Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 97 of 373
Tim Martin
Tim Martin

Tim Martin
Rocket Mortgage
42 Reviews
Rachelle Dodson

"Tim is awesome!! Eric and I were already approved by another lender, and on a whim, we called Rocket Mortgage to be sure we had an excellent rate with the company we were with. Low and behold, Tim ...Tim is awesome!! Eric and I were already approved by another lender, and on a whim, we called Rocket Mortgage to be sure we had an excellent rate with the company we were with. Low and behold, Tim gave us an incredible deal that the other company couldn't match. Not only was our deal much better, the entire loan process moved so much quicker with him. We looked at the house for the first time, made an offer, and got keys in hand in just 2 weeks. We are so happy with the deal we have, and we love our very first home. Tim made this entire process so fun and easy, and he was quick to respond to everything, and answer every question with verified knowledge. Plus, his personality can't be beat, he was just as excited for us as we were. Not only that, he made sure that every part of the deal was what we wanted, and he made sure to look for the best viable options for us too. That says a lot about his character. I'd recommend Tim anytime :)"

Luis Matos
Luis Matos

Luis Matos
Rocket Mortgage
43 Reviews
J.O Galva Gomez

"A Truly Exceptional Loan Officer Working with Luis Matos was, without a doubt, the best decision we made throughout our homebuying journey. From the very beginning, Luis went above and beyond any ...A Truly Exceptional Loan Officer Working with Luis Matos was, without a doubt, the best decision we made throughout our homebuying journey. From the very beginning, Luis went above and beyond any expectation we had. He was not just a loan officer—he was a trusted advisor, a problem-solver, and a true partner every step of the way. His level of involvement, professionalism, and genuine care for our needs made the entire process feel smooth, personalized, and completely stress-free. Luis made himself available at all times—answering every phone call, replying to texts late at night, and making sure we never felt lost or unsure. He took the time to break down complex terms in simple language and made sure we understood every part of the loan process. He constantly kept us updated, advocated for the best rates and options, and was proactive in preventing issues before they could even arise. What really set Luis apart was how personally invested he was in our success. He treated our application like it was his own, going the extra mile to make sure we felt supported and confident throughout the journey. His attention to detail, transparency, and calm leadership made it feel like we had a true expert on our side—someone who wasn’t just doing his job, but someone who genuinely cared about our future. If there’s anyone who deserves to be leading an entire team, it’s Luis Matos. His leadership qualities, unmatched work ethic, and outstanding customer service skills make him more than just an asset—he is a prime example of what excellence in this industry looks like. If there were a position above “loan officer,” Luis should have it. He’s the kind of professional every homebuyer dreams of working with. Thank you, Luis, for everything you did for us. You’ve set the standar!!"

Isaac Mezo
Isaac Mezo

Isaac Mezo
Rocket Mortgage
43 Reviews
Kevin Aponte

"Isaac was outstanding throughout my entire home-buying process. From day one, he was patient, knowledgeable, and incredibly responsive. He walked me through every step, explained each option in clear ...Isaac was outstanding throughout my entire home-buying process. From day one, he was patient, knowledgeable, and incredibly responsive. He walked me through every step, explained each option in clear language, and made sure I always knew what to expect. Buying a home can be stressful, but Isaac made it feel smooth and manageable. What stood out most was how invested he was in helping me succeed. He checked in frequently, offered smart guidance, and made sure I locked in the best possible terms. His professionalism and genuine dedication set him apart from anyone I’ve worked with before. If you’re looking for a loan officer who truly cares and delivers exceptional service, Isaac at Rocket Mortgage is the person you want in your corner. Five stars all the way."

Josh Miller
Josh Miller

Josh Miller
Rocket Mortgage
43 Reviews
Lendal Tex Adams

"Josh Miller (Mortgage Banker), The kindness and friendliness extended to me by Josh and his team was extremely friendly and professional I've never had a better experience with any other business ...Josh Miller (Mortgage Banker), The kindness and friendliness extended to me by Josh and his team was extremely friendly and professional I've never had a better experience with any other business deals I've made in my 60 years. Josh and his team made me feel as if I were a part of their family. I would tell anyone who asked my opinion, I wouldn't think twice about using Josh or Green light again. Thanks Josh for all your help in making this transition seem flawless and speedy."

Alicia Purslow
Alicia Purslow

Alicia Purslow
Rocket Mortgage
43 Reviews
Jeffrey Grail

"Our experience with Alicia was top-notch. Alicia made the loan process of buying a home fun. I never had to worry through the process what was happening, how many questions we had, or the time she had...Our experience with Alicia was top-notch. Alicia made the loan process of buying a home fun. I never had to worry through the process what was happening, how many questions we had, or the time she had to spend with us. Alicia did an amazing job of always making us feel at ease. Alicia's expertise and professionalism is a model of how this process should be for people. Alicia always made us feel that we came first. Alicia would go above and beyond. Even when Alicia would be unavailable for a few days for time off, she would take the time to let us know when she would return, and who to contact if we needed help in the meantime. I could go on and on about how she made our experience perfect. I would suggest to anyone looking for a mortgage to seek out the best of the best and contact Alicia today."

