Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 97 of 397
Jack Backhaus
Jack Backhaus

Jack Backhaus
Rocket Mortgage
44 Reviews
Carmen Marzocco

"We had the pleasure of working with Jack on our recent mortgage through Rocket Mortgage, and I can’t recommend him highly enough. From the very first call, Jack was professional, knowledgeable, and ...We had the pleasure of working with Jack on our recent mortgage through Rocket Mortgage, and I can’t recommend him highly enough. From the very first call, Jack was professional, knowledgeable, and incredibly responsive. He took the time to walk us through every step of the process, answered all of our questions (no matter how small), and ensured we felt confident throughout the entire experience. What really stood out was Jack’s commitment to making the process as smooth and stress-free as possible. He was always just a phone call or email away, often responding faster than expected, and his attention to detail gave us complete peace of mind. We always felt like we were in good hands. Thanks to Jack, we were able to close on time with no surprises. If you’re looking for someone who truly cares about their clients and goes above and beyond, Jack is your guy. We’re grateful for his support and would absolutely work with him again in the future."

Kevin Clemons
Kevin Clemons

Kevin Clemons
Rocket Mortgage
44 Reviews
David Price

"Kevin was extremely helpful throughout my loan process making the experience less confusing or stressful. He answered every question that I had throughout the process and would frequently contact me ...Kevin was extremely helpful throughout my loan process making the experience less confusing or stressful. He answered every question that I had throughout the process and would frequently contact me to see if I needed anything. Kevin is a very knowledgeable agent that was patient with my many questions. I was glad to have had Kevin to get me threw the process!"

Brandon Crawford
Brandon Crawford

Brandon Crawford
Rocket Mortgage
44 Reviews
Betsy Hada

"Brandon helped my home refinancing go absolutely swimmingly. With each step, he gave me several options of how to get documents to him for the Rocket Mortgage system. I could upload whatever I had in ...Brandon helped my home refinancing go absolutely swimmingly. With each step, he gave me several options of how to get documents to him for the Rocket Mortgage system. I could upload whatever I had in soft copy, and photograph/text anything I did not. That meant I didn't need to deal with my difficult scanner. He was available for any questions I had, during the entire process. And now my remodel is well underway. Thanks, Brandon!"

Zack Dandy
Zack Dandy

Zack Dandy
Rocket Mortgage
44 Reviews
Carmen Rosenau

"Zack is truly outstanding! Buying our first home was not easy, especially with the loan and mortgage process, but he guided us through every step with patience, clarity, and dedication. From the ...Zack is truly outstanding! Buying our first home was not easy, especially with the loan and mortgage process, but he guided us through every step with patience, clarity, and dedication. From the beginning, he took the time to thoroughly explain every detail, ensuring we fully understood our options and felt confident in our decisions. Regardless of our many questions, Zack was always available, responsive, and eager to provide guidance. His professionalism and deep knowledge made the entire experience smooth and stress-free. He anticipated potential challenges and proactively found solutions, making what could have been an overwhelming process feel seamless. Zack went above and beyond to secure the best possible outcome for us, always keeping our best interests in mind and advocating on our behalf. His ability to break down complex financial concepts into easy-to-understand terms gave us peace of mind throughout the journey. Beyond his expertise, Zack’s genuine kindness and commitment to helping his clients succeed genuinely set him apart. Thanks to his hard work and dedication, we are now happy homeowners and couldn’t be more grateful. We wholeheartedly recommend Zack to anyone needing expert guidance for their home financing journey. If you’re looking for someone knowledgeable, professional, and genuinely caring about his clients, Zack is the one you can trust."

Jonathan Ingram
Jonathan Ingram

Jonathan Ingram
Rocket Mortgage
44 Reviews
Cinema-Styles

"Working with our Loan Officer Jonathan at Rocket Mortgage was one of the best decisions we made during the home-buying process. From start to finish, he was incredibly knowledgeable, responsive, and ...Working with our Loan Officer Jonathan at Rocket Mortgage was one of the best decisions we made during the home-buying process. From start to finish, he was incredibly knowledgeable, responsive, and genuinely invested in helping us secure the best possible outcome. What stood out most was how clearly everything was explained—no confusing jargon, no pressure, just honest guidance every step of the way. They were always quick to answer questions (even the small ones), and we never felt like “just another client.” The entire process felt smooth and efficient, which is saying a lot given how stressful buying a home can be. Thanks to their expertise and attention to detail, we were able to close on time with confidence and peace of mind. Jonathan is professional, trustworthy, and truly goes above and beyond, I can’t recommend them highly enough. First Time Home Owners! Ron and Salina"

Victor Korkis
Victor Korkis

Victor Korkis
Rocket Mortgage
44 Reviews
Sherry Rhodes

"Victor called me a good time. COVID-19 had just hit our area and offices were shutting down sending us home to work. It was a crazy time. My daughter was fixing to graduate high school, child ...Victor called me a good time. COVID-19 had just hit our area and offices were shutting down sending us home to work. It was a crazy time. My daughter was fixing to graduate high school, child support would stop soon after and I needed to save some money anywhere I could. Since my home was mortgaged thru Rocket Mortgage he called just to see if i needed any help during the pandemic. From there he took care of everything. I refinanced my home and lowered my mortgage payment. Thanks for checking on me Victor! Rocket Mortgage care about their clients."

