Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 102 of 357
Aimee McWilliams

"We had the absolute pleasure of working with Billy Chaaban at Rocket Mortgage, and I can't say enough about how incredible he was throughout the entire process. From start to finish, Billy went above ...We had the absolute pleasure of working with Billy Chaaban at Rocket Mortgage, and I can't say enough about how incredible he was throughout the entire process. From start to finish, Billy went above and beyond to make sure we were taken care of. His professionalism, expertise, and attention to detail were truly unmatched. Billy was not only thorough in answering all of our questions but also made sure we understood every step along the way. He was available to us whenever we needed him and took the time to explain things in a clear and easy-to-understand manner. What really stood out, though, was his willingness to go the extra mile—he bent over backward to ensure that everything was handled seamlessly, even taking extra steps that weren’t required just to make sure we were fully supported. It’s rare to come across someone who is so dedicated and genuinely cares about their clients. Billy is one of those rare professionals who truly puts people first. If you're looking for a banker who is not only incredibly knowledgeable but also willing to do whatever it takes to make sure you're well taken care of, Billy Chaaban is your guy. He made the entire process smooth and stress-free, and I couldn't be more grateful for his outstanding service. Highly recommend!"

Mindy Jacobson

"We had an amazing experience working with Daniela. Not only was she extremely knowledgeable and efficient in guiding us through the mortgage process, but she was also incredibly kind and personable. ...We had an amazing experience working with Daniela. Not only was she extremely knowledgeable and efficient in guiding us through the mortgage process, but she was also incredibly kind and personable. She truly went above and beyond to ensure that we felt comfortable and understood every step of the process. She was always available to answer any questions we had, and her patience and understanding made us feel at ease during what can often be a stressful process. We highly recommend Daniela to anyone looking for a mortgage, as she is truly one of the best in the business."

Katherine

"Working with Rodi Hana was truly an exceptional experience. From our very first conversation, he was professional, knowledgeable, and incredibly responsive. He took the time to explain every step of ...Working with Rodi Hana was truly an exceptional experience. From our very first conversation, he was professional, knowledgeable, and incredibly responsive. He took the time to explain every step of the loan process in simple terms, answered all my questions with patience, and made me feel confident and informed the entire way through. What really stood out was his attention to detail and personal care. He worked tirelessly to secure the best possible rate and made sure all paperwork was completed accurately and on time. Even when unexpected issues popped up, Rodi handled everything quickly and efficiently, always keeping me in the loop. Thanks to his dedication, my loan was approved faster than I imagined, and closing was smooth and stress-free. I truly felt like I had someone on my side who cared about my goals and financial future. Although, there were other people behind this process, my family and I are mostly grateful to all Rodi’s help. I highly recommend Rodi to anyone looking for a loan officer who goes above and beyond. You won’t find better service or a more trustworthy professional!"

Crevex Jeff Matias

"We had an incredible experience working with Roni Hana as our lender agent. From start to finish, Roni went above and beyond to ensure the loan process was smooth, efficient, and stress-free. He was ...We had an incredible experience working with Roni Hana as our lender agent. From start to finish, Roni went above and beyond to ensure the loan process was smooth, efficient, and stress-free. He was always available to answer our questions, no matter how big or small, and he explained every detail in a way that made us feel confident and informed. Roni’s expertise and dedication were evident at every step. He was proactive in handling all the paperwork, making sure nothing was missed, and kept us updated regularly so we always knew where we stood in the process. His professionalism, combined with a friendly and approachable demeanor, truly set him apart. Thanks to Roni’s hard work, we closed on time and without any unexpected issues. If you’re looking for a lender agent who will treat you like a priority, communicate openly, and work tirelessly on your behalf, I highly recommend Roni Hana. He made what could have been a stressful process feel easy and enjoyable."

