Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 101 of 373
Jessie Alvarez

"This may be lengthy, and the first thing Desean showed me about his character was an incredible amount of patience with my ability to talk your ears off! I don't even know how or where to start with...This may be lengthy, and the first thing Desean showed me about his character was an incredible amount of patience with my ability to talk your ears off! I don't even know how or where to start with the things I have to say about this man. For people of faith, I know that his presence in my life was a "God thing." For people who don't necessarily walk that path, let it suffice to say that you cannot meet a better human being who will give you the extra mile, who will have your back (i.e. with reminders which, with a memory like Swiss cheese, I needed!), who truly listens, who gives so much of his time which, with a wife and children he treasures more than anything, is truly priceless --- I could go on and on. The bottom line? I looked forward to hearing from him. Most companies? I cringe a little when I see their name in my caller ID. In today's world, there is precious little integrity and pride in one's work. He not only got the job done, but he made sure I was reassured, and comfortable! Comfortable!!! I can't remember the last time a person went out of their way to ensure that I was in a good place during a business undertaking. Desean is truly an asset to this company; they are fortunate to have him representing them. Anyone who is lucky enough to work with him has been smiled upon by the Heavens, and I am not one to easily give positive comments in today's world. Stay awesome, Desean! Thank you for everything!"

Kim Grenier

"I want to take this opportunity to thank you, your staff and anyone else involved with John and I. It's been a bit of a battle, but in the end I am most please with how everything was pulled ...I want to take this opportunity to thank you, your staff and anyone else involved with John and I. It's been a bit of a battle, but in the end I am most please with how everything was pulled together. I liked the way I got quick response to my many questions, and if the person I needed to speak with wasn't available, I received a call from the next person" in charge" . I would definitely recommend this company to any one I know who is looking into a reverse mortgage. Thank you Chene, Abbi and Keith for all you've done for John..... Best regards, Kim Grenier "

Frank L Parise

"Michael was the first contact I had with Rocket Mortgage on this transaction. Michael took the time to explain the process msking me feel at ease and in control. His knowledge and expertise ...Michael was the first contact I had with Rocket Mortgage on this transaction. Michael took the time to explain the process msking me feel at ease and in control. His knowledge and expertise streamlined the process, setting me up for success. I submitted my loan application over the weekend and Michael was quick to respong even on his day off. We went over all info and docs necessary to close on Dec 15, 2025. I closed on Dec 30, 2025 faster than I ever imagined possible!!! Thanks to Michael and the Rocket Team for making this happen in Rocket time........"

Deborah Sousley

"OMG , my first talking to her today I love her already. she offered hope and a light at the end of a long hoarded journey of financing after my husband passed in 2016 of motor cycle wreck. knowledge ...OMG , my first talking to her today I love her already. she offered hope and a light at the end of a long hoarded journey of financing after my husband passed in 2016 of motor cycle wreck. knowledge and willing ness to go beyond just saying " you will need to" Her words was "I will " it did my heart good to see a real customer service person that was truly a Customer service Personal and not a phone answering just pass the buck, collect a pay check type of Robot human, kind of service I have received from > BBT Morage, state farm, Ad Drake tittle company that was Paid twice by my self and my husband to do nothing to include not answering questions and ignoring the fact that I paid them and my husbands never lived in my paid off home, yet could not sale with out him to tell me I DONT have to right to OUR home. . Thank you God for creating and thank you for hiring her. 10 stars. to you thank you for caring for the people and vertrans today."

Jeff Conner

"I don’t know if words can really describe how good she is at her job. I have dealt with a lot of people in mortgage companies over the last 30 plus years as a homeowner and several other loan ...I don’t know if words can really describe how good she is at her job. I have dealt with a lot of people in mortgage companies over the last 30 plus years as a homeowner and several other loan officers with other companies but none compare to her I have had major stressful experiences on several occasions in the past and my wife didn’t want to refinance again with anyone due to what it put me through. But I never was so at ease with anyone like this before. Danielle is patient kind caring thoughtful And very very knowledgeable. She is very accessible, calling me on her days off and even when sick to make sure I was ok and didn’t need anything She has Rocket Mortgage interest of course but also mine . She truly has the clients best interests at heart which in turn makes me want to never leave Rocket Mortgage. Most importantly she makes you feel special like a friend and not just a client 5 stars isn’t enough *********"

