Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 100 of 397
Kim Grenier

"I want to take this opportunity to thank you, your staff and anyone else involved with John and I. It's been a bit of a battle, but in the end I am most please with how everything was pulled ...I want to take this opportunity to thank you, your staff and anyone else involved with John and I. It's been a bit of a battle, but in the end I am most please with how everything was pulled together. I liked the way I got quick response to my many questions, and if the person I needed to speak with wasn't available, I received a call from the next person" in charge" . I would definitely recommend this company to any one I know who is looking into a reverse mortgage. Thank you Chene, Abbi and Keith for all you've done for John..... Best regards, Kim Grenier "

Jim Lord

"Gwyneth, and the whole Rocket Mortgage team, are excellent! We have purchased and refinanced several homes and have never had one go as smoothly as this one. Gwyneth does things differently. When we ...Gwyneth, and the whole Rocket Mortgage team, are excellent! We have purchased and refinanced several homes and have never had one go as smoothly as this one. Gwyneth does things differently. When we first talked with her she stayed on the phone with us while I uploaded all the required documents to our new portal. She answered all our questions as we went along and by the time we were off the phone we had the application in process, most of our documents uploaded and we knew the likely terms of the loan we would be getting. Other questions did later arise and Gwyneth was always prompt in getting back to us with answers. When she was out of the office she saw to it that anything that came up would be handled properly by one of her associates. It was less than 4 weeks ago that we first started the application, and today our loan has been closed. We have never had a transaction go so smoothly or efficiently. She knows what she is doing and does it in a very professional and pleasant manner."

Jean M Benoit

"I can say Anthony is a truly professional, during my refinancing process he kept me updated on every steps which were many. He returned my phone my phone which were many to clarify items I was not ...I can say Anthony is a truly professional, during my refinancing process he kept me updated on every steps which were many. He returned my phone my phone which were many to clarify items I was not familiar with. Always polite and paid close attention to my concern. He held my hands until the finish line to make sure I crossed it to closing day. He made sure my closing location was very close to my house so I didn't have to drive too far because of my lower back problems. I informed Anthony and he made happened. I would recommend friends, family member anytime they are in need of his services."

Kamal Al Farran

"Mike was professional and understood my situation that I need to close very quickly and he made sure that will happen, also he was always available to answer any concerns I had. I would say that this ...Mike was professional and understood my situation that I need to close very quickly and he made sure that will happen, also he was always available to answer any concerns I had. I would say that this was my best mortgage experience I have had with Rocket Mortgage and would recommend working with him."

Douglas Whisnant

"I had completely given up.I had talked to so many salesman,and heard so many times about what they, and their company could do for me.Only to be shot down in flames hitting the ground in one big final...I had completely given up.I had talked to so many salesman,and heard so many times about what they, and their company could do for me.Only to be shot down in flames hitting the ground in one big final fireball,feeling the burn,confusion,anxeity, and humiliation as I hung up the phone on yet another loan company.Bringing the tally up to about 11 companies that promised me a loan at a lower interest rate,and that my bad luck was over.So many times the disappointment of being rejected for one idioatic excuse after another seemed to be my lot in life.After all,everybody needs to work with a company that loans you money,at a very high interest rate and then won't let you re-finance for seven years while they continue to collect your monthly mortgage payment.I called them Legal Extortion Inc. or Loan Sharks are Us.That is until I met BILL,never in my life have I met a more sincere man that is hell bent on helping you to better yourself and your life.Unbelieveable,like the sun breaking thru the darkest of clouds,he got more done in one day than all the previous companies combined did in one month.Not only that,I had a so much clearer picture of what needed to be done,that I actually began to feel "Hope" again,gaurded yes,but hope none the less.When "Bill" say's he is working for you that is an understatement,he does so much more,and explains the procedures that you totally understand them better than ever before.I have never seen anybody that could explain in the simplest of terms,at the same time literally be in the ring slugging it out for you to clear a path for you to secure a loan.Since he wrestled those demon's down,and made that loan to me his "bitch" my life and my luck has been blessed with so many blessing's,that when I hit my knees at night to give thanks it takes more time every night because the blessings keep growing.But he is the person I thank "God" for first,because he is the man who turned this jaded,cynical,negative man a believer that it can be done,and to have faith again.One of the most honest,hard-working man,that I'am fortunate to have met.A man with "Grit",intestinal fortitude,determination,God bless him,his family,whom I'm sure is very proud of him,a credit to mankind.Amen. Submitted Sincerely by Douglas Mark Whisnant,whom is now enjoying a better life,Thank you Bill and your team."

