Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 97 of 357
Brandon Goddard
Brandon Goddard

Brandon Goddard
Rocket Mortgage
42 Reviews
Ward Hinsen

"Brandon was incredibly helpful in the loan process and was very informative about what to expect. He assigned me a fantastic loan officer, Laura Santana I believe her name was and she was incredibly ...Brandon was incredibly helpful in the loan process and was very informative about what to expect. He assigned me a fantastic loan officer, Laura Santana I believe her name was and she was incredibly helpful as well. Brandon was always available or responsive to calls and emails. He is a keeper and I was happy to work with him. I have recommended Rocket Mortgage to friends. The only thing I would have liked to know in advance was that the loan was going to be sold. I did communicate my strategy of wanting to cast the loan with additional funding and I was told I would have to wait three months which is not a problem, its just that now that it is sold (which I was not aware of but I'm sure Rocket Mortgage was) I am left with a little ambiguity if that still applies. It is a critical part of my strategy in purchasing the home. thanks! Ward"

Steve Hoppe
Steve Hoppe

Steve Hoppe
Rocket Mortgage
42 Reviews
Nadia Meeks

"I started this process a few months ago and Steve was my first point of contact. At that time we weren’t able to pull the trigger due to some things on my end but came back literally the beginning of ...I started this process a few months ago and Steve was my first point of contact. At that time we weren’t able to pull the trigger due to some things on my end but came back literally the beginning of this month and requested Steve since i had established rapport with him. He was able to get my husband and I thru this process in 2weeks. Steve definitely made sure I understood the process and anything I had questions about he answered. This process was as smooth as I’d hoped it would be and a lot that has to do with making sure I had everything completed and needed on my end and my loan officer Steve being on top of his duties as well. I will definitely refer him to others that are looking to buy or refinance in the future. Thanks again Steve 😊"

John Kinville
John Kinville

John Kinville
Rocket Mortgage
42 Reviews
Will Greenough

"John was very efficient and answered all questions I had during the "curiosity" phase of my interest in refinancing to a 15-year mortgage. He also pointed out and emphasized the savings in interest ...John was very efficient and answered all questions I had during the "curiosity" phase of my interest in refinancing to a 15-year mortgage. He also pointed out and emphasized the savings in interest payments as compared to the mortgage I had. It all made great sense; John made sense and backed it up with data. Rocket Mortgage has a great portal where communication and documents can be quickly exchanged. The support teams responsible for reviewing and underwriting did a great job. It was a 5-star experience."

Lauren Lee
Lauren Lee

Lauren Lee
Rocket Mortgage
42 Reviews
Linda Lally

"Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket ...Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket delivered. During this 45 day period Lauren responded to my emails immediately - even at 9pm. She was professional, informative, and up-beat every time. She followed my loan, always knew who I was and where I was in the process and got answers to my various questions from others at Rocket and got right back to me. If you are considering Rocket, who wouldn’t, ask for Lauren Lee."

Danielle Martinez
Danielle Martinez

Danielle Martinez
Rocket Mortgage
42 Reviews
David Leff

"From the outset of the very first telephone call, Danielle showed me respect, and actually listened carefully to what I had to say. Danielle is knowledgeable, professional and yet displays a great ...From the outset of the very first telephone call, Danielle showed me respect, and actually listened carefully to what I had to say. Danielle is knowledgeable, professional and yet displays a great sense of humor and personality. I have purchased numerous houses and refinaced several others during my lifetime. She is the best at what she does, bar none. Too bad that I can only give five stars, because I would give one hundred if I could. I would like to say thank you for everything. You made the entire process stress free from beginning to end."

Jon Pare
Jon Pare

Jon Pare
Rocket Mortgage
42 Reviews
Bobby Streeter

"Working with Jon Pare was hands-down the best mortgage experience I’ve ever had. From the very first conversation, Jon demonstrated an exceptional level of professionalism, deep industry knowledge, ...Working with Jon Pare was hands-down the best mortgage experience I’ve ever had. From the very first conversation, Jon demonstrated an exceptional level of professionalism, deep industry knowledge, and a genuine commitment to getting our loan across the finish line. What really sets Jon apart is his communication. The mortgage process can be incredibly stressful with a lot of moving parts, but Jon kept us informed every single step of the way. He was proactive, incredibly responsive, and took the time to clearly explain all of our options and what to expect during underwriting and closing. He anticipated potential hurdles before they even became issues, ensuring our processing and verification went smoothly. If you want a loan officer who is highly efficient, transparent, and acts as a true advocate for you, look no further than Jon Pare. I cannot recommend him highly enough and will absolutely be working with him again in the future!"