Demetrius Rodgers
Demetrius Rodgers

Demetrius Rodgers
Rocket Mortgage
42 Reviews
Nmah Yillah

"Demetrius is an excellent member of the Rocket Mortgage and Loan family, and he has the best customers relation and professionalism in his team. He is very pleasant, and will go above and beyond his ...Demetrius is an excellent member of the Rocket Mortgage and Loan family, and he has the best customers relation and professionalism in his team. He is very pleasant, and will go above and beyond his regular duties to ensure the customer understood, and is comfortable with the loan agreement he/she is about to sign. He is an expert in home refinancing and general subject matters regarding mortgage. Since the very first time he called in response to my loan application until I closed, I knew I was working with someone that has highest integrity, and enjoys his job. He is a people's person, and cares a lot about the customer. I have been recommending him to my family, friends, and co-workers who may be interested in buying a house or would like to refinance their mortgage. He is the best in the market!"

Christina Roeser
Christina Roeser

Christina Roeser
Rocket Mortgage
43 Reviews
Neil Cooperstein

"As a business owner for 28 years, I know the importance, and value, to a company to have employees that are knowledgeable, professional, reliable and dependable…………and genuinely care to help ...As a business owner for 28 years, I know the importance, and value, to a company to have employees that are knowledgeable, professional, reliable and dependable…………and genuinely care to help others. Last year was a very difficult year for me and my family on many personal and emotional levels. We suffered family loss as well as medical situations that we are currently addressing. The importance of this loan and the ability to re-structure parts of our lives was invaluable. The care, warmth and the genuine desire to help was so sincere when talking with Christina. Her knowledge and guidance is beyond words, and besides her now being my financial contact at Rocket Mortgage, I’d like to consider her more than that, I’d like to consider myself her a friend. She is as sweet as she is the utmost professional. Too often, we as consumers are quick to complain about subpar or inferior service from the mediocre representatives of various institutions. That is why it gives me so much pleasure to give credit where credit is deservedly due. Christina, THE stellar representative of Rocket Mortgage, must be commended and praised for her devoted attention and extensive caring in their dedication to superb customer service. I hope the executives at Rocket Mortgage realize how lucky they are to have a person such as Christina represent their company. I know I would. Christina welcomed us into the Rocket family. Thank you, Christina, it’s nice to be here."

Scott Schlenkert
Scott Schlenkert

Scott Schlenkert
Rocket Mortgage
43 Reviews
JD Healy

"Personal, informed, professional care from the very first call. My wife and I were considering the purchase of a second home. I had seen the commercials for Rocket Mortgage on TV. They made it seem ...Personal, informed, professional care from the very first call. My wife and I were considering the purchase of a second home. I had seen the commercials for Rocket Mortgage on TV. They made it seem so easy. I was dubious but I called to see for myself. From the very first call I had with Scott we moved from "thinking about buying" to "Let's do it!" Scott clearly knows the business inside and out but more, he understands that his clients do not do this everyday. He spends the time to patiently walk through the pieces. He left us with such a sense of confidence that we jumped in and got our vacation home ... and we love it. If you are "thinking" too I highly recommend calling Scott and his team. If you are a real estate agent you should consider keeping Scott's number on file ... you will sell a lot more homes and have a lot more happy clients. It's only a shame I can't give Scott more than 5 stars. Thank you Scott!!"

Geoff Schmidt
Geoff Schmidt

Geoff Schmidt
Rocket Mortgage
43 Reviews
Ronnie Golden

"My wife and I was trying to make up our minds if we wanted to sell our home and downsize. I met Geoff during the that time. He was very helpful and and patient with us. We decided to remain in our ...My wife and I was trying to make up our minds if we wanted to sell our home and downsize. I met Geoff during the that time. He was very helpful and and patient with us. We decided to remain in our house. We did a refinance and got equity to help us to achieve our golds. Geoff was a great help in suggesting ways to help us make a decision to achieve the needs we had. The process was very easy and closing was within a couple weeks. At closing Rocket had an notary come to our house to notarize the papers. I have used Rocket Mortgage on other occations and found the process to be very easy."

Chel Shamon
Chel Shamon

Chel Shamon
Rocket Mortgage
43 Reviews
Susan Fonda-Costantino

"We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things,...We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things, reached out to assist in any way she could and ultimately took care of what we needed. We highly recommend the services of Chelsea Shamon to anyone who wants things done by a caring individual who knows how to get things taken care of in a timely manner. Thank you so very much for all your support and assistance. Will certainly pass your information along to anyone looking for an excellent mortgage representative."