what's up with that Travis)?! Travis even tracked our progress and congratulated us after the final closing when he was miles away from end process that lead to closing. Its because of Travis that we had a great experience in refinancing our home with a great interest rate and we are saving over $750.00 a month! Thanks Travis, much success to you."

Tara Wade
Tara Wade

Tara Wade
Rocket Mortgage
44 Reviews
Jake Langevin

"Tara was absolutely fantastic to work with. She helped me tremendously through all the in's and out's for my first cash-out refinance on my property. She advocated for me, kept in contact with me ...Tara was absolutely fantastic to work with. She helped me tremendously through all the in's and out's for my first cash-out refinance on my property. She advocated for me, kept in contact with me about things she needed from me, and moved things along quickly. Tara went as far as giving her direct contact number for any and all questions I had. Even when she couldn't get back to me, she delegated to another colleague of hers who was just as helpful. I wish I had someone I knew right now to refer to Tara because she would be the first and only one I would recommend. A 5 star recommendation doesn't do her justice. Thank you so much Tara."

Ashley Barkley
Ashley Barkley

Ashley Barkley
Rocket Mortgage
43 Reviews
Ayanna Hicks

"Although I never met Ashley personally I felt like I knew her through the entire process. I'm a relocate with my company and there were 3 preferred lenders my company deals with. Of the three Ashley...Although I never met Ashley personally I felt like I knew her through the entire process. I'm a relocate with my company and there were 3 preferred lenders my company deals with. Of the three Ashley was by far the best. She never used comparisons of her company versus any other to earn my business and for me that speaks volumes. Ashley stuck with what I was looking for and my timelines and how here company could best serve me. She is personable, prompt, detail oriented, upbeat, honest, and most importantly trust-worthy. I would do business with her again. She wasn't pushy and quickly got a pulse for me as a buyer. Thanks Ashley for helping to make my transition seamless and being extremely patient with me."

Samantha Camilleri
Samantha Camilleri

Samantha Camilleri
Rocket Mortgage
43 Reviews
Rose Ciconta

"I reached out to Rocket via an online form and received a call from Sam. I was very scared, unsure, hurt and frankly did not know what to do or how to start the process to refi and have my abusive ...I reached out to Rocket via an online form and received a call from Sam. I was very scared, unsure, hurt and frankly did not know what to do or how to start the process to refi and have my abusive ex-husband taken off the loan. From other lenders I was told immediately "NO" and my ex-husband said I could have the house but 'NO ONE" would ever help me get a loan. It would be impossible because of my credit history which included a dismissed Chapter 13. It felt like an impossible battle, but I had faith that someone could help and God orchestrated a phone call with Sam. Sam was the first and only loan agent that listened to me, explained my situation and allowed me to cry :) She was encouraging, but did not over promise, Sam provided directions and advice and she never once made me "feel small" or like there was no hope. After the call she connected me with Jon to assist with my credit and he as well was phenomenal. I did everything they asked me to do. When Sam said she believed she could help me, I don't think she knew what ride we were about to take. I am sure that many of you have heard the stories. It was not easy to get to closing and despite what my family and friends said, I knew that I could trust Sam through this process. Sam showed me that people do care and even in the tough situations she handled it all with grace, kindness, empathy and professionalism. I could not say enough about Sam and Rocket Mortgage. Because of Sam and Rocket my grand-daughter and I have a home that we can call our own. There is so much more I could say! I pray that Rocket continues to help others as you have helped me. I don't know how you reward your employees at Rocket but whatever you do Sam Camilleri deserves it and more!! Thank you so much, Continued prayers for Rocket's staff of loan officers, underwriters and everyone involved in the process. Minister Rose C and Zariah T (granddaughter)"

Alex Dobija
Alex Dobija

Alex Dobija
Rocket Mortgage
43 Reviews
Allison Stanley

"Working with Alex on my home loan was truly a blessing. He was kind, patient, and incredibly helpful every step of the way. As a first-time homebuyer, I had a lot of questions and uncertainty, but ...Working with Alex on my home loan was truly a blessing. He was kind, patient, and incredibly helpful every step of the way. As a first-time homebuyer, I had a lot of questions and uncertainty, but Alex made the process clear and manageable. He took the time to explain everything, always responded promptly, and genuinely cared about helping me find the best path forward. Thanks to his guidance, I’m now in a home I love — and I couldn’t have done it without him. Highly recommend Alex if you’re looking for someone trustworthy and supportive during your home loan journey!"

Mike Elsamadouny
Mike Elsamadouny

Mike Elsamadouny
Rocket Mortgage
43 Reviews
Kamal Al Farran

"Mike was professional and understood my situation that I need to close very quickly and he made sure that will happen, also he was always available to answer any concerns I had. I would say that this ...Mike was professional and understood my situation that I need to close very quickly and he made sure that will happen, also he was always available to answer any concerns I had. I would say that this was my best mortgage experience I have had with Rocket Mortgage and would recommend working with him."