Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 108 of 357
Lionel Bryant
Lionel Bryant

Lionel Bryant
Rocket Mortgage
36 Reviews
Andrew Bermudez

"I worked with Lionel Bryant, and I couldn’t be happier with the experience. Lionel was extremely professional, knowledgeable, and patient throughout the entire process. He took the time to explain ...I worked with Lionel Bryant, and I couldn’t be happier with the experience. Lionel was extremely professional, knowledgeable, and patient throughout the entire process. He took the time to explain everything in a way that made sense and made sure I always felt confident in each step. We did run into a small hiccup at closing, but Lionel handled it with honesty and professionalism. He was genuinely apologetic and made sure the issue was addressed quickly. That meant a lot. I highly recommend Lionel to anyone looking for a smooth and well-guided mortgage experience. He truly made the process easier. I highly recommend Lionel to anyone looking for a smooth and well-guided mortgage experience. He truly made the process easier."

Earl Buggs
Earl Buggs

Earl Buggs
Rocket Mortgage
36 Reviews
ML Latson

"Mr. Earl Buggs my Senior Banker throughout this complete refinancing process was very effective and efficient person to work with. I enjoyed the pleasure of getting to know him as he dedicated his ...Mr. Earl Buggs my Senior Banker throughout this complete refinancing process was very effective and efficient person to work with. I enjoyed the pleasure of getting to know him as he dedicated his personal time and know how into my financial situation. He provided all answers to the questions I asked. Since I am a cautious person I always question all people and businesses intentions. However, Earl gained my complete trust throughout our business relationship. Earl has made my experience enjoyable. Now I am completely at ease since I know I have a person who is dedicated and on my side. Thank you, Earl."

Glen Castleberry
Glen Castleberry

Glen Castleberry
Rocket Mortgage
36 Reviews
Larry Palmer

"Dear Glen and Melanie, and to Whom This May Concern, This is to applaud your service for our recent Reverse Mortgage. Glen, your quick thinking resolved an issue that could have taken a long ...Dear Glen and Melanie, and to Whom This May Concern, This is to applaud your service for our recent Reverse Mortgage. Glen, your quick thinking resolved an issue that could have taken a long time to research. You had an answer in the same day. Your steady perseverance along with your professional manner got the job done. Melanie, You too have been a valuable source of information answering questions and making sure that we understood the process. A decision of this magnitude is not easy. Much prayer and consideration has brought us to the final outcome. We want to make sure that you both are commended for a job well done ! Thank you for your kindness. Thanking you again, Yours Sincerely, Larry and Char Palmer With the help of Glen and his team and much deliberation, we arrived at a plan for our future. We trusted and relied on his experience. We felt that we were in capable hands."

James DeVault
James DeVault

James DeVault
Rocket Mortgage
36 Reviews
William Ng

"I responded to my voicemail and call the number back for someone else BUT I was lucky James answered my call. This is fast refin I had ever done, James was so professional in term of getting my ...I responded to my voicemail and call the number back for someone else BUT I was lucky James answered my call. This is fast refin I had ever done, James was so professional in term of getting my started and presented to us what's the best option if you take this rate now and locked in. BTW, Rocket Mortgage application was also so user friend too. It makes us compiling all the required documents easily. I would recommend anyone doing refin or first time buyer for the lowest interest rate ever to call Rocket Mortgage and ask for James. You will NOT be let down, I promised. Thank you James once again, hope to talk to you soon! BTW, Happy New Year and stay safe and sound during this COVID-19 pandemic. Best Regards William Ng February 2021."

Robert Gaddie
Robert Gaddie

Robert Gaddie
Rocket Mortgage
36 Reviews
James Miller

"Robert was very well organized and well versed in all of the refinance financial options available to me for my specific situation. I though he did an outstanding job at listening to my initial ...Robert was very well organized and well versed in all of the refinance financial options available to me for my specific situation. I though he did an outstanding job at listening to my initial request and spending crucial upfront time to ensure that we were heading in the right direction before we dove into the particulars. By attacking my refinance in this manner, my financial goals and objectives were achieved because they were built into the loan design. He also smoothly transitioned my refinance to others within the Rocket Mortgage organization to ensure timely and accurate closure at the interest rates initially quoted."