Kiyah Powell
Kiyah Powell

Kiyah Powell
Rocket Mortgage
42 Reviews
marcia

"Kai was amazing. I’m not too computer savvy, but he walked me through several steps like literally telling me look on the right side of the screen at the bottom there should be an arrow he had to help...Kai was amazing. I’m not too computer savvy, but he walked me through several steps like literally telling me look on the right side of the screen at the bottom there should be an arrow he had to help me doing a PDF. I called this man 100 times he would literally reply and say is it important? Can I call you in a minute or he would call me right away without him this Loan would not have been possible because no one else would have the patient to help me the way he did I let people bosses know when they’re not doing their job and when people are doing their job, I also let the boss know they’re doing a great job and I’m gonna be calling his boss to let them know he deserves a raise even when my loan was passed off to someone else or the next phase. I repeatedly called him and he said I’m gonna see what’s happening and I will let you know, but I’m not doing working with this anymore, but this man was beyond patient with me."

Antonio Reyes
Antonio Reyes

Antonio Reyes
Rocket Mortgage
42 Reviews
Shawn Solner

"Antonio was a Rocket Star! He is a true asset at Rocket Mortgage and to the current and future customers. His customer service skills are second to none, he made every step of way from considering ...Antonio was a Rocket Star! He is a true asset at Rocket Mortgage and to the current and future customers. His customer service skills are second to none, he made every step of way from considering refinancing to closing the dealing a complete pleasure. He always answered my calls and if he wasn’t available he called back within minutes. Antonio made me feel like family, patient, kind, caring and understanding that the decision I was making was big and never pressured me. I am a huge fan of Antonio and Rocket Mortgage! Sincerely, Shawn S"

Sam Sekhon
Sam Sekhon

Sam Sekhon
Rocket Mortgage
42 Reviews
Ramneet Rai Aujla

"Sanam is your best bet !! My husband and I could not have asked for a better banker to work with. Sanam was responsive, respectful and resourceful. He answered every question we had, no matter ...Sanam is your best bet !! My husband and I could not have asked for a better banker to work with. Sanam was responsive, respectful and resourceful. He answered every question we had, no matter how trivial it seemed. He shared knowledge and guided us in the right direction. Sanam helped us feel confident in our decisions as first time homebuyers and we will be back to work with him for ajy of our fyturw mortgage needs !"

Derek Staples
Derek Staples

Derek Staples
Rocket Mortgage
42 Reviews
Chris Yates

"Working with Derrick Staples at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From our very first conversation to the day we closed, Derrick demonstrated ...Working with Derrick Staples at Rocket Mortgage was one of the best decisions we made during our home-buying journey. From our very first conversation to the day we closed, Derrick demonstrated exceptional professionalism, knowledge, and dedication. Buying a home can be stressful, but Derrick made the entire process feel simple and manageable. He took the time to explain every step, answered all of our questions promptly, and ensured we felt confident in every decision. His communication was outstanding—always available when we needed him and proactive in keeping us informed throughout the process. What truly sets Derrick apart is his commitment to his clients. He genuinely cares about helping families achieve their dream of homeownership and works tirelessly to find the best solutions for their unique situation. His expertise, attention to detail, and customer-first approach made all the difference. Thanks to Derrick and the Rocket Mortgage team, our home purchase was smooth, efficient, and far less stressful than we ever expected. I would highly recommend Derrick Staples to anyone looking for a knowledgeable, trustworthy, and hardworking home loan expert. He exceeded our expectations in every way and made our dream of homeownership a reality. Thank you, Derrick, for your outstanding service and for helping us through one of the most important milestones of our lives!"