Rocket Mortgage Reviews

Reviews of Rocket Mortgage

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John Reardon
John Reardon

John Reardon
Rocket Mortgage
41 Reviews
Neil Webb

"When our efforts to refinance our first mortgage fell through due to incompetence on the lender as a whole, I contacted John at Rocket Mortgage. We had discussed a consolidation of our first and ...When our efforts to refinance our first mortgage fell through due to incompetence on the lender as a whole, I contacted John at Rocket Mortgage. We had discussed a consolidation of our first and second with him earlier but due to some mitigating circumstances that wasn't going to happen. Where as our last attempt with that "other" lender took 4 months of our time before finally telling us that it would be best if we withdraw our loan and start again in 45 days, John had our refinance closed in 3 weeks!! He didn't do anything different that the other but he sure as hell did it better!! Anytime someone asks me about mortgage loans, I will send them John's way. And, a huge plus, I am a Michigander at heart and a Lions fan. So nice to deal with someone back home who likes the Lions too!!"

Jeremy Rodner
Jeremy Rodner

Jeremy Rodner
Rocket Mortgage
41 Reviews
Geof Fowler

"Jeremy has been awesome to deal with! He super easy to talk to and understand. He found an error on my credit report that I had missed. He coached me on how to call the credit agency and have the ...Jeremy has been awesome to deal with! He super easy to talk to and understand. He found an error on my credit report that I had missed. He coached me on how to call the credit agency and have the issue corrected. It took 5 minutes and increased my credit score with that agency by 39 points! He also informed me that one of the remaining two credit agencies had the same error listed. Although that agency is a bit slower to process, I have the opportunity to raise my score with that agency by approximately 40 points as well. All of this great info was delivered in a clear, casual style that made him a pleasure to work with. Thanks Jeremy! You made a positive difference in my world!"

Jacqueline Rodriguez
Jacqueline Rodriguez

Jacqueline Rodriguez
Rocket Mortgage
41 Reviews
John Chin

"One evening I came across Rocket Mortgage on YouTube , just out of curiosity I clicked on page and started filling out form for a loan. I continued filling out but stopped. I assume Jacqueline saw my ...One evening I came across Rocket Mortgage on YouTube , just out of curiosity I clicked on page and started filling out form for a loan. I continued filling out but stopped. I assume Jacqueline saw my attempt at filling out the form, she asked if she could help. I thought it was some kind of scam since she asked for my SS # I tried to close but she typed a few words that made me think it wasn’t a scam. As we were communicating with each other via messaging, she told me she can save me $$ since she saw what my financial situation is. As soon as she stated that, I thought how could she know about my financial situation. I realized that she got my information via a Rocket Mortgage customer via my name. Jacqueline worked out what could be paid off and what I could save. I decided to go for it. I have had a great experience with corresponding with Ms Jacqueline throughout my ordeal with my second Rocket Mortgage loan. If I had any problems she would guide me through via text messsge or call. Ms Jacqueline is an awesome benefit for Rocket Mortgage since she’s very knowledgeable of her work. Ms Jacqueline is very friendly and helpful in certain situation. Ms Jacqueline is always in communication with me as the loan is being processed. I consider her a friend after what I went through with this loan. I would definitely recommend her time to others for a mortgage!!"

Christopher Sonnenfeld
Christopher Sonnenfeld

Christopher Sonnenfeld
Rocket Mortgage
41 Reviews
Rose Aviles

"Thank you so much Chris! You truly have a passion for your job and helping others make their dreams come true. Chris was there every step of the way in the process of buying my first home. No question...Thank you so much Chris! You truly have a passion for your job and helping others make their dreams come true. Chris was there every step of the way in the process of buying my first home. No question never went unanswered, his patience and determination to help me purchase my home, early mornings, weekends and at times even weekends. Buying a home is supposed to be one of the happiest times of someone’s life and it has been for me, but during the process my family suffered the worst pain my family has ever felt or endured, the passing of my younger brother. The compassion, kindness and sincerity Chris showed I am forever grateful. I like to think my brother played a part from above to help with the final steps at closing. Thank you again Chris for everything you have done for me during the most exciting and saddest time of my life. God Bless."

Tavari Williams
Tavari Williams

Tavari Williams
Rocket Mortgage
41 Reviews
Stephanie Reyes

"Tavari was amazing to work with! As a first time buyer, I had a million and one questions. If Tavari did not have the answer at hand, he replied by letting me know he is getting the answer for me. He ...Tavari was amazing to work with! As a first time buyer, I had a million and one questions. If Tavari did not have the answer at hand, he replied by letting me know he is getting the answer for me. He didn't leave me hanging or wondering if he received my message! He also went over every step before they happened so that I wasn't blind sided by what happens next! I would 100% recommend him to anyone!!"

