Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 104 of 357
Ryan Jackson
Ryan Jackson

Ryan Jackson
Rocket Mortgage
38 Reviews
AK Hardin

"Ryan is professional and personable. He explained everything step by step in the refinancing of my home. He answered all of my questions and was prompt in answering emails or phone calls. He was ...Ryan is professional and personable. He explained everything step by step in the refinancing of my home. He answered all of my questions and was prompt in answering emails or phone calls. He was also extremely sweet about my overprotective dad being a part of the process. Ryan is an excellent ambassador of true customer service. I sincerely wish him nothing but the best in his career."

Luke King
Luke King

Luke King
Rocket Mortgage
38 Reviews
Cyndee Norman

"There is absolutely no way I would have continued with my refinance through Quicken Loans had it not been for Luke. He went above and beyond with all his efforts to help me. We had many bumps along ...There is absolutely no way I would have continued with my refinance through Quicken Loans had it not been for Luke. He went above and beyond with all his efforts to help me. We had many bumps along the way, and I had many questions that needed answers. Luke provided me with exceptional service and took the time to answer all of my questions. He cared about me as an individual, and was always quick to respond back to me, even on the weekends! Quicken loans is extremely blessed to have Luke as an employee who represents the company in such an exceptional, positive and caring manner.Thank you Luke for all your help! Mission accomplished! Sincerely, Cynthia Norman"

Patrick Konwerski
Patrick Konwerski

Patrick Konwerski
Rocket Mortgage
38 Reviews
Sonia Pijuan

"Patrick was very professional. He answered my emails and my concerns immediately. I never had to wait long for a reply. The most astonishment from Patrick that it was Sunday night and I had ...Patrick was very professional. He answered my emails and my concerns immediately. I never had to wait long for a reply. The most astonishment from Patrick that it was Sunday night and I had concerns about my loan and he answered my call. That was over and beyond and greatly appreciated. I was impressed overall with Rocket Mortgage that I referred my daughter. I was hoping that she was going to get Patrick but another answered her request."

Amber Leach
Amber Leach

Amber Leach
Rocket Mortgage
38 Reviews
Brett Neumeier

"Amber was wonderful to work with! She was always friendly, professional, knowledgeable, and responsive -- throughout the entire process, she addressed all of my questions and concerns quickly and ...Amber was wonderful to work with! She was always friendly, professional, knowledgeable, and responsive -- throughout the entire process, she addressed all of my questions and concerns quickly and correctly. Her responsiveness was amazing enough that it deserves a special call-out. I submitted a request for pre-approval of a loan when I was on my way to look at a property, and Amber called within half an hour to find out more about my situation and timeline. Simply an amazing level of service. I would recommend her 100% to anyone considering a home purchase!"

Carter McKibbin
Carter McKibbin

Carter McKibbin
Rocket Mortgage
38 Reviews
lakyn sattison

"Carter’s efficiency and proactive approach was evident when the house transaction went so smoothly. If you’re looking for a mortgage loan officer who delivers outstanding service, he is the one! The...Carter’s efficiency and proactive approach was evident when the house transaction went so smoothly. If you’re looking for a mortgage loan officer who delivers outstanding service, he is the one! The entire team at Rocket Mortgage worked diligently to ensure a quick and effective buying experience. From working with the realtor, negotiating the asking price to handling paperwork, everything was streamlined. I would gladly recommend Carter to potential customers looking for a transparent and trusting relationship with their mortgage lender. Working with Carter was an absolute pleasure! His knowledgeable insights into the real estate market and loan process gave me a confidence in my investment."

Nelson Peraza
Nelson Peraza

Nelson Peraza
Rocket Mortgage
38 Reviews
Kimberly Nicholson

"Nelson Peraza was amazing. He helped me from the beginning to end of the refinancing of my home, was knowledgeable, courteous, patient, and empathic to my needs and goals for the mortgage. When I had ...Nelson Peraza was amazing. He helped me from the beginning to end of the refinancing of my home, was knowledgeable, courteous, patient, and empathic to my needs and goals for the mortgage. When I had questions, he always took the time to answer them in a timely manner. I would recommend him for any financial transaction and am thankful that he happened to be the mortgage banker assigned to assist me. If given a choice, he would be who I would go to for all of my future banking needs. I have closed on many homes and refinances in the past and this one was the most seamless. Special note that my refinance was a VA refinance with extra hoops to jump through and we sailed through without a hitch. Thanks Nelson."

