Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 101 of 397
Jon Pare
Jon Pare

Jon Pare

Rocket Mortgage
42 Reviews
Bobby Streeter

"Working with Jon Pare was hands-down the best mortgage experience I’ve ever had. From the very first conversation, Jon demonstrated an exceptional level of professionalism, deep industry knowledge, ...Working with Jon Pare was hands-down the best mortgage experience I’ve ever had. From the very first conversation, Jon demonstrated an exceptional level of professionalism, deep industry knowledge, and a genuine commitment to getting our loan across the finish line. What really sets Jon apart is his communication. The mortgage process can be incredibly stressful with a lot of moving parts, but Jon kept us informed every single step of the way. He was proactive, incredibly responsive, and took the time to clearly explain all of our options and what to expect during underwriting and closing. He anticipated potential hurdles before they even became issues, ensuring our processing and verification went smoothly. If you want a loan officer who is highly efficient, transparent, and acts as a true advocate for you, look no further than Jon Pare. I cannot recommend him highly enough and will absolutely be working with him again in the future!"

Ousman Jobe

"I cannot say enough about the exceptional service I received from Paul Potorek. From start to finish, Paul guided me through the home-buying process with incredible expertise and patience. He ...I cannot say enough about the exceptional service I received from Paul Potorek. From start to finish, Paul guided me through the home-buying process with incredible expertise and patience. He explained every detail in plain language, made sure I understood all of my options, and was always just a call or email away when questions came up. Honestly, Paul felt more like my personal attorney than just my mortgage specialist—he anticipated potential issues before they arose, reviewed every document with me, and made sure I was fully protected and confident at every step. His professionalism, deep knowledge of the mortgage process, and genuine care for my best interests turned what could have been a stressful experience into an exciting and smooth journey. If you’re buying a home and want someone who will go above and beyond to advocate for you, Paul Potorek is the person you want on your team. I recommend him wholeheartedly!"

Shawn Solner

"Antonio was a Rocket Star! He is a true asset at Rocket Mortgage and to the current and future customers. His customer service skills are second to none, he made every step of way from considering ...Antonio was a Rocket Star! He is a true asset at Rocket Mortgage and to the current and future customers. His customer service skills are second to none, he made every step of way from considering refinancing to closing the dealing a complete pleasure. He always answered my calls and if he wasn’t available he called back within minutes. Antonio made me feel like family, patient, kind, caring and understanding that the decision I was making was big and never pressured me. I am a huge fan of Antonio and Rocket Mortgage! Sincerely, Shawn S"

Pan Pan

"Highly recommend Justin!! He is so good that we even want to keep him ourselves (just kidding)! He helped us refinance and I bet he had done his best to find the best term for us. He is very patient ...Highly recommend Justin!! He is so good that we even want to keep him ourselves (just kidding)! He helped us refinance and I bet he had done his best to find the best term for us. He is very patient about explaining questions. I even feel annoyed about myself not understanding what's going on, but he is still there explaining over and over again to make sure we understand where we spend my money. Every time he picks up the phone and I can feel the smile and energy through the phone. How amazing! We really appreciate Justin's professionals and patience and kindness. Please let him help you and you help him to build business. He deserves more!"

Ramneet Rai Aujla

"Sanam is your best bet !! My husband and I could not have asked for a better banker to work with. Sanam was responsive, respectful and resourceful. He answered every question we had, no matter ...Sanam is your best bet !! My husband and I could not have asked for a better banker to work with. Sanam was responsive, respectful and resourceful. He answered every question we had, no matter how trivial it seemed. He shared knowledge and guided us in the right direction. Sanam helped us feel confident in our decisions as first time homebuyers and we will be back to work with him for ajy of our fyturw mortgage needs !"

Saray Gonzalez

"Kellen, is by far one of the best most attentive, knowledgeable and easy to speak with mortgage brokers that I’ve ever dealt with. Before applying with Rocket Mortgage and working with Kellen Smith ...Kellen, is by far one of the best most attentive, knowledgeable and easy to speak with mortgage brokers that I’ve ever dealt with. Before applying with Rocket Mortgage and working with Kellen Smith other lenders that I contacted were very dismissive and not willing to help with my personal credit situation. Kellen took time to listen to my situation and made it work always with a friendly and extremely positive attitude. Most importantly he kept our realtor informed and because of him the sellers accepted our offer within hours. Again I can’t truly express in words how awesome Kellen is. If you want an easy stress free experience and someone who will get the job done contact Kellen Smith."

Lisa Jones

"This has by far been one of the best experiences I've ever had refinancing with Jenn's help. No exaggeration here, she goes way above and beyond to make sure that everything processes through and ...This has by far been one of the best experiences I've ever had refinancing with Jenn's help. No exaggeration here, she goes way above and beyond to make sure that everything processes through and that all your questions are answered. Even through my closing process I continued to reach out to her here and there. You can really tell that she really cares about her clients. She responds quickly to questions and utilizes her contacts within Rocket Mortgage to get the answer you need. Without a doubt I would highly recommend contacting Jenn for your refinance and mortgage needs."

Frank L Parise

"Michael was the first contact I had with Rocket Mortgage on this transaction. Michael took the time to explain the process msking me feel at ease and in control. His knowledge and expertise ...Michael was the first contact I had with Rocket Mortgage on this transaction. Michael took the time to explain the process msking me feel at ease and in control. His knowledge and expertise streamlined the process, setting me up for success. I submitted my loan application over the weekend and Michael was quick to respong even on his day off. We went over all info and docs necessary to close on Dec 15, 2025. I closed on Dec 30, 2025 faster than I ever imagined possible!!! Thanks to Michael and the Rocket Team for making this happen in Rocket time........"

Amber Feldpausch

"We were so pleased with Alex throughout the beginning of our loan process. He was readily available, responded quickly to questions we had, and trust me there were LOTS! He was excited for us when we ...We were so pleased with Alex throughout the beginning of our loan process. He was readily available, responded quickly to questions we had, and trust me there were LOTS! He was excited for us when we were excited and supportive when we were struggling to find a home that we wanted in a tight market. He's very knowledgeable and really did his best to help find us a loan that best fit our needs. We feel we gained an inside person for present day and for any future home purchases/refinancing we may need."

Scott Hill

"I want to sincerely thank you for everything you did as the lead refinance official on my loan at Rocket Mortgage. You truly spearheaded every facet of the refinance process from start to finish, and ...I want to sincerely thank you for everything you did as the lead refinance official on my loan at Rocket Mortgage. You truly spearheaded every facet of the refinance process from start to finish, and your dedication made a tremendous difference. From the very beginning, you went above and beyond by providing me with your personal cellular phone number so I could reach you directly with any questions. That accessibility meant the world to me. When I discovered a problem during the process, you immediately stepped in, addressed it head-on, and resolved it quickly—this single action saved me money and kept the entire refinance on track. As the loan moved forward, you stayed on top of every detail, following its progress closely and keeping me fully informed every step of the way. Your proactive communication and steady guidance turned what could have been a stressful experience into a smooth and successful one. I am especially grateful for the critical discovery you made regarding my solar lease. You identified that three separate UCC filings (Uniform Commercial Code) all pertain to the exact same solar panels. Your attention to this detail prevented what could have become a major headache down the road. Randy, your expertise, responsiveness, and genuine care for my situation went far beyond what anyone could reasonably expect. I am truly grateful for your outstanding service and would not hesitate to recommend you to anyone looking for a refinance professional who truly delivers. Thank you again for everything."