Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 101 of 374
Olga Alieva

"We had the pleasure of working with Freddy Lopez when applying for our home loan. Thanks to his professionalism, everything went smoothly from start to finish. Bilingual and always available, he ...We had the pleasure of working with Freddy Lopez when applying for our home loan. Thanks to his professionalism, everything went smoothly from start to finish. Bilingual and always available, he guided us through every step with precise details and constant support — not only during the financing process, but also as we prepared for our move to another state. He was attentive, deeply knowledgeable, and remarkably kind — if I may use such a warm word in a professional review. What impressed us most was his ability to connect on a human level, bringing cultural understanding and empathy to every interaction. We are sincerely grateful for his help, which felt less like a service and more like the wise advice of an old friend — “old” not in age, but in experience and insight. Highly recommended. We wish him continued success and happiness, both professionally and personally. Edelberto y Olga Tuvimos el placer de trabajar con Freddy Lopez, al solicitar el préstamo para la compra de nuestra nueva casa. Gracias a su profesionalismo, todo fluyó de manera impecable desde el principio hasta el final. Bilingüe y siempre disponible, nos guió en cada paso con detalles precisos y un apoyo constante — no solo durante el proceso de financiamiento, sino también mientras nos preparábamos para mudarnos a otro estado. Fue atento, profundamente conocedor y sumamente amable — si se me permite usar una palabra tan cálida en una reseña profesional. Lo que más nos impresionó, fue su capacidad de conectar en un nivel humano, aportando comprensión cultural y empatía en cada interacción. Estamos profundamente agradecidos por su ayuda, que se sintió menos como un servicio y más como el sabio consejo de un buen y viejo amigo — “viejo” no por la edad, sino por la experiencia y el conocimiento.:) Altamente recomendado. Le deseamos mucho éxito profesional y felicidad personal. Edelberto y Olga"

Will Petersen

"Kyle made my refinance incredibly smooth from start to finish. From our very first conversation, he took the time to clearly walk me through every option—laying out the pros and cons so I could make ...Kyle made my refinance incredibly smooth from start to finish. From our very first conversation, he took the time to clearly walk me through every option—laying out the pros and cons so I could make the best decision for my situation. He was always available when I needed him, even working through Memorial Day weekend, which really speaks to his dedication. What truly stood out was how much he cared about getting the best outcome for me. Through his efforts, I ended up with nearly $30,000 more than I originally expected—an amazing result I couldn’t have achieved without his expertise. Kyle was professional, responsive, and consistently quick to return calls and emails. At the same time, he approached everything with genuine understanding and zero judgment, which made the entire experience feel comfortable and stress-free. I’m incredibly grateful for his hard work and commitment. Overall, a fantastic experience—thank you, thank you, thank you Kyle!"

Jon Pare
Jon Pare

Jon Pare

Rocket Mortgage
41 Reviews
Andy Freeman

"Jon was 100%+ of what a client should expect when from a mortgage lender. From the moment I was contacted by Jon he became my primary partner and advocate in the entire purchase of my home. Jon ...Jon was 100%+ of what a client should expect when from a mortgage lender. From the moment I was contacted by Jon he became my primary partner and advocate in the entire purchase of my home. Jon helped me navigate the offer, funding and closing of my home purchase from start to finish. He even adjusted the required funds to close based on the estimate versus the actual amount. I felt that Jon and Rocket Mortgage/Rocket Mortgage were right here in my home town to help me navigate and execute the purchase of my home. I would highly recommend Rocket Mortgage/Rocket Mortgage and PARTICULARLY Jon Pare to my friends and family for a mortgage lender/partner. Sincerely, James Fr"

marcia

"Kai was amazing. I’m not too computer savvy, but he walked me through several steps like literally telling me look on the right side of the screen at the bottom there should be an arrow he had to help...Kai was amazing. I’m not too computer savvy, but he walked me through several steps like literally telling me look on the right side of the screen at the bottom there should be an arrow he had to help me doing a PDF. I called this man 100 times he would literally reply and say is it important? Can I call you in a minute or he would call me right away without him this Loan would not have been possible because no one else would have the patient to help me the way he did I let people bosses know when they’re not doing their job and when people are doing their job, I also let the boss know they’re doing a great job and I’m gonna be calling his boss to let them know he deserves a raise even when my loan was passed off to someone else or the next phase. I repeatedly called him and he said I’m gonna see what’s happening and I will let you know, but I’m not doing working with this anymore, but this man was beyond patient with me."

