Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 99 of 390
Jennifer Ream

"Denise was a pleasure to work with! She demonstrated an impressive level of expertise and professionalism throughout the entire process. She took the time to thoroughly explain all of my mortgage ...Denise was a pleasure to work with! She demonstrated an impressive level of expertise and professionalism throughout the entire process. She took the time to thoroughly explain all of my mortgage options, ensuring that I fully understood each one and felt confident in my decision. Her knowledge of the market and the various loan products available was truly remarkable. What stood out the most was Denise's dedication to providing personalized service. She was always available to answer my questions, no matter how small, and responded promptly to emails and phone calls. Her patience and willingness to go the extra mile made the entire process smooth and stress-free. Additionally, Denise was incredibly efficient in handling all the paperwork and coordinating with the necessary parties. She kept me informed at every step, ensuring that there were no surprises along the way. Her attention to detail and commitment to meeting deadlines were truly commendable. Thanks to Denise's hard work and dedication, I was able to secure the best mortgage rate that fit my financial situation perfectly. We are now the proud owners of our dream home, and we owe a great deal of gratitude to Denise for making it all possible."

Lisa Jones

"This has by far been one of the best experiences I've ever had refinancing with Jenn's help. No exaggeration here, she goes way above and beyond to make sure that everything processes through and ...This has by far been one of the best experiences I've ever had refinancing with Jenn's help. No exaggeration here, she goes way above and beyond to make sure that everything processes through and that all your questions are answered. Even through my closing process I continued to reach out to her here and there. You can really tell that she really cares about her clients. She responds quickly to questions and utilizes her contacts within Rocket Mortgage to get the answer you need. Without a doubt I would highly recommend contacting Jenn for your refinance and mortgage needs."

Frank L Parise

"Michael was the first contact I had with Rocket Mortgage on this transaction. Michael took the time to explain the process msking me feel at ease and in control. His knowledge and expertise ...Michael was the first contact I had with Rocket Mortgage on this transaction. Michael took the time to explain the process msking me feel at ease and in control. His knowledge and expertise streamlined the process, setting me up for success. I submitted my loan application over the weekend and Michael was quick to respong even on his day off. We went over all info and docs necessary to close on Dec 15, 2025. I closed on Dec 30, 2025 faster than I ever imagined possible!!! Thanks to Michael and the Rocket Team for making this happen in Rocket time........"

Genesis Coronado

"Working with Alex Casale at Rocket Mortgage was truly an amazing experience from beginning to end. Buying a home can be stressful and emotional, but Alex made the entire process feel smooth, clear, ...Working with Alex Casale at Rocket Mortgage was truly an amazing experience from beginning to end. Buying a home can be stressful and emotional, but Alex made the entire process feel smooth, clear, and manageable for our family. From day one, he went above and beyond for us. No matter how many questions we had (and we had a lot!), Alex always had the answers and took the time to explain everything with patience and care. He made sure we felt confident every step of the way. What really stood out is how much he genuinely cared. This wasn’t just another transaction for him—he understood how important this moment was for our family, and he treated it that way. He truly gave the extra mile to make sure everything worked out, and because of him, we were able to achieve something so meaningful for us. This journey wasn’t easy, but having Alex on our side made all the difference. He turned what could have been overwhelming into a smooth and positive experience. We are beyond grateful for his dedication, professionalism, and support. If you’re looking for someone who truly cares and delivers, Alex is the one. Highly recommend!"

Paul Dillon

"I first "met" Doug last month when my wife and I came across a house we loved and we needed to move quickly. I applied for a mortgage online and literally 5 seconds after I hit submit my phone rang ...I first "met" Doug last month when my wife and I came across a house we loved and we needed to move quickly. I applied for a mortgage online and literally 5 seconds after I hit submit my phone rang and a employee said "please hold for Doug." I explained to Doug what I was looking for and he immediately began assisting me with the process. We talked multiple times that day and subsequent days. The sellers were entertaining another offer and Doug took it upon himself to call the sellers to ensure them that my financing was rock solid, I mean who does this! During the process Doug was by far the most attentive and responsive mortgage consultant I have ever dealt with. He stayed abreast of the process the entire time and made me feel at ease. If I could give more then 5 stars I would, he was awesome."