Aaron Root
Aaron Root

Aaron Root
Rocket Mortgage
38 Reviews
Robin Watson

"I would give Aaron far more than 5 stars if I could. He is definitely an MVP for Rocket. We had such a time getting our refi done due to things that should have been taken care of years ago. Aaron ...I would give Aaron far more than 5 stars if I could. He is definitely an MVP for Rocket. We had such a time getting our refi done due to things that should have been taken care of years ago. Aaron stuck with us, and the very frustrating process, for four months. He was kind, helpful, professional, and very knowledgeable. We spoke almost daily, and he never acted like I was a bother. I would highly recommend him to anyone. He is a superstar member of the Rocket team and deserves all the praise!"

Craig Schulz
Craig Schulz

Craig Schulz
Rocket Mortgage
38 Reviews
Daniela Jimenez

"I am currently working with Craig, and I am very impressed with his service. From the start, he has been incredibly attentive and always make my client and I feel like a top priority. No matter the ...I am currently working with Craig, and I am very impressed with his service. From the start, he has been incredibly attentive and always make my client and I feel like a top priority. No matter the time or day, he is always available to answer my questions and address any concerns I have. Craig's friendly demeanor and positive attitude make the entire process enjoyable and stress-free. He demonstrates exceptional diligence, ensuring every detail is meticulously handled and every step of the process is clearly explained. Thanks to their hard work and dedication. I highly recommend Craig to anyone in need of a mortgage loan officer who truly goes above and beyond for their clients."

Taryn Walkerly
Taryn Walkerly

Taryn Walkerly
Rocket Mortgage
38 Reviews
Aunt Diane

"We were facing a balloon increase in our loan. Our bank offered a very high interest rate that priced us out of a loan to pay back. A realtor told me to try contacting a company so I went online to ...We were facing a balloon increase in our loan. Our bank offered a very high interest rate that priced us out of a loan to pay back. A realtor told me to try contacting a company so I went online to look. After submitting some info we immediately got a call from Taryn. I would say we were in a panic and Taryn gave us assurance that she could help. And she did. Taryn answered every question. Every email was answered. She talked to us any/every time we called. I know Taryn was working hard to make sure our loan did not balloon. The process while a bit unfamiliar, as it was all online, was easy. I downloaded the RocketMortgage app and everything was easy to access. Our to-do list was posted. The docs RocketMortgage was reviewing were posted. It was so easy to upload our documentation. The process was easy and fast. Taryn was with us the entire time helping us through any bumps. And she did get our loan approved before the balloon. After closing we found it a bit uncomfortable that we did not have the signed documentation, hardcopy in hand. After all that is what we were used to. But all documentation was posted to our account for printing soon after closing. Be aware that when printed out there are over a hundred pages to the closing documentation. To sum up our experience. It was excellent so far. And with the promise of notification if Taryn finds offers that will better our situation our experience may get even better in the future. We are so thankful that we landed in the hands of Taryn and RocketMortgage."

Moze Almayali
Moze Almayali

Moze Almayali
Rocket Mortgage
37 Reviews
Mimsi Thompson

"Being a long time Rocket Mortgage client we had reached out to Rocket Mortgage this past May to refinance our primary property. The rep we spoke with was not very helpful and in fact made the ...Being a long time Rocket Mortgage client we had reached out to Rocket Mortgage this past May to refinance our primary property. The rep we spoke with was not very helpful and in fact made the conversation feel like I was bugging her. I was ready to move to another lender when Zach reached out to me to make the situation right. He went over and beyond to make us happy and close our refinance in a timely matter. In fact with working with Rocket Mortgage over the past 10 years, Zach was the best experience we have had."