Neil Webb

"When our efforts to refinance our first mortgage fell through due to incompetence on the lender as a whole, I contacted John at Rocket Mortgage. We had discussed a consolidation of our first and ...When our efforts to refinance our first mortgage fell through due to incompetence on the lender as a whole, I contacted John at Rocket Mortgage. We had discussed a consolidation of our first and second with him earlier but due to some mitigating circumstances that wasn't going to happen. Where as our last attempt with that "other" lender took 4 months of our time before finally telling us that it would be best if we withdraw our loan and start again in 45 days, John had our refinance closed in 3 weeks!! He didn't do anything different that the other but he sure as hell did it better!! Anytime someone asks me about mortgage loans, I will send them John's way. And, a huge plus, I am a Michigander at heart and a Lions fan. So nice to deal with someone back home who likes the Lions too!!"

Pan Pan

"Highly recommend Justin!! He is so good that we even want to keep him ourselves (just kidding)! He helped us refinance and I bet he had done his best to find the best term for us. He is very patient ...Highly recommend Justin!! He is so good that we even want to keep him ourselves (just kidding)! He helped us refinance and I bet he had done his best to find the best term for us. He is very patient about explaining questions. I even feel annoyed about myself not understanding what's going on, but he is still there explaining over and over again to make sure we understand where we spend my money. Every time he picks up the phone and I can feel the smile and energy through the phone. How amazing! We really appreciate Justin's professionals and patience and kindness. Please let him help you and you help him to build business. He deserves more!"

Kathy McKenzie

"We have owned four homes over the course of our marriage and refinanced each of them at least once when conditions were favorable. Stuart was our initial contact with Rocket Mortgage and immediately ...We have owned four homes over the course of our marriage and refinanced each of them at least once when conditions were favorable. Stuart was our initial contact with Rocket Mortgage and immediately made us feel welcome, comfortable and confident with both our decision to refinance and to turn to Rocket Mortgage. This was by far the easiest, smoothest and fastest refinance we have ever done and Stuart was an integral part of that process by ensuring our documents were in order and following up when we fell behind on submitting documents. With many thanks to Stuart we are extremely happy with our decision and would recommend both Stuart himself and Rocket Mortgage as a whole to anyone we know who may be thinking about refinancing. "

Owen Ash
Owen Ash

Owen Ash

Rocket Mortgage
40 Reviews
Jordan Johnson

"This review is for all the people considering going with a “local lender”. I did my homework ran my credit with 4 lenders one of which was Rocket Mortgage. I already had a pre approval from a local ...This review is for all the people considering going with a “local lender”. I did my homework ran my credit with 4 lenders one of which was Rocket Mortgage. I already had a pre approval from a local bank so getting a rough idea was all I was after. Once I called Rocket Mortgage I felt a little skeptical on how there numbers were a lot better whether it was my interest rate, closing cost, and even down payment. So I brought the quote to my local banks and within 5 mins of each all the lenders began scratching there head wondering how they could possibly compete. I immediately called Rocket Mortgage back “Owen Ash” and he assured me it was not just bait to get me to go with them, there offer was correct and he was ready to pull the trigger. So after telling him the final requests and how my finances were at he moment we came to an agreement in just a few phone calls back and forth. This is not a fake review I am a honest buyer from Rocket Mortgage/rocket mortgage. This was my first home purchase and I did years of research before ever actually purchasing and made several attempts to find the right deal. Owen did exactly what I asked of him and even had my loan closed with 22 days. If you are ready to buy get a few other quotes and then call Owen so you can see the difference in savings."

Ann Crittenden

"Zach was amazing! He was very professional, knowledgeable and above all PATIENT with me as we navigated through the docusign process. I was so amazed by how simple this entire process has become. ...Zach was amazing! He was very professional, knowledgeable and above all PATIENT with me as we navigated through the docusign process. I was so amazed by how simple this entire process has become. My past experience with these kinds of loans were long and laborious with too many moving parts. Rocket Mortgage has made it so much simpler. And THANK YOU! And thank you Zach - he made it easy and actually fun. He is a very personable and easy to work with kind of person. I appreciate him deeply. Again, thanks Zach!"

Kim Grenier

"I want to take this opportunity to thank you, your staff and anyone else involved with John and I. It's been a bit of a battle, but in the end I am most please with how everything was pulled ...I want to take this opportunity to thank you, your staff and anyone else involved with John and I. It's been a bit of a battle, but in the end I am most please with how everything was pulled together. I liked the way I got quick response to my many questions, and if the person I needed to speak with wasn't available, I received a call from the next person" in charge" . I would definitely recommend this company to any one I know who is looking into a reverse mortgage. Thank you Chene, Abbi and Keith for all you've done for John..... Best regards, Kim Grenier "