Ward Hinsen

"Brandon was incredibly helpful in the loan process and was very informative about what to expect. He assigned me a fantastic loan officer, Laura Santana I believe her name was and she was incredibly ...Brandon was incredibly helpful in the loan process and was very informative about what to expect. He assigned me a fantastic loan officer, Laura Santana I believe her name was and she was incredibly helpful as well. Brandon was always available or responsive to calls and emails. He is a keeper and I was happy to work with him. I have recommended Rocket Mortgage to friends. The only thing I would have liked to know in advance was that the loan was going to be sold. I did communicate my strategy of wanting to cast the loan with additional funding and I was told I would have to wait three months which is not a problem, its just that now that it is sold (which I was not aware of but I'm sure Rocket Mortgage was) I am left with a little ambiguity if that still applies. It is a critical part of my strategy in purchasing the home. thanks! Ward"

Nadia Meeks

"I started this process a few months ago and Steve was my first point of contact. At that time we weren’t able to pull the trigger due to some things on my end but came back literally the beginning of ...I started this process a few months ago and Steve was my first point of contact. At that time we weren’t able to pull the trigger due to some things on my end but came back literally the beginning of this month and requested Steve since i had established rapport with him. He was able to get my husband and I thru this process in 2weeks. Steve definitely made sure I understood the process and anything I had questions about he answered. This process was as smooth as I’d hoped it would be and a lot that has to do with making sure I had everything completed and needed on my end and my loan officer Steve being on top of his duties as well. I will definitely refer him to others that are looking to buy or refinance in the future. Thanks again Steve 😊"

Will Greenough

"John was very efficient and answered all questions I had during the "curiosity" phase of my interest in refinancing to a 15-year mortgage. He also pointed out and emphasized the savings in interest ...John was very efficient and answered all questions I had during the "curiosity" phase of my interest in refinancing to a 15-year mortgage. He also pointed out and emphasized the savings in interest payments as compared to the mortgage I had. It all made great sense; John made sense and backed it up with data. Rocket Mortgage has a great portal where communication and documents can be quickly exchanged. The support teams responsible for reviewing and underwriting did a great job. It was a 5-star experience."

GregnStef Wilson

"Corey is truly amazing at what he does. He worked so hard to get us approved for our loan. He is knowledgeable, diligent, down to earth & super funny!!! He was always there to guide us & answer my ...Corey is truly amazing at what he does. He worked so hard to get us approved for our loan. He is knowledgeable, diligent, down to earth & super funny!!! He was always there to guide us & answer my (many) questions & he’s amazing at explaining things so you can understand them. He walked us through every line of our loan terms & he made it make sense!! We absolutely loved him!! Corey genuinely wanted to help us & he accomplished that & so much more. He made our dreams of home ownership a reality & we could not be more grateful. We plan on refinancing in the future with him & I’ve already referred two family members to him that are hoping to buy soon. I couldn’t recommend Corey more. If you’re trying to buy a home he is definitely your man!! I can’t say enough good things about him & about Rocket as a company!!"

Linda Lally

"Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket ...Easily worth 10 stars. Mine was complicated by several liens and a first and 2nd mortgage. I started June 1st, was gone for 10 days during the processing period, and will wrap up by July 19th. Rocket delivered. During this 45 day period Lauren responded to my emails immediately - even at 9pm. She was professional, informative, and up-beat every time. She followed my loan, always knew who I was and where I was in the process and got answers to my various questions from others at Rocket and got right back to me. If you are considering Rocket, who wouldn’t, ask for Lauren Lee."