Evelyn Velazquez

"I can't thank Kyle enough for helping me obtain a refinance when my other two banks wouldn't. At the time I called Kyle I was in despair. Kyle talked me though my options, by the time our first ...I can't thank Kyle enough for helping me obtain a refinance when my other two banks wouldn't. At the time I called Kyle I was in despair. Kyle talked me though my options, by the time our first phone conversation ended I was so hopeful again. Wonderful experience, everyone I dealt with was extremely professional and answered all my questions. I've refinanced before but never with the online format that Rocket Mortgage provided, very easy and convenient. My first mortgage payment is due in January and I'm so happy to be paying what I'm paying now. Kyle saved me alittle over $500 a month with this refinance. Thank you Kyle and I will definitely recommend you to all my family and friends. Happy New Year! From A Very Satisfied Customer Evelyn V."

Kat _naturel

"As a first time home buyer, Brandi was pivotal in helping me get into my new home. She was super knowledgeable and helpful in answering any questions I had, which were a lot! The timing through the ...As a first time home buyer, Brandi was pivotal in helping me get into my new home. She was super knowledgeable and helpful in answering any questions I had, which were a lot! The timing through the holidays made it challenging as well as a complicated issue with the appraisal which I found to be completely overwhelming but Brandi was so patient and helpful in keeping me on task while processing everything smoothly and in a timely manner. I thoroughly enjoyed working together to make this purchase happen - she’s personable, really easy to work with and definitely committed to her work. Thank you Brandi, so grateful for all your help!"

Lindsey Bahr

"Julian gets down to business! We were exploring the opportunity to refinance and had just started shopping around. When we first connected with Julian, I had expressed our goals - reduce the term from...Julian gets down to business! We were exploring the opportunity to refinance and had just started shopping around. When we first connected with Julian, I had expressed our goals - reduce the term from 20 to 15 years and take advantage of the low market rates. He threw out some numbers (rate and estimated payment) that sounded very appealing and said "what if I can make that happen?" We continued with Julian and Rocket Mortgage while also continuing to keep our eye on other lenders to ensure we were getting the best deal. Never once did any other lender come close to giving us the deal we got! We felt informed and up to date throughout the entire process as he remained in close contact with us to check in often. The close was smooth and efficient, and we truly appreciated his guidance and expertise."

Edith Edlund

"I obtained a mortgage with Rocket Mortgage a number of years ago. Recently I rewrote my mortgage. 5 stars does not come even near to the quality of expertise given. From start to finish my dealings ...I obtained a mortgage with Rocket Mortgage a number of years ago. Recently I rewrote my mortgage. 5 stars does not come even near to the quality of expertise given. From start to finish my dealings with this Company and Dan Mayer has been outstanding. They offered the best rates, quick to answer my questions, always answered/returned my calls, knew what he was talking about and put things in easy to understand language. No matter what I call about the staff is always polite and gives prompt service. I will stay with Rocket Mortgage because they have never let me down."

sahvanna lopez

"Patrick at Rocket Mortgage made what could have been a stressful process feel smooth, clear, and genuinely exciting. From day one, he was knowledgeable, responsive, and incredibly patient with every ...Patrick at Rocket Mortgage made what could have been a stressful process feel smooth, clear, and genuinely exciting. From day one, he was knowledgeable, responsive, and incredibly patient with every question I had. He always took the time to explain things in a way that actually made sense and made me feel confident every step of the way. What stood out most was how much he truly cared — I never felt like “just another client.” Patrick stayed on top of everything, communicated consistently, and worked hard to make sure the process moved quickly and efficiently. His professionalism, honesty, and dedication are unmatched. If you’re looking for someone who will go above and beyond to help you through the home loan process, Patrick is absolutely the person you want on your side. I can’t recommend him enough, and I’m so grateful for all of his help throughout this journey."

Norma Fite-Mills

"Zach assisted us in refinancing our home. We had built enough equity with the improvements that we had made to the home, that we were able to borrow more than the original loan to make additional ...Zach assisted us in refinancing our home. We had built enough equity with the improvements that we had made to the home, that we were able to borrow more than the original loan to make additional improvements. As we had questions or concerns, Zach was able to get the answers and put our minds at easy. He was very knowledgeable and helped us proceed through the refinancing process."