Charlie Speller

"Matt was the superb, words can't describe how helpful, knowledgeable and patient he was, always there even when the process look like it wasn't going to proceed. He was able to be reach and kept be ...Matt was the superb, words can't describe how helpful, knowledgeable and patient he was, always there even when the process look like it wasn't going to proceed. He was able to be reach and kept be up to date in the process of completing the refinance process. He went over and beyond especially with M V Realty and how they mislead me in using them as my realtor if I ever decided to sale my house and they even put a lend on my house. Made me think twice and very caution in the future of realtor companies. The quick scheme they use and quick money they offered. I'm thinking give them a chance if I ever decide to sell my home and the representative, they sent was so nice and she couldn't be reach after I heard they had a lend on my house. Especially when i never heard of M V Realtor company, so heads up to everybody be careful who you put your trust in especially when it comes to selling your home. They took advantage of me and please read documents careful before signing them and because they seem so genuine. But Matt was the man that kept me in the loop and again he went over and beyond especially when M V Realtor company couldn't be reach by phone. It was so stressful dealing with M V Realty. So i recommend Matt to everyone. Thanks again Matt"

Amber Feldpausch

"We were so pleased with Alex throughout the beginning of our loan process. He was readily available, responded quickly to questions we had, and trust me there were LOTS! He was excited for us when we ...We were so pleased with Alex throughout the beginning of our loan process. He was readily available, responded quickly to questions we had, and trust me there were LOTS! He was excited for us when we were excited and supportive when we were struggling to find a home that we wanted in a tight market. He's very knowledgeable and really did his best to help find us a loan that best fit our needs. We feel we gained an inside person for present day and for any future home purchases/refinancing we may need."

Katherine

"Working with Rodi Hana was truly an exceptional experience. From our very first conversation, he was professional, knowledgeable, and incredibly responsive. He took the time to explain every step of ...Working with Rodi Hana was truly an exceptional experience. From our very first conversation, he was professional, knowledgeable, and incredibly responsive. He took the time to explain every step of the loan process in simple terms, answered all my questions with patience, and made me feel confident and informed the entire way through. What really stood out was his attention to detail and personal care. He worked tirelessly to secure the best possible rate and made sure all paperwork was completed accurately and on time. Even when unexpected issues popped up, Rodi handled everything quickly and efficiently, always keeping me in the loop. Thanks to his dedication, my loan was approved faster than I imagined, and closing was smooth and stress-free. I truly felt like I had someone on my side who cared about my goals and financial future. Although, there were other people behind this process, my family and I are mostly grateful to all Rodi’s help. I highly recommend Rodi to anyone looking for a loan officer who goes above and beyond. You won’t find better service or a more trustworthy professional!"

Will Petersen

"Kyle made my refinance incredibly smooth from start to finish. From our very first conversation, he took the time to clearly walk me through every option—laying out the pros and cons so I could make ...Kyle made my refinance incredibly smooth from start to finish. From our very first conversation, he took the time to clearly walk me through every option—laying out the pros and cons so I could make the best decision for my situation. He was always available when I needed him, even working through Memorial Day weekend, which really speaks to his dedication. What truly stood out was how much he cared about getting the best outcome for me. Through his efforts, I ended up with nearly $30,000 more than I originally expected—an amazing result I couldn’t have achieved without his expertise. Kyle was professional, responsive, and consistently quick to return calls and emails. At the same time, he approached everything with genuine understanding and zero judgment, which made the entire experience feel comfortable and stress-free. I’m incredibly grateful for his hard work and commitment. Overall, a fantastic experience—thank you, thank you, thank you Kyle!"

Mary Germain

"Rob was a pleasure to work with. He was knowledgeable , personable and efficient. He directed me through the initial application process, and gave me an excellent "heads up"about some of the data ...Rob was a pleasure to work with. He was knowledgeable , personable and efficient. He directed me through the initial application process, and gave me an excellent "heads up"about some of the data that I would have to submit, so that I could prepare the documents to be uploaded. He expedited the process, and was always accessible if I had any questions. You - and your clients - are fortunate to have such a highly skilled professional on your staff. As a Professor Emeritus, I would give Rob an A+! Mary Germain"