Leah Lynch
Leah Lynch

Leah Lynch
Rocket Mortgage
36 Reviews
Samantha Brown

"If I could give more than 5 stars I most definitely would. My experience with Leah just so happened to be my first time buying a house. She took the reins on every hurdle we hit, kept me updated from ...If I could give more than 5 stars I most definitely would. My experience with Leah just so happened to be my first time buying a house. She took the reins on every hurdle we hit, kept me updated from start to close, and somehow has a way to make you feel so comfortable during such a stressful situation. Leah and I formed such an amazing friendship and got to know so much about each other during my home buying process that when my brother and sister-in-law were looking for a house I did not hesitate on sending them Leah’s way. Leah is always just one call or text away with the answer to your question. She reassures you and never makes you feel like you are bothering her. Her customer service is top tier. When I was transferred to underwriting, I was assigned a loan care specialist who was kind of the opposite of Leah two weeks go by and I don’t hear anything about where my loan is sitting, no updates, no emails so I emailed my loan care specialist to ask where we were with the process and I was told that we were waiting on the county I live in to convert the property from personal property to real estate (which if my loan care specialist and the closing agency had communicated with Leah and myself that would have been taken care of 2 weeks prior). I then was told that they were not going to covert it to real estate so I was made out to feel as if they were giving up on me so I texted Leah. As soon as she got my message at noon time she texted me back with updates as to who she was contacting and the information she needed. By 5:45 the same day Leah had everything figured out and they agreed to convert the property to Real Estate. When she called me with the news emotions were high on both ends. She truly fought for my family as if we were her own. If you are looking for someone who is truly going to fight for you Leah is the one for you!"

Joe Marleau
Joe Marleau

Joe Marleau
Rocket Mortgage
36 Reviews
Ultimo De Oliveira

"Rocket Mortgage is a reliable, outstanding company. That's precisely why Joe works there. Very professional, objective, knowledgeable, empathetic towards the clients needs/situation, and above all, ...Rocket Mortgage is a reliable, outstanding company. That's precisely why Joe works there. Very professional, objective, knowledgeable, empathetic towards the clients needs/situation, and above all, sincerely committed to find the best deal to his clients. I am truly grateful to have met Joe and had him guiding me through the purchase of my house. I highly recommend his services. Thank you Joe. God bless you and protect. Sincerely, Ultimo De Oliveira"

Darrell Meade
Darrell Meade

Darrell Meade
Rocket Mortgage
36 Reviews
Chris Marsocci

"When I first contacted Darrell I wasn't ready to go forward, waiting for the rates to come down. When I called him back 2-3 months later he remembered me and our conversation., Then I told him I was ...When I first contacted Darrell I wasn't ready to go forward, waiting for the rates to come down. When I called him back 2-3 months later he remembered me and our conversation., Then I told him I was leaving the country for a month and really wanted to close before leaving, less than 30 days away. We locked the rate, started the process and he had us signing loan docs 2 days before leaving. Stayed right on top of everything from the beginning to the end. Top notch service and always on the ball, never missed a beat. I also have to say that 1 or 2 times he told me he would "get back to me later today" because he had to attend his child's sporting event. As a parent of grown children that have already flown the coop I had to appreciate his commitment to family. And by the way, he did get back to later that day! I will definitely recommend him and Rocket to family and friends. I'll close by saying I've worked in real estate for 35 years and not very often did I find people on his end of the transaction that handle business so well."

Sal Pali
Sal Pali

Sal Pali
Rocket Mortgage
36 Reviews
Kelly S

"We had the absolute pleasure of working with Sal Pali as our Executive Credit Upgrade Consultant during the process of purchasing our home. Sal went above and beyond at every step, demonstrating ...We had the absolute pleasure of working with Sal Pali as our Executive Credit Upgrade Consultant during the process of purchasing our home. Sal went above and beyond at every step, demonstrating professionalism, expertise, and genuine care for our needs. His dedication to improving our credit standing made what seemed like an impossible dream a reality. Thanks to his guidance, we closed on our dream home smoothly and with confidence. If you’re looking for someone who will treat your goals as his own, Sal is the person you need on your team. We couldn’t be more grateful for his help!"

Jon Pierret
Jon Pierret

Jon Pierret
Rocket Mortgage
36 Reviews
Netta W.

"My time working with Jon has been great! He has been on top of everything since day one when we started talking and moving forward with the mortgage journey. Jon has provided me with such great ...My time working with Jon has been great! He has been on top of everything since day one when we started talking and moving forward with the mortgage journey. Jon has provided me with such great customer service, while providing me with plenty of helpful and useful information. Jon has been very attentive, has continuously kept in contact with me to provide updates, while checking in as well, notifying me of any additional information that may be needed. My experience with Jon has been exceptional; he has definitely put me at ease during the whole house mortgage process. I thank Jon so much for his professionalism and great work!"