Chris Krupa
Chris Krupa

Chris Krupa
Rocket Mortgage
44 Reviews
Ying Chayanit

"We had an amazing experience working with Chris at Rocket Mortgage. Chris was super friendly, easy to work with, and always on top of everything throughout the entire process. He worked quickly, kept...We had an amazing experience working with Chris at Rocket Mortgage. Chris was super friendly, easy to work with, and always on top of everything throughout the entire process. He worked quickly, kept things moving smoothly, and always made himself available whenever we had questions. What we appreciated most was his patience — he took the time to explain every detail clearly and made sure we fully understood everything before moving forward. Chris truly delivered the quality service he promised when recommending Rocket Mortgage. The whole experience felt smooth, professional, and stress-free because of his help and dedication. We highly recommend Rocket Mortgage, and if you have the chance to work with Chris, definitely do it. You’ll be in great hands!"

Luis Matos
Luis Matos

Luis Matos
Rocket Mortgage
44 Reviews
J.O Galva Gomez

"A Truly Exceptional Loan Officer Working with Luis Matos was, without a doubt, the best decision we made throughout our homebuying journey. From the very beginning, Luis went above and beyond any ...A Truly Exceptional Loan Officer Working with Luis Matos was, without a doubt, the best decision we made throughout our homebuying journey. From the very beginning, Luis went above and beyond any expectation we had. He was not just a loan officer—he was a trusted advisor, a problem-solver, and a true partner every step of the way. His level of involvement, professionalism, and genuine care for our needs made the entire process feel smooth, personalized, and completely stress-free. Luis made himself available at all times—answering every phone call, replying to texts late at night, and making sure we never felt lost or unsure. He took the time to break down complex terms in simple language and made sure we understood every part of the loan process. He constantly kept us updated, advocated for the best rates and options, and was proactive in preventing issues before they could even arise. What really set Luis apart was how personally invested he was in our success. He treated our application like it was his own, going the extra mile to make sure we felt supported and confident throughout the journey. His attention to detail, transparency, and calm leadership made it feel like we had a true expert on our side—someone who wasn’t just doing his job, but someone who genuinely cared about our future. If there’s anyone who deserves to be leading an entire team, it’s Luis Matos. His leadership qualities, unmatched work ethic, and outstanding customer service skills make him more than just an asset—he is a prime example of what excellence in this industry looks like. If there were a position above “loan officer,” Luis should have it. He’s the kind of professional every homebuyer dreams of working with. Thank you, Luis, for everything you did for us. You’ve set the standar!!"

Douglas Mayer
Douglas Mayer

Douglas Mayer
Rocket Mortgage
44 Reviews
Carmen Ingram

"DOUG....YOU WERE SO "AWESOME"!!! I want to personally thank the Rocket Mortgage team for such a smoothe and easy home refinancing experience. My every need was met along the way. I was continuously ...DOUG....YOU WERE SO "AWESOME"!!! I want to personally thank the Rocket Mortgage team for such a smoothe and easy home refinancing experience. My every need was met along the way. I was continuously updated on the progress of my loan and cared for through and through. I want to reach out to anybody in need of refinancing or a new loan....talk to Rocket Mortgage. Every part of the process can be done with just your cell phone. The rates were good in comparison to other and with thw condition on my credit. I received the money needed to pay off bills and met a lot of great folls along the way. " If you want QUICK, Rocket Mortgage and their team of professionals are there to assist you Thank you so much and GOD BLESS!"

Jimmy Smyrnis
Jimmy Smyrnis

Jimmy Smyrnis
Rocket Mortgage
44 Reviews
Tiff Petricini

"I was overwhelmed with the various elements that go in to applying for and getting a mortgage. I knew that it was a good idea to shop around, but that is only useful if you know what to look for. By...I was overwhelmed with the various elements that go in to applying for and getting a mortgage. I knew that it was a good idea to shop around, but that is only useful if you know what to look for. By chance, I had an ad for Rocket Mortgage on my Mint app and decided to follow through, and I'm so glad I did. I was paired up with Jimmy. He took the time to listen to my life, my finances, and my needs. He explained and re-explained details about the process ENDLESSLY. I was very ignorant about the financial realm of home-buying, and fortunately he was very patient. He talked with me many times even BEFORE I signed a document to do the mortgage officially with Rocket. He secured the best deal for me, helping me choose based on my end goal of low down payments. I would highly recommend him!"