Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 106 of 373
Aaron Root
Aaron Root

Aaron Root
Rocket Mortgage
38 Reviews
Robin Watson

"I would give Aaron far more than 5 stars if I could. He is definitely an MVP for Rocket. We had such a time getting our refi done due to things that should have been taken care of years ago. Aaron ...I would give Aaron far more than 5 stars if I could. He is definitely an MVP for Rocket. We had such a time getting our refi done due to things that should have been taken care of years ago. Aaron stuck with us, and the very frustrating process, for four months. He was kind, helpful, professional, and very knowledgeable. We spoke almost daily, and he never acted like I was a bother. I would highly recommend him to anyone. He is a superstar member of the Rocket team and deserves all the praise!"

Jeremy Sparkman
Jeremy Sparkman

Jeremy Sparkman
Rocket Mortgage
38 Reviews
Darlene Westfall

"Jeremy was Awesome. I am a hard person to work with at times, lots of question. He not only was one of the most patient people, but if he didn't know an answer to a question I asked he would go and ...Jeremy was Awesome. I am a hard person to work with at times, lots of question. He not only was one of the most patient people, but if he didn't know an answer to a question I asked he would go and find it out. He took so much time with me, walk me through computer stuff I needed help with, basically held my hand through the whole prosses. Was very kind and friendly. He was available to me day, night and even weekends. I highly recommend Jeremy for any of you loan needs. Very pleased with him."

Derek Staples
Derek Staples

Derek Staples
Rocket Mortgage
38 Reviews
Alex Leigh

"Derek recently helped me with the purchase of my first home. The whole loan process was foreign to me and he helped answer all my questions. Derek is very knowledgeable and knows how to do his job ...Derek recently helped me with the purchase of my first home. The whole loan process was foreign to me and he helped answer all my questions. Derek is very knowledgeable and knows how to do his job well. During the loan process, we had to communicate around different timezones (AK time - Eastern time) and my work schedule. Derek was flexible and was prompt, when he tells me he’s going to call/follow up, Derek did. He took his time to explain to me all the different types of loans that were available to me. He gave me different options and crunched all the numbers to make my decision informed and easy. My experience with Derek was great. He loves his job and it shows in his professionalism and how he interacts with his clients. I would definitely refer Derek to family and friends and I would 100% do business with Derek again in the future. Forgot to mention, the loan process was quick! From pre-approval to clear to close. Truly deserving of their name “Rocket Mortgage”."

Taryn Walkerly
Taryn Walkerly

Taryn Walkerly
Rocket Mortgage
38 Reviews
Aunt Diane

"We were facing a balloon increase in our loan. Our bank offered a very high interest rate that priced us out of a loan to pay back. A realtor told me to try contacting a company so I went online to ...We were facing a balloon increase in our loan. Our bank offered a very high interest rate that priced us out of a loan to pay back. A realtor told me to try contacting a company so I went online to look. After submitting some info we immediately got a call from Taryn. I would say we were in a panic and Taryn gave us assurance that she could help. And she did. Taryn answered every question. Every email was answered. She talked to us any/every time we called. I know Taryn was working hard to make sure our loan did not balloon. The process while a bit unfamiliar, as it was all online, was easy. I downloaded the RocketMortgage app and everything was easy to access. Our to-do list was posted. The docs RocketMortgage was reviewing were posted. It was so easy to upload our documentation. The process was easy and fast. Taryn was with us the entire time helping us through any bumps. And she did get our loan approved before the balloon. After closing we found it a bit uncomfortable that we did not have the signed documentation, hardcopy in hand. After all that is what we were used to. But all documentation was posted to our account for printing soon after closing. Be aware that when printed out there are over a hundred pages to the closing documentation. To sum up our experience. It was excellent so far. And with the promise of notification if Taryn finds offers that will better our situation our experience may get even better in the future. We are so thankful that we landed in the hands of Taryn and RocketMortgage."

Moze Almayali
Moze Almayali

Moze Almayali
Rocket Mortgage
37 Reviews
Mimsi Thompson

"Being a long time Rocket Mortgage client we had reached out to Rocket Mortgage this past May to refinance our primary property. The rep we spoke with was not very helpful and in fact made the ...Being a long time Rocket Mortgage client we had reached out to Rocket Mortgage this past May to refinance our primary property. The rep we spoke with was not very helpful and in fact made the conversation feel like I was bugging her. I was ready to move to another lender when Zach reached out to me to make the situation right. He went over and beyond to make us happy and close our refinance in a timely matter. In fact with working with Rocket Mortgage over the past 10 years, Zach was the best experience we have had."