Stuart Allan
Stuart Allan

Stuart Allan
Rocket Mortgage
40 Reviews
Kathy McKenzie

"We have owned four homes over the course of our marriage and refinanced each of them at least once when conditions were favorable. Stuart was our initial contact with Rocket Mortgage and immediately ...We have owned four homes over the course of our marriage and refinanced each of them at least once when conditions were favorable. Stuart was our initial contact with Rocket Mortgage and immediately made us feel welcome, comfortable and confident with both our decision to refinance and to turn to Rocket Mortgage. This was by far the easiest, smoothest and fastest refinance we have ever done and Stuart was an integral part of that process by ensuring our documents were in order and following up when we fell behind on submitting documents. With many thanks to Stuart we are extremely happy with our decision and would recommend both Stuart himself and Rocket Mortgage as a whole to anyone we know who may be thinking about refinancing. "

Ali Alziyadi
Ali Alziyadi

Ali Alziyadi
Rocket Mortgage
40 Reviews
Padmaja Duggirala

"Ali is one of the rare Home loan officers you get to find. During my home refinance journey with Ali and Rocket Mortgage, I had lot of questions and Ali was very patient to respond to all my queries. ...Ali is one of the rare Home loan officers you get to find. During my home refinance journey with Ali and Rocket Mortgage, I had lot of questions and Ali was very patient to respond to all my queries. Ali even helped me with a very good competitive first offer with out any negotiations. Please make sure to be very precise on your expectations upfront for him to do a better job. All in all, Ali is well deserved for 5 star rating and will be happy to recommend for anyone to consider him. Thank you Ali and Rocket Mortgage!"

Owen Ash
Owen Ash

Owen Ash
Rocket Mortgage
40 Reviews
Jordan Johnson

"This review is for all the people considering going with a “local lender”. I did my homework ran my credit with 4 lenders one of which was Rocket Mortgage. I already had a pre approval from a local ...This review is for all the people considering going with a “local lender”. I did my homework ran my credit with 4 lenders one of which was Rocket Mortgage. I already had a pre approval from a local bank so getting a rough idea was all I was after. Once I called Rocket Mortgage I felt a little skeptical on how there numbers were a lot better whether it was my interest rate, closing cost, and even down payment. So I brought the quote to my local banks and within 5 mins of each all the lenders began scratching there head wondering how they could possibly compete. I immediately called Rocket Mortgage back “Owen Ash” and he assured me it was not just bait to get me to go with them, there offer was correct and he was ready to pull the trigger. So after telling him the final requests and how my finances were at he moment we came to an agreement in just a few phone calls back and forth. This is not a fake review I am a honest buyer from Rocket Mortgage/rocket mortgage. This was my first home purchase and I did years of research before ever actually purchasing and made several attempts to find the right deal. Owen did exactly what I asked of him and even had my loan closed with 22 days. If you are ready to buy get a few other quotes and then call Owen so you can see the difference in savings."

Zach Atanasovski
Zach Atanasovski

Zach Atanasovski
Rocket Mortgage
40 Reviews
Ann Crittenden

"Zach was amazing! He was very professional, knowledgeable and above all PATIENT with me as we navigated through the docusign process. I was so amazed by how simple this entire process has become. ...Zach was amazing! He was very professional, knowledgeable and above all PATIENT with me as we navigated through the docusign process. I was so amazed by how simple this entire process has become. My past experience with these kinds of loans were long and laborious with too many moving parts. Rocket Mortgage has made it so much simpler. And THANK YOU! And thank you Zach - he made it easy and actually fun. He is a very personable and easy to work with kind of person. I appreciate him deeply. Again, thanks Zach!"

Rawan Bacon
Rawan Bacon

Rawan Bacon
Rocket Mortgage
40 Reviews
Eric Partika

"I had the pleasure of being assigned Rawan as my loan processor.. Rawan was very clear and precise and deatiled in going through the processing of my loan application . She is very personable and ...I had the pleasure of being assigned Rawan as my loan processor.. Rawan was very clear and precise and deatiled in going through the processing of my loan application . She is very personable and dedicated to customer service... She went through every detail of my loan with me answering my questions till I was very comfortable with my loan and the details of my loan. She also made me comfortable with her company and my decision of choosing them. Thank YOU Rawan. . ."