Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 97 of 390
Rachelle Dodson

"Tim is awesome!! Eric and I were already approved by another lender, and on a whim, we called Rocket Mortgage to be sure we had an excellent rate with the company we were with. Low and behold, Tim ...Tim is awesome!! Eric and I were already approved by another lender, and on a whim, we called Rocket Mortgage to be sure we had an excellent rate with the company we were with. Low and behold, Tim gave us an incredible deal that the other company couldn't match. Not only was our deal much better, the entire loan process moved so much quicker with him. We looked at the house for the first time, made an offer, and got keys in hand in just 2 weeks. We are so happy with the deal we have, and we love our very first home. Tim made this entire process so fun and easy, and he was quick to respond to everything, and answer every question with verified knowledge. Plus, his personality can't be beat, he was just as excited for us as we were. Not only that, he made sure that every part of the deal was what we wanted, and he made sure to look for the best viable options for us too. That says a lot about his character. I'd recommend Tim anytime :)"

Ousman Jobe

"I cannot say enough about the exceptional service I received from Paul Potorek. From start to finish, Paul guided me through the home-buying process with incredible expertise and patience. He ...I cannot say enough about the exceptional service I received from Paul Potorek. From start to finish, Paul guided me through the home-buying process with incredible expertise and patience. He explained every detail in plain language, made sure I understood all of my options, and was always just a call or email away when questions came up. Honestly, Paul felt more like my personal attorney than just my mortgage specialist—he anticipated potential issues before they arose, reviewed every document with me, and made sure I was fully protected and confident at every step. His professionalism, deep knowledge of the mortgage process, and genuine care for my best interests turned what could have been a stressful experience into an exciting and smooth journey. If you’re buying a home and want someone who will go above and beyond to advocate for you, Paul Potorek is the person you want on your team. I recommend him wholeheartedly!"

marcia

"Kai was amazing. I’m not too computer savvy, but he walked me through several steps like literally telling me look on the right side of the screen at the bottom there should be an arrow he had to help...Kai was amazing. I’m not too computer savvy, but he walked me through several steps like literally telling me look on the right side of the screen at the bottom there should be an arrow he had to help me doing a PDF. I called this man 100 times he would literally reply and say is it important? Can I call you in a minute or he would call me right away without him this Loan would not have been possible because no one else would have the patient to help me the way he did I let people bosses know when they’re not doing their job and when people are doing their job, I also let the boss know they’re doing a great job and I’m gonna be calling his boss to let them know he deserves a raise even when my loan was passed off to someone else or the next phase. I repeatedly called him and he said I’m gonna see what’s happening and I will let you know, but I’m not doing working with this anymore, but this man was beyond patient with me."

Pan Pan

"Highly recommend Justin!! He is so good that we even want to keep him ourselves (just kidding)! He helped us refinance and I bet he had done his best to find the best term for us. He is very patient ...Highly recommend Justin!! He is so good that we even want to keep him ourselves (just kidding)! He helped us refinance and I bet he had done his best to find the best term for us. He is very patient about explaining questions. I even feel annoyed about myself not understanding what's going on, but he is still there explaining over and over again to make sure we understand where we spend my money. Every time he picks up the phone and I can feel the smile and energy through the phone. How amazing! We really appreciate Justin's professionals and patience and kindness. Please let him help you and you help him to build business. He deserves more!"

Saray Gonzalez

"Kellen, is by far one of the best most attentive, knowledgeable and easy to speak with mortgage brokers that I’ve ever dealt with. Before applying with Rocket Mortgage and working with Kellen Smith ...Kellen, is by far one of the best most attentive, knowledgeable and easy to speak with mortgage brokers that I’ve ever dealt with. Before applying with Rocket Mortgage and working with Kellen Smith other lenders that I contacted were very dismissive and not willing to help with my personal credit situation. Kellen took time to listen to my situation and made it work always with a friendly and extremely positive attitude. Most importantly he kept our realtor informed and because of him the sellers accepted our offer within hours. Again I can’t truly express in words how awesome Kellen is. If you want an easy stress free experience and someone who will get the job done contact Kellen Smith."

Matt Chorba

"Tom Vanloon is the ideal mortgage rep to assist anyone through their refinance or home loan (purchase). The speed (2 days) at which we were approved and the time to apply and close (1 week) on our ...Tom Vanloon is the ideal mortgage rep to assist anyone through their refinance or home loan (purchase). The speed (2 days) at which we were approved and the time to apply and close (1 week) on our refinance was impeccable and unprecedented for us. We pinched ourselves how quick and easy it was. We held off refinancing for two years because of the long and inconvenient process traditional lenders take to refinance and time requirements for the applicants. Tom electronically verified our employment, W2 pay history, our bank statements, etc. Some of the convenience depends on the individual’s employer and financial institution’s tech capabilities, nonetheless, it was a breeze on our part! Getting the lowest rate isn’t always the most important factor in a loan and Tom reminded us we should think about our goals before applying. We went through a needs review discussion with us and found the best loan structure (less cash at closing) to meet our needs. He knows how to cut through the bureaucracy and also explain in layman’s terms complex mortgage concepts. We highly texokmwnd it!"

Liesa Dunn

""Working with Foster on our recent refinance was an absolutely outstanding experience. My husband and I were looking to get a cash out refi to do some much needed home repairs. From our very first..."Working with Foster on our recent refinance was an absolutely outstanding experience. My husband and I were looking to get a cash out refi to do some much needed home repairs. From our very first conversation, Foster was incredibly knowledgeable and put us at ease. He took the time to clearly explain all of our options and answered every question we had with patience, no matter how small. He was highly responsive, always returning our calls and emails promptly. The entire process felt transparent and stress-free, which is a stark contrast to other experiences we've had with mortgage companies. We would definitely recommend him and Rocket Mortgage to friends and family."

Debbie Sexton

"I enjoyed working with Alex. He was quick to answer any questions I had and made the very tedious experience of purchasing a home seem easy. I couldn't have done it without his expert advise. Not to ...I enjoyed working with Alex. He was quick to answer any questions I had and made the very tedious experience of purchasing a home seem easy. I couldn't have done it without his expert advise. Not to mention when our sellers had to contact him they were very impressed by his knowledge and professionalism. If I hear of anyone wanting to purchase a home I will be forwarding them Alex's contact information. THANKS ALEX!!"

Kim Grenier

"I want to take this opportunity to thank you, your staff and anyone else involved with John and I. It's been a bit of a battle, but in the end I am most please with how everything was pulled ...I want to take this opportunity to thank you, your staff and anyone else involved with John and I. It's been a bit of a battle, but in the end I am most please with how everything was pulled together. I liked the way I got quick response to my many questions, and if the person I needed to speak with wasn't available, I received a call from the next person" in charge" . I would definitely recommend this company to any one I know who is looking into a reverse mortgage. Thank you Chene, Abbi and Keith for all you've done for John..... Best regards, Kim Grenier "

Jean M Benoit

"I can say Anthony is a truly professional, during my refinancing process he kept me updated on every steps which were many. He returned my phone my phone which were many to clarify items I was not ...I can say Anthony is a truly professional, during my refinancing process he kept me updated on every steps which were many. He returned my phone my phone which were many to clarify items I was not familiar with. Always polite and paid close attention to my concern. He held my hands until the finish line to make sure I crossed it to closing day. He made sure my closing location was very close to my house so I didn't have to drive too far because of my lower back problems. I informed Anthony and he made happened. I would recommend friends, family member anytime they are in need of his services."