Tyler Brown
Tyler Brown

Tyler Brown
Rocket Mortgage
37 Reviews
Brian Marsh

"My wife and I choose Rocket Mortgage to re-finance our Mortgage. Our agent was Tyler Brown and you, if looking to re-fi or purchase a home, need to talk to him. Tyler was exceptional in his service to...My wife and I choose Rocket Mortgage to re-finance our Mortgage. Our agent was Tyler Brown and you, if looking to re-fi or purchase a home, need to talk to him. Tyler was exceptional in his service to us. He explained the process so that my wife and I were completely comfortable. He gave us our options, helped us through the application and expedited getting our paperwork to the correct people. We had our new mortgage funds twenty one days after first talking to Tyler and that alone is a testament to how hard he will work for you also. I being slightly nervous on such matters, called Mr. Brown quite a few times and he was always available or returned my calls quickly. To sum it up, we had an excellent experience with Rocket Mortgage Rocket Mortgage and Tyler Brown was a huge part of that. Brian Marsh"

Alex Casale
Alex Casale

Alex Casale
Rocket Mortgage
37 Reviews
Genesis Coronado

"Working with Alex Casale at Rocket Mortgage was truly an amazing experience from beginning to end. Buying a home can be stressful and emotional, but Alex made the entire process feel smooth, clear, ...Working with Alex Casale at Rocket Mortgage was truly an amazing experience from beginning to end. Buying a home can be stressful and emotional, but Alex made the entire process feel smooth, clear, and manageable for our family. From day one, he went above and beyond for us. No matter how many questions we had (and we had a lot!), Alex always had the answers and took the time to explain everything with patience and care. He made sure we felt confident every step of the way. What really stood out is how much he genuinely cared. This wasn’t just another transaction for him—he understood how important this moment was for our family, and he treated it that way. He truly gave the extra mile to make sure everything worked out, and because of him, we were able to achieve something so meaningful for us. This journey wasn’t easy, but having Alex on our side made all the difference. He turned what could have been overwhelming into a smooth and positive experience. We are beyond grateful for his dedication, professionalism, and support. If you’re looking for someone who truly cares and delivers, Alex is the one. Highly recommend!"

Sam Crandall
Sam Crandall

Sam Crandall
Rocket Mortgage
37 Reviews
Evan Mackie

"With the fervor of all 5 of the review stars, we highly recommend "THE" Sam Crandell. Accept no substitutes! Seek Sam. Navigating the mortgage process is typically a soul-sapping slog through ...With the fervor of all 5 of the review stars, we highly recommend "THE" Sam Crandell. Accept no substitutes! Seek Sam. Navigating the mortgage process is typically a soul-sapping slog through bureaucratic quicksand—but then, there is The Sam Crandell. To work with The Sam is to discover that financial paperwork can, in rare and wondrous cases, feel like sipping cognac while being read poetry by a benevolent demigod. His mastery of the fiscal arts borders on the supernatural; one may surmise The Sam even dreams in interest rate matrices, and wakes from his slumber refreshed by the scent of fresh preapprovals. Ever punctual, impossibly patient, and clairvoyant in his predictions, The Sam is the kind of professional who makes you feel not just informed—but exalted. And let it be said without hesitation or irony: in the way a perfectly ripe fig or a Beethoven cadenza is delicious—the journey with The Sam was unexpected, refined, and absolutely worth savoring. I offer my humblest of thanks to THE Sam Crandell."

Diala Dabaja
Diala Dabaja

Diala Dabaja
Rocket Mortgage
37 Reviews
Skip Wilson

"As with most financial transactions, they are entered upon with a fair degree of nervous trepidation. I was happy to discover in dealing with Diala that those feelings of worry and nervousness were ...As with most financial transactions, they are entered upon with a fair degree of nervous trepidation. I was happy to discover in dealing with Diala that those feelings of worry and nervousness were swept aside. I think it was because of her confident approach and ability to respond to my questions and concerns. She made the entire transaction one of comfort. I would be happy to deal with her again. She represents Rocket Mortgage very well."

Nathan Espanol
Nathan Espanol

Nathan Espanol
Rocket Mortgage
37 Reviews
Jake Boyer

"I had the absolute pleasure of working with Nathan, and I cannot say enough great things about him! From the very beginning, Nathan was friendly, professional, and incredibly knowledgeable. He made ...I had the absolute pleasure of working with Nathan, and I cannot say enough great things about him! From the very beginning, Nathan was friendly, professional, and incredibly knowledgeable. He made the entire mortgage process smooth and stress-free, taking the time to walk me through each step and answer all of my questions—no matter how big or small. What really stood out was how communicative and attentive he was. I never felt out of the loop or confused. Nathan kept me informed at every stage and was always just a phone call or email away. On top of that, he went above and beyond by connecting me with a fantastic realtor, which made the home-buying process even easier. Thanks to Nathan’s dedication and expertise, I felt confident and supported from start to finish. If you’re looking for someone who genuinely cares and will go the extra mile for you, Nathan is your guy. I highly recommend him to anyone looking for a top-tier mortgage experience!"