Olga Alieva

"We had the pleasure of working with Freddy Lopez when applying for our home loan. Thanks to his professionalism, everything went smoothly from start to finish. Bilingual and always available, he ...We had the pleasure of working with Freddy Lopez when applying for our home loan. Thanks to his professionalism, everything went smoothly from start to finish. Bilingual and always available, he guided us through every step with precise details and constant support — not only during the financing process, but also as we prepared for our move to another state. He was attentive, deeply knowledgeable, and remarkably kind — if I may use such a warm word in a professional review. What impressed us most was his ability to connect on a human level, bringing cultural understanding and empathy to every interaction. We are sincerely grateful for his help, which felt less like a service and more like the wise advice of an old friend — “old” not in age, but in experience and insight. Highly recommended. We wish him continued success and happiness, both professionally and personally. Edelberto y Olga Tuvimos el placer de trabajar con Freddy Lopez, al solicitar el préstamo para la compra de nuestra nueva casa. Gracias a su profesionalismo, todo fluyó de manera impecable desde el principio hasta el final. Bilingüe y siempre disponible, nos guió en cada paso con detalles precisos y un apoyo constante — no solo durante el proceso de financiamiento, sino también mientras nos preparábamos para mudarnos a otro estado. Fue atento, profundamente conocedor y sumamente amable — si se me permite usar una palabra tan cálida en una reseña profesional. Lo que más nos impresionó, fue su capacidad de conectar en un nivel humano, aportando comprensión cultural y empatía en cada interacción. Estamos profundamente agradecidos por su ayuda, que se sintió menos como un servicio y más como el sabio consejo de un buen y viejo amigo — “viejo” no por la edad, sino por la experiencia y el conocimiento.:) Altamente recomendado. Le deseamos mucho éxito profesional y felicidad personal. Edelberto y Olga"

Andrew Engle

"Perla was so easy to talk to, and made it very simple on how to step by step raise my credit score. I was fortunate enough to have the funds to payoff what I needed to for my credit to increase where ...Perla was so easy to talk to, and made it very simple on how to step by step raise my credit score. I was fortunate enough to have the funds to payoff what I needed to for my credit to increase where it needed to be, but without Perla’s expertise I would have not been able to move forward! Thank you, Perla! -Andrew E."

Jon Pare
Jon Pare

Jon Pare

Rocket Mortgage
40 Reviews
Andy Freeman

"Jon was 100%+ of what a client should expect when from a mortgage lender. From the moment I was contacted by Jon he became my primary partner and advocate in the entire purchase of my home. Jon ...Jon was 100%+ of what a client should expect when from a mortgage lender. From the moment I was contacted by Jon he became my primary partner and advocate in the entire purchase of my home. Jon helped me navigate the offer, funding and closing of my home purchase from start to finish. He even adjusted the required funds to close based on the estimate versus the actual amount. I felt that Jon and Rocket Mortgage/Rocket Mortgage were right here in my home town to help me navigate and execute the purchase of my home. I would highly recommend Rocket Mortgage/Rocket Mortgage and PARTICULARLY Jon Pare to my friends and family for a mortgage lender/partner. Sincerely, James Fr"

marcia

"Kai was amazing. I’m not too computer savvy, but he walked me through several steps like literally telling me look on the right side of the screen at the bottom there should be an arrow he had to help...Kai was amazing. I’m not too computer savvy, but he walked me through several steps like literally telling me look on the right side of the screen at the bottom there should be an arrow he had to help me doing a PDF. I called this man 100 times he would literally reply and say is it important? Can I call you in a minute or he would call me right away without him this Loan would not have been possible because no one else would have the patient to help me the way he did I let people bosses know when they’re not doing their job and when people are doing their job, I also let the boss know they’re doing a great job and I’m gonna be calling his boss to let them know he deserves a raise even when my loan was passed off to someone else or the next phase. I repeatedly called him and he said I’m gonna see what’s happening and I will let you know, but I’m not doing working with this anymore, but this man was beyond patient with me."

Ramneet Rai Aujla

"Sanam is your best bet !! My husband and I could not have asked for a better banker to work with. Sanam was responsive, respectful and resourceful. He answered every question we had, no matter ...Sanam is your best bet !! My husband and I could not have asked for a better banker to work with. Sanam was responsive, respectful and resourceful. He answered every question we had, no matter how trivial it seemed. He shared knowledge and guided us in the right direction. Sanam helped us feel confident in our decisions as first time homebuyers and we will be back to work with him for ajy of our fyturw mortgage needs !"